CyberPower SMP1400EILCD User manual

SMP1400/2000/2500/3500EILCD
User’s Manual
K01-C000226-01
IMPORTANT SAFETY INFORMATION
(SAVE THESE INSTRUCTIONS)
This manual contains important safety instructions. Please read and follow all instructions carefully
during installation and operation of the unit. Read this manual thoroughly before attempting to unpack,
install, or operate the Static UPS.
Insure the wall outlet and Static UPS are located near the equipment being attached for proper
accessibility.
To reduce risk of damage and injury, please use batteries with good quality.
Provide adequate ventilation for the battery compartment. The battery enclosure should be designed to
prevent accumulation and concentration of hydrogen gas at the top of the compartment.
DO NOT expose the Static UPS to rain, snow or liquids of any type. The Static UPS is designed for
indoor use only.
DO NOT obstruct the ventilation openings.
DO NOT connect neutral of the power distribution box on the wall to the output neutral of Static
UPS. Otherwise the reversed polarity will damage the Static UPS and the connected equipment.
CAUTION! Risk of electric shock, do not remove cover. No user serviceable parts inside.
The battery can energize hazardous live parts inside even when the AC input power is disconnected.
To avoid electrical shock, turn off the Static UPS and unplug it from the AC power source before
servicing the battery. Servicing the battery can only be performed by trained personnel.
INSTALLING YOUR STATIC UPS SYSTEM
UNPACKING
Inspect the Static UPS upon receipt. The box should contain the following:
SMP1400/2000EILCD:
(1) Static UPS Unit¯1; (2) User Manual¯1; (3) Battery Cable ¯1; (4) Warranty card¯1;
(5) Terminal Splices ¯6 (using for the wire connection on input/output terminal)
SMP2500/3500EILCD:
(1) Static UPS Unit¯1; (2) User Manual¯1; (3) Battery Cable ¯3; (4) Warranty card¯1
OVERVIEW
The SMP1400/2000/ 2500/ 3500EILCD provides battery backup during power outages. The
SMP1400/2000/ 2500/ 3500EILCD ensures consistent power to your computer system and its included
software will automatically save your open files and shut down your computer system during a utility
power loss.
HARDWARE INSTALLATION GUIDE
Before installation, please read and understand the following instructions:
1. Placement
The Static UPS must be installed in a protected environment away from heat- emitting appliances
such as a radiator or heat register. Do not install this product where excessive moisture is present.
2. Ventilation
The location should provide adequate air flow around the Static UPS with 10 CM minimum
clearance on all sides for proper ventilation.
3. Connect the Battery
Connect the external battery with the DC cables from the back of the Static UPS. Follow battery
polarity guide located near battery cables as below.
“+” Red cable for battery positive polarity;
“-” Black cable for battery negative polarity.
4. Connect to AC and Charge the Battery
Connect the Static UPS to a wall outlet. Avoid using extension cords and adapter plugs. Charging
the battery for at least 8 hours is recommended to insure that the battery is fully charged. To
recharge the battery, simply leave the unit plugged into a wall outlet. To maintain optimal battery
charge, leave the Static UPS plugged into an AC outlet at all times.
This Static UPS can be charged even when Static UPS is not turned on.
5. Connect the Load
Connect the equipment to the Static UPS outlet. Please make sure that the total loads of your
equipments are less than the maximum total power load of the Static UPS. Connect your computer,
monitor, and any externally-powered data storage device (Hard drive, Tape drive, etc.) into the
outlets only when the Static UPS is off and unplugged. Do not plug a laser printer, copier, space
heater, vacuum, paper shredder or other large electrical device into The Static UPS. The power
demands of these devices will overload and possibly damage the unit.
BASIC OPERATION
FRONT PANEL DESCRIPTION
SMP1400/2000EILCD SMP2500/ 3500EILCD
1. LCD Display
The LCD will display the Static UPS status including input voltage, output voltage, percentage of
load and battery, etc.
2. Power On/Off Button
Press the power Button to turn the Static UPS ON or OFF.
3. LCD Display Button
a. GENERAL MODE:
The Button can be used to select the LCD display contents Including input/output voltage, etc.
b. SET-UP MODE:
Step1: Hold the display button for 9 seconds to enter set-up Mode, the icons INPUT
And OUTPUT keep lighting.
Step2: By pressing the display Button, users can switch between two setup pages. User
configurable functions are as follows:
Set-up page Item Icon Character Value
1 Mode setting
Inverter mode(default)
UPS mode
2 Charge setting
Battery capacity:
65-150AH(default)
Battery capacity:
150-300AH
Step3: Press and hold the display button for 4 seconds .When the characters blink, the value of
each item can be changed by slighting pressing the function select button
Step4: Press and hold the display button for 4 seconds again to save the value and exit the present
set-up page
Step5:To save the value and return to general mode, press the display button for 9 seconds
NOTE: If the machine is left idle for over 30 seconds during setup, it will return to general
mode without saving changes automatically
REAR PANEL DESCRIPTION
SMP1400/2000EILCD SMP2500/ 3500EILCD
1. Input/ Output Terminal Block
Connect the AC Power to Static UPS./ Connect to your equipment.
The Static UPS provides outlets for connected equipment to insure temporary uninterrupted
operation during a power failure and against surges and spikes.
2. Input Circuit Breaker
The circuit breaker provides optimal overload protection.
3. Serial Port to PC
This port allows connection and communicates from the DB-9 serial on the computer to the Static
UPS unit. The Static UPS communicates its status to the PPBE software.
4. DC Input Cable(Black “-”)
Connect to battery negative polarity.
5. DC Input Cable (Red “+”)
Connect to battery positive polarity.
FUNCTIONAL TEST
AC Mode
The Static UPS delivers power to the load derived from the utility and maintains proper battery charge.
On-Battery Mode
The Static UPS operates on battery when the utility voltage has fallen outside the limits. Local users are
alerted to this mode of operation by visual and audible indicators. The Static UPS provides power to the
load from the battery and the output voltage of the Static UPS are regulated within a narrow range
1. Button On
Press the power Button 2 seconds then the status LCD will light up.
2. Button Off
Press the power Button 2 seconds again, the status LCD will go off.
3. Cold Start / Start on Battery:
This Static UPS can be turned on even when AC is not present.
Press the power Button 2 seconds then the status LCD will light up.

ROUTINE MAINTENANCE AND STORAGE
ROUTINE MAINTENANCE
1. Use dry soft clothes to clean the panel and plastic parts. Do not use any detergent that contains
alcoholic ingredient.
2. Unplug the Static UPS from power inlet if the Static UPS will not operate for long period of time.
STORAGE
1. First turn off your Static UPS and disconnect its power cord from the wall outlet. Disconnect all
cables connected the Static UPS to avoid battery drain.
2. The Static UPS should be stored in a cool dry location.
3. Make sure the battery is fully charged before the Static UPS is stored.
4. For extended storage in moderate climates, the battery should be charged for 12 hours every 3
months by plugging the power cord into the wall receptacle and turning on the main Button. Repeat
it every 2 months in high temperature locations.
TROUBLE SHOOTING
Problem Possible Causes Remedy
Abnormal
Mains normal but not
works in AC mode
1. AC Input missing 1. Check AC input connection.
2. Input Breaker is tripped
2. Unplug the power cord of the Static
UPS then press the circuit breaker
knob.
Alarm buzzer beeps 10
seconds Overload Verify that the load matches the capability specified in the specs.
The Static UPS will not
turn on.
The on/off Button is
designed to prevent damage
by rapidly turning it off and
on.
Turn the Static UPS off. Wait 10
seconds and then turn the Static UPS
on.
The unit is not connected to
an AC outlet.
The unit must be connected to a
220-240V 50/60Hz outlet.
The battery is worn out. Contact CyberPower Systems
Technical Support.
Mechanical problem.
Outlets do not provide
power to equipment
Circuit breaker is tripped due
to overload
Turn the Static UPS off and unplug at
least one piece connected equipment.
Unplug the power cord of the Static
UPS then press the circuit breaker
knob.
Batteries are discharged Allow the unit to recharge for at least 4
hours.
Unit has been damaged by a
surge or spike.
Contact CyberPower Systems
Technical Support.
Fault
Fault code E8 Output Short :
Output circuit short.
1. Shut down the Static UPS
2. Your attached equipment may have
problems, please remove them and
check again.
Fault code E9 Battery high:
Battery voltage is too high.
1. Shut down the Static UPS
2.Check the counts of Battery
Fault code E10 Battery Low :
Battery voltage is too low.
1. Shut down the Static UPS
2. Check the counts of Battery 3.Check
battery connector when use battery
packages.
Fault code E11
Over Temperature :
High ambient temperature
The LCD will display E11
1. Shut down the Static UPS. Restart
the Static UPS to Check the fan for
operation and if the ventilation hole has
been covered
2. Contact CyberPower for repair.
Fault code E12
Overload in line Mode:
Your equipment requires
more power than the Static
UPS can provide. It will
transfer to Bypass Mode.
Shut off non-essential equipment. Shut
down and Restart the Static UPS, the
Static UPS will transfer to normal
operation.
Fault code E13
Overload in Battery Mode :
Your equipment requires
more power than the Static
UPS can provide.
It will shutdown.
Shut off non-essential equipment and
wait for 20 seconds. If this solves the
overload problem, the Static UPS will
transfer to normal operation.
Fault code E14 Fan fail :
Fan has been damaged.
1.Shut down the Static UPS
2.Replace the fan
Other
PPBE is inactive
The serial is not connected.
Connect the serial cable to the Static
UPS unit and an open serial port on
the back of the computer. You must
use the cable that came with the unit.
The unit is not providing
battery power.
Shutdown your computer and turn the
Static UPS off. Wait 10 seconds and
turn the Static UPS back on. This
should reset the unit.
If any abnormal situations occur that are not listed above, please contact service personnel.
TECHNICAL SPECIFICATIONS
Model SMP1400EILCD SMP2000EILCD SMP2500EILCD SMP3500EILCD
Capacity (VA) 1400VA 2000VA 2500VA 3500VA
Capacity
(Watts) 980W 1400W 1750W 2450W
Input
Input Voltage
Range
Inverter mode: 140Vac - 290Vac
ups mode: 180Vac - 264Vac
Frequency Range 40-70Hz
Output
On Battery Output
Voltage Sine Wave at 230Vac +/-10%
On Battery Output
Frequency 50/60Hz
Overload
Protection
On Utility: breaker
On Battery: Internal Current Limiting
Physical
Total
UPS outlets terminal-6P (L-N-G-G-N-L) terminal-5P (L-N-G-N-L)
Maximum
Dimensions
(WxHxD) (mm)
140 x 190.6 x 327.2 196 x 342x 416
Weight (kg) 10.56 12.9 20.32 22.6
Battery
Lead Acid Battery 24Vdc 48Vdc
Communication
PowerPanel®
Business Edition
Software
Windows 7/ 8 / Vista/XP/2000/Server 2003, Linux
Warning Diagnostics
Indicators AC Mode, Power On, Battery mode, Fault
Audible Alarms Low Battery, Overload, Fault
Environmental
Operating
Temperature +32°F to 104°F ( 0°C to 40°C )
Operating
Relative Humidity 0 to 90% NON-CONDENSING
Management
Auto-Charger Yes
Auto-Restart Yes
DEFINITIONS FOR ILLUMINATED LCD INDICATORS
LCD Indication
Line mode
Select SW
Press
UPS Status Display Capacity Display Digital Value Display
Load
Cap.
Battery
Cap.
Input
Voltage
Output
Voltage
Run
Time
%
of Load
%
of Batt.
Initial V X -- X V X V -- --
1nd V X -- X V X V -- --
2rd V X -- X X V V -- --
3th V X -- X V X V -- --
4th -- -- -- -- -- -- -- -- -- -- -- V--
5th -- -- -- -- -- -- -- -- -- -- -- -- V
6th(Return
) V X -- X V X V -- --
Press
>2sec
(Sound
Disable)
V X V X -- -- -- -- -- -- -- -- --
Press
>2sec
again
(Sound
Enable)
V X X X -- -- -- -- -- -- -- -- --
(Overload) V X -- V -- -- -- -- -- -- -- -- --
“V” : Illuminated, “X” : Not Illuminated, “--“ : Either
Battery mode
Select SW
Press
UPS Status Display Capacity Display Digital Value Display
Load
Cap.
Battery
Cap.
Input
Voltage
Output
Voltage
Run
Time
%
of Load
%
of Batt.
Initial X V -- X X V V -- --
1nd X V -- X V X V -- --
2rd X V -- X X V V -- --
3th X V -- X X V V -- --
4th -- -- -- -- -- -- -- -- -- -- -- V--
5th -- -- -- -- -- -- -- -- -- -- -- -- V
6th(Return
) X V -- X X V V -- --
Press
>2sec
(Sound
Disable)
X V V X -- -- -- -- -- -- -- -- --
Press
>2sec
again
(Sound
Enable)
V X X X -- -- -- -- -- -- -- -- --
(Overload) V X -- V -- -- -- -- -- -- -- -- --
For more information, visit http://www.cyberpower.com
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