D-Link DKVM-2K User manual

1
2-Port KVM Switch
with Built-in Cables
DKVM-2K
This product works with
all Windows Operating
Systems
Check Your Package Contents
These are the items included with your purchase:
Before You Begin
You must have at least the following:
• PS/2 Keyboard
• PS/2 Mouse
• VGA or Higher Monitor
• DKVM-2K KVM Switch with Built-In Cables
• PS/2 / USB converter
©2003 D-Link Systems, Inc. All rights reserved. Trademarks or registered trademarks are the property of their
respective holders. Software and specifi cations subject to change without notice.
If any of the above items are missing, please contact your reseller.

2
Installing the DKVM-2K
Attach your computer’s 6-pin PS/2
male keyboard connector to the
DKVM-2K keyboard port.
Attach your monitor’s HDDB 15 VGA
connector to the console port of the
DKVM-2K.
Attach your computer’s 6-pin PS/2
male mouse connector to the
DKVM-2K mouse port.
Make sure that all your computers are turned OFF before installing
the DKVM-2K to avoid mouse and keyboard errors when booting up
your computers.

3
Installing the DKVM-2K
Attach the DKVM-2K‘s built-in
monitor cable to the VGA port
located on the back of your
computer case.
Attach the DKVM-2K’s built-in
mouse cable to the PS/2 mouse
port located on the back of your
computer case.
Attach the DKVM-2K’s built-in
keyboard cable to the PS/2
keyboard port located on the
back of your computer case.
Type A
Power ON all your attached computers after you have
completed the DKVM-2K installation.
The following steps below apply to both the computers that you are using with your
DKVM-2K.

4
Switching with the DKVM-2K
The DKVM-2K features a Select Button located on the front panel and keyboard Hot
Keys to switch quickly and easily between both your computers.
Select
Button
To enter Hot Key switching mode, press the Scroll Lock key twice. A beep confi rms that
the Hot Key mode is activated.
Hot Key Menu
Scroll Lock + Scroll Lock + 1 : Switches to PC 1
Scroll Lock + Scroll Lock + 2 : Switches to PC 2
Scroll Lock + Scroll Lock + S : Activates Auto Scan Mode. Each
computer will be scanned every 10
seconds.
Scroll Lock + Scroll Lock + ESC : Exits Auto Scan Mode and Hot
Key Mode.
Scroll Lock + Scroll Lock + M: Resets the Mouse and Keyboard

5
Troubleshooting Tips
Keyboard
If your keyboard is not functional, not detected, or there is a keyboard error on boot-
up, check the following:
• Make sure that the keyboard is properly connected to the
computer and to the DKVM-2K. Check that the keyboard is plugged into the
correct PS/2 keyboard port and not the PS/2 mouse port.
• Verify that the keyboard works when plugged into the computer directly. You
will have to shut down your computer first to do this.
• Read your motherboard documentation and make sure that the PS/2
keyboard’s IRQ is enabled. This can be set for most computers in the
BIOS setup.
• Try using a different keyboard.
Mouse
If your mouse is not functional, not detected, or there is a mouse error on boot-up,
check the following:
• Make sure that the mouse is properly connected to the
computer and to the DKVM-2K. Check that mouse is plugged into the
correct PS/2 mouse port and not the PS/2 keyboard port.
• Verify that the mouse works when plugged into the computer directly. You
will have to shut down your computer first to do this.
• Read your motherboard documentation and make sure that the PS/2
mouse’s IRQ is enabled. This can be set for most computers in the
BIOS setup.
• Try using a different mouse.
• If mouse movement is random when switching between computers, try
shutting down your computer and rebooting.
• Verify that your computers do not have more than one mouse driver installed
(check your config.sys and autoexec.bat files for Windows) and that you are
using the latest mouse driver.
• If a special mouse is used such as a cordless or scrolling mouse, make sure
you use generic PS/2 mouse drivers. A non-standard PS/2 mouse may have
extensions on the PS/2 protocol that are not supported by the DKVM-2K.
• Do not move the mouse or press any mouse buttons when switching from one
PC to another.
• Try resetting the mouse by unplugging it from the DKVM-2K for about 3
seconds and reconnecting.
Video
If the image on your monitor is not clear, check the following:
• Verify that all video monitor cables are inserted properly.
• Try lowering the resolution and refresh rate of your monitor.
• Try using a shorter video cable.

6
Technical Support
You can find software updates and user documentation on the
D-Link website.
Tech Support for customers within Australia:
D-Link Technical Support over the Telephone:
1300-766-868
Monday to Friday 8:00am to 8:00pm EST
Saturday 9:00am to 1:00pm EST
D-Link Technical Support over the Internet:
http://www.dlink.com.au
email:[email protected]
Tech Support for customers within New
Zealand:
D-Link Technical Support over the Telephone:
0800-900-900
Monday to Friday 8:30am to 8:30pm
Saturday 9:00am to 5:00pm
D-Link Technical Support over the Internet:
http://www.dlink.co.nz
email:[email protected]

7
Technical Support
You can find software updates and user documentation on the
D-Link website.
Tech Support for customers within South
Eastern Asia and Korea:
D-Link South Eastern Asia and Korea Technical Support
over the Telephone:
[phone]
Monday to Friday 9:00am to 12:30pm, 2:00pm-6:00pm
Singapore Time
D-Link Technical Support over the Internet:
email:[email protected]

8
Technical Support
You can find software updates and user documentation on the
D-Link website.
Tech Support for customers within India
D-Link Technical Support over the Telephone:
[phone]
[phone] –ext 161 to 167
Monday to Friday 9:30am to 7:00pm
D-Link Technical Support over the Internet:
http://ww.dlink.co.in
http://www.dlink.co.in/dlink/drivers/support.asp
ftp://support.dlink.co.in
email: [email protected]

9
Technical Support
You can find software updates and user documentation on the
D-Link website.
D-Link provides free technical support for customers for the
duration of the warranty period on this product.
Customers can contact D-Link technical support through our web
site or by phone.
Tech Support for customers within the Russia
D-Link Technical Support over the Telephone:
[phone]
Monday to Friday 10:00am to 6:30pm
D-Link Technical Support over the Internet:
http://www.dlink.ru
email: [email protected]

10
Technical Support
You can find software updates and user documentation on the D-Link website.
Tech Support for customers within the U.A.E & North Africa:
D-Link Technical Support over the Telephone:
(971) 4-391-6480 (U.A.E)
Sunday to Wednesday 9:00am to 6:00pm GMT+4
Thursday 9:00am to 1:00pm GMT+4
D-Link Middle East & North Africa
D-Link Technical Support over the Internet:
http://support.dlink-me.com
email:[email protected]
Tech Support for customers within Israel:
D-Link Technical Support over the Telephone:
[phone]
Sunday to Thursday 9:00am to 5:00pm
D-Link Technical Support over the Internet:
http://www.dlink.co.il/forum
e-mail: [email protected]
Tech Support for customers within Turkey:
D-Link Technical Support over the Telephone:
([phone]
Monday to Friday 9:00am to 6:00pm
D-Link Technical Support over the Internet:
http://www.dlink.com.tr
e-mail: [email protected]
Tech Support for customers within Egypt:
D-Link Technical Support over the Telephone:
[phone]
Sunday to Thursday 9:00am to 5:00pm
D-Link Technical Support over the Internet:
http://support.dlink-me.com
e-mail: [email protected]