Datamax H-4212X User manual

Operator’s Manual

Copyright Information
CG Triumvirate is a trademark of Agfa Corporation.
CG Times based upon Times New Roman under license from the Monotype Corporation.
Windows is a registered trademark of the Microsoft Corporation.
Ethernet is a registered trademark of Xerox Corporation.
All other brand and product names are trademarks, service marks, registered trademarks,
or registered service marks of their respective companies.
Firmware (Software) Agreement
The enclosed Firmware (Software) resident in the Printer is owned by Licensor or its
suppliers and is licensed for used only on a single printer in the user’s Trade or Business.
The User agrees not to, and not to authorize or permit any other person or party to
duplicate, or copy the Firmware or the information contained in the non-volatile or
programmable memory. The firmware (Software) is protected by applicable copyright
laws and Licensor retains all rights not expressly granted. In no event will Licensor or its
suppliers be liable for any damages or loss, including direct, incidental, economic, special, or
consequential damages arising out of the use or inability to use the Firmware (Software).
Information in this document is subject to change without notice and does not represent a
commitment on the part of Datamax Barcode Products Corporation. No part of this manual
may be reproduced or transmitted in any form or by any means, for any purpose other than
the purchaser's personal use, without the expressed written permission of Datamax
Corporation.
All rights reserved. Printed in the United States of America
© Copyright 2007 by Datamax Corporation
Part Number: 88-2329-01
Revision: E

Agency Compliance and Approvals
C US
Listed
UL60950-1: 2003 1st Edition Information Technology Equipment
CSA C22.2 No. 60950-1-03 1st Edition; April 2003
EN60950
For 230 Volt Operation (Europe): Use a cord set, marked "HAR," consisting of a min
H05VV-F cord which has a minimum 0.75 square mm diameter conductors, provided
with an IEC 320 receptacle and a male plug for the country of installation rated 6A,
250V
Für 230 Volt (Europa): Benützen Sie ein Kabel, das mit "HAR" markiert ist, bestehend
mindestens aus einem H05VV-F Kabel, das mindestens 0,75 Quadratmillimeter
Drahtdurchmesser hat; sowie eine IEC320 Steckdose und einen für das Land
geeigneten Stecker, 6A, 250 Volt.
As an Energy Star Partner, the manufacturer has determined that this product meets
the Energy Star guidelines for energy efficiency.
The manufacturer declares under sole responsibility that this product conforms to the
following standards or other normative documents:
EMC: EN 55022 (1993) Class B
EN 50024 (1998)
Safety: This product complies with EN 60950-1, 1st Edition
Gost-R
FCC: This device complies with FCC CFR 47 Part 15 Class A.
Note: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy, and if
not installed and used in accordance with the instructions in this manual, it may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely
to cause harmful interference in which case the user will be required to correct the interference
at their own expense.

Important Safety Instructions
The exclamation point within an equilateral triangle is intended to alert the user
to the presence of important operating and maintenance instructions.
This unit has been carefully designed to provide years of safe, reliable performance. As with
all electrical equipment, however, there are some basic precautions that you should follow
to avoid personal injury or printer damage:
yBefore using the printer, carefully read all the installation and operating instructions.
yObserve all warning instruction labels on the printer.
yInstall the printer on a flat, firm surface.
yDo not place the printer upon or near a heat source.
yNever insert anything into the ventilation slots and openings of the printer.
yDo not use the printer near water or spill liquid into it.
yEnsure that the AC power source matches the ratings listed for the printer. (If unsure,
check with your dealer or local utility provider.)
yDo not step on the AC power cord. If the AC power cord becomes damaged or frayed,
replace it immediately.
yIf the printer ever needs repair, consult only qualified, trained service personnel. No
user-serviceable parts are inside; do not remove the cover.
Special Instructions
;
The green check box is intended to alert the user to conventions used within this
text or to notable operating details of the printer.

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Contents
Overview ...........................................................................................1
1.1 About the Printer ...................................................................................1
1.1.1 Standard Features ...................................................................... 2
1.1.2 Optional Features ....................................................................... 3
Getting Started..................................................................................7
2.1 Unpacking............................................................................................. 7
2.1.1 Additional Requirements.............................................................. 8
2.2 Installation ........................................................................................... 8
2.2.1 Connecting the Power Cord .......................................................... 8
2.2.2 Connecting the Interface Cable(s)................................................. 9
2.2.3 Connecting to the SDIO Slot and USB Host Ports........................... 11
Setting up the Printer......................................................................13
3.1 Media Loading ...................................................................................... 13
3.1.1 Internal Media Sources.............................................................. 15
3.1.2 External Media Sources ............................................................. 17
3.1.3 Rewinding Media....................................................................... 19
3.2 Media Sensor Adjustment...................................................................... 25
3.3 Ribbon Loading.................................................................................... 26
3.4 Quick Calibration ................................................................................. 29
Using the Control Panel ...................................................................31
4.1 Layout................................................................................................ 31
4.1.1 The Display, Icons and Indicators, and Keys and Buttons ............... 32

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4.2 The Menu System ................................................................................ 33
4.2.1 Media Settings ......................................................................... 35
4.2.2 Print Control ............................................................................ 38
4.2.3 Printer Options......................................................................... 40
4.2.4 System Settings ....................................................................... 51
4.2.5 Communications....................................................................... 60
4.2.6 Diagnostics.............................................................................. 67
4.2.7 MCL Options ............................................................................ 70
4.3 The Test Menu..................................................................................... 71
4.3.1 Print Quality Label .................................................................... 71
4.3.2 Ribbon Test Label ..................................................................... 72
4.3.3 Test Label................................................................................ 72
4.3.4 Validation Label........................................................................ 72
4.3.5 Print Configuration.................................................................... 73
4.3.6 Print Last Label ........................................................................ 73
4.3.7 User-Defined Label ................................................................... 73
Operating, Adjusting and Maintaining the Printer............................75
5.1 Display Messages................................................................................. 75
5.1.1 Prompts and Condition Messages ................................................ 75
5.2 Calibration .......................................................................................... 78
5.2.1 Standard Calibration ................................................................. 78
5.2.2 Advanced Entry Calibration ........................................................ 80
5.3 Reset Methods..................................................................................... 88
5.3.1 Soft Reset ............................................................................... 88

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5.3.2 Level One Reset ....................................................................... 88
5.3.3 Level Two Reset ....................................................................... 88
5.4 Printhead Assembly Adjustments............................................................ 88
5.4.1 Leveling Cam Adjustment .......................................................... 88
5.4.2 Printhead Pressure Adjustment................................................... 90
5.5 Printhead Removal and Replacement ...................................................... 91
5.6 Maintenance........................................................................................ 92
5.6.1 Cleaning the Exterior Surfaces.................................................... 94
5.6.2 Cleaning the Fan Filter............................................................... 94
5.6.3 Cleaning the Interior Compartment ............................................. 95
5.6.4 Cleaning the Media Sensing Components ..................................... 95
5.6.5 Cleaning the Platen and Assist Rollers.......................................... 96
5.6.6 Cleaning the Printhead .............................................................. 97
5.6.7 Cleaning the Ribbon Path Components......................................... 99
5.7 Updating the Firmware ........................................................................100
5.8 Updating the Boot Loader.....................................................................102
5.9 Downloading Fonts..............................................................................103
Troubleshooting ............................................................................105
6.1 Problem Resolution .............................................................................105
6.1.1 General Resolutions .................................................................105
6.2 Warning and Fault Messages.................................................................109
6.3 Hex Dump Mode .................................................................................116
Specifications ................................................................................117
7.1 General .............................................................................................117

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7.2 Model-Specific Specifications ................................................................118
7.3 Approved Media and Ribbon .................................................................128
7.4 Print Quality Controls ..........................................................................130
Appendix A ....................................................................................131
Module Assignments, and File Handling Definitions and Messages.....................131
Appendix B ....................................................................................135
Resolutions, Widths, Speeds, Emulations, and Custom Adjustment Settings.......135
Appendix C ....................................................................................139
RS-422/485 Port Configuration....................................................................139
Appendix D....................................................................................141
Changing the Display Language...................................................................141
Appendix E ....................................................................................145
Saving a Configuration File..........................................................................145
Appendix F ....................................................................................147
Ethernet Setup..........................................................................................147
Appendix G....................................................................................149
Using the HTML Pages................................................................................149
Appendix H....................................................................................157
Printer Driver and Port Setup ......................................................................157
Warranty Information ...................................................................171
Glossary ........................................................................................173