Datamax OC-2 series User manual

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Datamax-O´Neil OC2
Manual
More information available at POSMicro.com

OC-2 SERIES OF PRINTERS
110203-003
User Guide

TABL E OF CO NTENTS
OC-2 printer views ........................................ 1
Front and back view .................................... 1
Side views .................................................. 1
Setting up your printer ................................. 2
Unpacking your printer ................................ 2
Removing the battery isolator ................... 2
Installing/removing the battery .................... 3
Installing the battery ................................3
Removing the battery...............................4
Charging the battery ................................... 4
Determining the battery condition ............. 5
Loading media ............................................ 7
Printing a self-test ....................................... 8
Connecting the printer via a cable or radio .... 9
Installing a data cable ..............................9
Bluetooth and/or 802.11
b parameters ..... 10
Configuring the printer .............................. 10
Using the belt clip ....................................... 11
Using the control panel .............................. 12
Audio Indicators ........................................ 12
Battery Status LED .................................... 13
Power Button/LED.................................... 14
Media Function Button/LED....................... 14
Radio Button/LED .................................... 15
Reset Button............................................ 15
CardReader Audio Indicators ...................... 15
Using a CardReader .................................... 16
General guidelines .................................... 16
Maintenance and troubleshooting ............. 17

TABL E OF CO NTENTS
Maintenance guidelines ............................. 17
Preventative maintenance .......................... 17
Troubleshooting ........................................ 18
Help desk ................................................. 18
Supplies ....................................................... 19
For more information ................................. 19

OC-2 PRINTER VIEWS
1
OC-2 printer views
Front and back view
Side views
Figure 1: Front view Figure 2: Back view
Magnetic card reader slot Printhead cover
Swivel mount
Data port
Power port
Figure 3: Side view
Charge contacts
Figure 4: Side view
Media advance
Radio enable
Battery status
Reset
Power

OC-2 SERIES OF PRINTERS USER'S GUIDE
2
Setting up your printer
Use the following information to set up your printer:
• "Unpacking your printer" on page 2
• "Installing/removing the battery" on page 3, or "Removing
the battery isolator" on page 2 (new printers only)
• "Loading media" on page 7
• "Printing a self-test" on page 8
• "Connecting the printer via a cable or radio" on page 9
• "Configuring the printer" on page 10
In addition to the steps outlined in each section, additional
information may be included if it applies to, or expands upon,
the step being discussed.
Unpacking your printer
Before using your new printer, remove all packaging material
and inspect the printer for possible shipping damage.
If the printer has been damaged:
• Contact the shipping company and file a damage report.
• Contact Datamax-O’Neil.
• Keep all shipping materials.
Removing the battery isolator
The battery is already installed in new printers. An insulating
strip (battery isolator) prevents accidental discharge during
shipping. You must remove the battery isolator before using
the printer or attempting to charge its battery.
1. Press the printhead cover release and open the printer.
Locate the battery isolator (see Figure 5).
2. Lift out the battery and battery isolator (Figure 6). Remove
and discard the battery isolator.
3. Insert the battery in the printer in its original orientation, as
shown in Figure 7.
4. Close the printer.

S ETTING UP YOUR PRINTER
3
Installing/removing the battery
Note: The battery is already installed in new printers. See
"Removing the battery isolator" on page 2 for information on
enabling the battery in a new printer.
Installing the battery
1. Press the printhead cover release and open the printer, as
shown in Figure 8.
2. Remove any packaging material (if applicable).
3. Position the battery with its contacts facing toward the
battery cavity, as shown in Figure 9.
4. Lower the battery into the battery cavity, fitting the contact
end of the battery into the cavity first, as shown in
Figure 10.
5. Slide the battery all the way to the right in the battery cavity
so that the edge of the battery hits the battery stop, as
shown in Figure 11. The printer beeps one time when you
install the battery. Figure 12 shows the fully seated battery.
Figure 5 Figure 6 Figure 7
Figure 10
Figure 8 Figure 9

OC-2 SERIES OF PRINTERS USER'S GUIDE
4
Note: Do not force the battery into the battery cavity.
When inserted properly, the battery easily slides and locks
into place. If the battery does not easily slide into place,
re-insert the battery.
6. Close the printer cover (Figure 13).
7. Charge the battery (batteries are shipped uncharged). For
more information, see "Charging the battery" on page 4.
Removing the battery
1. Lift the battery up and out of the battery cavity while sliding
it to the left (Figure 14).
2. Remove the battery from the battery cavity (Figure 15).
Charging the battery
The battery status LED will glow red if the battery charge is
low and the printer is powered on. (For more information, see
"Using the control panel" on page 12.)
Charge the battery as follows:
1. Verify the battery is installed correctly.
Figure 13
Figure 11 Figure 12
Figure 14 Figure 15

S ETTING UP YOUR PRINTER
5
2. Plug the AC adapter power cord into an appropriate power
source.
3. Plug the AC adapter into the printer power port (Figure 16).
4. Charge the battery. The battery status LED flashes red while
the battery is charging and turns solid green when the
battery is fully charged. One complete charge takes 4 to 5
hours.
Determining the battery condition
The battery voltage varies between 6.2 and 8.4 volts. While the
battery is powering the printer (AC adapter not connected), the
battery status LED displays the battery condition as follows:
•Solid Green: The battery is fully charged.
•Solid Orange: The battery is partially discharged, but will
power the printer. Plan on recharging the battery soon.
•Solid Red: The battery does not have sufficient charge to
operate the printer. Recharge it immediately.
For information on battery error conditions, see "Using the
control panel" on page 12.
Caution: There is a risk of explosion if the battery is
replaced by an incorrect type. Dispose of used
batteries according to the instructions.
Power port
Figure 16 Figure 17
Battery status

OC-2 SERIES OF PRINTERS USER'S GUIDE
6
Caution: The operating temperature of this portable
printer is 50° C. However, the operating temperature
when used with Datamax-O’Neil power supply for
charging the portable printer is limited to 40° C. Please
charge the printer in a suitable location that meets this
temperature requirement.
Caution: (For US/Canada) Please only use the
Datamax-O’Neil part number 220240-100 power
supply with this product.

S ETTING UP YOUR PRINTER
7
Loading media
The OC-2 series of printers are designed to print receipt paper
and label media, as follows:
Load media as follows:
1. Position the printer so that the Datamax-O’Neil logo is facing
you (Figure 18).
2. Press the printhead release and open the printer
(Figure 19).
3. Place the paper roll between the paper roll holders, as
shown in Figure 20. Make sure the paper exits over the roll
and is firmly in place.
4. Unroll enough paper so that paper exits the printer
(Figure 21).
5. Verify the media exits straight and is against the right-hand
edge.
Media Guidelines
Media width Receipt Paper: 2.25”
Label Media: 2.25”
Roll capacity diameter Receipt Paper: 2.25”
Label Media: 2.25”
Media types Receipt paper media, thermal paper.
* Depending on the type of media
used, you may need to configure your
printer. For more information, see
"Configuring the printer" on page 10.
Figure 18 Figure 19

OC-2 SERIES OF PRINTERS USER'S GUIDE
8
6. Close the printer (Figure 22). The printhead cover snaps
into place when completely closed.
7. Push the Media Function button 1-2 times to align the
media.
8. At either edge of the printer cover are serrated corners.
Tear the media by pulling up and away from the printer
(Figure 24).
Printing a self-test
1. Press and hold the power button for approximately three
(3) seconds until printing begins. For information on button
functions, see "Using the control panel" on page 12.
2. After printing begins, release the power button. A self-test
label will print showing parameters, as described on
page 10.
Warning: The tear bar and printhead cover surface may be
hot and/or sharp. Use caution when handling the printhead
and tear bar.
Figure 20 Figure 21 Figure 22
Figure 23 Figure 24

S ETTING UP YOUR PRINTER
9
Connecting the printer via a cable or radio
The OC-2 printer is designed to transmit and receive data from
a host terminal. The host terminal may be your computer,
handheld, or laptop. Communication can occur using one of the
following methods:
• Using a data cable to connect the printer and the host
terminal (this page), or
• Enabling wireless communication (see "Bluetooth and/or
802.11b parameters" on page 10).
Installing a data cable
1. Verify the printer settings before connecting the printer to a
host terminal. For more information, see "Printing a self-
test" on page 8.
2. Insert the data cable plug into the printer's data port
(Figure 26).
3. Connect the data cable to the host or device you are using.
Removing a data cable
1. Rotate the printer so that the printer's data port is visible.
2. Lift the cable connector's lever and remove the cable.
Figure 25 Figure 26
Data port

OC-2 SERIES OF PRINTERS USER'S GUIDE
10
Bluetooth and/or 802.11b parameters
Your printer is configured with default factory settings. To
determine your printer's radio configuration, print a self-test
(For more information, see "Printing a self-test" on page 8). If
you have multiple printers, configure them specifically for use
in your environment.
For proper system operation, set the following parameters on
your printer and host computer:
802.11b Parameters
•ESSID
• IP Address (if not DHCP)
•DHCP
• Subnet Mask
• WEP Encryption
•Port
•NetworkType
Bluetooth Parameters
• Device Name
• Authentication
•Bondable
•Discoverable
• Connectable
•Encryption
For information on setting parameters, see "Configuring the
printer" on page 10. Contact your network administrator to
verify the proper radio settings for your environment.
Configuring the printer
The printer has many configurable settings. To configure or
upgrade firmware, download the latest Windows configuration
program from our Internet Web site at www.datamax-
oneil.com.

U SING THE BELT CLIP
11
Using the belt clip
Install the belt clip as follows:
1. Turn the printer so that its back faces you and the belt clip
socket is up, as shown in Figure 27.
2. Place the belt clip over the belt clip socket such that the flat
side of the belt clip swivel matches the flat side of the belt
clip socket (Figure 28).
3. Press the belt clip onto the printer until the swivel is fully
seated into the socket.
4. Rotate the belt clip 180 degrees to lock it into place
(Figure 29 and Figure 30).
Reverse the above steps to remove the belt clip.
Figure 27 Figure 28
Belt clip socket Belt clip swivel
Figure 29
Figure 30

OC-2 SERIES OF PRINTERS USER'S GUIDE
12
Using the control panel
The tables on the following pages document the following:
• Audio Indicators on page 12
• Battery Status LED on page 13
• Power Button/LED on page 14
• Media Function Button/LED on page 14
• Radio Button/LED on page 15
• Reset Button on page 15
• CardReader Audio Indicators on page 15
Audio Indicators
Beep(s) Description Action
1 short Printer wakes up. None.
2 short Out of paper. Install paper.
3 short Low battery. Charge battery.
1 very short RF power is on.
Note: This beep occurs when
you press the RF power button
and the RF power was off.
None.
2 very short RF power is off.
Note: This beep occurs when
you press the RF power button
and the RF power was on.
None.
1 long Boot code is starting or
restarting.
Redownload firmware.
8 short CRC error in firmware. Redownload firmware.
Radio
Button/LED
Power Button/
LED
Battery Status
LED
Reset
Button
Media Function
Button/LED

U SING THE CONTROL PANEL
13
Battery Status LED
Battery
Status LED
Description Action
Red (solid):
The battery
has less than
5% power.
• If A/C power is not plugged
in, the printer will soon turn
off.
• Charge the battery.
• If A/C power is plugged in,
the LED flashes and
charging is in progress.
• None. Wait for the
charge LED to turn
green.
Orange (solid):
The battery
has less than
25% power.
• If A/C power is not plugged
in, indicates the battery
charge is low.
• Charge the battery.
• If A/C power is plugged in,
the LED flashes and
charging is in progress.
• None. Wait for the
charge LED to turn
green
Green (solid):
The battery is
near, or at, full
capacity.
• If A/C power is not plugged
in, the battery is well
charged.
None.
• If A/C power is plugged in,
the LED is solid and
charging is complete.
None.
Red to orange
flash - fast
Battery voltage is too high. Replace battery.
Orange flash -
slow
Charge has timed out. Restart battery charge
(battery may be bad).
Orange flash -
fast
Internal code error. Remove the battery,
then re-connect A/C
power.

OC-2 SERIES OF PRINTERS USER'S GUIDE
14
Power Button/LED
Media Function Button/LED
Orange, red, or
green flash -
fast
When the AC adapter is
plugged into the printer's
power port, the battery
status LED flashes orange,
red, or green (depending on
the battery status LED color
that is initially displayed) to
indicate the AC adapter is
plugged in.
None.
Power Button
Short press If printer is asleep, wakes up printer; if printer
is awake, enters sleep mode.
Long press (press and
hold for three to five
seconds)
Prints a self-test.
Power LED
Green Printer is awake.
Off Printer is asleep.
Media Function Button
Short press If printer is asleep, wakes up printer.
If printer is awake, advances media.
Media Function LED
Red flash Media is out; reload media.
Off Media is present.

U SING THE CONTROL PANEL
15
Radio Button/LED
* If the signal quality option is on (default is off) and the printer
is awake, the amount of time the blue radio LED is on indicates
the signal strength. For example, if the blue LED is on 90% of
the time, the printer has a very strong signal; however, if the
blue LED is on only 10% of the time, the printer has a very
weak signal. When the signal quality option is turned on, the
blue radio LED indicates signal strength only. When the printer
is asleep, the radio strength is not indicated.
Reset Button
CardReader Audio Indicators
Radio Button
Short press Toggles radio power off and on.
Radio LED*
Blue flash - slow* RF power is on and printer is asleep.
Blue flash - fast* RF power is on and printer is awake.
Blue flash to solid red The printer is out of range of the access point
and/or infrastructure and it is not correctly
configured for the radio it recognizes.
Off RF power is off.
Reset Button
Short press Re-boots printer and cycles power.
Beep(s) Description Action
1 long Bad read. None.
2 short Good read. None.