Datecs BluePad-50 Plus MSR User manual

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BluePad-50 Plus MSR USER GUIDE
BluePad-50 Plus User Guide
© 2021 Datecs, Ltd.

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All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the
written permission of Datecs, Ltd.
The information contained in this document is subject to change without notice. Although Datecs has attempted to ensure
the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample
programs are for illustration only and may not be suited for your purpose. You should verify the applicability of any
example or sample program before placing the software into productive use. This document, including without limitation
the examples and software programs, is supplied “As-Is.”
Datecs, the Datecs logo, are registered trademarks of Datecs. Other brand names or trademarks associated with Datecs’s
products and services are trademarks of Datecs, Ltd. All other brand names and trademarks appearing in this manual are
the property of their respective holders.
Comments? Please e-mail all comments in this document to your local Datecs Support Team.
Datecs, Ltd.
4 Datecs Street
1592 Sofia, Bulgaria
www.datecs.bg
BluePad-50 Plus MSR User Guide

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Version
Data
Change description
1.0.0
09.07.2021
Release version
1.1.0
03.09.2021
Updated section “Update Firmware and Application with using Firmware API”
1.2.0
28.06.2023
Updated section “REGULATORY”
1.3.0
08.08.2023
Updated section “REGULATORY”

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Contents
REGULATORY.....................................................................................................................................................................6
FCC NOTICE ...........................................................................................................................................................................6
PREFACE ............................................................................................................................................................................7
AUDIENCE ................................................................................................................................................................................7
ORGANIZATION..........................................................................................................................................................................7
RELATED DOCUMENTATION..........................................................................................................................................................8
CONVENTIONS...................................................................................................................................................................8
TABLE 1DOCUMENT CONVENTIONS.............................................................................................................................................8
OVERVIEW.........................................................................................................................................................................9
BLUEPAD-50 PLUS.....................................................................................................................................................................9
Features At a Glance ........................................................................................................................................................9
FEATURES AND BENEFITS.................................................................................................................................................10
DEVICE SPECIFICATIONS...................................................................................................................................................11
DEVICE OPERATION .........................................................................................................................................................12
GETTING STARTED ...........................................................................................................................................................13
SETUP ..............................................................................................................................................................................14
SYSTEM MODE ....................................................................................................................................................................14
INFO VERSION .....................................................................................................................................................................14
INFO HARDWARE.................................................................................................................................................................15
INFO KEYS............................................................................................................................................................................15
TEST DISPLAY .......................................................................................................................................................................15
TEST KEYBOARD ..................................................................................................................................................................15
TEST MSR.............................................................................................................................................................................15
TEST SCR..............................................................................................................................................................................15
KEYS DOWNLOAD................................................................................................................................................................15
CLEAR DEA KEYS ..................................................................................................................................................................15
EXIT .....................................................................................................................................................................................15
APPLICATION DOWNLOAD MODE (Firmware/Application update via USB interface)....................................................16
COMMUNICATION PARAMETERS ...................................................................................................................................16
SETTINGS IN APPLICATION(DEPENDS OF THE APPLICATION) .........................................................................................16
OPERATING MODE..........................................................................................................................................................17
DISPLAY ...........................................................................................................................................................................17
DISPLAY INDICATIONS................................................................................................................................................................17
BLUETOOTH PAIRING .......................................................................................................................................................18
UPDATE FIRMWARE AND APPLICATION WITH USING FIRMWARE API..............................................................................19

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MAGNETIC CARD READER USE.........................................................................................................................................20
TO CONDUCT A MAGNETIC CREDIT/DEBIT CARD TRANSACTION ........................................................................................................20
SMART CARD READER USE...............................................................................................................................................21
TO CONDUCT A SMART CARD TRANSACTION .................................................................................................................................21
CONTACTLESS CARD READING .........................................................................................................................................22
TO CONDUCT A CONTACTLESS CREDIT/DEBIT CARD TRANSACTION.....................................................................................................22
TROUBLESHOOTING GUIDELINES.....................................................................................................................................23
BLANK DISPLAY........................................................................................................................................................................23
KEYPAD DOES NOT RESPOND .....................................................................................................................................................23
TRANSACTIONS FAIL TO PROCESS ................................................................................................................................................23
Check Magnetic Card Reader .........................................................................................................................................23
Check Smart Card Reader...............................................................................................................................................24
MAINTENANCE AND CLEANING...................................................................................................................................................24
MAIN BATTERY REPLACEMENT ....................................................................................................................................................24
SAFETY...................................................................................................................................................................................24
SERVICE AND SUPPORT..............................................................................................................................................................25
SERVICE RETURNS ....................................................................................................................................................................25

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REGULATORY
FCC NOTICE
FCC ID: YRW-BP50PLUSM
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures: —Reorient or
relocate the receiving antenna. —Increase the separation between the equipment and receiver. —
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected. —Consult the dealer or an experienced radio/TV technician for help.
Caution: Any changes or modifications to this device not explicitly approved by manufacturer could
void your authority to operate this equipment. This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that
may cause undesired operation.
Specific Absorption Rate (SAR) information:
This BluePad-50 Plus MSR meets the government's requirements for exposure to radio waves. The
guidelines are based on standards that were developed by independent scientific organizations
through periodic and thorough evaluation of scientific studies. The standards include a substantial
safety margin designed to assure the safety of all persons regardless of age or health. FCC RF Exposure
Information and Statement the SAR limit of USA (FCC) is 1.6 W/kg averaged over one gram of tissue.
Device types: BluePad-50 Plus MSR has also been tested against this SAR limit. This device was tested
for typical body-worn operations with the back of the BluePad-50 Plus MSR kept 0mm from the body.
To maintain compliance with FCC RF exposure requirements, use accessories that maintain an 0mm
separation distance between the user's body and the back of the BluePad-50 Plus MSR. The use of
belt clips, holsters and similar accessories should not contain metallic components in its assembly. The
use of accessories that do not satisfy these requirements may not comply with FCC RF exposure
requirements, and should be avoided.

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PREFACE
This guide is the primary source of information for setting up and installing BluePad-50 Plus.
Audience
This guide provides simple descriptions of BluePad-50 Plus features, as well as basic
information for anyone installing and configuring BluePad-50 Plus.
Organization
This guide is organized as follows:
Chapter 1, Overview. Provides an overview of the BluePad-50 Plus.
Chapter 2, Specifications. Discusses power requirements and dimensions of BluePad-50
Plus, etc.
Chapter 3, Setup. Explains setup and installation of BluePad-50 Plus.
This chapter tells how to establish connections with other devices.
Chapter 4, Maintenance and Cleaning. Explains maintenance of BluePad-50 Plus.
Chapter 5, Service and Support. Provides information on contacting your
Datecs representative or service provider and information on how to order
accessories or documentation from Datecs.
Chapter 6, Troubleshooting Guidelines. Provides troubleshooting guidelines
should you encounter a problem in terminal installation and configuration.

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Related Documentation
To learn more BluePad-50 Plus, refer to the following set of documents:
• BluePad-50 Plus Physical Security Features
• BluePad-50 Plus Firmware API Specifications
• BluePad-50 Plus Software Design Specifications
CONVENTIONS
Various conventions are used to help you quickly identify special formatting.
Table 1 describes these conventions and provides examples of their use.
Table 1 Document Conventions
Convention
Meaning
Example
Blue
Text in blue indicates terms thatare cross
references.
See Guide Conventions
Italics
Italic typeface indicates book titles or
emphasis.
You must not use this unit
underwater.
The Information icon is used to highlight
important information.
BluePad-50 Plus is using USB
communication
The caution symbol indicates hardware or
Software failure, or loss of data.
The unit is not waterproof or
dustproof, and is intended for
indoor use only.
The warning symbol is used as a warning
when bodily injury might occur.
Due to risk of shock do not
use the terminal near water.
Convention Meaning Example

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Overview
This chapter provides a brief description of Datecs’s BluePad-50 Plus device.
BluePad-50 Plus
The BluePad-50 Plus unit is a handheld PIN pad with an integrated smart, magnetic stripe and
contactless card reader an optional wireless connectivity designed to be used with a variety of PDA’s,
offering advanced security and smart card processing capabilities.
BluePad-50 Plus supports both symmetric encryption algorithms (DES, 3DES, and AES) and asymmetric
encryption (RSA). This device internally manages simultaneous multiple keys through either Master
Session- or DUKPT-based processes, and offers high performance smart card processing, as well as
support for the new generation of 3-volt cards.
The BluePad-50 Plus sleek and stylish ergonomic.
Datecs ships variants of BluePad-50 Plus unit for different markets. Your unit may have a different
configuration, such as a Bluetooth module, etc. However, the basic processes described in this guide remain
the same, regardless of configuration.
Features At a Glance
• Delivers power and usability in a small
convenient hand-held design.
• Security architecture meets specifications for
PIN-entry devices (PED) and sophisticated file
authentication.
The BluePad-50 Plus provides the right combination
of features and functions in a small stylish device
that fits in the palm of your hand. This includes a
magnetic stripe card reader, contactless card reader,
smart card reader, an integrated PIN pad, and an
optional wireless connectivity.

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Features and Benefits
Exceptional Ease of Use
• Bold, ergonomic design is sleek, stylish, and lightweight for conveniently handing the unit to the
consumer for PIN entry.
• Intuitive interface and large, colored control keys simplify training and reduce support requests.
• Highly readable display handles multiple languages.
Critical Security Protection
• Incorporates tamper-detection circuitry to resist unauthorized intrusion and supports a broad
spectrum of hardware and software-based security features.
• Integrated security modules simultaneously support sophisticated encryption (AES, DES, 3DES, RSA)
and key management schemes, including single and 3DES Master Session, single, and 3DES Derived.
Strong Feature Set
• Primary smart card reader support for synchronous and asynchronous smart cards.
• Support for international character sets and Unicode standard.
•BluePad-50 Plus has received EMV Level 1 approval for smart card solutions.
•BluePad-50 Plus has received EMV Level 2 approval for smart card solutions.
•BluePad-50 Plus has received PCI PTS 6.0 SRED Security Certification.