Defender SENTINEL10 User manual

INSTRUCTION MANUAL V1.0
SENTINEL10
SENTINEL10
www.defender-usa.com
8 CH All-In-One 19" LCD-DVR
Ultra Slim System w/ 4 Indoor/Outdoor Hi-Res Night Vision
Security Cameras
INSTRUCTION MANUAL V1.1

SENTINEL10 2
NEED
HELP?
PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE
Please contact a DEFENDER customer support representative rst regarding any additional
information on product features, specications or assistance with set-up. You can contact us via
one of the methods below:
Note: This is manual version 1.0 for this product. You may nd updated versions by
visiting our website at www.defender-usa.com
Toll free telephone:
1.866.946.7828
Email:
suppor[email protected]
Toll free fax:
1.888.771.1701
Online live web chat:
www.defender-usa.com/support
NEED HELP?

SENTINEL10 3
PRODUCT WARRANTY INFORMATION
Please visit our website at www.defender-usa.com
for information about your product’s warranty.
We take quality very seriously. This is why all of our products come with a one year warranty from the original purchase date
against defects in workmanship and materials. If you have warranty or support issues please contact us using any of the
following methods:
Phone: [phone] DEFENDER Canada DEFENDER USA
Fax: [phone] Montrose Road 2315 Whirlpool St., Unit 333
Email: suppor[email protected] Niagara Falls, ON Niagara Falls, New York
Website: www.defender-usa.com Canada L2H 1J9 USA 14305
Warranty Terms
1. Defender products are guaranteed for a period of one year from the date of purchase against defects in workmanship
and materials. This warranty includes but is not limited to the repair, replacement or refund of the purchase price at
Defender’s option.
2. This warranty becomes void if the product shows evidence of having been misused, mishandled or tampered with
contrary to the applicable instruction manual.
3. Routine cleaning, normal cosmetic and mechanical wear and tear are not covered under the terms of this warranty.
4. The warranty expressly provided for herein is the sole warranty provided in connection with the product itself and
no other warranty, expressed or implied is provided. Defender assumes no responsibilities for any other claims not
specically mentioned in this warranty.
5. This warranty does not cover the shipping cost, insurance or any other incidental charges.
6. You MUST call Defender before sending any product back for repair. You will be sent a Return Authorization form with
return instructions. When returning the product for warranty service, please pack it carefully in the original box with all
supplied accessories, and enclose a copy of your original receipt, a completed RA form, and a brief explanation of the
problem (include RA #).
7. This warranty is valid only in Canada and the continental U.S.
8. This warranty cannot be re-issued.
9. Tearing the tamper-proof sticker on the DVR case will void the product warranty.
WARRANTY INFORMATION

SENTINEL10 4
INTRODUCTION .....................................................................................8
WHAT IS INCLUDED ...............................................................................9
FEATURES .............................................................................................9
OPTIONAL ACCESSORIES ....................................................................... 10
BUTTONS & CONNECTIONS ................................................................... 11
19" LCD DVR .............................................................................................11
CCD COLOR CAMERA ...................................................................................11
THINGS TO CONSIDER BEFORE INSTALLATION .......................................... 12
CAMERA INSTALLATION ....................................................................... 12
MOUNTING ...............................................................................................12
WIRING ....................................................................................................12
ADDITIONAL DEVICES TO THE DVR .......................................................... 13
USB DEVICES .............................................................................................13
USB Mouse ............................................................................................ 13
Cd/Dvd Writer, External Hard Drive, Or Usb Flash Drive ............................. 14
ADDITIONAL MONITORING DEVICES .............................................................14
Audio Equipped Cameras (Not Included) ................................................. 14
6 PIN DIN Cameras (Not Included) ........................................................... 14
Microphone (Not Included) For 2 Way Communication ............................. 15
External Speaker (Not Included) ............................................................. 15
Additional Monitor (Not Included) .......................................................... 15
USING THE REMOTE CONTROL FOR ONSCREEN NAVIGATION ...................... 16
CONNECTING AND POWERING ON .......................................................... 17
SHUTTING DOWN ......................................................................................18
To power o the DVR (recording stops) .................................................... 18
To turn o the LCD screen (recording continues) ...................................... 18
LIVE DISPLAY ...................................................................................... 18
MULTI-SCREENS ........................................................................................19
Customize The Multi- Screen Display ....................................................... 19
DIGITAL ZOOM MODE .................................................................................20
Using Zoom Mode .................................................................................. 21
KEY LOCK FUNCTION ..................................................................................21
Locking The Screen ................................................................................ 22
TABLE OF CONTENTS

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RECORDING MODES .............................................................................. 22
PLAYBACK MODE ................................................................................. 23
PLAY BACK FOOTAGE ..................................................................................23
Advanced Search ................................................................................... 24
Accessing The Search Menu .................................................................... 24
Searching By Time ................................................................................. 24
Searching By Event ................................................................................ 25
MAIN MENU ........................................................................................ 26
GENERAL MENU.........................................................................................26
Display Menu ........................................................................................ 27
Onscreen Display Menu .......................................................................... 27
Monitor Menu ....................................................................................... 28
Sequence Menu ..................................................................................... 29
Spot-Out Monitor .................................................................................. 32
Spot-Out Menu...................................................................................... 33
Screen Saver Menu ............................................................................... 33
Camera Menu ........................................................................................ 34
Camera Title Menu ................................................................................ 35
Camera Title ......................................................................................... 36
Color Setup Menu .................................................................................. 36
PTZ Setup Menu .................................................................................... 37
Setting Up The PTZ Camera .................................................................... 37
Conguring The PTZ Menu Options ......................................................... 37
Controlling The PTZ Camera Through The Dvr .......................................... 39
Motion Sensor Menu .............................................................................. 40
Adjusting Area Setup ............................................................................. 41
Sound Menu.......................................................................................... 43
Audio Menu .......................................................................................... 43
Buzzer Menu ......................................................................................... 44
System Menu ........................................................................................ 45
Date/Time Menu ................................................................................... 45
Network Menu ...................................................................................... 46
Mail Menu ............................................................................................ 47
User Management Menu ........................................................................ 47
Adding A New User ................................................................................ 48
Editing Existing Users ............................................................................ 49
Deleting Users ....................................................................................... 51
TABLE OF CONTENTS

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Logging On To The System With A User Id ................................................ 51
Updating The System Management Menu ............................................... 52
Changing The System Name: .................................................................. 52
Updating The System’s Firmware ............................................................ 53
Saving The System Data ......................................................................... 55
Loading System Data ............................................................................. 55
Control Device Menu .............................................................................. 55
Event/Sensor Menu ............................................................................... 56
HDD Event Menu ................................................................................... 56
Alarm Input Menu ................................................................................. 57
Alarm Out Menu .................................................................................... 57
Buzzer Out Menu ................................................................................... 58
Emaal Notcation Menu ........................................................................ 59
Disk Manage Menu ................................................................................ 60
Making changes to Disk Manage Menu ................................................... 60
Formatting The DVR’s Hard Drive ............................................................ 61
RECORD MENU .................................................................................... 63
Recording Operations Menu ................................................................... 64
Timer/Motion Setup Menu ..................................................................... 65
Size/FPS/Quality/Audio Settings ............................................................. 65
Activation Menu .................................................................................... 67
Alarm Setup Menu ................................................................................. 69
ARCHIVE MENU ................................................................................... 70
Archiving Video Footage To An External USB Device ................................. 70
DVR NETWORKING GUIDE .................................................................... 72
PREPARING YOUR DVR ...............................................................................72
Connecting The DVR To Your Router ........................................................ 73
Accessing The DVR’s Ip Information ......................................................... 73
Conguring Settings ............................................................................. 74
PREPARING YOUR COMPUTER .....................................................................75
Installing The Remote Viewer Software On Your PC .................................. 76
UNDERSTANDING THE REMOTE DVR VIEWER SOFTWARE ................................77
CONNECTING TO AND VIEWING THE DVR REMOTELY (WITHIN YOUR NETWORK) .79
Getting Started ..................................................................................... 79
TABLE OF CONTENTS

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Creating A Connection Group.................................................................. 79
Entering The DVR’s Information .............................................................. 80
Adjusting Your Display On Screen ............................................................ 80
Additional Group Settings ...................................................................... 81
Additional Conguration ....................................................................... 81
CONNECTING TO AND ACCESSING YOUR DVR ONLINE ......................................82
Setting Up & Connecting To The Internet................................................. 82
Connecting Via A D-Link Router ............................................................. 83
Finding Your External IP ......................................................................... 84
Testing Your External IP ......................................................................... 84
If Successful .......................................................................................... 85
If Unsuccessful ...................................................................................... 85
Forwarding Outside Your Network .......................................................... 87
Setting Up A Dynamic Dns Account ......................................................... 87
Finalizing Setup .................................................................................... 89
Conguring The DVR’s DDNS Information ................................................ 90
Setting Up Your DVR To Send Email Alerts ................................................ 91
Sending A Test Email ............................................................................. 92
Understanding The Notication E-Mails .................................................. 92
CONFIGURING MAIL SETTINGS ....................................................................93
DVR’S SETTINGS THROUGH THE REMOTE VIEWER ..........................................93
Entering Setup ...................................................................................... 93
Record Menu ......................................................................................... 94
Camera Menu ........................................................................................ 95
Sound Menu.......................................................................................... 96
Event/Sensor Menu ............................................................................... 97
System Menu ........................................................................................ 98
Referring To The Event Viewer For Events And Activity ............................. 99
Using The Remote Software’s Search Mode To Play Back Previously Recorded
Footage ...............................................................................................100
Finding Previously Recorded Footage ....................................................102
Playing Back Previous Footage ..............................................................102
Archiving Footage To Your PC .................................................................102
Saving Still Shots (Screen Caps) To Your PC..............................................103
Sending A Still Image To Your Printer .....................................................104
Searching The Log Viewer For Events .....................................................104
TABLE OF CONTENTS

SENTINEL10 8
INTRODUCTION
Congratulations on your purchase of the SENTINEL10! Use this ultra slim, all-in-one security system to monitor your home or
business, and experience the convenience in viewing video on the built-in 19” LCD screen. Correct installation and use of this
system will greatly increase the security in your home or business. Please read through this manual carefully and follow the
instructions to get the most out of your SENTINEL10 DVR system.
USING THE BACKUP PLAYER TO VIEW ARCHIVED FOOTAGE ON YOUR PC ..........105
TROUBLESHOOTING GUIDE ................................................................. 106
Compatible PTZ Protocal .......................................................................109
SPECIFICATIONS ................................................................................ 109
19" LCD DVR .........................................................................................109
Outdoor Camera (SPARTAN1) .................................................................110
TABLE OF CONTENTS

SENTINEL10 9
FEATURES
Record up to 240 Days
This DVR utilizes the advanced Seagate SV35 hard drive. The 160GB hard drive was designed by Seagate for optimization with DVRs to ensure secure
and consistent recording for years.
Stylishly Integrated 19" LCD
The LCD prole is amazingly slim. View crisp clean video on the 19" screen. The SENTINEL10 instantly transforms your viewing space into a vibrant,
clutter-free, security base station.
View Video Online w/ No Service Fees (Supports DDNS)
View live or recorded footage from any computer with Internet Explorer, anywhere in the world (other web browsers are not compatible). This unit
also features auto time syncing, which makes the time on your video footage consistent with the ocial time.
Email Alerts
This system helps keep you notied of events happening in your monitoring location. You can set the unit to automatically send alerts to your
email inbox whenever motion is detected or when cameras lose power. Up to 7 dierent email addresses can receive these alerts asset interval or
immediately after events happen
USB/DVD/CD Backup
You can transfer video footage to a USB ash drive for archiving or osite viewing. You can also archive/transfer your footage using an external USB
DVD/CD writer.
Auto-Start Recording
The DVR instantly begins recording when you rst power it on. It will resume recording after any power loss, providing you with a stable, worry-free
security system.
WHAT’S INCLUDED

SENTINEL10 10
Advanced Motion Activated Recording
You can set the DVR to record only when motion is detected and alert you with an audible alarm. You can even set individual cameras to detect
motion, and only video from those cameras will be recorded. Motion Mask allows you to block areas with constant motion, ensuring that only
suspicious activity is recorded.
Covert Mode
This system oers a covert way of recording so you have the option to keep your camera locations discreet. The DVR will record footage, but the
camera channel will display a blue screen while in live display. This option is customizable for each camera to meet your needs.
Triplex DVR
This DVR gives you the ability to play, record, and remotely view at the same time. Seamlessly play back your video footage or enter menu screens
while recording and viewing over the Internet.
Pre-Event Recording Time
Never miss the events that cause the DVR to begin recording. When the system is in motion activated recording mode, you can set the DVR to store
up to 5 seconds of video footage before the movement actually happened, ensuring that you don’t miss anything.
Password Protection
Ensure that only authorized users can change DVR settings or halt recording.
2 Way Internet Communication
This system comes equipped with audio support and allows 2 way communication between the DVR and a remote PC when connected via the
Internet.
Mouse/Remote Control
Navigate the onscreen menu with the included USB mouse and remote control.
24/7 Scheduled Recording
Set up a weekly recording schedule, and specify which hours of the day you want to continuously record, motion detect record, or not record at all.
All video is time and date stamped for easy searching and playback.
Search by Date, Time, or Event
Finding your recorded footage is easy. Simply choose the desired date and time range, and the requested video clips will appear. Clips are also
labeled by event, which makes it easy to nd footage that was captured by motion detection.
Electroluminescent DVR Control Panel
The buttons on the DVR are backlit blue, allowing you to easily operate the system in the dark.
OPTIONAL ACCESSORIES
• SPARTAN KIT (4 Camera Expansion Pack)
• DF10W (60 ft. camera extension cable)
• SPARTAN1 (additional camera)
For more information please visit: www.defender-usa.com
FEATURES