Defy DSS612 User manual

KITCHENMASTER
SOLID PLATES STOVE
DSS612
Cooking
Instruction manual
Part number: 073291D

Introduction
Dear Customer,
Your new Defy oven was manufactured in a state-of-the-art facility and has passed the strictest quality
control procedures.
Please read this manual carefully before using your oven for the first time and then store it within easy
reach for future reference.
This manual will provide you with information on how to operate and care for your oven to gain the
maximum benefit from it.
We trust you will enjoy years of trouble free use.
EXPLANATION OF SYMBOLS
Important information
Warning—Hazardous situations
Warning—Electric shock
Caution; Warning for fire hazard
Caution; Warning for hot surfaces
Contents
PLEASE REGISTER YOUR PRODUCT AT
www.defy.co.za
DEFY APPLIANCES (PTY) LTD
P.O.BOX 12004
JACOBS
DURBAN
4026
SOUTH AFRICA
1. General Information 2
Unpacking 2
Installation 2
Anti-tilt mechanism 3
Fitting the removable splashback 3
2. Important Safety Instructions 4
General safety 4
Technical specifications 5
3. Operation Instructions 5
Control panel 5
Selector switch 5
Oven operation 6
Ringer timer 6
Cooking times table 6
Solid plates 6
4. Maintenance and Care 7
General cleaning 7
Cleaning the oven cavity 7
Steam assisted cleaning 7
Replacing the oven light 7
Caring for solid plates 7
Troubleshooting 7
Removing the oven door 8
5. Important Notes 9
6. Support 9
7.Branches 10
8. Warranty 11
Page 1

1 2
3
1. General information
Unpacking
Please ensure that packaging material isdisposed
of in a responsible manner.
Plastic bags should be cut up to prevent children
playing with them and accidentally suffocating.
Remove all packing from the oven cavity and
position the accessories.
If the appliance is damaged in any way, do not
use it. Report the damage to your dealer, who will
take the necessary corrective action.
Installation
• Levelling feet are provided to assist you in
positioning your stove, so that it will stand firm
and level. To adjust the level,turn the relevant
foot to either raise or lower the stove.
Connecting the sprague to the oven
1. Purchase a standard plastic/metal saddle type
bracket, capable of going around the 20 mm
diameter sprague and with a hole pitch of 38
mm (Plastic) 45 mm (Metal), and two 4.2mm x
12mm self-tapping screws from your local
hardware store.
2. Feed the cables through the sprague and
connect to the mains terminal block of the
appliance.
3. Place the plastic/metal saddle around the
sprague and fasten via the 2 self-tapping
screws onto the factory pre-punched holes
adjacent to the mains terminal block of the
appliance.
Electrical installation
The manufacturer and seller do not accept
responsibility for any damage due to incorrect
installation or electrical connection. This
appliance should not be connected through an
earth leakage system. Refer to S.A.N.S. 10142
Connection to the power supply
This appliance has a ‘Y’ type supply cord
connection and must be installed by a licensed
electrician, who will ensure that the stove is
correctly connected and safely earthed.
The rated current is printed on the serial number
label attached to the stove upper back panel.
The appliance must be connected to the mains
through an All pole isolating switch which has a
minimum clearance between the contacts of 3
mm in All poles. A means for disconnection must
be provided in the fixed wiring.
WARNING! ELECTRICAL
CONNECTION MUST ONLY BE
DONE BY A QUALIFIED
ELECTRICIAN!
Page 2
Do not carry the product using the
oven door handle, this may damage
your oven door hinges!
You may lift the product with the
door open by holding the inside of
the oven and the back of the hob.

• “A” 1 x Stability chain
• “B” 1 x Stability hook with anchor sleeve
• “A” is factory fitted at the rear of the stove in
the centre. (See overleaf for instructions if the
removable splashback is to be fitted)
• Position the stove and move “A” to touch the
wall behind the stove.
• Mark the hole where “A” touches the wall
behind the stove.
All stoves can tilt if you or a child sit
or lean on an open oven door.
Safety regulations stipulate that the
ANTI-TILT mechanism supplied with
the stove, must be fitted as shown.
• Move the stove away from the wall to allow
for an area to work in.
• Using a 8.0 mm concrete bit, drill a hole at
the marked position.
• Using the Stability hook and anchor sleeve
“B”, firmly secure “B” to the wall.
• Slide the stove back in position and engage
the stability chain “A” onto the Stability hook
“B”.
• The stove is then secured and will not
accidentally tilt if downward pressure is
applied to the open oven door.
Accessories supplied may vary depending on the model. Not all accessories in the user
manual may be included with your appliance. Accessories may be purchased from Defy
spares.
Fitting the removable splashback
Remove part A from the utility
compartment.
Remove all packaging material.
Line up holes on part A (Splashback)
to holes on part B(Hob panel)
Fasten panel A to panel B using the
screws, nuts and washers provided.
A
B
Anti-tilt mechanism
Page 3

General safety
• This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities,
or lack of experience and knowledge,
unless they have been given supervision
or instruction concerning the use of the
appliance by a person responsible for
their safety.
• Children should be supervised to ensure
that they do not play with the appliance.
• Connect the appliance to an earthed
outlet/line protected by a fuse of suitable
capacity.
• The earth installation should be
completed by a qualified electrician. Our
company shall not be liable for any
problems arising due to the appliance not
being earthed in accordance with the local
regulations.
• If the supply cord is damaged, it must be
replaced by the manufacturer, its service
agent or similar qualified persons in order
to avoid a hazard.
• Do not operate the appliance if it is
defective or has any visible damage.
• Do not carry out any repairs or
modifications on the appliance.
• Never wash down the appliance with
water! There is a risk of electric shock!
• Never use the appliance when your
judgment or coordination is impaired by
alcohol and/or drugs.
• The appliance must be disconnected from
the mains during installation,
maintenance, cleaning and repair
procedures.
• Be careful when using alcoholic drinks in
your dishes. Alcohol evaporates at high
temperatures and may ignite and cause a
fire.
• Do not heat closed tins and glass jars in
the oven. The pressure that would build
up in the tin/jar may cause it to burst.
• Do not place baking trays, dishes or
aluminium foil directly onto the bottom of
the oven. The heat accumulation might
damage the bottom of the oven.
• Keep all ventilation slots clear of
obstructions.
• The appliance may be hot when it is in
use. Never touch the hot burners, inner
sections of the oven, heaters etc.
• Never touch the metal surfaces of the hob
and control panel during use.
• Always use heat resistant oven gloves
when putting in or removing dishes from
the hot oven.
• Do not use the appliance with the front
door glass removed or cracked.
• Do not trap the mains cable between the
oven door and frame and do not route it
over hot surfaces as the cable insulation
may melt and cause a fire as a result of a
short circuit.
• Make sure that the function knobs are
switched off after every use.
• Always dry food thoroughly before placing
it in hot oil or fat. Frozen food will splatter
if added too quickly.
• Only use the appliance for preparing food.
• Never heat fat or fry with a lid on the pan.
• Do not leave hot fat or oil unattended. If
overheating occurs, these could catch fire.
• Do not store flammable items in the oven.
• Always keep the oven door gasket clean.
Page 4
2. Important safety instructions
This section contains safety instructions that will help you avoid risk of injury and damage. All
warranties will become void if you do not follow these instructions.

Control panel
DANGER
Risk of scalding by hot steam!
Take care when opening the oven
door as steam may escape.
IMPORTANT: Grilling must be done
with the oven door closed!
3. Operating instructions
Selector switch
0 Off Switches the Oven off Static Bake
Heat is given off from
the bottom element.
This mode is
recommended for
dishes that are
cooked and require
further cooking at the
center or the base.
Lamp Switches the Oven
lamp on
Grill
Heat is given off from
the top element.
The thermostat must
be on the maximum
position. The oven
door must be closed
Conventional
Bake
Heat is evenly
distributed from
the top and
bottom element.
Baking is
recommended on one
level only. This mode
is recommended for
cakes, pastries and
casseroles.
Steam Assisted Clean Refer to Maintenance
& Care section
Technical Specifications
Voltage / frequency 220-240V~ 50 Hz Main oven Static oven
Max power
consumption 7360W Energy efficiency class* A
Amperage 32A Inner lamp 25 W
External dimensions
(height / width / depth)
1005 mm x 600 mm x
655 mm
Total power
consumption 7360W
Main oven Static oven Total grill power
consumption 1200W
* Basics: Information on the energy label of electrical ovens is given in accordance with the EN 50304
standard. Those values are determined under standard load with bottom-top heater or fan assisted
heating (if any) functions.
The energy efficiency class is determined according to function: Conventional bake mode.
Direction of Ringer Timer
Do NOT engage ringer timer control
knob in anti-clockwise direction from
the "0" position.
Page 5

WARNING: Unattended cooking
on a hob with fat or oil can be
dangerous and may result in a fire.
Dish Acc. pos. P °C Time
Cup-
cakes
Muffin/
cupcake
Tin**
2 180°C 20 Min
Biscuits Bake
Tray* 2 180°C 22 Min
Scones Bake
Tray* 2 210°C 11 Min
Roast
chicken
(1.3 kg)
Roast
Pan* 1 180°C 65 Min
Chicken
breasts
(150 g)
Roast
Pan* 4 Max 20 Min
Pizza Wire
Shelf* 2 190°C 9-10 Min
Sponge
cake
Cake
Tin** 2 180°C 19 Min
Cheese
puff
Bake
Tray* 3 200°C 20 Min
Cooking times table
Timings in this table are meant as a guide.
Timings may vary due to temperature.
*These accessories may not be included with
your product
**These accessories are not included with your
product. They are commercially available
accessories.
Solid plates
• Select the heat level by turning the knob to
the required setting.
• You may select any setting between 1=low,
3=medium and 6=high.
• The relevant plate indicator light will glow
when the plate is switched on.
• Remember to turn off hot plates after every
use.
Oven operation
Set the function knob to the desired operating
mode. See page 6 for functions.
Set the temperature knob to the desired
temperature. The thermostat indicator light will
glow and remain on until the oven has reached
the selected temperature.
The indicator light will then switch between off
and on as the thermostat maintains the selected
temperature.
Note:
The oven thermostat is marked to 70°C. When
set to this position, the oven may be used as a
warmer.
Baking / Roasting
Set the selector knob to the desired mode.
Set the oven thermostat to the desired
temperature.
Once the thermostat indicator light turns off,
preheating is complete.
Thereafter place the food in the oven on the
middle shelf where possible.
Grilling
Both the wire shelf and roast pan may be used
for grilling. If you are grilling on the wire shelf,
use the baking tray on the lower rack as a drip
tray.
Position the shelf in the desired position below
the grill element. Set the selector switch and
oven thermostat to their respective grill positions.
Preheat the grill element for about 5 minutes.
Place the food in the center of the shelf and
monitor the grilling to avoid burning the food.
Foods that are not suitable for
grilling create a fire risk. Only grill
food which is suitable for intensive
grilling heat.
Ringer timer
The ringer timer can time a period of up to 60
minutes. First wind the timer by turning the knob
fully clockwise. Return the knob to the desired
time period. Note: If the timer is not first fully
wound the bell may not ring.
Danger of fire: Do not store items on
the cooking surface.
CAUTION: The cooking process
has to be supervised. A short term
cooking process has to be
supervised continuously.
Page 6
Use only pots with a solid level
base. An uneven base can prolong
cooking times and waste energy.

Troubleshooting
Oven emits steam when it is in use.
It is normal that steam
escapes during operation >>> This is not a fault.
The appliance emits metal noises while heating
and cooling.
When the metal parts are
heated, they may expand
and cause noise.
>>> This is not a fault.
The appliance does not operate.
The mains fuse is
defective or has tripped.
>>> Check fuses in the
fuse box. If necessary,
replace or reset them.
Appliance is not plugged
into the wall socket.
>>> Check the plug
connection.
Oven light does not work.
Oven lamp is defective. >>> Replace oven lamp.
Power is cut. >>> Check power.
Oven does not heat.
Function and/or
Temperature are not set.
>>> Set the function and
the temperature with the
Function and/or
Temperature knob/key.
4. Maintenance and Care
General cleaning
• Switch off the electrical power supply before
cleaning any part of the appliance. Wipe down
glass panels, cabinet, door, control knobs,
trims and handles with a hot soapy cloth. Do
not use a steam cleaner.
• Use only liquid household cleaners and avoid
abrasive powders, scouring pads.
Cleaning the oven cavity
• Open the oven door and allow the oven to
cool down.
• For improved access, the oven door may be
removed. See page 9 for directions.
• It may be necessary to soak burnt soils with a
liquid cleaner to soften them before scrubbing
them with a nylon brush or scouring sponge.
• Heavy soils on the bottom of the oven may
require overnight soaking under a sponge
liberally sprinkled with household ammonia.
The soil can then be removed the following
morning by washing normally.
Steam assisted cleaning
• Pour 100 ml of water into the emboss on the
oven floor.
• Select the steam assisted cleaning function.
• Turn the oven on to run this cycle for 5
minutes.
• At the end of the cycle, wait 5 minutes before
opening the door.
• Open the door and wipe the inner surfaces of
the oven with a damp sponge or cloth.
• Use warm water with washing liquid, a soft
cloth or sponge to clean persistent dirt and
wipe it with a dry cloth.
The warranty does not cover the
replacement or repair
of rusted or corroded plates.
Important! Any food residue
must be removed from the bottom
of the cavity before you start steam
assisted cleaning. Remove all oven
accessories.
Replacing the oven light
The oven light is switched on by the oven
thermostat and switches off when the thermostat
knob is returned to 0.
To replace a faulty light bulb:
• Switch off the power at the wall isolator to
avoid the possibility of electric shock.
• Unscrew the light cover.
• Unscrew the faulty bulb and fit a new 25-watt
bulb rated for 300’C
• Refit the light cover.
Caring for solid plates
• Before using the plates for the first time,
switch them on for about 4 minutes at the
highest setting. This allows the factory applied
protective coating to burn in.
• To clean the plates, wipe them with a damp
cloth or nylon pad with a little liquid detergent.
Do not use metal scourers or sharp metal
objects to clean the plates.
• After cleaning, dry the plates by switching
them on for a short while.
• To prevent rust, periodically apply some,
sewing machine oil or electrical hotplate
polish - available from Defy Service Centers.
• Thermal shock could damage the plates. Do
not put cold pots on very hot plates.
Page 7

Removing the Oven Door Glass
Inner glass can be removed for cleaning.
A. Press clips on both ends of the top décor.
B. Lift the top décor & remove from door.
C. Lift the glass to a 45 degree position and pull
towards yourself. Clean the glass as per the
instructions.
The front door inner glass is coated
with an easy clean material. Do not
use any harsh abrasive cleaners,
hard metal scrapers, scouring pads
or bleach to clean the front door
inner glass as they may scratch the
surface and destroy the coating
material.
Steps carried out during the
removal process should be carried
out in reverse order to install the
door. Do not forget to close the clips
at the hinge housing when
reinstalling the door.
Removing the oven door
The oven door may be removed to improve oven
access during cleaning.
1. Open the front door (1).
2. Push down the clips at the hinge housing (2)
on the left and right hand sides of the front
door by pressing them down as illustrated in
the figure.
Cleaning the oven door
To clean the oven door, use warm water with
washing liquid, a soft cloth or sponge and then
wipe it with a dry cloth.
A
C
B
3. Open the door to halfway.
4. Remove the door by pulling it upwards to
release it from the hinges.
Do not use any harsh abrasive
cleaners or sharp metal scrapers for
cleaning the oven door. They may
scratch the surface and destroy the
glass.
Page 8

Problem check
Do not attempt any repairs yourself.
Before calling a service technician to assist with a problem, please check:
• The mains distribution board for tripped circuit breakers.
• The wall switch is on.
Remember that you may be charged for a service call even during the warranty period if the fault is
due to or caused by any of the above.
WARNING: Under no
circumstances should the bake
element be covered with aluminium
foil. Nor should a pan or tray be
positioned directly above the bake
element.
Doing so would reflect the heat from
the bake element downwards. Heat
to the oven would be restricted and
overheating of the space below the
element would result in damage to
the oven enamel.
Do
• Clean your appliance regularly.
• Use flat-bottomed pots and pans when
cooking on the hotplates. This will maximize
efficiency and reduce electricity costs.
• Leave about a 40 mm. air gap between
baking tins and the oven walls. Adequate air
circulation is important for good baking
results.
• Get into the habit of wearing oven gloves
when handling utensils in a hot oven. This will
help to avoid accidental burns.
• Partly slide out the oven shelf before
removing hot dishes from the oven. This will
prevent accidental contact with the hot oven
sides.
Don’t
• Use pots which are smaller than the hotplate
diameter. This wastes electricity and allows
the pot handles to overheat.
• Place anything on the open oven door. The
glass is not a work surface and could get
scratched.
• Use the appliance to heat the home. Neither
the hotplates nor the oven was designed for
this purpose and damage could occur.
• Allow pot handles to overhang the front of the
appliance. Children might be tempted to grab
them with harmful consequences.
OVER THE YEARS, DEFY'S SERVICE CENTRES HAVE IDENTIFIED THIS LIST OF DO'S AND
DON'TS AS BEING IMPORTANT FOR CUSTOMER SATISFACTION AND SAFETY. PLEASE READ
IT AND FAMILIARISE YOURSELF WITH ITS CONTENTS.
5. Important Notes
The oven may emit steam during use.
This is normal and is not a fault. When
metal parts are heated, they may
expand and cause noise. This is not a
fault.
Figures in this manual are schematic
and may not match your appliance
exactly.
Never try to extinguish a fire with
water! When oil has caught fire,
immediately cover the pot or pan with
a lid. Switch off the hob if safe to do so
and phone the fire service.
If you still have a problem after following all the instructions, contact the customer care line on 086 100
3339. They will be able to advise you on any aspect of the appliance.
6. Support
Page 9
WARNING! Hot surfaces may
cause burns! Do not touch the hob
panel and any other hot surfaces of
the appliance.

ZAMBIA: SOUTHGATE INVESTMENTS LTD
Plot 1606, Sheki Sheki Road
P.O. Box 33681
Lusaka, 10101, Zambia
Tel: [phone]
Fax: [phone]
[email protected]
NAMIBIA: ATLANTIC DISTRIBUTORS
C/O Edison and Einstein Street
Southern Industrial
Windhoek
Namibia
Tel: [phone]
Fax: [phone]
Email: [email protected]
ZIMBABWE: TRADECOMAFRICA
Trade Com Africa, 183 Loreley Crescent
Msasa, Harare, Zimbabwe
Tel: [phone]
Cell: [phone]
Cell: [phone]
BOTSWANA: RAY MORGAN AGENCIES
Plot 48, East Gate
Gabarone International Commerce Park
Kgale View
Gaborone
Botswana
Tel: [phone]
Fax: [phone]
Email: [email protected]
SWAZILAND: LYNDS DISTRIBUTORS
Lot 581 King Sobhuza the 2nd Avenue
Unit 4 & 5 SIDC factory Shells
Matsapha
Eswatini
Tel: [phone]
Fax: [phone]
MOZAMBIQUE: COOL WORLD. LDA
Rua da Resistencia No. 97B R/C
Cell: [phone]
[email protected]
Nosso Show Room
Av: da Industrias, Parcela No.735 * 735A
Machava, Maputo
7. Sub-Saharan Africa Branches
Page 10

For future reference, record the listed information in the space below. The Serial number may be found
on the label located at the upper back panel.
SERIAL No…………………………………………………………….
DATE OF PURCHASE……………………………………………….
PURCHASED FROM…………………………………………………
8. Warranty
This certificate is issued by DEFY APPLIANCES LIMITED manufacturers of Defy and Ocean
products, hereinafter the Company, to the original purchaser only, of the appliance described on the
certificate and shall constitute the only warranty given in respect of this appliance.
The Company warrants to the original purchaser that for a period of THREE YEARS from date of
purchase the appliance is free from defect under normal domestic use, both in workmanship and
material, subject to the following conditions.
1. Repair or replacement of any part of this appliance, found by the Company to be defective, shall
be at the election of the Company. The Company reserves the right to effect such service through
any of its Service Divisions or Authorised Service Dealers. The cost of such service shall be borne
by the Company in full, provided that the appliance is located no further than 50 km from a
Company Service Centre or an Authorised Service Dealer. Where the appliance is located
beyond the 50 km radius, the purchaser shall be liable for the standard travelling charges, as
determined by the Company.
CARRY IN SERVICE Microwave ovens, Compact cookers and small appliances are repaired in
our service centres and are not collected from the customers home. Faulty units should be
delivered to the purchasing dealer or to the nearest Company Service Centre for warranty repairs.
2. Rusted or corroded solid plates, vitreous enamelware, fuses and lamps are specifically excluded
from these warranties. It is an express condition of these warranties that the purchaser takes due
care and attention in the use and maintenance of the appliance. Abuse, misuse in conflict with
operating instructions, connection to incorrect voltages and subjection to commercial use shall
release the Company from its obligations.
3. This warranty shall become void and cease to operate if the appliance is dismantled by, or any
repairs to the appliance are effected by any persons not duly authorised by the Company, or if
substitute parts not approved by the Company are used in the appliance, or if the serial number of
the appliance is removed.
4. The Company shall not be responsible for damages resulting from fire, flood, civil disturbances or
any Act of God. The Company shall not, in terms of these warranties be responsible nor held liable
for any consequential loss or damage of any kind caused by or due to the failure or malfunction of
the appliance. The Company shall not be responsible for damages caused by insect and/or animal
infestation.
5. The Company shall not be responsible for transportation or other costs other than those incurred
within the provisions of Point 1 of this Certificate.
6. For warranties in the Republic of South Africa and Sub-Saharan Africa, please contact the
customer care line.
7. Where service is requested under warranty and no fault or defect can be found by the Company,
all costs incurred will be for the purchaser's account.
8. This Certificate as well as your invoice will serve as proof of purchase. For the purpose of
warranty, it will be essential to produce this Certificate and invoice. Failure to do so, will render the
purchaser liable for service costs.
KEEP THIS CERTIFICATE AND SALES INVOICE AS PROOF OF PURCHASE
FOR WARRANTY PURPOSES.
Page 11