Dejero EnGo 260 User manual

May 2019
D-UG114-015
User
Guide
November 2019

www.dejero.com
2|Dejero EnGo 260 User Guide
Dejero Labs Inc.
412 Albert Street, Suite 100
Waterloo, Ontario, N2L 3V3
[phone]
Copyright, Trademarks, and Patents
Copyright © 2019 Dejero Labs Inc.
Dejero is a trademark of Dejero Labs Inc. All other trademarks are the property of their
respective owners.
Dejero products or portions thereof are protected by patents granted and pending.
Symbols and Conventions
This document uses the following symbols and conventions:
Note: Shares important related information, reminders, recommendations, and
suggestions.
Tip: Shares helpful tips or alternate ways to accomplish a goal.
Caution: Means that the action you take could cause harm to your equipment/device,
cause you to lose data, or void your warranty.
Warning: Describes an action that could cause you physical harm. Follow the guidelines
in this document or the device itself when handling electrical equipment.

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3|Dejero EnGo 260 User Guide
Contents
Warranty and Liability ...................................................................................................................4
Safety Warnings and Hazards ......................................................................................................4
Handling and Operating Conditions ..............................................................................................6
About the Dejero EnGo 260..........................................................................................................7
What’s included.............................................................................................................................8
About Dejero Control ....................................................................................................................8
Powering the EnGo.......................................................................................................................9
Starting the EnGo .......................................................................................................................10
Using the EnGo...........................................................................................................................10
Connecting to the EnGo..............................................................................................................10
Inserting the EnGo into the backpack .........................................................................................12
About the Preview screen ...........................................................................................................13
Specifying the camera input type................................................................................................15
Changing SIM modules...............................................................................................................15
Configuring the EnGo .................................................................................................................16
Managing Wi-Fi connections.......................................................................................................24
Managing return feeds ................................................................................................................25
Managing SIM cards ...................................................................................................................25
Transmitting live..........................................................................................................................28
Using Store & Forward................................................................................................................29
Transferring files .........................................................................................................................34
About warning and error states...................................................................................................34
Using the Remote Control...........................................................................................................35
Changing the display orientation.................................................................................................35
Viewing connection information ..................................................................................................36
About stream indicators ..............................................................................................................37
Troubleshooting ..........................................................................................................................37
Warning and error messages......................................................................................................40
Technical specifications ..............................................................................................................46
Additional help ............................................................................................................................48
Document revision history...........................................................................................................48

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4|Dejero EnGo 260 User Guide
Warranty and Liability
Reasonable care has been taken in preparing the information in this document. However, this
document may contain omissions, technical inaccuracies, or typographical errors. Dejero Labs
Inc. does not accept responsibility of any losses due to the use of this document. Product
specifications are subject to change without notice.
Due to the nature of wireless communication, transmission and reception of data can never be
guaranteed. While Dejero strives to provide high-quality video transmission without significant
delays, environmental and cellular network conditions beyond Dejero’s control may result in
data delay, corruption, or loss.
Dejero accepts no responsibility for and is not liable for any loss or damage, including, but not
limited to, revenue or personal injury, resulting from delays in, errors in, or failure to transmit or
receive data using the Dejero platform.
Warranty on the EnGo is voided if the case is opened by anyone who has not been trained and
certified by Dejero. For details, see Handling and Operating Conditions below.
Safety Warnings and Hazards
Read this section in its entirety before operating the EnGo.
Class A device
This is a Class A product intended to be used in a commercial, industrial or business
environment. In a domestic environment this product may cause radio interference, in which
case the user may be required to take adequate measures.
Federal Communications Commission statement
EnGo complies with Part 15 of the FCC rules for a Class A device.
Industry Canada statement
EnGo complies with Industry Canada ICES-003 Class A specifications.
RF Exposure Notice
THIS DEVICE MEETS THE GOVERNMENT REQUIREMENTS FOR EXPOSURE TO
RADIO WAVES.
EnGo is a radio transmitter and receiver. It is designed and manufactured not to exceed the
emission limits for exposure to radio frequency (RF) energy set by the Federal Communications
Commission of the U.S. Government and Industry Canada.

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5|Dejero EnGo 260 User Guide
Explosive Atmosphere
The EnGo should be powered off in an area with a potentially explosive atmosphere such as
fuelling areas, fuel or chemical transfer or storage areas, below deck on boats, or in areas
where the air contains chemicals or particles such as grain, dust or metal powders. It is rare, but
there is potential for PC-like devices, such as the EnGo, to generate sparks, which could trigger
an explosion. Do not store the EnGo in the compartment of a vehicle that contains flammable
gas, liquid, or explosives.
Blasting or Construction Sites
The EnGo should be powered off in areas where blasting is in progress, where explosives may
be present, or near any other equipment that is susceptible to radio interference.
Hospitals
The EnGo should be powered off near medical equipment or life support systems, or near any
other equipment that is susceptible to radio interference. Hospitals or other medical facilities
often ask visitors, patients, and staff to switch off all electronic devices in some areas. Please
make sure that you follow any local rules and regulations.
Aircraft
The EnGo should be powered off and not operated in any aircraft, whether in flight or on the
ground; systems onboard the aircraft could be affected by radio interference.
The EnGo contains an internal lithium-ion battery and cannot be checked as luggage. The
EnGo must be treated as carry-on luggage.
The EnGo 260 has an internal battery that is less than 100 watt hours (Wh). The battery, if left
inside the EnGo, is rated by the TSA and FAA as safe for travel on aircraft.
Driving
The driver or operator of any vehicle should not operate the EnGo while in control of a vehicle.
Doing so will detract from the driver’s or operator’s control and operation of that vehicle.
In-vehicle use
Dejero Labs Inc. (Dejero) is not liable for any liabilities, obligations, loss, damage, personal
injury, special, incidental or consequential damages for personal injury or other damage of any
nature arising, including but not limited to those arising under any contract, warranty, negligence
or in theory of contract or tort law, directly or indirectly as a result of the improper installation or
use of its products in a vehicle or any other application. In order to safely install and use Dejero
products full consideration of vehicle occupants, vehicle systems (i.e., the location of fuel lines,
brakes lines, electrical, drive train or other systems), airbags and other safety equipment
is recommended. Dejero specifically disclaims any responsibility for the improper use or
installation of its products not consistent with the original vehicle manufacturer’s specifications.

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6|Dejero EnGo 260 User Guide
Personal Health and Safety
For personal health and safety, the operator should maintain a minimum distance of 10 mm
from the EnGo while it is powered on, except when using the touch screen.
Medical Implant Devices
It is possible that the radio modems in the EnGo may interfere with some types of medical
devices (such as cardiac pacemakers or implant defibrillators), when operated close to the
device. You should seek advice from your doctor before operating the EnGo. For personal
health and safety, persons concerned about exposure should maintain a minimum distance of
10 mm from the EnGo while it is powered on, except when using the touch screen.
Hearing Devices
People with hearing aids or cochlear implants may experience interfering noises when using
mobile devices, or when one is nearby. The level of interference depends on the type of aid or
implant, the type of mobile device, and the distance between the two. Increasing the distance
between the EnGo and the hearing device may reduce interference.
Electrical Safety
Disconnect all power sources before servicing the unit.
The socket-outlet shall be installed near the equipment and shall be easily accessible.
Li-ion secondary (rechargeable) battery notice
Warning: The battery installed in this device may present a risk of fire or chemical burn if
mistreated. Do not attempt to disassemble the device to access or replace the internal
battery. Only authorised Dejero personnel can service the internal battery and the unit.
Handling and Operating Conditions
Read this section in its entirety before operating the EnGo.
Handle Device with Care
While the EnGo case is durable, it is possible to damage or knock loose the electronics inside if
the device is dropped or thrown. Please handle with care. Damage sustained as the result of
mishandling the EnGo renders the warranty null and void.
Do Not Open the Case or Store Anything Inside
The EnGo case should remain sealed at all times to protect the sensitive electronics inside and
ensure the safety of the operator. Opening the case renders the warranty null and void.

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7|Dejero EnGo 260 User Guide
Do Not Disassemble the Product
Only authorized Dejero personnel can open, modify, or repair the EnGo unit. Unless authorized
by Dejero personnel, any attempt by the user to open, disassemble, or repair the device renders
the warranty null and void.
Keep Air Vents Clear
If the air vents are blocked, the EnGo may overheat and shut down. These vents are located on
the top and bottom of the device. (The intake is protected by the black plastic antenna module
end caps on the top and bottom.) Please keep these areas clear and unobstructed to ensure
adequate airflow.
Keep Device as Cool as Possible
For optimal performance, keep the EnGo in well-ventilated areas, away from heat sources and
direct exposure to sunlight. Do not operate the EnGo in temperatures outside of the ambient
range (0° C to +45° C / 32° F to 113° F).
Keep Device Dry
Keep the EnGo dry. The EnGo backpack is designed to be weather-resistant, but not
weatherproof. Keep it covered during inclement conditions, while still ensuring adequate air flow
to keep the EnGo cool. Do not expose it to liquid, moisture, or excessive humidity. Using the
EnGo with backpacks other than the ones supplied is not recommended and will void the
warranty.
About the Dejero EnGo 260
The Dejero EnGo 260 is a compact mobile transmitter that encodes high-quality video and
transmits it over multiple IP connections to reliably deliver exceptional picture quality with
extremely low latency—even in challenging network conditions.
Vehicle-mounted or worn in a backpack, EnGo is ideal for newsgathering, sports coverage, and
live event broadcasting from remote locations, and while in motion.
Reliable and simple to use, EnGo is designed for mobile video contribution professionals who
require agility and versatility.
Remarkable performance
Blending up to eight network connections with Dejero Smart Blending Technology, EnGo
reliably delivers exceptional picture quality with low latency, even in challenging bandwidth
conditions. Get your live shot where others can’t.
Broadcast from virtually anywhere
Cellular, Wi-Fi®, and satellite connectivity from a compact transmitter enables you to reliably
broadcast live from virtually anywhere. You can even broadcast live while in motion.

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8|Dejero EnGo 260 User Guide
Easy to use
The simple, intuitive touch screen interface provides confidence monitoring, status information,
and easy operation. Built-in intelligence does most of the work for you so you can focus on the
shot.
Exceptionally versatile
Whether you put it in a backpack or mount it in your vehicle, the EnGo adapts to your needs.
The latest LTE-A global modems and field-user accessible SIMs make it easy to go live using
local SIMs.
What’s included
The EnGo includes the following items:
•EnGo mobile transmitter
•Power adapter with country-specific cord
•EnGo backpack, which includes
•A power cable that connects directly to a
D-Tap port on a battery or the included
V-Mount or Gold Mount battery plates
•A backpack cover for weather protection
•Right angle SDI cable
•Right angle HDMI cable
•Mini-XLR to XLR audio adapter for IFB
•Quick Start Guide
Note: The touch screen on the EnGo is a capacitive screen. If you are wearing gloves,
you must remove them before using the screen.
About Dejero Control
When you manage the EnGo with Dejero Control, you can:
•Assign live and recorded video, as well as file transfers, from the EnGo to a Dejero receiver.
•Geolocate the EnGo mobile transmitter.
•Preview and route feeds from the EnGo.
•Remotely control and configure the EnGo.
•Review analytics about the performance of the EnGo.

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9|Dejero EnGo 260 User Guide
Powering the EnGo
When the EnGo is on, it runs on its internal battery. The EnGo does not supply power to the
camera.
The following icons appear on the Preview screen to indicate the battery’s status. The percent
that appears with each battery icon indicates the remaining charge.
Running on auxiliary power (either a power source or an auxiliary
battery). If the internal battery needs charging, the battery icon
indicates that the battery is charging.
Running on internal battery.
Running on internal battery, but the remaining charge is 20% or less.
Running on internal battery, but the remaining charge is 5% or less.
Battery error, but the EnGo is running on auxiliary power. For more
information, tap > Warning.
Battery error. For more information, tap > Warning.
Charge the EnGo
When the battery is low, you must charge the EnGo. Charge the battery in EnGo fully prior to
using it for the first time.
Note: While the battery is charging, the power button flashes slowly. The battery might not
charge if the temperature is below 0° C / 32° F or above +45° C / 113° F, or if it has
encountered a problem that caused the battery to fail.
Charge the EnGo using a power outlet
Note: You cannot use the charger from an EnGo hardware version 1.3 or earlier to charge
the EnGo 260.
1. Connect the power cord to its power adapter.
2. Connect the power cord to the DC IN port on the side of the EnGo.
3. Plug the power cord into a power outlet.
Charge the EnGo using an auxiliary battery
Use the included power cord to connect to a D-Tap port on an auxiliary battery or the V-Mount
or Gold Mount battery plates to charge the EnGo.
1. Connect the power cord to the DC IN port on the side of the EnGo.
2. Perform one of the following actions:
•Connect the power cord directly to an auxiliary battery.

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10 |Dejero EnGo 260 User Guide
•Connect the power cord to the battery plate. Slide an auxiliary battery onto the battery
plate.
Note: When you connect an auxiliary battery to the EnGo, the battery both powers and
charges the EnGo (if the internal battery needs charging). Because it performs both
functions, the battery level in the auxiliary battery drains faster.
Starting the EnGo
1. On the front of the EnGo, press .
While the transmitter turns on and establishes a network connection, start-up messages appear
on the Preview screen.
Using the EnGo
You can use the EnGo in one of the following operation modes:
•Live: Transmit live video over network blending of cellular, Wi-Fi, Ethernet, or satellite
connections to the Dejero receivers.
•Recording: Record video for later transmission. Use this mode when a live feed is not
required, or when bandwidth is limited or not available.
•Live and Recording: Transmit live while also recording high-quality video to use later. Use
this mode when network bandwidth is limited but you still need to broadcast live.
•File Transfer:Quickly transfer photos, scripts, graphics, or edited video packages to the
Dejero receivers using the blended network connectivity.
Connecting to the EnGo
You can use the connection ports on the EnGo to connect video and audio, Ethernet, or IFB.
You can also use the USB ports on the EnGo.

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Connect video and audio
The EnGo supports HDMI or SDI video input with embedded audio.
1. Plug the included SDI or HDMI cable into the video camera’s output port.
2. Plug the SDI or HDMI cable into the video input port on the EnGo.
3. Make sure that all cables are firmly connected.
The EnGo selects the correct video input automatically. If you do not see video on the screen,
make sure that the cables are connected properly and that you are using a supported video
format.
If the video format is not detected automatically, you may need to configure the video settings.
For more information, see Configuring the transmitter on page 16.
Connect Ethernet
Using an optional Ethernet connection, you can choose to transmit using Ethernet only or
broadcast over Ethernet and cellular networks simultaneously.
If multiple networks are available, you can plug in a second Ethernet cable for additional
throughput.
1. On the side of the EnGo, plug an Ethernet cable into one of the ports.
2. Ensure that UDP port 6000 is open on the network for inbound and outbound traffic.
The Ethernet adapter is configured to obtain IP address details automatically using DHCP. For
more information, see Configuring the transmitter on page 16.
Connect IFB
IFB acts as a one-way audio communication tool from Dejero receivers to the EnGo. It enables
communication and cueing from the studio crew to the reporter in the field. The station sends a
program feed to the reporter’s earpiece, which is connected to the EnGo.
You can use IFB at any time – regardless of whether the EnGo is transmitting a live stream. To
use IFB when the EnGo is not live, both the EnGo and the receiver that you are using must be
using software version 5.3 or later.
For more information on Dejero receivers, visit support.dejero.com to read the receiver user
guides.
Note: Connecting IFB is optional.
1. Connect your audio device (such as an earpiece, headset, or IFB amplifier input) to the XLR
connector on the included adapter.
2. Plug the adapter into the min-XLR connector on the side of the EnGo.
As soon as the EnGo is turned on, an IFB indicator appears on the right side of the screen. It
shows the following information:
•I = Idle
•R = Receiving

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•.1-.9 = IFB is active and the delay is less than 1 second
•1-9 = IFB is active and delay is less than 10 seconds
•X = IFB is active and the delay is 10 seconds or more
The indicator starts at I and, when IFB is active, it shows the volume and the delay interval. As
the EnGo receives voice packets from the receiver, the sound level varies.
Note: If you are using a Dejero Broadcast Server or a Dejero Transceiver, the audio is
unbalanced. If you are using a Dejero WayPoint receiver, the audio is balanced.
Use the USB ports
The EnGo has two USB 3.0 ports. You can use these ports for connecting USB memory sticks
(for file transfers), for connecting support peripherals (such as a keyboard or mouse), or for
connecting other supported devices.
Inserting the EnGo into the backpack
When the EnGo is inside the backpack, ensure that the cables are not bent.
1. Route the SDI or HDMI cable from the video output port on the camera through the Velcro
opening on the right side of the backpack.
2. If required, route the IFB audio cable through the same Velcro opening.
3. If you want to power the EnGo using an auxiliary battery, perform the following actions:
a. Run the power cable from the battery compartment up through the foam channel into the
top compartment of the backpack.
b. In the battery compartment, connect the D-Tap connector to the battery plate.
c. Ensure that the battery plate is held in place with Velcro.
d. Slide the auxiliary battery onto the battery plate.
4. Set the EnGo inside the top compartment of the backpack with the screen facing out and the
video and IFB ports facing down.
5. Lift the EnGo and perform the following actions:
6. Connect the SDI or HDMI video cable to the correct input port on the side of the EnGo.
7. If necessary, connect the IFB audio cable to the IFB output port.
8. Ensure that the cables lie flat in the foam channel below the EnGo so they are not bent.
9. To secure the EnGo in the backpack, pull the top and bottom of the attached zip cords over
the left and right sides of the EnGo. Pull the cords all the way around to make sure that the
endcaps hold the EnGo in place.
10. Connect the cable to the DC IN port on the EnGo.
11. Close the backpack.

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13 |Dejero EnGo 260 User Guide
Tip: Use the strap on the right side of the backpack to secure disconnected audio and
video cables.
Use the EnGo inside the backpack
When the EnGo is inside the backpack, you do not need to remove it to view the screen or
interact with it.
1. Open the top compartment of the backpack halfway.
2. Use the magnet at the top of the backpack to hold open the top compartment.
About the Preview screen
When the EnGo is on, the Preview screen appears.
You can use the Preview screen in portrait or landscape mode. By default, the screen appears
in landscape mode. For more information on changing the display orientation, see Changing the
display orientation on page 35.
The Preview screen is the hub of the EnGo transmitter. The top half of the screen shows the
live camera feed, as well information about the power level, network connections, stream health,
and any errors. From the menu, you can transfer files or show transmitter settings, error
messages, and connection details. For a list of possible error messages, see page 40.
You can use the menus and buttons to access the features of the EnGo:
•Go Live button: Use this button to start a live transmission. The current live stream profile
appears below the Go Live button. When you tap the button, the Preview screen shows the
live stream run time below the button, and the stream connection health and the latency
above the button.
•Record button: Use this button to record Store & Forward clips. The current quality setting
appears below the button. When you tap the Record button, the Preview screen shows the
clip run time below the button. Above the button, the screen shows the amount of remaining
video time that you can record and store in the device storage.

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14 |Dejero EnGo 260 User Guide
•Live Menu: Use this menu to select the settings for your live transmission.
•Record Menu: Use this menu to set the quality of your Store & Forward clips.
Note: Your Control administrator must assign the transmitter to a receiver output
destination before you can use it to go live. If your administrator has not assigned the
transmitter, an error appears. Your administrator can also change the Store and Forward
Clip upload or File upload receiver destination using Control and the available quality
settings for clips. If any settings are not available, a message appears with the quality
setting in the Record Menu.
Change the settings for a live transmission
1. On the Preview screen, tap the Live Menu button.
2. Tap Feed, Auto, or User.
Live feed settings
Setting Description
Feed Use the Feed profile to send video to the station in poor network
conditions. You can also use Feed when you have time to send the
highest quality video or when recording live events without anchor desk
and reporter interaction.
Auto Use the Auto profile to adapt to network conditions. It increases latency
as needed.
User Use the User profile if you set the configuration options manually. For
more information, see Configuring the transmitter on page 16.
Set the quality of Store & Forward clips
1. On the Preview screen, tap the Record button.
2. Tap 2.5 Mb/s, 4.0 Mb/s, 6.0 Mb/s, 12.0 Mb/s, or 15.0 Mb/s.
Network connection icons
The following icons appear on the Preview screen to show the status of the EnGo’s
connections. The icons also appear on the screen when using Remote Control with the EnGo.
Icon Description
Ethernet connection
CellSat connection

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Icon Description
Wi-Fi connection
Cellular connection
Note: If an icon appears in grey or if no bars appear, no connection is available. If a red X
appears with the icon, there is an error with the connection. For Wi-Fi and cellular
connections, the number of bars indicates the strength of the connection. For cellular
connections, an R indicates that you are roaming.
Specifying the camera input type
The EnGo is configured to detect the camera input automatically. After the camera is connected
and video appears on the Preview screen, use the Configuration screen to verify your
settings, if necessary. On this screen, you can check your video and video format type,
connection type, and latency settings.
1. On the Preview screen, tap .
2. Tap Settings.
3. Tap Input.
4. Tap Video Input.
5. Tap SDI, HDMI, or Auto.
For more information on the configuration settings, see page 16.
Changing SIM modules
The EnGo has a user-changeable SIM module for regional cellular network access. You can
access the SIM module to change the SIM cards to ones from a different region.
The SIM module uses nano SIM cards.

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Swap the SIM module
1. Power off the EnGo.
2. Remove the SIM module from the
EnGo by loosening the thumbscrews.
3. Replace the SIM module by lining up
and tightening the thumbscrews.
Ensure that the module is aligned
correctly and tightly connected.
Change the SIM cards in the accessible SIM module
Note: When inserting the SIM cards, use the diagram on SIM module to determine the
correct orientation.
1. Power off the EnGo.
2. Remove the SIM module from the EnGo by loosening the thumbscrews.
3. Remove the SIM cards by pushing the SIM card in gently. The SIM card will spring out.
4. If necessary, pull the SIM card the rest of the way out of the slot.
5. Place a SIM card into the correct slot in the SIM module, with the notch on the SIM card
inserted first. For more information, visit support.dejero.com to read the SIM Configuration
Guide.
6. Gently push the SIM card into the slot, until it locks into place. If the SIM card is inserted
incorrectly, it does not insert all the way.
7. Repeat steps 3 through 6 for each slot.
8. Replace the SIM module by lining up and tightening the thumbscrews. Ensure that the
module is aligned correctly and tightly connected.
Configuring the EnGo
Use the Settings screen to configure the transmitter settings.
Note: When you are streaming live content, you cannot configure the settings for the
EnGo.

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Adjust the brightness display
The preferred brightness can be manually set or auto-adjust can be turned on to change the
brightness automatically, based on the light sensor. Auto-adjust brightens the display in bright
light and dims it in low light.
1. On the Preview screen, tap .
2. Tap Brightness.
3. Use the slider to adjust the brightness.
4. Tap the check box to turn the Auto-adjust feature on or off.
Configure the video input
By default, the transmitter automatically detects HDMI or SDI connections, frame rate, and
resolution with its Auto setting. If you select SDI as the input type and the EnGo does not detect
the frame rate and resolution settings automatically, you can set them manually.
1. On the Preview screen, tap .
2. Tap Settings.
3. Tap Input.
4. Tap Video Input.
5. Set the video input to Auto, SDI, or HDMI.
6. Tap Back.
7. If you selected SDI, set the Input Resolution and Input Frame Rate.
Input Resolution Input Frame Rates
480i 29.97
576i 25
720p 50, 59.94, 60
1080i 25, 29.97, 30
1080p 23.98, 25, 29.97, 30
1080p 50, 59.94, 60 (3G-SDI Level-A)
8. To exit from Input, tap Back.
9. Tap to close the menu.
Note: Depending on the frame rate that you select, the available input resolutions
change.

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Configure the audio input
By default, EnGo uses two audio channels. To add more audio channels and maintain video
quality, you will require additional data. Any additional data that you use for additional audio
channels is deducted from your data plan allotment.
1. On the Preview screen, tap .
2. Tap Settings.
3. Tap Input.
4. Tap Audio Input.
5. Select the number of audio channels.
6. Tap Back.
Configure the video loss setting
You can configure what appears on the screen if the video is lost during a transmission.
1. On the Preview screen, tap .
2. Tap Settings.
3. Tap Input.
4. Tap Video Loss.
5. Set the video loss setting to Black Screen or Last Frame.
6. Tap Back.
Configure the Live Resolution setting
Live resolution is the resolution of the video, as transmitted over-the-air when broadcasting. It is
independent of the transmitter input and receiver output resolutions.
Note: An administrator might choose to update the maximum live resolution setting
allowed for a EnGo in Control. When a restriction is added, the resolution is stepped
down automatically to the allowable resolution when modems or all connections are
selected. The administrator also uses Control to set the maximum connection bitrate.
1. On the Preview screen, tap .
2. Tap Settings.
3. Tap Live.
4. Tap Resolution.
5. Set the live resolution to Auto: SD, Auto: SD+, Auto: HD, Auto: HD+, Auto: HD+20, or
Manual.
6. If you set the live resolution to Manual, perform the following actions:
•Tap Back.
•Tap Bit Rate.

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19 |Dejero EnGo 260 User Guide
•Set the maximum connection bitrate.
7. Tap Back.
8. Tap Back as needed.
9. Tap to close the menu.
The EnGo monitors the available bandwidth and adjusts the transport resolution automatically to
give you the best possible video quality under the current network conditions. The receiver
output resolution does not change, so the video routed to your internal systems remains
constant.
Each Auto option has a different maximum bandwidth cap, appropriate for the base video
resolution that you send.
Live Resolution Ethernet Type Maximum Connection Bitrate
Auto: SD Normal 2.5 Mb/s
Auto: SD+ Normal 5.0 Mb/s
Auto: HD Normal 5.0 Mb/s
Auto: HD+ Normal 10.0 Mb/s
Auto: HD+20 Normal 20.0 Mb/s
If you choose Manual, you set the maximum connection bitrate. This setting is useful if you want
to control your data usage or if you are broadcasting from an area with poor coverage and want
to cap the bandwidth at a very low rate.
Audio-only mode
In situations of limited bandwidth, when the available bandwidth falls below the threshold
required for usable video quality, the EnGo automatically sends only audio to the receiver and
the last good frame of the video remains on the screen. When the bandwidth increases above
the required threshold, the EnGo resumes sending video.
Note: The thresholds change depending on the number of audio channels selected; more
audio channels result in higher thresholds.
Configure the latency
Latency is the time that it takes for the video to arrive at the receiver. Glass-to-glass refers to
the delay from the time the camera detects an image to the time that it appears on a video
monitor connected to the Dejero receiver.
Tip: In an area of poor coverage, or very high cellular network traffic, you might achieve
better video transmission results with a medium or long latency.
1. On the Preview screen, tap .
2. Tap Settings.

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20 |Dejero EnGo 260 User Guide
3. Tap Live.
4. Tap Latency.
5. Tap a preset value: 1.5 seconds, 3 seconds, 8 seconds,or Preset, where Preset is
between 0.8 to 20 seconds, as defined for the assigned receiver output in Control.
6. Tap Back.
7. Tap Latency Mode.
8. Tap a latency mode: Fixed, Adaptive, or Up to.
9. Tap Back.
Note: If you engage a satellite connection as part of the CellSat service, the EnGo must
use a latency of greater than 1.5 seconds. If the latency is set to less than 1.5 seconds,
the EnGo changes the latency to Short (1.5 seconds). If there is the potential to lose
cellular connections completely, Dejero recommends setting the latency to Preset (at 2.2
seconds) for maximum reliability.
Latency settings
Setting Description
Fixed Latency
mode
In Fixed Latency mode, the system attempts to give the glass-to-glass
latency requested. If the current network conditions cannot support the
configured latency, a warning appears on the screen.
This setting is ideal when a known latency is preferred.
Adaptive Latency
mode
In Adaptive Latency mode, the system measures the network conditions
during the stream and gradually adjusts the requested latency upwards
to a value that is supported by the current conditions.
This setting is ideal when picture quality is the priority.
Up to Latency
mode
In Up-to Latency mode, the system measures the network conditions
during the beginning of the stream and provides the shortest possible
latency available. If the conditions worsen during the stream, the EnGo
gradually increases the latency up to the maximum latency that you set.
When the EnGo reaches the maximum latency, the latency remains
fixed at the specified value.
This setting is ideal when the lowest possible latency is the priority.
Configure Auto Start
You can use Auto Start to initiate a live transmission automatically when you power on the
EnGo and it detects video input. You can also specify a delayed start for the live transmission.
1. On the Preview screen, tap .
2. Tap Settings.
3. Tap Operation.