Dell Active Pen 5000 Series User manual

Dell Active Pen
5000 Series
User’s Guide

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better
use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss
of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
Copyright ©2015 Dell Inc. All rights reserved. This product is protected by U.S. and
international copyright and intellectual property laws. Dell™and the Dell logo are trademarks
of Dell Inc. in the United States and/or other jurisdictions. All other marks and names
mentioned herein may be trademarks of their respective companies.
2015 - 09
Rev. A00

Contents
What’s in the box......................................................................... 4
Features......................................................................................... 5
Setting up your Dell Active Pen.................................................7
Installing batteries.............................................................................................. 7
Installing the AAAA battery...........................................................................7
Installing the coin-cell batteries..................................................................8
Removing the coin-cell battery holder.....................................................10
Pairing with a Bluetooth device................................................................. 11
Active Pen Control Panel..........................................................13
Installing Active Pen Control Panel................................................................. 13
Using Active Pen Control Panel...................................................................... 14
Holding the Dell Active Pen.....................................................16
Troubleshooting........................................................................ 17
Specifications.............................................................................20
Getting help and contacting Dell........................................... 21
Self-help resources..........................................................................................21
Contacting Dell................................................................................................ 21
Statutory information...............................................................23
Warranty...........................................................................................................23
Regulatory statement...............................................................24
FCC notices (U.S. only) and other regulatory information............................ 24
3

What’s in the box
1 Dell Active Pen 2 coin-cell batteries (2)
3 AAAA battery 4 manuals
NOTE: For warranty purpose, note the PPID number on the box or retain
the box.
4

Features
Feature Functionality
1 Tip Move the tip over a touch screen to move the pointer.
Allows you to write, draw, select objects, and so on.
2 Bottom barrel-
button
Press and hold this button and move the tip over the
area you want to erase. To change the functionality of
this button, see Active Pen Control Panel.
3 Top barrel-
button
Press this button to open the context menu or
perform a right-click. To change the functionality of
this button, see Active Pen Control Panel.
4 Bluetooth
pairing light
Blinking white light indicates pairing mode is enabled.
A solid white light indicates the pairing is complete.
For information on pairing the pen with a Bluetooth
device, see Pairing with a Bluetooth device.
5 Top button • Press and hold for 3 seconds to enable pairing
mode.
• Press and hold for 0.5 second to open OneNote.
NOTE: This feature works even when your device
screen is locked.
• Press twice in succession to capture a screenshot
and send it to OneNote.
• Press and hold for 0.5 second or press twice in
succession to wake up your computer or tablet
from connected standby state.
NOTE: This feature is only available on devices that
support connected standby feature.
• While in presentation mode, press and hold for 0.5
second to go to the next slide and press twice in
succession to go to the previous slide.
NOTE: This feature is only available after installing
the Active Pen Control Panel. For instructions on
5

installing the Active Pen Control Panel, see
Installing Active Pen Control Panel.
6

Setting up your Dell Active Pen
Installing batteries
Dell Active Pen uses one AAAA battery and two coin-cell batteries.
The AAAA battery provides power for the tip and the barrel buttons. The coin-
cell batteries provide power for Bluetooth functionality and top button quick-
launch features.
Installing the AAAA battery
CAUTION: Incorrectly installing the AAAA battery damages the pen.
1 Remove the top cover from the pen.
1 pen 2 top cover
2 Insert the AAAA battery into the pen with the positive side facing in.
1 pen 2 AAAA battery
3 Replace the top cover to the pen.
7

Installing the coin-cell batteries
CAUTION: Incorrectly installing the coin-cell batteries may damage
the pen.
NOTE: Pairing information is lost when you remove the coin-cell
batteries. To pair the pen with your device, see Pairing with a Bluetooth
device.
1 Remove the top cover from the pen.
1 pen 2 top cover
2 Remove the coin-cell battery holder.
NOTE: For more information, see Removing the coin-cell battery
holder.
1 top cover 2 coin-cell battery holder
8

3 Insert the coin-cell batteries with the negative side facing in.
1 coin-cell batteries (2) 2 battery holder
4 Replace the coin-cell battery holder.
5 Replace the top cover.
9

Removing the coin-cell battery holder
Using your fingertips, unscrew the
coin-cell battery holder from the top
cover.
10

If you face difficulties
in removing the coin-
cell battery holder
using fingertips, use a
coin or a flat-head
precision screwdriver.
Pairing with a Bluetooth device
NOTE: You can use Dell Active Pen only with selected Dell computers
and tablets. For a list of supported devices, see www.dell.com.
11

NOTE: If the pen is already listed under Bluetooth devices, remove the
pen from the list before pairing with your device.
1 Press and hold the top button for 3 seconds to enable pairing mode.
The Bluetooth-pairing light starts blinking to confirm the pairing mode is
enabled.
2 In Windows Search, type Bluetooth.
3 From the list that appears, tap or click Bluetooth Settings.
4 Ensure that the Bluetooth is enabled.
5 From the list of devices, tap or click Dell PN556W Pen→Pair.
NOTE: If Dell PN556W Pen is not listed, ensure pairing mode is
enabled on the pen.
6 Confirm the pairing process on both pen and device.
The Bluetooth-pairing light turns solid white for few seconds to confirm
the pairing and then the light turns off. After the pen and a device are
paired, they connect automatically when Bluetooth is enabled and they
are within the Bluetooth range.
12

Active Pen Control Panel
You can customize the buttons on your pen, change pressure sensitivity, and
so on, using Active Pen Control Panel.
Installing Active Pen Control Panel
To install Active Pen Control Panel:
1 Turn on the computer or tablet.
2 Go to www.dell.com/support/drivers.
3 Tap or click View products.
4 Tap or click Electronics & Accessories.
5 Tap or click Stylus.
6 Tap or click Dell Active Pen 5000 Series.
7 Scroll down the page and expand Application.
8 Tap or click Download File.
9 Save the file.
10 After the download is complete, open the file and follow the instructions
on the screen to install the Active Pen Control Panel.
13

Using Active Pen Control Panel
Top Pen Button Select Enable Presentation Mode to use the button
to navigate through a PowerPoint presentation.
Top Barrel-Button Allows you to select one of the following functions
when you click the button:
•Context Menu (right-click)
•Erase (press and hold to erase)
•Page up
•Page down
•Copy
•Paste
•Undo
•Redo
NOTE: Select Enable barrel buttons while hovering
to enable the selected Top Barrel-Button function
while hovering the tip over the screen without the
tip touching the screen.
14

Bottom Barrel-Button Allows you to select one of the following functions
when you click the button:
•Erase (press and hold to erase)
•Context Menu (right-click)
•Page up
•Page down
•Copy
•Paste
•Undo
•Redo
NOTE: Select Enable barrel buttons while hovering
to enable the selected Bottom Barrel-Button
function while hovering the tip over the screen
without the tip touching the screen.
Pen Tip Options Move the slider to change your pen sensitivity.
Select Hard press to double-click to enable
double-click when you press and hold the pen tip.
NOTE: Click Go to Microsoft Pen Control Panel for more configuration
options.
15

Holding the Dell Active Pen
Hold the Dell Active Pen as you hold a pencil or pen. Adjust the grip so that
you can use the barrel button easily. Ensure not to accidentally press the
barrel buttons while drawing or positioning the Dell Active Pen.
16

Troubleshooting
NOTE: You can use Dell Active Pen only with selected Dell computers
and tablets. For a list of supported devices, see www.dell.com.
Problems Possible causes Possible solutions
Pen does not work. • Batteries are
installed incorrectly. • Ensure the batteries
are correctly
installed. For more
information, see
Installing batteries.
• Batteries are out of
charge. • Replace the
batteries. For more
information, see
Installing batteries.
Pen does not write and
the barrel buttons do
not work.
AAAA battery is either
incorrectly installed or
out of charge.
Replace the AAAA
battery. For more
information, see
Installing the AAAA
battery.
Default functions for the
barrel buttons do not
work.
Functions not
supported by
application.
Test the barrel buttons
in OneNote or another
application that
supports these features.
Pressing the top button
for 0.5 second does not
open OneNote.
• OneNote is not
installed. • Ensure OneNote is
installed on your
device.
• Pen is not paired
with your device. • Ensure the pen is
paired with your
device. For more
information, see
Pairing with a
Bluetooth device.
• Coin-cell batteries
may be out of
charge.
• Change the coin-
cell batteries. For
more information,
see Installing coin-
cell batteries.
17

Problems Possible causes Possible solutions
• Coin-cell batteries
were replaced and
the pen was not
paired again with
your device.
• Remove the pen
from the list of
Bluetooth devices
and re-pair it with
your device. For
more information,
see Pairing with a
Bluetooth device.
Pressing the top button
in succession does not
capture screenshot.
Windows update
KB2968599 is not
installed on your device.
Install the Windows
update KB2968599
from the Microsoft
website.
Unable to pair the pen
with your device. • Unsupported device. • Dell Active Pen
works only with Dell
devices.
• Bluetooth driver on
your device is
outdated.
• Install the latest
Bluetooth driver for
your device.
Pen shows as Not
Connected under
Bluetooth devices list.
Pen is not paired
correctly with your
device.
• Install the latest
Bluetooth driver for
your device.
• Remove the pen
from your Bluetooth
list and pair it again.
For more
information on
pairing the pen with
your device, see
Pairing with a
Bluetooth device.
Bluetooth-pairing light
does not turn on.
Coin-cell batteries may
be out of charge.
Change the coin-cell
batteries. For more
information, see
Installing coin-cell
batteries.
Pressing and holding
the top button for 0.5
second or pressing the
button twice in
succession does not
wake up the computer
Your computer or tablet
may not support the
connected standby
feature.
Ensure to use this
feature on computers
and tablets that support
the connected standby
feature. Search PN556W
18

Problems Possible causes Possible solutions
or tablet from
connected standby.
on Dell website for a list
of supported devices.
19

Specifications
Model PN556W
Length 145 mm (5.71 in)
Diameter 9.5 mm (0.37 in)
Weight 18 g (0.04 lb)
Wireless Bluetooth Smart Low Energy 4.0
Wireless operating range 10 m (32.80 ft)
Pen tip detectable height 5 mm to 10 mm (0.2 in to 0.39 in)
Batteries • AAAA non-rechargeable battery
• 319 coin-cell batteries (2)
Supported operating system • Windows 8.1 with the latest
updates installed
• Windows 10
20
Table of contents
Other Dell Accessories manuals

Dell
Dell PowerVault 114T 2U Instruction sheet

Dell
Dell PowerVault 114T 2U User manual

Dell
Dell Active Pen PN557W User manual

Dell
Dell Latitude L400 Advanced Port Replicator User manual

Dell
Dell C3504 Manual

Dell
Dell 2700R User manual

Dell
Dell DJ MP3 User manual

Dell
Dell PW7018LC User manual

Dell
Dell Premier PN7522W User manual

Dell
Dell Active Pen PN556W User manual