Dell HBA355e User manual

Dell Technologies Host Bus Adapter User's
Guide
HBA355e Adapter, HBA355i Front, HBA355i Adapter,
HBA350i MX, and HBA350i Adapter
Part Number: UCSA-1100, UCSA-1111, UCSF-1100, and UCSN-1100
September 2021
Rev. A02

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2020-2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Other trademarks may be trademarks of their respective owners.

Chapter 1: Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i
MX, and Dell HBA350i Adapter................................................................................................... 6
Dell HBA355i Adapter......................................................................................................................................................... 7
Dell HBA355i Front..............................................................................................................................................................7
Dell HBA355e Adapter ...................................................................................................................................................... 8
Dell HBA350i MX................................................................................................................................................................. 8
Dell HBA350i Adapter.........................................................................................................................................................9
Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell
HBA350i Adapter technical specifications................................................................................................................ 9
PowerEdge systems supported by Dell HBA355i Adapter...................................................................................... 10
PowerEdge systems supported by Dell HBA355i Front........................................................................................... 10
PowerEdge systems supported by Dell HBA355e Adapter..................................................................................... 10
PowerEdge systems supported by Dell HBA350i MX................................................................................................11
PowerEdge systems supported by Dell HBA350i Adapter....................................................................................... 11
Operating systems supported by Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter,
Dell HBA350i MX, and Dell HBA350i Adapter ........................................................................................................ 11
MD1400 and MD1420 enclosure support for Dell HBA355e Adapter.................................................................... 11
Port support matrix for dual path on the MD1400 and MD1420 enclosures....................................................... 12
ME484 enclosure support for Dell HBA355e Adapter.............................................................................................. 12
Port support matrix for dual path on the ME484 enclosure................................................................................... 12
External tape drive support for Dell HBA355e Adapter........................................................................................... 13
Internal tape drive support for Dell HBA355i Adapter and Dell HBA350i Adapter............................................ 13
Chapter 2: Applications supported by Dell HBA355i Adapter, Dell HBA355i Front, Dell
HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i Adapter............................................... 14
Human Interface Infrastructure Configuration Utility............................................................................................... 14
Dell OpenManage Storage Management......................................................................................................................14
The Integrated Dell Remote Access Controller and Lifecycle Controller............................................................. 14
The Command Line Interface..........................................................................................................................................14
Chapter 3: Multipath support on Dell HBA355e Adapter...............................................................15
Dell HBA multipathing using HII...................................................................................................................................... 15
Dell HBA multipathing using Windows.......................................................................................................................... 15
Dell HBA multipathing using iDRAC............................................................................................................................... 16
Dell HBA multipathing using Linux................................................................................................................................. 16
Dell HBA multipathing using VMware........................................................................................................................... 16
Chapter 4: Features of Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter,
Dell HBA350i MX, and Dell HBA350i Adapter............................................................................. 17
Hardware Root of Trust................................................................................................................................................... 17
Non–RAID drives................................................................................................................................................................ 17
Event management support for Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter,
Dell HBA350i MX, and Dell HBA350i Adapter ........................................................................................................17
LED activity......................................................................................................................................................................... 17
Contents
Contents 3

Chapter 5: Installation and removal of cards ............................................................................... 19
Safety instructions.............................................................................................................................................................19
Before working inside your system................................................................................................................................19
Remove the Dell HBA355i Adapter ............................................................................................................................. 20
Install the Dell HBA355i Adapter....................................................................................................................................21
Remove Dell HBA355i Front...........................................................................................................................................22
Install Dell HBA355i Front............................................................................................................................................... 23
Remove the Dell HBA355e Adapter............................................................................................................................. 24
Install the Dell HBA355e Adapter..................................................................................................................................25
Connect Dell HBA355e Adapter to the storage enclosure..................................................................................... 26
Remove Dell HBA350i MX.............................................................................................................................................. 28
Install Dell HBA350i MX...................................................................................................................................................29
Remove the Dell HBA350i Adapter ............................................................................................................................. 30
Install the Dell HBA350i Adapter....................................................................................................................................31
Chapter 6: Driver support for Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e
Adapter, Dell HBA350i MX, and Dell HBA350i Adapter.............................................................. 33
Creating the device driver media.................................................................................................................................. 33
Download and save Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell
HBA350i MX, and Dell HBA350i Adapter drivers from the support site................................................... 33
Download and save Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell
HBA350i MX, and Dell HBA350i Adapter drivers from the Dell Systems Service and Diagnostic
Tools .......................................................................................................................................................................... 34
Windows driver installation............................................................................................................................................. 34
Install Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and
Dell HBA350i Adapter while newly installing the Windows Server 2016 or later.....................................34
Install Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and
Dell HBA350i Adapter driver on which the Windows Server 2016 is already installed or later............35
Update Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX,
and Dell HBA350i Adapter driver that runs on Windows Server 2016 or later........................................ 35
Linux driver installation.................................................................................................................................................... 36
Install or update a RPM driver package using the KMOD support................................................................. 36
Install or update a RPM driver package using the KMP support.....................................................................36
Load the driver while installing an operating system................................................................................................37
Chapter 7: Manage Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell
HBA350i MX, and Dell HBA350i Adapter using HII configuration utility.....................................38
Enter the HII configuration utility.................................................................................................................................. 38
Exit the HII configuration utility..................................................................................................................................... 39
Navigate to the configuration utility.............................................................................................................................39
Controller management .................................................................................................................................................. 39
View the controller properties..................................................................................................................................39
Refresh the topology..................................................................................................................................................40
Device Properties........................................................................................................................................................ 40
Chapter 8: Update the firmware of Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e
Adapter, Dell HBA350i MX, and Dell HBA350i Adapter using DUP............................................. 42
Update firmware controller using Dell Update Package (DUP)............................................................................. 42
4Contents

Chapter 9: Getting help...............................................................................................................43
Recycling or End-of-Life service information.............................................................................................................43
Contacting Dell...................................................................................................................................................................43
Receiving automated support with SupportAssist ...................................................................................................43
Chapter 10: Troubleshooting....................................................................................................... 45
Known issues......................................................................................................................................................................45
VendorID and ProductID for external tape drives............................................................................................... 45
VendorID and ProductID for internal tape drives................................................................................................ 45
System reserved partition after Windows installation........................................................................................45
Device settings in HII shows PCIe slot information ........................................................................................... 45
Intermittent RSODs appears when a faulty drive is connected to HBA .......................................................45
Selecting drive for operating system installation in legacy mode....................................................................46
Adapter configuration change message................................................................................................................ 46
Incompatible firmware image when incorrect payload is used......................................................................... 46
Additional disks displayed in the command line interface..................................................................................46
Intended branding information of the Dell HBA350i Adapter not displayed ................................................46
Firmware upgrade or downgrade from DUP is not supported on Ubuntu.....................................................47
Chapter 11: Documentation resources..........................................................................................48
Contents 5

Dell HBA355i Adapter, Dell HBA355i Front,
Dell HBA355e Adapter, Dell HBA350i MX, and
Dell HBA350i Adapter
Dell Technologies Host Bus Adapter 355i (Dell HBA355i Adapter), Dell Technologies Host Bus Adapter 350i MX (Dell HBA350i
MX), and Dell Technologies Host Bus Adapter 350i (Dell HBA350i Adapter) are non–RAID solution cards that can be used as a
boot controller and also as a data controller.
Dell Technologies Host Bus Adapter 355e(Dell HBA355e Adapter) is a non-RAID solution card that is used as a data controller by
connecting to external JBODs and tape drives.
The features of the cards include:
●All are PCIe cards with Gen 4 PCIe x eight host interfaces.
●All provide dual SAS/SATA Gen 3 device interfaces.
●Each supports both SAS and SATA drives.
●HBA355i Adapter and HBA355i Front have x16 SAS lanes for a target device and can support up to 16 drives without
expander.
●HBA350i Adapter has x8 SAS lanes for a target device and can support up to eight drives without expander.
●HBA350i MX has x8 lanes and supports up to only eight drives without expander.
●HBA355e has x16 lanes that can be connected to external target devices such as enclosures (ME484, MD1420, and
MD1400) and tape drives (LTO6/7/8).
NOTE: For the safety, regulatory, and ergonomic information that is associated with these devices, and for more
information about the Integrated Dell Remote Access Controller (iDRAC) or Lifecycle Controller (LC) remote management,
see your platform documentation.
Topics:
•Dell HBA355i Adapter
•Dell HBA355i Front
•Dell HBA355e Adapter
•Dell HBA350i MX
•Dell HBA350i Adapter
•Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i Adapter technical
specifications
•PowerEdge systems supported by Dell HBA355i Adapter
•PowerEdge systems supported by Dell HBA355i Front
•PowerEdge systems supported by Dell HBA355e Adapter
•PowerEdge systems supported by Dell HBA350i MX
•PowerEdge systems supported by Dell HBA350i Adapter
•Operating systems supported by Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and
Dell HBA350i Adapter
•MD1400 and MD1420 enclosure support for Dell HBA355e Adapter
•Port support matrix for dual path on the MD1400 and MD1420 enclosures
•ME484 enclosure support for Dell HBA355e Adapter
•Port support matrix for dual path on the ME484 enclosure
•External tape drive support for Dell HBA355e Adapter
•Internal tape drive support for Dell HBA355i Adapter and Dell HBA350i Adapter
1
6 Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i Adapter

Dell HBA355i Adapter
Figure 1. HBA355i Adapter
1. PCIe connector 2. Heatsink
3. Primary SAS connector port A 4. Secondary SAS connector port B
Dell HBA355i Front
Figure 2. Dell HBA355i Front
1. Primary SAS connector port A 2. Power connector
3. Heatsink 4. PCIe connector
5. Secondary SAS connector port B
Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i Adapter 7

Dell HBA355e Adapter
Figure 3. Dell HBA355e Adapter
1. External SAS ports (port 0, port 1, port 2, and port 3)
2. PCIe connector
3. Heatsink
Dell HBA350i MX
Figure 4. Features of Dell HBA350i MX
1. Heatsink
2. PCIe connector
3. SAS connector port A
8Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i Adapter

Dell HBA350i Adapter
Figure 5. Dell HBA350i Adapter
1. Heat Sink
2. SAS connector port
3. PCIe connector
Dell HBA355i Adapter, Dell HBA355i Front, Dell
HBA355e Adapter, Dell HBA350i MX, and Dell
HBA350i Adapter technical specifications
The following table describes the card specifications of HBA355i Adapter, HBA355i Front, HBA350i MX, HBA355e Adapter, and
HBA350i Adapter:
Table 1. Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell
HBA350i Adapter specifications
Feature Dell HBA355i Adapter
and Dell HBA355i
Front
Dell HBA355e Adapter Dell HBA350i MX Dell HBA350i Adapter
Processor LSI Fusion-MPT 12
G SAS/PCIe Secure
SAS3816
LSI Fusion-MPT 12
G SAS/PCIe Secure
SAS3816
LSI Fusion-MPT 12 G SAS/PCIe
Secure SAS3808
LSI Fusion-MPT 12
G SAS/PCIe Secure
SAS3816
Drive
types
SAS, SATA, tape drives SAS, tape drives SAS, SATA SAS, SATA, tape drives
Non-RAID Yes Yes Yes Yes
Boot
support
Yes No Yes Yes
Queue
depth
7552 7552 8320 7552
NOTE: Thermal polling is enabled for SATA drives by default. For more information about configuration, see iDRAC
RACADM CLI Guide available at www.dell.com/idracmanuals.
Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i Adapter 9

PowerEdge systems supported by Dell HBA355i
Adapter
The following PowerEdge systems support the Dell HBA355i Adapter controller:
●PowerEdge R7525
●PowerEdge R750
●PowerEdge R750XS
●PowerEdge R250
●PowerEdge R350
●PowerEdge XR11
●PowerEdge XR12
●PowerEdge T150
●PowerEdge T350
PowerEdge systems supported by Dell HBA355i Front
The following PowerEdge systems support the HBA355i Front controller:
●PowerEdge R6525
●PowerEdge R7525
●PowerEdge R650
●PowerEdge R750XA
●PowerEdge R450
●PowerEdge R650XS
●PowerEdge R750XS
●PowerEdge T550
●PowerEdge R350
●PowerEdge R750
●PowerEdge R550
PowerEdge systems supported by Dell HBA355e
Adapter
The following PowerEdge systems support the Dell HBA355e Adapter controller:
●PowerEdge R6515
●PowerEdge R7515
●PowerEdge R6525
●PowerEdge R7525
●PowerEdge R640
●PowerEdge R740
●PowerEdge R740XD
●PowerEdge T640
●PowerEdge R440
●PowerEdge R540
●PowerEdge T440
●PowerEdge R6525
●PowerEdge R7525
●PowerEdge R750
●PowerEdge R650
●PowerEdge R750XA
●PowerEdge R450
●PowerEdge R550
●PowerEdge R650XS
10 Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i Adapter

●PowerEdge R750XS
●PowerEdge T550
●PowerEdge XR11
●PowerEdge XR12
●PowerEdge T150
●PowerEdge R350
●PowerEdge R250
●PowerEdge T350
PowerEdge systems supported by Dell HBA350i MX
The following PowerEdge system support the controller:
●PowerEdge MX750c
PowerEdge systems supported by Dell HBA350i
Adapter
The following PowerEdge systems support the controller:
●PowerEdge R640
●PowerEdge R740
●PowerEdge R740XD
●PowerEdge T640
●PowerEdge R440
●PowerEdge R540
●PowerEdge T440
Operating systems supported by Dell HBA355i
Adapter, Dell HBA355i Front, Dell HBA355e Adapter,
Dell HBA350i MX, and Dell HBA350i Adapter
See Dell Technologies Enterprise operating systems support for a list of supported operating systems by a specific server for
the Dell HBA355i Adapter cards.
NOTE: For the latest list of supported operating systems and driver installation instructions, see the operating system
documentation at www.dell.com/operatingsystemmanuals. For specific operating system service pack requirements, see the
Drivers and Downloads section at www.dell.com/manuals.
MD1400 and MD1420 enclosure support for Dell
HBA355e Adapter
Dell HBA355e Adapter supports external enclosures MD1420 and MD1400.
The MD enclosure topology rules for Dell HBA355e Adapter are:
●The maximum number of enclosures supported for single-path configuration is eight, and dual-path configuration is four.
●A maximum of two enclosures are supported per port when using a daisy chain topology.
●MD1400 and MD1420 can be connected to the same controller at the same time.
●Mixing of MD and ME enclosures or mixing tape drives and MD or ME enclosures on the same controller is not supported.
●Loopback connections of enclosures are not supported.
●Mixing of single-path and dual-path configurations on the same controller is not supported.
●Interleaving of port for multipath configuration is not supported.
Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i Adapter 11

●Using Port 1 and Port 2 in a dual-path configuration on the same enclosure is not supported. See Port support matrix for dual
path on the MD1400 and MD1420 enclosures
Port support matrix for dual path on the MD1400 and
MD1420 enclosures
The following table lists the combination of the ports on the controller that do and do not support dual-path configurations:
Table 2. Port support matrix for dual path on the MD1400 and MD1420 enclosures
Serial
number
Port 0
connected
Yes/No
Port 1
connected
Yes/No
Port 2
connected
Yes/No
Port 3
connected
Yes/No
Dual path support on the same
MD14xx enclosure
1 Yes No Yes No No
2 Yes No No Yes No
3 No Yes Yes No No
4 No Yes No Yes No
5 Yes Yes No No Yes
6 No No Yes Yes Yes
ME484 enclosure support for Dell HBA355e Adapter
Dell HBA355e Adapter supports external enclosure ME484.
The ME484 enclosure topology rules for Dell HBA355e Adapter are:
●A maximum of two enclosures is supported in a single- or dual-path configurations.
●Both single-path and dual-path configurations on the same Dell HBA355e Adapter card is not supported.
●When using two enclosures together, the two must be either MD14xx or ME484. Mixing of these two types of enclosures is
not supported. Also, mixing tape drives and MDxx or ME484 enclosures, on the same controller is not supported.
●Only one enclosure is supported per port.
●Loop back connections of enclosures are not supported.
●Interleaving of ports for multipath configuration is not supported.
●Using port 1 and port 2 for dual-path on the same enclosure is not supported. See Port support matrix for dual path on the
ME484 enclosure.
Port support matrix for dual path on the ME484
enclosure
The following table lists the combination of the ports on controller that support dual path or not support dual path:
Table 3. Port support matrix for dual path on the ME484 enclosure
Serial
number
Port 0
connected Yes/
No
Port 1
connected
Yes/No
Port 2
connected
Yes/No
Port 3
connected Yes/
No
Dual path support on same ME484
enclosure Yes/No
1 Yes No Yes No No
2 Yes No No Yes No
3 No Yes Yes No No
4 No Yes No Yes No
12 Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i Adapter

Table 3. Port support matrix for dual path on the ME484 enclosure (continued)
Serial
number
Port 0
connected Yes/
No
Port 1
connected
Yes/No
Port 2
connected
Yes/No
Port 3
connected Yes/
No
Dual path support on same ME484
enclosure Yes/No
5 Yes Yes No No Yes
6 No No Yes Yes Yes
External tape drive support for Dell HBA355e Adapter
Dell HBA355e Adapter supports external tape drives.
External tape drive topology rules for Dell HBA355e Adapter are:
●A maximum of four tape drives are supported if external LT06/7/8 are connected.
●Each port supports a maximum of one tape drive.
●Multipath configurations are not supported.
●Mixing of tape drives with ME (ME484) or MD (MD1420 or MD1400) enclosures on the same controller is not supported.
Internal tape drive support for Dell HBA355i Adapter
and Dell HBA350i Adapter
HBA355i Adapter and HBA350i Adapter support one tape drive (LT06/7/8).
Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i Adapter 13

Applications supported by Dell HBA355i
Adapter, Dell HBA355i Front, Dell HBA355e
Adapter, Dell HBA350i MX, and Dell HBA350i
Adapter
The Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i Adapter
management applications include the Human Interface Infrastructure Configuration Utility (HII), Dell OpenManage Storage
Management, command line interface, the Integrated Dell Remote Access Controller (iDRAC), and Lifecycle Controller (LC).
They enable you to manage and configure the system, create and manage a disk group, and provide online maintenance.
Topics:
•Human Interface Infrastructure Configuration Utility
•Dell OpenManage Storage Management
•The Integrated Dell Remote Access Controller and Lifecycle Controller
•The Command Line Interface
Human Interface Infrastructure Configuration Utility
The Human Interface Infrastructure (HII) configuration utility is a storage management application integrated into the System
BIOS <F2>. It is used to configure physical disks. This utility is independent of the operating system. For more information about
HII, see HII configuration utility.
Dell OpenManage Storage Management
Dell OpenManage Storage Management enables you to perform controller and enclosure functions for all supported RAID or
Non-RAID controllers and enclosures from a single graphical or command line interface. For more information, see the Dell
OpenManage Storage Management User's Guide at www.dell.com/openmanagemanuals.
The Integrated Dell Remote Access Controller and
Lifecycle Controller
The Integrated Dell Remote Access Controller (iDRAC) and Lifecycle Controller (LC) application enables you to effectively
monitor the network controllers installed on the system using iDRAC and LC without an operating system installed on the
system. For more information, see the Integrated Dell Remote Access Controller 9 User's Guide at www.dell.com/idracmanuals.
The Command Line Interface
The Command Line Interface (CLI) is a storage management application. This utility allows you to set up, configure, and manage
your Dell Technologies Host Bus Adapter by using the Command Line Interface (CLI).
NOTE: For more information, see Dell EMC PowerEdge RAID Controller CLI Reference Guide at www.dell.com/
storagecontrollermanuals.
2
14 Applications supported by Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and
Dell HBA350i Adapter

Multipath support on Dell HBA355e Adapter
When set up for multipath systems, the HBA355e Adapter controllers may access physical drives through multiple paths to
provide redundancy and load balance to the drives. However, the controller does not manage these paths; this function is
controlled by the multipath layer in the host operating system. As a result, in a multipath configuration, each separate path to
a drive is treated as an independent drive and a single drive may be presented in the operating system as multiple drives. To
avoid complications from having multiple paths to a drive, path management software is necessary to map these multiple paths
to the same single drive. This chapter covers multipath management options for different operating systems and management
interfaces.
Topics:
•Dell HBA multipathing using HII
•Dell HBA multipathing using Windows
•Dell HBA multipathing using iDRAC
•Dell HBA multipathing using Linux
•Dell HBA multipathing using VMware
Dell HBA multipathing using HII
The Dell HBA355e Adapter controller does not map multiple paths together in HII. Under Device Configuration, select the
HBA controller. Under Physical Disk Management > View Physical Disk Properties, select the physical disk to determine
whether it has multiple paths. For more information, see Device properties.
Dell HBA multipathing using Windows
About this task
To enable Multipath I/O (MPIO) for Windows Server 2016 and Windows Server 2019:
Steps
1. Open the Server Manager.
2. Under Manage, select Add Roles and Features.
3. Follow the steps in the Add Roles and Features Wizard until you reach the Features step. Then, select the Multipath
I/O feature for installation.
4. Complete the steps in the Add Roles and Features Wizard to complete the installation.
5. In the Server Manager, select Tools > MPIO.
6. Under the Discover Multipaths tab, select the Add support for SAS devices option and select OK.
Restart the system.
7. To check that MPIO is enabled and manage the HBA Drives, open Device Manager and select Disk Drives.
Drives that are accessible are now listed as a Multipath Disk Device.
8. Right-click a multipath disk and select Properties.
9. Click MPIO. You can set MPIO policies and check whether both the paths to the drive are active. If configured properly,
both the paths display Active/Optimised under the This device has the following paths section. If only one path is
listed, check the system storage assignment and hardware configuration.
3
Multipath support on Dell HBA355e Adapter 15

Dell HBA multipathing using iDRAC
iDRAC 9 maps paths together for the drives managed by the controller. In iDRAC, each physical drive is presented once on the
Storage Configuration page. To determine if your drive is in a multipath configuration, select Storage > Enclosures, expand
the enclosure that is in a redundant path setup, and select Advanced properties > Redundant path > Present.
Dell HBA multipathing using Linux
For information about configuring Dell HBA multipathing using Linux, see the Linux administration documentation. Use the
Multipath-l commands to display path information.
Dell HBA multipathing using VMware
ESXi by default provides the VMware Native Multipathing Plug-In (NMP), which automatically maps paths and manages drives
in a multipath configuration. For more information, refer to VMware documentation on NMP.
16 Multipath support on Dell HBA355e Adapter

Features of Dell HBA355i Adapter, Dell
HBA355i Front, Dell HBA355e Adapter, Dell
HBA350i MX, and Dell HBA350i Adapter
The Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i Adapter cards
support the following features. Dell HBA355e Adapter supports MD1400, MD1420, and ME484 enclosures, and external tape
drives (LTO 6/7/8). Dell HBA350i Adapter supports internal tape drives (LTO 6/7/8).
Topics:
•Hardware Root of Trust
•Non–RAID drives
•Event management support for Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and
Dell HBA350i Adapter
•LED activity
Hardware Root of Trust
Hardware Root of Trust (RoT) builds a chain of trust by authenticating all the firmware components before it runs, and permits
only authenticated firmware to run and flash. Hardware RoT establishes a chain of trust by running the initial firmware code
from immutable Internal Boot ROM (IBR) and this process authenticates and builds a chain of trust with succeeding software
using this root of trust.
Non–RAID drives
Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i Adapter support non–
RAID drives. The drives that are connected to the controller are individual disks that cannot be combined into a RAID volume.
Event management support for Dell HBA355i Adapter,
Dell HBA355i Front, Dell HBA355e Adapter, Dell
HBA350i MX, and Dell HBA350i Adapter
Event management for HBA controllers are through iDRAC and OMSS. See the iDRAC and OMSS documentation for more
information .
LED activity
The Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i Adapter controllers
are equipped with status LEDs.
Table 4. LED behavior for drive
LED state LED status
Off Indicates one of the following:
4
Features of Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i
Adapter
17

Table 4. LED behavior for drive (continued)
LED state LED status
●Power is off.
●All the links are disconnected.
●The cable is disconnected.
Green Drive is connected and functional.
Flashing green Active when you perform the locate operation.
Table 5. LED behavior for HBA355e Adapter
LED state LED status
Off None of the external devices are connected.
Green When enclosures are connected and all the x4 lanes are linked up.
Amber When a device is connected and not all the x4 lanes are linked up.
NOTE: Tape drives have only x1 lanes and the default LED color will be
Amber when they are connected. This is an expected behavior.
18 Features of Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA355e Adapter, Dell HBA350i MX, and Dell HBA350i
Adapter

Installation and removal of cards
Topics:
•Safety instructions
•Before working inside your system
•Remove the Dell HBA355i Adapter
•Install the Dell HBA355i Adapter
•Remove Dell HBA355i Front
•Install Dell HBA355i Front
•Remove the Dell HBA355e Adapter
•Install the Dell HBA355e Adapter
•Connect Dell HBA355e Adapter to the storage enclosure
•Remove Dell HBA350i MX
•Install Dell HBA350i MX
•Remove the Dell HBA350i Adapter
•Install the Dell HBA350i Adapter
Safety instructions
NOTE: To avoid injury, do not lift the system on your own. Get others to assist you.
WARNING: Opening or removing the system cover while the system is turned on may expose you to a risk of
electric shock.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.
CAUTION: To ensure proper operation and cooling, all system bays and fans must be always populated with a
component or a blank.
NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside
the system.
NOTE: While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same
firmware and configuration of the replaced one. For more information about the Part replacement configuration, see the
Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals
NOTE: While replacing faulty storage controller/FC/NIC card with the same type of card, after you power on the system;
the new card automatically updates to the same firmware and configuration of the faulty one. For more information about
the Part replacement configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals
Before working inside your system
Steps
1. Power off the system and all attached peripherals.
2. Disconnect the system from the electrical outlet, and disconnect the peripherals.
3. If applicable, remove the system from the rack.
5
Installation and removal of cards 19

For more information, see the Rail Installation Guide relevant to your rail solutions at www.dell.com/poweredgemanuals.
4. Remove the system cover.
Remove the Dell HBA355i Adapter
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.
●You have read and complied with the safety guidelines listed in Safety instructions.
●You have completed the procedures in Before working inside your system.
Steps
1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and
peripherals.
2. Remove the system cover.
3. Locate the HBA355i Adapter in the expansion riser on the system board.
CAUTION: To prevent damage to the card, hold the card by its edges only.
4. Unfasten and lift the riser from the system board. Remove the Dell HBA355i card from the system.
5. Disconnect the SAS cables from the card:
a. Press down and hold the metal tab on the SAS cable connector.
b. Pull the SAS cable out of the connector.
6. Replace the storage controller and reconnect the SAS cable before inserting them into the riser.
7. Reinstall the riser on the system board and fasten the riser.
8. Install the system cover.
9. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
Figure 6. Remove the Dell HBA355i Adapter
20 Installation and removal of cards