Dell PowerEdge UCS-71 User manual

Dell PowerEdge 6 Gbps SAS
HBA and Internal Tape
Adapter
User’s Guide

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
________________________________________
Information in this publication is subject to change without notice.
© 2012 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, PowerEdge™, and OpenManage™ are
trademarks of Dell Inc.; Microsoft®, Windows®and Windows Server®are either trademarks or
registered trademarks of Microsoft Corporation in the United States and/or other countries; SUSE®
is a registered trademark of Novell, Inc. in the United States and other countries; Red Hat®and Red
Hat Enterprise Linux®are registered trademarks of Red Hat Inc. in the United States and other
countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
UCS-71, UCS-70, and UCSM-70
2012 - 02 Rev. A00

Contents 3
Contents
1Overview. . . . . . . . . . . . . . . . . . . . . . . . . . 5
Hardware Architecture . . . . . . . . . . . . . . . . . . 6
Operating System Support . . . . . . . . . . . . . . . . . 7
Related Documentation . . . . . . . . . . . . . . . . . . 7
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . 8
2 PowerEdge 6 Gbps SAS HBA and
Internal Tape Adapter Features . . . . . . . . 9
LED Port Activity Feature for 6 Gbps
SAS HBA Only . . . . . . . . . . . . . . . . . . . . . . 11
3 Hardware Installation . . . . . . . . . . . . . . . 13
Installing the 6 Gbps SAS HBA and Internal Tape
Adapter Cards . . . . . . . . . . . . . . . . . . . . . . 13
4 Driver Installation . . . . . . . . . . . . . . . . . . 17
Installing the Windows Driver . . . . . . . . . . . . . 18
Creating the Driver Media . . . . . . . . . . . . . 18
Pre-Installation Requirements . . . . . . . . . . . 18
Installing the Driver During a Windows
Server 2003 Operating System . . . . . . . . . . . 19

4Contents
Installing the Driver During a Windows
Server 2008 or Windows Server 2008 R2 . . . . . . 20
Installing a Windows Server 2003, Windows
Server 2008 or Windows Server 2008 R2 Driver
for a New Controller . . . . . . . . . . . . . . . . 21
Updating the Windows Driver . . . . . . . . . . . 22
Installing Linux Driver . . . . . . . . . . . . . . . . . . 23
Installing the RPM Package With DKMS
Support . . . . . . . . . . . . . . . . . . . . . . . 23
Upgrading the Kernel . . . . . . . . . . . . . . . . 24
5 6 Gbps SAS HBA BIOS . . . . . . . . . . . . . . 25
POST Messages . . . . . . . . . . . . . . . . . . . . . 25
BIOS Fault Code Messages. . . . . . . . . . . . . 25
Configuration Utility . . . . . . . . . . . . . . . . . . . 26
Using Configuration Utility . . . . . . . . . . . . . 26
Functions of the Configuration Utility . . . . . . . . 26
Exit Screen . . . . . . . . . . . . . . . . . . . . . 27
6 Troubleshooting . . . . . . . . . . . . . . . . . . . 29
General Issues . . . . . . . . . . . . . . . . . . . . . . 29
Configuration Utility Error Messages . . . . . . . . . . 29
BIOS Error Messages . . . . . . . . . . . . . . . . . . 31
A Updating the Firmware . . . . . . . . . . . . . 35
Firmware Package Update Utility . . . . . . . . . . . . 35

Overview 5
1
Overview
The Dell PowerEdge 6 Gbps SAS HBA and Internal Tape Adapter cards are part
of the Dell Serial-Attached SCSI (SAS) controllers solutions.
The 6 Gbps SAS HBA and Internal Tape Adapter cards have the following
characteristics:
• T10 SAS 2.0 compliance with 6 Gbps throughput
• Support for Dell-supported external SAS tape devices and RAID Bunch of
Disks (RBOD) connectivity (6 Gbps SAS HBA)
• Support for Dell-supported internal SAS tape devices (Internal Tape
Adapter)
• Standard half-length, half-height PCI-e cards
• Supported with PCI-e x8 link width
• Supported on platforms with PCI-e x8 and x16 connectors
• Communicate with SAS devices using 2x4 mini-SAS connectors
• Support for LT03 060, LT04, and LT05 tape drives
• Support for full hardware Transport Layer Retry (TLR), to improve
maximum tape throughput
• PCI-e 2.0 compliant to key features.

6Overview
Hardware Architecture
Figure 1-1 displays the hardware architecture of the 6 Gbps SAS HBA. The
Internal Tape Adapter has a similar architecture except that the SAS
connectors are internal.
Figure 1-1. Hardware Architecture of the 6 Gbps SAS HBA and Internal Tape Adapter
12x4 external SAS connectors 2PCI-e connector

Overview 7
Operating System Support
The 6 Gbps SAS HBA and Internal Tape Adapter cards support the following
operating systems:
• Microsoft Windows Server 2003 family
• Microsoft Windows Server 2008 family, including Hyper-V Virtualization
• Microsoft Windows Server 2008 R2
• Red Hat Enterprise Linux version 5 update 7 and version 6 Service Pack 1
• SUSE Linux Enterprise Server version 10 Service Pack 4 (64-bit only), and
version 11 Service Pack 2 (64-bit only)
• VMware ESX 4.1 Update 1 and ESXi 5.0.
NOTE: For the latest list of supported operating systems and driver installation
instructions, see the system documentation on the Dell Support website at
support.dell.com/manuals. For specific operating system service pack
requirements, see the Drivers and Downloads section on the Dell Support website
at support.dell.com.
Related Documentation
• To read and download product specific documentation, go to
support.dell.com/manuals , and follow the instructions on the screen. You
can either type in your Service Tag, choose your product from the list of
models, log in to your account, or click on any of the individual
components.
• For storage controller specific documentation, go to
support.dell.com/manuals and click Storage Controllers .

8Overview
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical support, or
customer service issues:
1
Visit support.dell.com .
2 Select your support category.
3 If you are not a U.S. customer, select your country code at the bottom of
the page, or select
All to see more choices.
4 Select the appropriate service or support link based on your need.

PowerEdge 6 Gbps SAS HBA and Internal Tape Adapter Features 9
2
PowerEdge 6 Gbps SAS HBA and
Internal Tape Adapter Features
This section provides the specifications of the Dell PowerEdge 6 Gbps SAS
HBA and Internal Tape Adapter cards.
Table 2-1 compares the specifications of the 6 Gbps SAS HBA and the
Internal Tape Adapter cards.
Table 2-1. 6 Gbps SAS HBA and Internal Tape Adapter Specifications
Specification 6 Gbps SAS HBA Internal Tape Adapter
SAS technology Yes Yes
Support for x4 or x8 PCI-e
host interface
Yes Yes
Form factor Half-height, Half-length
PCI adapter
Half-height
Half-length
PCI adapter
I/O Controller (IOC) LSI
SAS 2008
LSI SAS 2008
Core speed: 533 MHz
LSI SAS 2008
Core speed: 533 MHz
Operating voltage
requirements
+ 1 2 V, + 3 . 3 V,
+3.3 Vaux
+12 V, +3.3 V, +3.3 Vaux
Communication to the
system
PCI-e lanes PCI-e lanes
Communication to end
devices
SAS links SAS links
SAS connectors 2x4 external 2x4 internal
Lead free Yes Yes

10 PowerEdge 6 Gbps SAS HBA and Internal Tape Adapter Features
Supported operating
systems
Microsoft Windows Server 2003 family
Microsoft Windows Server 2008 family, Windows Server
2008 R2
Red Hat Enterprise Linux version 5 update 7 and later
Red Hat Enterprise Linux version 6 SP 1 and later
SUSE Linux Enterprise Server version 10 SP 4 and later
(64-bit only)
SUSE Linux Enterprise Server version 11 and SP 2 (64-
bit only).
Dell-compliant
SAS and SATA
compatibility
Yes Yes
Dell-supported direct
connected end devices
Dell-supported external
tape devices, Dell
supported external
RBODs.
Dell-supported internal tape
devices.
Hardware-based RAID
support
No No
Table 2-1. 6 Gbps SAS HBA and Internal Tape Adapter Specifications
(continued)
Specification 6 Gbps SAS HBA Internal Tape Adapter

PowerEdge 6 Gbps SAS HBA and Internal Tape Adapter Features 11
LED Port Activity Feature for 6 Gbps SAS HBA
Only
The 6 Gbps SAS HBA controllers are equipped with port activity or
status LEDs. The LEDs enable you to quickly determine the status of
an external SAS port. Each x4 connector has its own set of LEDs.
Table 2-2 describes the color of the LEDs and corresponding SAS port state.
Table 2-2. x4 Connector LEDs Description
LED Color SAS Port State
Off It indicates one of the following:
• Power is off.
• Port has been reset.
• Either all links in the port are
disconnected or the cable is
disconnected.
Green All links in the port are connected and
functional.
Amber One or more links in the port is not
connected. This is only applicable
in a wide port configuration.

12 PowerEdge 6 Gbps SAS HBA and Internal Tape Adapter Features

Hardware Installation 13
3
Hardware Installation
This chapter describes how to install the Dell PowerEdge 6 Gbps SAS HBA
and Internal Tape Adapter cards.
The Dell PowerEdge 6 Gbps SAS HBA and Internal Tape Adapter cards are
either available with the system or as a kit.
When the Dell PowerEdge 6 Gbps SAS HBA and Internal Tape Adapter cards
are available:
• With the system, the drivers will be installed and ready to use.
• As a kit, you need to install the drivers. For more information see "Driver
Installation" on page 17.
Installing the 6 Gbps SAS HBA and Internal Tape
Adapter Cards
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions provided
with the product.
1 Unpack the 6 Gbps SAS HBA or Internal Tape Adapter and check for
damage.
NOTE: Contact Dell if the controller is damaged.
2 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
For more information on power supplies, see your system’s
Hardware
Owner’s Manual
or the User’s Guide .
3 Disconnect the system from the network and remove the cover of the
system.
For more information on opening the system, see your system’s
Hardware
Owner’s Manual
or the User’s Guide.
4 Select an appropriate PCI-e slot.

14 Hardware Installation
When adding a 6 Gbps SAS HBA or Internal Tape Adapter, remove the
blank filler bracket on the back of the system aligned with the PCI-e slot
you have selected.
NOTE: For more information about your system’s PCI-e slots, see your
system’s Hardware Owner’s Manual.
5 Align the controller with the PCI-e slot you have selected.
6 Insert the controller in the PCI-e slot. See Figure 3-1.
NOTE: Figure 3-1 displays the 6 Gbps SAS HBA, but the installation instructions
in this section are common for the 6 Gbps SAS HBA and Internal Tape Adapter.
Figure 3-1. Installing a 6 Gbps SAS HBA
1bracket screw 26 Gbps SAS HBA
3PCI-e slot
1
2
3

Hardware Installation 15
7 Tighten the bracket screw, if any, or use the system’s retention clips to
secure the controller to the system’s chassis.
8 For the Internal Tape Adapter card, connect the cables from the end
devices to the controller. See Figure 3-2.
NOTE: Although the Internal Tape Adapter has two internal connectors, only one
internal tape device is supported. Use the connector (on the card) labeled 'A'.
Figure 3-2. Connecting the Cable for the Internal Tape Adapter
9 For the 6 Gbps SAS HBA controller, connect the cable from the external
tape device or enclosure to the adapter. See Figure 3-3.
NOTE: The external cable can be connected to either of the two
external connectors.
1cable 2SAS x4 internal connector
3Internal Tape Adapter
3
2
1

16 Hardware Installation
Figure 3-3. Connecting the Cable for 6 Gbps SAS HBA
10 Replace the cover of the system.
For more information on closing the system, see your system’s
Hardware
Owner’s Manual
or the User’s Guide.
11 Reconnect the power cable(s) and network cables, and then turn
on the system.
NOTE: For more information on connecting your 6 Gbps SAS HBA to an RBOD
enclosure or external tape device see your system’s Hardware Owner’s Manual on
the Dell Support website at support.dell.com/manuals.
NOTE: The 6 Gbps SAS HBA and Internal Tape Adapter cards do not support
installing an operating system on a disk attached to the 6 Gbps SAS HBA or a tape
drive.
NOTE: Hard drives are not supported on the Internal Tape Adapter.
16 Gbps SAS HBA 2Cable from the external tape device or
enclosure
1
2

Driver Installation 17
4
Driver Installation
The Dell PowerEdge 6 Gbps SAS HBA and Internal Tape Adapter cards
require software drivers to operate with Microsoft Windows, Red Hat
Enterprise Linux, and SUSE Linux operating systems.
This section contains procedures for installing drivers for the following
operating systems:
• Microsoft Windows Server
2003 Server family
• Microsoft Windows Server 2008 Server family
• Windows Server 2008 R2
• Red Hat Linux version 5 Update 7
• SUSE Linux Enterprise Server version 10 Service Pack 4 (64-bit only), and
version 11 Service Pack 2 (64-bit only).
A driver can be installed in the following three ways:
• During operating system installation
• After adding a new 6 Gbps SAS HBA
or Internal Tape Adapter controller
on an existing operating system
• Updating existing drivers.
NOTE: To ensure you have the latest version of any driver mentioned in this
section, check the Dell Support website at support.dell.com. If a newer version
exists, you can download the driver to your system.

18 Driver Installation
Installing the Windows Driver
This section documents the procedures used to install the Windows driver.
Creating the Driver Media
To create the driver media:
1
Browse to the Download section for the system on the Dell Support
website at s
upport.dell.com .
2 Locate and download the latest 6 Gbps SAS HBA or Internal Tape
Adapter
card driver to the system.
3 Follow the instructions on the Dell Support website for extracting the
driver to the media.
Pre-Installation Requirements
Before you install the operating system:
• Read the Microsoft Getting Started document that is shipped with your
operating system.
• Ensure that your system has the latest BIOS and firmware. Ensure that the
latest driver is available for the installation. If required, download the latest
BIOS, firmware, and driver updates from the Dell Support website at
support.dell.com .
• Create a device driver media (diskette, USB drive, CD, or DVD).
Creating the Device Driver Media
To create the device driver media, follow one of the methods described in the
following sections:
Downloading Drivers From the Dell Systems Service and Diagnostic Tools Media
1 Insert the Dell Systems Service and Diagnostics Tools media into a system.
The
Welcome to Dell Service and Diagnostic Utilities screen is displayed.
2 Select your system model and operating system.
3 Click Continue .

Driver Installation 19
4 From the displayed list of drivers, select the driver that you require and
perform the following steps.
a Select the self-extracting zip file and click Run .
b Copy the driver to a diskette drive, CD, DVD, or USB drive.
c Repeat step 4 for all the drivers that you require.
5 During the operating system installation described in "Installing the Driver
During a Windows Server 2003 Operating System" on page 19 and
"Installing the Driver During a Windows Server 2008 or Windows Server
2008 R2" on page 20, use the media that you created with the
Load Driver
option to load mass storage drivers.
Downloading Drivers From the Dell Support Website
1 Go to support.dell.com .
2 Click Drivers and Downloads .
3 Enter the service tag of your system in the Choose by Service Tag field or
select your system’s model.
4 Select the appropriate System Type , Operating System , Driver Language ,
and Category from the respective drop-down lists.
5 It displays the drivers that are applicable to your selection. From the
available list, download the drivers that you require to a diskette drive,
USB drive, CD, or DVD.
6 During the operating system installation described in "Installing the Driver
During a Windows Server 2003 Operating System" on page 19 and, use the
media that you created with the
Load Driver option to load mass storage
drivers.
Installing the Driver During a Windows Server 2003 Operating System
1 Boot the system using the Windows Server 2003 media.
2 Press the <F6> key when the message Press F6 if you need to install a
third party SCSI or RAID driver
is displayed.
A screen asking for additional controllers in the system is displayed.
3 Press the <S> key.
The system prompts for the driver media to be inserted.

20 Driver Installation
NOTE: Use a formatted USB key to provide the driver. For additional details
check the Dell Support website at support.dell.com .
4 Insert the driver media in the media drive and press <Enter>.
A list of SAS controllers is displayed.
5 Select the appropriate driver for the installed controller and press
<Enter> to load the driver.
NOTE: If the version of the driver you provide does not match the version on
your system a message may be displayed. To use the driver on the media,
press <S>.
6 Press <Enter> to continue the installation process as usual.
Installing the Driver During a Windows Server 2008 or Windows Server
2008 R2
1 Boot the system using the Windows Server 2008 or the Windows Server
2008 R2 media.
2 Follow the on-screen instructions until the following message is displayed:
Where do you want to install 2008 ;
3 Select Load driver...
The system prompts for the media to be inserted. Insert the installation
media and browse to the proper location when prompted.
4 When prompted, select the appropriate card from the list, click Next and
continue installation as usual.