Dell PN556W User manual

Dell Active Pen
PN556W
User’s Guide
Regulatory Model: PN556W

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make
better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or
loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
© 2015-2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other
trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be
trademarks of their respective owners.
2018 - 11
Rev. A01

Contents
What’s in the box.......................................................... 5
Features........................................................................ 7
Setting up your Dell Active Pen.....................................9
Installing batteries.....................................................................................9
Installing the AAAA battery.................................................................9
Installing the coin-cell batteries...........................................................9
Removing the coin-cell battery holder...............................................12
Pairing with a Bluetooth device.........................................................13
Active Pen Control Panel............................................. 15
Installing Active Pen Control Panel..........................................................15
Using Active Pen Control Panel...............................................................16
Holding the Dell Active Pen..........................................18
Troubleshooting........................................................... 19
Specications.............................................................. 21
Getting help and contacting Dell................................. 22
Self-help resources.................................................................................22
Contacting Dell.......................................................................................22
Statutory information.................................................. 24
Warranty.................................................................................................24
3

Regulatory statement..................................................25
FCC notices (U.S. only) and other regulatory information.......................25
4

What’s in the box
Figure 1. Contents in the box
1Dell Active Pen 2 coin-cell batteries (2)
3 AAAA battery 4 manuals
NOTE: For warranty purpose, note down the PPID number on the box or
retain the box.
5

Figure 2. Noting down the PPID number
6

Features
Feature Functionality
1 Tip Move the tip over a touch screen to move the pointer.
Allows you to write, draw, select objects, and so on.
2 Bottom barrel-
button
Press and hold this button and move the tip over the area
you want to erase. To change the functionality of this
button, see Active Pen Control Panel.
3 Top barrel-button Press this button to open the context menu or perform a
right-click. To change the functionality of this button, see
Active Pen Control Panel.
4 Bluetooth pairing
light
Blinking white light indicates pairing mode is enabled. A solid
white light indicates the pairing is complete. For information
on pairing the pen with a Bluetooth device, see Pairing with
a Bluetooth device.
5 Top button • Press and hold for 3 seconds to enable pairing mode.
• Press and hold for 1 second to open OneNote.
NOTE: This feature works even when your device
screen is locked.
• Press twice in succession to capture a screenshot and
send it to OneNote.
• Press and hold for 1 second or press twice in succession
to wake up your computer or tablet from connected
standby state.
NOTE: This feature is only available on devices that
support connected standby feature.
• While in presentation mode, press and hold for 1 second
to go to the next slide and press twice in succession to
go to the previous slide.
NOTE: This feature is only available after installing the
Active Pen Control Panel. For instructions on installing
7

the Active Pen Control Panel, see InstallingActive Pen
Control Panel.
8

Setting up your Dell Active Pen
Installing batteries
Dell Active Pen uses one AAAA battery and two coin-cell batteries.
The AAAA battery provides power for the tip and the barrel buttons. The coin-cell
batteries provide power for Bluetooth functionality and top button quick-launch
features.
Installing the AAAA battery
CAUTION: Incorrectly installing the AAAA battery may damage the pen.
1 Remove the top cover from the pen.
2 Insert the AAAA battery into the pen with the positive side facing in.
3 Replace the top cover.
Installing the coin-cell batteries
CAUTION: Incorrectly installing the coin-cell batteries may damage the pen.
9

NOTE: Pairing information is lost when you remove the coin-cell batteries.
To pair the pen with your device, see Pairing with a Bluetooth device.
1 Remove the top cover from the pen.
1 pen 2 top cover
2 Remove the coin-cell battery holder.
NOTE: For more information, see Removing the coin-cell battery
holder.
1 top cover 2 coin-cell battery holder
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3 Insert the coin-cell batteries with the negative side facing in.
1 coin-cell batteries (2) 2 battery holder
4 Replace the coin-cell battery holder.
5 Replace the top cover.
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Removing the coin-cell battery holder
Using your ngertips, unscrew the coin-
cell battery holder from the top cover.
12

If you face diculties in
removing the coin-cell
battery holder using
ngertips, use a coin or
a at-head precision
screwdriver.
Pairing with a Bluetooth device
NOTE: You can use Dell Active Pen only with selected Dell computers and
tablets. For a list of supported devices, see www.dell.com.
13

NOTE: If the pen is already listed under Bluetooth devices, remove the pen
from the list before pairing with your device.
1 Press and hold the top button for 3 seconds to enable pairing mode.
The Bluetooth-pairing light starts blinking to conrm the pairing mode is enabled.
2 In Windows Search, type Bluetooth.
3 From the list that appears, tap or click Bluetooth Settings.
4 Ensure that the Bluetooth is enabled.
5 From the list of devices, tap or click Dell PN556W Pen→ Pair.
NOTE: If Dell PN556W Pen is not listed, ensure pairing mode is
enabled on the pen.
6 Conrm the pairing process on both pen and device.
The Bluetooth-pairing light turns solid white for few seconds to conrm the
pairing and then the light turns o. After the pen and a device are paired, they
connect automatically when Bluetooth is enabled and they are within the
Bluetooth range.
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Active Pen Control Panel
You can customize the buttons on your pen, change pressure sensitivity, and so on,
using Active Pen Control Panel.
Installing Active Pen Control Panel
To install Active Pen Control Panel:
1 Turn on the computer or tablet.
2 Go to www.dell.com/support.
3 In the Search eld, enter Dell Active Pen PN556W or the Service Tag of
your computer or tablet, and then click the Search icon.
4 From the Resources section, tap or click Downloads & Drivers.
5 From the search result, tap or click Drivers & Downloads.
6 Tap or click Active Pen Control Panel.
7 Tap or click Download.
8 Save the le.
9 After the download is complete, open the le and follow the instructions on the
screen to install the Active Pen Control Panel.
15

Using Active Pen Control Panel
Top Pen Button Select Enable Presentation Mode to use the button to
navigate through a PowerPoint presentation.
Top Barrel-Button Allows you to select one of the following functions when
you click the button:
•Context Menu (right-click)
•Erase (press and hold to erase)
•Page up
•Page down
•Copy
•Paste
•Undo
•Redo
NOTE: Select Enable barrel buttons while hovering to
enable the selected Top Barrel-Button function while
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hovering the tip over the screen without the tip
touching the screen.
Bottom Barrel-Button Allows you to select one of the following functions when
you click the button:
•Erase (press and hold to erase)
•Context Menu (right-click)
•Page up
•Page down
•Copy
•Paste
•Undo
•Redo
NOTE: Select Enable barrel buttons while hovering to
enable the selected Bottom Barrel-Button function while
hovering the tip over the screen without the tip
touching the screen.
Pen Tip Options Move the slider to change your pen sensitivity. Select
Hard press to double-click to enable double-click when
you press and hold the pen tip.
NOTE: Click Go to Microsoft Pen Control Panel for more conguration
options.
17

Holding the Dell Active Pen
Hold the Dell Active Pen as you hold a pencil or pen. Adjust the grip so that you can
use the barrel button easily. Ensure not to accidentally press the barrel buttons while
drawing or positioning the Dell Active Pen.
18

Troubleshooting
NOTE: You can use Dell Active Pen only with selected Dell computers and
tablets. For a list of supported devices, see www.dell.com.
Problems Possible causes Possible solutions
Pen does not work. • Batteries are installed
incorrectly.
• Ensure the batteries
are correctly installed.
For more information,
see Installing batteries.
• Batteries are out of
charge.
• Replace the batteries.
For more information,
see Installing batteries.
Pen does not write and
the barrel buttons do not
work.
AAAA battery is either
incorrectly installed or out
of charge.
Replace the AAAA battery.
For more information, see
Installing the AAAA
battery.
Default functions for the
barrel buttons do not
work.
Functions not supported
by application.
Test the barrel buttons in
OneNote or another
application that supports
these features.
Pressing the top button
for 0.5 second does not
open OneNote.
• OneNote is not
installed.
• Ensure OneNote is
installed on your
device.
• Pen is not paired with
your device.
• Ensure the pen is
paired with your
device. For more
information, see
Pairing with a
Bluetooth device.
• Coin-cell batteries may
be out of charge.
• Change the coin-cell
batteries. For more
information, see
Installing coin-cell
batteries.
19

Problems Possible causes Possible solutions
• Coin-cell batteries
were replaced and the
pen was not paired
again with your device.
• Remove the pen from
the list of Bluetooth
devices and re-pair it
with your device. For
more information, see
Pairing with a
Bluetooth device.
Pressing the top button in
succession does not
capture screenshot.
Windows update
KB2968599 is not installed
on your device.
Install the Windows
update KB2968599 from
the Microsoft website.
Unable to pair the pen
with your device. • Unsupported device. • Dell Active Pen works
only with Dell devices.
• Bluetooth driver on
your device is
outdated.
• Install the latest
Bluetooth driver for
your device.
Pen shows as Not
Connected under
Bluetooth devices list.
Pen is not paired correctly
with your device. • Install the latest
Bluetooth driver for
your device.
• Remove the pen from
your Bluetooth list and
pair it again. For more
information on pairing
the pen with your
device, see Pairing
with a Bluetooth
device.
Bluetooth-pairing light
does not turn on.
Coin-cell batteries may be
out of charge.
Change the coin-cell
batteries. For more
information, see Installing
coin-cell batteries.
Pressing and holding the
top button for 0.5 second
or pressing the button
twice in succession does
not wake up the computer
or tablet from connected
standby.
Your computer or tablet
may not support the
connected standby
feature.
Ensure to use this feature
on computers and tablets
that support the
connected standby
feature. Search PN556W
on Dell website for a list of
supported devices.
20