Dell POWEREDGE RAID H700 User manual

Dell PowerEdge RAID
Controller (PERC) H700
and H800
User’s Guide
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Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this publication is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, PowerEdge™, PowerVault™, CacheCade™,
and OpenManage™ are trademarks of Dell Inc. Intel
®
is a registered trademark of Intel Corporation
in the U.S. and other countries. Microsoft®, Windows®, Windows Server®, MS-DOS®, and Windows
Vista®are either trademarks or registered trademarks of Microsoft Corporation in the United States
and/or other countries. Red Hat Enterprise Linux®, and Enterprise Linux®are registered trademarks
of Red Hat, Inc. in the United States and/or other countries. Novell®and SUSE ™ are registered
trademarks of Novell Inc. in the United States and other countries. VMware®is a registered trademark
of VMWare, Inc. in the United States or other countries.
Other trademarks and trade names may be used in this publication to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Model UCP-70, UCPM-70, and UCP-71
March 2011 Rev. A02
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Contents 3
Contents
1 Safety Instructions . . . . . . . . . . . . . . . . . 11
General Safety Instructions . . . . . . . . . . . . . . . 11
When Working Inside Your System . . . . . . . . . . . 12
Protecting Against Electrostatic Discharge . . . . . . 12
Battery Disposal . . . . . . . . . . . . . . . . . . . . . 13
2Overview. . . . . . . . . . . . . . . . . . . . . . . . . 15
PERC H700 and H800 Card Descriptions. . . . . . . . . 15
PCI Architecture . . . . . . . . . . . . . . . . . . 16
Operating System Support . . . . . . . . . . . . . . . . 16
RAID Description . . . . . . . . . . . . . . . . . . . . 17
Summary of RAID Levels . . . . . . . . . . . . . . 17
RAID Terminology. . . . . . . . . . . . . . . . . . 18
3 Storage Controller Features . . . . . . . . . . 21
Physical Disk Power Management . . . . . . . . . 24
Using the SMART Feature . . . . . . . . . . . . . . . . 24
Initializing Virtual Disks . . . . . . . . . . . . . . . . . 25
Background Initialization of Virtual Disks . . . . . 25
Full Initialization of Virtual Disks . . . . . . . . . . 25
Fast Initialization of Virtual Disks . . . . . . . . . . 26
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4Contents
Consistency Checks . . . . . . . . . . . . . . . . . . . 26
Disk Roaming. . . . . . . . . . . . . . . . . . . . . . . 26
Disk Migration . . . . . . . . . . . . . . . . . . . . . . 27
Compatibility With Virtual Disks Created
on PERC 6 and H200 Cards . . . . . . . . . . . . . 28
Migrating Virtual Disks From PERC 6 or
H200 to PERC H700 and H800 . . . . . . . . . . . . 28
Virtual Disk Write Cache Policies . . . . . . . . . . . . 29
Write-Back and Write-Through. . . . . . . . . . . 29
Conditions Under Which
Write-Back is Employed . . . . . . . . . . . . . . 29
Conditions Under Which
Write-Through is Employed. . . . . . . . . . . . . 30
Conditions Under Which Forced Write-Back
With No Battery is Employed . . . . . . . . . . . . 30
Virtual Disk Read Cache Policies . . . . . . . . . . . . 30
Reconfiguring Virtual Disks . . . . . . . . . . . . . . . 31
Fault Tolerance Features. . . . . . . . . . . . . . . . . 33
Using Persistent Hot Spare Slots . . . . . . . . . . 34
Physical Disk Hot Swapping . . . . . . . . . . . . 34
Failed Physical Disk Detection . . . . . . . . . . . 34
Redundant Path With Load
Balancing Support . . . . . . . . . . . . . . . . . 35
Using Replace Member and
Revertible Hot Spares. . . . . . . . . . . . . . . . 35
Controller Cache Preservation . . . . . . . . . . . 36
Cache Preservation With Battery. . . . . . . . . . 37
Cache Preservation With
Non-Volatile Cache (NVC) . . . . . . . . . . . . . 37
Cache Data Recovery. . . . . . . . . . . . . . . . 37
Battery Learn Cycle . . . . . . . . . . . . . . . . . 38
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Contents 5
Patrol Read. . . . . . . . . . . . . . . . . . . . . . . . 38
4 Installing and Configuring Hardware. . . . . 41
Installing the PERC H700 and H800 Adapters . . . . . . 41
Removing the PERC H700 and H800 Adapters . . . . . . 46
Removing and Installing the PERC H700 Modular
Card in Dell Blade Systems . . . . . . . . . . . . . . . 49
Removing the DIMM From a PERC H700. . . . . . . . . 51
Installing the DIMM on a PERC H700 . . . . . . . . . . 53
Replacing the BBU on a PERC H700 . . . . . . . . . . . 56
Removing the TBBU or TNVC From a
PERC H800 Adapter . . . . . . . . . . . . . . . . . . . 58
Replacing the Battery and Battery Cable Onto
the DIMM of a PERC H800 Adapter . . . . . . . . . . . 60
Installing the TBBU or TNVC on a
PERC H800 Adapter . . . . . . . . . . . . . . . . . . . 61
Transferring a TBBU or TNVC Between
PERC H800 Cards. . . . . . . . . . . . . . . . . . . . . 63
Setting up Redundant Path Support on the
PERC H800 Adapter . . . . . . . . . . . . . . . . . . . 64
Reverting From Redundant Path Support to Single
Path Support on the PERC H800 Adapter . . . . . . . . 67
5 Driver Installation . . . . . . . . . . . . . . . . . . 69
Installing Windows Drivers . . . . . . . . . . . . . . . 69
Creating the Driver Media . . . . . . . . . . . . . 69
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6Contents
Pre-Installation Requirements . . . . . . . . . . . 70
Installing Driver During a Windows Server 2003
Operating System Installation. . . . . . . . . . . . 71
Installing Driver During a Windows Server 2008,
Windows Server 2008 R2 Installation. . . . . . . . 72
Installing Windows Server 2008,
Windows Server 2008 R2, Windows
Server 2003 for a New RAID Controller. . . . . . . 72
Updating Existing Windows Server 2008,
Windows Server 2008 R2,
Windows Server 2003. . . . . . . . . . . . . . . . 73
Installing Linux Driver . . . . . . . . . . . . . . . . . . 74
Installing Red Hat Enterprise Linux
Operating System Using the DUD. . . . . . . . . . 76
Installing SUSE Linux Enterprise Server
Using the Driver Update Diskette. . . . . . . . . . 77
Installing the RPM Package
With DKMS Support . . . . . . . . . . . . . . . . 78
Installing Solaris Driver . . . . . . . . . . . . . . . . . 79
Installing Solaris 10 on a PowerEdge System
Booting From a PERC H700 or H800 Card . . . . . . 80
Adding or Updating the Driver
to an Existing System . . . . . . . . . . . . . . . . 80
6 Configuring and Managing RAID . . . . . . 81
Dell OpenManage Storage Management . . . . . . . . 81
BIOS Configuration Utility . . . . . . . . . . . . . . . . 82
Entering the BIOS Configuration Utility . . . . . . . 82
Exiting the Configuration Utility . . . . . . . . . . . 83
Menu Navigation Controls . . . . . . . . . . . . . 83
Setting Up Virtual Disks . . . . . . . . . . . . . . . 85
Virtual Disk Management . . . . . . . . . . . . . . . . 88
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Contents 7
Creating Virtual Disks. . . . . . . . . . . . . . . . 88
Initializing Virtual Disks . . . . . . . . . . . . . . . 91
Checking Data Consistency . . . . . . . . . . . . 91
Importing or Clearing Foreign Configurations
Using the VD Mgmt Menu . . . . . . . . . . . . . 92
Importing or Clearing Foreign Configurations
Using the Foreign Configuration View Screen . . . . 93
Managing Preserved Cache . . . . . . . . . . . . 96
Managing Dedicated Hot Spares. . . . . . . . . . 97
Deleting Virtual Disks . . . . . . . . . . . . . . . . 98
Deleting Disk Groups . . . . . . . . . . . . . . . . 98
Clearing the Configuration . . . . . . . . . . . . . 99
BIOS Configuration Utility Menu Options. . . . . . 99
Physical Disk Management . . . . . . . . . . . . . . . 108
Setting LED Blinking . . . . . . . . . . . . . . . . 108
Creating Global Hot Spares. . . . . . . . . . . . . 109
Removing Global or Dedicated Hot Spares . . . . 109
Replacing an Online Physical Disk . . . . . . . . . 110
Stopping Background Initialization. . . . . . . . . 111
Performing a Manual Rebuild of an
Individual Physical Disk. . . . . . . . . . . . . . . 111
Controller Management . . . . . . . . . . . . . . . . . 112
Enabling Boot Support . . . . . . . . . . . . . . . 112
Enabling BIOS Stop on Error . . . . . . . . . . . . 113
Enabling Auto Import . . . . . . . . . . . . . . . . 113
Restoring Factory Default Settings . . . . . . . . . 114
7 CacheCade . . . . . . . . . . . . . . . . . . . . . . 115
CacheCade Virtual Disk Characteristics . . . . . . . . 115
Configuring and Managing
CacheCade Virtual Disks . . . . . . . . . . . . . . . . 116
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8Contents
CacheCade Virtual Disk Management . . . . . . 116
Create CacheCade Virtual Disk . . . . . . . . . . 116
Delete CacheCade Virtual Disk . . . . . . . . . . 118
Reconfiguring CacheCade Virtual Disks . . . . . 118
8 Security Key and RAID Management. . . . 121
Security Key Implementation . . . . . . . . . . . . . 121
Configuring and Managing
Secured Virtual Disks . . . . . . . . . . . . . . . . . 121
BIOS Configuration Utility
Security Menu Options . . . . . . . . . . . . . . 121
Security Key Management . . . . . . . . . . . . 122
Creating Secured Virtual Disks . . . . . . . . . . 125
Securing Pre-Existing Virtual Disks. . . . . . . . 126
Importing or Clearing Secured Foreign
Configurations and Secure Disk Migration . . . . 126
Instant Secure Erase . . . . . . . . . . . . . . . 128
Troubleshooting Security Key Errors . . . . . . . . . 128
Secured Foreign Import Errors . . . . . . . . . . 128
Failure to Select or Configure Non
Self-Encrypting Disks (non-SED) . . . . . . . . . 129
Failure to Delete Security Key . . . . . . . . . . 129
Failure to Instant Secure Erase
Task on Physical Disks . . . . . . . . . . . . . . 129
9 Troubleshooting . . . . . . . . . . . . . . . . . . . 131
Post Error Messages . . . . . . . . . . . . . . . . . . 131
Degraded State of Virtual Disks . . . . . . . . . . . . 141
Memory Errors . . . . . . . . . . . . . . . . . . . . . 141
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Contents 9
Preserved Cache State . . . . . . . . . . . . . . . . . 142
General Issues . . . . . . . . . . . . . . . . . . . . . . 142
Physical Disk Related Issues . . . . . . . . . . . . . . 143
Physical Disk Failures and Rebuild Issues . . . . . . . 144
SMART Errors . . . . . . . . . . . . . . . . . . . . . . 146
Replace Member Errors . . . . . . . . . . . . . . . . . 147
Linux Operating System Errors . . . . . . . . . . . . . 148
Disk Carrier LED Indicators . . . . . . . . . . . . . . . 151
A Regulatory Notices . . . . . . . . . . . . . . . . 153
B Corporate Contact Details
(Taiwan Only) . . . . . . . . . . . . . . . . . . . . 155
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
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10 Contents
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