Dell SC8000 Quick reference guide

Dell Compellent Storage Center™
SC8000 Controller
Deployment Guide

Storage Center SC8000 Controller Deployment Guide
DocumentNumber:680‐087‐001
Notes, Cautions, and Warnings
Copyright Notice and Trademarks
©2014DellInc.
Trademarksusedinthistext:Dell™,theDelllogo,andCompellent™aretrademarksofDellInc.
Contacting Dell Technical Support Services
Fortechnicalsupport,gotosupport.dell.com/compellent/.
Revision Date Description
AJuly2013 Initialrelease
BAugust2013 ChangedSSN#setuptoreflectpreviousmethod,addedrecommendedEthernet
speed,updatednumberofback‐endchainssupported,removedreferencesto
direct‐connectFCfront‐endconnection.
C December2013 Changednumberofsupportedchains.
DMay2014 RevisesoftwarestartupprocedureforSecureDataandSEDsimplementedin
version6.5software.
Note: Indicatesimportantinformationthathelpsyoucompleteaprocedure.
Caution: Indicateseitherpotentialdamagetohardwareorlossofdataandtellsyouhowtoavoid
theproblem.
Warning: Indicatesthatfailuretofollowdirectionscouldresultinpropertydamage,personal
injury,ordeath.

Dell Compellent iii
Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Storage Center Hardware Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Storage Center Architecture Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Communication Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Front End . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Back End . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
System Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
SC8000 Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
SC8000 Front-Panel Features and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
SC8000 Back-Panel Features and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
SC280 SAS Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
SC280 Enclosure Front Panel Features and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
SC280 Drawer Front-Panel Features and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
SC280 Back-Panel Features and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
SC280 EMM Features and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
SC280 Power Supply Unit Features and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Fan Module Features and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
SC280 Enterprise Plus Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
SC280 Drive Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
SC200/220 SAS Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
SC200/220 Front-Panel Features and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
SC200/220 Back-Panel Features and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
SC200/220 EMM Features and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
SC200/220 Enterprise Plus Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
SC200/220 Drive Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

iv Storage Center SC8000 Controller Deployment Guide
Contents
EN-SASx6x12/24 Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
EN-SASx6x12/24 Front-Panel Features and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
EN-SASx6x12/24 Back-Panel Features and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
EN-SASx6x12/24 SBB Module Features and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
EN-SASx6x12/24 Standard SAS Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
EN-SASx6x12/24 Drive Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
2 Install the Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Prepare for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Unpack and Inventory the Storage Center Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Prepare the Installation Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Gather Required Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Electrical Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
General Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Electrostatic Discharge Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Install IO Cards the Controller(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Open the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Install IO Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Close the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Label the Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Mount the Hardware in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
2U and 3U Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
5U Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Install Drives in SC280 Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Installing Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Install Drives in EN-SASx6x12/24 Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Installing 3.5" Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Installing 2.5" Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Install Enterprise Plus Drives in SC200/220 Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
3 Connect the Back End . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
SAS Enclosure Cabling Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
SAS Redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
SC8000 SAS Port Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Dell Compellent v
Contents
Connect IPC for Dual-Controller Storage Centers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Connect the Controllers with Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Connect the Controllers with SAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Connect SC200/SC220 Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Single Controller, Single Enclosure, Low Profile SAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Single Controller, Single Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Single Controller, Four Enclosures, Single Chain, Low Profile SAS . . . . . . . . . . . . . . . . . . 63
Single Controller, Four Enclosures, Single Chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Single Controller, Four Enclosures, Two IO Cards, Two Chains, Low Profile SAS . . . . . . 65
Single Controller, Four Enclosures, Two IO Cards, Two Chains . . . . . . . . . . . . . . . . . . . . . . 66
Dual Controllers, One Enclosure, Single Chain, Low Profile SAS . . . . . . . . . . . . . . . . . . . . 67
Dual Controllers, One Enclosure, Single Chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Dual Controllers, Two Enclosures, Single Chain, Low Profile SAS . . . . . . . . . . . . . . . . . . . 69
Dual Controllers, Two Enclosures, Single Chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Dual Controllers, Four Enclosures, Two Chains, Low Profile SAS . . . . . . . . . . . . . . . . . . . . 71
Dual Controllers, Four Enclosures, Two Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Dual Controllers, Eight Enclosures, Two Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Connect SC280 Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Single Controller, Single SC280 Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Single Controller, Two SC280 Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Dual Controller, Single SC280 Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Dual Controller, Two SC280 Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Dual Controllers, Two SC280 and Two SC200/SC220 Enclosures, Two Chains . . . . . . . . . 81
Connect EN-SASx6x12/24 Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Single Controller, Single Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Single Controller, Four Enclosures, Single Chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Single Controller, Four Enclosures, Two IO Cards, Two Chains . . . . . . . . . . . . . . . . . . . . . . 87
Dual Controllers, Two Enclosures, Single Chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Dual Controllers, Four Enclosures, Single Chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Label the Back-End Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
4 Connect the Front End . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Types of Redundancy for Front-End Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Multipath IO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
MPIO Behavior for Dual-Controller Storage Centers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
MPIO Configuration Instructions for Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

vi Storage Center SC8000 Controller Deployment Guide
Contents
Front-End Connectivity Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Virtual Port Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Legacy Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Failover Behavior for Legacy Mode and Virtual Port Mode . . . . . . . . . . . . . . . . . . . . . . . . . 101
Fibre Channel Zoning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
WWN Zoning Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Port Zoning Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Connect the Front End for a Single-Controller Storage Center . . . . . . . . . . . . . . . . . . . . . . . . . 103
Connect Servers to a Single Controller with No Redundancy . . . . . . . . . . . . . . . . . . . . . . . 103
Connect Servers to a Single Controller with Redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Connect the Front End for a Dual-Controller Storage Center . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Connect Fibre Channel Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Connect iSCSI Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Label the Front-End Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
5 Set up the Storage Center Software . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Hardware Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Required Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Required Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Required Software Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Connect the Ethernet Management and iDRAC Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Connect Single-Controller Management Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Connect Dual-Controller Management Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Label the Management Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Turn on the Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Configure the Controller(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Reset Hardware and System Serial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Set Controller IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Manage the iDRAC IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Verify Software Support for Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Start the Storage Center Startup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Complete the Startup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Load the License File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Create a Disk Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

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Contents
Add a Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Set the Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Set the System IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Configure a Key Management Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Configure SMTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Select Update Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Set Admin Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Configure IO Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Configure Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Generate SSL Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Label SC200 and SC220 Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163
6 Perform Post-Setup Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Verify Connectivity and Failover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Create Test Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Test Connectivity and Failover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Clean up Test Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Change Administrative Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
Configure a Phone Home Proxy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Phone Home . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Check for Storage Center Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Next Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
A Adding or Removing an Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Adding SC280 Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Adding an SC280 Enclosure in a New Chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Adding to an Existing SC280 Enclosure Chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Adding SC200/220 Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Creating a New Chain of SC200/220 Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Adding to an Existing SAS Enclosure Chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Adding a Second SAS Enclosure, Second Chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Removing Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Release Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Remove an SC280 Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193
Remove an SC200/SC220 Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

viii Storage Center SC8000 Controller Deployment Guide
Contents
B Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Troubleshooting the Serial Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Troubleshooting Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Troubleshooting Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Troubleshooting Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Dell Compellent ix
Preface
TheprefaceintroducesyoutotheStorageCenterdocumentation.Itprovidesthepurposeandaudienceof
thisdocumentaswellasalistofrelatedpublications.
Purpose
TheStorageCenterSC8000ControllerDeploymentGuideprovidescablinginstructionsforStorageCenter
controllers,switches,andenclosuresandprovidesinstructionsforconfiguringanewDellCompellent
StorageCenterusingtheSystemManagerStartupwizard.
Audience
TargetaudiencesforthisdocumentareDellinstallersandDellbusinesspartners.Theintendedreaderhas
aworkingknowledgeofstorageconcepts.
Related Publications
ThefollowingdocumentscomprisethecoreStorageCenterdocumentationset:
StorageCenterReleaseNotes
Containsinformationaboutfeaturesandopenandresolvedissuesforaparticularproductversion.
StorageCenterSystemManagerAdministrator’sGuide
DescribestheStorageCenterSystemManagersoftwarethatmanagesanindividualStorageCenter.
StorageCenterSoftwareUpdateGuide
DescribeshowtoupgradeStorageCentersoftwarefromanearlierversiontothecurrentversion.
StorageCenterMaintenanceCDInstructions
DescribeshowtoinstallStorageCentersoftwareonStorageCentercontrollers.InstallingStorageCenter
softwareusingtheStorageCenterMaintenanceCDisintendedforuseonlybysitesthatcannotupdate
StorageCenterusingthestandardupdateoptionsavailablethroughtheStorageCenterSystem
Manager.
StorageCenterCommandUtilityReferenceGuide
ProvidesinstructionsforusingtheStorageCenterCommandUtility.TheCommandUtilityprovidesa
command‐lineinterface(CLI)toenablemanagementofStorageCenterfunctionalityonWindows,
Linux,Solaris,andAIXplatforms.
StorageCenterCommandSetforWindowsPowerShell
ProvidesinstructionsforgettingstartedwithWindowsPowerShellcmdletsandscriptingobjectsthat
interactwiththeStorageCenterviathePowerShellinteractiveshell,scripts,andPowerShellhosting
applications.Helpforindividualcmdletsisavailableonline.

x Storage Center SC8000 Controller Deployment Guide
DellTechCenter
Providestechnicalwhitepapers,bestpracticeguides,andfrequentlyaskedquestionsaboutDell
Storageproducts.Goto:http://en.community.dell.com/techcenter/storage/andselectDellCompellent
intheTableofContents.

Dell Compellent 1
1 Introduction
TheStorageCenterSC8000ControllerDeploymentGuidedescribeshowtoinstalland
configureDell CompellentStorageCenter.TheinformationprovidedinthisDeployment
GuideisintendedtobeusedbyDellinstallersandDellbusinesspartners.
Contents
StorageCenterHardwareComponents .......................................... 2
StorageCenterArchitectureOptions ............................................ 3
CommunicationLinks ........................................................ 4
SC8000Controller ............................................................ 6
SC280SASEnclosures ....................................................... 12
SC200/220SASEnclosures .................................................... 20
EN‐SASx6x12/24Enclosures .................................................. 26

Chapter 1 Introduction
2 Storage Center SC8000 Controller Deployment Guide
Storage Center Hardware Components
ADellCompellentStorageCenterconsistsofoneortwocontrollers,switches,andoneor
moreenclosures.
Controllers
AStorageCentercontrollerprovidesthecentralprocessingcapabilityfortheStorage
CenterOperatingSystem(OS),applicationsoftware(StorageCenterSystemManager),and
managingRAIDstorage.AStorageCentercanbeconfiguredwithasinglecontroller
(single‐controllerStorageCenter)orapairofcontrollers(dual‐controllerStorageCenter).
Inadual‐controllerStorageCenterconfiguration,thepairofcontrollersmustbethesame
controllermodel.
IOcardsinthecontrollerprovidecommunicationwithdriveenclosuresandserversthat
usethestorage.ControllersprovidetwotypesofIOports:
Front‐endports:Hosts,servers,orNetworkAttachedStorage(NAS)appliancesaccess
storagebyconnectingtocontrollerFibreChannelIOcards,FCoEIOcards,oriSCSIIO
cardsthroughoneormoreFibreChannelorEthernetnetworkswitches.Portsforthese
connectionsarelocatedonthebackofthecontroller,butaredesignatedasfront‐end
ports.
Back‐endports:Enclosures,whichholdthephysicaldrivesthatprovideback‐end
storage,connectdirectlytothecontroller.FibreChannelandSAStransportsare
supportedthroughportsdesignatedasback‐endports.Back‐endportsareintheirown
privatenetworkbetweenthecontrollersandthedriveenclosures.
Switches
DellCompellentoffersFibreChannel(FC)andiSCSIswitchesandIOcardsaspartofthe
totalStorageCenterproductpackage.Switchesproviderobustconnectivitytoservers,
allowingfortheuseofmultiplecontrollersandredundanttransportpaths.Cabling
betweenthecontrollerIOcardsandswitches(andservers)isreferredtoasfront‐end
connectivity.
Enclosures
Enclosureshouseandcontroldrivesthatprovidestorage.Enclosuresareconnected
directlytocontrollerIOcards.Theseconnectionsarereferredtoasback‐endconnectivity.
NewStorageCenterdeploymentsuse6GBSerialAttachedSCSI(SAS)diskenclosures.
FibreChannelSwitchedBunchofDisks(SBOD)andSerialAdvancedTechnology
Attachment(SATA)enclosuresaresupportedforexistingStorageCentersandfor
controllermigrationsonly(forexample,upgradinganexistingStorageCenterby
migratingfromaCT‐SC040controllertoanSC8000controller).

Storage Center Architecture Options
Dell Compellent 3
Storage Center Architecture Options
TheDellCompellentStorageCentercanbedeployedinavarietyofconfigurations:
SingleController,SingleEnclosure
SingleController,MultipleEnclosures
DualController,SingleEnclosure
DualController,MultipleEnclosures
Figure 1. Storage Center Architectures
Additionally,StorageCentersitescanbeco‐locatedorremotelyconnectedandcontinueto
shareandreplicatedatabetweensites.Replicationisusedtoduplicatevolumedatato
supportaDisasterRecoveryPlanortoproviderapidlocalaccesstoaremotedatavolume.
Typically,dataisreplicatedremotelytosafeguardagainstlocalorevenregionaldata
threatsaspartofanoverallDisasterRecoveryPlan.

Chapter 1 Introduction
4 Storage Center SC8000 Controller Deployment Guide
Communication Links
AStorageCentercontrollerusesmultipletypesofcommunicationlinksforbothdata
transferandadministrativefunctions.Communicationlinksareclassifiedintothreetypes:
frontend,backend,andsystemadministration.
Figure 2. SC8000 Controller Communication Links
Item Description Speed Type
1ServerwithFibreChannelHostBus
Adapters(HBAs)
8Gbor16Gb FrontEnd
2FibreChannelSwitches 8Gbor16Gb FrontEnd
3ServerwithFibreChanneloverEthernet
(FCoE)HBAsoriSCSIHBAs
10Gb
1Gbor10Gb
FrontEnd
4EthernetSwitches 1Gbor10Gb FrontEnd
5 SC8000Controller IOcard‐dependent N/A
6SASEnclosure
Note: FCenclosuresaresupportedfor
SC8000controllermigrationsonly.
6Gbperchannel BackEnd
7Ethernet 10Mb,100Mb,or1Gb
capability(seeNote,
page 5)
System
Administration
8 Serial 115,200Kbps System
Administration
1
2
3
4
5
6 7
8

Communication Links
Dell Compellent 5
Front End
Front‐Endconnectivityprovidesconnectionsfromserverstocontrollersusingeither
Ethernet(iSCSI)orFibreChannelswitches.Front‐Endconnectivityalsosupportsall
replicationtraffic.
iSCSIconnectionsprovidereadsandwritesfromaservertoacontrollerthroughan
Ethernetswitch.
FibreChanneloverEthernet(FCoE)usestheFCoEprotocolfordataonthefrontendfor
losslesstransmissionofdata.
FibreChannel(FC)connectionsonthefrontendareusedtoprovidereadsandwrites
fromaservertoacontroller.
Back End
Back‐endconnectivityisstrictlybetweenthecontrollersandenclosures.Thefollowing
protocolsaresupportedtocommunicatewiththeenclosures.
SASusesapoint‐to‐pointswitchedtoptopologyonfourlanes.Eachlanecanperform
concurrentIOtransactionsat6Gb/sec.(Transferspeedsforearlierversionsare3Gb/
sec.)
FibreChannelconnectionswereusedonthebackendforCT‐SC040controllers.Fibre
ChannelIOcardscanbemigratedfromCT‐SC040controllerstoSC8000controllers.
System Administration
ThefollowingconnectionsareusedforcommunicatingwithcomputersoutsideofStorage
Center:
Serial:Usedforinitialconfigurationandotherservice‐relatedtasks.
Ethernet:UsedforadministrationandIPCbetweenthecontrollers.
ETH0port:Configuration,administration,andmanagementofaStorageCenter.
ETH1port:Inter‐ProcessCommunications(IPC)betweencontrollers.
iDRAC:ProvidesaccesstotheIntegratedDellRemoteAccessController(iDRAC)for
integratedpeercontrollermanagementthroughadedicated1GbEthernetport.
Note: TheEthernetportsonthebackofthecontrollercanoperateat10Mb,100
Mbor1Gb.Theseportsarenotusedforserverorenclosureconnectivity.For
optimalperformance,connecttotheportusing1Gbps.

Chapter 1 Introduction
6 Storage Center SC8000 Controller Deployment Guide
SC8000 Controller
TheStorageCenterSC8000controllershipswithtwoCPUs,acachecard,anIntegratedDell
RemoteAccessController7(iDRAC7),andafour‐portIntelnetworkdaughtercard.Upto
sixIOcardscanbeinstalled:threefull‐heightandthreelow‐profile.TheStorageCenterOS
isinstalledonanembeddedSecureDigital(SD)card.
Figure 3. Dell Compellent SC8000 Controllers
Component Description
Processor 2.50GHzDual6core
BusSpeed 1333MHz
SystemCache 16GB
(expandableto64GB)
CacheCard 512MB
PCIe(Slot7)
ExpansionSlots Gen3PCIe:
Threefullheight,
Threelowprofile
TransportSpeeds
FibreChannel
FCoE
SAS
iSCSI
8Gbor16Gb
10Gb
3Gb,6Gb
1Gb,10Gb
Note: 3GbSASissupportedformigrationsonly;3GbSAS
enclosuresaresupportedusinga6GbIOCard.
MaximumFront‐End(FC)Ports 14
(Usingtwo4‐portIOcardsplusthree2‐portIOcards)
MaximumBack‐EndPorts 20
(Usingfive4‐portIOcards)
MaximumBack‐EndSAS
ChainsSupported
6
Maximum6GbSASDrives 168drives/chain,upto1008totaldrives
Maximum3GbSASDrives 48drives/chain=288

SC8000 Controller
Dell Compellent 7
SC8000 Front-Panel Features and Indicators
Thefrontpanelofthecontrollercontainspowerandresetswitches,andanLCDpanelthat
showssystemID,status,anderrorinformation.
Figure 4. Front Panel Features and Indicators
FormFactor 2U
PowerSupplies 2
Fans 6
Item Name Icon Description
1Power‐onindicator,
powerbutton
Thepower‐onindicatorisilluminatedwhenthecontroller
powerispoweredon.Thepowerbuttoncontrolsthepower
supplyoutputtothecontroller.
2NMIbutton FortheSC8000,thisbuttonisdisabledintheBIOS.
3System
identification
button
Usedtolocateaparticularcontrollerwithinarack.Whena
SystemIDbuttononthefrontorbackpanelispressed,thefront
LCDpanelandthebacksystemstatusindicatorflashuntilone
ofthebuttonsispressedagain.
•PresstotogglethesystemIDonandoff.
•IfthecontrollerstopsrespondingduringPOST,pressand
holdthesystemIDbuttonformorethanfivesecondstoenter
BIOSprogressmode.
4Videoconnector AllowsyoutoconnectaVGAmonitortothecontroller.
5LCDmenubuttons — AllowsyoutonavigatethecontrolpanelLCDmenu.
6LCDpanel — DisplayssystemID,statusinformation,andsystemerror
messages.
•TheLCDlightsblueduringnormalcontrolleroperation.
•TheLCDlightsamberwhenthecontrollerneedsattention,
andtheLCDpaneldisplaysanerrorcodefollowedby
descriptivetext.
Note: Ifthecontrollerisconnectedtoapowersourceandan
errorisdetected,theLCDlightsamberregardlessofwhether
thecontrolleristurnedonoroff.
Component Description
214 65
78 9
3

Chapter 1 Introduction
8 Storage Center SC8000 Controller Deployment Guide
SC8000 LCD Panel Features
TheLCDpanelprovidescontrollerinformation,statusmessages,anderrormessagesto
indicatewhenthecontrollerisoperatingcorrectlyorwhenitneedsattention.
TheLCDbacklightlightsblueduringnormaloperatingconditionsandlightsamberto
indicateanerrorcondition.
TheLCDbacklightremainsoffifLCDmessagingisturnedoffthroughtheiDRAC,the
LCDpanel,orothertools.
Figure 5. LCD Panel Features
Home Screen
TheHomescreendisplaysuser‐configurableinformationaboutthecontroller.Thisscreen
isdisplayedduringnormaloperationwhentherearenostatusmessagesorerrors.
TonavigatetotheHomescreenfromanothermenu,continuetoselecttheuparrow
untiltheHomeiconisdisplayed,andthenselecttheHomeicon.
FromtheHomescreen,presstheSelectbuttontoenterthemainmenu.
7 vFlashmediacard
slot
NotusedfortheSC8000.
8USBconnectors(2) AllowsyoutoconnectUSBdevicestothecontroller.Theports
areUSB2.0‐compliant.
9ESTpanel — Aslide‐outpanelcontaininganinformationtagthatlists
systeminformationincludingtheExpressServiceTag,
embeddedNICport1MACaddress,andiDRAC7Enterprise
cardMACaddress.
Item Button Description
1 Left Movesthecursorbackinone‐stepincrements.
2 Select Selectsthemenuitemhighlightedbythecursor.
3RightMovesthecursorforwardinone‐stepincrements.
Duringmessagescrolling:
•Pressoncetoincreasescrollingspeed
•Pressagaintostop
•Pressagaintoreturntodefaultscrollingspeed
•Pressagaintorepeatthecycle
Item Name Icon Description

SC8000 Controller
Dell Compellent 9
Setup Menu
TheSetupmenudisplaysuser‐configurabledefaultsforiDRAC,LCDerrormessages,and
theHomescreen.
View Menu
TheSetupmenudisplaysiDRAC,asset,power,andtemperatureinformation.
Note: WhenyouselectanoptionintheSetupmenu,youmustconfirmtheoption
beforeproceedingtothenextaction.
Option Description
iDRAC SelectDHCPorStaticIPtoconfigurethenetworkmode.IfStaticIPisselected,the
availablefieldsareIP,Subnet(Sub),andGateway(Gtw).SelectSetupDNSto
enableDNSandtoviewdomainaddresses.TwoseparateDNSentriesareavailable.
Seterror SelectSELtodisplayLCDerrormessagesinaformthatmatchesthedescriptionin
theSystemEventLog.ThisisusefulwhentryingtomatchanLCDmessagewitha
SystemEventLogentry.
SelectSimpletodisplayLCDerrormessagesinasimplifieduser‐friendly
description.SeeSC8000ServiceGuideforalistofmessagesinthisformat.
Sethome SelectthedefaultinformationdisplayontheLCDHomescreen.SeeViewMenuto
seetheoptionsandoptionitemsthatcanbesetasthedefaultontheHomescreen.
Note: WhenyouselectanoptionintheViewmenu,youmustconfirmtheoption
beforeproceedingtothenextaction.
Option Description
iDRACIP DisplaystheIPv4orIPv6addressesfortheiDRAC7.AddressesincludeDNS
(PrimaryandSecondary),Gateway,IP,andSubnet(IPv6doesnothaveSubnet).
MAC DisplaystheMACaddressesforiDRAC,iSCSI,orNetworkdevices.
Name DisplaysthenameoftheHost,Model,orUserStringforthecontroller.
Number DisplaystheAssettagortheServiceTagforthecontroller.
Power DisplaysthepoweroutputofthecontrollerinBTU/hrorWatts.Thedisplayformat
canbeconfiguredintheSethomesubmenuoftheSetupmenu.
Temperature DisplaysthetemperatureofthecontrollerinCelsiusorFahrenheit.Thedisplay
formatcanbeconfiguredintheSethomesubmenuoftheSetupmenu.

Chapter 1 Introduction
10 Storage Center SC8000 Controller Deployment Guide
SC8000 Back-Panel Features and Indicators
ThebackpanelofthecontrollercontainsIOcardslots,asystemidentificationbutton,
connectors,andpowersupplies.
Figure 6. SC8000 Controller Back View
Item Name Icon Description
Slots1–3 Low‐profileIOcard
slots
—Portsarenumberedbeginningwithport1ontheleft.
Slots4–6 Full‐heightIOcard
slots
—Portsarenumberedbeginningwithport1ontheright.
Slot7Cachecardslot — Hoststhecachecard.
1System
identification
button
Usedtolocateaparticularcontrollerwithinarack.Whena
SystemIDbuttononthefrontorbackpanelispressed,the
frontLCDpanelandthebacksystemstatusindicatorflash
untiloneofthebuttonsispressedagain.
•PresstotogglethesystemIDonandoff.
•IfthecontrollerstopsrespondingduringPOST,press
andholdthesystemIDbuttonformorethanfive
secondstoenterBIOSprogressmode.
2System
identification
connector
— Connectstheoptionalsystemstatusindicatorassembly
throughtheoptionalcablemanagementarm.
3 iDRAC — ConnectstotheEthernetswitchintherack.
4Serialport Allowsyoutoconnecttothecontrollerusingaserial
interface.
5Videoconnector AllowsyoutoconnectaVGAmonitortothecontroller.
6USBconnectors AllowsyoutoconnectUSBdevicestothecontroller.The
portsareUSB2.0‐compliant.
7Embedded
Ethernetconnectors
ConnectsthecontrollertotheEthernetswitchandtoother
controllersintherack.Theportsfunctionasfollows:
•Port1:ETH1‐10GbEcapable,configuredfor1GbE
(ConnecttosecondcontrollerforIPC).
•Port0:ETH0‐1GbE(ConnectstotheEthernetswitchfor
systemlogin,email,alerts,SNMPtraps,PhoneHome
data,andaccessforsoftware).
Note: Ports2and3arenotused.
8PowerSupply1—Hot‐swappable,750WAC
100‐240VAC,auto‐ranging,50/60Hz.
9PowerSupply2—
435768
IPC
9
IO card
2
1
IO card
1302
cache card
IO card
IO card
IO card
MGMT
IO card