Dell EGW-3200 User manual

Dell EMC Edge Gateway 3200
Software User's Guide
Regulatory Model: EGW-3200
Regulatory Type: EGW-3200-NA
August 2022
Rev. A00

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.

Chapter 1: Introduction................................................................................................................. 6
Chapter 2: Setting Up the Windows 10 Operating System............................................................. 8
Boot up and log in................................................................................................................................................................8
Factory reset........................................................................................................................................................................ 9
System restore and backup recovery............................................................................................................................. 9
Create a recovery drive................................................................................................................................................9
Create a system image................................................................................................................................................. 9
Recover from system image.......................................................................................................................................11
Security Baseline settings................................................................................................................................................12
Windows 10 IoT Enterprise LTSC basic functions..................................................................................................... 12
UART controller............................................................................................................................................................ 12
TPM support................................................................................................................................................................. 12
RHProxy driver - I2C and GPIO................................................................................................................................ 12
System shutdown and restart...................................................................................................................................13
Configure LAN network.............................................................................................................................................. 13
Optional expansion modules...................................................................................................................................... 14
Configure WWAN network........................................................................................................................................ 14
Configure Bluetooth.................................................................................................................................................... 14
Cellular network configuration.................................................................................................................................. 15
Accessing GPS..............................................................................................................................................................15
5G module firmware update procedure........................................................................................................................15
Download Firmware Selector Tool and driver....................................................................................................... 15
Remove old and install new drivers......................................................................................................................... 16
Update 5G firmware in Windows..............................................................................................................................17
4G module firmware update procedure....................................................................................................................... 20
BMC firmware update procedure...................................................................................................................................21
Accessing and updating the BIOS................................................................................................................................. 25
Access the BIOS settings..........................................................................................................................................25
Update the BIOS using UEFI capsule update from Windows........................................................................... 25
SuperIO Function Library................................................................................................................................................ 26
Windows SIO API......................................................................................................................................................... 27
Build the SIO sample application..............................................................................................................................28
Execute the SIO sample application....................................................................................................................... 28
Digital Input/Output Function of the Intel PCH Controller.....................................................................................29
Build the GPIO sample application.......................................................................................................................... 29
Execute the GPIO sample application.................................................................................................................... 30
Digital Input/Output Function from PCA9535 GPIO............................................................................................... 30
PCA9535 GPIO Expander API..................................................................................................................................30
Build the PCA9535 sample application................................................................................................................... 31
Execute the PCA9535 sample application............................................................................................................ 32
Hardware monitor API......................................................................................................................................................32
EApiLibInitialize............................................................................................................................................................ 33
int EApiLibInitialize ()..................................................................................................................................................33
Contents
Contents 3

EApiBoardGetValue.....................................................................................................................................................33
int EApiBoardGetValue (int parameter).................................................................................................................33
EApiUnInitialize.............................................................................................................................................................33
Humidity and temperature sensor setup..................................................................................................................... 33
Build the sample application......................................................................................................................................33
Create the MSIX package......................................................................................................................................... 36
Import the certificate................................................................................................................................................. 38
Install the application...................................................................................................................................................41
Run the temperature sensor application................................................................................................................43
Pressure sensor setup......................................................................................................................................................44
Run the pressure sensor application.......................................................................................................................44
Accelerometer sensor setup...........................................................................................................................................45
Run the accelerometer sensor application............................................................................................................ 45
Intel OOB............................................................................................................................................................................. 47
Host and target setup................................................................................................................................................ 47
Perform changes in the BIOS...................................................................................................................................48
Cloud setup and configuration................................................................................................................................. 48
OOB service provisioning.......................................................................................................................................... 53
Activate OOB commands using Azure................................................................................................................... 53
COM Port and Ethernet Names for Mini PCIe Cards ............................................................................................. 56
Sensor APIs.........................................................................................................................................................................57
Chapter 3: Setting Up the Ubuntu Operating System.................................................................. 59
Boot up and log in............................................................................................................................................................. 59
Create bootable USB stick for factory reset..............................................................................................................59
Back up and restore Ubuntu 20.04 LTS...................................................................................................................... 60
Update BIOS capsule........................................................................................................................................................ 61
Update LiteBMC firmware...............................................................................................................................................61
Update 4G module firmware...........................................................................................................................................62
Update 5G module firmware.......................................................................................................................................... 65
Ubuntu 20.04 LTS basic functions................................................................................................................................67
System shutdown and restart.................................................................................................................................. 67
Ubuntu OTA update.................................................................................................................................................... 67
List installed packages................................................................................................................................................67
Update the system name...........................................................................................................................................67
Change the time zone................................................................................................................................................ 67
Root user credential................................................................................................................................................... 68
Create new user.......................................................................................................................................................... 68
Select language............................................................................................................................................................68
Display............................................................................................................................................................................ 69
USB.................................................................................................................................................................................69
Configure humidity, pressure, and accelerometer sensors............................................................................... 69
Configure Ethernet...................................................................................................................................................... 71
Configure the WiFi network...................................................................................................................................... 72
Configure Bluetooth....................................................................................................................................................73
Connect 4G or 5G WWAN........................................................................................................................................ 74
Access GPS...................................................................................................................................................................75
Remote login................................................................................................................................................................. 76
Set up audio and microphone................................................................................................................................... 76
SSD security-erase......................................................................................................................................................76
4Contents

Connect to the serial port......................................................................................................................................... 78
Connect to the Canbus.............................................................................................................................................. 79
Mount USB storage.................................................................................................................................................... 79
Configure watchdog................................................................................................................................................... 80
Configure GPIO.............................................................................................................................................................81
TPM tasks..................................................................................................................................................................... 82
Wake events................................................................................................................................................................. 84
Isolated Canbus uFM expansion module......................................................................................................................85
EMP2-X2S1 card with isolated RS-232 uFM expansion module........................................................................... 86
EMP2-X4S2 card with isolated RS-422/485 uFM expansion module................................................................. 87
Contents 5

Introduction
The Dell EMC Edge Gateway 3200 supports Windows 10 IoT Enterprise 2019 and Ubuntu 20.04 LTS. The setup procedures for
each of these operating systems are detailed in the following chapters.
Figure 1. System block diagram
The following table defines the acronyms and abbreviations used throughout this document.
Table 1. Acronyms and abbreviations
Acronym or abbreviation Definition
API Application Programming Interfaces
BIOS Basic Input Output System
CPU Central Processing Unit
DI Digital Input
DO Digital Output
GPIO General Purpose Input Output
HWMon Hardware Monitor
I2C Inter Integrated Circuit
LAN Local Area Network
LTSC Long Term Servicing Channel
1
6 Introduction

Table 1. Acronyms and abbreviations (continued)
Acronym or abbreviation Definition
PCI Peripheral Component Interconnect
USB Universal Serial Bus
WDT WatchDog Timer
Introduction 7

Setting Up the Windows 10 Operating
System
This chapter serves as a guide to install and use the Windows 10 IoT Enterprise 2019 operating system on the EGW-3200
hardware.
For more information on the Windows 10 operating system, see https://support.microsoft.com.
NOTE: For proper Windows boot up, please ensure the BIOS version used is 0.14.10 or above.
Topics:
•Boot up and log in
•Factory reset
•System restore and backup recovery
•Security Baseline settings
•Windows 10 IoT Enterprise LTSC basic functions
•5G module firmware update procedure
•4G module firmware update procedure
•BMC firmware update procedure
•Accessing and updating the BIOS
•SuperIO Function Library
•Digital Input/Output Function of the Intel PCH Controller
•Digital Input/Output Function from PCA9535 GPIO
•Hardware monitor API
•Humidity and temperature sensor setup
•Pressure sensor setup
•Accelerometer sensor setup
•Intel OOB
•COM Port and Ethernet Names for Mini PCIe Cards
•Sensor APIs
Boot up and log in
Steps
1. Connect a keyboard, mouse, and monitor to the EGW-3200.
2. Power on the system. The system boots to the Windows 10 IoT Enterprise LTSC 2019 operating system.
3. Select your regional settings and keyboard layout. If needed, select the second keyboard layout. Otherwise, skip this step.
4. Connect to an available wireless or wired network. After the internet connection is established, the Windows license key is
activated.
5. Read and Agree to the End User License Agreement.
6. Create a user account with a password.
7. After login, the system will reboot once for the settings to take effect.
2
8 Setting Up the Windows 10 Operating System

Factory reset
About this task
Users can perform a factory reset of the Windows 10 IoT Enterprise 2019 LTSC on the EGW-3200 using the recovery operating
system image on the boot partition. This resets the run-time image back to the standard Windows system, which does not
contain any ODM-installed drivers. Users can download the necessary drivers from the Dell Technologies Support Site.
Steps
1. Connect a keyboard, mouse, and monitor to the system.
2. Power on the Edge Gateway and boot to the operating system’s desktop.
3. Click the Start icon, hold the Shift key and click Restart.
4. Select Troubleshoot > Reset this PC.
5. Select Reset this PC > Remove everything.
6. Select Fully clean the drive > Reset.
System restore and backup recovery
Create a recovery drive
About this task
To recover from a major issue such as hardware failure, a recovery drive is needed to reinstall Windows 10. This section explains
how to create a USB recovery drive. Personal files and any applications that did not come with the system will not be backed
up.
Use a minimum of 4 GB USB storage and all data in the USB storage will be deleted. Perform the following steps to create a
USB-based recovery drive.
Steps
1. In the search box next to the Start button, search for Create a recovery drive and then select it. You might be asked to
enter an admin password or confirm your selection.
2. When the tool opens, make sure Back up system files to the recovery drive is selected and then select Next.
3. Connect a USB drive to your PC, select it, and then select Next.
4. Select Create. Many files need to be copied to the recovery drive, so this might take a while. After successfully creating the
recovery drive, click Finish.
Create a system image
About this task
After successfully logging into Windows 10, the user can create a system image which can be used to restore the system in case
of a Windows OS crash or hard disk failure.
Steps
1. Select Control Panel and Navigate to Control Panel\System and Security\Backup and Restore (Windows 7).
2. In the Backup and Restore (Windows 7) window, click Create a system image in the upper-left corner.
Setting Up the Windows 10 Operating System 9

Figure 2. Create a system image
3. Windows looks for a backup destination on a hard drive, DVD, or network location. Choose an appropriate destination. Click
Next.
NOTE: In the following screenshot, a second SSD storage is used to create the backup.
Figure 3. Backup destination
4. Confirm which areas or partitions of your hard drive will be included in the image file, then click the Start Backup button.
10 Setting Up the Windows 10 Operating System

Figure 4. Confirm backup
Results
Windows creates the system image file.
Figure 5. Backup completed successfully
Recover from system image
Steps
1. Connect the USB storage device that was created in Create a recovery drive on page 9.
2. Connect the hard drive or SSD that was used in Create a system image on page 9.
3. After power on, keep pressing Delete and go to the BIOS settings.
4. From Save and Exit, in Boot Override, select the USB storage device and press Enter.
5. At the Choose your Keyboard layout page, select the appropriate keyboard layout.
6. In the Choose an option window, go to Troubleshoot > Advanced Options > System Image Recovery. Follow the
prompts in Windows to restore the system image file.
Results
Once the process is complete, the system restarts and boots into the updated system image.
Setting Up the Windows 10 Operating System 11

Security Baseline settings
The security settings in the image for the EGW-3200 default to those in the standard Windows 10 IoT Enterprise release.
However, it is recommended to install Microsoft-provided security policies on top of this to enhance the security features
in the device. Microsoft provides a set of policies called the Security Baseline with each Windows 10 release. Installing this
Security Baseline is a good way to quickly enable recommended security settings on IoT devices. The Security Baseline
is delivered as part of the Security Compliance Toolkit and can be downloaded from Microsoft's download center: https://
www.microsoft.com/download/details.aspx?id=55319. Detailed installation and customization instructions are available in the
toolkit package.
Windows 10 IoT Enterprise LTSC basic functions
The EGW-3200 provides various interfaces. The following sections provide further details on these interfaces.
UART controller
For setting the port type of serial ports 1 and 2, change the BIOS settings as detailed in the following table.
Table 2. UART controller settings
S. No Port type Connector Device node BIOS setting configuration
1 RS232/422/485 DB9 COM1 Advanced > Onboard Devices
Configuration > COM1 Control, select
RS232/422/485
2 RS232/422/485 DB9 COM2 Advanced > Onboard Devices
Configuration > COM2 Control, select
RS232/422/485
TPM support
Windows 10 IoT Enterprise LTSC 2019 supports TPM 2.0. For more information on TPM resources, see https://
docs.microsoft.com/windows/security/information-protection/tpm/trusted-platform-module-overview.
RHProxy driver - I2C and GPIO
The RHProxy driver enables user mode access to I2C and GPIO (GPIO from the Intel chipset). For details about Windows
RHProxy, refer to Enable user mode access to GPIO, I2C, and SPI. The BIOS of the EGW-3200 is already updated with the
necessary changes for enabling RHProxy for the I2C and GPIO pins.
The following table shows the I2C and GPIO-friendly names and pin mappings.
Table 3. I2C and GPIO names and pin mappings
S No. Peripheral detail Hardware signal name Name/Number to use
with RHProxy Comments
1 GPIO Pin 0 DO2 0 GPIO number to use for
RHProxy: 0
2 GPIO Pin 1 DO3 1 -
3 GPIO Pin 2 DO1 2 -
4 GPIO Pin 3 DO0 3 -
5 GPIO Pin 4 I2C1_GPIO 4 I2C1 (CN13) interrupt pin
6 GPIO Pin 5 I2C0_GPIO 5 I2C0 (CN13) interrupt pin
12 Setting Up the Windows 10 Operating System

Table 3. I2C and GPIO names and pin mappings (continued)
S No. Peripheral detail Hardware signal name Name/Number to use
with RHProxy Comments
7 GPIO Pin 6 User LED 1 6 -
8 GPIO Pin 7 User LED 2 7 -
9 GPIO Pin 8 User LED 3 8 I2C0 (CN43) interrupt pin
10 GPIO Pin 9 DI0 9
11 GPIO Pin 10 DI1 10 -
12 GPIO Pin 11 DI2 11 -
13 GPIO Pin 12 DI3 12 -
14 GPIO Pin 13 DI4 13 -
15 GPIO Pin 14 DI5 14 -
16 GPIO Pin 15 DO4 15 -
17 GPIO Pin 16 DO5 16 -
System shutdown and restart
Steps
1. Click the Start icon.
2. Click Power, then select Restart or Shut down.
Configure LAN network
Steps
1. Connect an Ethernet cable to the Ethernet port.
The following prompt is displayed:
Figure 6. Prompt for discoverable in network
2. Select Yes.
Setting Up the Windows 10 Operating System 13

Optional expansion modules
The EGW-3200 supports several expansion modules, in mini PCI express (mPCIe), M.2, and I2C formats. The required Windows
software package is already installed in the Windows image for the following modules. Refer to the website of the manufacturer
for more details.
Table 4. Optional expansion modules
S No. Format Interface details Reference link
1 mPCIe EMUC-B202 (Isolated Canbus) https://www.innodisk.com/en/products/embedded-peripheral/
communication/emuc-b202
2 mPCIe EMPL-G2P1 (Isolated GbE with
PoE out)
https://www.innodisk.com/en/products/embedded-peripheral/
communication/empl-g2p1
3 mPCIe EMP2-X4S2 (Isolated RS-422
and RS-485)
https://www.innodisk.com/en/products/embedded-peripheral/
communication/emp2-x4s2
4 mPCIe EMP2-X2S1 (Isolated RS-232) https://www.innodisk.com/en/products/embedded-peripheral/
communication/emp2-x2s1
5 mPCIe EMPL-G202 (Isolated GbE LAN) https://www.innodisk.com/en/products/embedded-peripheral/
communication/empl-g202
6 M.2 2230 Intel WiFi AX210 https://ark.intel.com/content/www/us/en/ark/products/
204836/intel-wifi-6e-ax210-gig.html
7 M.2 3042 Sierra EM7565 (4G) https://www.sierrawireless.com/iot-solutions/products/em7565/
8 M.2 3042 Thales MV31-W (5G) https://www.thalesgroup.com/en/markets/digital-identity-and-
security/iot/iot-connectivity/products/iot-products/mv31-w-
ultra-high
9 Internal I2C
wafer
ADLINK 55-49071 (Isolated
DI/O)
N/A
Configure WWAN network
Prerequisites
Follow the procedures in the service manual to install and configure the WWAN module and the corresponding carrier USIM card
for the system.
About this task
After the WWAN module and the SIM cards are installed, perform the following steps.
Steps
1. Click the Start icon.
2. Type Settings and click the Settings app.
3. Select Network & Internet.
4. Locate the WWAN connection in the WiFi section and select the entry to connect and disconnect from the WWAN adapter.
Configure Bluetooth
Steps
1. Click the Start icon.
2. Type Settings and click Settings.
3. Select Devices from the Settings menu, then select Bluetooth from the menu on the left panel.
14 Setting Up the Windows 10 Operating System

Cellular network configuration
If the optional cellular network (4G or 5G) is used, see the following link for information about configuration and usage.
https://support.microsoft.com/en-us/windows/cellular-settings-in-windows-905568ff-7f31-3013-efc7-3f396ac92cd7
Accessing GPS
Go to the following link for information about accessing the GPS and for various Windows settings.
https://support.microsoft.com/en-us/windows/windows-location-service-and-privacy-3a8eee0a-5b0b-dc07-
eede-2a5ca1c49088
5G module firmware update procedure
Download Firmware Selector Tool and driver
Steps
1. Download the Firmware Selector Tool from the EGW-3200 page of the Dell Technologies Support Site.
2. Unzip the files and open the unzipped folder.
Figure 7. Firmware tool and driver file
3. Save the driver to the following folder:
\F0.1.0.0.9_AP077\SDX55_Thales_USB_x64_20220208_V023_WHQL_INF_Injection\.
Figure 8. 5G firmware driver
4. Save the Firmware Selector Tool to the following folder: \F0.1.0.0.9_AP077 \x64-F0.1.0.0.9
(AP077)_FST_Thales_20220119\Utilities\x86-Firmware Selector Tool (V2.0.3.3)_Thales.
Setting Up the Windows 10 Operating System 15

Figure 9. Firmware Selector Tool
Remove old and install new drivers
About this task
MV31-W modules require the (20200804_V007) WIN10 driver. However, this driver must be installed after removing old USB
drivers that were automatically installed by WIN10 PC.
Steps
1. Before connecting the MV31-W module, open the Device Manager, click View, and select Show hidden devices.
Figure 10. Show hidden devices
2. Remove (Uninstall) all devices that start with: Cinterion PID 0x00B3.
16 Setting Up the Windows 10 Operating System

Figure 11. Uninstall Cinterion devices
3. Open the driver package folder (SDX55_Thales_USB_x64_20220208_V023_WHQL_INF_Injection) and run
install_Thales.cmd as administrator.
Figure 12. Run driver command
Update 5G firmware in Windows
About this task
After all the required drivers have been updated, use the Firmware Selector Tool provided by Thales DIS AIS to update the
firmware.
Steps
1. Go to Utilities > Firmware, and select the Firmware Selector Tool.
Setting Up the Windows 10 Operating System 17

Figure 13. Firmware Selector Tool
2. The tool will automatically select the ATT T99W175 firmware version to update.
Figure 14. Firmware to update
3. Wait for the firmware download to finish.
18 Setting Up the Windows 10 Operating System

Figure 15. Firmware download status bar
4. Once complete, the Firmware upgrade success message will appear. Click OK.
Setting Up the Windows 10 Operating System 19

Figure 16. Firmware upgrade success
4G module firmware update procedure
Steps
1. Download the firmware update tool (.exe) from the Sierra website at: https://source.sierrawireless.com/resources/
airprime/minicard/75xx/em_mc75xx-approved-fw-packages/#sthash.nOT5xBmR.a4H4BqL8.dpbs.
20 Setting Up the Windows 10 Operating System