Dell Edge 3000 Series User manual

D
Dell Edge Gateway 3000
Installation and Operation Manual
Computer Model: Dell Edge Gateway 3000
Regulatory Model: N03G
Regulatory Type: N03G001

N
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright

2017 Dell Inc. or its subsidiaries. All rights reserved.
Dell, EMC, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.
2017 - 04
Rev. A00

C
Contents
1 Overview......................................................................................................................... 5
2 System views.................................................................................................................. 6
Top view.............................................................................................................................................................................6
Bottom view.......................................................................................................................................................................6
Left view.............................................................................................................................................................................7
3 Installing your Edge Gateway.........................................................................................10
Safety and regulatory information..................................................................................................................................... 10
Professional installation instructions.............................................................................................................................11
Instructions d'installation professionnelles....................................................................................................................11
Federal Communication Commission interference statement.......................................................................................11
Industry Canada statement......................................................................................................................................... 12
Setting up your Edge Gateway..........................................................................................................................................13
Activating your mobile broadband service......................................................................................................................... 19
Mounting your Edge Gateway.......................................................................................................................................... 20
Mounting the Edge Gateway using the standard-mount bracket................................................................................20
Mounting the Edge Gateway on a DIN rail using the DIN-rail bracket......................................................................... 27
Mounting the Edge Gateway using the quick-mount bracket.....................................................................................30
Mounting the Edge Gateway using the perpendicular mount......................................................................................37
Attaching the cable control bars to the standard-mount bracket................................................................................42
Mounting the Edge Gateway using a VESA mount.....................................................................................................45
4 Setting up the ZigBee dongle........................................................................................ 47
5 Setting up the operating system................................................................................... 48
Windows 10 IoT Enterprise LTSB 2016............................................................................................................................. 48
Overview....................................................................................................................................................................48
Boot up and login—Remote system conguration..................................................................................................... 48
Restoring Windows 10 IoT Enterprise LTSB 2016 ...................................................................................................... 49
Creating the recovery USB ash drive........................................................................................................................49
Windows 10 IOT Enterprise LTSB 2016 basic functions.............................................................................................. 49
Ubuntu Core 16................................................................................................................................................................. 51
Overview.....................................................................................................................................................................51
Boot up and log in ...................................................................................................................................................... 51
Updating operating system and applications............................................................................................................... 51
Useful commands.......................................................................................................................................................52
Network communication interfaces............................................................................................................................54
Security......................................................................................................................................................................56
Watchdog Timer (WDT).............................................................................................................................................56
Restoring Ubuntu Core 16.......................................................................................................................................... 57
Flashing a new OS image............................................................................................................................................57
3

6
6BIOS and UEFI.............................................................................................................. 58
BIOS overview................................................................................................................................................................. 58
Accessing BIOS................................................................................................................................................................58
Flashing BIOS...................................................................................................................................................................58
Windows 10 IoT Enterprise LTSB 2016....................................................................................................................... 58
Ubuntu Core 16.......................................................................................................................................................... 59
7 References....................................................................................................................60
8 Appendix........................................................................................................................61
Antenna specications...................................................................................................................................................... 61
De-mounting from DIN-rail bracket.................................................................................................................................. 62
Default BIOS settings.......................................................................................................................................................63
System conguration (BIOS level 1)........................................................................................................................... 63
Security (BIOS level 1)................................................................................................................................................63
Secure boot (BIOS level 1)......................................................................................................................................... 65
Performance (BIOS level 1)........................................................................................................................................ 65
Power management (BIOS level 1).............................................................................................................................65
POST behavior (BIOS level 1).....................................................................................................................................65
Virtualization support (BIOS level 1)........................................................................................................................... 66
Maintenance (BIOS level 1)........................................................................................................................................ 66
System logs (BIOS level 1)..........................................................................................................................................66
9 Contacting Dell..............................................................................................................67
4

1
1
Overview
The Edge Gateway 3000 Series is an Internet-of-Things (IoT) device. It is mounted at the edge of a network, enabling you to collect,
secure, analyze, and act on data from multiple devices and sensors. It enables you to connect with devices used in transportation,
building automation, manufacturing, and other applications. The Edge Gateway has a low-power architecture, which is capable of
supporting industrial automation workloads while remaining fanless for environmental and reliability requirements. It supports
Windows 10 IoT Enterprise LTSB 2016 and Ubuntu Core 16 operating systems.
5

2
2
System views
Top view
Table 1. Top view
Features
1 WLAN/Bluetooth/GPS connector Connect the antenna to increase the range and strength of
wireless/bluetooth/satellite signals.
2 Mobile broadband antenna-connector one (3G/
LTE)
Connect the mobile broadband antenna to increase the range and
strength of mobile broadband signals.
3 ZigBee antenna connector Connect the ZigBee antenna for intermittent data transmissions
from a ZigBee-compliant sensor or input device.
4 Mobile broadband antenna-connector two (LTE
Auxiliary only)
Connect the mobile broadband antenna to increase the range and
strength of mobile broadband signals.
NOTE: Depending on the conguration ordered, some of the antenna connectors may not be present or may be capped.
For more information about connecting antennas to the Edge Gateway, see the documentation that is shipped with the
antenna.
Bottom view
6

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Table 2. Bottom view
Features
1 Service Tag label The Service Tag is a unique alphanumeric identier that enables
the Dell service technicians to identify the hardware components
in your Edge Gateway and access warranty information.
2 Earth ground A large conductor attached to one side of the power supply, which
serves as the common return path for current from many dierent
components in the circuit.
Left view
Table 3. Left view
Features
1 Intrusion switch An intrusion event is triggered when the enclosure (in which the
Edge Gateway is installed) is opened.
NOTE: External enclosure is sold separately.
NOTE: An intrusion event is triggered by a third-party
enclosure to the Edge Gateway through a sensor. The
sensor should have a cable, which is compatible with the
intrusion switch connector on the Edge Gateway.
2 Power/Ignition port Connect a 12-57 VDC power cable for supplying power to the
Edge Gateway.
NOTE: Power cable is sold separately.
3 Power/System status light Indicates the power status and system status.
4 WLAN/Bluetooth status light Indicates if WLAN/Bluetooth is ON or OFF.
5 Cloud-connection status light Indicates the cloud connection status.
6 Ethernet port one (with Power over Ethernet
support)
Connect an Ethernet (RJ45) cable for network access. Provides
data transfer speeds up to 10/100 Mbps and support Power over
Ethernet.
NOTE: The Edge Gateway is IEEE 802.3af compliant
Powered Device (PD).
7

F
Features
7 USB 3.0 port 1Connect a USB enabled device. Provides data transfer speeds up
to 5 Gbps.
8 SIM card slot (optional) Insert a micro-SIM card into the slot.
9 SD card slot (optional) Insert a micro-SD card into the slot.
NOTE: Remove the SD card slot ller before inserting the
micro-SD card.
10 Quick Resource Locator label Scan with a QR reader to access documentation and other system
information.
11 micro-SIM/micro-SD card access door Open the access door to access the micro-SIM/micro-SD card.
Table 4. Status-light indicators
Function Indicator Color Control Status
System Power status/System
status
Green/Amber BIOS O: System o
On (Sold Green):
System on or Boot
successful
On (Solid Amber):
Power up or boot fail
Blinking Amber: Fault or
error
WLAN/bluetooth Green Hardware O: WLAN/bluetooth
module is o
On: WLAN/bluetooth
module is on
Cloud Green Software O: No connection to
the cloud device or
service
On: Edge Gateway
connected to a cloud
device or service
Blinking Green: Activity
to a cloud device or
service
LAN (RJ-45) Link Green/Amber Driver (LAN) O: No network link or
cable is not connected
On (Green): High-speed
connection (100 Mbps)
On (Amber): Low-speed
connection (10 Mbps)
Activity Green Driver (LAN) O: No activity on link
Blinking Green: LAN
activity. The blink rate is
8

F
Function Indicator Color Control Status
related to packet
density.
NOTE: The power/system status light may operate dierently during dierent boot-up scenarios. For example, when a
USB script le is run during boot-up.
Table 5. Power connector pin denition details
Pin Signal Function
1 DC+ 12–57 VDC power
2 DC– Ground
3 IG 9–32 VDC ignition
NOTE: Pin 3 (IG) is connected to the vehicle's ignition status indicator (optional) or a wake pin. A voltage of more than 9
V on the signal indicates that the vehicle’s engine is running. The Ignition or Wake pin is used to prevent the draining of
the vehicle battery when the vehicle is turned o for an extended amount of time.
NOTE: The IG signal can be used to gracefully shutdown or enter low-power sleep state when the vehicle is turned o
(battery powered). It can also be used for turning on the Edge Gateway when the vehicle starts.
9

3
3
Installing your Edge Gateway
WARNING: Before you begin any of the procedures in this section, read the safety and regulatory information that is
shipped with your system. For additional best practices information, go to www.dell.com/regulatory_compliance.
Safety and regulatory information
WARNING: The Edge Gateway must be installed by knowledgeable, skilled persons familiar with local and/or international
electrical codes and regulations.
WARNING: The Edge Gateway is not designed for use in wet environments. If the Edge Gateway is to be installed in a
wet environment, depending on the location and environment, it must be installed in a panel box or enclosure with an
Ingress Protection (IP) rating of IP54, IP65, or higher.
WARNING: To reduce the risk of electric shock, power to the DC+ and DC- terminals must be provided by a power supply
or transformer/rectier circuit that is designed with double-insulation. The power supply or power circuit source must
comply with local codes and regulations; for example, in the USA, NEC Class 2 (SELV/limited energy circuit, or LPS
circuitry). If powered by a battery, double-insulation is not required.
WARNING: When installing the Edge Gateway, the responsible party or integrator shall use the 12-57 VDC or Power over
Ethernet (PoE) power source 37-57 VDC, with a minimum of 13 W power already present as part of the client’s
installation.
WARNING: Ensure that the power source providing power to the Edge Gateway is reliably grounded and ltered such
that the peak-to-peak ripple component is less than 10 percent of the input DC voltage.
WARNING: When installing the Edge Gateway, use a cable appropriate for the load currents: 3-core cable rated 5 A at
90°C (194°F) minimum, which conform to either IEC 60227 or IEC 60245. The system accepts cables from 0.8 mm to 2
mm. The maximum operating temperature of the Edge Gateway is 70⁰C (158°F). Do not exceed this maximum
temperature while operating the Edge Gateway inside an enclosure. Internal heating of the Edge Gateway electronics,
other electronics, and the lack of ventilation inside an enclosure can cause the operating temperature of the Edge
Gateway to be greater than the outside ambient temperature. Continuous operation of the Edge Gateway at
temperatures greater than 70⁰C (158°F) may result in an increased failure rate and a reduction of the product life. Ensure
that the maximum operating temperature of the Edge Gateway when placed inside an enclosure is 70⁰C (158°F) or less.
WARNING: The symbol indicates hot surface or adjacent hot surface that can obtain temperature during normal
use that can cause a burn. Allow equipment to cool o or use protective gloves when handling to reduce risk of a burn.
WARNING: Always ensure that the available power source matches the required input power of the Edge Gateway.
Check the input power markings next to power connector(s) before making connections. The 12-57 V DC or the PoE
power source must be compliant with local Electrical Codes and Regulations.
WARNING: To ensure the protection provided by the Edge Gateway is not impaired, do not use or install the system in
any manner other than what is specied in this manual.
WARNING: If a battery is included as part of the system or network, the battery must be installed within an appropriate
enclosure in accordance with local re and electrical codes and laws.
WARNING: The system is for installation in a suitable industrial enclosure (provides electrical, mechanical, and re hazard
protection).
10

W
WARNING: The core module only can be wall-mounted (without the need for an additional enclosure).
Professional installation instructions
Installation personnel
This product is designed for specic applications and needs to be installed by qualied personnel with RF and regulatory-related
knowledge. The general user shall not attempt to install or change the setting.
Installation location
The product shall be installed at a location where the radiating antenna is kept 20 cm from nearby persons in its normal operation
condition in order to meet regulatory RF exposure requirements.
External antenna
Use only approved antenna(s). Non-approved antenna(s) may produce spurious or excessive RF transmitting power which may lead
to a violation of FCC/IC limits.
Installation procedure
Refer to user’s manual for installation instructions.
WARNING: Carefully select the installation position and make sure that the nal output power does not exceed the limits
described in the product’s documentation. The violation of these rules could lead to serious federal penalties.
Instructions d'installation professionnelles
Le personnel d'installation
Ce produit est conçu pour des applications spéciques et doit être installé par un personnel qualié avec RF et connaissances
connexes réglementaire. L'utilisateur ne doit pas tenter générale d'installer ou de modier le réglage.
Lieu d'installation
Le produit doit être installé à un endroit où l'antenne de rayonnement est maintenue à 20 cm de personnes à proximité dans son état
de fonctionnement normal, an de répondre aux exigences réglementaires d'exposition aux radiofréquences.
Antenne externe
Utilisez uniquement l'antenne(s) qui ont été approuvés par le demandeur. Antenne (s) peuvent produire de l'énergie RF parasite
indésirable ou excessive transmission qui peut conduire à une violation des normes de la FCC / IC est interdite et non-approuvé.
Procédure d'installation
ATTENTION: S'il vous plaît choisir avec soin la position d'installation et assurez-vous que la puissance de sortie nal ne
dépasse pas les limites xées dans les règles pertinentes. La violation de ces règles pourrait conduire à des sanctions fédérales
graves.
Federal Communication Commission interference statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
11

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment o and on, the user is encouraged to try to correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
F
FCC caution:
• Any changes or modications not expressly approved by the party responsible for compliance could void the user's authority to
operate this equipment.
• This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Radiation exposure statement:
This equipment complies with FCC radiation exposure limits for an uncontrolled environment. This equipment should be installed and
operated with a minimum distance of 20 cm between the active transceiver and your body.
NOTE: The country code selection is for a non-US model only and is not available to all US model. Per FCC regulation, all
WiFi products marketed in the US must be xed to US operation channels only.
Industry Canada statement
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:
1. this device may not cause interference, and
2. this device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est
autorisée aux deux conditions suivantes:
1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en
compromettre le fonctionnement.
Under Industry Canada regulations, the radio transmitter(s) may only operate using an antenna(s) of a type and maximum (or lesser)
gain approved for the transmitter(s). To reduce potential radio interference to other users, the antenna type(s) and gain(s) should be
chosen so that the Equivalent Isotropic Radiated Power (E.I.R.P.) is not more than what was approved for the transmitter(s).
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
This device complies with RSS-210 of Industry Canada. Operation is subject to the condition that this device does not cause harmful
interference.
Cet appareil est conforme à la norme RSS-210 d'Industrie Canada. L'opération est soumise à la condition que cet appareil ne
provoque aucune interférence nuisible.
This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter, except
tested built-in radios.
12

Cet appareil et son antenne ne doivent pas être situés ou fonctionner en conjonction avec une autre antenne ou un autre émetteur,
exception faites des radios intégrées qui ont été testées.
The County Code Selection feature is disabled for products marketed in the US/Canada.
La fonction de sélection de l'indicatif du pays est désactivée pour les produits commercialisés aux États-Unis et au Canada.
R
Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance of 20 cm between the active transceiver and your body.
Déclaration d'exposition aux radiations
: Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour
un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de
rayonnement et votre corps.
Setting up your Edge Gateway
NOTE: Edge Gateway mounting options are sold separately.
NOTE: Mounting can be done before or after conguring your Edge Gateway.
1.
Connect an Ethernet cable to Ethernet port one.
2.
Connect the antennas depending on the conguration ordered (optional).
NOTE: The antennas supported in the Edge Gateway vary depending on the conguration ordered.
Table 6. Antennas supported in Edge Gateway 3000
Antennas
supported
Signals
13

3000 Yes Not applicable Yes Not applicable Yes
N
NOTE: Use only the supplied antennas or third-party antennas that meet the minimum specications.
NOTE: Depending on the conguration ordered, some of the antenna connectors may not be present or may be
capped.
NOTE: Mobile broadband antenna connector two is for LTE Auxiliary only, it does not support 3G.
3.
Place the antenna onto the connector.
NOTE: If you are installing multiple antennas, follow the sequence as indicated in the following image.
4.
Secure the antenna by tightening the rotating head of the connector until it rmly holds the antenna in the preferred position
(upright or straight).
NOTE: Antenna images are for illustrative purposes only. Actual appearance may dier from the images provided.
14

5
5.
Connect all desired cables to the appropriate I/O ports on the Edge Gateway.
6.
Open the micro-SIM/micro-SD card access door.
7.
Insert a micro-SIM card into the top micro-SIM card slot and activate your mobile broadband service.
15

C
CAUTION: Dell recommends that you insert the micro-SIM card before turning on the Edge Gateway.
NOTE: Ensure that you rmly screw back the access door after closing.
NOTE: Contact your service provider to activate your micro-SIM card.
8.
Insert a micro-SD card into the bottom micro-SD card slot.
NOTE: Remove the SD card slot ller before inserting micro-SD card.
NOTE: Ensure that you rmly screw back the access door after closing.
9.
Connect a grounding cable between the Edge Gateway and the secondary enclosure.
16

N
NOTE: Secondary enclosures are sold separately.
10.
Connect the Edge Gateway to one of the following power sources:
•
DC-IN
•
PoE
17

N
NOTE: Shut down your system before you change the power sources.
11.
Replace the dust caps on any unused ports.
12.
When setting up the Edge Gateway for the rst time, complete the operating system setup. For more information, see Setting
up your operating system.
NOTE: MAC addresses and the IMEI number are available on the label at the front of the Edge Gateway. Remove the
label at install.
NOTE: The Edge Gateway is shipped with Windows 10 IoT Enterprise LTSB 2016 or Ubuntu Core 16 operating
system.
NOTE: The default user name and password for Windows 10 IoT Enterprise LTSB 2016 is admin .
NOTE: The default user name and password for Ubuntu Core 16 is admin .
13.
Access the BIOS by connecting remotely with the Dell Command | Congure application.
Accessing Dell Command | Congure on Windows 10 IOT Enterprise LTSB 2016
Click
Start
ĺ
All Programs
ĺ
Dell
ĺ
Command Congure
ĺ
Dell Command | Congure Wizard
.
Accessing Dell Command | Congure on Ubuntu Core 16
On the systems running Ubuntu Core 16, Dell Command | Congure can be accessed from any location using the command
GFFFFWN.
NOTE: For more information about using the Dell Command | Congure application, see the Dell Command |
Congure
Installation Guide and User's Guide at www.dell.com/dellclientcommandsuitemanuals.
NOTE: For more information about BIOS settings on the Edge Gateway, see Default BIOS settings.
14.
Install the Edge Gateway using one of the following mounting options:
NOTE: An open space of 63.50 mm (2.50 in) is recommended around the Edge Gateway for optimal air circulation.
•Standard mount
•DIN rail mount
•Quick mount
•Perpendicular mount
•Cable control bar
18

•VESA mount
A
Activating your mobile broadband service
CAUTION: Before turning on the Edge Gateway, insert the micro-SIM card.
NOTE: Ensure that the service provider has already activated the micro-SIM card before using it in the Edge Gateway.
1.
Remove the screw to open the micro-SIM card access door.
2.
Insert a micro-SIM card into the top micro-SIM card slot.
3.
Replace the screw, and close the micro-SIM card access door.
4.
Turn on the Edge Gateway.
5.
Connect to a mobile network.
Windows operating system
a. Click the network icon from the taskbar, and then click
Cellular
.
b. Select
Mobile Broadband Carrier
ĺ
Advanced Options
.
c. Make a note of the
International Mobile Equipment Identity (IMEI)
and
Integrated Circuit Card Identier (ICCID)
.
d. Enter your APN number and other necessary credentials that your service provider requires.
Ubuntu operating system
a. Open the
Terminal
window.
b. Enter VXGRVX to access super user mode.
c. Congure the Mobile Broadband connection prole:
Command line:
QHWZRUNPDQDJHUQPFOLFRQDGGW\SHW\SH!LIQDPHLIQDPH!FRQQDPHFRQQHFWLRQQDPH!
DSQDSQ!
Example (Verizon):
QHWZRUNPDQDJHUQPFOLFRQDGGW\SHJVPLIQDPHFGFZGPFRQQDPH9=B*60'(02DSQ
Y]ZLQWHUQHW
19

Example (AT&T):
QHWZRUNPDQDJHUQPFOLFRQDGGW\SHJVPLIQDPHFGFZGPFRQQDPH$77B*60'(02DSQ
EURDGEDQG
Example (3G):
QHWZRUNPDQDJHUQPFOLFRQDGGW\SHJVPLIQDPHFGFZGPFRQQDPH*B*60'(02DSQ
LQWHUQHW
d. Connect to the mobile network:
Command line:
QHWZRUNPDQDJHUQPFOLFRQXSFRQQHFWLRQQDPH!
Example (Verizon):
QHWZRUNPDQDJHUQPFOLFRQXS9=B*60'(02
Example (AT&T):
QHWZRUNPDQDJHUQPFOLFRQXS$77B*60'(02
Example (3G):
QHWZRUNPDQDJHUQPFOLFRQXS*B*60'(02
To disconnect from the mobile network:
Command line: QHWZRUNPDQDJHUQPFOLFRQGRZQFRQQHFWLRQQDPH!
Example (Verizon):
QHWZRUNPDQDJHUQPFOLFRQGRZQ9=B*60'(02
Example (AT&T):
QHWZRUNPDQDJHUQPFOLFRQGRZQ$77B*60'(02
Example (3G):
QHWZRUNPDQDJHUQPFOLFRQGRZQ*B*60'(02
M
Mounting your Edge Gateway
NOTE: Mounting can be completed before or after conguring your Edge Gateway.
NOTE: Mounting options are sold separately. Mounting instructions are available in the documentation shipped with the
mounting device.
Mounting the Edge Gateway using the standard-mount bracket
Mounting dimensions
20