Dell Inspiron 15 5000 Series User manual

Inspiron 15 5000 Gaming
Service Manual
Computer Model: Inspiron 15-5576
Regulatory Model: P57F
Regulatory Type: P57F004

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make
better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or
loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Copyright ©2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other
trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be
trademarks of their respective owners.
2017 - 03
Rev. A00

Contents
Before working inside your computer........................... 10
Before you begin .....................................................................................10
Safety instructions...................................................................................10
Recommended tools................................................................................. 11
Screw list................................................................................................. 12
After working inside your computer.............................. 13
Removing the base cover............................................. 14
Procedure................................................................................................ 14
Replacing the base cover..............................................16
Procedure................................................................................................ 16
Removing the battery................................................... 17
Prerequisites............................................................................................ 17
Procedure................................................................................................ 17
Replacing the battery.................................................. 20
Procedure............................................................................................... 20
Post-requisites........................................................................................ 20
Removing the memory modules....................................21
Prerequisites............................................................................................ 21
Procedure................................................................................................ 21
3

Replacing the memory modules................................... 23
Procedure................................................................................................23
Post-requisites........................................................................................ 24
Removing the hard drive.............................................. 25
Prerequisites........................................................................................... 25
Procedure............................................................................................... 25
Replacing the hard drive.............................................. 28
Procedure................................................................................................28
Post-requisites........................................................................................ 28
Removing the solid-state drive.....................................29
Prerequisites........................................................................................... 29
Procedure............................................................................................... 29
Replacing the solid-state drive..................................... 31
Procedure................................................................................................ 31
Post-requisites........................................................................................ 32
Removing the wireless card......................................... 33
Prerequisites............................................................................................33
Procedure................................................................................................33
Replacing the wireless card..........................................35
Procedure............................................................................................... 35
Post-requisites........................................................................................ 36
Removing the keyboard................................................37
Prerequisites............................................................................................37
Procedure................................................................................................37
4

Replacing the keyboard................................................40
Procedure............................................................................................... 40
Post-requisites........................................................................................ 40
Folding the Keyboard Cables...................................................................40
Removing the palm-rest assembly............................... 43
Prerequisites............................................................................................43
Procedure................................................................................................43
Replacing the palm-rest assembly................................48
Procedure............................................................................................... 48
Post-requisites........................................................................................ 48
Removing the coin-cell battery.................................... 49
Prerequisites........................................................................................... 49
Procedure............................................................................................... 49
Replacing the coin-cell battery..................................... 51
Procedure................................................................................................ 51
Post-requisites......................................................................................... 51
Removing the status-light board.................................. 52
Prerequisites........................................................................................... 52
Procedure............................................................................................... 52
Replacing the status-light board.................................. 54
Procedure............................................................................................... 54
Post-requisites........................................................................................ 54
Removing the fans.......................................................55
Prerequisites........................................................................................... 55
Procedure............................................................................................... 55
5

Replacing the fans....................................................... 58
Procedure............................................................................................... 58
Post-requisites........................................................................................ 58
Removing the power-adapter port............................... 59
Prerequisites........................................................................................... 59
Procedure............................................................................................... 59
Replacing the power-adapter port............................... 62
Procedure............................................................................................... 62
Post-requisites........................................................................................ 62
Removing the I/O board...............................................63
Prerequisites........................................................................................... 63
Procedure............................................................................................... 63
Replacing the I/O board...............................................65
Procedure............................................................................................... 65
Post-requisites........................................................................................ 65
Removing the system board.........................................66
Prerequisites........................................................................................... 66
Procedure................................................................................................67
Replacing the system board......................................... 70
Procedure................................................................................................70
Post-requisites......................................................................................... 71
Removing the heat sink................................................72
Prerequisites............................................................................................72
Procedure................................................................................................73
6

Replacing the heat sink................................................ 74
Procedure................................................................................................74
Post-requisites.........................................................................................74
Removing the speakers................................................ 76
Prerequisites............................................................................................76
Procedure................................................................................................76
Replacing the speakers................................................ 78
Procedure................................................................................................78
Post-requisites........................................................................................ 78
Removing the subwoofer............................................. 80
Prerequisites........................................................................................... 80
Procedure............................................................................................... 80
Replacing the subwoofer..............................................82
Procedure................................................................................................82
Post-requisites........................................................................................ 82
Removing the display assembly....................................84
Prerequisites............................................................................................84
Procedure............................................................................................... 84
Replacing the display assembly.................................... 87
Procedure................................................................................................87
Post-requisites.........................................................................................87
Removing the display bezel..........................................89
Prerequisites........................................................................................... 89
Procedure............................................................................................... 89
7

Replacing the display bezel...........................................91
Procedure................................................................................................ 91
Post-requisites......................................................................................... 91
Removing the display panel..........................................92
Prerequisites............................................................................................92
Procedure............................................................................................... 92
Replacing the display panel..........................................95
Procedure............................................................................................... 95
Post-requisites........................................................................................ 95
Removing the camera.................................................. 97
Prerequisites............................................................................................97
Procedure................................................................................................97
Replacing the camera.................................................. 99
Procedure............................................................................................... 99
Post-requisites........................................................................................ 99
Removing the display cable........................................ 100
Prerequisites..........................................................................................100
Procedure..............................................................................................100
Replacing the display cable.........................................102
Procedure.............................................................................................. 102
Post-requisites.......................................................................................102
Removing the display hinge and bracket assembly..... 104
Prerequisites.......................................................................................... 104
Procedure..............................................................................................104
8

Replacing the display hinge and bracket assembly......106
Procedure..............................................................................................106
Post-requisites.......................................................................................106
Removing the display back-cover and antenna
assembly.................................................................... 108
Prerequisites.......................................................................................... 108
Procedure..............................................................................................109
Replacing the display back-cover and antenna
assembly..................................................................... 110
Procedure...............................................................................................110
Post-requisites....................................................................................... 110
Flashing the BIOS........................................................ 111
Diagnostics................................................................. 112
Getting help and contacting Dell................................. 114
Self-help resources.................................................................................114
Contacting Dell....................................................................................... 114
9

GUID-5D3B1051-9384-409A-8D5B-9B53BD496DE8
Before working inside your
computer
NOTE: The images in this document may dier from your computer
depending on the conguration you ordered.
GUID-B2521C24-A407-4ABB-8022-6D88B53F0B94
Before you begin
1 Save and close all open les and exit all open applications.
2 Shut down your computer. Click Start → Power → Shut down.
NOTE: If you are using a dierent operating system, see the
documentation of your operating system for shut-down instructions.
3 Disconnect your computer and all attached devices from their electrical outlets.
4 Disconnect all attached network devices and peripherals, such as keyboard,
mouse, and monitor from your computer.
5 Remove any media card and optical disc from your computer, if applicable.
6 Close the display and turn the computer over.
GUID-71128823-CE64-4E17-9439-DEE95AF668C4
Safety instructions
Use the following safety guidelines to protect your computer from potential damage
and ensure your personal safety.
WARNING: Before working inside your computer, read the safety
information that shipped with your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
10

WARNING: Disconnect all power sources before opening the computer
cover or panels. After you nish working inside the computer, replace all
covers, panels, and screws before connecting to the electrical outlet.
CAUTION: To avoid damaging the computer, ensure that the work surface is
at and clean.
CAUTION: To avoid damaging the components and cards, handle them by
their edges, and avoid touching pins and contacts.
CAUTION: You should only perform troubleshooting and repairs as
authorized or directed by the Dell technical assistance team. Damage due to
servicing that is not authorized by Dell is not covered by your warranty. See
the safety instructions that shipped with the product or at www.dell.com/
regulatory_compliance.
CAUTION: Before touching anything inside your computer, ground yourself
by touching an unpainted metal surface, such as the metal at the back of
the computer. While you work, periodically touch an unpainted metal surface
to dissipate static electricity, which could harm internal components.
CAUTION: When you disconnect a cable, pull on its connector or on its pull
tab, not on the cable itself. Some cables have connectors with locking tabs
or thumb-screws that you must disengage before disconnecting the cable.
When disconnecting cables, keep them evenly aligned to avoid bending any
connector pins. When connecting cables, ensure that the ports and
connectors are correctly oriented and aligned.
CAUTION: Press and eject any installed card from the media-card reader.
GUID-074DEC0A-A6E6-4B89-B0DC-0A149C2D2B83
Recommended tools
The procedures in this document may require the following tools:
• Philips screwdriver
• Torx #8 (T8) screwdriver
• Plastic scribe
11

GUID-1561CADD-776A-4966-98A8-1E4DAD0B4974
Screw list
The following table provides the list of screws that are used for securing dierent
components.
Table 1. Screw list
Component Secured to Screw type Quantity Screw image
Battery Computer base M2x5 T8 5
Hard-drive
assembly
Computer base M2x5 4
Hard-drive
bracket
Hard drive M3x3 4
Solid-state drive Computer base M2x3 1
Palm-rest
assembly
Computer base M2x5 2
Palm-rest
assembly
Computer base M2x5 4
Wireless card Computer base M2x3 1
Display
assembly
Computer base M2x5 4
Display hinges Display back-
cover
M2x3 4
Bracket
assembly
Display back-
cover
M2x3 2
Display panel Display back-
cover
M2x3 4
12

GUID-06588814-2678-4667-9FF9-C009F4BCE185
After working inside your
computer
CAUTION: Leaving stray or loose screws inside your computer may severely
damage your computer.
1 Replace all screws and ensure that no stray screws remain inside your computer.
2 Connect any external devices, peripherals, or cables you removed before working
on your computer.
3 Replace any media cards, discs, or any other parts that you removed before
working on your computer.
4 Connect your computer and all attached devices to their electrical outlets.
5 Turn on your computer.
13

GUID-98068FC2-1C1C-46DE-B3FA-DF9D488E9BA1
Removing the base cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
GUID-1252A4A4-17E5-470C-8DF5-FCAE5D6B55A3
Procedure
1 Close the display and turn the computer over.
2 Loosen the captive screw that secures the base cover to the computer base.
3 Using a plastic scribe, pry the base cover o the computer base.
14

4 Disconnect the battery cable from the system board.
15

GUID-27446428-82D7-4881-9220-9EB090B046EA
Replacing the base cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
GUID-70D3BCAD-209B-43A0-B563-11AE7C85578A
Procedure
1 Connect the battery cable to the system board.
2 Slide the tabs on the base cover into the slots on the computer base and snap
the base cover into place.
3 Tighten the captive screw that secures the base cover to the computer base.
16

GUID-D9015C06-6CEE-42EA-9215-9D0FD7B827D5
Removing the battery
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
GUID-0C370AA3-39CD-418F-B0C0-9747ADD48E61
Prerequisites
Remove the base cover.
GUID-C687189F-F609-46D6-97DD-E6D51CEBE134
Procedure
1 Remove the battery cable from the routing guides on the computer base.
17

2 Remove the ve screws (M2x5 T8) that secure the battery to the computer
base.
3 Using the pull tab, lift the battery, along with its cable, o the computer base.
18

4 Turn the computer over, open the display, and press and hold the power button
for ve seconds to ground the system board.
19

GUID-E15EE482-44FD-4E71-91FC-899D4B61532E
Replacing the battery
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
GUID-B6BA1219-85DB-4222-BD97-6ADB162E7DB3
Procedure
1 Slide the battery in the slot on the computer base.
2 Align the screw holes on the battery with the screw holes on the computer base
3 Replace the ve screws (M2x5 T8) that secure the battery to the computer
base.
4 Route the battery cable through the routing guides on the computer base.
GUID-EE31644C-8CF0-4069-89C9-C081096D205E
Post-requisites
Replace the base cover.
20