Dell latitude e5270 User manual

Dell Latitude E5270
Owner's Manual
Regulatory Model: P23T
Regulatory Type: P23T001

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright ©2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and
intellectual property laws. Dell™and the Dell logo are trademarks of Dell Inc. in the United States and/or other
jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
2016 - 01
Rev. A00

Contents
1 Working on your computer.................................................................................6
Safety instructions................................................................................................................................. 6
Before working inside your computer..................................................................................................7
Turning off your computer................................................................................................................... 7
After working inside your computer.....................................................................................................8
2 Removing and installing components..............................................................9
Recommended tools.............................................................................................................................9
Installing the Subscriber Identification Module (SIM) card.................................................................. 9
Removing the Subscriber Identification Module (SIM) card.............................................................. 10
Removing the base cover................................................................................................................... 10
Installing the base cover..................................................................................................................... 10
Removing the battery..........................................................................................................................10
Installing the battery............................................................................................................................ 11
Removing the hard drive assembly..................................................................................................... 11
Removing the hard drive from the hard drive bracket.......................................................................12
Installing the hard drive into the hard drive bracket.......................................................................... 13
Installing the hard drive assembly.......................................................................................................13
Removing the optional M.2 Solid State Drive (SSD)........................................................................... 13
Installing the optional M.2 SSD........................................................................................................... 14
Removing the optional PCIe SSD....................................................................................................... 14
Installing the optional PCIe SSD..........................................................................................................15
Removing the memory module..........................................................................................................15
Installing the memory module............................................................................................................15
Removing the WLAN card................................................................................................................... 15
Installing the WLAN card.....................................................................................................................16
Removing the WWAN card................................................................................................................. 16
Installing the WWAN card....................................................................................................................17
Removing the power connector port.................................................................................................17
Installing the power connector port...................................................................................................18
Removing the keyboard ..................................................................................................................... 18
Installing the keyboard........................................................................................................................ 19
Removing the display assembly......................................................................................................... 20
Installing the display assembly............................................................................................................21
Removing the dock frame...................................................................................................................21
Installing the dock frame.................................................................................................................... 22
Removing the optional SmartCard reader board.............................................................................. 22
Installing the optional SmartCard reader board................................................................................ 23
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Removing the optional finger print reader board..............................................................................23
Installing the optional finger print reader board................................................................................24
Removing the LED board....................................................................................................................24
Installing the LED board......................................................................................................................25
Removing the heat sink assembly...................................................................................................... 25
Installing the heat sink assembly........................................................................................................ 26
Removing the coin cell battery.......................................................................................................... 26
Installing the coin cell battery.............................................................................................................27
Removing the speakers.......................................................................................................................27
Installing the speakers.........................................................................................................................28
Removing the system board...............................................................................................................28
Installing the system board.................................................................................................................29
3 System setup options.........................................................................................30
Boot Sequence....................................................................................................................................30
Navigation keys................................................................................................................................... 30
System Setup overview....................................................................................................................... 31
Accessing System Setup......................................................................................................................31
General screen options....................................................................................................................... 31
System Configuration screen options................................................................................................32
Video screen options.......................................................................................................................... 34
Security screen options...................................................................................................................... 34
Secure Boot screen options............................................................................................................... 36
Intel Software Guard Extensions screen options...............................................................................37
Performance screen options.............................................................................................................. 37
Power Management screen options.................................................................................................. 38
POST Behavior screen options...........................................................................................................40
Virtualization support screen options.................................................................................................41
Wireless screen options...................................................................................................................... 41
Maintenance screen options.............................................................................................................. 42
System Log screen options................................................................................................................ 42
Updating the BIOS ..............................................................................................................................43
System and setup password............................................................................................................... 43
Assigning a system password and setup password.....................................................................44
Deleting or changing an existing system and/or setup password..............................................44
4 Technical specifications....................................................................................45
System specifications..........................................................................................................................45
Processor specifications..................................................................................................................... 45
Memory specifications........................................................................................................................46
Audio specifications............................................................................................................................46
Video specifications............................................................................................................................46
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Camera specifications.........................................................................................................................47
Communication specifications...........................................................................................................47
Port and connector specifications..................................................................................................... 47
Contactless smart card specifications............................................................................................... 48
Display specifications..........................................................................................................................48
Keyboard specifications......................................................................................................................49
Touchpad specifications.....................................................................................................................49
Battery specifications..........................................................................................................................50
AC Adapter specifications...................................................................................................................50
Physical specifications.........................................................................................................................51
Environmental specifications.............................................................................................................. 51
5 Diagnostics...........................................................................................................52
Enhanced Pre-Boot System Assessment (ePSA) diagnostics............................................................52
Device status lights..............................................................................................................................53
Battery status lights.............................................................................................................................54
6 Contacting Dell...................................................................................................55
5

1
Working on your computer
Safety instructions
Use the following safety guidelines to help protect your computer from potential damage and to help to
ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes
that the following conditions exist:
• You have read the safety information that shipped with your computer.
• A component can be replaced or--if purchased separately--installed by performing the removal
procedure in reverse order.
WARNING: Disconnect all power sources before opening the computer cover or panels. After you
finish working inside the computer, replace all covers, panels, and screws before connecting to
the power source.
WARNING: Before working inside your computer, read the safety information that shipped with
your computer. For additional safety best practices information, see the Regulatory Compliance
Homepage at www.dell.com/regulatory_compliance
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or
by periodically touching an unpainted metal surface, such as a connector on the back of the
computer.
CAUTION: Handle components and cards with care. Do not touch the components or contacts
on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a
processor by its edges, not by its pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable
itself. Some cables have connectors with locking tabs; if you are disconnecting this type of cable,
press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep
them evenly aligned to avoid bending any connector pins. Also, before you connect a cable,
ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear differently than shown in
this document.
6

Before working inside your computer
To avoid damaging your computer, perform the following steps before you begin working inside the
computer.
1. Ensure that you follow the Safety instructions.
2. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.
3. Turn off your computer, see Turning off your computer.
CAUTION: To disconnect a network cable, first unplug the cable from your computer and
then unplug the cable from the network device.
4. Disconnect all the network cables from the computer.
5. Disconnect your computer and all attached devices from the electrical outlets.
6. Press and hold the power button while the computer is unplugged to ground the system board.
7. Remove the cover.
CAUTION: Before touching anything inside your computer, ground yourself by touching an
unpainted metal surface, such as the metal at the back of the computer. While you work,
periodically touch an unpainted metal surface to dissipate static electricity, which could
harm internal components.
Turning off your computer
CAUTION: To avoid losing data, save and close all open files and exit all open programs before
you turn off your computer.
1. Turning off your computer:
• In Windows 10 (using a touch enabled device or mouse):
1. Click or tap .
2. Click or tap and then click or touch Shut down.
• In Windows 8 (using a touch enabled device):
1. Swipe in from the right edge of the screen, opening the Charms menu and select Settings.
2. Tap and then tap Shut down
• In Windows 8 (using a mouse):
1. Point to upper-right corner of the screen and click Settings.
2. Click and then click Shut down.
• In Windows 7:
1. Click Start.
2. Click Shut Down.
2. Ensure that the computer and all attached devices are turned off. If your computer and attached
devices did not automatically turn off when you shut down your operating system, press and hold
the power button for about 6 seconds to turn them off.
7

After working inside your computer
After you complete any replacement procedure, ensure you connect any external devices, cards, and
cables before turning on your computer.
CAUTION: To avoid damage to the computer, use only the battery designed for this particular
Dell computer. Do not use batteries designed for other Dell computers.
1. Connect any external devices, such as a port replicator or media base, and replace any cards, such as
an ExpressCard.
2. Connect any telephone or network cables to your computer.
CAUTION: To connect a network cable, first plug the cable into the network device and then
plug it into the computer.
3. Replace the battery.
4. Replace the base cover.
5. Connect your computer and all attached devices to their electrical outlets.
6. Turn on your computer.
8

2
Removing and installing components
This section provides detailed information on how to remove or install the components from your
computer.
Recommended tools
The procedures in this document require the following tools:
• Small flat blade screwdriver
• Phillips #0 screwdriver
• Phillips #1 screwdriver
• Small plastic scribe
Installing the Subscriber Identification Module (SIM) card
1. Follow the procedure in Before working inside your computer.
2. Insert a paperclip or a SIM card removal tool into the pinhole to remove the SIM card tray [1].
3. Place the SIM card on the SIM card tray [2].
4. Push the SIM card tray into the slot until it clicks into place.
9

Removing the Subscriber Identification Module (SIM) card
CAUTION: Removing the SIM card when the computer is on may cause data loss or damage the
card. Ensure your computer is turned off or the network connections are disabled.
1. Insert a paperclip or a SIM card removal tool into the pinhole on the SIM card tray.
2. Remove the SIM card from the SIM card tray.
3. Push the SIM card tray into the slot until it clicks into place.
Removing the base cover
1. Follow the procedure in Before working inside your computer.
2. To remove the base cover:
a. Loosen the screws that secure the base cover to the computer [1].
b. Lift the base cover from the edge and remove it from the computer [2, 3].
NOTE: You may need a plastic scribe to lift the base cover from the edges.
Installing the base cover
1. Align the base cover with the screw holders on the computer.
2. Press the edges of the cover until it clicks into place.
3. Tighten the screws to secure the base cover to the computer.
4. Follow the procedure in After working inside your computer.
Removing the battery
1. Follow the procedure in Before working inside your computer.
2. Remove the base cover.
3. To remove the battery:
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a. Disconnect the battery cable from the connector on the system board [1].
b. Remove the screws that secure the battery to the computer [2].
NOTE: The number of screws will vary depending on the type of battery installed.
c. Lift the battery away from the computer [3].
4. Unroute the cable from the routing channel [1] and remove the cable from the battery [2].
NOTE: This step is applicable only for a 4-cell battery.
Installing the battery
NOTE: If your computer supports a 6-cell battery, it will not support a hard drive.
1. Connect the battery cable to the connector on the battery.
2. Route the battery cable through the routing channel on the battery.
NOTE: This step is applicable only for a 4-cell battery.
3. Insert the battery into the slot on the computer.
4. Tighten the screws to secure the battery to the computer.
NOTE: The number of screws will vary depending on the type of battery installed.
5. Connect the battery cable to the connector on the system board.
6. Install the base cover.
7. Follow the procedure in After working inside your computer.
Removing the hard drive assembly
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. base cover
b. battery
3. To remove the hard drive assembly:
a. Disconnect the hard drive cable from the connector on the system board [1] .
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b. Remove the screws that secure the hard drive assembly to the computer [2].
c. Lift the hard drive assembly away from the computer [3].
Removing the hard drive from the hard drive bracket
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. base cover
b. battery
c. hard drive assembly
3. Pull the hard drive cable to remove it from the connector.
4. Remove the screws that secure the hard drive bracket to the hard drive [1] and lift the hard drive from
the hard drive bracket [2].
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Installing the hard drive into the hard drive bracket
1. Align the screw holders on the hard drive with the screws on the hard drive bracket.
2. Insert the hard drive into the hard drive bracket.
3. Tighten the screws to secure the hard drive to the hard drive bracket.
4. Install the:
a. hard drive assembly
b. battery
c. base cover
5. Follow the procedure in After working inside your system.
Installing the hard drive assembly
1. Insert the hard drive assembly into the slot on the computer.
2. Tighten the screws to secure the hard drive assembly to the computer.
3. Connect the hard drive cable to the connector on the hard drive and on the system board.
4. Install the:
a. battery
b. base cover
5. Follow the procedures in After working inside your system.
Removing the optional M.2 Solid State Drive (SSD)
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. base cover
b. battery
3. To remove the SSD:
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a. Remove the screw that secures the SSD to the computer [1].
b. Slide and lift the SSD from the computer [2].
Installing the optional M.2 SSD
1. Insert the SSD into the connector on the computer.
2. Tighten the screw to secure the SSD to the computer.
3. Install the:
a. battery
b. base cover
4. Follow the procedure in After working inside your computer.
Removing the optional PCIe SSD
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. base cover
b. battery
3. To remove the PCIe SSD:
a. Remove the screws that secure the SSD bracket to the SSD [1].
b. Remove the SSD bracket [2].
c. Remove the SSD from the computer [3].
d. Remove the thermal pad from the computer.
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Installing the optional PCIe SSD
1. Insert the SSD clip into the slot on the computer.
2. Tighten the screw to secure the SSD clip to the computer.
3. Remove the adhesive and fix the thermal pad to the slot in the computer.
4. Insert the SSD into the connector on the computer.
5. Place the SSD bracket over the SSD and tighten the screws to secure it to the computer.
6. Install the:
a. battery
b. base cover
7. Follow the procedure in After working inside your computer.
Removing the memory module
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. base cover
b. battery
3. Pull the clips securing the memory module until the memory module pops up [1].
4. Remove the memory module from the system board [2].
Installing the memory module
1. Insert the memory module into the memory module socket until the clips secure the memory
module.
2. Install the:
a. battery
b. base cover
3. Follow the procedures in After working inside your computer.
Removing the WLAN card
1. Follow the procedure in Before working inside your computer.
2. Remove the:
15

a. base cover
b. battery
3. To remove the WLAN card:
a. Remove the screw that secures the metal bracket to the WLAN card [1].
b. Remove the metal bracket [2].
c. Disconnect the WLAN cables from the connectors on the WLAN card [3].
d. Unroute the WLAN cables from the routing channel.
e. Remove the WLAN card from the computer [4].
Installing the WLAN card
1. Insert the WLAN card into the slot on the computer.
2. Route the WLAN cables through the routing channel.
3. Connect the WLAN cables to the connectors on the WLAN Card.
4. Place the metal bracket and tighten the screw to secure it to the computer.
5. Install the:
a. battery
b. base cover
6. Follow the procedure in After working inside your system.
Removing the WWAN card
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. base cover
b. battery
3. To remove the WWAN card:
a. Remove the screw that secures the WWAN card [1].
b. Disconnect the WWAN cables from the connectors on the WWAN card [2].
c. Unroute the WWAN cables from the routing channel.
d. Remove the WWAN card from the computer [3].
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Installing the WWAN card
1. Insert the WWAN card into the slot on the computer.
2. Route the WWAN cables through the routing channel.
3. Connect the WWAN cables to the connectors on the WWAN card.
4. Tighten the screw to secure the WWAN card to the computer
5. Install the:
a. battery
b. base cover
6. Follow the procedure in After working inside your computer.
Removing the power connector port
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. base cover
b. battery
c. dock frame
3. To remove the power connector port:
a. Remove the screw to release the metal bracket on the power connector port [1].
b. Lift the metal bracket from the computer [2].
c. Remove the power connector port from the computer [3].
d. Disconnect the power connector port cable from the computer [4].
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Installing the power connector port
1. Insert the power connector port into the slot on the computer.
2. Place the metal bracket on the power connector port.
3. Tighten the screw to secure the power connector port to the computer.
4. Route the power connector port cable through the routing channels.
5. Connect the power connector port cable to the connector on the system board.
6. Install the:
a. dock frame
b. battery
c. base cover
7. Follow the procedure in After working inside your computer.
Removing the keyboard
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. base cover
b. battery
3. Disconnect the keyboard cables from the connectors on the system board [1, 2].
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4. To remove the keyboard:
a. Using a plastic scribe, lift the keyboard trim from the edges to release it from the keyboard [1, 2,
3].
b. Remove the screws that secure the keyboard to the computer [4].
c. Lift the keyboard from computer [5].
Installing the keyboard
1. Align the keyboard with the screw holders on the computer.
2. Tighten the screws to secure the keyboard to the computer.
3. Align the keyboard trim with the tabs on the computer and press it until it clicks into place
4. Connect the keyboard cables to the connectors on the system board.
5. Install the:
a. battery
b. base cover
6. Follow the procedure in After working inside your system.
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Removing the display assembly
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. base cover
b. battery
c. WLAN
d. WWAN
3. To remove the display hinge brackets:
a. Remove the screw that secures the display hinge bracket to the computer [1].
b. Remove the display hinge bracket from the computer [2].
c. Remove the screws that secure the display assembly to the computer [3].
4. To disconnect display cable and remove the display assembly:
a. Remove the screw that secures the display cable bracket to the computer [1].
b. Remove the display cable bracket to access the display cable [2].
c. Disconnect the display cable from the system board [3].
d. Release the antenna cables and display cable from the routing channel [4].
e. Remove the screws that secure the display assembly and lift the display assembly to remove it
from the computer [5].
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