Dell Latitude E6400 XFR Administrator Guide

www.dell.com | support.dell.com
Dell™ Business Client E-Family
Re-Image How-To Guide

Notes
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
____________________
Information in this document is subject to change without notice.
© 2008 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Dell Precision, and Latitude are trademarks of Dell
Inc.; Intel, vPro, ProSet, and AMT are registered trademarks of Intel Corporation in the U.S. and other
countries; Microsoft, Windows,Windows XP,MS-DOS and Windows Vista are either trademarks or
registered trademarks of Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
December 2008 Rev. A00

Contents
1Overview. . . . . . . . . . . . . . . . . . . . . . . . . . 5
2 Supported Operating Systems . . . . . . . . . . 7
3 E-Family New Features and
Image Impact . . . . . . . . . . . . . . . . . . . . . . 9
4 Latest Drivers / Applications and
Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . 11
5 Installation Sequence Overview . . . . . . . 13
6BIOS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
7 Recommended Drivers / Applications,
Installation Order . . . . . . . . . . . . . . . . . . 17
Microsoft QFEs. . . . . . . . . . . . . . . . . . . . . . 17
Intel Mobile Chipset . . . . . . . . . . . . . . . . . . . 17
PCMCIA / Smartcard Controller . . . . . . . . . . . . . 17
Intel Storage - Intel Matrix Storage Manager . . . . . 17

4Contents
Graphics and Audio . . . . . . . . . . . . . . . . . . . 19
Integrated Wired Network Controller . . . . . . . . . . 19
Dell ControlPoint . . . . . . . . . . . . . . . . . . . . . 20
DCP System Manager. . . . . . . . . . . . . . . . 20
DCP Connection Manager . . . . . . . . . . . . . 22
DCP Security Manager . . . . . . . . . . . . . . . 25
Wireless Network Controller . . . . . . . . . . . . . . 26
Bluetooth (Wireless PAN) . . . . . . . . . . . . . . . . 27
Broadband Wireless Wide Area Network Controller. . 27
Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . 27
Modem (Not applicable to Dell Precision M6400) . . . 28
Intel vPro or AMT (Applicable ONLY to
vPro Configurations) . . . . . . . . . . . . . . . . . . . 28
Touch Screen Digitizer (E6400 ATG only) . . . . . . . . 29
8 Windows Update . . . . . . . . . . . . . . . . . . 31
9 Miscellaneous . . . . . . . . . . . . . . . . . . . . 33
Dell e-Docks (E-Family Docking Stations) . . . . . 33
Webcam. . . . . . . . . . . . . . . . . . . . . . . 33

Dell Business Client E-Family Re-Image How-To Guide 5
Overview
The purpose of this document is to detail the required steps for re-imaging
Dell E-Family notebooks with Microsoft®operating systems. Dell Mobile
Precision Workstations™ also support Red Hat®Linux 5.1. This document is
specific to Microsoft operating systems.
Dell E-Family systems ship with MS Windows XP®SP3 or Vista®SP1. These
images include the Dell recommended software stack and settings including
drivers and applications which were tested and validated with the system.
Drivers and applications must be installed on Dell E-Family systems in a
prescribed order to ensure optimal performance. Failure to install drivers and
applications as detailed in this document may result in undesirable
performance.
Dell provides Drivers and Applications that are not included in Microsoft
operating systems. These drivers are required to enable the new technologies
and features of Dell E-Family products. Reinstalled images should be built
starting from a clean OS load and following the steps in this guide. Dell does
not recommend starting from an image built for D-Family products or other
computer systems.
This "How-To" guide applies to the following-Family systems:
• Dell Latitude™
– E4200
– E4300
– E5400
– E5500
– E6400
– E6400 ATG
– E6500
• Dell Precision Mobile WorkStations
– M2400
– M4400
– M6400

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Dell Business Client E-Family Re-Image How-To Guide 7
Supported Operating Systems
The following Microsoft operating systems have been validated for use on
Dell E-Family notebook computers. These operating systems and their
service packs are the latest and most updated releases from Microsoft.
• Microsoft Windows XP Service Pack-3 - 32-Bit
• Microsoft Windows XP Service Pack-3 - 64-Bit
• Vista Service Pack-1 - 32-Bit
• Vista Service Pack-1 - 64-Bit

8Dell Business Client E-Family Re-Image How-To Guide

Dell Business Client E-Family Re-Image How-To Guide 9
E-Family New Features and Image
Impact
Dell E-Family systems feature new hardware technologies that require a new
software stack, drivers and / or applications. These products are not
compatible with previous images built or installed on non E-Family or
previous Dell products.
Among these new hardware and technologies are:
•Intel
®
ICH-9M Chipset
• Intel IRRT (Intel Rapid Recovery Technology)
•eSATA
• Intel AMT (Intel Active Management Technology)
• Graphics controller (Intel and nVidia
®
)
•DisplayPort
• Network LoM (Intel and Broadcom
®
)
• Wireless LAN
• Wireless WAN
• Bluetooth
®
/ UWB
• Broadcom Unified Security Hub (USH)
• Contactless smartcard / RFID
•Webcam
•DellControlPoint
– System Manager
– Connection Manager
–SecurityManager
•PrivacyScreen
• Touch Screen Digitizer (Only 6400 ATG)

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Dell Business Client E-Family Re-Image How-To Guide 11
Latest Drivers / Applications and
Utilities
All Dell validated and tested drivers and applications are located on Dell's
support web site (support.dell.com).
• Choose drivers and downloads
• Select Product Model and the Model Number
NOTE: The 32-bit or 64-bit version must be selected

12 Dell Business Client E-Family Re-Image How-To Guide

Dell Business Client E-Family Re-Image How-To Guide 13
Installation Sequence Overview
The list below is a general overview of drivers and applications that must be
installed on Dell E-Family systems in a prescribed order to ensure optimal
performance. Actual system configurations may vary.
•UpdatedBIOS
• Dell System Software - A compilation of critical Microsoft QFEs updates.
• Intel Chipset - Helps Windows control system board components and
controllers.
• PCMCIA/SmartCard controller - Enables and enhances the
PCMCIA/SmartCard controller.
• Intel Storage - Intel Matrix Storage Manager
• Sound Card - Enables and enhances the audio controller.
•VideoCard-Enhancesvideo performance.
• Integrated Wired Network Controller - Enables and enhances the network
controller.
• Dell ControlPoint - DCP:
– DCP System Manager
• DCP All Day Battery Life - ADBL (Requires Dell DCP System
Manager and security driver)
• DCP - Ambient Light Sensor (Requires Dell DCP System
Manager and ALS utility)
– DCP Connection Manager
– DCP - Security Manager (Requires Dell ControlPoint security driver)
• Wireless Network Controller - Enables and enhances the wireless network
controller.
• Bluetooth Module - Enables and enhances the Bluetooth controller.
• Broadband Wireless Wide Area Network Controller
• Touch Pad/Track Stick/Pointer - Enhances the pointing device features.
• Modem - Enables and enhances the modem.
• Intel vPro™ or AMT™ - Enhances System Manageability

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Dell Business Client E-Family Re-Image How-To Guide 15
BIOS
Dell recommends flashing the latest BIOS available to the system. This is
posted on Dell's driver and downloads support web site (support.dell.com),
under BIOS.
Some of the BIOS settings are critical to operating system performance.
These are as follows:
• SATA configuration mode (Applicable to all Dell E-Family Notebook
systems except Dell precision M6400 workstation): To access SATA
configuration mode, select
Settings → System Configuration → SATA
Operation
.
–
Disabled : SATA Controllers are hidden
–
ATA : Basic Disk Operation mode, does not require additional storage
driver.
NOTE: eSATA is not functional in this mode.
– AHCI : SATA is configured for AHCI (Advanced Host Controller
Interface) mode, which offers faster performance, eSATA support and
increased battery life. This mode requires an additional storage driver
provided by Dell if an operating system other than those previously
specified is installed on the notebook.
–
IRRT (Default) : SATA is configured to support IRRT (Intel's Rapid
Recovery Technology), This mode supports AHCI mode features as
well as disk mirroring (RAID-1). IRRT allows data backup and
restoration. This mode requires an additional storage driver provided
by Dell if an operating system other than those previously specified is
installed on the notebook.
NOTE: RAID support requires second hard disk drive.
NOTE: This mode does not apply to E5400 and E5500 E-Family models.
– RAID (Default) : Applicable to Dell precision M6400 workstation only
in lieu of IRRT mode. SATA is configured to support RAID. This
mode supports AHCI mode features as well as disk mirroring (RAID-0
and RAID-1). RAID allows data backup and restoration. This mode
requires an additional storage driver provided by Dell if an operating
system other than those previously specified is installed on the
notebook.

16 Dell Business Client E-Family Re-Image How-To Guide
• If AHCI or IRRT or RAID modes are selected, Intel's Matrix Storage
Manager driver must be installed in conjunction with the installation of
the operating system. See "Intel Storage - Intel Matrix Storage Manager"
on page 17.
• TPM Security: These options enable and configure the Trusted Platform
Module (TPM). If TPM is to be deployed, TPM must be enabled in the
BIOS Setup program. To access TPM Security, select
Security → TPM
Security
.
–TPMSecurity:
•
Disabled: The BIOS will not turn on the TPM during POST. The
TPM will be non-functional and invisible to the operating system.
•
Enabled: The BIOS will turn the TPM during POST, so that it
can be used by the operating system.
–
Deactivate (Default) = The TPM will be deactivated and disabled.
–
Activate = The TPM will be enabled and activated.
–
Clear = The BIOS clears the information stored in the TPM.

Dell Business Client E-Family Re-Image How-To Guide 17
Recommended Drivers /
Applications, Installation Order
For best results, Dell recommends installing drivers / applications in the
following order:
Microsoft QFEs
Dell recommends installing all of the latest available fixes specific to the
system. These are available through the Dell System Software utility posted
on Dell's driver and downloads support web site (support.dell.com) under
System Utilities.
Intel Mobile Chipset
Microsoft operating systems do not include the updated Intel Chipset Mobile
driver for Dell E-Family notebooks. If the operating system has been
reinstalled, the following Intel Chipset driver provided by Dell must be
installed:
• Intel Mobile Chipset driver, found under Chipset on Dell's driver and
downloads support web site (
support.dell.com )
PCMCIA / Smartcard Controller
Microsoft operating systems do not include the Ricoh™ R5C8xx Smartcard
controller driver. Install the following driver provided by Dell:
• R5C8xx Ricoh driver, found under Chipset on Dell's driver and downloads
support web site (
support.dell.com )
Intel Storage - Intel Matrix Storage Manager
The Intel Matrix Storage Manager (IMSM) driver is required to be installed
on operating systems other than those validated by Dell in AHCI, IRRT, and
RAID SATA modes.
The SATA operation modes are configured in the BIOS. Refer to "BIOS" on
page 15.

18 Dell Business Client E-Family Re-Image How-To Guide
If the SATA mode is configured in AHCI, IRRT or RAID mode, the IMSM
driver must be installed during the initial operating system installation stages.
The IMSM driver is only available from Dell.
Microsoft operating systems other than those specified at the beginning of
this document do not include this driver. If SATA configuration mode in the
BIOS is set to either AHCI, IRRT or RAID install the following Dell IMSM
driver:
• Intel Matrix Storage Manager driver, found under SATA Drivers on Dell's
driver and downloads support web site (
support.dell.com )
Follow these steps to install the IMSM driver:
For Microsoft XP 32-Bit and 64-Bit operating systems:
• Installing the Intel IMSM driver using the Floppy Drive:
– Boot to the Dell Recovery DVD (RDVD) and select
Create RAID
driver
from the list of items. You will need a floppy disk drive and a
diskette for this selection. The IMSM driver must be on the root of
the A:\
– Once the driver is extracted and stored on the target diskette, boot to
the operating system CD and start the installation.
– In the initial stage of Windows Setup, press <F6> to install the third-
party IMSM SCSI or RAID drivers.
– When prompted, insert the floppy disk containing the IMSM driver
and follow the instructions provided by Windows Setup.
– After reading the floppy disk, select
Intel(R) ICH9M-E/M SATA
AHCI Controller
if in AHCI mode, or Intel(R) ICH8M-E/ICH9M-
eSATA RAID Controller
if in IRRT mode.
For Microsoft Vista 32-Bit and 64-Bit operating systems:
• Installing the Intel IMSM driver after the installation of the operating
system:
– Boot to the operating system DVD, and start the installation.
– After completing the OS installation, insert the Dell RDVD.
– Select the IMSM driver and follow the installation procedure.
If Intel Rapid Recovery or RAID Technologies is to be used, ensure the
following:

Dell Business Client E-Family Re-Image How-To Guide 19
• SATA operation mode in the BIOS is set to IRRT (applies to specific E-
Family models except M6400), and set to RAID (applicable to Dell
Precision M6400 only)
• Microsoft operating system was installed under IRRT or RAID mode, and
the latest Intel Storage IMSM driver is installed
• Install the following Intel IMSM application provided by Dell:
– Intel Matrix Storage Manager Application
Graphics and Audio
Audio drivers under XP 32-Bit and 64-Bit, and Vista 32-Bit and 64-Bit must
be installed prior to installing the graphics driver. This applies to both Intel
and nVidia graphics solutions.
Microsoft operating systems do not include the audio driver recommended by
Dell, so you must install the following driver:
• IDT 92HDxxx HD Audio driver, found under Audio on Dell's driver and
downloads support web site (
support.dell.com )
Microsoft operating systems include the VGA graphics drivers only. For
optimum graphics performance, Dell recommends installing the Dell
graphics driver applicable to your system.
• For Intel Graphics - GM45 / GEE45 / GS45 offerings (available on all E-
Family Latitude systems)
– GM45/GE45/GS 45 Integrated graphics driver, found under
Video on
Dell's driver and downloads support web site (
support.dell.com )
• For nVidia Graphics solution
–Quadro™ NVS 160M driver, found under
Video on Dell's driver and
downloads support web site (
support.dell.com ), (available on E6400,
E6500, M2400 and M4400)
– Quadro FX 2700M / 3700M, found under
Video on Dell's driver and
downloads support web site (
support.dell.com ) (available on M6400)

20 Dell Business Client E-Family Re-Image How-To Guide
Integrated Wired Network Controller
Broadcom (E5400, E5500, and M6400 Products Only)
• Microsoft operating systems XP 32-Bit and 64-Bit, and Vista 32-Bit and 64-
Bit do not provide native support for the Broadcom 57xx Gigabit LoM
device. Install the following Dell driver for network connectivity:
– Broadcom 57XX Gigabit Integrated Controller driver, found under
Network on Dell's driver and downloads support web site
(
support.dell.com )
Intel (E4200, E4300, E6400, E6500, and M2400 and M4400 Products Only)
• Microsoft operating systems XP 32-Bit and 64-Bit, and Vista 32-Bit and 64-
Bit do not provide native support for the Intel 825xx Gigabit LoM device.
Install the following Dell driver for network connectivity:
– 825xx Gigabit Platform LAN Network device, found under
Network
on Dell's driver and downloads support web site (
support.dell.com )
Dell ControlPoint
Dell ControlPoint is a Dell developed modular application providing access
via a single interface to system settings for power management, displays and
devices, connections, security and system information. The solution consists
of three independent modules described below and are available only from
Dell at support.dell.com under Applications.
DCP System Manager
Dell ControlPoint System Manager module provides a complete set of power
management configuring and alerting capabilities:
• Battery Status
• Power Scheme and Sleep Mode
• Display and Devices
• Keyboard Backlighting and Hotkeys
• Extended Battery Life / All Day Battery Life
To enable features offered on Dell E-Family through Dell DCP System
Manager, install the following application: