Dell S2817Q User manual

Model: S2817Q
Regulatory model: S2817Qt
Dell S2817Q
User’s Guide

NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international
copyright and intellectual property laws.
Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions.
All other marks and names mentioned herein may be trademarks of their respective companies.
2016 – 01 Rev. A00

Contents
About Your Monitor ..................................... 5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Monitor Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Plug-and-Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
LCD Monitor Quality and Pixel Policy. . . . . . . . . . . . . . . . . . . . . . 19
Setting Up the Monitor..................................20
Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Connecting Your Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Removing the Monitor Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Operating the Monitor .................................. 25
Turning on the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using the Front Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using the On-Screen Display (OSD) Menu . . . . . . . . . . . . . . . . . . . 28
Troubleshooting .......................................42
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Contents | 3

4| Contents
Mobile High-Definition Link (MHL) Specific Problems. . . . . . . . . . . . 47
Appendix ..............................................48
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
FCC Notices (U.S. only) and Other Regulatory Information . . . . . . . . 48
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Setting Up Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Maintenance Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

About Your Monitor | 5
About Your Monitor
Package Contents
Your monitor ships with the components shown below. Make sure that you have
received all the components and contact Dell if something is missing.
NOTE: Some items may be optional and may not ship with your monitor.
Somefeatures or media may not be available in certain countries.
Monitor
Stand riser
Stand base
Power cable (varies by country)
HDMI 2.0 cable

6| About Your Monitor
USB 3.0 upstream cable (enables
the USB ports on the monitor)
DP cable (DP to mDP)
•Drivers and documentation media
•Quick Setup Guide
•Safety and Regulatory Information
Product Features
The Dell S2817Q monitor has an active matrix, thinfilm transistor (TFT), liquid crystal
display (LCD), and LED backlight. The monitor features include:
• 70.86cm (27.9-inch) viewable area display (measured diagonally).
3840x2160 resolution with full-screen support for lower resolutions.
• Mega dynamic contrast ratio (8,000,000:1).
• Tilt capability.
• Dual HDMI/MHL offers seamless connectivity to secondary devices such as select
smartphones, DVD players, gaming consoles etc.
• Removable stand.
• Plug and play capable if supported by your system.
• Color gamut of 72% (typical).
• On-screen display (OSD) adjustments for easy setup and screen optimization.
• Software and documentation media includes an information file (INF), Image-color
matching file (ICM), and product documentation.
• Dell display manager software (available on the disc shipped with the monitor).
• Energy saver feature for energy star compliance.
• Security-lock slot.
• Capability of switching from wide aspect to standard aspect ratio while maintaining
image quality.
• EPEAT Silver rating.
• BFR/PVC- reduced.
• TCO-certified displays.
• Arsenic-free glass and mercury-free for the panel only.
• 0.5 W standby power when in the sleep mode.
• Energy gauge shows the energy level being consumed by the monitor in real time.
• Analog backlight dimming control for flicker free display.

About Your Monitor | 7
Identifying Parts and Controls
Front view
Label Description
1Function buttons (For more information, see Operating the Monitor)
2Power on/off button (with LED indicator)
Back View
Label Description Use
1Security-lock slot Secures monitor with security lock
(sold separately).
2Barcode, serial number, and
Service Tag label Refer to this label if you need to contact Dell for technical support.
3Regulatory label Lists the regulatory approvals.
4Letter etching Lists the regulatory approvals.
5Cable-management slot Use to organize cables by placing them
through the slot.

8| About Your Monitor
Bottom View
Label Description Use
1AC power connector To connect the monitor power cable.
2USB downstream ports Connect your USB device. You can only use this
connector after you have connected the USB cable
to the computer and USB upstream connector on
the monitor.
3USB upstream port Connect the USB cable that comes with your
monitor to the computer. Once this cable is
connected, you can use the USB downstream
connectors on the monitor.
4Audio line-out port Connect speakers to playback audio coming
through HDMI or DP audio channels.
Only supports 2-channel audio.
NOTE: The audio line-out port does not support
headphones.
WARNING: Excessive sound pressure from
earphones or headphones can cause hearing
damage or loss.
5HDMI (MHL) 1 port Connect your computer with HDMI cable or
portable device with MHL cable.
6HDMI (MHL) 2 port Connect your computer with HDMI cable or
portable device with MHL cable.
7DP connector (in) Connect your computer with DP cable.
8mDP connector (in) Connect your computer with mDP to DP cable.

About Your Monitor | 9
Monitor Specifications
Flat Panel Specifications
Screen type Active matrix - TFT LCD
Panel type TN
Viewable image
Diagonal 70.86 cm (27.90 inches)
Active Area
Horizontal 620.93 mm (24.45 inches)
Vertical 341.28 mm (13.43 inches)
Area 211910.99 mm2(328.36 inches2)
Pixel pitch 0.16 mm x 0.16 mm
Viewing angle
Horizontal 170° (typical)
Vertical 160° (typical)
Luminance output 300 cd/m² (typical)
Contrast ratio 1000 to 1 (typical)
8,000,000 to 1 (dynamic contrast on)
Faceplate coating Anti-glare treatment of the front polarizer (3H)
Backlight LED
Response Time 2 ms typical (G to G)
Color depth 1.0737 G (8 Bits.+ High FRC)
Color gamut 72% of NTSC
Resolution Specifications
Horizontal scan range 31 kHz to 140 kHz (DP/HDMI)
30 kHz to 83 kHz (MHL)
Vertical scan range 50 Hz to 75 Hz (DP/HDMI)
24 Hz to 60 Hz (MHL)
Maximum preset resolution 3840 x 2160 at 60 Hz
Video display capabilities
(DP & HDMI & MHL playback)
480p, 576p, 720p, 1080p

10 | About Your Monitor
Preset Display Modes
Display Mode Horizontal
Frequency (kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal/
Vertical)
720 x 400 31.5 70.0 28.3 -/+
640 x 480 31.5 60.0 25.2 -/-
640 x 480 37.5 75.0 31.5 -/-
800 x 600 37.9 60.0 40.0 +/+
800 x 600 46.9 75.0 49.5 +/+
1024 x 768 48.4 60.0 65.0 -/-
1024 x 768 60.0 75.0 78.8 +/+
1152 x 864 67.5 75.0 108.0 +/+
1280 x 800 49.3 60.0 71.0 +/+
1280 x 1024 64.0 60.0 108.0 +/+
1280 x 1024 80.0 75.0 135.0 +/+
1600 x 1200 75.0 60.0 162.0 -/+
1920 x 1080 67.5 60.0 193.5 +/+
1920 x 2160 133.29 60.0 277.25 +/-
2048 x 1280 78.9 59.9 174.25 +/-
2560 x 1440 88.8 60.0 241.5 +/-
3840 x 2160 65.68 30.0 262.75 +/+
3840 x 2160 133.313 60.0 533.25 +/+
MHL Source Display Modes
Display Mode Frequency (Hz)
640 x 480p 60
720 x 480p 60
720 x 576p 50
720 (1440) x 480i 60
720 (1440) x 576i 50
1280 x 720p 60
1280 x 720p 50
1920x1080i 60
1920x1080i 50
1920x1080p 30
1920x1080p 60

About Your Monitor | 11
Electrical Specifications
Video input signals •Digital video signal for each dierential line
Per dierential line at 100 ohm impedance
•mDP/DP/HDMI/MHL signal input support
Input voltage/ frequency/current 100-240 VAC / 50 or 60 Hz ± 3 Hz / 1.6 A
(maximum)
Inrush current 120 V: 30 A (Max.)
240 V: 60 A (Max.)
Speaker Specifications
Speaker rated power 2 x (3 W + 6 W)
Frequency response 100 Hz - 20 kHz
Impedance 8 ohm
Physical Characteristics
Connector type •1 DP connector (DP in)
•1 mDP connector
•2 HDMI/MHL connector
•1 Audio line-out
•1 USB 3.0 upstream connector
•2 USB 3.0 downstream connector
Signal cable type DP to mDP 1.8 M cable
USB 3.0 1.8 M cable
HDMI 2.0 1.8 M cable
Dimensions (with stand)
Height 470.6 mm (18.53 inches)
Width 657.9 mm (25.90 inches)
Depth 185.4 mm (7.30 inches)
Dimensions (without stand)
Height 382.4 mm (15.05 inches)
Width 657.9 mm (25.90 inches)
Depth 63.4 mm (2.50 inches)
Stand dimensions
Height 182.8 mm (7.20 inches)
Width 244.6 mm (9.63 inches)
Depth 185.4 mm (7.30 inches)
Weight
Weight with packaging 9.05 kg (19.95 lb)

12 | About Your Monitor
Weight with stand assembly
and cables 6.6 kg (14.55 lb)
Weight without stand assembly
(For wall mount or VESA mount
considerations - no cables)
5.05 kg (11.13 lb)
Weight of stand assembly 1.0 kg (2.2 lb)
Environmental Characteristics
Temperature
Operating 0°C to 40°C (32°F to 104°F)
Non-operating –20°C to 60°C (–4°F to 140°F)
Humidity
Operating 10% to 80% (non-condensing)
Non-operating 5% to 90% (non-condensing)
Altitude
Operating 5,000 m (16,404 ft) (maximum)
Non-operating 12,192 m (40,000 ft) (maximum)
Thermal dissipation 308 BTU/hour (maximum)
120 BTU/hour (typical)

About Your Monitor | 13
Power Management Modes
If you have VESA’s DPM-compliant video card or software installed in your PC, the
monitor can automatically reduce its power consumption when not in use. This is
referred to as power save mode*. If the computer detects input from the keyboard,
mouse, or other input devices, the monitor automatically resumes functioning. The
following table shows the power consumption and signaling of this automatic power
saving feature.
VESA
Modes
Horizontal
Sync
Vertical
Sync
Video Power Indicator Power Consumption
Normal
operation
Active Active Active White 90 W (maximum)**
35 W (typical)
Active-off
mode
Inactive Inactive Off White
(blinking slowly)
Less than 0.5 W
Switch off - - - Off Less than 0.3 W
Energy Star Power Consumption
On Mode 30 W***
The OSD operates only in the normal operation mode. If you press any button in the
active-off mode, one of the following message is displayed:
*Zero power consumption in OFF mode can only be achieved by disconnecting
the AC mains cable from the monitor.
**Maximum power consumption with maximum luminance.
*** Energy consumption (On Mode) is tested at 230 Volts / 50 Hz.
This document is informational only and reflects laboratory performance. Your product
may perform differently, depending on the software, components and peripherals you
ordered and shall have no obligation to update such information. Accordingly, the
customer should not rely upon this information in making decisions about electrical
tolerances or otherwise. No warranty as to accuracy or completeness is expressed or
implied.
Activate the computer and the monitor to gain access to the OSD.
NOTE: This monitor is ENERGY STAR -compliant.

14 | About Your Monitor
Pin Assignments
DP connector (in)
Pin number 20-pin side of theconnected signal cable
1ML3(n)
2GND
3ML3(p)
4ML2(n)
5GND
6ML2(p)
7ML1(u)
8GND
9ML1(p)
10 ML0(n)
11 GND
12 ML0(p)
13 CONFIG1
14 CONFIG2
15 AUX CH (p)
16 GND
17 AUX CH (n)
18 Hot Plug Detect
19 Return
20 DP_PWR

About Your Monitor | 15
mDP connector (in)
Pin number 20-pin side of theconnected signal cable
1GND
2Hot Plug Detect
3ML3 (n)
4CONFIG1
5ML3 (p)
6CONFIG2
7GND
8GND
9ML2 (n)
10 ML0 (p)
11 ML2 (p)
12 ML0 (p)
13 GND
14 GND
15 ML1 (n)
16 AUX (p)
17 ML1 (p)
18 AUX (n)
19 GND
20 DP_PWR

16 | About Your Monitor
HDMI connector
Pin number 19-pin side of theconnected signal cable
1TMDS DATA 2+
2TMDS DATA 2 SHIELD
3TMDS DATA 2-
4TMDS DATA 1+
5TMDS DATA 1 SHIELD
6TMDS DATA 1-
7TMDS DATA 0+
8TMDS DATA 0 SHIELD
9TMDS DATA 0-
10 TMDS CLOCK+
11 TMDS CLOCK SHIELD
12 TMDS CLOCK-
13 CEC
14 Reserved (N.C. on device)
15 DDC CLOCK (SCL)
16 DDC DATA (SDA)
17 DDC/CEC Ground
18 +5 V POWER
19 HOT PLUG DETECT

About Your Monitor | 17
MHL connector
Pin number 19-pin side of theconnected signal cable
1N/C
2CD_SENSE
3N/C
4N/C
5TMDS_GND
6N/C
7MHL+
8MHL_Shield
9MHL-
10 N/C
11 TMDS_GND
12 N/C
13 N/C
14 N/C
15 CD_PULLUP
16 N/C
17 VBUS_CBUS_GND
18 VBUS
19 CBUS
2Shell Shield

18 | About Your Monitor
Universal Serial Bus (USB)
This section gives you information about the USB ports available on your monitor.
NOTE: Up to 0.9 A on 2 USB downstream ports.
Your computer has the following USB ports:
• One upstream - bottom
• Two downstream - Two at bottom
NOTE: The monitor’s USB ports work only when the monitor is on or in the power
save mode. If you turn off the monitor and then turn it on, the attached peripherals
may take a few seconds to resume normal functionality.
Transfer speed Data rate Power consumption
SuperSpeed 5 Gbps 4.5 W (Max., each port)
Hi-Speed 480 Mbps 2.5 W (Max., each port)
Full speed 12 Mbps 2.5 W (Max., each port)
USB upstream port USB downstreamport
Pin number Signal name Pin number Signal name
1 VBUS 1 VBUS
2D- 2D-
3D+ 3D+
4GND 4GND
5StdB_SSTX- 5StdA_SSRX-
6StdB_SSTX+ 6StdA_SSRX+
7GND_DRAIN 7GND_DRAIN
8StdB_SSRX- 8StdA_SSTX-
9StdB_SSRX+ 9StdA_SSTX+
Shell Shield Shell Shield

About Your Monitor | 19
Plug-and-Play
You can install the monitor in any Plug-and-Play-compatible system. The monitor
automatically provides the computer system with its extended display identification data
(EDID) using display data channel (DDC) protocols so the computer can configure itself
and optimize the monitor settings. Most monitor installations are automatic; you can
select different settings if desired. For more information about changing the monitor
settings, see Operating the Monitor.
LCD Monitor Quality and Pixel Policy
During the LCD monitor manufacturing process, it is not uncommon for one or more
pixels to become fixed in an unchanging state which are hard to see and do not affect
the display quality or usability. For more information on LCD Monitor Pixel Policy, see
Dell support site at: http://www.dell.com/support/monitors.

20 | Setting Up the Monitor
Setting Up the Monitor
Attaching the Stand
NOTE: The stand riser and stand base are detached when the monitor is shipped
from the factory.
NOTE: The procedure below is applicable for the default stand. If you purchased
any other stand, see the documentation shipped with the stand to set it up.
CAUTION: Place monitor on a flat, clean, and soft surface to avoid scratching the
display panel.
Connect the stand riser to stand base.
1Attach the stand riser to the stand base.
2Tighten the thumbscrew below the stand base.
To attach the monitor stand:
1Remove the monitor protective cover and place the moitor with its front facing
downward on it.
2Insert the two tabs on the upper part of the stand to the groove on the back of
the monitor.
3Press the stand down till it snaps into its place.