Dell S2817Q User manual

Model: S2817Q
Regulatory model: S2817Qt
Dell S2817Q
User’s Guide

NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international
copyright and intellectual property laws.
Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions.
All other marks and names mentioned herein may be trademarks of their respective companies.
2016 – 01 Rev. A00

Contents
About Your Monitor ..................................... 5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Monitor Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Plug-and-Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
LCD Monitor Quality and Pixel Policy. . . . . . . . . . . . . . . . . . . . . . 19
Setting Up the Monitor..................................20
Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Connecting Your Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Removing the Monitor Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Operating the Monitor .................................. 25
Turning on the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using the Front Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using the On-Screen Display (OSD) Menu . . . . . . . . . . . . . . . . . . . 28
Troubleshooting .......................................42
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Contents | 3

4| Contents
Mobile High-Definition Link (MHL) Specific Problems. . . . . . . . . . . . 47
Appendix ..............................................48
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
FCC Notices (U.S. only) and Other Regulatory Information . . . . . . . . 48
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Setting Up Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Maintenance Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

About Your Monitor | 5
About Your Monitor
Package Contents
Your monitor ships with the components shown below. Make sure that you have
received all the components and contact Dell if something is missing.
NOTE: Some items may be optional and may not ship with your monitor.
Somefeatures or media may not be available in certain countries.
Monitor
Stand riser
Stand base
Power cable (varies by country)
HDMI 2.0 cable

6| About Your Monitor
USB 3.0 upstream cable (enables
the USB ports on the monitor)
DP cable (DP to mDP)
•Drivers and documentation media
•Quick Setup Guide
•Safety and Regulatory Information
Product Features
The Dell S2817Q monitor has an active matrix, thinfilm transistor (TFT), liquid crystal
display (LCD), and LED backlight. The monitor features include:
• 70.86cm (27.9-inch) viewable area display (measured diagonally).
3840x2160 resolution with full-screen support for lower resolutions.
• Mega dynamic contrast ratio (8,000,000:1).
• Tilt capability.
• Dual HDMI/MHL offers seamless connectivity to secondary devices such as select
smartphones, DVD players, gaming consoles etc.
• Removable stand.
• Plug and play capable if supported by your system.
• Color gamut of 72% (typical).
• On-screen display (OSD) adjustments for easy setup and screen optimization.
• Software and documentation media includes an information file (INF), Image-color
matching file (ICM), and product documentation.
• Dell display manager software (available on the disc shipped with the monitor).
• Energy saver feature for energy star compliance.
• Security-lock slot.
• Capability of switching from wide aspect to standard aspect ratio while maintaining
image quality.
• EPEAT Silver rating.
• BFR/PVC- reduced.
• TCO-certified displays.
• Arsenic-free glass and mercury-free for the panel only.
• 0.5 W standby power when in the sleep mode.
• Energy gauge shows the energy level being consumed by the monitor in real time.
• Analog backlight dimming control for flicker free display.

About Your Monitor | 7
Identifying Parts and Controls
Front view
Label Description
1Function buttons (For more information, see Operating the Monitor)
2Power on/off button (with LED indicator)
Back View
Label Description Use
1Security-lock slot Secures monitor with security lock
(sold separately).
2Barcode, serial number, and
Service Tag label Refer to this label if you need to contact Dell for technical support.
3Regulatory label Lists the regulatory approvals.
4Letter etching Lists the regulatory approvals.
5Cable-management slot Use to organize cables by placing them
through the slot.

8| About Your Monitor
Bottom View
Label Description Use
1AC power connector To connect the monitor power cable.
2USB downstream ports Connect your USB device. You can only use this
connector after you have connected the USB cable
to the computer and USB upstream connector on
the monitor.
3USB upstream port Connect the USB cable that comes with your
monitor to the computer. Once this cable is
connected, you can use the USB downstream
connectors on the monitor.
4Audio line-out port Connect speakers to playback audio coming
through HDMI or DP audio channels.
Only supports 2-channel audio.
NOTE: The audio line-out port does not support
headphones.
WARNING: Excessive sound pressure from
earphones or headphones can cause hearing
damage or loss.
5HDMI (MHL) 1 port Connect your computer with HDMI cable or
portable device with MHL cable.
6HDMI (MHL) 2 port Connect your computer with HDMI cable or
portable device with MHL cable.
7DP connector (in) Connect your computer with DP cable.
8mDP connector (in) Connect your computer with mDP to DP cable.

About Your Monitor | 9
Monitor Specifications
Flat Panel Specifications
Screen type Active matrix - TFT LCD
Panel type TN
Viewable image
Diagonal 70.86 cm (27.90 inches)
Active Area
Horizontal 620.93 mm (24.45 inches)
Vertical 341.28 mm (13.43 inches)
Area 211910.99 mm2(328.36 inches2)
Pixel pitch 0.16 mm x 0.16 mm
Viewing angle
Horizontal 170° (typical)
Vertical 160° (typical)
Luminance output 300 cd/m² (typical)
Contrast ratio 1000 to 1 (typical)
8,000,000 to 1 (dynamic contrast on)
Faceplate coating Anti-glare treatment of the front polarizer (3H)
Backlight LED
Response Time 2 ms typical (G to G)
Color depth 1.0737 G (8 Bits.+ High FRC)
Color gamut 72% of NTSC
Resolution Specifications
Horizontal scan range 31 kHz to 140 kHz (DP/HDMI)
30 kHz to 83 kHz (MHL)
Vertical scan range 50 Hz to 75 Hz (DP/HDMI)
24 Hz to 60 Hz (MHL)
Maximum preset resolution 3840 x 2160 at 60 Hz
Video display capabilities
(DP & HDMI & MHL playback)
480p, 576p, 720p, 1080p

10 | About Your Monitor
Preset Display Modes
Display Mode Horizontal
Frequency (kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal/
Vertical)
720 x 400 31.5 70.0 28.3 -/+
640 x 480 31.5 60.0 25.2 -/-
640 x 480 37.5 75.0 31.5 -/-
800 x 600 37.9 60.0 40.0 +/+
800 x 600 46.9 75.0 49.5 +/+
1024 x 768 48.4 60.0 65.0 -/-
1024 x 768 60.0 75.0 78.8 +/+
1152 x 864 67.5 75.0 108.0 +/+
1280 x 800 49.3 60.0 71.0 +/+
1280 x 1024 64.0 60.0 108.0 +/+
1280 x 1024 80.0 75.0 135.0 +/+
1600 x 1200 75.0 60.0 162.0 -/+
1920 x 1080 67.5 60.0 193.5 +/+
1920 x 2160 133.29 60.0 277.25 +/-
2048 x 1280 78.9 59.9 174.25 +/-
2560 x 1440 88.8 60.0 241.5 +/-
3840 x 2160 65.68 30.0 262.75 +/+
3840 x 2160 133.313 60.0 533.25 +/+
MHL Source Display Modes
Display Mode Frequency (Hz)
640 x 480p 60
720 x 480p 60
720 x 576p 50
720 (1440) x 480i 60
720 (1440) x 576i 50
1280 x 720p 60
1280 x 720p 50
1920x1080i 60
1920x1080i 50
1920x1080p 30
1920x1080p 60