Dell SE178WFP User manual

Dell SE178WFP Flat Panel Monitor User's Guide
Notes, Notices, and Cautions
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, notices, and cautions,
and they are used as follows:
Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific presentation of the caution is mandated by
regulatory authority.
Information in this document is subject to change without notice.
©2007 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, and Dell OpenManage are trademarks of
DellInc Microsoft and Windows are registered trademarks of Microsoft Corporation ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY
STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
April 2007 Rev.A00
About Your Monitor
Front View
Back View
Side View
Bottom View
Monitor specifications
Caring for your Monitor
Using Your Adjustable Monitor Stand
Attaching the Stand
Organizing Your Cables
Using the Tilt
Removing the Stand
Using the OSD
Connecting Your Monitor
Using the Front Panel Buttons
Using the OSD
Using the Dell Soundbar (Optional)
Product Specific Problems
Monitor Specific Troubleshooting
Common Problems
Product Specific Problems

Appendix
FCC Notice (U.S. Only) and Other Regulatory Information
CAUTION: Safety Instruction
Contacting Dell




NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates the potential for property damage, personal injury, or death.

Back to Contents Page
About Your Monitor
Dell SE178WFP Flat Panel Monitor User's Guide
Front View
Back View
Side View
Bottom View
Monitor Specifications
Caring for your Monitor
Front View
Back View
1
Menu selection button
2
Brightness Contrast / Down(-) button
3
Auto-Adjust / Up(+) button
4
Power On/Off button with LED indicator



Side View
1
Security lock slot
Attach a lock to secure your monitor.
2
Dell Soundbar mounting brackets
Attach the optional Dell Soundbar.
3
Barcode serial number label
Refer to this label if you need to contact Dell for technical support.
4
Regulatory rating label
List the regulatory approvals.
5
Stand removal button
Press to release the stand.
6
VESA mounting holes ( 100mm -behind
attached stand)
Use to mount monitor.
7
Cable holder
Help organize cables by passing them through the holder.

Right side
Left side
Bottom View

Monitor Specifications
1
AC power cord connector
2
VGA connector
General

Model number
SE178WFP
Flat Panel
Screen type
Active matrix -TFT LCD
Screen dimensions
17 inches (17-inch diagonal viewable image size)
Preset display area:
Horizontal
367.2 mm(14.46 inches)
Vertical
229.5 mm(9.04 inches)
Pixel pitch
0.255 mm x 0.255 mm
Viewing angle
Viewing angle 150°(vertical) typ, 160°(horizontal) typ(CR>10）
Luminance output
250 cd/m ²(typ)
Contrast ratio
600:1 (typ)
Faceplate coating
Glossy with hard-coating 2H
Backlight
2 CCFL backlight
Response Time
8 ms typical (Black to White)
Resolution
Horizontal scan range
30 kHz to 83 kHz (automatic)
Vertical scan range
50 Hz to 75 Hz
Optimal preset resolution
1440 x 900 at 60 Hz
Highest preset resolution
1440 x 900 at 60 Hz
Preset Display Modes
The following table lists the preset modes for which Dell guarantees image size and centering:
Display Mode
Horizontal Frequency
(kHz)
Vertical Frequency (Hz)
Pixel Clock (MHz)
Sync Polarity (Horizontal/Vertical)
VGA, 720 x 400
31.5
70.1
28.3
-/+
VGA, 640 x 480
31.5
60.0
25.2
-/-
VESA, 640 x 480
37.5
75.0
31.5
-/-
VESA, 800 x 600
37.9
60.3
40.0
+/+
VESA, 800 x 600
46.9
75.0
49.5
-/+
VESA, 1024 x 768
48.4
60.0
65.0
-/-
VESA, 1024 x 768
60.0
75.0
78.8
+/+
VESA, 1152 x 864
67.5
75.0
108.0
+/+
VESA, 1280 x 1024
64.0
60.0
108.0
+/+
VESA, 1280 x 1024
80.0
75.0
135.0
+/+
VESA, 1440 x 900
55.935
60.0
106.5
-/+
Electrical
The following table lists the electrical specification:


Power Management Modes
Video input signals
Analog RGB: 0.7 Volts +/-5%,75ohminputimpedance
Synchronization input signals
D-sub: Detachable, Analog, 15pin, shipped attached to the monitor
AC input voltage / frequency / current
100 to 240 VAC / 50-60 Hz / 0.6A (100V)& 0.35A(240V)Max.
Inrush current
120V: 30A (Max.)
240V: 60A (Max.)
Physical Characteristics
The following table lists the physical characteristics:
Signal cable type
D-sub: Detachable, Analog, 15pin, blue connector, attached to the
monitor
Dimensions (with stand):
Height
339.2 mm (13.35 inches)
Width
403.2 mm (15.87 inches)
Depth
126.2 mm (4.97 inches)
Weight:
Monitor (Stand and Head)
3.86 kg (8.49 lb)
Monitor Flat panel only (VESA Mode)
2.70 kg (5.95 lb)
Weight with packaging
5.31 kg (11.68 lb )
Environmental
The following table lists the environmental limitation:
Temperature:

Operating
5°to35°C(41°to95°F)
Nonoperating
Storage: 0°to60°C(32°to140°F)
Shipping: -20°to60°C(-4°to140°F)
Humidity:
Operating
10% to 80% (noncondensing)
Nonoperating
5% to 90% (noncondensing)
Altitude:
Operating
3,657.6 m (12,000 ft) max
Nonoperating
12,192 m ( 40,000 ft ) max
Thermal dissipation
256.08 BTU/hour (maximum)
119.5 BTU/hour (typical)

If you have VESA's DPMS compliance display card or software installed in your PC, the monitor automatically reduces its power consumption when not in use.
This is referred to as Power Save Mode. If input from keyboard, mouse or other input devices is detected by the computer, the monitor automatically resumes
functioning. The following table shows the power consumption and signaling of this automatic power-saving feature:
Activate the computer and the monitor to gain access to the OSD.
Pin Assignments
VGA Connector
The following table shows pin assignments in the VGA connector:

Power Management Definition
VESA's Mode
Video
H-sync
V-sync
Power Used
Power Saving
LED color
ON
Active
Yes
Yes
maximum 40W
typical 34W
0%
Blue
Power Saving
Blanked
No
Yes
<=2W
>80%
Amber
Blanked
Yes
No>
<=2W
>80%
Amber
Blanked
No
No
<=2W
>80%
Amber
Switch Off
Blanked
--
--
<=1W
>80%
Off
NOTE: The OSD functions only in the normal operation mode. Otherwise one of the following
messages will appear depending upon the selected input.
In Power Save Mode
Press computer power button
or any key on keyboard or move mouse
Pin
Number
15-pin Side of the
Connected Signal Cable
1
Video-Red
2
Video-Green
3
Video-Blue
4
GND
5
Self-test
6
GND-R
7
GND-G
8
GND-B
9
Computer 5V/3.3V
10
GND-sync
11
GND
12
DDC data
13
H-sync
14
V-sync
15
DDC clock

Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display
Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. Most monitor
installations are automatic; you can select different settings, if required.
LCD Monitor Quality & Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state. The visible result is a fixed
pixel that appears as an extremely tiny dark or bright discolored spot.
In almost every case, these fixed pixels are hard to see and do not detract from display quality or usability. A display with 1 to 5 fixed pixels is considered
normalandwithincompetitivestandards.Formoreinformation,seeDellSupportsiteat:support.dell.com.
Caring for your Monitor
lTo clean your antistatic screen, slightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for
the antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
lUse a slightly-dampened, warm cloth to clean the plastics. Avoid using detergent of any kind as some detergents leave a milky film on the plastics.
lIf you notice a white powder when you unpack your monitor, wipe it off with a cloth. This white powder occurs during the shipping of the monitor.
lHandle your monitor with care as darker-colored plastics may scratch and show white scuff marks more than lighter-colored monitor.
lTo help maintain the best image quality on your monitor, use a dynamically changing screen saver and power off your monitor when not in use.
Back to Contents Page
CAUTION: Read and follow the Safety Instruction before cleaning the monitor.
CAUTION: Before cleaning the monitor, unplug the monitor from the electrical
outlet.

Back to Contents Page
Appendix
Dell SE178WFP Flat Panel Monitor User's Guide
FCC Notice (U.S. Only) and Other Regulatory Information
CAUTION: Safety Instruction
Contacting Dell


FCC Notice (U.S. Only) and Other Regulatory Information
For FCC Notice and other regulatory information, see the regulatory compliance website located at www.dell.com\regulatory_compliance.
CAUTION: Safety Instructions
For information on safety instructions, refer to your Product Information Guide.

Contacting Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical support, or customer service issues:
1. Visit support.dell.com .
2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.
3. Click Contact Us on the left side of the page.
4. Select the appropriate service or support link based on your need.
5. Choose the method of contacting Dell that is convenient for you.
Back to Contents Page
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product
catalog.

Back to Contents Page
Setting Up Your Monitor
Dell SE178WFP Flat Panel Monitor User's Guide
Connecting Your Monitor
Using the Front Panel Buttons
Using the OSD
Using the Dell Soundbar (Optional)
Connecting Your Monitor
1. Turn off your computer and unplug its power cable.
2. Connect the blue (analog D-sub) display connector cable to the corresponding video port on the back of your computer. (The graphic is for illustration
only. System appearance may vary).
3. Connect the power cable for your display to the power port on the back of the display.
4. Plug the power cables of your computer and your display into a nearby outlet. Your monitor is equipped with an automatic power supply for a voltage
range from 100 to 240 Volt at a frequency of 50/60 Hz. Be sure that your local power is within the supported range. If you are unsure, ask your
electricity supplier.
5. Turn on your display and computer.
If your monitor displays an image, installation is complete. If it does not display an image, see Troubleshooting.
Using the Front Panel Buttons
Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls,
an OSD shows their numeric values as they change.
The following table describes the front panel buttons:
CAUTION: Before you begin any of the procedures in this section, see the Safety Instructions.

On Screen Menu/Display (OSD)
Direct-Access Functions
Using the OSD
A
MENU
The 'MENU' button is used to open the on-screen display (OSD), select function icons, exit from menus and sub-
menus, and to exit the OSD. See
Accessing the Menu System.
B
Brightness/Contrast Hot
Key
Use this button for direct access to the 'Brightness' and 'Contrast' control menu.
B
C
-and + buttons
Use these buttons to adjust (decrease/increase ranges) items in the OSD.
NOTE: You can activate automatic scroll feature by pressing and holding either + or -button.
C
Auto Adjust
Use this button to activate automatic setup and adjustment. The following dialog will appear on screen as the monitor self-
adjusts to the current
input:
Auto Adjustment button allows the monitor to self-
adjust to the incoming video signal. After using 'Auto Adjustment', you can further tune your
monitor by using the 'Pixel Clock' and 'Phase' controls in the OSD.
Auto adjustment In Progress.
NOTE: Auto Adjust will not occur if you press the button while there are no active video input signals, or attached cables.
D
Power Button &
Indicator
The BlueLEDindicatesthemonitorisonandfullyfunctional.AnamberLEDindicatesDPMSpowersavemode.
The Power button turns the monitor on and off.
Function
Adjustment Method
Auto adjustment
Use this button to activate automatic setup and adjustment. The following dialog will appear on
screen as the monitor self-adjusts to the current input:
Auto Adjustment button allows the monitor to self-adjust to the incoming video signal. After
using 'Auto Adjustment', you can further tune your monitor by using the 'Pixel Clock' and 'Phase'
controls in the OSD.
Auto adjustment In Progress
NOTE: Auto Adjust will not occur if you press the button while there are no active video input
signals, or attached cables.
Brightness / Contrast
With the menu off, press button to display the 'Brightness' and 'Contrast' adjustment menu.
The 'Brightness' function adjusts the luminance of the flat panel.
Adjust 'Brightness' first, then adjust 'Contrast' only if further adjustment is necessary.
"+" increase 'brightness'
" -"decrease 'brightness'
The 'Contrast' function adjusts the degree of difference between darkness and lightness on the
displayscreen.
"+" increase the 'contrast'
"-" decrease the 'contrast'

Accessing the Menu System
1. With the menu off, press the MENU button to open the OSD system and display the main features menu.
2. Press the -and + buttons to move between the function icons. As you move from one icon to another, the function name is highlighted to reflect the
function or group of functions (sub-menus) represented by that icon. See the table below for a complete list of all the functions available for the monitor.
3. Press the MENU button once to activate the highlighted function. Press -/+ to select the desired parameter, press menu to enter the slidebar
then use the -and + buttons, according to the indicators on the menu, to make your changes.
4. Press the MENU button once to return to the main menu to select another function or press the MENU button two or three times to exit from the OSD.
A
Function icons
B
Main Menu
C
Menu icon
D
Sub-Menu name
E
Resolution
Icon
Menu Name
and Sub-
menus
Description
EXIT
This is used to exit out of the Main Menu.
Positioning:
Horizontal
Vertical
'Positioning' moves the viewing area around on the monitor screen.
When making changes to either the Horizontal or Vertical
settings, no changes occur to the size of the viewing area; the image gets
shifted based on what you select.
Minimum is '0' (-). Maximum is '100' (+).

Image
settings:


Auto Adjust
Even though your computer system can recognize your new flat panel monitor on startup, the 'Auto Adjustment' function will optimize
the display settings for use with your particular setup.

NOTE:Inmostcases,'AutoAdjust'producesthebestimageforyourconfiguration;youcandirectlyaccessthisfunctionviaAuto
Adjustment hotkey.

Pixel Clock
The Phase and Pixel Clock adjustments allow you to more closely adjust your monitor to your preference. Select Image Settings in
themainOSDtoaccessthesesettings.
Use the -and + buttons to adjust interference. Minimum: 0 ~ Maximum: 100
Phase
If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock adjustment and then use Phase again.
NOTE:Thisfunctionmaychangethewidthofthedisplayimage.Usethe'Horizontal'functionofthe'Position'menutocenterthe
display image on the screen.
Color
Settings:
Adjusts the color temperature and saturation.


Color Settings adjust the color temperature.


Color Settings has the following options: Color Management :


Color Settings Mode : You can choose between a Graphics and a Video mode. If your computer is connected to your monitor, choose
Video.


Color Presets: You can choose different color presets for different viewing modes.

As soon as choose Graphics,you can choose Normal Preset, Red Preset,Blue Preset or User Preset.
Select Red Preset for a warm color.
Select Blue Preset for a cool color.
You can adjust the monitor color using User Preset, R, G, B.Normal Preset mean color temperature 6500K.
Select Blue Preset for a bluish tint. This color setting is used for text based applications (spreadsheets, programming, text editors,
etc.).
Select Red Preset for a reddish tint.This color setting is used for color-intensive applications (photograph image editing, multimedia,
movies, etc.).
Select Normal Preset for default color settings. This setting is also the “sRGB”standard default color space.
User Preset: Use the plus and minus buttons to increase or decrease each of the three colors (R, G, B) independently, in single digit
increments, from 0 to 100.

There are three video modes:Theater Preset ,Sports Preset, Nature Preset.
Select Theater Preset for playing a movie.
Select Sports Preset for viewing sports.
Select Nature Preset for general viewing. For general picture or web or watch TV, choose Nature Preset.
User can adjust the Hue(Tint)/Saturation based on the preference.
NOTE: 'Color temperature' is a measure of the 'warmth' of the image colors (red/green/blue). The two available presets ('Blue' and
'Red') favor blue and red accordingly. Select each one to see how each range suits your eye; or utilize the 'User Preset' option to
customize the color settings to your exact choice.

OSD
Settings:
Each time the OSD opens, it displays in the same location on the screen. 'OSD Settings' (horizontal/vertical) provides control over this
location.
Horizontal
Position
-and + buttons move OSD to the left and right.
Vertical
Position
-and + buttons move OSD down and up.
OSD Hold
Time:
The OSD stays active for as long as it is in use.
'OSD Hold Time': Sets the length of time the OSD will remain active after the last time you pressed a button.
Use the -and + buttons to adjust the slider in 5 second increments, from 5 to 60 seconds.
NOTE: Default 'OSD hold time' is 20 seconds.
OSD Lock
Controls user access to adjustments. When 'Yes' (+) is selected, no user adjustments are allowed. All buttons, except Menu, are
locked.
Allbuttonscanbelockedorunlocked.Pressthe'Menu'buttonforover15secondstounlocktheOSDmenu.


NOTE: When the OSD is locked, pressing the 'Menu' button will take the user directly to the 'OSD settings' menu, with 'OSD Lock'
preselected on entry. Select 'No'(-) to unlock and allow user access to all applicable settings.

Language:
LanguagesetstheOSDtodisplayinoneofthefivelanguages(English,Español,Français,Deutsch,Japanese).
NOTE: The language chosen affects only the language of the OSD. It has no effect on any software running on the computer.
Factory
Reset:
Factory Reset returns the settings to the factory preset values for the selected group of functions.
Exit is used to exit out of Factory Reset menu.
For All settings, all user adjustable settings are reset at one time except Language settings.
IR —This feature helps reduce minor cases of image retention.

Enable LCD Conditioning: If an image appears to be stuck on the monitor, select LCD Conditioning to help eliminate any image
retention. Using the LCD Conditioning feature may take several hours. Severe cases of image retention are known as burn-in, the
LCD Conditioning feature does not remove burn-in.

Below warning message appears when you select “Enable LCD Conditioning”:
DDC/CI(DisplayDataChannel/CommandInterface)allowsyoutoadjustthemonitorparameters(brightness,color,balance,
etc.)viasoftwareapplicationsonyourPC.
Select Disable to disable this feature.
Forbestuserexperienceandoptimumperformanceofyourmonitor,keepthisfeatureenabled.
NOTE: Use LCD Conditioning only when you experience a problem with image retention.
NOTE: Press any button on the monitor to terminate LCD Conditioning at any time.

Automatic Save
With the OSD open, if you make an adjustment and then either proceed to another menu, or exit the OSD, the monitor automatically saves any adjustments
you have made. If you make an adjustment and then wait for the OSD to disappear the adjustment will also be saved.
OSD Warning Messages
A warning message may appear on the screen indicating that the monitor is out of sync.
This means that the monitor cannot synchronize with the signal that it is receiving from the computer. Either the signal is too high or too low for the monitor to
use.SeeSpecificationsfortheHorizontalandVerticalfrequencyrangesaddressablebythismonitor.Recommendedmodeis1440X900@60Hz.
Occasionally, no warning message appears, but the screen is blank. This could also indicate that the monitor is not synchronizing with the computer.
See Troubleshooting for more information.
Using the Dell Soundbar (Optional)
TheDellSoundbarisastereotwochannelsystemadaptabletomountonDellFlatPanelDisplays.The Soundbar has a rotary volume and on/off control to
adjust the overall system level, a blue LED for power indication, and two audio headset jacks.
NOTE:If you select 'disable' for DDC/CI,the warning message appears on screen.You can select Yes or No according to need.
Cannot Display This Video Mode
Optimum resolution 1440 x 900 60Hz
NOTE: The floating 'Dell -self-test Feature Check' dialog appears on the screen if the monitor cannot sense a video signal.

Soundbar Attachment to the Monitor
Back to Contents Page
1.
Power/Volume control
2.
Power indicator
3.
Headphone connectors
1.
Working from the rear of the monitor, attach the Soundbar aligning the two slots with the two tabs along the bottom rear of the monitor.
2.
Slide the Soundbar to the left until it snaps into place.
3.
Connect the Soundbar with the power brick.
4.
Plug the power cable of the power brick into a nearby outlet.
5.
Insert the lime-green mini stereo plug from the rear of the Soundbar into the computer's audio output jack.
NOTICE: DonotusewithanydeviceotherthanDellSoundbar.
NOTE:SoundbarPowerConnector-12V DC output is for optional Dell Soundbar only.

Back to Contents Page

Product Specific Problems
Dell SE178WFP Flat Panel Monitor User's Guide
Monitor Specific Troubleshooting
Common Problems
Product Specific Problems

Monitor Specific Troubleshooting
Self-Test Feature Check (STFC)
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly
connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
1. Turn off both your computer and the monitor.
2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove the Analog (blue connector) cables from the back of
computer.
3. Turn on the monitor.
4. This box also appears during normal system operation if the video cable becomes disconnected or damaged.
5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system; your monitor is functioning
properly.
OSD Warning Messages
For OSD-related issues, see OSD Warning Messages
Common Problems
The following table contains general information about common monitor problems you might encounter.
CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions.
The floating 'Dell -Self-Test Feature Check' dialog box should appear on-screen (against a black background) if the monitor cannot sense a video
signal and is working correctly. While in self-test mode, the power LED remains blue. Also, depending upon the selected input, one of the dialogs
shown below will continuously scroll through the screen.
COMMON SYMPTOMS
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
No Video/ Power LED off
No picture, monitor is dead
lCheck connection integrity at both ends of the video cable
lElectric outlet verification
lEnsure power button depressed fully
No Video/ Power LED on
No picture or no brightness
lIncrease brightness & contrast controls
lPerform monitor self-test feature check
lCheck for bent or broken pins
Poor Focus
Picture is fuzzy, blurry or ghosting
lPress Auto Adjust button
lAdjust Phase and Clock controls through OSD
lEliminate video extension cables
lPerform monitor reset
lLower video resolution or increase font size
Shaky/Jittery Video
Wavy picture or fine movement
lPress Auto Adjust button

Product Specific Problems
lAdjust Phase and Clock controls through OSD
lPerform monitor reset
lCheck environmental factors
lRelocate and test in another room
Missing Pixels
LCD screen has spots
lCycle power on-off
lThese are pixels that are permanently off and is a natural defect that occurs in LCD
technology
Stuck-on Pixels
LCD screen has bright spots
lCycle power on-off
lThese are pixels that are permanently on and is a natural defect that occurs in LCD
technology
Brightness Problems
Picture too dim or too bright
lPerform monitor reset on "All Settings"
lPress Auto Adjust button
lAdjust brightness & contrast controls
Geometric Distortion
Screen not centered correctly
lPerform monitor reset on "Position Settings Only"
lPress auto-adjust button
lAdjust the centering controls
lEnsure monitor is in proper video mode
Horizontal/Vertical Lines
Screen has one or more lines
lPerform monitor reset on "All Settings"
lPress Auto Adjust button
lAdjust Phase and Clock controls via OSD
lPerform monitor self-test feature check and determine if these lines are also in self-
test mode
lCheck for bent or broken pins
Sync Problems
Screen is scrambled or appears
torn
lPerform monitor reset on "All Settings"
lPress Auto Adjust button
lAdjust Phase and Clock controls via OSD
lPerform monitor self-test feature check to determine if scrambled screen appears in
self-test mode
lCheck for bent or broken pins
lBoot up in the "safe mode"
LCD Scratched
Screen has scratches or smudges
lTurn monitor off and clean the screen
lFor cleaning instruction, see Caring for your Monitor.
Safety Related Issues
Visible signs of smoke or sparks
lDo not perform any troubleshooting steps
lMonitor needs to be replaced
Intermittent Problems
Monitor malfunctions on & off
lEnsure monitor is in proper video mode
lEnsure video cable connection to computer and to the flat panel is secure
lPerform monitor reset on "All Settings"
lPerform monitor self-test feature check to determine if the intermittent problem
occurs in self-test mode
Missing Color
Picture missing color
lPerform monitor self-test feature check
lCheck connection integrity at both ends of the video cable
lCheck for bent or broken pins
Wrong Color
Picture color not good
lChange the color to "User Preset"
lAdjust R/G/B value of "User Preset"
Image Retention (from a
staticimage)
Faint Shadow from the static image
displayed appears on the screen
lUse the Power Management feature to turn off the monitor at all times when not in
use.Alternatively,useadynamicallychangingscreensaverleftonthemonitorfora
long period of time.
lIn OSD Menu, under Reset to Factory Settings, select Enable LCD Conditioning.
Using this option may take several hours before the image is eliminated.
NOTE: Image Burn-in is not covered by your warranty.
SPECIFIC SYMPTOMS
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
Screen image is too small
Image is centered on screen, but does not
fill entire viewing area
lPerform monitor reset on "All Settings"
Cannot adjust the monitor
with the buttons on the
front panel
OSD does not appear on the screen
lTurn the monitor off and unplug the power cord and
then plug back and power on
The monitor will not go into
power saving mode.
No picture, the LED light is blue. When
press "+", "-" or "Menu" key, the message
" No input signal " will appear.
lMove mouse or hit any key on the keyboard on the
computeroractivatevideoplayer,thenaccessthe
OSD to set both Audio/Video to " off " state.

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No Input Signal when user
controls pressed
No picture, the LED light is blue. When
press "+", "-" or "Menu" key, the message
" No input signal " will appear.
lCheck the signal source Make sure the Computer is
not in power saving by moving mouse or pressing
any key on the keyboard.
lCheck whether the signal cable is plugged in and
seatedproperly.Re-plug the signal cable if
necessary.
lRe-boot the computer or video player.
OSD Lock
All buttons are locked except the "menu"
button. No user adjustments are allowed.
lPress the "menu" button for over 15 seconds to
unlock the OSD menu.