Dell 2217H User manual

Dell P2217H/P2317H/P2317HWH/
P2417H/P2717H Monitor
User’s Guide
Model: P2217H/P2317H/P2317HWH/P2417H/P2717H
Regulatory model: P2217Hb, P2217Hc, P2317Hb, P2317Hf,
P2317Ht, P2317HWHb, P2417Hb, P2417Hc, P2717Ht

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better
use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of
data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
____________________
Copyright © 2016-2018 Dell Inc. All rights reserved.
This product is protected by U.S. and international copyright and intellectual property laws.
Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other
jurisdictions. All other marks and names mentioned herein may be trademarks of their
respective companies.
2018 - 01 Rev. A05

Contents | 3
Contents
About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Plug and Play Capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Universal Serial Bus (USB) Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
LCD Monitor Quality and Pixel Policy . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Maintenance Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Setting Up the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Attaching the Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Connecting Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Removing the Monitor Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Operating the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Power On the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Using the Front-Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Using the On-Screen Display (OSD) Menu . . . . . . . . . . . . . . . . . . . . . 35

4| Contents
Setting the Maximum Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Using the Tilt, Swivel, and Vertical Extension . . . . . . . . . . . . . . . . . . .51
Rotating the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Adjusting the Rotation Display Settings of Your System . . . . . . . . . 53
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Universal Serial Bus (USB) Specific Problems . . . . . . . . . . . . . . . . . . . 59
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
FCC Notices (U.S. Only) and Other Regulatory Information . . . . . . 60
Contact Dell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

About Your Monitor | 5
About Your Monitor
Package Contents
Your monitor ships with the components shown below. Ensure that you have received all
the components and
Contact Dell if something is missing.
Monitor
Stand Riser
Stand Base
NOTE: Some items may be optional and may not ship with your monitor. Some
features or media may not be available in certain countries.
NOTE: To set up with any other stand, please refer to the respective stand setup
guide for setup instructions.

Power Cable (Varies by
Country)
VGA Cable
DP Cable
USB 3.0 Upstream Cable
(Enables the USB Ports on
the Monitor)
•Quick Setup Guide
•Safety, Environmental,
and Regulatory
Information
6| About Your Monitor

About Your Monitor | 7
Product Features
The Dell P2217H/P2317H/P2317HWH/P2417H/P2717H flat panel display has an active
matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The
monitor features include:
• P2217H: 54.6 cm (21.5-inch) viewable area (measured diagonally).
Resolution: Up to 1920 x 1080 through VGA, DisplayPort, and HDMI, with full-
screen support or lower resolutions.
• P2317H/P2317HWH: 58.4 cm (23-inch) viewable area (measured diagonally).
Resolution: Up to 1920 x 1080 through VGA, DisplayPort, and HDMI, with full-
screen support or lower resolutions.
• P2417H: 60.5 cm (23.8-inch) viewable area (measured diagonally).
Resolution: Up to 1920 x 1080 through VGA, DisplayPort, and HDMI, with full-
screen support or lower resolutions.
• P2717H: 68.6 cm (27-inch) viewable area (measured diagonally).
Resolution: Up to 1920 x 1080 through VGA, DisplayPort, and HDMI, with full-
screen support or lower resolutions.
•Color gamut of 72% NTSC.
•Tilt, swivel, height, and rotate adjustment capabilities.
•Removable stand and Video Electronics Standards Association (VESA™) 100 mm
mounting holes for flexible mounting solutions.
•Digital connectivity with DisplayPort and HDMI.
•Equipped with 1 USB upstream port and 4 USB downstream ports.
•Plug and play capability if supported by your system.
•On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
•Security lock slot.
•Stand lock.
•0.3 W standby power when in sleep mode.
•Energy Gauge shows the energy level being consumed by the monitor in real time.
•Optimize eye comfort with a flicker-free screen and ComfortView feature which
minimizes blue light emission.

8| About Your Monitor
Identifying Parts and Controls
Front View
Front panel controls
Description
1Function buttons (For more information, see
Operating the Monitor )
2Power On/Off button (with LED indicator)
Label

Back view with monitor stand
Description Use
1VESA mounting holes
(100 mm x 100 mm -
behind attached VESA
Cover)
Wall mount monitor using VESA-compatible wall
mount kit (100 mm x 100 mm).
2Regulatory label Lists the regulatory approvals.
3Stand release button Releases stand from monitor.
4Security lock slot Secures monitor with security lock (security lock
not included).
5Barcode, serial number,
and Service Tag label
Refer to this label if you need to contact Dell for
technical support.
6Dell Soundbar mounting
slots
Attaches the optional Dell Soundbar.
NOTE: Please remove the plastic strip covering the
mounting slots before affixing the Dell Soundbar.
7Cable-management slot Use to organize cables by placing them through
the slot.
About Your Monitor | 9
Back View
Label

Description Use
1USB downstream port Connect your USB device.
NOTE: To use this port, you must connect the USB
cable (shipped with your monitor) to the USB-
upstream port on the monitor and to your computer.
10 | About Your Monitor
Side View
Label

Bottom view without monitor stand
Description Use
1Power cable
connector
Connect the power cable.
2HDMI port Connect your computer with HDMI cable (cable not
included).
3DisplayPort Connect your computer with DP cable.
4Stand lock feature To lock the stand to the monitor using a M3 x 6 mm
screw (screw not included).
5VGA connector Connect your computer with VGA cable.
6USB upstream port Connect the USB cable (shipped with your monitor)
to this port and your computer to enable the USB
ports on your monitor.
7USB downstream port Connect USB device.
NOTE: To use this port, you must connect the USB
cable (shipped with your monitor) to the USB-
upstream port on the monitor and to your computer.
About Your Monitor | 11
Bottom View
Label

12 | About Your Monitor
Monitor Specifications
Model P2217H P2317H/P2317HWH
Screen type Active matrix - TFT LCD
Panel technology In-Plane Switching Technology
Aspect ratio 16:9 16:9
Viewable image
Diagonal
Horizontal, Active Area
Vertical, Active Area
Area
546.10 mm (21.5 inches)
476.06 mm (18.74 inches)
267.79 mm (10.54 inches)
127484.10 mm2(197.6 inch2)
584.20 mm (23 inches)
509.18 mm (20.05 inches)
286.42 mm (11.28 inches)
145839.33 mm2(226.05
inch2)
Pixel pitch 0.248 mm x 0.248 mm 0.265 mm x 0.265 mm
Pixel per inch (PPI) 102 96
Viewing angle 178° (vertical) typical
178° (horizontal) typical
Brightness 250 cd/m² (typical)
Contrast ratio 1000 to 1 (typical)
4 Million: 1 (Dynamic)
Display screen coating Anti-Glare with 3H hardness
Backlight White LED edgelight system
Response time (typical) 6 ms (gray to gray)
Color depth 16.7 million colors
Color gamut 82% NTSC (CIE1976)*
Built-in devices •USB 3.0 super-speed hub (with 1 x USB 3.0 upstream port)
•2 x USB 3.0 downstream ports
•2 x USB 2.0 downstream ports
Connectivity •1 x DP 1.2
•1 x HDMI 1.4
•1 x VGA
•1 x USB 3.0 port - Upstream
•2 x USB 3.0 port - Side
•2 x USB 2.0 port - Bottom
Border width (edge of
monitor to active area)
11.4 mm (Top/Left/Right)
18.1 mm (Bottom)
11.4 mm (Top/Left/Right)
18.1 mm (Bottom)
Adjustability

About Your Monitor | 13
Height adjustable stand
Tilt
Swivel
Pivot
130 mm
-5° to 21°
-45° to 45°
90° (clockwise)
Dell Display Manager
Compatibility
Yes
Security Security lock slot (cable lock sold separately)
Model P2417H P2717H
Screen type Active matrix - TFT LCD
Panel technology In-Plane Switching Technology
Aspect ratio 16:9 16:9
Viewable image
Diagonal
Horizontal, Active Area
Vertical, Active Area
Area
604.52 mm (23.8 inches)
527.04 mm (20.75 inches)
296.46 mm (11.67 inches)
156246.27 mm2(242.18
inch2)
685.80 mm (27 inches)
597.92 mm (23.54 inches)
336.30 mm (13.24 inches)
201073.77 mm2(311.65 inch2)
Pixel pitch 0.275 mm x 0.275 mm 0.311 mm x 0.311 mm
Pixel per inch (PPI) 93 82
Viewing angle 178° (vertical) typical
178° (horizontal) typical
Brightness 250 cd/m² (typical) 300 cd/m² (typical)
Contrast ratio 1000 to 1 (typical)
4 Million: 1 (Dynamic)
Display screen coating Anti-Glare with 3H hardness
Backlight White LED edgelight system
Response time (typical) 6 ms (gray to gray)
Color depth 16.7 million colors
Color gamut 82% NTSC (CIE1976)*
Built-in devices •USB 3.0 super-speed hub (with 1 x USB 3.0 upstream port)
•2 x USB 3.0 downstream ports
•2 x USB 2.0 downstream ports

14 | About Your Monitor
* Color gamut (typical) is based on CIE1976 (82% NTSC) and CIE1931 (72% NTSC) test
standards.
Resolution Specifications
Horizontal scan range 30 kHz to 83 kHz (automatic)
Vertical scan range 56 Hz to 76 Hz (automatic)
Maximum preset resolution 1920 x 1080 at 60 Hz
Supported Video Modes
Video display capabilities (VGA,
HDMI & DP playback)
480i, 480p, 576i, 576p, 720p, 1080i, 1080p
Connectivity •1 x DP 1.2
•1 x HDMI 1.4
•1 x VGA
•1 x USB 3.0 port - Upstream
•2 x USB 3.0 port - Side
•2 x USB 2.0 port - Bottom
Border width (edge of
monitor to active area)
11.4 mm (Top/Left/Right)
18.1 mm (Bottom)
11.6 mm (Top/Left/Right)
18.2 mm (Bottom)
Adjustability
Height adjustable stand
Tilt
Swivel
Pivot
130 mm
-5° to 21°
-45° to 45°
90° (clockwise)
Dell Display Manager
Compatibility
Yes
Security Security lock slot (cable lock sold separately)
Model P2217H/P2317H/P2317HWH/P2417H/P2717H
Model P2217H/P2317H/P2317HWH/P2417H/P2717H

About Your Monitor | 15
Preset Display Modes
Display Mode Horizontal
Frequency (kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal/
Vertical)
Electrical Specifications
Video input signals •Analog RGB, 0.7 Volts +/- 5%, positive polarity at 75
ohm input impedance
•HDMI 1.4, 600 mV for each differential line, 100 ohm
input impedance per differential pair
•DisplayPort 1.2, 600 mV for each differential line, 100
ohm input impedance per differential pair
AC input voltage/frequency/
current
100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz / 1.5 A
(typical)
Inrush current •120 V: 30 A (Max.) at 0 °C (cold start)
•220 V: 60 A (Max.) at 0 °C (cold start)
VESA, 640 x 480 31.5 60.0 25.2 -/-
VESA, 640 x 480 37.5 75.0 31.5 -/-
IBM, 720 x 400 31.5 70.0 28.3 -/+
VESA, 800 x 600 37.9 60.0 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/-
VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1152 x 864 67.5 75.0 108.0 +/+
VESA, 1280 x 1024 64.0 60.0 108.0 +/+
VESA, 1280 x 1024 80.0 75.0 135.0 +/+
VESA, 1600 x 900 60.0 60.0 108.0 +/+
VESA, 1920 x 1080 67.5 60.0 148.5 +/+
Model P2217H/P2317H/P2317HWH/P2417H/P2717H

16 | About Your Monitor
Physical Characteristics
•Analog: D-Sub, 15 pins
•Digital: DisplayPort, 20 pins
•Digital: HDMI, 19 pins (cable not included)
•Universal Serial Bus: USB, 9 pins
Height (extended) 477.8 mm (18.81 inches) 487.1 mm (19.17 inches)
Height (compressed) 354.4 mm (13.95 inches) 357.1 mm (14.06 inches)
Width 498.9 mm (19.64 inches) 532.0 mm (20.94 inches)
Depth 180.0 mm (7.09 inches) 180.0 mm (7.09 inches)
Height 297.3 mm (11.70 inches) 315.9 mm (12.43 inches)
Width 498.9 mm (19.64 inches) 532.0 mm (20.94 inches)
Depth 50.3 mm (1.98 inches) 50.3 mm (1.98 inches)
Height (extended) 400.8 mm (15.78 inches) 400.8 mm (15.78 inches)
Height (compressed) 354.4 mm (13.95 inches) 354.4 mm (13.95 inches)
Width 242.6 mm (9.55 inches) 242.6 mm (9.55 inches)
Depth 180.0 mm (7.09 inches) 180.0 mm (7.09 inches)
Weight with packaging 6.86 kg (15.09 lb) 7.34 kg (16.18 lb)
Weight with stand
assembly and cables
5.37 kg (11.81 lb) 5.59 kg (12.32 lb)
Weight without stand
assembly (For wall
mount or VESA mount
considerations - no
cables)
2.81 kg (6.18 lb) 3.06 kg (6.75 lb)
Weight of stand
assembly
2.10 kg (4.63 lb) 2.10 kg (4.63 lb)
Front frame gloss 2-4 2-4
Model P2217H P2317H/P2317HWH
Signal cable type
Dimensions (with stand)
Dimensions (without stand)
Stand dimensions
Weight

•Analog: D-Sub, 15 pins
•Digital: HDMI, 19 pins (cable not included)
•Digital: DisplayPort, 20 pins
•Universal Serial Bus: USB, 9 pins
Height (extended) 492.1 mm (19.37 inches) 544.9 mm (21.45 inches)
Height (compressed) 362.1 mm (14.26 inches) 415.3 mm (16.35 inches)
Width 549.8 mm (21.65 inches) 621.1 mm (24.45 inches)
Depth 180.0 mm (7.09 inches) 200.3 mm (7.89 inches)
Height 326.0 mm (12.83 inches) 366.1 mm (14.41 inches)
Width 549.8 mm (21.65 inches) 621.1 mm (24.45 inches)
Depth 50.3 mm (1.98 inches) 50.3 mm (1.98 inches)
Height (extended) 400.8 mm (15.78 inches) 433.4 mm (17.06 inches)
Height (compressed) 354.4 mm (13.95 inches) 387.2 mm (15.24 inches)
Width 242.6 mm (9.55 inches) 292.4 mm (11.51 inches)
Depth 180.0 mm (7.09 inches) 200.3 mm (7.89 inches)
Weight with packaging 7.63 kg (16.78 lb) 9.76 kg (21.52 lb)
Weight with stand
assembly and cables
5.90 kg (12.98 lb) 7.44 kg (16.40 lb)
Weight without stand
assembly (For wall
mount or VESA mount
considerations - no
cables)
3.33 kg (7.32 lb) 4.58 kg (10.10 lb)
Weight of stand
assembly
2.10 kg (4.63 lb) 2.44 kg (5.38 lb)
Front frame gloss 2-4 2-4
About Your Monitor | 17
Model P2417H P2717H
Signal cable type
Dimensions (with stand)
Dimensions (without stand)
Stand dimensions
Weight

•ENERGY STAR certified Monitor
EPEAT Gold registered in the U.S. EPEAT registration varies by country. See
www.epeat.net for registration status by country
•
•RoHS-compliant
•TCO-Certified Displays
•BFR/PVC Free monitor (excluding external cables)
•Arsenic-Free glass and Mercury-Free for the panel only
Operating 0 °C to 40 °C (32 °F to 104 °F)
Non-operating •Storage: -20 °C to 60 °C (-4 °F to 140 °F)
•Shipping: -20 °C to 60 °C (-4 °F to 140 °F)
Operating 10% to 80% (non-condensing)
Non-operating •Storage: 5% to 90% (non-condensing)
•Shipping: 5% to 90% (non-condensing)
Operating 5,000 m (16,404 ft) (maximum)
Non-operating 12,192 m (40,000 ft) (maximum)
•126.24 BTU/
hour
(maximum)
•58.01 BTU/
hour
(typical)
•129.66 BTU/
hour
(maximum)
•61.42 BTU/
hour
(typical)
•133.07 BTU/
hour
(maximum)
•64.83 BTU/
hour
(typical)
•187.66 BTU/
hour
(maximum)
•78.48 BTU/
hour
(typical)
18 | About Your Monitor
Environmental Characteristics
Power Management Modes
If you have VESA's DPM™ compliance display card or software installed in your PC, the
monitor can automatically reduce its power consumption when not in use. This is
referred to as Power Save Mode*. If the computer detects input from the keyboard,
mouse, or other input devices, the monitor automatically resumes functioning. The
following table shows the power consumption and signaling of this automatic power
saving feature.
Model P2217H P2317H/
P2317HWH
P2417H P2717H
Compliant Standards
Temperature
Humidity
Altitude
Thermal
dissipation

About Your Monitor | 19
P2217H
P2317H/P2317HWH
P2417H
VESA Modes Horizontal
Sync
Vertical
Sync
Video Power
Indicator
Power
Consumption
Normal
operation
Active Active Active White 37 W (maximum)**
17 W (typical)
Active-off
mode
Inactive Inactive Blanked White (blinking) Less than 0.3 W
Switch off - - - Off Less than 0.3 W
Energy Star Power Consumption
Pon 15.5 W
ETEC 50.6 kWh
VESA Modes Horizontal
Sync
Vertical
Sync
Video Power
Indicator
Power
Consumption
Normal
operation
Active Active Active White 38 W (maximum)**
18 W (typical)
Active-off
mode
Inactive Inactive Blanked White (blinking) Less than 0.3 W
Switch off - - - Off Less than 0.3 W
Energy Star Power Consumption
Pon 14.8 W
ETEC 46.7 kWh
VESA Modes Horizontal
Sync
Vertical
Sync
Video Power
Indicator
Power
Consumption
Normal
operation
Active Active Active White 39 W (maximum)**
19 W (typical)
Active-off
mode
Inactive Inactive Blanked White (blinking) Less than 0.3 W
Switch off - - - Off Less than 0.3 W
Energy Star Power Consumption
Pon 18.5 W
ETEC 54.1 kWh

20 | About Your Monitor
P2717H
The OSD functions only in the normal operation mode. When any button is pressed in
the Active-off mode, the following message will be displayed:
NOTE: The message may be slightly different according to the connected input
signal.
NOTE: This monitor is ENERGY STAR®-compliant.
NOTE:
Pon: Power consumption of on mode as defined in Energy Star 7.0 version.
ETEC: Total energy consumption in kWh as defined in Energy Star 7.0 version.
* Zero power consumption in OFF mode can only be achieved by disconnecting the
main cable from the monitor.
** Maximum power consumption with max luminance, and USB active.
This document is informational only and reflects laboratory performance. Your product
may perform differently, depending on the software, components and peripherals you
ordered and shall have no obligation to update such information. Accordingly, the
customer should not rely upon this information in making decisions about electrical
tolerances or otherwise. No warranty as to accuracy or completeness is expressed or
implied.
VESA Modes Horizontal
Sync
Vertical
Sync
Video Power
Indicator
Power
Consumption
Normal
operation
Active Active Active White 55 W (maximum)**
23 W (typical)
Active-off
mode
Inactive Inactive Blanked White (blinking) Less than 0.3 W
Switch off - - - Off Less than 0.3 W
Energy Star Power Consumption
Pon 15.1 W
ETEC 47.4 kWh