Dell 1250 Color User manual

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Dell™ 1250c Color Printer
User's Guide

Contents 1
Contents
Before Beginning .......................................11
A Notes, Notices, and Cautions . . . . . . . . . 13
1 Dell™ 1250c Color Printer User's Guide . 15
2 Finding Information . . . . . . . . . . . . . . . . . 17
3 Product Features . . . . . . . . . . . . . . . . . . . 21
4 About the Printer . . . . . . . . . . . . . . . . . . . 23
Front View . . . . . . . . . . . . . . . . . . . . . . . . 23
Rear View . . . . . . . . . . . . . . . . . . . . . . . . 24
Space Requirements . . . . . . . . . . . . . . . . . . 25
Operator Panel . . . . . . . . . . . . . . . . . . . . . 26
Securing the Printer . . . . . . . . . . . . . . . . . . . 26
Ordering Supplies . . . . . . . . . . . . . . . . . . . . 27
Setting Up Printer (Printer Setup) ...........29

2Contents
5 Connecting Your Printer . . . . . . . . . . . . . 31
Connecting Printer to Computer . . . . . . . . . . . . . 31
Turning On the Printer . . . . . . . . . . . . . . . . . . 32
6 Loading Paper . . . . . . . . . . . . . . . . . . . . . 35
7 Installing Printer Drivers on Computers Running
Windows 41
Inserting the Drivers and Utility CD . . . . . . . . . . . 41
Installing Printer Driver . . . . . . . . . . . . . . . . . 41
For installing host-based printer driver . . . . . . 41
For installing XML Paper Specification (XPS) printer driver 41
8 Installing Printer Drivers on Computers Running
Macintosh 45
Installing the Drivers and Software . . . . . . . . . . . 45
Adding a Printer on Mac OS X 10.5 or Later Version(s) 45
Adding a Printer on Mac OS X 10.4.11 . . . . . . . 46
Adding a Printer on Mac OS X 10.3.9 . . . . . . . . 46
Using Your Printer .....................................47
9 Print Media Guidelines . . . . . . . . . . . . . . 49
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Paper Characteristics . . . . . . . . . . . . . . . 49

Contents 3
Recommended Paper . . . . . . . . . . . . . . . 50
Unacceptable Paper . . . . . . . . . . . . . . . . 51
Selecting Paper . . . . . . . . . . . . . . . . . . 51
Selecting Preprinted Media and Letterhead . . . . 52
Printing on Letterhead . . . . . . . . . . . . . . . 52
Loading Letterhead . . . . . . . . . . . . . . . . . 53
Selecting Pre-Punched Paper . . . . . . . . . . . 53
Envelopes . . . . . . . . . . . . . . . . . . . . . . . . 54
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Storing Print Media . . . . . . . . . . . . . . . . . . . 56
Identifying Print Media and Specifications . . . . . . 56
Supported Paper Sizes . . . . . . . . . . . . . . . 56
Supported Paper Types . . . . . . . . . . . . . . 57
Paper Type Specifications . . . . . . . . . . . . . 58
10 Loading Print Media . . . . . . . . . . . . . . . . 59
Capacity . . . . . . . . . . . . . . . . . . . . . . . . . 59
Print Media Dimensions . . . . . . . . . . . . . . . . 59
Loading Print Media . . . . . . . . . . . . . . . . . . . 59
Loading Envelopes . . . . . . . . . . . . . . . . . 64
Loading Letterhead . . . . . . . . . . . . . . . . . 66
Using the Output Tray Extension . . . . . . . . . . . . 67
11 Operator Panel . . . . . . . . . . . . . . . . . . . . 69
Using the Operator Panel Buttons . . . . . . . . . . . 69
Understanding the Operator Panel Lights . . . . . . . 71

4Contents
Common Light Sequences . . . . . . . . . . . . . 71
Warnings . . . . . . . . . . . . . . . . . . . . . . 72
Operator Call Errors . . . . . . . . . . . . . . . . 73
Secondary light sequences . . . . . . . . . . . . 75
Fatal Errors . . . . . . . . . . . . . . . . . . . . . 76
Firmware Errors . . . . . . . . . . . . . . . . . . 76
Printing a Device Settings Page . . . . . . . . . . . . 77
Resetting Defaults . . . . . . . . . . . . . . . . . . . . 77
12 Printing . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Tips for Successful Printing . . . . . . . . . . . . . . . 79
Tips on Storing Print Media . . . . . . . . . . . . 79
Avoiding Paper Jams . . . . . . . . . . . . . . . . 79
Sending a Job to Print . . . . . . . . . . . . . . . . . . 79
Canceling a Print Job . . . . . . . . . . . . . . . . . . 80
Canceling From the Operator Panel . . . . . . . . 80
Canceling a Job From the Computer Running Windows 80
Manual Duplex Printing (Windows Printer Driver Only) 81
Printing a Report Page . . . . . . . . . . . . . . . . . 82
Printing a Printer Settings Page . . . . . . . . . . 82
The Operator Panel . . . . . . . . . . . . . . . . . 83
The Tool Box . . . . . . . . . . . . . . . . . . . . 83
Printer Settings . . . . . . . . . . . . . . . . . . . . . 83
Know Your Printer .....................................85

Contents 5
13 Understanding the Tool Box Menus . . . . 87
Printer Settings Report . . . . . . . . . . . . . . . . . 87
Printer Information . . . . . . . . . . . . . . . . . 87
Menu Settings . . . . . . . . . . . . . . . . . . . 88
Reports . . . . . . . . . . . . . . . . . . . . . . . 89
Printer Maintenance . . . . . . . . . . . . . . . . . . 90
System Settings . . . . . . . . . . . . . . . . . . 90
Paper Density . . . . . . . . . . . . . . . . . . . 92
Adjust BTR . . . . . . . . . . . . . . . . . . . . . 92
Adjust Fuser . . . . . . . . . . . . . . . . . . . . 93
Color Registration Adjustment . . . . . . . . . . . 94
Adjust Altitude . . . . . . . . . . . . . . . . . . . 95
Reset Defaults . . . . . . . . . . . . . . . . . . . 96
Non-Dell Toner . . . . . . . . . . . . . . . . . . . 96
BTR Refresh Mode . . . . . . . . . . . . . . . . . 97
Diagnosis . . . . . . . . . . . . . . . . . . . . . . . . 97
Chart Print . . . . . . . . . . . . . . . . . . . . . 98
Machine Check . . . . . . . . . . . . . . . . . . 98
Environment Sensor Info . . . . . . . . . . . . . . 99
Developer Stir Mode . . . . . . . . . . . . . . . . 99
Refresh Mode . . . . . . . . . . . . . . . . . . . 100
Resetting Defaults . . . . . . . . . . . . . . . . . . . . 100
14 Understanding Your Printer Software . . 103
Windows®. . . . . . . . . . . . . . . . . . . . . . . . 103
Printer Status Window . . . . . . . . . . . . . . . 103
Status Monitor Console . . . . . . . . . . . . . . 103
Dell Supplies Management System . . . . . . . . 103
Software Update . . . . . . . . . . . . . . . . . . 104

6Contents
Quick Launch Utility . . . . . . . . . . . . . . . . 104
User Setup Disk Creating Tool . . . . . . . . . . . 105
Macintosh®. . . . . . . . . . . . . . . . . . . . . . . 106
Status Monitor Widget . . . . . . . . . . . . . . . 106
15 Specifications . . . . . . . . . . . . . . . . . . . . 111
Operating System Compatibility . . . . . . . . . . . . 111
Power Supply . . . . . . . . . . . . . . . . . . . . . . 111
Dimensions . . . . . . . . . . . . . . . . . . . . . . . 112
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 112
Page Description Language (PDL)/Emulation, Operating System, and
Interface . . . . . . . . . . . . . . . . . . . . . . . . . 112
Environment . . . . . . . . . . . . . . . . . . . . . . . 112
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Maintaining Your Printer .......................115
16 Maintaining Your Printer . . . . . . . . . . . . 117
Conserving Supplies . . . . . . . . . . . . . . . . . . . 117
Storing Print Media . . . . . . . . . . . . . . . . . . . 117
Storing Consumables . . . . . . . . . . . . . . . . . . 118
Replacing Toner Cartridges . . . . . . . . . . . . . . . 118
Removing the Toner Cartridges . . . . . . . . . . 119
Installing a Toner Cartridge . . . . . . . . . . . . 120

Contents 7
Cleaning Inside the Printer . . . . . . . . . . . . . . . 122
Cleaning the Color Toner Density (CTD) Sensor . . . . 125
Adjusting Color Registration . . . . . . . . . . . . . . 126
Performing Auto Correct . . . . . . . . . . . . . . 127
Printing the Color Registration Chart . . . . . . . 127
Determining Values . . . . . . . . . . . . . . . . 128
Entering Values . . . . . . . . . . . . . . . . . . . 129
17 Clearing Jams . . . . . . . . . . . . . . . . . . . . 131
Avoiding Jams . . . . . . . . . . . . . . . . . . . . . . 131
Identifying the Location of Paper Jams . . . . . . . . . 132
Clearing Paper Jams From the Front of the Printer . . . 133
Clearing Paper Jams From the Back of the Printer . . . 134
Clearing Paper Jams From the Output Tray . . . . . . . 136
Troubleshooting .......................................139
18 Troubleshooting . . . . . . . . . . . . . . . . . . 141
Basic Printer Problems . . . . . . . . . . . . . . . . . 141
Display Problems . . . . . . . . . . . . . . . . . . . . 141
Printing Problems . . . . . . . . . . . . . . . . . . . . 142
Print Quality Problems . . . . . . . . . . . . . . . . . 143
The output is too light . . . . . . . . . . . . . . . 143
Toner smears or print comes off/Stain on back side 144

8Contents
Random spots/Blurred images . . . . . . . . . . . 145
The entire output is blank . . . . . . . . . . . . . 146
Streaks appear on the output . . . . . . . . . . . 147
Pitched color dots . . . . . . . . . . . . . . . . . 147
Vertical blanks . . . . . . . . . . . . . . . . . . . 147
Mottle . . . . . . . . . . . . . . . . . . . . . . . . 148
Ghosting . . . . . . . . . . . . . . . . . . . . . . 148
Fog . . . . . . . . . . . . . . . . . . . . . . . . . 150
Bead-Carry-Out (BCO) . . . . . . . . . . . . . . . 150
Auger mark . . . . . . . . . . . . . . . . . . . . . 151
Wrinkled/Stained paper . . . . . . . . . . . . . . 152
The top margins is incorrect . . . . . . . . . . . . 153
Color registration is out of alignment . . . . . . . 154
Protrudent / Bumpy paper . . . . . . . . . . . . . 155
Noise . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Misfeed jam . . . . . . . . . . . . . . . . . . . . 158
Multi-feed jam . . . . . . . . . . . . . . . . . . . 159
Other Problems . . . . . . . . . . . . . . . . . . . . . 160
Contacting Service . . . . . . . . . . . . . . . . . . . 160
Appendix ...................................................161
B Appendix . . . . . . . . . . . . . . . . . . . . . . . . 163
Dell Technical Support Policy . . . . . . . . . . . . . . 163
Online Services . . . . . . . . . . . . . . . . . . . 163
Warranty and Return Policy . . . . . . . . . . . . . . . 164
Recycling Information . . . . . . . . . . . . . . . 164

Contents 9
Contacting Dell . . . . . . . . . . . . . . . . . . . . . 164

10 Contents

11
Before Beginning

12

Notes, Notices, and Cautions 13
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of
your printer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data
and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury,
or death.
Information in this document is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of
Dell Inc. is strictly forbidden.
Trademarks used in this text:
Dell , the DELL logo are trademarks of Dell Inc.; Microsoft ,
Windows , Windows Server , and Windows Vista are either trademarks or registered trademarks of
Microsoft Corporation in the United States and/or other countries.
XML Paper Specification (XPS) : This product may incorporate intellectual property owned by
Microsoft Corporation. The terms and conditions upon which Microsoft is licensing such
intellectual property may be found at http://go.microsoft.com/fwlink/?LinkId=52369;
DES : This
product includes software developed by Eric Young ([e-mail]);
AES : Copyright©
2003, Dr Brian Gladman, Worcester, UK. All rights reserved. This product uses published AES
software provided by Dr Brian Gladman under BSD licensing terms;
TIFF (libtiff) : Copyright©
1988-1997 Sam Leffler and Copyright©1991-1997 Silicon Graphics, Inc.;
ICC Profile (Little
cms)
: Copyright©1998-2004 Marti Maria.
Other trademarks and trade names may be used in this document to refer to either the entities
claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in
trademarks and trade names other than its own.
The printer software uses some of the codes defined by the Independent JPEG Group.
____________________

14 Notes, Notices, and Cautions
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication
or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii)
of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in
applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA.
September 2010 Rev. A00

Dell™ 1250c Color Printer User's Guide 15
1
Dell™ 1250c Color Printer User's
Guide
Click the links to the left for information on the features, options, and
operation of your printer. For information on other documentation included
with your printer, see
"Finding Information " on page17.
To order replacement toner cartridges or supplies from Dell:
1
Double-click the icon on your desktop.
If you cannot find the icon on your desktop, follow the procedure below.
a Navigate to x:\abc\Dell Printers\Additional Color Software\Reorder ,
where
x:\abc is the location where the printer software is installed.
b Click the file DLRMM.EXE .
c Click File on the toolbar.
d Choose Send To from the drop-down menu, and then click
Desktop(create shortcut) on the submenu that appears.
2 Visit the Dell Printer Supplies website at www.dell.com/supplies , or order
Dell printer supplies by phone.
For best service, have your Dell printer Service Tag ready.
To locate the Service Tag of your printer, see "Express Service Code and
Service Tag" on page19.

16 Dell™ 1250c Color Printer User's Guide

Finding Information 17
2
Finding Information
NOTE: The USB cable is not shipped with your printer.
What are you looking for? Find it here
• Drivers for my printer
•My
User's Guide
Drivers and Utilities CD
The Drivers and Utilities CD contains setup video,
documentation, and drivers for your printer. You can
use the CD to install/re-install drivers or access your
setup video and documentation.
Readme files may be included on your CD to provide
last-minute updates about technical changes to your
printer or advanced technical reference material for
experienced users or technicians.
• How to use my printer Quick Reference Guide

18 Finding Information
• Safety information
•Warrantyinformation
Product Information Guide
CAUTION: Read and follow all safety instructions in
your Product Information Guide prior to setting up and
operating your printer.
How to set up my printer
Setup diagram
Troubleshooting "Troubleshooting" on page 141
What are you looking for? Find it here