Dell J740 User manual

www.dell.com/supplies | support.dell.com
Dell™ Personal Inkjet Printer J740
Owner’s Manual
Look Inside For:
• Learning about your printer
• Understanding the software
• Maintenance and Troubleshooting

ii
www.dell.com/supplies | support.dell.com
Order ink cartridges
Dell™ ink cartridges are available only through Dell. You can order ink
cartridges online at www.dell.com/supplies or by phone.
USA 877-465-2968
(877-Ink2You)
Canada 877-501-4803
Mexico 001-800-210-7607
Puerto Rico 800-805-7545
UK 0870 907 4574
Ireland 1850 707 407
France 0825387247
Italy 800602705
Spain 902120385
Germany 0800 2873355
Austria 08 20 - 24 05 30 35
Netherlands 020 - 674 4881
Belgium 02.713 1590
Sweden 08 587 705 81
Norway 231622 64
Denmark 3287 5215
Finland 09 2533 1411
Switzerland 0848 801 888

Understanding your printer iii
Understanding your printer
The table on page iv describes each part.
Paper support
Paper guide
Paper exit tray
Front cover
Power supply USB cable
Power button
Paper feed button

iv Understanding your printer
Accessing your User’s Guide
To access your User’s Guide:
Click Start →Programs →Dell Printers → Dell Inkjet Printer J740 →View User’s Guide.
Use the: To:
Paper guide Make sure paper feeds correctly into the printer.
Paper support Load paper in the printer.
Power button Turn the printer on or off, or cancel a print job.
Front cover Open to change cartridges.
Paper exit tray Stack paper as it exits the printer.
Paper feed button Feed paper into the printer.
Power supply Supply power to the printer.
USB cable Connect your printer to a computer.

Notes, Notices, and Cautions v
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your printer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
____________________
Information in this document is subject to change without notice.
© 2003 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is
strictly forbidden.
Trademarks used in this text: Dell and DELL logo are trademarks of Dell Computer Corporation; Microsoft
and Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the
marks and names of their products. Dell Computer Corporation disclaims any proprietary interest in
trademarks and trade names other than its own.
____________________
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure
by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical
Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Dell
Computer Corporation, One Dell Way, Round Rock, Texas, 78682, USA.

vi Caution: SAFETY INFORMATION
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Caution: SAFETY INFORMATION
Use the following safety guidelines to help ensure your own personal safety and to help protect your
computer and working environment from potential damage.
•Use only the power supply provided with this product or the manufacturer’s authorized
replacement power supply.
•Connect the power cord to an electrical outlet that is near the product and easily accessible.
•Refer service or repairs, other than those described in the user documentation, to a professional
service person.
CAUTION: Do not set up this product or make any electrical or cabling connections, such as the
power supply cord, during a lightning storm.

Contents vii
Contents
Understanding your printer . . . . . . . . . . . . . . . . . . . . iii
Notes, Notices, and Cautions . . . . . . . . . . . . . . . . . . . . v
Caution: SAFETY INFORMATION . . . . . . . . . . . . . . . . . vi
1Learning about your printer
Setting up the printer . . . . . . . . . . . . . . . . . . . . . . . 2
Understanding the printer software . . . . . . . . . . . . . . . . 2
Print Properties . . . . . . . . . . . . . . . . . . . . . . . . . 2
Dell Printer Solution Center . . . . . . . . . . . . . . . . . . . 3
Understanding the paper type sensor . . . . . . . . . . . . . . . 5
2Using the printer
Loading paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Basic printing . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Printing photos . . . . . . . . . . . . . . . . . . . . . . . . . 9
Printing envelopes . . . . . . . . . . . . . . . . . . . . . . . . 10
Printing cards . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Printing banners . . . . . . . . . . . . . . . . . . . . . . . . 10
Printing mirror images and iron-on transfers . . . . . . . . . . 10
Print transparencies . . . . . . . . . . . . . . . . . . . . . . . 11
Printing posters . . . . . . . . . . . . . . . . . . . . . . . . . 11
Printing on both sides of the paper . . . . . . . . . . . . . . . 11
See more printing projects . . . . . . . . . . . . . . . . . . . 12

viii Contents
Sharing printers . . . . . . . . . . . . . . . . . . . . . . . . 12
3Maintenance
Ordering supplies . . . . . . . . . . . . . . . . . . . . . . . . . 16
Replacing an ink cartridge . . . . . . . . . . . . . . . . . . . . 16
Aligning the ink cartridges . . . . . . . . . . . . . . . . . . . . 17
Cleaning the ink cartridge nozzles . . . . . . . . . . . . . . . . 18
4Troubleshooting
Setup troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 20
General troubleshooting . . . . . . . . . . . . . . . . . . . . . . 20
Paper misfeeds or multiple sheets feed . . . . . . . . . . . . . 20
Envelopes do not feed properly . . . . . . . . . . . . . . . . . 21
Document does not print . . . . . . . . . . . . . . . . . . . . 21
Printer is not communicating with computer . . . . . . . . . . 21
More troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 22
Error messages . . . . . . . . . . . . . . . . . . . . . . . . 22
Removing and reinstalling the printer software . . . . . . . . . 25
Other help sources . . . . . . . . . . . . . . . . . . . . . . . . . 26
5Regulatory notices
6Appendix
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Limited Warranties and Return Policy . . . . . . . . . . . . . . 42
Limited Warranty for the U.S. . . . . . . . . . . . . . . . . . 42
"Total Satisfaction" Return Policy (U.S. Only) . . . . . . . . . . 45

Contents ix
Limited Warranty Terms for Canada . . . . . . . . . . . . . . 45
"Total Satisfaction" Return Policy (Canada Only) . . . . . . . . . 48
One-Year End-User Manufacturer Guarantee (Latin America and the
Caribbean Only) . . . . . . . . . . . . . . . . . . . . . . . . . 50
Dell Computer Corporation Ink and Toner Cartridges Limited
Warranty (U.S. and Canada Only) . . . . . . . . . . . . . . . . 51
Dell Software License Agreement . . . . . . . . . . . . . . . . . 52
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

xContents