Dell DX6012S User manual

Dell™ DX6012S Systems
Hardware Owner’s
Manual
Regulatory Model E13S Series
Regulatory Type E13S001
book.book Page 1 Friday, February 26, 2010 11:22 AM

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
____________________
Information in this document is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.;
Microsoft, Windows,Windows Server, and MS-DOS are either trademarks or registered trademarks of
Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Regulatory Model E13S Series
Regulatory Type E13S001
March 2010 Rev. A00
book.book Page 2 Friday, February 26, 2010 11:22 AM

Contents 3
Contents
1 About Your System. . . . . . . . . . . . . . . . . . 11
Accessing System Features During Startup. . . . . . . 11
Hard-Drive Indicator Patterns . . . . . . . . . . . . . . 14
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Back-Panel Features and Indicators . . . . . . . . . . 15
Guidelines for Connecting Optional External
Devices. . . . . . . . . . . . . . . . . . . . . . . . . . 18
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 18
Power Indicator Codes . . . . . . . . . . . . . . . . . 19
Diagnostic Lights (Optional). . . . . . . . . . . . . . . 20
System Messages . . . . . . . . . . . . . . . . . . . . 22
Warning Messages . . . . . . . . . . . . . . . . . . . 39
Diagnostics Messages . . . . . . . . . . . . . . . . . 39
Alert Messages . . . . . . . . . . . . . . . . . . . . . 39
Other Information You May Need . . . . . . . . . . . . 40
2 Using the System Setup Program and
UEFI Boot Manager . . . . . . . . . . . . . . . . . 45
Choosing the System Boot Mode . . . . . . . . . . . . 45
book.book Page 3 Friday, February 26, 2010 11:22 AM

4Contents
Entering the System Setup Program . . . . . . . . . . . 46
Responding to Error Messages. . . . . . . . . . . 46
Using the System Setup Program Navigation
Keys . . . . . . . . . . . . . . . . . . . . . . . . . 46
System Setup Options . . . . . . . . . . . . . . . . . . 47
Main Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Memory Settings Screen . . . . . . . . . . . . . . 49
Processor Settings Screen . . . . . . . . . . . . . 50
SATA Settings Screen (Optional) . . . . . . . . . . 51
Boot Settings Screen . . . . . . . . . . . . . . . . 51
Integrated Devices Screen . . . . . . . . . . . . . 52
PCI IRQ Assignments Screen . . . . . . . . . . . . 53
Serial Communication Screen . . . . . . . . . . . 53
Power Management Screen . . . . . . . . . . . . 55
System Security Screen . . . . . . . . . . . . . . 55
Exit Screen . . . . . . . . . . . . . . . . . . . . . 57
Entering the UEFI Boot Manager. . . . . . . . . . . . . 58
Using the UEFI Boot Manager Navigation
Keys . . . . . . . . . . . . . . . . . . . . . . . . . 58
UEFI Boot Manager Screen. . . . . . . . . . . . . 59
UEFI Boot Settings Screen . . . . . . . . . . . . . 59
System Utilities Screen . . . . . . . . . . . . . . . 59
System and Setup Password Features. . . . . . . . . . 60
Using the System Password . . . . . . . . . . . . 60
Using the Setup Password . . . . . . . . . . . . . 62
Embedded System Management. . . . . . . . . . . . . 63
Baseboard Management Controller
Configuration . . . . . . . . . . . . . . . . . . . . . . . 64
Entering the BMC Setup Module . . . . . . . . . . 65
iDRAC Configuration Utility . . . . . . . . . . . . . . . 65
book.book Page 4 Friday, February 26, 2010 11:22 AM

Contents 5
Entering the iDRAC Configuration Utility . . . . . . 65
3 Installing System Components . . . . . . . . 67
Recommended Tools. . . . . . . . . . . . . . . . . . . 67
Inside the System . . . . . . . . . . . . . . . . . . . . 67
Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 69
Removing the Front Bezel . . . . . . . . . . . . . 69
Installing the Front Bezel . . . . . . . . . . . . . . 70
Opening and Closing the System . . . . . . . . . . . . 70
Opening the System . . . . . . . . . . . . . . . . 70
Closing the System . . . . . . . . . . . . . . . . . 71
Cooling Shroud. . . . . . . . . . . . . . . . . . . . . . 72
Removing the Cooling Shroud . . . . . . . . . . . 72
Installing the Cooling Shroud. . . . . . . . . . . . 73
Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 73
Removing a Hard-Drive Blank . . . . . . . . . . . 73
Installing a Hard-Drive Blank. . . . . . . . . . . . 74
Removing a Hot-Swap Hard Drive . . . . . . . . . 74
Installing a Hot-Swap Hard Drive . . . . . . . . . 75
Removing a Hard Drive From a Hard-Drive
Carrier. . . . . . . . . . . . . . . . . . . . . . . . 76
Installing a Hard Drive Into a Hard-Drive
Carrier. . . . . . . . . . . . . . . . . . . . . . . . 77
Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . 77
Removing a Cooling Fan . . . . . . . . . . . . . . 77
Replacing a Cooling Fan . . . . . . . . . . . . . . 80
Power Supplies . . . . . . . . . . . . . . . . . . . . . 80
Removing a Redundant Power Supply . . . . . . . 81
book.book Page 5 Friday, February 26, 2010 11:22 AM

6Contents
Installing a Redundant Power Supply . . . . . . . 82
Removing the Power Supply Blank . . . . . . . . . 83
Installing the Power Supply Blank . . . . . . . . . 83
System Memory . . . . . . . . . . . . . . . . . . . . . 83
General Memory Module Installation
Guidelines . . . . . . . . . . . . . . . . . . . . . . 84
Mode-Specific Guidelines . . . . . . . . . . . . . 85
Installing Memory Modules. . . . . . . . . . . . . 88
Removing Memory Modules . . . . . . . . . . . . 90
Expansion Cards and Expansion-Card Risers . . . . . . 91
Expansion Card Installation Guidelines. . . . . . . 91
Installing an Expansion Card . . . . . . . . . . . . 92
Removing an Expansion Card. . . . . . . . . . . . 94
Removing an Expansion-Card Riser . . . . . . . . 95
Installing an Expansion-Card Riser . . . . . . . . . 96
Integrated Storage Controller Card . . . . . . . . . . . 97
Removing the Storage Controller Card . . . . . . . 97
Installing the Storage Controller Card . . . . . . . 99
iDRAC6 Express Card . . . . . . . . . . . . . . . . . 100
Installing an iDRAC6 Express Card . . . . . . . . 100
iDRAC6 Enterprise Card (Optional) . . . . . . . . . . 101
Removing an iDRAC6 Express Card. . . . . . . . 101
Installing an iDRAC6 Enterprise Card. . . . . . . 102
Removing an iDRAC6 Enterprise Card . . . . . . 104
VFlash Media (Optional) . . . . . . . . . . . . . . . . 105
Installing a VFlash Media Card . . . . . . . . . . 105
Removing a VFlash Media Card . . . . . . . . . 105
Processor. . . . . . . . . . . . . . . . . . . . . . . . 105
Removing a Processor . . . . . . . . . . . . . . 105
book.book Page 6 Friday, February 26, 2010 11:22 AM

Contents 7
Installing a Processor . . . . . . . . . . . . . . . 109
System Battery . . . . . . . . . . . . . . . . . . . . . . 110
Replacing the System Battery . . . . . . . . . . . 110
SAS Backplane . . . . . . . . . . . . . . . . . . . . . 112
Removing the SAS Backplane . . . . . . . . . . . 112
Installing the SAS Backplane . . . . . . . . . . . 115
Power Distribution Board . . . . . . . . . . . . . . . . 115
Removing the Power Distribution Board . . . . . . 115
Replacing the Power Distribution Board . . . . . . 118
System Board . . . . . . . . . . . . . . . . . . . . . . 119
Removing the System Board . . . . . . . . . . . . 119
Installing the System Board . . . . . . . . . . . . 121
4 Troubleshooting Your System . . . . . . . . 129
Safety First—For You and Your System . . . . . . . . . 129
Troubleshooting System Startup Failure . . . . . . . . 129
Troubleshooting External Connections . . . . . . . . . 129
Troubleshooting the Video Subsystem . . . . . . . . . 130
Troubleshooting a USB Device . . . . . . . . . . . . . 130
Troubleshooting a Serial I/O Device . . . . . . . . . . 131
Troubleshooting a NIC . . . . . . . . . . . . . . . . . . 131
Troubleshooting a Wet System . . . . . . . . . . . . . 132
Troubleshooting a Damaged System . . . . . . . . . . 134
Troubleshooting the System Battery. . . . . . . . . . . 134
book.book Page 7 Friday, February 26, 2010 11:22 AM

8Contents
Troubleshooting Power Supplies . . . . . . . . . . . 135
Troubleshooting System Cooling Problems . . . . . . 136
Troubleshooting a Fan . . . . . . . . . . . . . . . . . 136
Troubleshooting System Memory . . . . . . . . . . . 137
Troubleshooting a Hard Drive . . . . . . . . . . . . . 139
Troubleshooting a Storage Controller . . . . . . . . . 139
Troubleshooting Expansion Cards . . . . . . . . . . . 140
Troubleshooting Processor . . . . . . . . . . . . . . 142
5 Running the System Diagnostics . . . . . . 145
Using Online Diagnostics . . . . . . . . . . . . . . . 145
Embedded System Diagnostics Features . . . . . . . 145
When to Use the Embedded System
Diagnostics. . . . . . . . . . . . . . . . . . . . . . . 146
Running the Embedded System Diagnostics . . . . . 146
Embedded System Diagnostics Testing
Options . . . . . . . . . . . . . . . . . . . . . . . . . 147
Using the Custom Test Options . . . . . . . . . . . . 147
Selecting Devices for Testing. . . . . . . . . . . 147
Selecting Diagnostics Options . . . . . . . . . . 147
Viewing Information and Results . . . . . . . . . 148
6 Jumpers and Connectors. . . . . . . . . . . . 149
System Board Jumpers. . . . . . . . . . . . . . . . . 149
book.book Page 8 Friday, February 26, 2010 11:22 AM

Contents 9
System Board Connectors . . . . . . . . . . . . . . . . 150
Disabling a Forgotten Password . . . . . . . . . . . . 152
7 Getting Help. . . . . . . . . . . . . . . . . . . . . . 155
Contacting Dell . . . . . . . . . . . . . . . . . . . . . 155
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
book.book Page 9 Friday, February 26, 2010 11:22 AM

10 Contents
book.book Page 10 Friday, February 26, 2010 11:22 AM