Denon Heos 7 User manual

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Wireless Speaker
Owner’s Manual
HEOS 7
HEOS 5
HEOS 3
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Contents Setup Use Troubleshooting Status LED Appendix
1

INTRODUCTION 4
BEFORE YOU BEGIN 5
System Requirements 5
Network Requirements 5
Controller Requirements 6
Getting To Know Your Speaker 7
Front panel 8
Controls 9
Back panel 10
Placing Your Speaker 11
Wall or Ceiling Mounting (HEOS 3 only) 11
Powering Your Speaker 12
Getting the HEOS App 12
SETTING UP YOUR FIRST HEOS SPEAKER 13
ADDING MORE HEOS SPEAKERS 14
Adding Wired Speakers 14
Adding Wireless Speakers 14
USING YOUR HEOS SPEAKER 15
Selecting a Room/Speaker 15
Listening to Radio 16
Playing music stored on your mobile device 16
Playing music from your networked PC or NAS 17
Playing music from the AUX input 18
Playing music from a USB device 19
HEOS account 20
What is a HEOS account? 20
Why do I need a HEOS account? 20
Signing up for a HEOS account 20
Changing Your HEOS account 20
Playing from Streaming Music Services 21
Adding a Music Service 21
Changing Music Service Settings 21
Using Headphones (HEOS 7 only) 22
Listening To The Same Music In Multiple Rooms 23
Grouping Rooms 23
Ungrouping Rooms 24
Grouping All Rooms (Party Mode) 25
Ungrouping All Rooms 26
Using the Now Playing Queue 27
Play Now 27
Play Now & Replace Queue 27
Play Next 27
Add to End of Queue 27
Repeat and Shuffle Playback 27
Rearranging the Now Playing Queue 28
Deleting Songs from the Play Queue 28
Deleting All Songs from the Play Queue 29
Saving Playlists 29
Contents Setup Use Troubleshooting Status LED Appendix
Contents
2

MAKING SPEAKER ADJUSTMENTS 30
Changing the Name of a Speaker 30
Changing the Wireless Network Connection 30
Changing the Speaker’s Equalizer 31
Changing the Speaker’s Orientation (HEOS 3 Only) 31
Adjusting the Audio Quality 31
Creating a Stereo Pair (HEOS 3 Only) 32
Removing a Stereo Pair (HEOS 3 Only) 32
Adjusting the Status Light Brightness 32
Advanced Speaker Settings 33
Network Settings 33
Firmware Upgrade 33
About 34
UPDATING YOUR SYSTEM 35
ADVANCED FEATURES 36
Submit Diagnostics 36
Sharing Music from your Mobile Device 37
Resetting Your Controller App 37
Power Modes 37
Network Standby 37
Deep Standby 37
Off 37
BASIC TROUBLESHOOTING 38
My speaker won’t connect to my network using the audio cable 38
I get a message “Device was not found” 38
Music cuts out or delays sometimes 39
I hear a delay when using the AUX Input with my TV 39
Connecting to a WPS Network 39
Resetting Your Speaker 40
Restoring the Speaker to Factory Defaults 40
Contact Denon 41
Status LED Table 42
Supported File Types and Codecs 48
SPECIFICATIONS 49
Speaker Specifications 49
HEOS 7 49
HEOS 5 50
HEOS 3 51
INFORMATION 52
Trademarks 52
License 53
License Information for the Software Used in the Unit 53
Contents Setup Use Troubleshooting Status LED Appendix
3

Thank you for purchasing this HEOS product. To ensure proper operation, please read this owner’s manual carefully before using the product.
NOTE
THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE.
For latest information, please visit HEOSbyDenon.com
INTRODUCTION
The HEOS speaker is part of the HEOS wireless multi-room sound system that enables you to enjoy your favorite music anywhere and everywhere
around your home. By utilizing your existing home network and the HEOS app on your iOS or Android™ device, you can explore, browse, and play music
from your own music library or from many online streaming music services.
0True multi-room audio - play different songs in different rooms or the same song in every room
0Utilizes your existing home wireless network for quick and easy setup
0Industry leading microsecond audio synchronization between HEOS device
0Legendary Denon audio quality
If you are in a hurry, you can be enjoying great sounding music in no time by following the steps outlined in the HEOS Quick Start Guide (packaged with
your HEOS device).
[Example] HEOS 5
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HEOS 5 QUICK START GUIDE
Please continue reading this Owner’s Manual for more detailed information about the features and benefits of your HEOS Speaker.
Contents Setup Use Troubleshooting Status LED Appendix
4

BEFORE YOU BEGIN
NOTE
If you have already installed at least one HEOS speaker, please skip to the section “ADDING MORE HEOS SPEAKERS” below (v p. 14).
System Requirements
Before you begin installing your first HEOS speaker, please make sure you understand and meet a few basic requirements.
oNetwork Requirements
Wireless Router - In order to use your HEOS music system, you should have a working wireless (Wi-Fi) network in your home. If you do not have a
wireless network, please contact your local Denon dealer or electronics retailer to assist you with purchasing and installing a wireless network in your
home.
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The HEOS Extend Wireless Range Extender (sold separately) is available as an accessory, should
you need to setup a new wireless network or extend the range of your existing network. Please
contact Denon for more information about the Wireless Extender.
High Speed Internet Connection - HEOS accesses the Internet to stream music to your home from many popular online music services. HEOS is
also designed to provide you with software updates, which are delivered via your home Internet connection. DSL, Cable, and Fiber services will
provide the best experience and reliability. You may experience performance issues with slower Internet connections like satellite based services.
Contents Setup Use Troubleshooting Status LED Appendix
5

oController Requirements
You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these
minimum requirements:
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iOS Minimum Requirements
0iOS version 5.0 or later
0iPhone® 3GS or newer
0iPad®
0iPod touch® (3rd generation) or newer
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Android Minimum Requirements
0Android OS version 2.3 or later
0All resolutions
Contents Setup Use Troubleshooting Status LED Appendix
6

Getting To Know Your Speaker
Unpack your speaker from the box and verify that the following items are included:
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(European model only)
(North America model only)
Power supply
(for HEOS 3)
or
Power supply and Power cord
(for HEOS 7/5)
Ethernet cable
oror
HEOS Speaker
Quick Start Guide Safety Information
Sheets
Warranty
(North America model only)
Extended Protection Plan
(North America model only)
Audio/Setup cable
HEOS 7 HEOS 5 HEOS 3
NOTE
Please use the power supply and power cord included in the box for your device.
Contents Setup Use Troubleshooting Status LED Appendix
7

oFront panel
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HEOS 7 HEOS 5 HEOS 3
ASpeakers
BStatus LED
Please refer to the “Status LED Table” for LED color and state meaning “Status LED Table” (v p. 42).
Contents Setup Use Troubleshooting Status LED Appendix
8

oControls
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HEOS 7 HEOS 5 HEOS 3
AVolume Up/Down buttons (+, –)
Adjusts the HEOS device’s volume level up or down.
BMute button (:)
Mutes or unmutes the HEOS device’s volume.
CHeadphone output (HEOS 7 only)
The music will stop playing through the built in speakers when you insert the headphones and turn back on when you remove the headphones.
See (v p. 22).
Contents Setup Use Troubleshooting Status LED Appendix
9

oBack panel
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USB
NETWORK CONNECT
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HEOS 7 HEOS 5 HEOS 3
APower Input (DC)
Used to connect the external power supply (v p. 12).
BReset Button (RESET)
Various settings are reset to the factory default values
(v p. 40).
CAUX Input (AUX IN)
Used to connect audio devices (v p. 18).
DUSB Input (USB 5V/1A)
Used to connect USB storage devices.
ENetwork Connector (NETWORK)
Used to connect this unit to a wired Ethernet network (v p. 14).
FConnect Button (CONNECT)
Used for Wi-Fi setup (v p. 39).
GConnect in Status LED
Indicates the status of this unit (v p. 39, 42).
HThreaded Mounting Hole
Used to mount this unit on a wall or ceiling.
ISafety Wiring Hole
Used to prevent from dropping.
Contents Setup Use Troubleshooting Status LED Appendix
10