Denon AirPlay AVR-3311CI User manual

D&M Holdings Inc.
SERVICE MANUAL
e
e
Copyright 2010 D&M Holdings Inc. All rights reserved.
WARNING: Violators will be prosecuted to the maximum extent possible.
MODEL JP E3 E2 EK KA E1 E1K E1C
AVR-3311CI
P
AVR-3311
P P
AV SURROUND RECEIVER
Ver. 5
•Some illustrations using in this service manual are slightly different from the actual set.
•Please use this service manual with referring to the operating instructions without fail.
•For purposes of improvement, specications and design are subject to change without notice.
S0156-1V05DM/DG1010
s
Please refer to the
MODIFICATION NOTICE.

2
SAFETY PRECAUTIONS
The following check should be performed for the continued protection of the customer and service technician.
LEAKAGE CURRENT CHECK
Before returning the unit to the customer, make sure you make either (1) a leakage current check or (2) a line to chassis
resistance check. if the leakage current exceeds 0.5 milliamps, or if the resistance from chassis to either side of the
power cord is less than 460 kohms, the unit is defective.
Be sure to test for leakage current with the AC plug in both polarities, in addition, in each power ON, OFF and STANDBY
mode, if applicable.
CAUTION Please heed the points listed below during servicing and inspection.
◎Heed the cautions!
Spots requiring particular attention when servicing, such
as the cabinet, parts, chassis,etc., have cautions indicated
on labels. be sure to heed these causions and the
cautions indicated in the handling instructions.
◎Caution concerning electric shock!
(1) An AC voltage is impressed on this set, so touching
internal metal parts when the set is energized could
cause electric shock. Take care to avoid electric
shock, by for example using an isolating transformer
and gloves when servicing while the set is energized,
unplugging the power cord when replacing parts, etc.
(2) Tere are high voltage parts inside. Handle with extra
care when the set is energized.
◎ Caution concerning disassembly and
assembly!
Through great care is taken when manufacturing parts
from sheet metal, there may in some rare cases be burrs
on the edges of parts which could cause injury if ngers
are moved across them. Use gloves to protect your hands.
◎Only use designated parts!
The set's parts have specific safety properties (fire
resistance, voltage resistance, etc.). For replacement
parts, be sure to use parts which have the same
poroperties. In particular, for the important safety parts
that are marked z on wiring diagrams and parts lists, be
sure to use the designated parts.
◎ Be sure to mount parts and arrange the wires
as they were originally!
For safety seasons, some parts use tape, tubes or other
insulating materials, and some parts are mounted away
from the surface of printed circuit boards. Care is also
taken with the positions of the wores omsode amd clamps
are used to keep wires away from heating and high
voltage parts, so be sure to set everything back as it was
originally.
◎Inspect for safety after servicing!
Check that all screws, parts and wires removed or
disconnected for servicing have been put back in their
original positions, inspect that no parts around the area
that has been serviced have been negatively affected,
conduct an inslation check on the external metal
connectors and between the blades of the power plug,
and otherwise check that safety is ensured.
(Insulation check procedure)
Unplug the power cord from the power outlet, disconnect
the antenna, plugs, etc., and turn the power switch on.
Using a 500V insulation resistance tester, check that the
inplug and the externally exposed metal parts (antenna
terminal, headphones terminal, input terminal, etc.) is
1MΩ or greater. If it is less, the set must be inspected and
repaired.
Many of the electric and structural parts used in the set
have special safety properties. In most cases these
properties are difficult to distinguish by sight, and using
replacement parts with higher ratings (rated power and
withstand voltage) does not necessarily guarantee that
safety performance will be poreserved. Parts with safety
properties are indicated as shown below on the wiring
diagrams and parts lists is this service manual. Be sure to
replace them with parts with the designated part number.
(1) Schematic diagrams ......Indicated by the z mark.
(2) Parts lists ......Indicated by the z mark.
Using parts other than the designated
parts could result in electric shock, res
or other dangerous situations.
CAUTION Concerning important safety
parts

3
NOTE FOR SCHEMATIC DIAGRAM
WARNING:
Parts marked with this symbol z have critical characteristics. Use ONLY replacement parts recommended by the manufacturer.
CAUTION:
Before returning the unit to the customer, make sure you make either (1) a leakage current check or (2) a line to chassis resistance check. If the
leakage current exceeds 0.5 milliamps, or if the resistance from chassis to either side of the power cord is less than 460 kohms, the unit is defective.
WARNING:
DO NOT return the unit to the customer until the problem is located and corrected.
NOTICE:
ALL RESISTANCE VALUES IN OHM. k=1,000 OHM / M=1,000,000 OHM
ALL CAPACITANCE VALUES IN MICRO FARAD. P=MICRO-MICRO FARAD EACH VOLTAGE AND CURRENT ARE MEASURED AT NO SIGNAL
INPUT CONDITION. CIRCUIT AND PARTS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE.
NOTE FOR PARTS LIST
Parts for which "nsp" is indicated on this table cannot be supplied.
When ordering of part, clearly indicate "1" and "I" (i) to avoid mis-supplying.
Ordering part without stating its part number can not be supplied.
Not including General-purpose Carbon Chip Resistor in the P.W.Board parts list. (Refer to the Schematic Diagram for those parts.)
Parts marked with this symbol z have critical characteristics. Use ONLY replacement parts recommended by the manufacturer.
Not including General-purpose Carbon Film Resistor in the P.W.Board parts list. (Refer to the Schematic Diagram for those parts.)
Part indicated with the mark "★" is not illustrated in the exploded view.
WARNING:
1.
2.
3.
4.
5.
6.
●Resistors
RD : Carbon
RC : Composition
RS : Metal oxide film
RW: winding
RN : Metal film
RK : Metal mixture
P : Pulse-resistant type
NL : Low noise type
NB : Non-burning type
FR : Fuse-resistor
F : Lead wire forming
2B : 1/8 W
2E : 1/4 W
2H : 1/2 W
3A : 1 W
3D : 2 W
3F : 3 W
3H : 5 W
F : ±1%
G:±2%
J : ±5%
K : ±10%
M : ±20%
Ex.: RN
Type
14K
Shape
and per-
formance
2E
Power
182
Resist-
ance
G
Allowable
error
FR
Others
*Resistance
1800ohm=1.8kohm1 8 2
Indicates number of zeros after effective number.
2-digit effective number.
1.2ohm1 R 2
2-digit effective number, decimal point indicated by R.
1-digit effective number.
: Units: ohm
●Capacitors
CE : Aluminum foil
electrolytic
CA : Aluminium solid
electrolytic
CS : Tantalum electrolytic
CQ: Film
CK : Ceramic
CC : Ceramic
CP : Oil
CM: Mica
CF : Metallized
CH : Metallized
HS : High stability type
BP : Non-polar type
HR : Ripple-resistant type
DL : For change and discharge
HF : For assuring high requency
U : UL part
C : CSA part
W : UL-CSA part
F : Lead wire forming
0J : 6.3 V
1A : 10 V
1C : 16 V
1E : 25 V
1V : 35 V
1H : 50 V
2A : 100 V
2B : 125 V
2C : 160 V
2D : 200 V
2E : 250 V
2H : 500 V
2J : 630 V
F : ±1%
G:±2%
J : ±5%
K : ±10%
M : ±20%
Z : ±80%
: - 20%
P : +100%
C : ±0.25pF
D : ±0.5pF
= : Others
Ex.: CE
Type
04W
Shape
and per-
formance
1H
Dielectric
strength
3R2
Capacity
M
Allowable
error
BP
Others
･ Units:μF.
2200μF2 2 2
Indicates number of zeros after effective number.
2-digit effective number. ･ Units:μF.
2.2μF2 R 2
2-digit effective number, decimal point indicated by R
1-digit effective number.
*Capacity (electrolyte only)
･When the dielectric strength is indicated in AC,"AC" is included after the dieelectric strength value.
*Capacity (except electrolyte)
･ Units:pF
2200pF=0.0022μF2 2 2
Indicates number of zeros after efective number. (More than 2)
2-digit effective number. ･ Units:pF
220pF2 2 1
2-digit effective number.
Indicates number of zeros after effective numver. (0 or 1)
NOTE FOR PARTS LIST

4
TECHNICAL SPECIFICATIONS s
nAudio Section
• Power amplifier
Rated output :
Front : 125 W + 125 W (8 Ω, 20 Hz – 20 kHz with 0.05 % T.H.D.)
165 W + 165 W (6 Ω, 1 kHz with 0.7 % T.H.D.)
Center : 125 W (8 Ω, 20 Hz – 20 kHz with 0.05 % T.H.D.)
165 W (6 Ω, 1 kHz with 0.7 % T.H.D.)
Surround : 125 W + 125 W (8 Ω, 20 Hz – 20 kHz with 0.05 % T.H.D.)
165 W + 165 W (6 Ω, 1 kHz with 0.7 % T.H.D.)
Surround back / Front height / Front wide :
125 W + 125 W (8 Ω, 20 Hz – 20 kHz with 0.05 % T.H.D.)
165 W + 165 W (6 Ω, 1 kHz with 0.7 % T.H.D.)
Dynamic power : 130 W x 2ch (8 Ω)
190 W x 2ch (4 Ω)
Output connectors : 6 – 16 Ω
• Analog
Input sensitivity/Input impedance : 200 mV/47 kΩ
Frequency response: 10 Hz – 100 kHz — +1, –3 dB (DIRECT mode)
S/N: 102 dB (IHF–A weighted, DIRECT mode)
Distortion: 0.005 % (20 Hz ~ 20 kHz) (DIRECT mode)
Rated output: 1.2 V
• Digital
D/A output: Rated output — 2 V (at 0 dB playback)
Total harmonic distortion — 0.008 % (1 kHz, at 0 dB)
S/N ratio — 102 dB
Dynamic range — 100 dB
Digital input: Format — Digital audio interface
• Phono equalizer (PHONO input — REC OUT)
Input sensitivity: 2.5 mV
RIAA deviation: ±1 dB (20 Hz to 20 kHz)
S/N: 74 dB (A weighting, with 5 mV input)
Rated output: 150 mV
Distortion factor: 0.03 % (1 kHz, 3 V)
nVideo Section
• Standard video connectors
Input/output level and impedance : 1 Vp-p, 75 Ω
Frequency response : 5 Hz – 10 MHz — +1, –3 dB
• Color component video connector
Input/output level and impedance :
Y (brightness) signal — 1 Vp-p, 75 Ω
PB / CB signal — 0.7 Vp-p, 75 Ω
PR / CR signal — 0.7 Vp-p, 75 Ω
Frequency response : 5 Hz – 60 MHz — +0, –3 dB (when “Video
Convert” set to “OFF”)
nHD Radio section (for E3)
[FM](Note: μV at 75 Ω, 0 dBf = 1 x 10–15 W)
Receiving Range :
[FM] 87.5 MHz – 107.9 MHz [AM]530 kHz – 1710 kHz
Usable Sensitivity :
[FM]1.5 μV (14.8 dBf) [AM]20 μV
S/N (IHF-A) :
[FM]MONO 78 dB [AM]
STEREO 68 dB
HD 85 dB 85 dB
Total harmonic Distortion (at 1 kHz) :
[FM]MONO 0.1 % [AM]
STEREO 0.2 %
HD 0.02 % 0.02 %
nTuner section (for E2, E1C)
[FM](Note: μV at 75 Ω, 0 dBf = 1 x 10–15 W)
Receiving Range :
[FM] 87.5 MHz – 108.0 MHz [AM]522 kHz – 1611 kHz
Usable Sensitivity :
[FM]1.2 μV (12.8 dBf) [AM]18 μV
50 dB Quieting Sensitivity :
[FM]MONO 2.0 μV (17.3 dBf)
STEREO 42 μV (34.5 dBf)
S/N (IHF-A) :
[FM]MONO 72 dB
STEREO 67 dB
Total harmonic Distortion (at 1 kHz) :
[FM]MONO 0.3 %
STEREO 0.7 %
nGeneral
Power supply : AC 120 V, 60 Hz (for E3)
AC 230 V, 50 Hz (for E2)
AC 220 V, 50 Hz (for E1C)
Power consumption :
670 W
0.1 W (Standby)
2.2 W (CEC standby)
Maximum external dimensions :
434 (W) x 171 (H) x 381 (D) mm (17-3/32” x 6-47/64” x 15”)
Weight : 12.2 kg (26 lbs 14.3 oz)
nRemote Control Unit (RC-1146)
Batteries : R6/AA Type (two batteries)
Maximum external dimensions :
53 (W) x 224 (H) x 28 (D) mm (2-3/32” x 8-13/16” x 1-7/64”)
Weight : 160 g (5.6 oz, including batteries)
nRemote Control Unit (RC-1148)
Batteries : R03/AAA Type (two batteries)
Maximum external dimensions :
49 (W) x 220 (H) x 24.5 (D) mm (1-59/64” x 8-21/32” x 31/32”)
Maximum external dimensions :
114 g (Approx 4 oz, including batteries)
DIMENSION
21.4
20.5 54.7 214.5
338.9 380.8
44.2
85 35.5
34.5
266
344
434
16 155
171

5
CAUTION IN SERVICING
Before the Digital P.W.B. are replaced
If you cannot specify the cause of the digital PWB defect, carry out "Initializing" → "Update to latest rmware".
The defect may be cleared.
・ See the following for the method of initializing the μcom.
Initializing AV SURROUND RECEIVER
AV SURROUND RECEIVER initialization should be performed when the μcom, peripheral parts of μcom, and Digital
P.W.B. are replaced.
1. Turn off the power using ON/STANDBY button.
2. Press ON/STANDBY button while simultaneously pressing STANDARD and DSP SIMULATION buttons.
3. Check that the entire display is ashing with an interval of about 1 second, and release your ngers from the 2
buttons and the microprocessor will be initialized.
Service Jigs
When you repair the printing board, you can use the following JIG (Extension cable kit).
Please order to Denon Ofcial Service Distributor in your region if necessary.
8U-110084S : EXTENSION UNIT KIT : 1 Set
(Refer to 21 page)
Note: •If step 3 does not work, start over from step 1.
• All user settings will be lost and this factory setting will be recovered when this initialization mode.
So make sure to memorize your setting for restoring after the initialization.
2,31,2

6
DISASSEMBLY s
• Disassembleinorderofthearrowofthegureoffollowingow.
• Inthecaseofthere-assembling,assembleitinorderofthereverseofthefollowingow.
• Inthecaseofthere-assembling,observe"attentionofassembling"it.
• Ifwirebundlesareuntiedormovedtoperformadjustmentorpartsreplacementetc.,besuretorearrangethemneatly
astheywereoriginallybundledorplacedafterward.
Otherwise,incorrectarrangementcanbeacauseofnoisegeneration.
FRONT PANEL ASSY
Referto "DISASSEMBLY
1. FRONT PANEL ASSY"
and"EXPLODED VIEW"
PCBFRONT
(Ref.No.ofEXPLODEDVIEW:P1)
PCBFUNCTION
(Ref.No.ofEXPLODEDVIEW:P2)
PCBCNT
(Ref.No.ofEXPLODEDVIEW:P3)
PCBV.AUX_HP
(Ref.No.ofEXPLODEDVIEW:P4)
PCBUSB
(Ref.No.ofEXPLODEDVIEW:P5)
PCBMIC
(Ref.No.ofEXPLODEDVIEW:P6)
PCBFRONTHDMI
(Ref.No.ofEXPLODEDVIEW:P29)
TRANS MAIN
Referto "DISASSEMBLY
5. TRANS MAIN"
and"EXPLODED VIEW"
TRANSMAIN
(Ref.No.ofEXPLODEDVIEW:44)
HEAT SINK ASSY
Referto "DISASSEMBLY
2. HEAT SINK ASSY"
and"EXPLODED VIEW"
PCBGUIDE_TOP
(Ref.No.ofEXPLODEDVIEW:P7)
PCBGUIDE_L
(Ref.No.ofEXPLODEDVIEW:P8)
PCB7CH-AMPASSY
(Ref.No.ofEXPLODEDVIEW:P10)
PCB REG CNT/PCB REG
Referto "DISASSEMBLY
3. PCB REG CNT/PCB REG"
and"EXPLODED VIEW"
PCBREG
(Ref.No.ofEXPLODEDVIEW:P11)
PCBREG_CNT
(Ref.No.ofEXPLODEDVIEW:P12)
CABINET TOP
HDMI UNIT ASSY
Referto "DISASSEMBLY
4. HDMI UNIT ASSY"
and"EXPLODED VIEW"
PCBPREOUT
(Ref.No.ofEXPLODEDVIEW:P13)
PCBSIDE_CNT
(Ref.No.ofEXPLODEDVIEW:P14)
PCBAUDIO
(Ref.No.ofEXPLODEDVIEW:P15)
PCBVIDEOASSY
(Ref.No.ofEXPLODEDVIEW:P16)
PCBHDMI
(Ref.No.ofEXPLODEDVIEW:P17)
PCBRS232
(Ref.No.ofEXPLODEDVIEW:P18)
PCBSIRIUS
(Ref.No.ofEXPLODEDVIEW:P19)
PCBSPK
(Ref.No.ofEXPLODEDVIEW:P20)
PCBSMPS
(Ref.No.ofEXPLODEDVIEW:P21)
PCBF_WIDE
(Ref.No.ofEXPLODEDVIEW:P22)
PCBFRONT_CNT
(Ref.No.ofEXPLODEDVIEW:P23)

7
About the photos used for descriptions in the DISASSEMBLY" section.
• Thedirectionfromwhichthephotographsusedhereinwerephotographedisindicatedat"Directionofphotograph:***"
attheleftoftherespectivephotographs.
• Refertothetablebelowforadescriptionofthedirectioninwhichthephotosweretaken.
• Photographsforwhichnodirectionisindicatedweretakenfromabovetheproduct.
The viewpoint of each photograph
(Photografy direction)
［View from above］
Front side
Direction of photograph: B
Direction of photograph: D
Direction of photograph: C
Direction of photograph: A

8
1. FRONT PANEL ASSY
(1) Removethescrews.
(2) Cutthewireclampband,thendisconnecttheconnectorwiresandFFCcable.Removethescrews.
CABINET TOP FRONT PANEL ASSY
→
Proceeding :
View from bottom
STYLE PIN : Loose
STYLE PIN : Loose
N4201
CP100
FFC cable
FFC cable
cut
Pleasereferto"EXPLODEDVIEW"forthedisassemblymethodofeachPCBincludedinFRONTPANELASSY.

9
2. HEAT SINK ASSY
(1) Removethescrews.
(2) Cutwireclampband,thenremovethescrews.Disconnecttheconnectorwires.
CABINET TOP HEAT SINK ASSY
→
Proceeding :
View from bottom
Direction of
photograph: D
Direction of
photograph: C
STYLE PIN : Loose
CP100
cut

10
(3) Removethescrews.
(4) Cutthewireclampbands,thendisconnecttheconnectorwiresandFFCcable.Removethescrews,SUPPORTER
P.C.andtheHDMIBRACKET.
(5) Disconnecttheconnectorwires.
Direction of photograph: A
CUSHION BRACKET
STYLE PIN : Loose
N4201
N4905
FFC cable FFC cable
cut
HEATSINK ASSY
HDMI BRACKET
SUPPORTER P.C.
CP401 CP402
CP405CP403
STYLE PIN : Loose
PCB 7CH AMP
Pleasereferto"EXPLODEDVIEW"forthedisassemblymethodofeachP.W.BincludedinHEATSINKASSY.

11
3. PCB REG CNT/PCB REG
(1) Removethescrews.
(2) Disconnecttheconnectorwiresandconnectorboard.
CABINET TOP HEAT SINK ASSY
→PCB REG CNT/PCB REG →
Proceeding :
PCB REG
CP102CP104
N2004
Board to board
CP13A
PCB REG
PCB REG CNT
Direction of photograph: C

12
4. HDMI UNIT ASSY
(1) Removethescrews,thenremovetheBACKPANELandtheHDMIBRACKET.
(2) Cutwireclampband,thendisconnecttheconnectorwiresandtheFFCcables.Removethescrewsandthe
SUPPORTERP.C..
RemovethePCBSIRIUSandthePCBRS232fromthePCBSIDECNT(Boardtoboard).
CABINET TOP HDMI UNIT ASSY
→
Proceeding :
Direction of photograph: A
CUSHION BRACKET
BACK PANEL
HDMI UNIT ASSY
PCB SIRIUS
HDMI BRACKET
STYLE PIN : Loose
FFC cableN4201
cut
PCB 232C
SUPPORTER P.C.

13
(3) Cutthewireclampband,thendisconnecttheconnectorwires.Removethescrew.
(4) Removethescrewsanddisconnecttheconnector.
Direction of photograph: C
N4905
N2004
CP13A
HDMI UNIT ASSY
cut
CP405
CP102
CP104N4610 CP1
CP403
CP402CP401
STYLE PIN : Loose

14
(5) Disconnecttheconnectorwire,thenremovethescrewsandtheSUPPORTERP.C..
(6) RemovetheLICENCELABEL,thenremovethescrewsandSUPPORTERP.C..
RemovetheHDMIUNITASSYfromthemainunit.
Pleasereferto"EXPLODEDVIEW"forthedisassemblymethodofeachP.W.BincludedinHDMIUNITASSY.
5. TRANS MAIN
Pleasereferto"EXPLODEDVIEW"forthedisassemblymethodofeachP.W.BincludedinTRANSMAIN.
CX102
SUPPORTER P.C.
View from bottom
SUPPORTER P.C.
LICENCE LABEL
CABINET TOP TRANS MAIN
→
Proceeding : HDMI UNIT ASSY
→

15
SPECIAL MODE
Special mode setting button
b PresstheON/STANDBYbuttontoturnonwhilepressingbothbuttonsAandBatthesametime.
Mode Button A Button B Contents
Versiondisplay
(μcom/DSPErrorDisplay) STATUS RETURN
SerialNo.andrmwareversionssuchasMain,Sub,DSPare
displayedintheFLmanager.Errorsaredisplayedwhenthey
occur.(Referto16page)
Displayingtheprotectionhistorymode STATUS MENU Displayingtheprotectionhistory
(Referto19page)
IInitializationmode
(RemovesettingsforInstallerSetup.) STANDARD DSP SIMULATION
Backupdatainitializationiscarriedout.
(RemovesettingsforInstallerSetup)
Initializationmode
(IncludessettingsforInstallerSetup) CURSORUP CURSOR DOWN
Backupdatainitializationiscarriedout.
(IncludessettingsforInstallerSetup)
Modeforswitchingtunerfrequencystep STANDARD DIRECT/
STEREO
---E2modelonly---
ChangetunerfrequencysteptoFM:200kHz/AM:10kHzSTEP
Modeforpreventingremotecontrol
acceptance STATUS ENTER
Operationsusingremotecontrolarerejected.
(Modecancellation:Turnoffpowerandexecutethesame
buttonoperationsaswhenperformingsetup.)
Panellockmode DSP
SIMULATION
DIRECT/
STEREO
Operationsusingmainunitpanelbuttonsormastervolumeare
rejected.
Panellockmode
(RemoveMastervolume)
DIRECT/
STEREO
PURE
DIRECT Operationsusingmainunitpanelbuttonsarerejected.
Cancellationofpanellockmode DIRECT/
STEREO ENTER Panellockmodeiscancelled.
InstallerSetupmode MENU CURSOR
LEFT
AccessRemoteMaintenancemodeviatheinternet.Installer
SetupisdisplayedonGUI/OptionMenu.
※RefertoAVR_RemoteMaintenance_.pdfofSDI.
Diagnosticmode CURSOR
LEFT ENTER
ThismodeisusedforconrmingtheVideoandAudio(signal)
paths.(Troubleshooting)
Conrmingtheoperationofunitcanbeeasilydoneafterrepair.
NOTE:
If"S"isdisplayedontheuorescentdisplay,theunitissettothespecialdeveloper'smodeandRS-232C
communicationsarenotpossible.
Pressandholdinthe"STATUS"and"i"buttonsforover3secondswiththepowerturnedontoturnthe"S"
displayoff.RS-232Ccommunicationsarenowenabled.

RETURN
ZONE2
ON/OFF
DSP
SIMULATION
STANDARD STATUS
ENTER
PURE
DIRECT
DIRECT/
STEREO
MENU
CURSOR
d

16
1. µcom/DSP Version display mode
1.1. Operation specications
µcom/DSP version display mode:
Whenstartedup,theversioninformationisdisplayed.
Starting up:
Withthe"RETURN"and"STATUS"buttonspressed,pressthe"ON/STANDBY"buttontoturnthepoweron.
Now,pressthe"STATUS"buttontothedisplaythe2nditeminformationontheFLDisplay.
1.2. Display Order
Errorinformation(Referto1.3.Errordisplay)→qModeldestinationinformation→wFirmwarePackageVersion→
eMainµ-com/ROMversion→rMain1stBootLoader→tSubµ-com/SubFBL→yDSPversion→uAudioPLD
→iOSDFPGACong→oOSDProgram→Q0OSDfontdata→Q1Ethernet(DM860)1stBootLoader,HardwareID
→Q2Ethernet(DM860)2ndBootLoader,RhapsodyFlag→Q3Ethernet(DM860)IMAGE→Q4Ethernet(DM860)MAC
ADDRESSinformation→Q5HDRADIOSDK/HDRADIOBBP→Q6iPodVersion→Q7MultEQProAPP(Displayedwhen
AudysseyProiscomplete)→Q8MultEQProICL(DisplayedwhenAudysseyProiscomplete
qModeldestinationinformation:
Upper AVR3311 E3
Lower S/N. **********
wFirmwarePackageVersion:
Upper Firm. Package
Lower Ver.:****
eMainµ-com&ROMversion:
Upper M a i n : * * . * *
Lower Main ROM :**.**
rMain1stBootLoader:
Upper Main FBL :**.**
Lower
tSubµ-com&SubFBL:
Upper Sub :**.**
Lower S u b F B L : * * . * *
yDSPROM:
Upper D S P : * * . * *
Lower
uAudioPLD:
Upper Audio PLD :**.**
Lower
iOSDFPGACong:
Upper OSD Config:
Lower ************

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oOSDProgram:
Upper OSD PRG:
Lower ************
Q0OSDfontdata:
Upper OSD DAT:
Lower ************
Q1Ethernet(DM860)1stBootLoader,HardwareID:
Upper *Ethernet FBL
Lower ********-AA
Q2Ethernet(DM860)2ndBootLoader,RhapsodyFlag:
Upper *Ethernet SBL
Lower *************-BB
Q3Ethernet(DM860)IMAGE:
Upper *Ethernet IMG
Lower *************
Q4Ethernet(DM860)MACADDRESSinformation:
Upper *Ethernet MAC
Lower ******-******
Q5HDRADIOSDK/HDRADIOBBP(AVR-3311CIE3only):
Upper *HDSDK: **.**
Lower *HDBBP:C0002.000
Q6iPodVersion:
Upper iPod Dock:**.**
Lower
Q7MultEQProAPP(DisplayedwhenAudysseyProiscomplete):
Upper *MultEQ Pro APP
Lower **.**.**.****
Q8MultEQProICL(DisplayedwhenAudysseyProiscomplete):
Upper *MultEQ Pro ICL
Lower **.**.**.****

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1.3. Error display
Seethefollowingtableforeach"Errorinformation"displayanditscontents(status).
Displayorderisq,w,e,r,t.
Condition State State
q Sub-μcomNG NoresponsefromSub-μcom
SUB ERROR 01
w DIRNG NoresponsefromDIR
DIR ERROR 01
e DSPNG
WhenDSPboot,executingDSPresetmakesnochangetoDSP1FLAG0
port"H".
DSP ERROR 01
NochangetoDSPFLAG0port"H"beforeissuingDSPcommand.
DSP ERROR 02
WhenDSPdataread,executingWRITE="L"makesnochangetoACK="H".
DSP ERROR 03
WhenDSPdataread,executingREQ="L"makesnochangetoACK="L".
DSP ERROR 04
WhenDSPdatawrite,executingWRITE="H"makesnochangetoACK="H".
DSP ERROR 05
WhenDSPdatawrite,executingREQ="L"makesnochangetoACK="L".
DSP ERROR 06
WhenDSPspecialcodeboot,executingDSPresetmakesnochangeto
DSPFLAG0port"H".
DSP ERROR 11
NochangetoDSPFLAG0port"H"beforeissuingDSPspecialread
command.
DSP ERROR 12
NochangetoDSPFLAG0port"H"beforeDSPversionread.
DSP ERROR 13
r EEPROMNG ErrorappearedinEEPROMchecksum.(***isablockaddressnumber.)
E2PROM ERR***
t BothSUB/DSP
/EEPROMOK (Noerrordisplay,versiondisplayonly)

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2. Errors checking mode (Displaying the protection history)
2.1. Operation specications
Error mode (Displaying the protection history):
Whenstartedup,theerrorinformationisdisplayed.
Starting up:
●All model commonness
Withthe"STATUS"and"MENU"buttonspressed,pressthe"ON/STANDBY"buttontoturnthepoweron.Theerror
(protectionhistorydisplay)modeisset.
Now,pressthe"STATUS"buttontoturnontheFLdisplay.
2.2. About the display on the FL display
Whenthe"STATUS"buttonispressedaftersettingtheerror(protectionhistorydisplay)mode,ahistoryliketheone
shownbelowisdisplayed,dependingontheconditions.
(1) Normally(whentherehasbeennoprotectionincident)
Upper PROTECT HISTOR Y
Lower :NO PROTECT
(2) ForASO(whenthelastprotectionincidentwasASOprotection)
Upper PROTECT HISTOR Y
Lower : A S O
Cause: Thelinebetweenspeakerterminalsisshorted,orusespeakershavingimpedancelessthanthatspecied.
Supplementary information: Astheexcesscurrentisdetectedafteroperationofthespeakerrelay,theshorted
speakerterminalandtheconnectedspeakercanbeidentied.
Turningonthepowerwithoutcorrectingtheabnormalitywillcausetheprotectionfunctiontoworkabout5seconds
laterandthepowersupplywillbeshutoff.
(3) ForDC(whenthelastprotectionincidentwasDCprotection)
Upper P R O T E C T H I S T O R Y
Lower :DC
Cause: DCoutputofthepoweramplierisabnormal.
Turningonthepowerwithoutcorrectingtheabnormalitywillcausetheprotectionfunctiontoworkabout5seconds
laterandthepowersupplywillbeshutoff.
(4) ForTHERMAL(whenthelastprotectionincidentwasTHERMALprotection)
Upper PROTECT HISTOR Y
Lower :THERMAL
Cause: Thetemperatureoftheheatsinkisexcessive.
Turningonthepowerwithoutcorrectingtheabnormalitywillcausetheprotectionfunctiontoworkabout5seconds
laterandthepowersupplywillbeshutoff.
z Additionalcausesofprotectioncanbeduetolooseconnections,associatedcomponents,Microprocessor,etc.
Whenthe"STATUS"buttonispressedagainaftertheaboveprotectionhistoryisdisplayed,thenormaldisplayreappears.

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2.3. Clearing the protection history
Therearetwowaystocleartheprotectionhistory,asdescribedbelow.
(1) Startuptheerror(protectiondisplay)mode,displaytheerror,thenpressandholdinthe"ENTER"buttonfor3seconds.
Upper P R O T E C T H I S T O R Y
Lower :THERMAL
 Pressandholdinthe"ENTER"buttonfor3seconds.
Upper PROTECT HISTOR Y
Lower CLEAR
 Theaboveisdisplayedandtheprotectionhistoryiscleared.
Upper PROTECT HISTOR Y
Lower :NO PROTECT
(2) Initialize.(Referto"InitializingAVSURROUNDRECEIVER"5page.)
b Ifyouwanttosaveabackup,usethemethodin2.3.(1)above.
Warning indication by the POWER LED
Ifthepoweristurnedoffwhenaprotectionincidenthasbeendetected,thePOWERLED(red)ashesasawarning
accordingtotheconditionsinwhichtheprotectionincidentoccurred.
(1) ASO/DCPROTECTION:Flashesincyclesof0.5seconds(0.25secondslit,0.25secondsoff)
(2) THERMALPROTECTION:Flashesincyclesof2seconds(1secondlit,1secondoff)