Digi IX40 User manual

IX40
User Guide
Firmwareversion 23.12

Revision history—90002537
Revision Date Description
B January 2024 Releaseof Digi IX40firmwareversion 23.12:
nUpdated ActiveSIMslot definition: Configurecellular
modem.
nFIPSfeatureisavailablefor all DAL devices.Enable
FIPSmode
nLink OSPFroutesthrough aDMVPNtunnel and allow
for redirection of packetsbetween spokes. Configurea
DMVPNspoke.
nSupport for Rapid SpanningTreeProtocol (RSTP).
Configureabridge.
nNew settingwhich allowsdevice to initiatea Realport
connection to a remote server. ConfiguretheRealPort
service.
nNew After option for theSIMpreferenceschedule.
Configurecellular modem.
nNew WANBonding proxy and Client devicesoptions.
UseDigi RemoteManager to enableand configureWAN
bondingon multipledevicesor ConfigureWAN bonding
on your local device.
nNew BOOTP dynamic allocation option. Configurea
DHCPserver.
nRenamed SureLink Attemptsconfiguration settingto
Surelink test failuresto better indicate what this
settingdoes.
nNew Telnet Login settingto control whether a user
must supply credentialswhen openinga Telnet
connection to accessa serial port on aservice.
Configureserial authentication.
nNew Advanced watchdogModem check and recovery
settingto control whether watchdogwill monitor
initialization of theIX40cellular modem. Configurethe
system watchdog.
A06Dec2023 Initial releaseof theIX40device.
IX40User Guide 2

Revisionhistory—90002537
IX40User Guide 3
Revision Date Description
Releaseof DigiIX40firmwareversion 23.9:
nRegister a deviceto DRM:
lAdded a link to theDashboard of thelocal web UI
to register and add thedevice to Digi Remote
Manager.
nUpdated Dashboard:
lUpdated thelayout of theDashboard pageof the
web UI to combinethenetwork interfaceand
cellular modem detailsinto a singleNetwork
Activity panel.
nPrimary Responder:
lAdded Primary Responder mode setting to lock
down thedeviceto comply with AT&TFirstNet and
Verizon Response.
nDomain allow list:
lAdded a Domain allow list featureto control what
domainsareaccessiblethrough theDigi device.
nFallback:
lAdded a fallback server settingto control which
DNSserver isused asthefallback in theevent that
no configured or DHCP-obtained DNSserversare
available.
nMACsectunnel:
lAdded information about addinga MACsectunnel.
Trademarksand copyright
Digi, Digi International, and theDigi logo are trademarksor registered trademarksin theUnited States
and other countriesworldwide. All other trademarksmentioned in thisdocument aretheproperty of
their respectiveowners.
© 2024 Digi International Inc. All rightsreserved.
Disclaimers
Information in thisdocument issubject to changewithout noticeand doesnot represent a
commitment on thepart of Digi International. Digi providesthisdocument “asis,” without warranty of
any kind, expressed or implied, including, but not limited to, the implied warrantiesof fitnessor
merchantability for a particular purpose. Digi may make improvementsand/or changesin thismanual
or in theproduct(s) and/or theprogram(s) described in thismanual at anytime.
Warranty
To view product warranty information, go to thefollowing website:

Revisionhistory—90002537
IX40User Guide 4
www.digi.com/howtobuy/terms
Customer support
Gather support information: Before contactingDigi technical support for help, gather thefollowing
information:
Product nameand model
Product serial number (s)
Firmwareversion
Operatingsystem/browser (if applicable)
Logs(from timeof reported issue)
Trace(if possible)
Description of issue
Stepsto reproduce
Contact Digi technical support: Digi offersmultipletechnical support plansand servicepackages.
Contact usat +1952.912.3444or visit usat www.digi.com/support.
Feedback
To providefeedback on thisdocument, email your commentsto
[e-mail]
Includethedocument title and part number (IX40 User Guide, 90002537 A) in thesubject line of your
email.

Contents
Revision history—90002537 2
What'snew in IX40version 23.12
Digi IX40Quick start
Step 1: Connect your Digi IX40 18
Step 2: Set up accessto Digi Remote Manager 20
Step 3: Add your router to Digi Remote Manager 20
Step 4: Complete setup 20
Step 5: Configure cellular APN 20
About theDigi IX40
Digi IX40 key features 23
Digi IX40accessories 23
Digi IX40external hardware 23
Digi IX40front 24
Digi IX40back 25
Digi IX40bottom 25
Digi IX40left side 26
Digi IX40front view 26
IX40bottom view 40
IX40left sideview 41
IX40back view 42
Digi IX40hardwaresetup 43
Apply dielectric grease 44
Tipsfor improvingcellular signal strength 44
Connect datacables 44
Configuration for extremethermal conditions 44
Firmwareconfiguration
Primary Responder mode 48
Differencesbetween standard firmware operation and Primary Responder mode 48
Enable Primary Responder mode 48
Changethedefault password for theadmin user 50
Configuration methods 51
UsingDigi RemoteManager 52
Usingthelocal web interface 52
IX40User Guide 5

IX40User Guide 6
Logout of theweb interface 53
Usethelocal REST API to configuretheIX40device 53
UsetheGET method to return deviceconfiguration information 53
Usethe POSTmethod to modify device configuration parametersand list arrays 55
UsetheDELETEmethod to remove itemsfrom alist array 56
Usingthecommand line 58
Accessthecommand lineinterface 58
Login to thecommand lineinterface 58
Exit thecommand lineinterface 59
Central management
Digi RemoteManager support 61
Certificate-based enhanced security 61
Configureyour devicefor Digi RemoteManager support 61
Collect devicehealth dataand set thesampleinterval 68
Enableevent logupload to Digi RemoteManager 71
Reach Digi RemoteManager on aprivatenetwork 73
Pinholemethod 73
Proxy server method 73
VPNTunnel method 73
Loginto Digi RemoteManager 74
UseDigi RemoteManager to view and manageyour device 75
Add adeviceto RemoteManager 75
Add adeviceto RemoteManager usinginformation from thelabel 75
Add adeviceto RemoteManager usingyour RemoteManager login credentials 76
Configure multiple IX40 devicesby using Digi Remote Manager configurations 77
View Digi RemoteManager connection status 78
Learn more 79
Interfaces
WideAreaNetworks(WANs) 81
WideArea Networks(WANs) and WirelessWideArea Networks(WWANs) 82
Configure WAN/WWANpriority and default routemetrics 82
WAN/WWANfailover 85
Configure SureLink activerecovery to detect WAN/WWANfailures 86
Configurethedeviceto reboot when a failureisdetected 101
DisableSureLink 114
Example: Usea pingtest for WANfailover from Ethernet to cellular 122
UsingEthernet devicesin aWAN 125
Usingcellular modemsin a WirelessWAN(WWAN) 125
ConfigureaWideAreaNetwork (WAN) 151
ConfigureaWirelessWideAreaNetwork (WWAN) 159
Show WANand WWANstatusand statistics 170
Deletea WANor WWAN 172
Default outbound WAN/WWANports 173
Local AreaNetworks(LANs) 174
About Local AreaNetworks(LANs) 175
ConfigureaLocal Area Network (LAN) 175
ConfiguretheWAN/ETH1port asa LANor in abridge 182
Changethedefault LANsubnet 188
Show LANstatusand statistics 189
Deletea LAN 191

IX40User Guide 7
DHCPservers 192
Default serviceslisteningon LAN ports 208
Configurean interfaceto operatein passthrough mode. 209
Virtual LANs(VLANs) 215
Createa trunked VLANroute 216
Createa VLANusingswitchport mode 217
Bridging 220
Configureabridge 221
Show SureLink statusand statistics 224
Show SureLink State 224
Show SureLink statusfor all interfaces 224
Show SureLink statusfor aspecificinterface 225
Show SureLink statusfor all IPsec tunnels 226
Show SureLink statusfor aspecificIPsec tunnel 226
Show SureLink statusfor all OpenVPNclients 227
Show SureLink statusfor aspecificOpenVPNclient 227
ConfigureaTCPconnection timeout 228
Serial port
Default serial port configuration 229
Serial modeoptions 229
View serial port information 229
Default serial port configuration 229
ConfigureLogin mode 230
ConfigureRemoteAccessmode 233
ConfigureApplication mode 249
ConfigurePPPdial-in mode 251
ConfigureUDPserial mode 257
ConfigureModem emulator mode 267
ConfigureModbusmode 270
ConfigureRealPort modeusingtheDigi Navigator 273
Installation and configuration process 273
Digi Navigator features 273
Install theDigi Navigator 274
ConfigureRealPort on a Digi devicefrom theDigi Navigator 275
Digi Navigator device discovery process 277
Servicesused to discover a devicewhen connected to a network 277
Digi Navigator application features 282
Advanced RealPort configuration without usingtheDigi Navigator 285
WindowsOperatingSystem 286
LinuxOperatingSystem 286
Download theRealPort driver 286
ConfigureRealPort on your laptop 286
Configuretheserial port for RealPort mode 288
ConfiguretheRealPort service 292
Show serial statusand statistics 294
Review theserial port messagelog 295
Routing
IProuting 298
Configureastatic route 299
Deletea staticroute 302

IX40User Guide 8
Policy-based routing 303
Configurearoutingpolicy 304
Example: Dual WAN policy-based routing 311
Example: Domain-based routingwith dual WAN 313
Example: Routetrafficto a specificWANinterfacebased on theclient MAC address 316
Routingservices 321
Configureroutingservices 322
Show theroutingtable 324
DynamicDNS 325
Configuredynamic DNS 326
Virtual Router Redundancy Protocol (VRRP) 330
VRRP+ 330
ConfigureVRRP 331
ConfigureVRRP+ 334
Example: VRRP/VRRP+configuration 341
Configuredeviceone(master device) 341
Configuredevicetwo (backup device) 345
Show VRRPstatusand statistics 350
Virtual PrivateNetworks(VPN)
IPsec 354
IPsec dataprotection 354
IPsec mode 354
IPsec modes 354
Internet Key Exchange (IKE) settings 354
Authentication 355
Configurean IPsec tunnel 355
ConfigureIPsec failover 382
Configure SureLink activerecovery for IPsec 385
Show IPsecstatusand statistics 400
Debugan IPsec configuration 401
ConfigureaSimpleCertificateEnrollment Protocol client 403
Example: SCEPclient configuration with Fortinet SCEPserver 409
Show SCEPclient statusand information 414
OpenVPN 416
Configurean OpenVPNserver 417
Configurean OpenVPNAuthentication Group and User 425
Configurean OpenVPNclient byusingan .ovpn file 430
Configurean OpenVPNclient without usingan .ovpn file 433
Configure SureLink activerecovery for OpenVPN 437
Show OpenVPNserver statusand statistics 452
Show OpenVPNclient statusand statistics 453
GenericRoutingEncapsulation (GRE) 455
Configuringa GRE tunnel 455
Show GREtunnels 460
Example: GREtunnel over an IPSec tunnel 461
DynamicMultipoint VPN(DMVPN) 475
ConfigureaDMVPNspoke 476
L2TP 482
ConfigureaPPP-over-L2TPtunnel 482
L2TPwith IPsec 492
Show L2TPtunnel status 492
L2TPv3Ethernet 494
Configurean L2TPv3tunnel 494

IX40User Guide 9
Show L2TPV3tunnel status 498
MACsec 499
ConfigureaMACsectunnel 499
NEMO 502
ConfigureaNEMOtunnel 502
Show NEMOstatus 507
Services
Allow remoteaccessfor web administration and SSH 510
Configuretheweb administration service 513
ConfigureSSH access 522
UseSSHwith key authentication 529
GeneratingSSHkey pairs 529
Configuretelnet access 532
ConfigureDNS 537
Show DNSserver 542
WAN bonding 543
UseDigi RemoteManager to enableand configureWANbonding on multipledevices 544
ConfigureWAN bondingon your local device 547
Show WANbondingstatusand statistics 552
SimpleNetwork Management Protocol (SNMP) 555
SNMPSecurity 555
ConfigureSimpleNetwork Management Protocol (SNMP) 555
Download MIBs 560
Location information 562
Configurethelocation service 563
Configurethedeviceto usea user-defined static location 565
Configurethedeviceto accept location messagesfrom external sources 567
Forward location information to a remote host 570
Configuregeofencing 577
Show location information 588
Modbusgateway 590
ConfiguretheModbusgateway 591
Show Modbusgateway statusand statistics 604
System time 607
Configurethesystem time 607
Manually set the system dateand time 611
Network TimeProtocol 611
Configurethedeviceasan NTPserver 612
Show statusand statisticsof theNTPserver 617
Configureamulticast route 617
Ethernet network bonding 619
Enable service discovery (mDNS) 624
UsetheMQTT broker service 627
Show MQTT broker information 637
UsetheiPerf service 638
Exampleperformancetest usingiPerf3 642
Configurethepingresponder service 642
Exampleperformancetest usingiPerf3 646
Applications
Develop Python applications 648

IX40User Guide 10
Set up theIX40for Python development 649
Createand test aPython application 649
Python modules 653
Theuse(led) function 681
ReleasingtheLEDsto system control 681
UsePython to control thecolor of multi-colored LEDs 681
Example: Set theLTEconnection indicator to flashing purple 683
Set up theIX40 to automatically run your applications 691
Configurescriptsto run automatically 692
Show script information 699
Stop a script that iscurrently running 699
Start an interactivePython session 700
Run aPython application at theshell prompt 701
Configurescriptsto run manually 703
Task one: Upload theapplication 703
Task two: Configure theapplication to run automatically 705
Start amanual script 708
User authentication
IX40user authentication 711
User authentication methods 711
Add anew authentication method 713
Deletean authentication method 715
Rearrangetheposition of authentication methods 716
Authentication groups 718
Changetheaccessrightsfor a predefined group 720
Add an authentication group 722
Deletean authentication group 726
Local users 728
Changea local user'spassword 729
Configurealocal user 731
Deletea local user 738
Terminal AccessController Access-Control System Plus(TACACS+) 740
TACACS+user configuration 741
TACACS+server failover and fallback to local authentication 742
Configureyour IX40deviceto usea TACACS+server 742
RemoteAuthentication Dial-In User Service(RADIUS) 747
RADIUSuser configuration 748
RADIUSserver failover and fallback to local configuration 748
Configureyour IX40deviceto usea RADIUSserver 749
LDAP 752
LDAPuser configuration 754
LDAPserver failover and fallback to local configuration 755
Configureyour IX40deviceto usean LDAPserver 755
Configureserial authentication 760
Disableshell access 762
Set theidletimeout for IX40users 764
Exampleuser configuration 766
Example 1: Administrator user with local authentication 766
Example 2: RADIUS, TACACS+, and local authentication for oneuser 768

IX40User Guide 11
Firewall
Firewall configuration 776
Createa custom firewall zone 776
Configurethefirewall zonefor anetwork interface 778
Deletea custom firewall zone 779
Port forwardingrules 781
Configureport forwarding 781
Deletea port forwardingrule 785
Packet filtering 788
Configurepacket filtering 788
Enableor disablea packet filteringrule 792
Deletea packet filteringrule 793
Configurecustom firewall rules 795
Configure Quality of Service options 797
Web filtering 806
Configureweb filteringwith Cisco Umbrella 806
Configureweb filteringwith manual DNSservers 809
Verify your web filtering configuration 811
Show web filter serviceinformation 814
Containers
UseDigi Remote Manager to deploy and run containers 816
Usean automation to start thecontainer 819
Upload a new LXCcontainer 820
Configureacontainer 821
Startingand stoppingthecontainer 826
Startingthecontainer 826
Stoppingthecontainer 827
View thestatusof containers 827
Show statusof all containers 828
Show statusof aspecificcontainer 828
Schedulea script to run in thecontainer 829
Createa custom container 831
Createthecustom container file 831
Test thecustom container file 832
Digital Input/Output and AnalogInput
Configuredigital Input/Output ports 835
Changetheoutput stateof digital I/Oports 837
Configureanaloginput ports 837
Analoginput port sensor calibration 839
Send digital and analogI/Omonitoring information to a remote server 840
Send digital and analogI/Omonitoring information to Digi RemoteManager 842
Show digital I/Oand analoginput statusand statistics 845
System administration
Review devicestatus 848
Configuresystem information 849
Updatesystem firmware 851

IX40User Guide 12
ManagefirmwareupdatesusingDigi RemoteManager 851
Certificatemanagement for firmwareimages 852
Downgrading 852
Dual boot behavior 856
Updatecellular modulefirmware 857
Updatemodem firmwareover theair (OTA) 858
Update modem firmwareby using alocal firmwarefile 859
Reboot your IX40device 860
Reboot your deviceimmediately 860
Schedulerebootsof your device 861
Erase device configuration and reset to factory defaults 863
Custom factory default settings 866
Locate thedevice by using the Find Mefeature 868
Configureapower profile 869
EnableFIPSmode 872
Configuration files 874
Saveconfiguration changes 874
Saveconfiguration to afile 875
Restorethedeviceconfiguration 876
Schedulesystem maintenancetasks 879
Disabledeviceencryption 884
Re-enable cryptography after it hasbeen disabled. 885
Configurethespeed of your Ethernet ports 886
Configurethesystem watchdog 888
Monitoring
intelliFlow 892
EnableintelliFlow 893
Configureservicetypes 895
Configuredomain namegroups 897
UseintelliFlow to display averageCPUand RAM usage 900
UseintelliFlow to display top data usage information 901
UseintelliFlow to display data usage by host over time 903
ConfigureNetFlow Probe 904
Filesystem
TheIX40local filesystem 910
Display directory contents 910
Createa directory 911
Display file contents 912
Copy afile or directory 912
Moveor renamea fileor directory 913
Deletea fileor directory 914
Upload and download files 915
Upload and download files by using the WebUI 915
Upload and download files by using the Secure Copy command 916
Upload and download filesusingSFTP 917
Diagnostics
Perform a speedtest 920

IX40User Guide 13
Generatea support report 920
Support report overview 921
View system and event logs 925
View System Logs 925
View Event Logs 927
Configuresyslog servers 929
Configureoptionsfor theevent and system logs 931
Analyzenetwork traffic 936
Configurepacket capturefor thenetwork analyzer 937
Examplefiltersfor capturingdatatraffic 946
Capturepacketsfrom thecommand line 947
Stop capturingpackets 948
Show captured trafficdata 949
Savecaptured datatraffic to a file 950
Download captured datato your PC 951
Clear captured data 952
Usethepingcommand to troubleshoot network connections 953
Pingto check internet connection 953
Stop pingcommands 953
Usethetraceroutecommand to diagnoseIP routingproblems 953
Digi IX40 regulatory and safety statements
RFexposurestatement 955
Federal Communication (FCC) Part 15ClassB 955
Radio Frequency Interference (RFI) (FCC15.105) 955
European Community - CEMark Declaration of Conformity (DoC) 955
Maximum transmit power for radio frequencies 957
Innovation, Science, and Economic Development Canada (IC) certifications 957
RoHScompliancestatement 958
Special safety notesfor wirelessrouters 958
Product disposal instructions 959
Safety warnings
English 960
Bulgarian--б ъ л га р с ки 960
Croatian--Hrvatski 961
French--Français 962
Greek--Ε λλ ηνικά 962
Hungarian--Magyar 963
Italian--Italiano 963
Latvian--Latvietis 964
Lithuanian--Lietuvis 965
Polish--Polskie 965
Portuguese--Português 966
Slovak--Slovák 966
Slovenian--Esloveno 967
Spanish--Español 968
Digi IX40Certifications
International EMC(Electromagnetic Compatibility) and safety standards 968

IX40User Guide 14
Command lineinterface
Accessthecommand lineinterface 971
Login to thecommand lineinterface 971
Exit thecommand lineinterface 972
Executeacommand from theweb interface 972
Display help for commandsand parameters 974
Thehelp command 974
Thequestion mark (?) command 974
Display help for individual commands 975
Usethe Tab key or the space bar to display abbreviated help 975
Auto-complete commandsand parameters 976
Availablecommands 977
Usethescp command 978
Display statusand statisticsusing the show command 979
show config 980
show system 980
show network 980
Deviceconfiguration usingthecommand lineinterface 981
Executeconfiguration commandsat theroot Admin CLI prompt 981
Display help for the configcommand from the root Admin CLI prompt 981
Configuration mode 983
Enableconfiguration mode 983
Enter configuration commandsin configuration mode 983
Savechangesand exit configuration mode 984
Exit configuration modewithout savingchanges 984
Configuration actions 984
Display command linehelp in configuration mode 985
Movewithin theconfiguration schema 988
Manageelementsin lists 989
Therevert command 991
Enter stringsin configuration commands 993
Example: Createa new user by using the command line 993
Command linereference 996
analyzer clear 996
analyzer save 996
analyzer start 996
analyzer stop 996
cat 996
clear dhcp-leaseip-address 997
clear dhcp-leasemac 997
container create 997
container delete 997
cp 998
grep 998
help 998
ls 999
mkdir 1000
modem at 1000
modem at-interactive 1000
modem firmwarecheck 1000
modem firmwarelist 1000
modem firmwareota check 1001
modem firmwareota download 1001
modem firmwareota list 1001

IX40User Guide 15
modem firmwareota update 1001
modem firmwareupdate 1002
modem pin change 1002
modem pin disable 1002
modem pin enable 1003
modem pin status 1003
modem pin unlock 1003
modem puk status 1003
modem puk unlock 1004
modem reset 1004
modem scan 1004
modem sim-slot 1004
modem smssend 1005
modem smssend-binary 1005
monitoringmetricsupload 1005
monitoring 1006
monitoringmetricsupload 1006
more 1006
mv 1006
ping 1006
poweroff 1007
reboot 1007
rm 1007
scp 1008
show analyzer 1008
show arp 1008
show cloud 1008
show config 1009
show containers 1009
show dhcp-lease 1009
show dns 1009
show eth 1009
show event 1010
show hotspot 1010
show ipsec 1010
show l2tp lac 1010
show l2tp lns 1011
show l2tpeth 1011
show location 1011
show log 1011
show manufacture 1011
show modbus-gateway 1012
show modem 1012
show mqtt 1012
show nemo 1012
show network 1013
show ntp 1013
show openvpn client 1013
show openvpn server 1013
show route 1014
show scep-client 1014
show scripts 1014
show serial 1014
show surelink interface 1014
show surelink ipsec 1015

IX40User Guide 16
show surelink openvpn 1015
show surelink state 1015
show system 1015
show usb 1016
show version 1016
show vrrp 1016
show wan-bonding 1016
show web-filter 1016
speedtest 1017
ssh 1017
system backup 1017
system cloud register 1018
system disable-cryptography 1018
system duplicate-firmware 1018
system factory-erase 1018
system find-me 1019
system firmwareota check 1019
system firmwareota list 1019
system firmwareota update 1019
system firmwareupdate 1020
system power ignition off_delay 1020
system restore 1020
system script start 1020
system script stop 1020
system serial clear 1021
system serial restart 1021
system serial save 1021
system serial show 1021
system support-report 1022
system timeset 1022
system timesync 1022
system timetest 1022
tail 1022
telnet 1023
traceroute 1023
vtysh 1024

What'snew in IX40 version 23.12
Initial releaseof theIX40device.
Releaseof Digi IX40firmwareversion 23.12:
nUpdated ActiveSIMslot definition: Configurecellular modem.
nFIPSfeatureisavailablefor all DAL devices. EnableFIPSmode
nLink OSPFroutesthrough aDMVPNtunnel and allow for redirection of packetsbetween
spokes. ConfigureaDMVPNspoke.
nSupport for Rapid Spanning Tree Protocol (RSTP). Configurea bridge.
nNew settingwhich allowsdevice to initiatea Realport connection to a remoteserver. Configure
theRealPort service.
nNew After option for the SIMpreference schedule. Configurecellular modem.
nNew WANBonding proxy and Client devicesoptions. UseDigi RemoteManager to enableand
configureWANbondingon multipledevicesor ConfigureWAN bondingon your local device.
nNew BOOTP dynamic allocation option. ConfigureaDHCPserver.
nRenamed SureLink Attemptsconfiguration settingto Surelink test failuresto better indicate
what thissettingdoes.
nNew Telnet Login settingto control whether a user must supply credentialswhen opening a
Telnet connection to accessa serial port on a service. Configureserial authentication.
nNew Advanced watchdogModem check and recovery settingto control whether watchdog
will monitor initialization of theIX40 cellular modem. Configurethesystem watchdog.
IX40User Guide 17

Digi IX40 Quick start
Step 1: Connect your Digi IX40
1. Connect your router.
a. Locate theSIM Cover on theleft sideof theDigi IX40.
b. Usea #0Philipsscrewdriver to loosen theSIMCover screw.
c. RemovetheSIMCover and exposethetwo SIMCard Slotsand Trays.
d. To remove SIMCard Tray 1 (top), lightly push thetray until you hear it click.
TheSIMCard Tray unseats.
e. Pull theSIMCard Tray out of theSIMCard Slot.
IX40User Guide 18

Digi IX40Quick start Step1:Connect your Digi IX40
IX40User Guide 19
f. Turn theSIMCard Tray over.
g. With themetal contactson theSIM Card facingup, push theSIMCard into theTray.
h. Greasethemetal contacts, if needed.
Note If theDigi IX40 isused in an environment with high vibration levels, fretting may
cause unexpected SIMcard failures. To protect the SIMcards, Digi strongly recommends
that you apply athin layer of dielectric greaseto theSIMcontactsprior to insertingthe
SIMcard. For moreinformation, seeApply dielectric grease.
i. Turn theSIMCard Tray over again.
Themetal contactsnow facedown.
j. To re-insert theSIMCard Tray, push it back into theSIMCard Slot (top).
CAUTION! Makesureto lineup theSIMCard Tray with thetop SIMCard Slot.
There isa space at the top. If you do not align theSIMCard Tray with theSim
Card Slot, theSIMCard Tray could fall into theDigi IX40.
k. Push lightly on theSIMCard Tray until it clicks.
l. If you haveanother SIMCard, repeat thisprocedure to insert it into SIMCard Tray 2
(bottom).
m. Re-attach theSIMCover and hand-tighten thescrew.
CAUTION! When tightening thescrew, do not exceed 2 lb-in. (225 nM-m) of
torque. You could damagetheSIMCard Cover or theSIM slotsinsidetheDigi IX40.
2. Attach and hand-tighten thefour cellular antennasto theWWAN1, WWAN2, WWAN3, and
WWAN4ports.
3. To connect theDigi IX40 to theinternet, attach theEthernet cableinto theWAN/ETH1 port and
then connect theother end of the cableto a device with internet connectivity (e.g., corporate

Digi IX40Quick start Step 2:Set upaccesstoDigi RemoteManager
IX40User Guide 20
router, switch, or Wi-Fi accesspoint.
4. Connect theDigi IX40to DCpower.
Note If thePWRLEDisnot lit, then check thepower source.
Step 2: Set up accessto Digi Remote Manager
If you already haveDigi Remote Manager, skip thisstep and go to Step 3. Add your router to Digi
RemoteManager.
1. In a web browser, type https://remotemanager.digi.com.
2. Typeyour login credentialsin theUsername field.
3. Click Continue
4. Typeyour login credentialsin thePassword field.
5. Click Login.
TheDigi RemoteManager Dashboard displays.
Step 3: Add your router to Digi Remote Manager
Add your router asinstructed in RemoteManager Gettingstarted wizard.
Step 4: Complete setup
1. Thedeviceshould connect within acoupleof minutes.
2. If newer firmwareisavailable, Remote Manager will prompt you to update thedevice. Click
Update to update thefirmware. Remote Manager will perform theupdate in thebackground
and let you know when thedevice isup to date.
3. Click Done when thefirmwareupdateiscomplete.
Step 5: Configure cellular APN
If you inserted aSIMcard in theDigi IX40, oncetheit ispowered up,it will attempt to set up theAPN
automatically. However, if your SIMwasset up with a custom APN, it must be manually configured.
To manually configure theAPN:
1. In Remote Manager, click Management, and then Devices.
2. In thelist of devices, click thenameof your Digi IX40.