Digi TransPort LR54-AA401 User manual

TransPort LR User Guide
User Guide

TransPort LR User Guide
90001461
Revision Date Description
A April 2016 Initial revision.
Trademarks and copyright
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property of their respective owners.
© 2016 Digi International Inc. All rights reserved.
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Information in this document is subject to change without notice and does not represent a
commitment on the part of Digi International. Digi provides this document “as is,” without warranty
of any kind, expressed or implied, including, but not limited to, the implied warranties of fitness or
merchantability for a particular purpose. Digi may make improvements and/or changes in this
manual or in the product(s) and/or the program(s) described in this manual at any time.
Warranty
To view product warranty information, go to the following website:
http://www.digi.com/howtobuy/terms
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Digi Technical Support: Digi offers multiple technical support plans and service packages to help our
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pricing, contact us at 877.912.3444 or visit us at www.digi.com/support.
Online: www.digi.com/support/eservice
TransPort LR User Guide 2

TransPort LR User Guide 3
Contents
TransPort LR User Guide 2
TransPort LR Family User Guide
Hardware
TransPort LR54 hardware 9
Hardware summary 10
Hardware specifications 10
Serial connector pinout 15
LEDs 16
Antenna information 19
Regulatory and safety statements 20
Certifications 24
Management and status
Interfaces 27
Ethernet interfaces 28
Cellular interfaces 32
DSL interface 35
Wi-Fi interfaces 39
Serial interfaces 44
Local Area Networks (LANs) 46
Example LAN 46
Configure a LAN 47
Show LAN status and statistics 49
DHCP servers 50
Wide Area Networks (WANs) 52
Ethernet interfaces 52
Cellular interfaces 52
DSL interface 52
WAN failover 53
Configure a WANinterface 54
Example WAN failover: DSLto cellular 57

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Show WAN status and statistics 59
Security 60
User management 61
Firewalls 64
Alarms 65
Services and applications 66
Auto-run commands 67
Python 68
SSH server 69
Remote management 71
Remote Manager 72
Simple Network Management Protocol (SNMP) 73
Routing 76
IP routing 77
Virtual Private Networks (VPN) 83
System administration and management 94
Display and set system information settings 95
Set system date and time 96
Show system date and time 98
Updating firmware 99
Managing configuration files 102
Back up and restore device configuration settings 109
Reboot the device 109
Reset the device to factory defaults 109
Diagnostics 111
Event log 111
Use the "ping" command to troubleshoot network connections 112
Use the "traceroute" command to diagnose IProuting problems 112
Execute a command 113
File system
Make a directory 115
Display directory contents 116
Change the current directory 117
Remove a directory 118
Display file contents 120
Copy a file 121
Rename a file 122
Delete a file 123
Upload and download files 124
Upload files using SCP 124
Download files using SCP 124
Upload files using SFTP 124
Download files using SFTP 124
Troubleshooting
Common issues 127
Cellular issues 127
DSL issues 127
Wi-Fi issues 127
Serial issues 127

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Firewall issues 127
IPsec issues 127
Failover issues 127
User and authentication issues 127
SNMP issues 127
Firmware update issues 127
Troubleshooting tools and resources 128
Status displays 128
Event log 128
Display the event log 128
Clear the event log 129
Use the "ping" command to troubleshoot network connections 129
Use the "traceroute" command to diagnose IProuting problems 129
Reboot the device 130
Reset the device to factory defaults 130
Digi support site 131
Digi knowledge base 131
Need more help? 132
Command reference
Command-line interface basics 134
Command-line interface access options 134
Log in to the command line interface 134
Exit the command line interface 135
Display command and parameter help using the ? character 135
Revert command elements using the ! character 136
Auto-complete commands and parameters 136
Enter configuration commands 136
Save configuration settings to a file 137
Switch between configuration files 137
Display status and statistics using "show" commands 138
Enter file management commands 138
Clear logs and statistics 139
Update firmware and other device features 139
Command descriptions 140
autorun 141
cd 142
cellular 143
clear 145
cloud 146
copy 147
cpu 148
date 149
del 150
dhcp-server 151
dir 152
dsl 153
eth 156
firewall 158
failover 159
ip 161
ipsec 162
ipsec-failover 166

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lan 167
mkdir 168
more 169
ping 170
pwd 171
reboot 172
rename 173
rmdir 174
route 175
save 176
serial 177
show cellular 178
show cloud 180
show config 181
show dsl 182
show eth 186
show failover 189
show firewall 190
show ipsec 191
show ipstats 193
show lan 195
show log 196
show route 197
show serial 198
show system 199
show wan 201
show wifi 202
show wifi5g 203
snmp 204
snmp-community 205
snmp-user 206
sntp 207
ssh 208
system 209
update 211
user 212
wan 213
wifi 215
wifi5g 216

TransPort LR User Guide 7
TransPort LR Family User Guide
The TransPort LRFamily is a family of routers designed for connecting distributed retail terminals
(signs, kiosks, vending machines, point-of-care terminals) with business applications. Key features of
TransPort LRrouters include:
nDual SIM cellular interfaces, providing redundancy
nGobi 4G LTE, for flexibility
nLocal command-line and web interfaces
nSuperior network performance management through Digi Remote Manager (DRM)
nWhat other features do we want to cover here? Easy device setup through a wizard?
Programmability?

TransPort LR User Guide 8
Hardware
This section provides hardware specifications, reviews key hardware features, and lists regulatory
statements and certifications for TLR Family products.

TransPort LR User Guide 10
Hardware summary
Figures, callouts, and descriptions of TLRFamily models to be added here.
Hardware specifications
TransPort LR devices have the following hardware specifications:
Environmental specifications
Specification Value
Operating
temperature
-20C to +70C (-4 to 158F)*
*Note: To limit unintentional contact with HOT SURFACES, install
the device in a Restricted Access Location above +60C.
Relative humidity 10% to 90% RH non-condensing
Storage and
transport
temperature
-40 to 85C (-40 to 185F)
Power requirements
Specification Value
Power input
type
DC
Voltage input 12V +/- 10%
Power
consumption
1.5A

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TransPort LR User Guide 11
Specification Value
Power
connector
4-pin Molex 39301040 connector (Digi part number 2312-0012), or equivalent.
Two pins are used for power; the other two pins are no-connect.
Dimensions
Specification Value
Width 20.7 cm (8.15 in)
Depth 13.85 cm (5.45 in)
Height 3.8 cm (1.5 in)
Weight 1.41 kg (3.1 lb)
Ethernet specifications
Specification Value
Ethernet ports 4 RJ45 shielded Ethernet ports
Physical layer 10/100 Base-T (Auto-MDIX)
Data rate 10Mbps, 100Mbps, 1Gbps
Mode Full or half duplex (auto-sensing)
Ethernet isolation 2250VDC

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Cellular specifications
Model Specification Value
TransPort LR54-AA401
TransPort LR54-AW401
Technology LTE, HSPA+,
UMTS
Downstream rates 300 Mbps (LTE),
42 Mbps (HSPA+)
Upstream rates 50 Mbps (LTE),
5.76 Mbps
(HSPA+)
Frequency Bands LTE: 800, 850,
900, 1800, 1900,
2100 AWS, 2300,
2600 MHz
HSPA+, UMTS:
850, 900, AWS
1700, 1900, 2100
MHz
TransPort LR54-DA301 Technology HSPA+, UMTS,
GSM/GPRS/EDGE
Downstream rates 21 Mbps (HSPA+),
384 Kbps (UMTS),
296 Kbps (EDGE)
Upstream rates 5.76 Mbps
(HSPA+),
384 Kbps (UMTS),
236.8 Kbps
(EDGE)
Frequency Bands HSPA+, UMTS:
800, 850, 900,
1700, 1900, 2100
MHz
GSM/GPRS/EDGE:
850, 900, 1800,
1900 MHz

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TransPort LR User Guide 13
DSL specifications
Specification Value
DSL ports 1 RJ11DSL port
ADSL line modes Auto (also known as Multimode)
ADSL2+
ADSL2
G.dmt
G.lite
Serial specifications
Specification Value
Serial ports 1 DB9 RS232 DCE serial port, female
Wi-Fi specifications
Specification Value
802.11 a/b/g/n/ac connections, dual band, dual concurrent
2.4GHz and 5GHz
Wi-Fi Modes Wi-Fi access point mode
Wi-Fi client mode
Wi-Fi Security WPA2 Personal
Mixed WPA/WPA2 Personal
WPA2 Enterprise
Mixed WPA/WPA2 Enterprise
Wi-Fi transmit power 2.4GHz:
US variant: 13dBm (802.11g/n), 16dBm (802.11b)
EU variant: 11dBm (802.11g/n), 14dBm (802.11b)
5GHz:
13dBm for all modes
Wi-Fi maximum data rates 54Mbps (802.11a)
11Mbps (802.11b)
54Mbps (802.11g)
300Mbps (802.11n)
866Mbps (802.11ac)

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TransPort LR User Guide 15
Serial connector pinout
TransPort LR54 products are DCE devices. The pinout for the DB9 and RJ45 serial connectors is as
follows:
Signal name
RS232
signal
DCE signal
direction
DB9 pin
number
RJ45 pin
number
Transmit Data TxD in 3 6
Receive Data RxD out 2 3
Ready To Send RTS in 7 1
Clear to Send CTS out 8 8
Data Set Ready DSR out 6 4
Ground GND N/A 5 5
Data Carrier Detect DCD out 1 7
Data Terminal Ready DTR in 4 2
Ring Indicate RI out Not
connected
N/A

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TransPort LR User Guide 16
LEDs
The TransPort LR54 has LEDs on the top front panel. The number of LEDs varies by model. During
bootup, the front-panel LEDs light up in sequence to indicate boot progress. For example, here are
the LEDs for a TransPort LR54 Wi-Fi model:
There are also several LEDs on the rear WAN/LAN connectors that indicate network link and activity.
Power
nOff: No power.
nBlue: Unit has power.
WWAN Signal
Indicates strength of cellular signal.
4G connections
nOff: No service.
nYellow: Poor / Fair signal.
nGreen: Good / Excellent signal.
Tips for improving cellular signal strength:
If the WWAN Signal LED is yellow or off, try the following things to improve signal strength:
nMove the TransPort LR device to another location.
nPurchase a Digi Antenna Extender Kit:
lAntenna Extender Kit, 1m (76000954)
lAntenna Extender Kit, 3m (76000955)
3Gand 2G connections only
For 3G and 2G cellular connections, the current RSSI value serves as the signal strength indicator,
with the following thresholds:
n> -70dBm: Excellent
n-70dBm to -85dBm: Good
n-86dBm to -100dBm: Fair
n< -100dBm: Poor
n-110dBm: No service
WWAN Service
Indicates the presence and level of cellular service running on the device.

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TransPort LR User Guide 17
nOff: No service.
nBlinking Green: 2G/3G/4G connection is coming up.
nSolid Yellow: 2G or 3G connection is up.
nSolid Green: 4G connection is up.
SIM1
Indicates use of the SIM card installed in SIM slot 1.
nOff: SIM 1 is not being used.
nSolid green: SIM 1 is being used or is coming up.
SIM 2
Indicates use of the SIM card installed in SIM slot 2.
nOff: SIM 2 is not being used.
nSolid green: SIM 2 is being used or is coming up.
nNote SIM1 and SIM2 are never on both on at the same time.
DSL (DSL models only)
Indicates state of and activity on the DSL interface.
nOff: DSL interface is off.
nSlow blinking green: DSL interface is attempting to train up with the DSLAM.
nFast blinking green: DSL interface is trained up with the DSLAM, and the PPP interface is
being brought up.
nSolid green: DSL interface is up and can pass IP traffic.
Wi-Fi 2.4GHz LED (Wi-Fi models only)
Indicates state and activity on the Wi-Fi 2.4GHz interface.
nOff: Wi-Fi 2.4GHz interface is disabled.
nSolid green: Wi-Fi 2.4GHz interface is enabled.
nBlinking green: Indicates Wi-Fi traffic on the interface.
Wi-Fi 2.5GHz LED (Wi-Fi models only)
Indicates state of and activity on the Wi-Fi 2.5GHz interface.
nOff: Wi-Fi 5GHz interface is disabled.
nSolid green: Wi-Fi 5GHz interface is enabled.
nBlinking green: Indicates Wi-Fi traffic on the interface.
Ethernet 1-4 Link and Activity (on rear panel)
These LEDs indicate that the Ethernet network interface is up and there is activity on the network
interface.

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TransPort LR User Guide 18
nOff: No Ethernet link detected.
nSolid green: Ethernet link detected.
nBlinking green: Indicates Ethernet traffic.

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TransPort LR User Guide 20
Regulatory and safety statements
The following regulatory and safety statements apply to TransPort LR devices.
RF exposure statement
In order to comply with RF exposure limits established in the ANSI C95.1 standards, the distance
between the antenna or antennas and the user should not be less than 20 cm.
FCC Part 15 Class B
Radio Frequency Interface (RFI) (FCC 15.105)
This device has been tested and found to comply with the limits for Class B digital devices pursuant
to Part 15 Subpart B, of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference in a residential environment. This equipment generates, uses, and can
radiate radio frequency energy, and if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try and correct the interference by one or more of the following
measures:
nReorient or relocate the receiving antenna.
nIncrease the separation between the equipment and receiver.
nConnect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
nConsult the dealer or an experienced radio/TV technician for help.
Labeling Requirements (FCC 15.19)
This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
If the FCC ID is not visible when installed inside another device, then the outside of the device into
which the module is installed must also display a label referring to the enclosed module FCC ID.
Modifications (FCC 15.21)
Changes or modifications to this equipment not expressly approved by Digi may void the user’s
authority to operate this equipment.

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TransPort LR User Guide 21
European Community - CE Mark Declaration of Conformity (DoC)
EUDeclaration Of Conformity
We, of
Manufacturer's Name: Digi International inc.
Manufacturer's Address: 11001 Bren Road East
Minnetonka, MN 55343
declare under our sole responsibility that the product:
Product Name: TransPort LR54
Model Number: 50001899-XX, (X=0~9)
to which this declaration relates are in conformity with the essential requirements and other
relevant requirements of EU Directive 2014/30/EU (EMC),EU Directive 2014/35/EU (LV) and
EU Directive 2011/65/EU (RoHS2)
Safety: EN 62368-1:2014
EN 50564:2011
EN 50385:2002
Comm: EN 50585:2014
EMC: EN 300 328 v1.9.1 (2015-02)
EN 301 489-1 v1.9.2 (2011-09)
EN 301 489-7 v1.3.1 (2005-11)
EN 301 489-17 v2.2.1 (2012-09)
EN 301 489-24 v1.5.1 (2010-10)
EN 55024:2010
EN 55022:2010 + AC:2011, Class B
EN 300 386 v1.6.1 (2012-09)
EN 61000-3-2:2014, Class A
EN 61000-3-3:2013
EN 61000-4-2:2009
EN 61000-4-3:2006 + A1:2008 + A2:2010
EN 61000-4-4:2012
EN 61000-4-5:2014
EN 61000-4-6:2014
EN 61000-4-11:2004
RoHS2: EN 50581:2012
Minnesota, USA, 15th,April 2016
(Place and date of issue) Authorised signature for and on
behalf of Digi International Inc.
Joel Young,VP,Engineering
European
Representative
:
Andreas Burghart
Digi International
GmbH Lise-Meitner-
StraRe 9 85737 lsmani
ng Germany
Telephone:[phone]
9100XXXX
Template 96000759E Page 1 of 1

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TransPort LR User Guide 23
5.10 Ignition of Flammable Atmospheres
Warnings for Use of Wireless Devices
Observe all warning notices regarding use of wireless devices.
Potentially Hazardous Atmospheres
Observe restrictions on the use of radio devices in fuel depots, chemical plants, etc. and areas where
the air contains chemicals or particles, such as grain, dust, or metal powders, and any other area
where you would normally be advised to turn off your vehicle engine.
Safety in Aircraft
Switch off the wireless device when instructed to do so by airport or airline staff. If the device offers
a ‘flight mode’ or similar feature, consult airline staff about its use in flight.
Safety in Hospitals
Wireless devices transmit radio frequency energy and may affect medical electrical equipment.
Switch off wireless devices wherever requested to do so in hospitals, clinics, or health care facilities.
These requests are designed to prevent possible interference with sensitive medical equipment.
Pacemakers
Pacemaker manufacturers recommended that a minimum of 15cm (6 inches) be maintained
between a handheld wireless device and a pacemaker to avoid potential interference with the
pacemaker. These recommendations are consistent with independent research and
recommendations by Wireless Technology Research.
Persons with Pacemakers:
nShould ALWAYS keep the device more than 15cm (6 inches) from their pacemaker when
turned ON.
nShould not carry the device in a breast pocket.
nIf you have any reason to suspect that the interference is taking place, turn OFF your device.

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TransPort LR User Guide 24
Certifications
International EMC (Electromagnetic Compatibility) and safety standards
This product complies with the requirements of following Electromagnetic Compatibility standards.
There are no user-serviceable parts inside the product. Contact your Digi representative through for
repair information.
Electromagnetic Compatibility (EMC) compliance
standards Safety compliance standards
EN 300 328 v1.8.1
EN 301 893 v1.7.2
EN 301 489
FCC Part 15 Subpart B Class B
FCC Part 15 Subpart C certification (Integrated Wi-Fi +
Cellular Modules)
EN 62368