Digisol DG?SC3800P User manual

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DG‐SC3800P
3 MEGAPIXEL PAN TILT POE IP CAMERA
User Manual
V2.0
2013-07-05
As our products undergo continuous development the specifications are subject to change without prior notice

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COPYRIGHT
Copyright 2013 by Smartlink Network Systems Ltd. All rights reserved. No part of this
publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or
translated into any language or computer language, in any form or by any means, electronic,
mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written
permission of this company.
This company makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties, merchantability or
fitness for any particular purpose. Any software described in this manual is sold or licensed
"as is". Should the programs prove defective following their purchase, the buyer (and not this
company, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair,
and any incidental or consequential damages resulting from any defect in the software.
Further, this company reserves the right to revise this publication and to make changes from
time to time in the contents thereof without obligation to notify any person of such revision or
changes.
Trademarks:
DIGISOL™ is a trademark of Smartlink Network Systems Ltd. All other trademarks are the
property of the respective manufacturers.
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Safety
This equipment is designed with the utmost care for the safety of those who install and use it.
However, special attention must be paid to the dangers of electric shock and static electricity
when working with electrical equipment. All guidelines of this and of the computer
manufacturer must therefore be allowed at all times to ensure the safe use of the equipment.
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FederalCommunicationCommission
InterferenceStatement
FCC Part 15
This equipment has been tested and found to comply with the limits for a class B digital
device, pursuant to Part 15 of the FCC Rules. These limitations are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into a different outlet from that to which the receiver is
connected.
• Consult your local distributors or an experienced radio/TV technician for help.
• Shielded interface cables must be used in order to comply with emission limits
Changes or modifications to the equipment, which are not approved by the party responsible
for compliance could affect the user's authority to operate the equipment.

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FCC Caution
This equipment must be installed and operated in accordance with provided instructions and a
minimum 20 cm spacing must be provided between computer mounted antenna and person’s
body (excluding extremities of hands, wrist and feet) during wireless modes of operation.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance
could void the authority to operate equipment.
Federal Communication Commission (FCC) Radiation Exposure Statement
This equipment complies with FCC radiation exposure set forth for an uncontrolled
environment. In order to avoid the possibility of exceeding the FCC radio frequency exposure
limits, human proximity to the antenna shall not be less than 20cm (8 inches) during normal
operation.
The antenna(s) used for this transmitter must not be co-located or operating in conjunction
with any other antenna or transmitter.
The equipment version marketed in US is restricted to usage of the channels 1-11 only.
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R&TTEComplianceStatement
This equipment complies with all the requirements of DIRECTIVE 1999/5/EC OF THE
EUROPEAN PARLIAMENT AND THE COUNCIL of March 9, 1999 on Radio Equipment
And Telecommunication Terminal Equipment and the mutual recognition of their conformity
(R&TTE).
The R&TTE Directive repeals and replaces in the directive 98/13/EEC (Telecommunications
Terminal Equipment and Satellite Earth Station Equipment) As of April 8, 2000.
EU Countries Intended for Use
The ETSI version of this device is intended for home and office use in Austria, Belgium,
Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, the Netherlands,
Portugal, Spain, Sweden, and the United Kingdom.
The ETSI version of this device is also authorized for use in EFTA member states: Iceland,
Liechtenstein, Norway and Switzerland.
EU Countries Not intended for use: None.
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INDEX
1.ProductInformation..................................................................................................8
1‐1PRODUCTINTRODUCTION ...........................................................................................8
1‐2SAFETYINFORMATION ................................................................................................9
1‐3SYSTEMREQUIREMENTS ...........................................................................................10
1‐4PACKAGECONTENTS ................................................................................................10
1‐5GETFAMILIARWITHYOURNEWNETWORKPAN/TILTIPCAMERA......................................11
1‐6INSTALLATIONOFIPCAMERA ....................................................................................15
2.UsingNetworkPan/TiltIPCamerabyWebInterface............................................21
2‐1LOCATETHEIPADDRESSOFNETWORKPAN/TILTIPCAMERA...........................................21
2‐2CONNECTTOIPCAMERA’SWEBUSERINTERFACE .........................................................23
2‐3VIEWINGLIVEVIDEO ...............................................................................................28
2‐4CLIENTSETTINGS.....................................................................................................31
3.AdvancedConfiguration..........................................................................................33
3‐1SYSTEM .................................................................................................................35
3‐2SECURITY ...............................................................................................................37
3‐3NETWORK..............................................................................................................39
3‐3‐1GeneralSetupPage ................................................................................................ 39
3‐3‐2AdvancedSetupPage............................................................................................. 42
3‐4IPFILTER ...............................................................................................................44
3‐5VIDEO ...................................................................................................................46
3‐5‐1ImageSetting ......................................................................................................... 47
3‐5‐2VideoSetting .......................................................................................................... 49
3‐5‐3OverlaySetting....................................................................................................... 51
3‐6AUDIO ..................................................................................................................53
3‐7MOTION................................................................................................................55
3‐8PTZCONTROL ........................................................................................................57
3‐9EVENT...................................................................................................................60
3‐9‐1Settings................................................................................................................... 61
3‐9‐2Media ..................................................................................................................... 63

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3‐9‐3EventServer ........................................................................................................... 64
3‐10RECORDINGTOSDCARD ........................................................................................68
3‐11SDHC.................................................................................................................70
3‐12LOG ....................................................................................................................73
3‐13DEVICEINFO ........................................................................................................74
3‐14MAINTENANCE .....................................................................................................75
3‐15LANGUAGE ..........................................................................................................77
4.UsingSKYROSiviewsoftware .................................................................................78
4‐1INSTALLINGSKYROSIVIEWSOFTWARE .......................................................................78
5GettingfamiliarwithSKYROSiViewSoftware ........................................................85
5-1 CONFIGURE SKYROS IVIEW..............................................................................92
5‐1‐1Device..................................................................................................................... 93
5‐1‐2Recording ............................................................................................................... 96
5‐1‐3System.................................................................................................................... 99
5‐1‐4Schedule............................................................................................................... 103
5‐1‐5Event .................................................................................................................... 106
5‐1‐6Security ................................................................................................................ 108
5-2 VIDEO PLAYBACK.............................................................................................111
5‐2‐1StartVideoPlayback ............................................................................................ 111
5‐2‐2AdvancedSearch.................................................................................................. 112
5‐2‐3EventSearch......................................................................................................... 116
5‐2‐4VideoPlayback ..................................................................................................... 119
6.SecureviewApplicationforAndroidphones/devices.........................................122
7.SecureviewapplicationforiPhones/iPads ..........................................................134
8.Appendix................................................................................................................145
8-1 SPECIFICATION..................................................................................................145
8-2 TROUBLESHOOTING ..........................................................................................146
8-3 GLOSSARY ........................................................................................................147

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1.ProductInformation
1‐1ProductIntroduction
Thank You for purchasing this high-resolution 3 Megapixel Pan/Tilt IP Camera! DG-SC3800P
IP Camera provides 3 Megapixel high-resolution video quality. With the advanced megapixel
lens, you can view images remotely in more detail than conventional close-circuit cameras.
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Other features of this Pan/Tilt IP Camera include:
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Ultra-high resolution 3 Megapixel CMOS image sensor.
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Full Pan / Tilt Control.
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Digital input / output interface lets you connect peripherals such as external alarm,
sensor, etc.
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Audio output interface/ inbuilt mike, lets you listen to voices from remote places as well as
speak to people in remote places.
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Built-in SD-card slot for local storage, which can act like a stand-alone DVR.
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Two Way audio.
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3GPP Mobile Surveillance Supported.
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ONVIF Compliant.
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1‐2SafetyInformation
In order to keep the safety of users and your properties, please follow the safety instructions as
mentioned below:
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This Network IP Camera is a sophisticated electronic device; DO NOT drop it from a
height.
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DO NOT place this IP Camera close to a hot or humid area like kitchen or bathroom. Also
avoid direct sunlight.
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Accessories of this IP Camera like power supply are dangerous to small children. KEEP
THIS IPCAMERA OUT OF REACH OF CHILDREN.
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Make sure the lens set is secured when you’re using this IP Camera, lens set may fall down
if it’s not properly fixed, and can cause damage to human and the camera itself.
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If you want to use this IP Camera at any place that may have water or dirt around, a secure
and water-proof camera housing is required.
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DO NOT pull any connected cable with force; disconnect it from the IP camera first.
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The IP camera will get heated up when used for a long time (This is normal and is not a
malfunction). DO NOT put this IP camera on paper, cloth, or other flammable materials.
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DO NOT connect powered cable to IP Camera’s DI/DO contacts.
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If the IP Camera falls into water when powered, DO NOT attempt to retrieve it back by
yourself! Find a qualified electrical technician for help.

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1‐3SystemRequirements
Windows XP, Vista and 7 operating systems. (both 32 and 64 bits version)
2GB of system memory. (up to 16 IP cameras, VGA)
1GB of Display card memory.
20GB of available hard disk space on system drive.
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1‐4PackageContents
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Before you start using this IP camera, please check if there’s anything missing in the package,
and contact your dealer of purchase to claim for missing items:
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Network Pan/Tilt IP Camera
AC power adapter (12V DC, 2A)
Wall mounting Kit
Installation Guide CD(includes User Manual, QIG & Utility)
Patch Cord (1 No.)
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1‐5GetfamiliarwithyournewNetworkPan/TiltIPCamera
Front View
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Item No. Item Description
1 Light sensor Detects light level of the place where
this IP camera is installed.
2 IR LEDs Lights up when it’s too dark.
3 Focus ring If the image looks fuzzy, try to turn
this focus ring clockwise or
counter-clockwise to adjust focus
until the image looks clear.
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4 Microphone Receives voice.
5 LED indicators There are 2 LED’s inside to indicate
the operation of this IP camera:
Left: Network activity LED
On: Ethernet cable connected.
Off: Ethernet cable disconnected.
Flash: LAN connectivity.
Right: Power LED
On: IP camera is switched on.
Off: IP camera is switched off.
Note: These LEDs can be switched
off regardless of the operation
status of IP camera in IP camera’s
configuration menu. This will be
helpful if you don’t want other
people to know the operation status
of this IP camera. Refer to section
3-1 for detailed description.
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Rear View
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Item No. Item Description
1 Audio out Connects to external audio amplifier to output voice. Use 3.5mm
audio cable.
2 DC 12V Connects to DC power adapter output.
3 RESET When the IP camera is not functioning properly, you can use a
pen or similar object to press this reset button to reset the IP
camera. You can also press and hold this button till the power
LED goes off, to clear all settings of IP camera, including
administrator password.
4 DI/DO
connectors Digital input / output dry contacts. Connects to external peripherals by wire. See next page for pin definitions.
WARNING: DO NOT CONNECT POWERED CABLE.
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5ETHERNET
(PoE support) Connects to your local area network by Ethernet cable. Getting power from this Ethernet port if this device connects to
PoE switch.
6SD card slot Insert SD card for video recording. Maximum 32GB of SDHC
card supported.
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DI/DOPINASSIGNMENT
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Item Description
GND Signal ground
DO Digital Output #1
DI1 Digital Input #1
DI2 Digital Input #2
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To insert or release a wire, press the button of the PIN you wish to insert or
release.
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DG-SC3800P User Manual
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1‐6InstallationofIPCamera
Please follow the instructions mentioned below to setup your new IP camera.
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Note: If you wish to place this IPcamera on the table, please skip steps 1 to 5.
1. Fix the wall mounting metal plate ‘A’on the wall, secure it by 4 screws at the
screw holes indicated by black arrows. You can fix it upside-down when
required.
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DG-SC3800P User Manual

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2. Insert wall mounting metal plate ‘B’ into the slot at the bottom of this IP
camera by the direction indicated by black arrow.
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3. Fix wall mounting metal plate ‘B’by 2 screws.
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DG-SC3800P User Manual

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4. Insert the IP camera (with wall mounting metal plate ‘B’installed) into wall
mounting metal plate ‘A’, which is already fixed on the wall.
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5. Fix the IP camera on the wall by screwing wall mounting metal plate ‘A’ and
‘B’together at the place indicated by black arrow.
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DG-SC3800P User Manual
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When mounted on the wall, cables can pass through wall mounting metal plate
‘A’as indicated by the picture below.
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6. Insert Ethernet cable in the Ethernet port of this IP camera. If the other
terminal of the cable is connected to a PoE switch then the device will get
power from the Ethernet cable and the power adaptor is no more required.
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DG-SC3800P User Manual

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7. Insert DI/DO signal cable(s) into DI/DO port of this IP camera. If you don’t
have DI/DO accessories, you can skip this step.
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DG-SC3800P User Manual
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8. Insert AC power adapter’s cable into DC12V port of this IP camera.
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The LED’s should light up after few seconds, and the IP camera will test its
Pan/Tilt motor within 1 minute (Do not disturb IP camera at this stage). Please
refer to the following sections for detailed operating instructions.
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