Dimplex QXD1500E User manual

08/54003/0 ISSUE: 1
Quartzray Infrared Heater
Models: QXD1500E / QXD3000E / QXD4500E
INSTRUCTION MANUAL
Installation and Operating
This product is supplied and operated with a Bluetooth Remote Control handset

IMPORTANT
THESE INSTRUCTIONS SHOULD BE READ CAREFULLY AND RETAINED FOR
FUTURE REFERENCE. Note also the information presented on the appliance
IMPORTANT SAFETY ADVICE
• Because the Dimplex Quartz Radiant Heater contains no moving parts little
maintenance is required. Before undertaking any maintenance work on the
heater due attention must be paid to the following:
• The installation of these appliances must always be carried out by a
competent electrician and be in accordance with the current wiring
regulations and relevant Building Regulations.
• The radiated heat from the heater is considerable and must be taken into
account when locating the heater. Ensure that the heater is not used in close
proximity to the skin or eyes.
• Always isolate the heater from the supply before undertaking any
maintenance work on the appliance.
• This heater is designed to be horizontally wall mounted only, it must not be
ceiling mounted.
• Always ensure a safe mounting height, at or above a minimum height of 1.8
metres from ground level, so that the heater can not be touched when in
operation.
• The heater must be wall mounted level ± 5º to the horizontal.
• Do not locate the heater immediately above or below a fixed socket outlet or
connection box.
• This heater must not be located immediately above or below a fixed socket
outlet or connection box.
• The heater must be installed in a location that is free from vibration.
• The QXD range of heaters are designed for internal use only. They are not
rated as flame-proof and must not be used when flammable dusts, gases, or
vapours, etc. are likely to be present in the atmosphere. If in doubt, advice
should be sought from the Health and Safety Executive inspectors or local fire
ocers.
• Quartz lamps are extremely fragile and must be handled with extreme care
at all times. Avoid touching the surface of the quartz sleeve with bare fingers.
If the sleeve is accidentally touched remove the finger print with a soft cloth
moistened with methylated spirits.
• The life expectancy of the halogen lamps in normal operating conditions is
over 3000 hours.
WARNING
1. This appliance must be earthed.
2. Means for disconnection from the electrical supply must be incorporated in
the fixed wiring in accordance with the wiring regulations.
3. Do not use this heater in the immediate surroundings of a bath, a shower or a
swimming pool.
4. This appliance can be used by children aged from 8 years and above and
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persons with reduced physical, sensory or mental capabilities or lack of
experience or knowledge if they have been given supervision or instruction
concerning the use of the appliance in a safe way and understand the
hazards involved. Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without supervision.
5. Children of less than 3 years should be kept away unless continuously
supervised.Children aged from 3 years and less than 8 years shall only switch
on/o the appliance provided that it has been placed or installed in its
intended normal operating position and they have been given supervision or
instruction concerning the use of the appliance in a safe way and understand
the hazards involved. Children aged from 3 years and less than 8 years shall
not plug in, regulate and clean the appliance or perform user maintenance.
6. The supply circuit to the heater must incorporate a double pole isolating
switch having a constant separation of at least 3mm in all poles.
CAUTION
• Some parts of this product can become very hot and cause burns. Particular
attention has to be given where children and vulnerable people are present.
• Always disconnect the heater from the electricity supply and leave to cool for a
minimum of 30 minutes before attempting to work on or near it.
• Always ensure a safe means of access using an access tower or properly
supported ladder.
• Do not cover the heater.
• Do not position any combustible or heat sensitive materials too close to the
heater.
• Do not use heater if the elements are broken - as injury may occur.
• Allow adequate time (minimum of 30 mins.) for the elements and body casing
to cool before attempting to work on the heater.
• Wiring between the heater and the spur outlet or isolation switch must be in a
heat resisting cable (e.g. polychloroprene).
Provide sucient slack to the cable to allow for angular adjustment of the body.
WARNING: KEEP BATTERIES OUT OF REACH OF CHILDREN
• Swallowing may lead to serious injury in as little as 2 hours or death, due to
chemical burns and potential perforation of the oesophagus.
• If you suspect your child has swallowed or inserted a battery go straight to a
hospital emergency room.
• Examine devices and make sure the battery compartment is correctly
secured, i.e. that the battery cover is fitted securely. Do not use if the
compartment is not secure.
• Dispose of used batteries immediately and safely. Flat batteries can still be
dangerous.
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Cable Installation (see Fig 1 & 2)
Remove the two screws which hold the plastic terminal cover box (A) in place, lift o
the terminal cover box and set aside with the two screws for future use.
Remove the two screws securing the cable saddle clamp (B) and also set them safely
aside for future use.
Set the end of the power supply cable into position on the clamp (C) and strip a suitable
length of cable sheath o the end of the power supply cable so that Live, Neutral and
Earth wires are a suitable length to fit between the clamp (C) and the screw fixing
locations in the termial block provided (D) as shown.
Strip the ends of the Live, Neutral and Earth wires and fit each end under the protector
plates of the terminal block. Ensure the terminal screws are tight and the wires are
clamped securely by the terminal screws.
Place the end of the power supply cable sheath onto the the clamp (C). Refit and tighten
the cable saddle clamp (B) securely on top using the two screws previously removed.
Refit the terminal cover box (A) to the base moulding using the two screws previously
removed.
Ensure the power supply cable when fitted does not make contact with the body of
the heater.
Commissioning
• Checks on the electrical installation should include earth continuity and insulation tests
and must be undertaken by a competent person.
• Ensure that all the electrical connections at the lamps and the terminal rails have been
made correctly, that they are tight and that there is no loose or frayed wire.
• Replace and secure the terminal cover box and replace and secure the front panel.
• Check that the mounting bracket is securely fixed in the vertical position such that the
lamps remain in a horizontal plane at all angles of heater displacement.
• Roughly align the heater(s) and tighten the adjusters.
• Switch on the heater(s) and check that the lamp(s) are all operating. If time or temperature
controls are fitted check these for correct and safe operation by reference to the
supplier’s instructions.
• Make any adjustments that are necessary to give an even spread of heat over the
required area. This may be done simply by perception of the heating eect or by using
the distribution of visible light either at night or by darkening the room.
Hand over
Hand over these instructions and make sure the user is familiar with all aspects of operation
and safety including the need for regular cleaning and an annual inspection. In the event
of the premises being unoccupied then leave heater(s) switched o and isolated from
the electrical supply. Leave instructions adjacent to the electricity meter.
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Fig. 1
DO NOT
REMOVE
THIS
SCREW
REMOVE SCREWS
TERMINAL
COVER BOX
MUST SLIDE
OUT FIRST
THEN UP
Fig. 2
TRIM POWER SUPPLY CABLE SHEATH SO
THAT LIVE, NEUTRAL AND EARTH WIRES ARE
AT A SUITABLE LENGTH. TIGHTEN CABLE
SADDLE CLAMP ONTO END OF POWER
SUPPLY CABLE SHEATH
A
C
D
B
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Maintenance
Since the Dimplex Quartz Heater contains no moving parts little maintenance is required
beyond cleaning and lamp replacement. It is however, essential that the heater is not
operated with accumulation of dust or dirt on the lamp(s) or reflector(s) as this can
cause a build up of heat and eventual damage. For this reason the heater must be
inspected regularly depending upon conditions and at least at yearly intervals.
Before undertaking any maintenance work on the heater due attention must be paid
to the following:
1. Always disconnect the heater from the electricity supply before attempting to work
on or near it.
Lamp Replacement
WARNING: Before undertaking this task ensure the heater is disconnected from the
electricity supply and left to cool for a minimum of 30minutes.
1. Detach heater from its mounting position.
2. Unscrew the rear panel by loosening the corner fixing screws, and then lift rear panel
clear.
3. Disconnect the wires to the old lamp by removing the lock nuts retaining the terminal
ends adjacent to the lamp clips. Do not slacken the screws as this could disturb the
internal wiring.
4. Remove the lamp by gently releasing the ends from the spring clips. Keep the lamp
secure and do not twist the ends or apply undue force. IMPORTANT - Release and
retain the high temperature cable ties from the element wires. (These must not be
substituted).
5. Before removing the new lamp(s) from its protective packing it is important to be
aware that quartz lamps are fragile and must be handled with care at all times. Avoid
touching the surface of the quartz sleeve with bare fingers. If the sleeve is accidentally
touched remove the finger print with a soft cloth moistened with methylated spirit.
6. Hold the lamp firmly but gently at each end and oer up to the spring mounting
clips. The wire leads should face towards the front of the heater. Push the lamp fully
into the clips taking care to keep it square. Do not twist the ends or apply undue
force. If either end of the lamp will not easily engage in the spring clips remove the
lamp and gently ease the spring.
7. The wire from each end of the lamp must be connected to the threaded connector
ON THE SAME CLIP AS THE LAMP END. With the outside not loosened, insert the
spade between the two outside nuts and tighten firmly.
8. When the lamp has been fitted check that the electrical connections have been
correctly made. Re-use the same cable tie to tether the element wires in place. Re-
fit the raer panel, checking that wires are not trapped.
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2. Always ensure a safe means of access using an access tower or properly supported
ladder.
3. Some types of quartz lamps run with an internal pressure in excess of atmospheric
pressure and while construction is very strong there is a slight risk of shattering. If
it is necessary to examine a bare lamp whilst in operation then a protective screen
must be used.
4. Allow at least 30 minutes for the lamps and body casing to cool before attempting
to work on the heater.
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Model Identifier(s): QXD1500E QXD3000E QXD4500E
Nominal heat output Pnom 1.5 kW 3.0 kW 4.5 kW
No. of Elements 1 2 3
Height (mm) 256 380 506
Width (mm) 440 440 440
Depth (mm) 70 70 70
Minimum heat
output (indicative) Pmin N.A. 1.5kW 1.5kW
Maximum continuous heat output Pmax,c 1.5kW 3.0kW 4.5kW
Auxiliary electricity Consumption
At nominal heat output elmax 0.00 0.00 0.00
At minimum heat output elmin 0.00 0.00 0.00
In standby mode elSB <0.0005 <0.0005 <0.0005
Type of heat output/ room temperature control
Electronic room temperature control plus week timer Yes
With open window detection Yes
With adaptive start control No
This product complies with Lot20 of the Energy Eciency Directive (2015/1188).
Energy Related Product Directive
Technical Details
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All Models
Controls
Digitally controlled, Electronic Thermostat
Timer modes:
7 Day Programmable User Timer
Continuous heat modes:
Frost Protect, Runback, Comfort O
Controller UI O-board control only.
Controller Functions
• Open window detection
• Advance time period
• Heat Selection (High/Low) for 3/4.5kW models only
• Bluetooth for control
Construction Durable epoxy-polyester powder coated steel casing with chrome plated
grille. FR Nylon control enclosure.
Finish / Colour Powder coated steel, finished in Matte Black
Element Ruby halogen element
Installation Supplied with wall mounting bracket
Safety No cut-out on-board. Protection via RCD
IP Rating No Rating
Battery Backup
None. However all programmed timer profiles will be retained during
short term power losses. In order to ensure their correct operation, it is
necessary to restore the time and date settings, this happens automatically
once paired with the remote.
Supply ~230-240 V, 50Hz Class I, with earth wire
Approvals CE, BEAB
Warranty 2 years
Country of Origin British Isles
Manufacturer Glen Dimplex Heating & Ventilation (GDC Group Ltd.)
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General Information
The Dimplex QXDE range is available in 1, 2 and 3 lamp models with outputs of 1.5kW,
3.0kW and 4.5kW respectively. The three lamp models are supplied as dual voltage
units and are suitable for use on 230-240V and 415V 3N supplies.
Model No. No. of Lamps Rating
(kW)
Voltage
(V)
Weight
(kg)
QXD1500E 1 1.5 230-240 3.7
QXD3000E 2 3.0 230-240 4.3
QXD4500E 3 4.5 230-240 5.8
Material and Finished
Body Casing – Low carbon steel, powder coated.
Reflectors – 1080 (SIA) 99.8% Alum. Electrochemically brightened specular finish.
Control Housing - Flame retardant black Nylon moulding.
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The position of the heater(s) should be such as to allow an even and uninterrupted
distribution of radiation to the area(s) to be heated. Heaters are most eective when
the beam angle is inclined down at an angle of 30º to 45º to the vertical.
Location
Mounting
IMPORTANT - When deciding upon the best location, consideration must be
given to the following requirements
(A) Avoid structures liable to vibration, e.g. crane gantries which could otherwise
adversely aect lamp life
(B) The lamps are designed to operate within 5º of the horizontal plane. It is
very important to ensure that the heater is mounted horizontally, otherwise the
operating life of the lamp could be impaired.
(C) Allow a minimum of 0.5 metre clearance between the top of the heater and
the ceiling. (Dimension ‘C’ on the appliance rating label.) Allow a minimum of 1.5
metre clearance between the edge of heater and the adjacent wall facing that edge.
(Dimension ’B’ on the appliance rating label.)
(D) Ensure appliance is mounted the correct way up so that it can be tilted down
but not up.
(E) Ensure flammable materials, fabrics, etc. are kept at least 3.5 meters away from
the product when mounting at and at all times.
MODEL Rating (kW) Min. Height (m) Recommended
Height (m)
QXD1500E 1.5 2.1 2.5
QXD3000E 3.0 2.5 2.5-3.5
QXD4500E 4.5 3.0 3.5
Mounting height: Allow the following mounting height between the base of
the heater and the floor. (Dimension ‘A’ on the appliance rating label).
NOTE: If more than one heater is to be installed, ensure that the lamps of adjacent heaters
are more than 3.5 metres apart.
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Heaters are supplied with a universal bracket which may be fixed through the mounting
holes to any suitable structure. The bracket allows the heater to be inclined to the
required angle from the vertical and permits the heater to be swivelled laterally. It is
recommended that when inclined from the vertical and swivelled care is taken to ensure
that the lamps are still horizontal.
WARNING: These heaters are designed to be wall mounted only - they must not be
ceiling mounted. They most not be mounted in a room containing a bath
or shower. Do not mount heaters closer than 3.5 meters from curtains or
similar soft furnishings.
Mounting Brackets
Wiring to the heater must be installed in compliance with the requirement of the wiring
regulations and any local or insurance regulations.
All heaters are suitable for use on 230-240V single phase supplies. The 4.5kW model is
supplied as a dual voltage unit and is also suitable for use on 415V three phase supplies.
Heaters must be protected by fuses to the following rates:
Wiring between the heater and the spur outlet or isolation switch must be in a heat
resisting cable (e.g. butyl rubber or high temperature PVC insulated). Sucient slack
cable must be left to allow for angular adjustment of the heater body.
An all-pole isolating switch with a minimum separation of 3mm in each pole must be
fitted adjacent to the heater to facilitate local isolation.
If miniature circuit breakers are to be used, to avoid ‘nuisance tripping’ due to the high
in rush at switch on, a type 3 or ‘C’ rated MCB with a tripping coecient of 7-10 times
rated current should be used. Any other switching device should be Tungsten lamp
load rated.
4.5kW heaters must be connected in accordance with the instructions. When connecting
to 415V three phase supplies the links must be removed from the terminal block. When
using the heater on 230-240V supplies the “Danger 415V” notice should be removed
from the terminal cover.
* Always ensure that the cable grip is tightened. *
Model No. Input Rating
(kW)
Current Rating
(A)
Fuse Rating
(A)
230-240V 415V
QXD1500E 1.5 6.5 - 10 -
QXD3000E 3.0 12.5 - 13 -
QXD4500E 4.5 18.75 6.25/Ph 20 10/Ph
Electrical Supplies
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Wiring Diagrams
QXD4500E - Single Phase - Note: Links bridging L1, L2 and L3 must be fitted
QXD4500E - Three Phase - Note: Links bridging L1, L2 and L3 must be removed.
13

QXD3000E
QXD1500E
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Coverage for Spot Heating Applications
The area heated by a Quartz Halogen Heater depends on the height and the angle at
which the heater is mounted.
For 30° Heater Mounting Angle:
Area Covered = (Height)² x 2.66
Average Width of Beam = Height x 2.0
Throw of Beam = Height x 1.33
For 45° Heater Mounting Angle:
Area Covered = (Height)² x 5.72
Average Width of Beam = Height x 2.2
Throw of Beam = Height x 2.6
Model No. QXD1500E QXD3000E QXD4500E
Average Radiant
Intensity on
Heated Area (W/
m²)
Height
(m)
Throw
(m)
Spread
(m)
Height
(m)
Throw
(m)
Spread
(m)
Height
(m)
Throw
(m)
Spread
(m)
Angled 30° from vertical
150 2.9 2.5 3.8 3.7 3.6 5.4 4.4 4.4 6.7
200 2.7 2.2 3.3 3.4 3.1 4.7 3.9 3.8 5.8
250 2.5 2.0 3.0 3.1 2.8 4.2 3.6 3.4 5.2
Angled 45° from vertical
150 2.3 3.4 2.9 2.9 4.9 4.2 3.3 5.6 5.0
200 2.1* 2.9 2.4 2.6* 4.1 3.5 3.0* 5.2 4.4
NOTE: 1. Intensity is average intensity in W/m² based on Wattage of heater and
area covered and measured on a horizontal plane 1m above the floor level.
2. Heater mounting heights are in metres and are above floor level. Those
marked ‘*’ are minimum mounting heights for the particular heater model.
3. Throw and spread figures are in metres.
Height
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The product is supplied with a Bluetooth remote control, the remote control should be
contained in the carrier bag along with these instructions. This remote control is required
to operate the appliance. When paired with the remote control various operational modes
and features can be accessed.
IMPORTANT NOTE:
The remote control is required to operate the appliance. It is important
that the remote control remains near the appliance at all times.
Remote Control
1Display Screen
2‘Menu’ Button
3‘Back’ Button
4‘Advance’ Button
5‘Up and Down’ Arrows
6‘Enter’ Button
1
3
6
2
4
5
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Fitting the Batteries:
The remote requires two AA batteries, these are supplied with the product contained
in the bag along with the instructions and remote.
To fit the batteries:
1. On the rear of the remote, remove the
battery cover by pushing the catch
downwards and pulling outwards in one
motion.
2. It should be possible to completely remove
the battery cover to reveal the battery
cavity.
3. Carefully insert the new batteries, ensuring
the polarity is correct. Ensure the ‘+’ and
‘-‘ signs on the batteries match the signs
marked inside the battery cavity.
4. Once the batteries are in place, replace the cover, ensuring the clip has engaged fully.
Once the batteries have been successfully fitted the remote control will immediately
start scanning for a product to control. At this stage it is necessary to complete the
pairing process, see Remote Pairing Instructions.
Remote control cradle:
The remote control is supplied with a wall
mounting cradle. If desired, mount the cradle in
a suitable location. The cradle can be mounted
using suitable screws and the appropriate wall
fixing solution, not supplied.
Mark and drill the wall accordingly to mount
the remote control cradle. The remote control
can also be fixed to the cradle using the
bottom fixing screw. The use of this screw is
optional, particularly if the remote will be used
as a portable device.
NOTE:
If the remote cradle is not initially required please store in a suitable
location in case of future use. The bottom fixing screw should also be
stored with the cradle
17

To pair the product to the Bluetooth remote:
1. Turn on the product to begin broadcasting its name via Bluetooth. The product will
emit a beep and begin to broadcast a signal to be paired via Bluetooth.
2. Wake the remote by briefly holding the ENTER
button.
Once awake the remote will then immediately
search for the product. This is indicated by the
rotating loading graphic and flashing connectivity
icon. on the remote followed by the pairing
sequence.
NOTE:
The remote will attempt to pair with the first product it finds. Please
ensure that no other products are broadcasting within the vicinity to
prevent pairing to the incorrect product.
3. The remote will search for devices for 1 minute. If no product can be found, the
remote will display ‘NO PROD’ before returning to a sleep state. If this happens,
please repeat steps 1 and 2.
4. If connection is successful the product will emit a second beep and the remote
screen will show a solid connectivity icon for 4 seconds then revert to the home
screen.
NOTE:
After initial pairing the Time and Date must be set before the remote
will revert to the home screen.
Solid icon
Remote Pairing Instructions
NOTE:
If no remote pairs within 2 minutes, the product will stop broadcasting.
flashing icon
loading
graphic
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Setting Time & Date
After initial remote control start up and after replacing the batteries it is required to
set the time and date. It is not possible to navigate to the home screen and product
settings until the time and date have been set.
It is possible to modify these settings at any stage from within the menu structure,
see page 25.
Setting Time
It is required to set the hour and minute digits independantly.
1. The first digit of the Hour setting will be blinking. Use the
arrow key to set the first digit of the time.
2. Confirm the selection by pressing the ENTER button, the
second digit of the Hour can then be set.
3. Once the hour digits have been set and confirmed, step 1
& 2 should be repeated to set the minute.
Setting Date
Once the time has been set the remote will automatically move to the date setting.
1. After confirming the last time digit ‘Day’ will blink three times and then change to
a two digit number with the first digit blinking. This two digit number represents
the day of the month.
2. Use the arrow key to set the first digit of the date and confirm using the ENTER
button.
3. The second digit will then blink and can be set as per step 2.
4. After the day has been confirmed it is necessary to set the month, this is indicated
by ‘1-12’ blinking on the screen.
5. A numerical value for the month can be set using steps 2 & 3 above.
6. Once the month has been set the year can be set. Each digit must be set and
confirmed individually.
7. Finally the remote will oer an option to turn on or o day light saving settings. ‘On’
and ‘O’ can be selected using the arrow keys and confirmed by pressing enter.
Once the time and date have been set the remote will revert to the home screen and
normal operation can resume.
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