Dimplex DF3003 User manual

PRACTICAL USER’S GUIDE
FOR THE ELECTRIC FIREPLACE
MODEL NUMBER:
30” FIREPLACE
Valued Customer,
We are pleased that you have chosen to purchase an electric
fireplace manufactured by Dimplex North America Ltd.
Over the years, valuable memories will occur around the
warmth and comfort of your hearth. Thank you for allowing our
product to be the backdrop for those special moments.
7205450200REV05
Quality checked by:

CONTENTS
PAGE 1 Important Instructions
PAGE 2 Model and Serial Number
Information
PAGE 3 Site selection and preparation
PAGE 4 Fireplace installation
PAGE 5 Operation
PAGE 8 Maintenance
PAGE 11 Warranty

QUICK REFERENCE GUIDE FOR THE DIMPLEX ELECTRIC
FIREPLACE
1. Prior to the first use of the fireplace verify the following:
• Are the circuit breakers for the unit on?
• Are the light bulbs in your fireplace loose? (to check, follow the
instructions for replacing the light bulbs under the maintenance
section of this manual)
2. The heater on your fireplace may emit a slight, harmless odor when
first used. This odor is a normal condition caused by the initial
heating of internal heater parts and will not occur again.
3. The information regarding the model of your fireplace can be found
on the rating plate located on the top of the unit.
4. If you have any technical questions or concerns regarding the
operation of your fireplace, or require service contact Dimplex North
America customer service at 1-888-DIMPLEX (1-888-346-7539) before
returning the product to the point of purchase.

IMPORTANT INSTRUCTIONS
SAVE THESE INSTRUCTIONS
PLEASE RETAIN THIS USER’S GUIDE FOR FUTURE REFERENCE
When using electrical appliances, basic precautions should always be followed to reduce the
risk of fire, electric shock, and injury to persons, including the following:
1. Read all instructions before using the electric fireplace.
2. The heater is hot when in use. To avoid burns, do not let bare skin touch hot
surfaces. The trim around the heater outlet becomes hot during heater operation. Keep
combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains
at least 3 feet (0.9m) from the front of the unit.
3. Extreme caution is necessary when any heater is used by or near children or invalids
and whenever the unit is left operating and unattended.
4. Always unplug the electric fireplace when not in use.
5. Do not operate any unit with a damaged cord or plug, or if the heater has malfunctioned,
or if the electric fireplace has been dropped or damaged in any manner. Return heater
to authorized service facility for examination, electrical or mechanical adjustment, or
repair.
6. Do not use outdoors.
7. The electric fireplace is not intended for use in bathrooms, laundry areas and similar
indoor locations. Never locate heater where it may fall into a bathtub or other water
container.
8. Do not run the cord under carpeting. Do not cover cord with throw rugs, runners, or the
like. Arrange cord away from traffic area and where it will not be tripped over.
9. To disconnect the unit, turn the controls off, then remove the plug from the outlet.
10.Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this
may cause an electric shock or fire, or damage to the heater.
11.To prevent a possible fire, do not block air intake or exhaust in any manner. Do not use
on soft surfaces, like a bed, where openings may become blocked.
12.All electrical heaters have hot and arching or sparking parts inside. Do not use in areas
where gasoline, paint, or flammable liquids are used or stored or where the unit will be
exposed to flammable vapors.
13.Do not modify the electric fireplace. Use it only as described in this manual. Any other
use not recommended by the manufacturer may cause fire, electric shock or injury to
persons.
14.Avoid the use of an extension cord. Extension cords may overheat and cause a risk of
fire. If you must use an extension cord, the cord must be No. 16 AWG minimum size
and rated no less than 1875 watts.
15.Do not burn wood or other materials in the electric fireplace.
16.Do not strike the fireplace glass.
17.Always use a certified electrician should new circuits or outlets be required.
18.Always use properly grounded, fused and polarized outlets.
19.Disconnect all power supply before performing any cleaning, maintenance or relocation
of the unit.
20. When transporting or storing the unit and cord, keep in a dry place, free from excessive
vibration and store so as to avoid damage.
NOTE: Procedures and techniques that are considered important enough to emphasize.
CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to
the equipment.
WARNING: Procedures and techniques which, if not carefully followed, will expose the user to
the risk of fire, serious injury, illness or death. 1

Model Number Serial Number
IMPORTANT INSTRUCTIONS
If you have any questions about our products please have the product model and serial
numbers available upon calling Dimplex customer service. To locate the model and serial
number labels see below.
2
Firebox Carton

NOTE
A 15amp, 120 volt circuit is required. A dedicated circuit is preferred but not essential in all
cases. A dedicated circuit will be required if, after installation, the circuit breaker trips or fuse
blows on a regular basis when the heater is operating. Additional appliances on the same
circuit may exceed the current rating of the circuit breaker.
WARNING
Ensure the power cord is not installed so that it is pinched or against a sharp edge and ensure
that the power cord is stored or secured to avoid tripping or snagging to reduce the risk of fire,
electric shock or injury to persons.
Construction and electrical outlet wiring must comply with local building codes and other
applicable regulations to reduce the risk of fire, electric shock and injury to persons.
Do not attempt to wire your own new outlets or circuits. To reduce the risk of fire, electric
shock or injury to persons, always use a licensed electrician.
SITE SELECTION AND PREPARATION
This section provides easy step by step instructions for selecting a location and preparing the
site to install the fireplace into:
• Existing Fireplace
• New wall construction
• Dimplex mantel surround kit or custom made mantel surround
NOTE
The fireplace insert comes completely assembled and wired. Some tools may be required to
prepare the site and assembly/install the trim.
The dimensions of the fireplace insert are 30” wide X 25 ¼” high X 11 ¼” deep. (FIGURE 1)
You should allow ¼” around the fireplace insert for ease of installation.
This fireplace does not require any venting.
CAUTION
Clearance for air circulation beneath the fireplace insert is provided by three rubber feet (FIGURE 1).
DO NOT INSTALL THE FIREPLACE INSERT DIRECTLY ON CARPET OR SIMILAR
SURFACES WHICH MAY RESTRICT AIR CIRCULATION. If installing the fireplace in a
carpeted area, place a one-piece, solid, flat surface under the fireplace insert. Ensure that all
three of the insert’s feet rest securely on this surface.
3

EXISTING FIREPLACE INSTALLATION
1. Seal all drafts and vents with non-fibrous insulation materials to prevent chimney debris
from falling into the fireplace insert. Do not install into an existing fireplace that is prone
to leaks or dampness.
2. Cap the top of the chimney flue to prevent rain from entering.
3. Plan your electrical power supply: (refer to NOTE 1)
4. The power cord can run along the front of the hearth to an outlet near the fireplace
(FIGURE 2).
NOTE 1
A 15 AMP, 120 VOLT circuit is required. A dedicated circuit is preferred but not essential in
all cases. A dedicated circuit will be required if, after installation, the circuit breaker trips or
fuse blows on a regular basis when the heater is operating. Additional appliances on the
same circuit may exceed the current rating of the circuit breaker.
WARNING
To prevent personal injury you should hire a professional to cap the chimney flue or cut a
hole in the existing fireplace for wiring.
If you return your existing fireplace to its original use (Example wood burning), it should be
inspected by the local building department prior to use to reduce the risk of fire and
personal injury.
NEW WALL CONSTRUCTION
1. Select a suitable location that is not susceptible to moisture and is away from drapes,
furniture and high traffic.
2. Place the fireplace in the desired location to see how it will look in the room.
3. Mark the desired location on the floor and store the fireplace in a safe, dry and dust free
location.
4. Use studs to frame an opening of 30 ½” wide X 25 ¾” high X 11 ¾” deep.
5. Plan your electrical power supply (refer to NOTE 1)
Option #1-The power cord can be lead from behind the trim and along the wall to an outlet
near the fireplace.
Option #2-A new outlet can be installed inside the new frame construction.
4

DIMPLEX MANTEL SURROUND KIT OR CUSTOM MADE MANTEL SURROUND
1. Select a suitable location that is not susceptible to moisture and is away from drapes,
furniture and high traffic.
2. Place the fireplace in the desired location to see how it will look in the room.
3. For ease of electrical hook up you may wish to locate the fireplace near an existing
outlet. (refer to NOTE 1)
4. Store the fireplace in a safe dry and dust free location.
5. Assemble the mantel surround kit (refer to the mantel assembly instructions) or
construct the custom surround with an opening of 30 ½” X 11 ¾ ” X 25 ¾”
WARNING
Do not attempt to wire your own new outlets or circuits. To reduce the risk of fire, electric
shock or injury to persons, always use a licensed electrician.
FIREPLACE INSERT INSTALLATION
1. Make sure the units MAIN ON/OFF switch is switched OFF (refer to operating
instruction section).
2. Plug the unit into a 15Amp/120volt outlet. If the cord does not reach, you may use an
extension cord rated for a minimum of 1875 watts.
3. Push the fireplace into the opening being careful not to damage the base of the mantel
or cabinet so that the fireplace is flush with the mantel or cabinet.
4. Level the unit with shims if necessary (not provided).
5. Install the trim onto the fireplace (refer to trim installation instructions).
WARNING
Ensure the power cord is not installed so that it is pinched or against a sharp edge and
ensure that the power cord is stored or secured to avoid tripping or snagging to reduce the
risk of fire, electric shock or injury to persons.
OPERATION
Initializing The Remote Control
1. Turn on the electrical power at the circuit breaker.
2. Slide open the battery cover on the back of the remote transmitter.
3. Install three AAA batteries into the remote control. Replace the battery cover.
Note:
The LCD display will flash when new batteries are inserted.
4. Move the remote transmitter close to the fireplace (less than five feet preferred). Press
any button on the remote control. The remote is transferring the code to the receiver
built into the fireplace.
5. Set the clock by depressing the button marked clock on the transmitter for five seconds.
The hour display will flash.
6. Use the up and down buttons to set the hour.
7. Press the clock button again and the minute display will flash.
8. Use the up and down buttons to set the minute.
9. Press the clock button again and the 0F or 0C display will flash.
10.Use the up and down buttons to select the remote to display temperature in 0F or 0C
11.Press the clock button again. The remote control is now ready for operation.
5

OPERATION
Remote Control Operation
Warning:
It takes some time for the receiver to respond to the transmitter. Do not press the buttons
more than once within two seconds for correct operation.
Note:
The fireplace has an automatic timer function that will shut your fireplace off if the remote
control has not been operated within a six-hour period.
Auto Mode
Note:
When auto mode is activated the flame and heat will turn on. The heater will turn on and
off to keep the room temperature the same as the remote controls set temperature.
1. Press POWER button to turn unit on. (There may be a slight delay)
2. Press the UP or DOWN buttons to change the set temperature, if desired.
3. In auto mode the remote transmitter will automatically turn on the flame and heater
when the room temperature is below the target temperature and turn off the heater
ONLY when the room temperature is above the target temperature.
4. Press POWER button once to turn unit off.
Timer Mode
1. You can set the timer to the length of time you want the unit to operate
2. (1 to 120 minutes).
3. Press the TIMER button once. The timer display will blink ---
4. Press the UP and DOWN buttons to adjust the timer display in minutes.
5. Press the TIMER button once to set the timer.
6. The timer setting can be reset by pressing the TIMER button and using the DOWN
button until the timer display reads ----, press the TIMER button once to set the timer.
7. Press the POWER button to turn the unit on.
8. The fireplace will automatically shut off when the timer reaches 0 minutes.
Child Proof Function
1. Remove the battery cover on the back of the remote control.
2. Slide the small blue switch down to activate the child proof function.
3. Child Proof will appear on the display screen and all function on the remote will be
locked.
4. To enable normal remote control operation when the child proof function is activated,
press the up and down buttons in the following sequence,
UP-DOWN-DOWN-UP-DOWN the remote functions will now operate normally. The
remote will return to the child proof function if buttons are not pressed after two minutes.
5. To disable the child proof function remove the battery cover on the back of the remote
and slide the small blue switch up.
6

Batteries
1. The remote control uses 3 AAA size batteries (included). Replace these batteries at
least every 6 months or when the low battery appears on the remote display screen.
2. When batteries are removed wait at least 1 minute before replacing with new batteries.
Code selection
If the current remote control is interfering with the operation of other remote control devices
(TV, VCR, garage doors etc.) The code can be changed on the remote.
To change code:
1. Remove the battery cover on the back of the remote control.
2. Slide the four small switches to any configuration other than the factory set code.
3. Remove the batteries, wait for one minute.
4. Install the batteries.
5. Install the battery cover onto the remote.
6. Reinitialize the remote.
7