Dimplex Mozart CFP3811GB User manual

7208200100R01
MOZART
CFP3811GB
CFP3811GW

CONTENTS
PAGE 1 – 2 Important Instructions
PAGE 6 Fireplace Installation
PAGE 6 Operation
PAGE 7 Maintenance
PAGE 10 Warranty

QUICK REFERENCE GUIDE
1. Priortothe firstuse ofthe fireplaceverify the
following:
· Arethe circuitbreakers forthe unit
on?
· Arethe lightbulbs inyour fireplace
loose?
(tocheck, followtheinstructions for
replacingthe lightbulbsunder the
maintenancesection ofthismanual)
2. Theheateron yourfireplace mayemit a
slight,harmless odorwhen firstused. This
odoris a normalcondition causedby the
initialheating ofinternal heaterparts andwill
notoccur again.
3. Theinformationregarding themodel ofyour
fireplacecan befound onthe ratingplate
locatedon theback ofthe unit.
4. Ifyouhaveany technicalquestionsor
concernsregarding theoperation ofyour
fireplace,or requireservice contactcustomer
serviceat 1-888-346-7539before returning
theproduct tothe pointofpurchase.

IMPORTANTINSTRUCTIONS
PLEASE RETAIN THIS USER’S GUIDE FOR
FUTURE REFERENCE
Whenusing electricalappliances, basicprecautions
shouldalways befollowed toreduce therisk offire,
electricshock, andinjuryto persons,including the
following:
1. Readallinstructions beforeusing the
Fireplace.
2. Theheater ishot whenin use. Toavoid
burns,do notlet bareskintouch hotsurfaces.
Thetrim aroundtheheater outletbecomes
hotduring heateroperation. Keep
combustiblematerials, suchasfurniture,
pillows,bedding, papers,clothes, and
curtainsat least3 feet(0.9m) fromthe frontof
theunit.
CAUTION:HighTemperature,keep
electricalcords, drapery, andother
furnishingsat least3FT(.9m) fromthe frontof
theheater andaway fromthe sideand rear.
3. Extremecautionis necessarywhenany
heateris usedby ornear childrenor invalids
andwhenever theunitis leftoperating and
unattended.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NO USER-SERVICEABLE PARTS INSIDE
1

4. Alwaysunplugthe fireplacewhennot inuse.
5. Donot operate anyunit witha damagedcord
orplug, orif theheaterhas malfunctioned,or
if the fireplace has been dropped or
damagedin anymanner. Return heaterto
authorizedservice facilityforexamination,
electricalor mechanicaladjustment, orrepair.
6. Donotuse outdoors.
7. Thefireplaceis notintended foruse in
bathrooms,laundry areasand similarindoor
locations. Neverlocate heaterwhere itmay
fallinto abathtuborotherwater container.
8. Donot runthe cordunder carpeting. Donot
covercord withthrowrugs, runners,orthe
like. Arrangecord away fromtrafficarea and
whereit willnot betripped over.
9. Todisconnectthe unit,turnthe controlsoff,
thenremovethe plugfromthe outlet.
10.Donot insertor allowforeign objects toenter
anyventilation orexhaustopening asthis
maycause anelectricshock orfire, or
damageto theheater.
11. To prevent a possible fire, do not block air
intakeorexhaust inany manner. Donot use
onsoft surfaces,like a bed,where openings
maybecome blocked.
12.All electricalheaters havehot andarchingor
sparking parts inside. Do not use in areas
wheregasoline, paint,or flammableliquids
areused orstored orwhere the unitwill be
exposedto flammablevapors.
13.Donot modifythe fireplace. Use itonly as
describedin thismanual. Any otheruse not
2

recommendedbythe manufacturermay
causefire, electricshock orinjury topersons.
14.To reducethe riskof electricshock, this
appliance has a polarized plug (one blade is
widerthan theother). Thisplugwill fitin a
polarizedoutlet onlyoneway.If theplugdoes
notfitfully intheoutlet, reversetheplug. Ifit
stilldoes notfit, contact aqualified electrician
toinstall theproper outlet.Donot changethe
plugin anyway.Avoidtheuse ofanextension
cord. Extensioncords mayoverheat and
causea riskof fire. Ifyou mustuse an
extensioncord, thecord mustbe No.16
AWGminimum sizeand ratedno lessthan
1875watts.
15.Donot burnwood orother materialsin the
fireplace.
16.Donot strikethe clear doorpanel.
17.Alwaysuse acertified electricianshould new
circuitsor outletsbe required.
18.Always useproperly grounded,fusedand
polarizedoutlets.
19.Disconnect allpower supplybefore
performingany cleaning,maintenanceor
relocationof theunit.
20. Whentransporting orstoringthe unitand
cord, keep in a dry place, free from
excessive vibration and store so as to avoid
damage.
SAVE THESE
INSTRUCTIONS
3

IMPORTANT INSTRUCTIONS
NOTE: Proceduresand techniquesthat are
consideredimportant enoughto emphasize.
CAUTION: Proceduresand techniqueswhich, ifnot
carefullyfollowed, willresultin damageto the
equipment.
WARNING: Procedures andtechniques which,if
notcarefully followed,willexpose theuser totherisk
offire, seriousinjury,illness ordeath.
Ifyou haveanyquestions aboutourproducts please
havethe catalogue/modelandserial numbers
availableupon callingcustomer service. The
catalogue/modeland serialnumber arelocated on
theback oftheunit.
Model Number
Serial Number
4

NOTE
A15amp,120 voltalternating current(VAC) circuitis
required. Adedicated circuit is preferred but not
essential in all cases. Adedicated circuit will be
requiredif, afterinstallation, thecircuit breakertrips
orfuse blowson aregular basis whenthe heateris
operating. Additionalapplianceson thesame
circuitmay exceedthe currentratingof thecircuit
breaker.
WARNING
Ensurethe power cordis notinstalled sothat itis
pinchedor againsta sharpedge andensure that the
power cord is stored or secured to avoid tripping or
snaggingto reduce therisk of fire,electric shock or
injurytopersons.
Constructionand electricaloutletwiring mustcomply
withlocal buildingcodes and otherapplicable
regulationsto reducethe riskof fire, electricshock
andinjuryto persons.
Donot attemptto wireyour ownnewoutlets or
circuits. Toreduce the riskof fire, electricshock or
injuryto persons,always usealicensed electrician.
5

FIREPLACE INSTALLATION
1. Makesurethe unitsMAIN ON/OFFswitchis
switchedOFF (referto operatinginstruction
section).
2. Plugthe unitinto a15Amp/120VACoutlet. If
thecord doesnot reach,you mayusean
extensioncord ratedfora minimumof 1875
watts.
OPERATION - see Fig. 2
Threeswitches providea choiceof heatsettings.A
switchis inthe ONposition whenthe sidewith the
markingson
(i.e.I,I,orII)ispushedin.
Switch1 (I) Controlstheelectricity supplytothe
heaterand flameeffect.
Note:This switchmust beinthe ON
(I)position forheater tooperate with
orwithoutheat.
Switch2 (I) Provides715 Wheat output.
Switch3(II) Provides 1430W heatoutput with
switch2.
3
I
II
II
FIG.2
6
375
920
857
36.25
33.75
14.75
2
I
II
1
III

RESETTING THE TEMPERATURE CUTOFF
SWITCH
Shouldthe heateroverheat,an automaticcutout will
turnthe heateroff andit willnot comeback on
withoutbeing reset. Itcan bereset byswitching the
MAINON/OFF SWITCHto OFFand waiting5
minutesbefore switchingthe unitbackon.
CAUTION
Ifyouneed tocontinuouslyresetthe heater, unplug
theunit andcall customerserviceat
1-800-668-6663.
MAINTENANCE
WARNING: Always disconnectfromthe power
supplybefore attemptinganymaintenance.
7
Bulb Replacement - see Fig.’s 3, 4and 5
Thebulbs arelocated behindthe backpanel.To
gainaccess to thebulbs, thescrews indicatedin
Fig. 3 (4screws) whichsecure the backpanel,
musttbe removed.
Remove and slide outpanel as indicated on Fig. 4.
Removethe defectivelamp byunscrewing itas
shownin Fig. 5.
Replace with a 60W E12 clear chandelier or
candelabra.Takecare notto over-tightenthe bulb.
Refitthe backpanel andsecure withthe screws.
To removethe fireboxinsert priorto repair, please
remove the 8 srews at the back (Fig 3) and slide
outtothefront asshown

FIG.3
FIG.4
FIG.5
8
(4)
(2)
(2)
(2)
(2)

CLEANING
WARNING – Always disconnectfrom thepower
supplybefore cleaningthe fireplace.
Forgeneral cleaninguse asoft cleanduster –never
useabrasive cleaners.The glassviewing screen
shouldbe cleanedcarefullywith asoft cloth.DO
NOTuse glass cleaners.
Toremove anyaccumulationof dustorfluff thesoft
brushattachmentof avacuumcleaner should
occasionallybe usedto cleanthe outletgrille ofthe
fanheater.
HELPFUL HINTS
It is a good idea to replace all light bulbs at one time
ifthey areclose to theend oftheir ratedlife. Group
replacementwill reducethenumber oftimes you
needto openthe unitto replacelight bulbs.
9

ONEYEARLIMITED WARRANTY
Productsto which this limitedwarranty applies
Thislimited warranty applies tonewly purchased Dimplex
fireplace surrounds (mantels) and trims. This limited
warranty applies only to purchases made in any province of
Canada except for Yukon Territory, Nunavut, or Northwest
Territories or in any of the 50 States of the USA (and the
District of Columbia) except for Hawaii andAlaska. This
limited warranty applies to the original purchaser of the
product only and is not transferable.
Products excluded from this limited warranty
Light bulbs are not covered by this limited warranty and are
the sole responsibility of the owner/purchaser. Products
purchased in Yukon Territory, Nunavut, Northwest
Territories, Hawaii, orAlaska are not covered by this
limited warranty. Products purchased in these States,
provinces, or territories are soldAS IS without warranty or
condition of any kind (including, without limitation, any
implied warranties or conditions of merchantability or
fitness for a particular purpose) and the entire risk of as to
the quality and performance of the products is with the
purchaser, and in the event of a defect the purchaser
assumes the entire cost of all necessary servicing or
repair.
What this limited warranty covers and for how long
Productscovered by this limitedwarranty have been tested
and inspected prior to shipment and, subject to the provisions
of this warranty, Dimplex warrants such products to be free
fromdefects in material andworkmanship for a periodof 12
months from the date of the first purchase of such product.
The limited 12 month warranty period also applies to any
implied warranties that may exist under applicable law.
Some jurisdictions do not allow limitations on how long an
implied warranty lasts, so the above limitation may not apply
tothe purchaser. 10

What this limited warranty does not cover
This limited warranty does not apply to products that have
beenrepaired (except by Dimplex or its authorized service
representatives)or otherwise altered.This limitedwarranty
does further not apply to defects resulting from misuse,
abuse, accident, neglect, incorrect installation, improper
maintenanceor handling, oroperation with anincorrect power
source.
What you must do to get service under this limited warranty
Defects must be brought to the attention of DimplexTechnical
Serviceby contactingDimplex at1-888-DIMPLEX(1-888-346-
7539),or 1367Industrial Road, CambridgeOntario, Canada
N1R7G8. Please have proofof purchase, catalogue/model
andserial numbers available when calling. Limited warranty
servicerequires a proofof purchase ofthe product.
What Dimplex will do in the event of a defect
In the event a product or part covered by this limited warranty
isproven to bedefective in materialor workmanship during
the12 month limited warrantyperiod you havethe following
rights:
Dimplex will in its sole discretion either repair or
replace such defective product or part without charge.
If Dimplex is unable to repair or replace such product
or part, or if repair or replacement is not commercially
practicable or cannot be timely made, Dimplex may, in
lieu of repair or replacement, choose to refund the
purchase price for such product or part.
Limited warranty service will be performed solely by
dealers or service agents of Dimplex authorized to
provide limited warranty services.
The purchaser is responsible for removal and
transportation of such product or part (and any repaired
or replacement product or part) to and from the
authorized dealer’s or service agent’s place of
business.
11

IN NO EVENT WILL DIMPLEX, OR ITS DIRECTORS,
OFFICERS, ORAGENTS, BE LIABLE TOTHE
PURCHASERORANYTHIRD PARTY,WHETHER IN
CONTRACT, IN TORT, OR ONANY OTHER BASIS, FOR
ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY,
CONSEQUENTIAL, OR INCIDENTALLOSS, COST, OR
DAMAGEARISING OUT OF OR IN CONNECTION WITH
THE SALE, MAINTENANCE, USE, OR INABILITY TO USE
THE PRODUCT, EVEN IF DIMPLEX OR ITS DIRECTORS,
OFFICERS, OR AGENTS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH LOSSES, COSTS OR DAMAGES,
OR IF SUCH LOSSES, COSTS, OR DAMAGESARE
FORESEEABLE. IN NO EVENT WILL DIMPLEX, OR ITS
OFFICERS, DIRECTORS, ORAGENTS BE LIABLE FOR
ANY DIRECT LOSSES, COSTS, OR DAMAGESTHAT
EXCEED THE PURCHASE PRICE OF THE PRODUCT.
SOME JURISDICTIONS DO NOTALLOW THE EXCLUSION
ORLIMITATION OF INCIDENTALOR CONSEQUENTIAL
DAMAGES, SO THEABOVE LIMITATION OR EXCLUSION
MAY NOTAPPLY TO THE PURCHASER.
§ This limited warranty does not entitle the purchaser to
on-site or in-home services. On-site or in-home
services may be performed at the purchaser’s specific
request and expense at Dimplex’s then-current rates
for such services.
§ Dimplex will not be responsible for, and the limited
warranty services shall not include, any expense
incurred for installation or removal of the product or part
(or any replacement product or part) or any labour or
transportation costs. Such costs shall be the
purchaser’s responsibility.
What Dimplex and its dealers and service agents are also
not responsible for:
12

1-888-DIMPLEX
1-888-346-7539
Approved for use in the United States and Canada
1367 Industrial Road
Cambridge, Ontario
Canada, N1R 7G8
How State and Provincial law apply
This limited warranty gives you specific legal rights, and
you may also have other rights which vary from jurisdiction
to jurisdiction. The provisions of the United Nations
Convention on Contracts for the Sale of Goods shall not
apply to this limited warranty or the sale of products
covered by this limited warranty.
13