Dimplex WBK20 User manual

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A division of GDC Group Ltd
Millbrook House Grange Drive Hedge End Southampton SO30 2DF
www.dimplex.co.uk
Re
g
istered No: 1313016 En
g
land
VAT GB 287 1315 50004
EEE Producer Registration Number –
WEE/GE0057TS
Paper from sustainable sources

The product complies with the European Safety Standards EN60335-2-30 and the European Standard Electromagnetic Compatibility (EMC)
EN55014, EN60555-2 and EN60555-3 These cover the essential requirements of EEC Directives 2006/95/EC and 2004/108/EC
08/51604/0 Issue 1
WESTBROOK
WBK20

Fig. 1
Fig. 4 Fig. 4a
Fig. 2 Fig. 3

Fig. 5 Fig. 5a
Fig. 5b Fig. 6
Fig. 7 Fig. 8

Fig. 9 Fig. 10
Fig. 11 Fig. 12
Fig. 13 Fig. 14

Fig. 15
Fig. 16 Fig. 17
Fig. 18

Dimplex OPTIMYST Basket Fire
Introduction
Thank you for choosing this Dimplex electric re. Please read this information guide carefully to be able to safely
install, use and maintain your product.
Important Safety Advice
When using electrical appliances, basic precautions should always be followed to reduce the risk of re, electrical
shock and injury to persons, including the following:
1. WARNING
Do not place material or garments on, or obstruct the air circulation around the appliance.
2. DAMAGE
If the appliance is damaged, check with the supplier before installation and operation.
If the supply cord is damaged it must be replaced by the manufacturer or service agent or a similarly qualied person
in order to avoid a hazard.
3. LOCATION
Do not use outdoors.
Do not use in the immediate surroundings of a bath, shower or swimming pool.
Do not locate the re immediately below a xed socket outlet or connection box.
Ensure that furniture, curtains or other combustible material are positioned no closer than 1 metre from the appliance.
4. PLUG POSITIONING
The appliance must be positioned so that the plug is accessible.
Keep the supply cord away from the front of the appliance.
5. UNPLUGGING
In the event of a fault unplug the device.
Unplug the device when not required for long periods.
6. OWNER/USER
This appliance is not intended for use by children or persons with reduced physical, sensory or mental capabilities,
or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the
appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with
the appliance
7. ELECTRCITY
WARNING – THIS APPLIANCE MUST BE EARTHED.
This appliance must be used on an AC ~ supply only and the voltage marked on the appliance must correspond to the
supply voltage.
Before switching on, please read the safety advice and operating instructions.
General Information
Only use ltered water in this appliance.
This model is designed to be free standing and is normally positioned near a wall.
Always ensure that the appliance is sitting on a level surface.
Please note: Used in an environment where background noise is very low, it may be possible to hear a sound which is
related to the operation of the ame effect. This is normal and should not be a cause for concern.
If this product experiences a power surge for whatever reason the product may cut-out. This is a normal safety feature
and the product will resume operation after 30 seconds.
Once installed, never move this appliance or lay on its back, without draining the water from sump and water tank.
If you intend not using the appliance for longer than 2 weeks, drain the water from sump and water tank and dry the
sump.
The water tank, sump, sump lid, tank cap and air lters must be cleaned once every two weeks, particularly in hard
water areas.
The appliance should never be operated if the lamps are not working.
The lamps should be regularly inspected as described under ‘Maintenance’ and ‘Changing lamps’.

Installation Instructions
This section describes how to set up your re.
BEFORE YOU START
1. Ensure that all packing items are removed (read any warning labels carefully) and retain all packing for possible
future use e.g. in the event of moving house or returning the appliance to your supplier.
2. Before connecting to the mains supply, check that the supply voltage is the same as that stated on the appliance.
ALTERNATIVE BACK PANEL
An alternative back panel is supplied (see front page).
To take existing back panel off, unscrew 4 screws from the rear. Fit smaller back panel and rex 4 screws (Fig. 18).
INSTALLATION
Place the appliance against a wall.
Connecting the Transducer Unit + Lamps
1. Release the two red tabs by turning them by 90 degrees (see Fig 2)
2. Lift out the Sump Nozzle (Fig 3)
3. Insert lamps into lamp holders (Fig 4), carefully locating the pins into the holes (Fig 4a)
4. Push lamps rmly into place
5. Place the Transducer Unit into the sump and join the cable to the connector on the sump (Fig 5)
6. To ensure that the Transducer Unit is correctly placed in the sump, the tab on the Transducer Unit should be lined
up with the moulded recess in the sump (Fig 5a).
7. Ensure that the cable is not placed above the disc on the Transducer Unit (Fig 5b). To prevent the cable becoming
pinched between the nozzle and the sump, place the cable in the slot in the wall of the sump.
8. Replace the Sump Nozzle and secure it by turning the two red tabs by 90 degrees (Fig 6)
Filling the Water Tank
9. Place Water Tank in sink and remove cap (turn anti-clockwise to open) (Fig 7)
10. Fill Water Tank with ltered tap water only. This is necessary to prolong the life of the ame and smoke effect
producing unit. The water should be ltered through a conventional domestic water lter unit and the lter should be
replaced regularly. Distilled water must not be used.
11. Screw the cap back on – do not overtighten.
12. Place the Water Tank in the Sump, with the tank cap facing down and the at side of the tank facing outward (Fig 8)
Assembling the re
13. Place the Fuelbed on top of the Water Tank and Mist Nozzle (Fig 9)
Connect the power cable to the appropriate power connector at the back of the appliance and
Plug the power cable into a 13amp/240volt outlet. The appliance is now ready for use.
Operating the Fire
This section describes how to activate your re using either the manual controls or remote control.
MANUAL CONTROLS
The manual controls are located beneath the hinged ap.
(See Fig.10 for Manual Control lay out)
Switch ‘A’:- Controls the electricity supply to the Fire.
Note: This switch must be in the ‘ON’ ( I ) position for the Fire to operate.
Switch ‘B’:- Press once to turn on the ame effect. This will be indicated by an audible beep. Although the main
lights operate immediately it will take a further 30 seconds before the ame effect starts.
Press to put re in to standby mode. This will be indicated by one beep.
Control Knob ‘C’:- Controls the intensity of the ame effect.
Turning the control knob to the left increases the ame effect, turning the control knob to the right will
decrease the ame effect.

GETTING THE DESIRED FLAME EFFECT
1. The ame control knob ‘C’ (Fig.10) may be turned up or down to give a more realistic effect.
2. Generally the ames appear more realistic when the ame control is turned down.
3. Give the ame generator time to react to changes you may make.
4. The appliance will use less water if the ame effect is set to a lower level (control knob ‘C’).
5. Do not tilt or move the appliance while there is water in the tank or sump.
6. Make sure that the appliance is on a level oor.
REMOTE CONTROL OPERATION
On the control panel, Switch A (see Fig.10) must be in the ‘ON’ ( I ) position in order for the remote control to operate.
There are 3 buttons on the remote control. (See Fig.12) To operate correctly the remote must be pointed towards the
front of the grate. (See Fig 17). The remote control functions are as follows:
I Press once to turn on Flame effect.
This will be indicated by one beep.
Standby
This will be indicated by one beep.
Maintenance
GENERAL TIPS
Only use ltered tap water in this appliance.
Always ensure that the appliance is sitting on a level surface.
If you intend not using the appliance for longer than 2 weeks, remove and empty the sump and water tank.
Once installed, never move this appliance or lay on its back, without draining the water from sump and water tank.
The appliance should never be operated if the lamps are not working.
The lamps should be regularly inspected as described under ‘Changing lamps’.
FILLING THE WATER TANK
When the water tank is empty, the ame and smoke effect shuts off and you will hear 2 audible beeps, follow these
steps.
1. Press Switch ‘A’ to (0) (See Fig.10)
2. Gently lift out the fuelbed and carefully set aside.
3. Remove the water tank by lifting upwards and outwards.
4. Place the water tank in sink and remove cap, Anti-clockwise to open. (Fig 7)
5. Fill tank with ltered tap water only. This is necessary to prolong the life of the ame and smoke producing unit.
The water should be ltered through a conventional domestic water lter unit and the lter should be replaced
regularly.
6. Screw the cap back on, do not over tighten.
7. Return the tank to the sump, with the tank cap facing down and the at side of the tank facing outward. (Fig 8)
8. Gently place the fuelbed back into position. (Fig 9)
9. Press Switch ‘A’ to ‘ON’ (I) position (See Fig.10)
CHANGING LAMPS
If the ame and smoke effect appears grey or colourless it may be that one or more lamps have failed.
You can check for lamp failure as follows.
1. Leaving the ame effect on, lift out the fuelbed and water tank.
2. It should be possible to view the lamps with the nozzle in place and observe which one needs to be changed.
3. Put Switch ‘A’ in the ‘OFF’ (0) position, and unplug the re from the mains.
4. Leave the appliance for 20 minutes to allow the lamps to cool down before removing them.
5. Remove the sump as described in the Cleaning Section.
6. Remove the defective lamp, by gently lifting vertically and disengaging the pins from the lamp holder,
(See Fig.4 and 4a).
Replace with a Dimplex OPTIMYST, 12V, 50W, Gu5.3 base, 8º beam angle, coloured lamp. (Purchased from our
website http://spares.dimplex.co.uk)
7. Carefully insert the two pins of the new lamp into the two holes in the lamp holder. Push rmly in place.
(See Fig.4 and 4a).
8. Replace the sump, nozzle, water tank and fuelbed.

CLEANING
Warning – Always press Switch ‘A’ to the ‘OFF’ (0) position (See Fig.10) and disconnect from the power supply before
cleaning the re.
We recommend cleaning the following components once every 2 weeks, particularly in hard water areas:-
Water Tank, Sump, Nozzle, Tank cap and seal, Air lter.
For general cleaning use a soft clean duster – never use abrasive cleaners.
To remove any accumulation of dust or uff, the soft brush attachment of a vacuum cleaner should occasionally be
used.
Water tank
1. Remove water tank, as described earlier, put into sink and empty water.
2. Using the supplied brush gently rub the inside surfaces of the cap paying particular attention to the rubber ring in
the outer groove and the centre rubber seal.
3. Put a small quantity of washing up liquid into the tank, ret the cap and shake well, rinse out until all traces of
washing up liquid are gone.
4. Rell with ltered tap water only, replace the cap, do not overtighten.
Sump
1. Press Switch ‘A’ to the ‘OFF’ (0) position
2. Gently lift out the fuelbed and place carefully on the ground.
3. Remove the water tank by lifting upwards.
4. Disconnect the electrical connector, located on the right side of the sump. (See Fig.5) .
5. Release the right sump locking tabs by turning 90º. This allows the sump to be lifted completely from its location.
6. Gently lift up the sump, taking care to keep level so as not to spill any water. Sit the assembly in the sink.
7. Release the left sump locking tabs by turning 90º, then lift off the Nozzle. (See Fig.3)
8. Lift out the transducer and carefully tilt, as shown, so that the liquid drains out of the sump. (See Fig.13)
9. Put a small amount of washing up liquid into the sump, and using the supplied brush, gently clean all surfaces in the
sump and gently clean the transducer including the metal discs located in the top grooved surface. (See Fig.14)
10. When cleaned, thoroughly rinse the sump with clean water to remove all traces of washing up liquid.
11. Clean the Nozzle with the brush and ush out thoroughly with water. (See Fig.15)
12. Reverse the above steps to reassemble.
Air lter
1. Gently lift out the fuelbed and place carefully on the ground.
2. Gently slide the air lter upwards out of its plastic holder. (See Fig.16)
3. Gently rinse with water in the sink and dry with fabric towel before returning.
4. Replace the lter making sure that the coarse black lter is facing the front of the re.
5. Replace the fuelbed.

Additional Information
AFTER SALES SERVICE
Your product is guaranteed for one year from the date of purchase. Within this period, we undertake to repair or
exchange this product free of charge (excluding lamps & subject to availability) provided it has been installed and
operated in accordance with these instructions. Your rights under this guarantee are additional to your statutory rights,
which in turn are not affected by this guarantee.
Should you require after sales information or assistance with this product please go to www.dimplex.co.uk and select
“Customer Support” or ring our help desk on 0845 600 5111 (UK) or 01 842 4833 (R. O. I.). Spare parts are also
available on the web site. Please retain your receipt as proof of purchase.
RECYCLING
For electrical products sold within the European Community - At the end of the electrical products useful life
it not be disposed of with household waste. Please recycle where facilities exist. Check with your Local
Authority or retailer for recycling advice in your country.
PATENT / PATENT APPLICATION
Products within the Optimyst range are protected by one or more of the following patents and patent applications:
Great Britain GB 2402206, GB 2460259, GB 2460453 , GB 2418014, GB 2465738, GB 2449925, GB 2465537 , GB
2455277 , GB1020534.2, GB1020537.5, GB1110987.3
United States US 7967690, US 2010299980, US 2011062250, US 2008028648, US 13/167,042
Russia RU2008140317
European EP 2029941, EP 2201301, EP 2315976, EP 1787063, EP07723217.1 , EP11170434.2, EP 11170435.9
China CN 101883953, CN 200980128666.2, CN 101057105, CN 101438104
Australia AU 2009248743, AU 2007224634
Canada CA 2725214, CA 2579444, CA 2645939
International Patent Application WO 2006027272
South Africa ZA 200808702
Mexico MX 2008011712
Korea KR 20080113235
Japan JP 2009529649
Brazil BR P10708894-9
India IN 4122/KOLNP/2008
New Zealand NZ 571900

Symptom Cause Corrective Action
The ame effect will
not start.
Mains plug is not plugged in.
Low water level.
Low voltage connector not connected
properly. (See Fig.5)
The Transducer Unit is not sitting correctly in
the sump
Check plug is connected to wall socket
correctly.
Check that the water tank is full and there is
water in the sump.
Check that the connector is inserted
correctly. (See Fig.5)
Ensure the Transducer in sitting down into
the moulded recess in the sump
The ame effect is too
low.
Flame effect control knob is set too low.
(See Fig.10)
The Metal Disc in the transducer might be
dirty (See Fig.14)
The wire from the Transducer Unit is sitting
over the metal disc
Increase level of ame by turning Control
knob ‘D’ to the left slowly. (See Fig.10)
Clean the Metal Disc with soft brush
supplied. (See Fig.14) See ‘Maintenance.’ for
a step by step procedure.
Direct the wire to the back of the sump and
make sure it sits into the side slot exiting the
sump.
Unpleasant smell
when unit is used.
Dirty or stale water.
Using unltered tap water.
Clean the unit as described under
maintenance.
Use only ltered tap water.
The ame effect has
too much smoke.
Flame effect setting is too high. Turn the ame effect Control knob ‘D’ to
the right, about ¼ a turn, at a time. Give the
ame generator some time to adjust to the
new setting. (See Fig.10)
Main lamps are not
working and there are
no ames or smoke.
There is no water in the water tank Follow instructions under
Maintenance, ‘Filling the water tank’.
Check the plug is connected to the wall
socket correctly and that Switch ‘A’ Fig. 10 is
in the ‘ON’ ( I ) position.
Troubleshooting

OPTIMYST is a trade mark of GDC Group Ltd.
GDC Group Ltd.
MILLBROOK HOUSE
GRANGE DRIVE
HEDGE END
SOUTHAMPTON
SO30 2DF
TEL: [phone]
FAX: [phone]
WEBSITE: www.dimplex.co.uk
Republic of Ireland Tel. [phone]
c
GDC Group Ltd,
All rights reserved. Material contained in this publication may not be reproduced in whole or in part, without prior permission in
writing of Dimplex.
A division of GDC Group Ltd.