Dimplex X-XLF5017-XD User manual

Service Manual
IMPORTANT SAFETY INFORMATION:
Read this manual first before attempting to install or use this electric fireplace. Always comply with the
warnings and safety instructions contained in this manual to prevent personal injury or property damage.
7401140100R06
XLF5017-XD - 6911580000
XLF6017-XD - 6911590000
XLF7417-XD - 6911600000
XLF8817-XD - 6911610000
XLF10017-XD - 6911620000
Models

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Exploded Parts Diagrams ......................................................3
XLF5017-XD Replacement Parts List .............................................3
XLF6017-XD Replacement Parts List .............................................4
XLF7417-XD Replacement Parts List .............................................5
XLF8817-XD Replacement Parts List .............................................6
XLF10017-XD Replacement Parts List ............................................7
Wiring Diagrams ..............................................................8
XLF5017-XD ................................................................8
XLF6017-XD ................................................................8
XLF7417-XD ................................................................9
XLF8817-XD ................................................................9
XLF10017-XD ...............................................................9
Replacement Part Procedures .................................................10
Preparing the Firebox for Service ...............................................10
Heater Assembly Replacement ................................................11
Main Control Board Replacement ..............................................12
Power Supply Replacement ...................................................13
Relay Board Replacement ....................................................14
Adapter Board Replacement (XLF8817-XD & XLF10017-XD) .........................14
Hidden Touch Controls Replacement............................................15
Temperature Sensor (NTC) Replacement .........................................16
Flicker Motor Replacement ...................................................17
Flame LED Replacement .....................................................18
Media Bed LED Replacement .................................................19
Overhead LED Replacement ..................................................20
Troubleshooting .............................................................21
App ......................................................................22
Conventions used in this manual:
!NOTE: Procedures and techniques that are considered important enough to emphasize.
CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment.
WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of re,
serious injury, or death.
Table of Contents

3
Exploded Parts Diagrams
XLF5017-XD Replacement Parts List
1. Remote Control.................X-3002310100RP
2. Heater Assembly. . . . . . . . . . . . . . . . X-2203860100RP
3. Power Supply ..................X-2100250500RP
4. Main Control Board. . . . . . . . . . . . . . . . . . . 500002258
5. Relay Board ........................500002277
6. Hidden Touch Controls with QR labels . . . . 500002274
7. Temperature Sensor (NTC) ........X-3001560900RP
8. Flicker Motor. . . . . . . . . . . . . . . . . . . X-2000550100RP
9. Flicker Rod ....................X-5903960100RP
10. Flame LED Strip (2) . . . . . . . . . . . . . . X-3002320100RP
(1). . . . . . . . . . . . . . X-3002320200RP
11. Media LED Strip (2). . . . . . . . . . . . . . X-3002350300RP
12. Overhead LED Strip (2) . . . . . . . . . . . X-3002350200RP
13. Mirrored Glass .................X-5903780100RP
14. Front Glass ....................X-5903760100RP
15. Side glass (includes 1) ...........X-5903770100RP
16. Media Tray ....................X-5903790100RP
17. Medium Acrylic Crystals . . . . . . . . . . X-1400150300RP
..................................(2 required)
18. Large Acrylic Crystals . . . . . . . . . . . . X-1400130500RP
19. Extra-large Acrylic Crystals. . . . . . . . X-1400170300RP
20. Driftwood .....................X-0478800100RP
21. Trim Assembly. . . . . . . . . . . . . . . . . . X-1037390100RP
22. Hardware Kit . . . . . . . . . . . . . . . . . . . X-9602620400RP
23. Side Panel (includes 1) ...........X-1033820100RP
24. Heat Disable Jumper ............X-4300520100RP
!NOTE: All units with the serial number 17022D*F*** or
earlier needing a new Main Control Board or Hidden
Touch Control will need to replace both boards for
compatibility.
1
2
3
4
5
6
8
9
10
11
12
13
14
15
16
7
21
LED Conguration
Overhead
Flame
Media 3002350300RP 3002350300RP
3002320100RP3002320200RP 3002320100RP
3002350200RP 3002350200RP
21
23

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XLF6017-XD Replacement Parts List
1. Remote Control.................X-3002310100RP
2. Heater Assembly. . . . . . . . . . . . . . . . X-2203860100RP
3. Power Supply ..................X-2100250500RP
4. Main Control Board. . . . . . . . . . . . . . . . . . . 500002258
5. Relay Board ........................500002277
6. Hidden Touch Controls with QR labels ...500002275
7. Temperature Sensor (NTC) ........X-3001560900RP
8. Flicker Motor. . . . . . . . . . . . . . . . . . . X-2000550100RP
9. Flicker Rod ....................X-5903960200RP
10. Flame LED Strip (1) . . . . . . . . . . . . . . X-3002320200RP
(2). . . . . . . . . . . . . . X-3002320300RP
11. Media LED Strip (2). . . . . . . . . . . . . . X-3002350200RP
(1). . . . . . . . . . . . . . X-3002350300RP
12. Overhead LED Strip (2) . . . . . . . . . . . X-3002350200RP
13. Mirrored Glass .................X-5903780200RP
14. Front Glass ....................X-5903760200RP
15. Side glass (includes 1) ...........X-5903770100RP
16. Media Tray ....................X-5903790200RP
17. Medium Acrylic Crystals . . . . . . . . . . X-1400150300RP
..................................(3 required)
18. Large Acrylic Crystals . . . . . . . . . . . . X-1400130600RP
19. Extra-large Acrylic Crystals. . . . . . . . X-1400170400RP
20. Driftwood .....................X-0478800200RP
21. Trim Assembly. . . . . . . . . . . . . . . . . . X-1037390200RP
22. Hardware Kit . . . . . . . . . . . . . . . . . . . X-9602620200RP
23. Side Panel (includes 1) ...........X-1033820100RP
24. Heat Disable Jumper ............X-4300520100RP
!NOTE: All units with the serial number 17022D*F*** or
earlier needing a new Main Control Board or Hidden
Touch Control will need to replace both boards for
compatibility.
LED Conguration
Overhead
Flame
Media
3002320300RP
3002350300RP
3002320200RP
3002350200RP
3002320300RP
3002350200RP
3002350200RP 3002350200RP
2
3
4
5
6
8
9
10
11
12
13
14
1
7
15
16
21
21
23

5
XLF7417-XD Replacement Parts List
1. Remote Control.................X-3002310100RP
2. Heater Assembly. . . . . . . . . . . . . . . . X-2203860100RP
3. Power Supply ..................X-2100250500RP
4. Main Control Board. . . . . . . . . . . . . . . . . . . 500002258
5. Relay Board ........................500002277
6. Hidden Touch Controls with QR labels . . . . 500002276
7. Temperature Sensor (NTC) ........X-3001560900RP
8. Flicker Motor. . . . . . . . . . . . . . . . . . . X-2000550100RP
9. Flicker Rod ....................X-5903960300RP
10. Flame LED Strip (1) . . . . . . . . . . . . . . X-3002320100RP
(1). . . . . . . . . . . . . . X-3002320200RP
(2). . . . . . . . . . . . . . X-3002320300RP
11. Media LED Strip (3). . . . . . . . . . . . . . X-3002350300RP
12. Overhead LED Strip (3) . . . . . . . . . . . X-3002350200RP
13. Mirrored Glass .................X-5903780300RP
14. Front Glass ....................X-5903760300RP
15. Side glass (includes 1) ...........X-5903770100RP
16. Media Tray ....................X-5903790300RP
17. Medium Acrylic Crystals . . . . . . . . . . X-1400150300RP
..................................(3 required)
18. Large Acrylic Crystals . . . . . . . . . . . . X-1400130700RP
19. Extra-large Acrylic Crystals. . . . . . . . X-1400170500RP
20. Driftwood .....................X-0478800300RP
21. Trim Assembly. . . . . . . . . . . . . . . . . . X-1037390300RP
22. Hardware Kit . . . . . . . . . . . . . . . . . . . X-9602620400RP
23. Side Panel (includes 1) ...........X-1033820100RP
24. Heat Disable Jumper ............X-4300520100RP
!NOTE: All units with the serial number 17022D*F*** or
earlier needing a new Main Control Board or Hidden
Touch Control will need to replace both boards for
compatibility.
LED Conguration
Overhead
Flame
Media
3002320300RP
3002350300RP
3002350200RP
3002320100RP3002320200RP
3002350300RP
3002350200RP
3002320300RP
3002350300RP
3002350200RP
13
14
1
15
16
21
2
3
4
5
6
9
10
11
12
7
21
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XLF8817-XD Replacement Parts List
1. Remote Control.................X-3002310100RP
2. Heater Assembly. . . . . . . . . . . . . . . . X-2203860100RP
3. Power Supply (5 AMP) ...........X-2100250500RP
4. Power Supply (3 AMP) ...........X-2100250600RP
5. Main Control Board. . . . . . . . . . . . . . . . . . . 500002258
6. Adapter Board. . . . . . . . . . . . . . . . . . X-3002400100RP
7. Relay Board ........................500002277
8. Hidden Touch Controls with QR labels . . . . 500002262
9. Temperature Sensor (NTC) ........X-3001560900RP
10. Flicker Motor. . . . . . . . . . . . . . . . . . . X-2000550100RP
11. Flicker Rod ....................X-5903960400RP
12. Flame LED Strip (2) . . . . . . . . . . . . . . X-3002320100RP
(1). . . . . . . . . . . . . . X-3002320200RP
(2). . . . . . . . . . . . . . X-3002320300RP
13. Media LED Strip (2). . . . . . . . . . . . . . X-3002350200RP
(2). . . . . . . . . . . . . . X-3002350300RP
14. Overhead LED Strip (1) . . . . . . . . . . . X-3002350100RP
(3) . . . . . . . . . . . X-3002350200RP
15. Mirrored Glass .................X-5903780400RP
16. Front Glass ....................X-5903760400RP
17. Side glass (includes 1) ...........X-5903770100RP
18. Media Tray ....................X-5903790400RP
19. Medium Acrylic Crystals . . . . . . . . . . X-1400150300RP
..................................(4 required)
20. Large Acrylic Crystals . . . . . . . . . . . . X-1400130400RP
21. Extra-large Acrylic Crystals. . . . . . . . X-1400170600RP
22. Driftwood .....................X-0478800400RP
23. Trim Assembly. . . . . . . . . . . . . . . . . . X-1037390400RP
24. Hardware Kit . . . . . . . . . . . . . . . . . . . X-9602620400RP
25. Side Panel (includes 1) ...........X-1033820100RP
26. Heat Disable Jumper ............X-4300520100RP
!NOTE: All units with the serial number 17022D*F*** or
earlier needing a new Main Control Board or Hidden
Touch Control will need to replace both boards for
compatibility.
LED Conguration
Overhead
Flame
Media
3002320100RP
3002350300RP
3002350200RP
3002320200RP3002320300RP
3002320300RP
3002350300RP3002350300RP
3002350300RP 3002350200RP
3002320100RP
3002350300RP
3002350300RP
12
3
4
5
6
8
9
10
11
12
13
14
15
16
17
18
7
23
23
25

7
1. Remote Control.................X-3002310100RP
2. Heater Assembly. . . . . . . . . . . . . . . . X-2203860100RP
3. Power Supply (5 AMP) ...........X-2100250500RP
4. Power Supply (3 AMP) ...........X-2100250600RP
5. Main Control Board. . . . . . . . . . . . . . . . . . . 500002258
6. Adapter Board. . . . . . . . . . . . . . . . . . X-3002400100RP
7. Relay Board ........................500002277
8. Hidden Touch Controls with QR labels . . . . 500002263
9. Temperature Sensor (NTC) ........X-3001560900RP
10. Flicker Motor. . . . . . . . . . . . . . . . . . . X-2000550100RP
11. Flicker Rod ....................X-5903960500RP
12. Flame LED Strip (1) . . . . . . . . . . . . . . X-3002320200RP
(4). . . . . . . . . . . . . . X-3002320300RP
13. Media LED Strip (4). . . . . . . . . . . . . . X-3002350300RP
14. Overhead LED Strip (4) . . . . . . . . . . . X-3002350200RP
15. Mirrored Glass .................X-5903780500RP
16. Front Glass ....................X-5903760500RP
17. Side glass (includes 1) ...........X-5903770100RP
18. Media Tray ....................X-5903790500RP
19. Medium Acrylic Crystals . . . . . . . . . . X-1400150300RP
..................................(4 required)
20. Large Acrylic Crystals . . . . . . . . . . . . X-1400130800RP
21. Extra-large Acrylic Crystals. . . . . . . . X-1400170700RP
22. Driftwood .....................X-0478800500RP
23. Trim Assembly. . . . . . . . . . . . . . . . . . X-1037390500RP
24. Hardware Kit . . . . . . . . . . . . . . . . . . . X-9602620400RP
25. Side Panel (includes 1) ...........X-1033820100RP
26. Heat Disable Jumper ............X-4300520100RP
!NOTE: All units with the serial number 17022D*F*** or
earlier needing a new Main Control Board or Hidden
Touch Control will need to replace both boards for
compatibility.
XLF10017-XD Replacement Parts List
LED Conguration
Overhead
Flame
Media
3002320300RP
3002350300RP
3002350200RP
3002320300RP3002320300RP
3002320300RP
3002350300RP3002350300RP
3002350200RP 3002350200RP
3002320200RP
3002350300RP
3002350200RP
1
2
3
4
5
6
8
9
10
11
12
13
14
15
16
17
18
7
23
23
25

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XLF6017-XD
Wiring Diagrams
XLF5017-XD
Overhead LEDs
Cut-outs
Relay Board
Hidden Touch Controls
Main Control Board
Flicker Motor
Heating Element
5 Amp Power Supply
Fan Fan
Media Bed LEDs
Flame LEDs
Overhead LEDs
Cut-outs
Relay Board
Hidden Touch Controls
Main Control Board
Flicker Motor
Heating Element
5 Amp Power Supply
Fan Fan
Media Bed LEDs
Flame LEDs

9
XLF7417-XD
XLF8817-XD
XLF10017-XD
Overhead LEDs
Cut-outs
Relay Board
Hidden Touch Controls
Main Control Board
Flicker Motor
Heating Element
5 Amp Power Supply
Fan Fan
Media Bed LEDs
Flame LEDs
Overhead LEDs
Cut-outs
Relay Board
Hidden Touch Controls
Adapter
Board
Flicker Motor
Heating Element
5 Amp Power Supply
3 Amp Power Supply
Fan Fan
Media Bed LEDs
Flame LEDs
Main Control Board
Overhead LEDs
Cut-outs
Relay Board
Hidden Touch Controls
Adapter
Board
Flicker Motor
Heating Element
5 Amp Power Supply
3 Amp Power Supply
Fan Fan
Media Bed LEDs
Flame LEDs
Main Control Board

10 www.dimplex.com
Replacement Part Procedures
WARNING: If the rebox was operating prior to servicing, allow at least 10 minutes for the heating elements to cool
off to avoid accidental burning of skin.
WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or injury to
persons.
Tools Required: Phillips-Head Screwdriver
Suction Cup (to assist in lifting glass)
1. Remove front glass bracket(s) (Figure 1).
2. Tilt the front glass outward and lift to remove it (Figure 2). Set it in a safe place for the duration of the service.
3. For corner or bay installations, remove the slide glass by pushing it up and tilting it outward from the bottom.
4. Remove the media and put it aside for the duration of the service.
5. Remove the mirrored glass brackets (Figure 3).
6. Tilt the mirrored glass and lift to remove it (Figure 4).
Front Glass Bracket(s) -
Quantity varies by model
Preparing the Firebox for Service
Figure1
Mirrored Glass Bracket -
Quantity varies by model
Figure2
Figure3 Figure4