Dimplex Vivente VVT775 Instruction Manual

OPERATING
INSTRUCTION MANUAL
08/54579/0 ISSUE 2 OCN -----
EN: This product is only suitable for well insulated rooms or occasional use. FR : Ce foyer ne peut être utilisé que dans des pièces bien
aérées ou ne peut être utilisé qu’occasionnellement. DE: Dieses Produkt ist nur für gut isolierte Räume oder gelegentlichen Gebrauch
geeignet. IT: Questo prodotto è idoneo soltanto per stanze ben coibentate e per un uso occasionale. ES: este producto solo es adecuado
para espacios bien aislados o para uso ocasional. PT: Este produto só é adequado para espaços devidamente isolados ou para utilização
ocasional. NL: Dit product is enkel geschikt voor goed geventileerde kamers of voor occasioneel gebruik. PL: Produkt ten jest odpowiedni
wyłącznie do dobrze odizolowanych miejsc lub do okazjonalnego użytku. NO: Dette produktet egner seg kun for godt isolerte rom eller
sporadisk bruk. DK: Dette produkt er udelukkende egnet til velisolerede rum eller lejlighedsvis brug. TR: Bu ürün yalnızca iyi yalıtılmış odalar
veya ara sıra kullanım için uygundur.
The product complies with the European Safety Standards and the European Standard Electromagnetic Compatibility (EMC)
These cover the essential requirements of EEC Directives
Vivente Landscape Electric Fire
Models: VVT75, VVT100, VVT150
EN FR DE IT ES PT
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CAUTION: Please read this information guide carefully to be able to safely
install, use and maintain your product.
Important Safety Advice
When using electrical appliances, basic precautions should always be followed to reduce the risk
of fire, electrical shock and injury to persons, including the following:
If the appliance is damaged, check with the supplier before installation and operation.
• Do not use outdoors.
• Do not use in the immediate surroundings of a bath, shower or swimming pool.
• Do not locate the appliance immediately below a fixed socket outlet or connection box.
• Do not use this heater if it has been dropped.
• Do not use if there are visibe signs of damage to the heater.
• Use this heater on a horizontal and stable surface.
Children of less than 3 years should be kept away unless continuously supervised.
Children aged from 3 years and less than 8 years shall only switch on/o the appliance provided
that it has been placed or installed in its intended normal operating position and they have been
given supervision or instruction concerning use of the appliance in a safe way and understand the
hazards involved. Children aged from 3 years and less than 8 years shall not plug in, regulate and
clean the appliance or perform user maintenance.
CAUTION: Some parts of this product can become very hot and cause burns. Particular attention
has to be given where children and vulnerable people are present.
Do not use this appliance in series with a thermal control, a program controller, a timer or
any other device that switches on the heat automatically, since a re risk exists when the
heater is accidentally covered or displaced.
Ensure that furniture, curtains or other combustible material are positioned no closer than
1 meter from the appliance.
In the event of a fault disconnect the appliance.
Disconnect the appliance when not required for long periods.
The appliance must be positioned so that the plug is accessible. Electrical Requirements
section for more details. If the supply cord is damaged it must be replaced by the manufacturer
or service agent or a similarly qualied person in order to avoid a hazard.
Keep the supply cord away from the front of the appliance.
Warning: This appliance must be earthed.
The use of an extension lead or multi-plug adaptor is not advised when connecting this product
to the mains. Connection through these devices could lead to a risk of overloading, overheating
and even fire at the extension lead or adaptor due to inadequate connection quality.
This heater must be used on an alternating current supply (~) only and the voltage marked on
the heater must correspond to the supply voltage.
EN
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CAUTION: Ensure installation does not allow fireplace to be in direct contact with building vapour
barrier or insulation and meets all local building code.
WARNING: To reduce the risk of fire, do not store or use gasoline or other flammable vapors or
liquids in the vicinity of the heater.
1. Select a location that is not susceptible to moisture and is away from drapes, furniture and high
trac.
2. Unpack the fireplace and accessories from the box.
!NOTE: Leave the front glass and partially reflective glass, safely, in the box until ready for
installation.
3. Store the fireplace in a safe, dry and dust free location until it is ready to be installed.
This electric fire is designed to be installed into a solid construction – such as an existing chimney
breast or plaster board construction. The installation of this product should be carried out by a
qualified professional.
There are several options for displaying the fire, including:
- Choice of background panel
- One, Two or Three-sided installation
- Materials to be placed onto the fuel bed
Please follow these instructions to assist you in the installation and operation of this product.
Technical Information
WARNING: In order to avoid overheating, do not cover the appliance. Do not place material or
garments on the appliance, or obstruct the air circulation around the appliance.
The appliance carries a DO NOT COVER warning symbol.
This appliance is equipped with a device to control the room temperature. Do not use this
appliance in small rooms when they are occupied by persons not capable of leaving the
room on their own, unless constant supervision is provided.
Thank you for choosing a Dimplex electric fire.
General Information
Dimplex Vivente Electric Fire
Models: VVT75, VVT100, VVT150
Heat Output 230V 240V
Nominal Heat Output PNom 1.4 1.5 kW
Minimum Heat Output Pmin 1.3 1.4 kW
Maximum Continuous Heat Output Pmax 1.4 1.5 kW
Auxiliary Electricity Consumption
In Standby Mode el SB 0.49 0.49 W
with electronic room temperature control.
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Step 1: Choosing Installation Type
The Vivente can be configured in 4 dierent ways:
• Single-sided – Front glass only (see Fig 1a)
• Two-sided Right (see Fig 1b)
• Two-sided Left (see Fig 1c)
• Three-sided (see Fig 1d).
The Vivente is supplied as a Three-sided configuration.
Please follow the steps below to adjust to your desired arrangement.
1. Remove front bottom trim on unit. See Fig. 2
2. On the desired side you wish to cover, remove side glass trim which is held in place by four
screws. Attach side panel in place of the side trim using the same four screws See Fig. 3A & 3B
3. For Front Glass Only setup, repeat Step 2 on the opposite side of product.
4. Assemble the appropriate front Trim to the product. (Three dierent trims are provided with the
product to facilitate the various setup options.) See Fig. 2
Step 2: Choosing Back Panel
The Vivente comes with two back panels, oering four dierent finishes.
The product is provided with one back panel in the unit. If you wish to change this to another back
panel design, it is advised to do so before installing the product. It is possible to fit the back panel
after the product has been installed, but it takes significantly longer and should only be done by a
qualified professional.
All panel finishes provided contain a decorative finish, which complements the flame eect. If so
desired, these back panels can be painted with alternative colours.
The plain panel can also be painted or decorated with wallpaper to create a unique panel, please
follow the instructions on your selected paint or wallpaper adhesive, for bonding on top of the painted
MDF panel.
Please take care not to scratch these panels while storing or fitting them.
Fitting Panel – Before Installation (Recommended)
1. Remove side bracket as displayed on Fig. 4
2. The side bracket can be used to take out the back panel. Insert the bottom part of the side bracket
into the Back Panel notch, and slide out the back panel (Fig.5).
3. Place the desired back panel into position and reassemble side bracket using two screws.
Installation Instructions
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Fitting panel – After Installation
The Back Panel can also be change after the product has been installed, a person of suitable
competency is required to carry out this task. Please follow the steps below.
1. Unplug product from Power Supply and remove front trim on unit. See Fig. 2
2. Remove Front Glass from product and store in a safe place. (A suction cup is provided to help
remove/place the front glass.) See Fig. 6
3. Remove Fuelbed fixing screws, then remove Fuelbed. (Fig. 7)
4. Remove both Side Glasses by moving them out at the bottom, then sliding out to remove. Store
these in a safe place. (Fig. 8).
5. Remove plastic Inner Screen by tilting it from the base. (Fig.9)
6. Remove Back Inner Panel bracket (Fig. 10A), Inner Back panel can then be tilted and removed
from its housing. (Fig. 10B)
7. Replace with new Back Inner Panel, and reverse the steps set out above, to re-assemble the
product. Ensure Inner screen is reassembled correctly. (Smooth mirrored finish to face the front of
the product.)
Step 3: Installing the Product
CAUTION: Two people will be required for various steps of this procedure.
This product is designed to be installed into existing block wall or a custom-built studded wall
structure. Please consult a competent installer before undertaking this to ensure a safe and
secure installation. If installing into an existing chimney or flue, please ensure that the chimney or
flue is blocked o. This is to prevent up-draughts aecting product operation.
Electrical Requirements
NOTE: A dedicated, properly fused 13 Amp circuit is required, rated for the appropriate voltage
(230-240V). An isolation switch should also be incorporated in cases where the product plug is
inaccessible after installation.
WARNING: Construction and wiring must comply with local building codes and other applicable
regulations to reduce the risk of fire, electric shock and injury to persons.
WARNING: To reduce the risk of fire, electric shock or injury to persons, always use a licensed
electrician.
1. Using the product dimensions (Fig. 11), build a suitable structure for the product to fit into.
Ensure that, when installed, the product is within 1m of a power outlet. Please refer to Electrical
Requirements section above for more details.
It is recommended that the base of the unit is installed between 200mm and 800mm from the
floor. This is to maintain an optimised viewing angle of the fire eect. (See Fig. 12)
The product must not bear the weight of the finished wall located above it. Consider the use of a
lintel for appropriate support.
2.Using any combination of the three fixing methods (Fig. 13 a,b,c), fix the product to its supporting
structure.
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3.Build the finished wall up against the appliance using the glass trims as a guide. The finished
wall should be built in a way that allows the power supply to be accessible after installation.
It is recommended to leave 150mm of clearance area directly above the product for ventilation
purposes. (Fig. 12) This clearance area can be located behind the finished wall surface.
The product should not be sealed in place with silicone or adhesive as this can restrict airflow.
Step 4: Fuelbed Assembly
A range of fuel bed material has been provided for you to choose your desired look.
A set of high-quality ceramic logs enhance the eect of this fire. Please take great care when handling
these logs to ensure they do not get dropped or rub against each other, as they are easily marked.
The following fuel bed media is included
• Ceramic Logs
• Ash Dust
• Crystal pieces
We have taken great care to create what we feel is the most authentic fuel bed, please follow the
steps below for more information. Please note: A mix and match of fuelbed media can also be
done to create unique fuel bed assembly.
1. Remove front trim on unit. (Fig. 2)
2. Remove Front Glass from product and store in a safe place. (A suction cup is provided to help
remove/place the front glass.) (Fig. 6)
3. For a contemporary setup (Fig.14), place crystals on fuel bed, covering the top surface of the fuel
bed. These will provide a glowing embers eect, when the flame eect is operating.
4. For a traditional look, arrange the logs on top of the fuel bed, to your preference. Please follow
the steps at the end of this document which provide a visual representation for log arrangement.
Ash dust is also supplied for this setup. Sprinkle this across the fuel bed to produce a realistic
log burning eect.
5. Reverse steps 1 and 2 to re-assemble product.
Operation and Use
WARNING: Failure to follow these operating instructions may result in injury and/or damage.
Thank you for choosing the Vivente. We hope you enjoy using your new electric fire. Please take
a few minutes to read these instructions. This will help you understand and benefit from all of the
following features:
• Onboard controls
• Remote control
• App control
• Heating – including “Comfort$aver”
• Flame eects
• SmartSense
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Comfort$aver
This electric fire operates with Comfort$aver technology, which automatically adjusts the fan
speed and heater wattage to match the requirements of the room based on the thermostat setting.
Conventional electric heaters work by simply being fully on or o, which can result in swings from
slightly too warm to slightly too cold.
Comfort$aver operates such that once the room reaches the set point, the fan and heater will
continuously run at a low level, to maintain the desired room temperature providing a more
comfortable heating which results in up to an 11% energy saving.
If the temperature in the room rises significantly, i.e. sun coming through a window or the central
heating turns on, the heater will turn o and periodically turn back on to circulate the air around
the unit, until the room temperature drops and requires the heater to be constantly on again.
SmartSense
SmartSense detects activity or movement in a room and automatically switches on the flame
eect, without the need for you to touch the controls. SmartSense will also detect inactivity in a
room and after a certain period of time switch the product into standby mode. See Fig. 15 which
illustrates the detection zone for SmartSense.
When the fire detects no activity, it will switch itself o. You can choose either these periods of
time - 30 minutes or 3 hours.
SmartSense is deactivated for 3 minutes after the product is put into standby mode. This allows
you to leave the room after putting the product on standby, without triggering the SmartSense
function.
SmartSense has the following three settings:
"HOME" (via APP)
On this setting SmartSense will only switch the flame eect when it detects movement between
the hours of 5-11pm, so if you enter the room during the day the fire will not react. However in
the evening, your Dimplex fire will instantly switch on your flame eect – remembering your last
setting.
"24 Hr" (Default)
SmartSense will switch on the flame eect when it detects movement at any time during the day
or night. This is ideal for retail and commercial environments.
"OFF"
SmartSense can be switched o, which will allow the product to preform normally in every other
aspect
Controls
The unit can be controlled by:
• Onboard/Manual controls which are located on the upper right of the fireplace (See Fig. 16)
• Remote control – supplied
• App control. Using a dedicated App on your smart phone
Not all of the features, however, can be accessed by the on-board controls. To access the full
range of features, the smart phone App is required.
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User Modes:
Mode Name /Description Action (Actions cannot be input by remote control)
Disable/Enable Heat Options
on product When in heat, press both the Menu Cycle Button and "-" Button for five seconds. Display reads "CD02", heat is now disabled. Repeat to enable Heat.
Switch from Degree Celsius to Degree
Fahrenheit.
When in heat, press both the Menu Cycle Button and "+" Button for five seconds.
The product can then switch from "-°C-" to "-°F-". Repeat to revert back to degrees
Celsius mode.
SmartSense Mode selection.
"24Hr" setting operates the SmartSense at all times. This is the default setting.
"HOME" setting; the product operates the SmartSense between 5pm and 11pm.
Please Note: The product must be connected to the "FLAME CONNECT" App, for
the"HOME" setting to operate.
Operating Instructions (ON BOARD CONTROLS)- See Figure 16
The unit can be operated using the manual controls which are located on the upper right of the
fireplace. See Fig. 16
Icon Function Description
Standby Switch Turns product on to Standby mode. When pressed to "I", Display Board show
"ST.BY" for five seconds, then shows "." only, to indicate standby condition.
Menu Cycle Button
After initial power up, product is on standby. Press Menu Cycle Button Once: This
turns on the flame effect to a default setting. Display Board show "ON".
This button cycles through the Product setting options, when the product is
operating. These options are "FIRE", "AMB", "HEAT", "Set.T", "TIMR", "SNSR" and
"VOL".
"FIRE": The Flame Brightness Setting can then be adjusted using the "+" or "-"
buttons. There are seven settings. (Display shows "-F1-" to "-F5-", for the different
levels of brightness, "-F6-" for Pulsating Effect and "OFF" when the flame effect is
turned off.)
"AMB": The Ambient Setting can then be adjusted using the "+" or "-" buttons.
There are seven settings available on the onboard controls. (Display shows "AMB1"
to "AMB7") "AMB8" is a customisable mood setting that is available via the Dimplex
Flame Connect App. Please Note: "-F6-" is not an available setting when in "AMB6",
"AMB7" or "AMB8".
"HEAT": The set temperature "XXST" is displayed for two seconds, after that, the
room temperature "XX°C" for a further two seconds. The Heat Setting can be
switched ON/OFF using the "+" or "-" buttons respectively. (Display shows "ON" or
"OFF")
"Set.T": The Set Temperature can then be adjusted using the "+" or "-" buttons.
Temperature range is 15°C - 32°C and is in increments of 1°C (Display shows "15ST"
up to "32ST") After 2 seconds, the current Room Temperature is displayed "XX °C".
This is shown for three seconds.
"TIMR": The Runback Timer can be adjusted using the "+" or "-" buttons. This can
be set between 0.5 Hrs and 8.0 Hrs in increments of 0.5 hrs. ("0.5Hr" to "8.0 Hr")
"SNSR": The SmartSense Settings can be adjusted using the "+" or "-" buttons.
"MIN" turns product off 0.5 hour after last movement detected."MAX" turns product
off 3 hours after last movement detected. "OFF" - Motion Sensor turned off.
"VOL": The Volume can be adjusted using the "+" or "-" buttons. Volume has seven
settings. ("OFF", which is sound off and "VOL1" to "VOL6")
Increase "+" Button This button increases the displayed setting when it is pressed, while in Menu Mode.
Decrease "-" Button This button decreases the displayed setting when it is pressed, while in Menu Cycle
Mode.
+
-
I
0
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Operating Instructions using REMOTE CONTROL - See Figure 17
Icon Display Function Description
A"FIRE" /
"ST.BY"
Power /
Standby
Press Once to turn the product on. ("ON")
Press a second time to put the product into standby. ("ST.BY" is shown, then "." is displayed
to indicate standby.)
(When returning from ‘STANDBY’ mode the product will return to previous settings unless the
product has been unplugged, in which case it will reset to factory settings)
B "TIMR" Timer
Cycle
This Button changes the timer setting. This can be set between 0.5 Hrs and 8.0Hrs in incre-
ments of 0.5 hrs. ("0.5Hr" to "8.0Hr + OFF") Each Button press will increase timer setting by
0.5hrs.
C "SNSR" Smart- Sense
Cycle
This Button cycles through the SmartSense settings. Display will read; "MIN", "MAX" or
"OFF".
"MIN" turns product off 0.5 hour after last movement detected in room.
"MAX" turns product off 3 hour after last movement detected in room.
"OFF" - SmartSense is turned off
D
"ON" Heat Mode First Button press activates the heat. Display reads "ON - XXST - XX0C"
"OFF" Heat Mode Second button press deactivaes the heat. Display shows "OFF"
E "15ST" Temp
Down
Press Once to display current Set Temperature.
Press multiple times to lower the heater temperature in 10C increments. The lowest
temperature that can be set is 150C.
F "32ST" Temp Up
Press Once to display current Set Temperature.
Press multiple times to increase the heater temperature in 10C increments. The highest
temperature that can be set is 320C.
G "-F1-"
Flame
Brightness
Down
Press Once to display current flame brightness setting.
Press to reduce the flame brightness setting. Range is from "-F1-" to "-F6-" and "OFF".
H "-F6-"
Flame
Brightness
Up
Press Once to display current flame brightness setting.
Press to increase the flame brightness setting. Range is "OFF", then "-F1-" to "-F6-"
I "VOL1" Volume
Down
Press Once to display current volume setting.
Press to reduce the volume setting. Range is "OFF", then "VOL1" to "VOL6".
J "VOL6" Volume
Up
Press Once to display current volume setting.
Press to increase the volume setting. Range is "OFF", then "VOL1" to "VOL6".
K "AMB1" Ambient
Cycle
Press once to display current Ambient Setting. Subsequent presses will cycle through the
settings. Range is from "AMB1" to "AMB7". "AMB8" will also display once it is activated via
the app.
L "LGT1"
Light
Selection
Button
Press once to show all top lights and fuelbed and flame colour lights ON. Subsequent
presses cycle through ON/OFF settings for each of these lights. "LGT1" to "LGT5"
Remote control
The fireplace is supplied with a remote control.
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Smart Phone App
“Flame Connect” allows you to control your fire's function over Bluetooth, from your hand. Search
for “Flame Connect” on your App Store and install to get started.
Function Onboard Controls Remote Control App Control
Standby ✓ ✓ ✓
Temperature Adjustment
(15º C – 32º C) ✓ ✓ ✓
Heat Disable ✓ - -
Heater Mode (ECO, Boost
Frost protection, fan, etc.) - - ✓
Flame Intensity ✓ ✓ ✓
Volume Setting ✓ ✓ ✓
Run-back Timer ✓ ✓ ✓
7 - Day Timer - - ✓
Volume Setting ✓ ✓ ✓
Ambient Light Setting ✓ ✓ ✓
Ambient Light On/O - ✓ ✓
Customizable Ambient - - ✓
SmartSense ✓ ✓ ✓
Product Features Overview
Fault Codes
Onboard Display Description Action
CD20 Room Sensor (NTC) Error Contact your retailer and reference this error
code.
CD03 The internal NTC is measuring elevated tempera-
tures within the product.
Unplug Unit at power supply to reset, allow it
to cool down, then plug unit back in to restart.
CD04 Internal Communication Error Contact your retailer and reference this error
code.
CD05 The internal temperature sensor has failed. Unplug Unit at power supply to reset, allow it
to cool down, then plug unit back in to restart.
CD53
This error displays when timer settings are out of
sync. This occurs when the product has power cut
o for over 40 hours. The product can no longer
operate at the determined time settings, and CD53
is displayed.
Reset the timer settings using the Flame Con-
nect APP.
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