Dimplex ELECTRALOG CFP3913 User manual

Owner’s Manual
Model
CFP3913
7209260100R04
IMPORTANT SAFETY INFORMATION: Always read this manual rst
before attempting to install or use this replace. For your safety, always
comply with all warnings and safety instructions contained in this manual
to prevent personal injury or property damage.

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Table of Contents
Always use a qualied technician
or service agency to repair
this replace.
!NOTE: Procedures and
techniques that are
considered important
enough to emphasize.
CAUTION: Procedures and
techniques which, if not
carefully followed, will result
in damage to the equipment.
WARNING: Procedures
and techniques which, if not
carefully followed, will expose
the user to the risk of re,
serious injury, or death.
Welcome & Congratulations . . . . . . . . . . . . . . . . .3
IMPORTANT INSTRUCTIONS ...............4
Fireplace Installation .......................7
Operation ................................8
Maintenance .............................9
Warranty ...............................11
Replacement Parts ........................14

3
Welcome & Congratulations
Thank you and congratulations for choosing to purchase an electric
replace from Dimplex, the world leader in electric replaces.
Please carefully read and save these instructions.
CAUTION: Read all instructions and warnings carefully before
starting installation. Failure to follow these instructions may result
in a possible electric shock, re hazard and will void the warranty.
Please record your model and serial numbers below for future
reference: model and serial numbers can be found on the Model and
Serial Number Label of your replace.
NO NEED TO RETURN TO THE STORE
Questions with operation or assembly? Require Parts Information?
Product Under Manufacturer’s Warranty?
Contact us at: www.dimplex.com/customer_support
For Troubleshooting and Technical Support
OR Toll-Free 1-888-DIMPLEX (1-888-346-7539)
Monday to Friday 8:00 a.m. to 4:30 p.m. EST
Please have your model number and product serial
number ready. (See above)
Model Number
Serial Number

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① Read all instructions before
using this appliance.
② The heater is hot when in use.
To avoid burns, do not let bare skin
touch hot surfaces. The trim around
the heater outlet becomes hot during
heater operation. Keep combustible
materials, such as furniture, pillows,
bedding, papers, clothes, and
curtains at least 3 feet (0.9 m) from
the front of the unit.
CAUTION: High temperature,
keep electrical cords, drapery, and
other furnishings at least three (3)
feet (0.9 m) from the front of the
heater and away from the side and
rear.
③ Extreme caution is necessary
when any heater is used by or near
children or invalids and whenever the
unit is left operating and unattended.
④ Always unplug the replace when
not in use.
⑤ Do not operate any unit with a
damaged cord or plug, or if the heater
has malfunctioned, or if the replace
has been dropped or damaged
in any manner. Return heater to
IMPORTANT INSTRUCTIONS
an authorized service facility for
examination, electrical or mechanical
adjustment, or repair.
⑥ Do not use outdoors.
⑦ The replace is not intended for
use in bathrooms, laundry areas and
similar indoor locations. Never locate
heater where it may fall into a bathtub
or other water container.
⑧Do not run the cord under
carpeting. Do not cover cord with
throw rugs, runners, or the like.
Arrange cord away from trafc area
and where it will not be tripped over.
⑨To disconnect the unit, turn the
controls off, then remove the plug
from the outlet.
⑩Do not insert or allow foreign
objects to enter any ventilation or
exhaust opening as this may cause
an electric shock or re, or damage to
the heater.
⑪ To prevent a possible re, do not
block air in take or exhaust in any
manner. Do not use on soft surfaces,
like a bed, where openings may
become blocked.

5
SAVE THESE INSTRUCTIONS
⑫ All electrical heaters have hot
and arching or sparking parts inside.
Do not use in areas where gasoline,
paint, or ammable liquids are used
or stored or where the unit will be
exposed to ammable vapors.
⑬Do not modify the replace. Use
it only as described in this manual.
Any other use not recommended by
the manufacturer may cause re,
electric shock or injury to persons.
⑭To reduce the risk of electric
shock, this appliance has a polarized
plug (one blade is wider than the
other). This plug will t in a polarized
outlet only one way. If the plug does
not t fully in the outlet, reverse the
plug. If it still does not t, contact
a qualied electrician to install the
proper outlet. Do not change the plug
in any way.
⑮ Avoid the use of an extension
cord. Extension cords may overheat
and cause a risk of re. If you must
use an extension cord, the cord must
be No. 14 AWG minimum size and
rated no less than 1875 Watts.
⑯ Do not burn wood or other
materials in the replace.
⑰Do not strike the clear door panel.
⑱ Always use a certied electrician
should new circuits or outlets be
required.
⑲ Always use properly grounded,
fused and polarized outlets.
⑳ Disconnect all power supply
before performing any cleaning,
maintenance or relocation of the unit.
㉑When transporting or storing the
unit and cord, keep in a dry place,
free from excessive vibration and
store so as to avoid damage.
IMPORTANT INSTRUCTIONS

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IMPORTANT INSTRUCTIONS
!NOTE: This equipment has
been tested and found to comply
with the limits for Class B digital
device, pursuant to part 15 of
the FCC Rules. These limits are
designed to provide reasonable
protection against harmful
interference in a residential
installation. This equipment
generates, uses and can radiate
radio frequency energy and, if not
installed and used in accordance
with the instructions, may cause
harmful interference to radio or
television reception, which can
be determined by turning the
equipment off and on, the user is
encouraged to try to correct the
interference by one or more of the
following measures:
Reorient or relocate the •
receiving antenna.
Increase the separation •
between the equipment and
the receiver.
Connect the equipment into •
an outlet on a circuit different
from that to which the
receiver is connected.
Consult the dealer or an•
experienced radio/TV
technician for help.
Operation is subject to the
following two conditions: (1)
this device may not cause
interference and (2) this device
must accept any interference,
including interference that may
cause undesired operation of the
device.

7
Fireplace Installation
!NOTE: A 15 Amp, 120 Volt
alternating current (VAC) circuit
is required. A dedicated circuit
is preferred but not essential in
all cases. A dedicated circuit will
be required if, after installation,
the circuit breaker trips or fuse
blows on a regular basis when the
heater is operating. Additional
appliances on the same circuit
may exceed the current rating of
the circuit breaker.
WARNING: Ensure the power
cord is not installed so that
it is pinched or against a
sharp edge and ensure that
the power cord is stored or
secured to avoid tripping or
snagging to reduce the risk of
re, electric shock or injury to
persons.
WARNING:Construction and
electrical outlet wiring must
comply with local building
codes and other applicable
regulations to reduce the risk
of re, electric shock and injury
to persons.
WARNING:Do not attempt
to wire your own new outlets
or circuits. To reduce
the risk of re, electric shock
or injury to persons, always
use a licensed electrician.
Make sure the unit’s Main 1.
ON/OFF Switch is switched
OFF (refer to operating
instruction section).
Plug the unit into a 152.
Amp/120 VAC outlet. If the
cord does not reach, you may
use an extension cord rated
for a minimum of 1875 Watts.

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Operation
Three switches provide a choice
of heat settings. A switch is in the
ON position when the side with
the markings on (i.e. I, II, or II) is
pushed in. (Figure 1)
Switch 1
(I) Manual mode: Controls the
electricity supply to the heater
and ame manually.
(II)Remote mode: Allows the
control of electricity supply to
the heater and ame through
the use of the supplied remote
control.
!NOTE: This switch must
be in either (I) or (II) to operate
with or without heat.
Switch 2 (I) Provides 715 Watt
heat output.
Switch 3 (II)Provides 1430 Watt
heat output with Switch 2.
Remote Operation
The replace is supplied with an
integral ON/OFF remote control.
!NOTE: Ensure that the
replace ON/OFF Switch is set to
the remote control setting (I.E.. II).
To operate: push ON button
to turn replace on; push OFF
button to turn replace off.
!NOTE: Remote control
operates main power supply.
Heat must still be controlled by
switches on replace.
Resetting The Tempera-
ture Cutoff Switch
Should the heater overheat, an
automatic cut out will turn the
heater off and it will not come
back on without being reset. It
can be reset by switching the
Main ON/OFF Switch to OFF and
waiting ve (5) minutes before
switching the unit back on.
CAUTION: If you need to
continuously reset the heater,
unplug the unit and call customer
service at 1-888-346-7539.
Figure 1
3 2 1

9
Maintenance
WARNING: Always
disconnect from the power
supply before attempting any
maintenance.
Bulb Replacement
The bulbs are located behind the
back panel.
To gain access to the bulbs:
Remove the silver screw that 1.
secures the access panel to
the rebox as indicated in
Figure 2.
Remove and slide out panel.2.
Remove the defective lamp 3.
by unscrewing it as shown in
Figure 3.
Replace with a 60 Watt 4.
E12 clear chandelier or
candelabra. Take care not to
over-tighten the bulb.
Ret the access panel 5.
and secure with the screw
removed in step 1.
!NOTE: To remove the rebox
insert prior to repair, remove the
ve (5) black screws at the back
of the rebox as shown in Figure
2 and slide it out to the front.
Helpful Hints
It is a good idea to replace all
light bulbs at one time if they are
close to the end of their rated life.
Group replacement will reduce
the number of times you need
to open the unit to replace light
bulbs.
Cleaning
WARNING: Always
disconnect from the power
supply before cleaning the
replace.
For general cleaning use a
soft clean duster – never use
abrasive cleaners. The glass
viewing screen should be cleaned
carefully with a soft cloth. DO
NOT use glass cleaners.
To remove any accumulation
of dust or uff the soft brush
attachment of a vacuum cleaner
should occasionally be used to
clean the outlet grill of the fan
heater.

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Maintenance
Figure 2
Access
Panel
Screw
Firebox
Mounting
Screws (2)
Firebox
Mounting
Screws (3)
Figure 3
Bulbs

11
Warranty
Products to which this limited
warranty applies
This limited warranty applies to
newly purchased Electralog replace
surrounds (mantels) and trims. This
limited warranty applies only to
purchases made in any province of
Canada except for Yukon Territory,
Nunavut, or Northwest Territories or
in any of the 50 States of the USA
(and the District of Columbia) except
for Hawaii and Alaska. This limited
warranty applies to the original
purchaser of the product only and is
not transferable.
Products excluded from this limited
warranty
Light bulbs are not covered by
this limited warranty and are the
sole responsibility of the owner/
purchaser. Products purchased in
Yukon Territory, Nunavut, Northwest
Territories, Hawaii, or Alaska are
not covered by this limited warranty.
Products purchased in these States,
provinces, or territories are sold AS
IS without warranty or condition of
any kind (including, without limitation,
any implied warranties or conditions
of merchantability or tness for a
particular purpose) and the entire risk
of as to the quality and performance
of the products is with the purchaser,
and in the event of a defect the
purchaser assumes the entire cost of
all necessary servicing or repair.
What this limited warranty covers and
for how long
Products covered by this limited
warranty have been tested and
inspected prior to shipment and,
subject to the provisions of this
warranty, Electralog warrants such
products to be free from defects
in material and workmanship for a
period of 12 months from the date of
the rst purchase of such product.
The limited 12 month warranty period
also applies to any implied warranties
that may exist under applicable
law. Some jurisdictions do not allow
limitations on how long an implied
warranty lasts, so the above limitation
may not apply to the purchaser.
What this limited warranty does not
cover
This limited warranty does not apply
to products that have been repaired
(except by Electralog or its authorized
service representatives) or otherwise
altered. This limited warranty does
further not apply to defects resulting
from misuse, abuse, accident,
neglect, incorrect installation,
improper maintenance or handling,
or operation with an incorrect power
source.
What to do when your unit ceases
to operate as described in this
manual:
What you must do to get service

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under this limited warranty
Defects must be brought to the
attention of Electralog Technical
Service by contacting Electralog at
1-888-346-7539, or 1367 Industrial
Road, Cambridge Ontario, Canada
N1R 7G8. Please have proof of
purchase, catalogue/model and serial
numbers available when calling.
Limited warranty service requires a
proof of purchase of the product.
What Electralog will do in the event of
a defect
In the event a product or part
covered by this limited warranty is
proven to be defective in material or
workmanship during the 12 month
limited warranty period you have the
following rights:
Electralog will in its sole •
discretion either repair or replace
such defective product or part
without charge. If Electralog is
unable to repair or replace such
product or part, or if repair or
replacement is not commercially
practicable or cannot be timely
made, Electralog may, in lieu of
repair or replacement, choose
to refund the purchase price for
such product or part.
Limited warranty service will •
be performed solely by dealers
or service agents of Electralog
authorized to provide limited
warranty services.
The purchaser is responsible •
for removal and transportation
of such product or part (and
any repaired or replacement
product or part) to and from the
authorized dealer’s or service
agent’s place of business.
This limited warranty does not•
entitle the purchaser to on-site
or in-home services. On-site
or in-home services may be
performed at the purchaser’s
specic request and expense at
Electralog’s then-current rates for
such services.
Electralog will not be responsible •
for, and the limited warranty
services shall not include, any
expense incurred for installation
or removal of the product
or part (or any replacement
product or part) or any labour
or transportation costs. Such
costs shall be the purchaser’s
responsibility.
What Electralog and its dealers
and service agents are also not
responsible for:
IN NO EVENT WILL ELECTRALOG,
OR ITS DIRECTORS, OFFICERS,
OR AGENTS, BE LIABLE TO
THE PURCHASER OR ANY
THIRD PARTY, WHETHER IN
CONTRACT, IN TORT, OR ON
ANY OTHER BASIS, FOR ANY
INDIRECT, SPECIAL, PUNITIVE,
Warranty

13
EXEMPLARY, CONSEQUENTIAL,
OR INCIDENTAL LOSS, COST,
OR DAMAGE ARISING OUT OF
OR IN CONNECTION WITH THE
SALE, MAINTENANCE, USE, OR
INABILITY TO USE THE PRODUCT,
EVEN IF ELECTRALOG OR ITS
DIRECTORS, OFFICERS, OR
AGENTS HAVE BEEN ADVISED
OF THE POSSIBILITY OF SUCH
LOSSES, COSTS OR DAMAGES,
OR IF SUCH LOSSES, COSTS, OR
DAMAGES ARE FORESEEABLE.
IN NO EVENT WILL ELECTRALOG,
OR ITS OFFICERS, DIRECTORS,
OR AGENTS BE LIABLE FOR
ANY DIRECT LOSSES, COSTS,
OR DAMAGES THAT EXCEED
THE PURCHASE PRICE OF THE
PRODUCT.
SOME JURISDICTIONS DO NOT
ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES,
SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO
THE PURCHASER.
How State and Provincial law apply
This limited warranty gives you
specic legal rights, and you may
also have other rights which vary
from jurisdiction to jurisdiction. The
provisions of the United Nations
Convention on Contracts for the Sale
of Goods shall not apply to this limited
warranty or the sale of products
covered by this limited warranty.
Warranty

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Log Set ........................................ 0439290100RP
Flicker Motor .................................... 2000210100RP
Flicker Rod ..................................... 5901110100RP
Heater Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2200491000RP
Cutout ......................................... 2300270100RP
3 Position On/Off Switch(l/O/ll) . . . . . . . . . . . . . . . . . . . . . . 2800071100RP
Low Heat Switch (l) ............................... 2800070700RP
High Heat Switch (ll) .............................. 2800071000RP
Terminal Block (2 in unit) ........................... 4000120100RP
Cord Set ....................................... 4100090104RP
Mirror . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5900980100RP
Front Glass ..................................... 5900930100RP
Lamp Holder .................................... 4200090100RP
Remote Reciever. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3000380200RP
Remote Transmitter ............................... 3000370800RP
Replacement Parts
© 2011 Dimplex North America Limited
Electralog
1367 Industrial Road
Cambridge ON
Canada N1R 7G8