Dimplex Evolve 50 User manual

INSTALLATION AND USER’S GUIDE
7216710100R05
Models
500002573 Evolve 50
500002574 Evolve 60
500002608 Evolve 74
500002563 Evolve 100
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Share the warmth and leave a review.
dimplex.com/sharethewarmth
We value your feedback!
IMPORTANT SAFETY INFORMATION:
Read this manual first before attempting to install or use this electric fireplace. Always comply with the warnings and safety
instructions contained in this manual to prevent personal injury or property damage.
To view the full line of Dimplex products, visit www.dimplex.com
Certified to:
UL 2021, 4th Ed.

2www.dimplex.com
Welcome .................................................................... 3
IMPORTANT INSTRUCTIONS ................................................ 4
Technical Specifications ....................................................... 6
Electrical Rating ............................................................. 6
Product Reference ........................................................... 6
Product Dimensions .......................................................... 6
Package Contents ............................................................ 7
Optional Accessories ......................................................... 8
Installation................................................................... 9
Placement.................................................................. 9
Installation Instructions....................................................... 10
Electrical Installation......................................................... 12
Heater Hardware Disconnect .................................................. 14
Mirrored Glass Installation .................................................... 15
Media Arrangement ......................................................... 16
Front Glass Installation ....................................................... 17
Operation .................................................................. 18
General Operation .......................................................... 18
Hidden Touch Controls ....................................................... 18
Remote Operation .......................................................... 18
App ...................................................................... 18
Maintenance ................................................................ 21
Remote Control Battery Replacement ........................................... 21
Cleaning .................................................................. 21
Servicing .................................................................. 21
Troubleshooting ............................................................. 22
Wiring Diagrams ............................................................. 23
Warranty ................................................................... 25
Conventions used in this manual:
!NOTE: Procedures and techniques that are considered important enough to emphasize.
CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment.
WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of re,
serious injury, or death.
Table of Contents

3
NO NEED TO RETURN TO THE STORE
If you have questions regarding the operation of this product or if you require
service, before returning this product to the place of purchase,
Contact us at: www.dimplex.com/support
For Troubleshooting and Technical Support
OR Toll-Free 1-888-346-7539
Please have your model number and product serial number ready.
Welcome
Thank you and congratulations for choosing to purchase a Dimplex replace.
Please carefully read and save these instructions.
WARNING: Read all instructions and warnings carefully before starting installation. Failure to follow these
instructions may result in a possible electric shock, re hazard and will void the warranty.
Please record your model and serial numbers for future reference. Model and serial numbers can be found on the
label located behind the front glass of your replace.
Model and serial
number label
Model MOD
Serial Number
QR Code label
(behind front glass) for
the Flame Connect App

4www.dimplex.com
When using any electrical appliance, basic
precautions should always be followed to reduce
the risk of re, electric shock, and injury to persons.
These precautions include:
①Read all instructions before using this electric
fireplace.
② This fireplace is hot when in use. To avoid burns,
do not let bare skin touch hot surfaces. The trim
around the heater outlet becomes hot during
heater operation. Keep combustible materials,
such as furniture, pillows, bedding, papers,
clothes, and curtains at least 3 feet (0.9m) from
the front of the fireplace.
DANGER: High temperatures may be generated
under certain abnormal conditions. Do not
partially or fully cover orobstruct the front of the
fireplace.
③ Extreme caution is necessary when the fireplace
is used by or near children or people with
disabilities and whenever the fireplace is left
operating and unattended.
④Young children should be supervised to ensure
that they do not play with the appliance.
⑤The appliance is not intended for use by young
children or infirm persons without supervision.
⑥ Do not operate the fireplace after it malfunctions,
has been dropped, or damaged in any manner.
Disconnect power at the service panel and have
the fireplace inspected by a reputable electrician
before using.
⑦ Do not use this fireplace outdoors.
⑧Never locate the fireplace where it may fall into a
bathtub or other water container.
⑨To disconnect the heater, turn the unit off with
the controls and turn off the power to the heater
circuit at the main disconnect panel.
⑩Do not locate the heater immediately below a
fixed socket-outlet.
⑪Do not insert or allow foreign objects to enter
any ventilation or exhaust opening as this may
cause an electric shock, fire, or damage to the
fireplace.
⑫To prevent a possible fire, do not block air
intakes or exhaust in any manner.
⑬All electrical heaters have hot and arcing or
sparking parts inside. Do not use it in areas
where gasoline, paint, or flammable liquids are
used or stored.
⑭Use this heater only as described in this
manual. Any other use not recommended by the
manufacturer may cause fire, electric shock or
injury to persons.
⑮ Do not burn wood or other materials in this
electric fireplace.
⑯ Do not strike the fireplace glass.
⑰ Always use a qualified technician or service
agency to repair this fireplace.
⑱ Disconnect all power coming to the fireplace at
the main service panel before performing any
cleaning or maintenance.
⑲ When transporting or storing the fireplace, keep
it in a dry place, free from excessive vibration,
and store to avoid damage.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NO USER-SERVICEABLE PARTS INSIDE
SAVE THESE INSTRUCTIONS
IMPORTANT INSTRUCTIONS

5
FCC CAUTION: Any changes or modications
not expressly approved by the party responsible
for compliance could void the user’s authority to
operate this equipment.
IMPORTANT INSTRUCTIONS
CALIFORNIA PROPOSITION 65 WARNING:
This product can expose you to chemicals including
nickel which is known to the State of California to
cause cancer. For more information, visit
www.P65Warnings.ca.gov
WARNING:
Remote control contains a small battery.
Keep away from children. If swallowed, seek
medical attention immediately.
Do not install battery backwards, charge, put
in re or mix with used or other battery types -
may explode or leak causing injury.

6www.dimplex.com
Product Reference
File Number: E71416
SKU UL Model Size
500002573 691408XXXX 50"
500002574 691409XXXX 60"
500002608 691410XXXX 74"
500002563 691411XXXX 100"
*where xxxx is a non-safety critical suffix
Electrical Rating
Voltage: 120 V (3-Wire) or 240 V (4-Wire)
Power: 1500W at 120V, 2500W at 240V
Product Dimensions
Technical Specifications
Figure 1
16.49 in
419 mm
15.82 in.
402 mm
15.00 in.
381 mm
5.79 in.
147 mm
4.34 in.
110 mm
50" model 50.31 in [1278 mm]
60" model 60.31 in [1532 mm]
74" model 74.31 in [1887 mm]
100" model 100.31 in [2548 mm]
50" model 51.41 in [1306 mm]
60" model 61.41 in [1560 mm]
74" model 75.41 in [1941 mm]
100" model 101.41 in [2576 mm]
Figure1

7
Product Reference
File Number: E71416
SKU UL Model Size
500002573 691408XXXX 50"
500002574 691409XXXX 60"
500002608 691410XXXX 74"
500002563 691411XXXX 100"
*where xxxx is a non-safety critical suffix
Package Contents
Image Description
Quantity
500002573
Evolve 50
500002574
Evolve 60
500002608
Evolve 74
500002563
Evolve 100
Remote Control 1 1 1 1
Bag of Medium Acrylic
Crystals
~1.2 lb
~0.54 kg
~1.5 lb
~0.68 kg
~1.8 lb
~0.8 kg
~2.4 lb
~1.08 kg
Large Acrylic Crystals 12 14 18 24
Driftwood 8 10 12 16
Tumbled Glass Embers ~2.6 lb
~1.2 kg
~3.3 lb
~1.5 kg
~3.9 lb
~1.8 kg
~5.2 lb
~2.4 kg
Firebox 1 1 1 1
Front Glass 1 1 1 1
7.4X10 Hex Key 1 1 1 1
Black Screws
(M4X10, hex button head) 2244
Screw Covers 2244
Mirrored Glass 1 1 1 1

8www.dimplex.com
Package Contents
Image Description
Quantity
500002573
Evolve 50
500002574
Evolve 60
500002608
Evolve 74
500002563
Evolve 100
Power Cord 1 1 1 1
INSTALLATION AND USER’S GUIDE
7216710100R04
Models
500002573
500002574
500002608
500002563
Your input helps to create even better products and experiences.
Share the warmth and leave a review.
dimplex.com/sharethewarmth
We value your feedback!
IMPORTANT SAFETY INFORMATION:
Read this manual first before attempting to install or use this electric fireplace. Always comply with the warnings and safety
instructions contained in this manual to prevent personal injury or property damage.
To view the full line of Dimplex products,visit www.dimplex.com
Certified to:
UL 2021,4th Ed.
User’s and Installation
Guide 1111
Do not dispose of the suction cup
after installation. Keep it in a secure
location as it will be helpful for
maintenance and service of the unit.
Suction Cup 0 1 1 1
1 ½" Wood Screws 4444
Bubble Level 1 1 1 1
Twist-on
Wire Connectors 4444
Wire Ties 2 2 2 2
*Package contents are subject to change
Description
Model Number
500002573
Evolve 50
500002574
Evolve 60
500002608
Evolve 74
500002563
Evolve 100
XLF Trim Kit
Accessory trim for partially-
recessed installation in 2"x4”
framing.
XLFTRIM50 XLFTRIM60 XLFTRIM74 XLFTRIM100
*Please contact your local Dimplex dealer for inquiries.
Optional Accessories

9
Placement
!NOTE: It is recommended that the bottom of the unit be mounted between 5" (13cm) and 40" (102cm) from the
ground to maintain an optimized viewing angle of the ame.
WARNING: The top of the replace must be installed a minimum of 24" (61cm) from the ceiling.
The replace must be installed a minimum of 5" (13cm) from the ground.
Installation in a Bathroom
If this unit is installed in a bathroom, it must be protected by a GFCI receptacle or circuit. If a receptacle is used, it
must be readily accessible.
This electrical appliance is NOT watertight. To prevent electric shock, it must be installed as to prevent water from
entering unit, or installed away from showers, tubs, etc. Never locate replace where it may fall into a bathtub or
other water container.
Installation
Installation Recommendations for
Overhanging Objects
For overhanging temperature-sensitive objects, such
as a television, a mantel, or artwork, always follow the
recommendations provided by its manufacturer for
installation over a heater.
Figure 2 provides the overhang clearance
recommendations for the fireplace. Areas above the
fireplace are marked as follows:
•Solid gray box ( ) is subject to temperatures greater
than 65°C (149° F).
•Hatched box ( ) is subject to temperatures greater
than 40°C (104° F).
•Clear box ( ) is subject to temperatures less than
40°C (104° F).
Figure2

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Installation Instructions
!NOTE: Two people are required for installation.
1. Prepare a wall with a framed opening, following the dimensions shown in Figure 3. The replace can either be
installed partially-recessed (2"x4"frame) or ush-mounted (2"x6"frame).
CAUTION: Decorative nishing material (such as brick) should be limited to ½" (13 mm) overhang to ensure
adequate ow of heated air out of the rebox area.
CAUTION: This replace is NOT load-bearing. Ensure the opening for the replace is framed in such a way that
the weight of the building materials will not create pressure on the top of the replace.
!NOTE: For 2"x4" construction where the unit will be partially recessed, it is recommended to use XLFTRIM kit
(sold separately) to accomodate the protruding portion of the replace.
Figure3
Installation
Figure4
!NOTE: Wiring entry is located on the right side at
the bottom of the rebox. Plan the framing to allow
routing of the power cable to this location.
2. If a trimless installation is desired, remove the
factory trim by removing the screws that secure it.
3. Ensuring a minimum of 18" (47 cm) of slack, route
the supply power wire through a cable clamp (not
included) and in the opening in the back of the unit.
(Figure 4)
4. Lift the rebox into the opening in the frame using the
handles on the back of the replace.
5. Using a bubble level (supplied) ensure that the
replace is level within the framing. Adjust as required.
Grounding
Screw
Cable Clamp
500002573: 50 5/8" (128.6 cm)
500002574: 60 5/8"(154 cm)
500002608: 74 5/8" (189.7 cm)
500002563:100 5/8" (255.7 cm)
2" x 6"
5 1/2" (14.0 cm)
2" x 4"
3 1/2" (9.0 cm)
16"
(40.6 cm)