Dimplex MULTIFIRE DF3015 User manual

Service Manual
 30”SelfTrimmingFireplacePurire™andMid-lineRemote
ModelNumbers:
DF3015-MOD/toC
DFB8842-MOD/
7400220000rev03
REV PCN DATE
00 Feb 28, 07
01 Jul 22, 09
02 1111 Oct 21, 09
03 11873 Feb 11, 10
In keeping with our policy of continuous product development, we reserve the right to make changes without notice.
DimplexNorthAmericaLimited
1367 Industrial Road Cambridge ON Canada N1R 7G8
1-888-346-7539 www.dimplex.com

2
TableOfContents
Operation...................................................... Page 3
DF3015 Exploded Parts Diagram and Parts List. . . . . . . . . . . . . . . . . . . . . . . . Page 5
DF3015 Wiring Diagram and Schematic .............................. Page 6
DFB8842 Exploded Parts Diagram and Parts List . . . . . . . . . . . . . . . . . . . . . . Page 7
DFB8842 Wiring Diagram and Schematic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 8
FrontGlassReplacement......................................... Page 9
LightBulbReplacement .......................................... Page 9
Mirror Replacement............................................. Page 10
Main On/Off Switch and Remote Switch Board Replacement............. Page 11
Flicker Motor/Flicker Rod Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 11
Remote Control Board Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 12
Heater Assembly and Cutout Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . Page 13
Power Cord Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 14

3
Operation
The manual controls for the replace are located in the lower
right hand corner (Figure 1).
A. MainOn/OffSwitch
Supplies power to the Three Position Manual Control Switch.
B. ThreePositionManualControlSwitch
Remote(rightposition): The unit is operated with the
remote control.
Flame(centerposition): The ame effect is turned on.
Flame&Heat(leftposition): The ame effect and heater
are turned on simultaneously. When the manual control is
in the Flame&Heatposition the heater does not run on
the remote operated thermostat.
!NOTE:When the manual control switch is in the Flame
and Flame&Heatpositions, the replace unit will not
operate with the remote control.
C. InitializationButton
Used to synchronize the supplied remote control with the
replace.
RemoteControl
The remote control has a range of approximately 50 feet
(15.25 m), it does not have to be pointed at the replace
and can pass through most obstacles (including walls). It
is supplied with 243 independent frequencies to prevent
interference with other units.
BatteryInstallation/Replacement
Depress tab on the battery cover on the back of the1.
remote transmitter and remove battery cover.
Install/replace two (2) AAA batteries into the remote2.
control.
Ensure Child Lock is in the “unlocked” position (Figure 2).3.
Replace the battery cover.4.
!NOTE:When the “BAT”
symbol is present on the
remote control it is
recommended to replace the
batteries promptly, to maintain
full functionality of the remote/
replace. The remote transmitter
has a battery backup time of
only several hours.
RemoteControlInitialization
Plug cord into a 120 Volt wall outlet.1.
Ensure the Main On/Off Switch located in the switch box2.
on the replace in the lower right hand corner is in the On
position.
Set the Three Position Manual Control (Figure 1B) to the3.
Remoteposition (right position).
Press and hold the Initialization Button on the unit4.
(Figure 1C).
While holding the Initialization Button, press the Flame/5.
Heat On/Off button or the Purire™ On/Off button on
the remote control transmitter.
Release the Initialization Button on the unit.6.
Press the Flame/Heat On/Off button7. to turn the Flame/
Heat function on or press the Purire™ On/Off button to
turn the Purire™ function on.
ResettingtheTemperatureCutoffSwitch
Should the heater overheat, an automatic switch will turn the
heater off and it will not come back on without being reset.
The temperature cutoff switch can be reset by unplugging the
unit, waiting ve (5) minutes and plugging the unit back in.
 CAUTION:If you need to continuously reset the heater,
unplug the unit and call Dimplex North America Limited
at 1-888-346-7539. Please have your model and serial
number ready when calling.
Figure 1 A
C
B
Figure 2
Batteries
Child Lock

4
RemoteControlFunctions
M
L
N
K
B
E
A
D
IC
P
O
J
F
R
Q
GH
A. RoomTemperature
B. SetTemperature
C. LightDimmerControl
D. FlameSpeedControl
E. SleepTimer
F. Purire™
G. Purire™On/Off
H. Flame&HeatOn/Off
I. TemperatureDown
J. TemperatureUp
K. DimmerDown
L. DimmerUp
M. FlameSpeedDown
N. FlameSpeedUp
O. SleepTimerDown
P. SleepTimerUp
Q. Purire™SpeedDown
R. Purire™SpeedUp
B. SetTemperature
Press H.Flame&HeatOn/Off button to turn replace on.
Press J.TemperatureUp to raise thermostat, or I.
TemperatureDown to lower the thermostat. Press both J.
TemperatureUp and I.TemperatureDown to change °F to
°C.
C. LightDimmerControl
While the replace is running, repeatedly press the
L.DimmerUp or K.DimmerDown button to increase or
decrease the brightness of the upper lights.
D. FlameSpeedControl
While the replace is running, press the N.FlameSpeedUp
button to increase the speed of the ame or press the
M.FlameSpeedDown to decrease the speed of the ame.
E. SleepTimer
The Sleep Timer automatically shuts off the replace after a
preset time (from 30 minutes to 8 hours).
During replace operation, to set the sleep timer press the
P.SleepTimerUp button. Set the timer from 30 minutes
through 8 hours. The replace will automatically turn off when
the sleep timer reaches zero (0) minutes.
The sleep timer can be cancelled at any time by pressing the
O.SleepTimerDown button repeatedly until the sleep timer
displays “0”.
F. Purire™
Press the G.Purire™On/Off button to turn the Purire™
function on. When the Purire™ function is on, the Purire™
symbol will ash. When off, the symbol will be solid.
The default setting for the Purire™ is set at low speed.
Press the Q.Purire™SpeedDownor the R.Purire™
SpeedUp buttons to change between low and high speeds.
Press the G.Purire™On/Off button to turn the Purire™
function off.
H. Flame&HeatOn/OffButton
Press the H.Flame&HeatOn/Off button to turn the
Flame/Heat function on. When B.SetTemperature is
higher then A.RoomTemperature the heat will come on. To
turn the heat off, lower the B.SetTemperature so that it’s
setting is lower then the A.RoomTemperature. The default
temperature setting is 72°F (22°C).
!NOTE:When using the remote control the heater
runs on a thermostat. Press the J.TemperatureUp
or I.TemperatureDown buttons to adjust the set
temperature. Once the desired set temperature is
reached the heater will turn off. The heater will cycle on
and off to maintain the desired set temperature.
ChildLock(Figure 3)
Depress tab on the1.
battery cover on the back
of the remote transmitter
and remove the battery
cover.
Move Child Lock tab2.
to the right to lock the
remote transmitter.
Move Child Lock tab back to the left to unlock the remote.3.
Replace the battery cover.4.
!NOTE:To temporarily unlock the remote transmitter press
(in order) I.TemperatureDown then J.TemperatureUp
then K.DimmerDown.
When the remote transmitter’s backlight is illuminated the
ChildLock is bypassed. When the backlight is off the Child
Lock is re-activated.
FrequencyInterference
If the replace does not respond properly to the remote
control, the remote operating frequency may have to be
reset. The remote control can send another frequency code
to the circuit board to eliminate interference.
Simultaneously press the1. O.SleepTimerDown button
and the Q.Purire™SpeedDown button on the remote
control.
“2. COD” will appear in place of the sleep timer digits.
Release the3. O.SleepTimerDown button and the Q.
Purire™SpeedDown button.
Press the Initialization button on the unit (Figure 3C).4.
Press the5. H.Flame&HeatOn/Off button on the remote.
Your remote will now have a different frequency
communicating with the replace.
Figure 3
Unlocked Locked
Child Lock Tab

5
DF3015ExplodedPartsDiagram
ReplacementPartsList
DF3015
PartNumber 6903020159
ReplacementPart:
1. Log Set Assembly . . . . . . . . . . . . . . . . .0439070100RP
2. Flicker Motor . . . . . . . . . . . . . . . . . . . 3000240200KIT
3. Heater Assembly . . . . . . . . . . . . . . . . .2200490600RP
4. Cutout . . . . . . . . . . . . . . . . . . . . . . . . . .2300270300RP
5. Main On/Off Switch . . . . . . . . . . . . . . .2800070700RP
6. Remote Switch Board . . . . . . . . . . . . .3000300300RP
7. Cord Set . . . . . . . . . . . . . . . . . . . . . . . .4100040500RP
8. Lower Light Wire Harness . . . . . . . . . .2500400100RP
9. Upper Light Wire Harness . . . . . . . . . .2500400200RP
10. Mirror . . . . . . . . . . . . . . . . . . . . . . . . . .5900680100RP
11. Front Glass . . . . . . . . . . . . . . . . . . . . .5900310400RP
12. Remote Transmitter ...............3000300100RP
13. Remote Receiver . . . . . . . . . . . . . . . . .3000300200RP
14. Flicker Rod . . . . . . . . . . . . . . . . . . . . . .5900080700RP
15. Purire™ Filter ...................0439060100RP
16. Switch Housing Door . . . . . . . . . . . . . .0439210200RP
17. Wire Harness - 1 socket . . . . . . . . . . . .2500150200RP
18. Fireplace Foot . . . . . . . . . . . . . . . . . . . .8800090100RP
6
1
2
3
4
5
9
10
7
13
14
12
11
15
16

6
Cord Set
Heater Assembly
Main On/Off Switch
Remote Control Receiver
Flicker Motor
Log Set Assembly
DF3015 Wiring Diagram

7
DFB8842ExplodedPartsDiagram
ReplacementPartsList
DFB8842
PartNumber 6903020359
ReplacementPart:
1. Log Set Assembly . . . . . . . . . . . . . . . . .0438550100RP
2. Flicker Motor . . . . . . . . . . . . . . . . . . . 3000240200KIT
3. Heater Assembly . . . . . . . . . . . . . . . . .2200490600RP
4. Cutout . . . . . . . . . . . . . . . . . . . . . . . . . .2300270300RP
5. Main On/Off Switch . . . . . . . . . . . . . . .2800070700RP
6. Remote Switch Board . . . . . . . . . . . . .3000300300RP
7. Cord Set . . . . . . . . . . . . . . . . . . . . . . . .4100040500RP
8. Lower Light Wire Harness . . . . . . . . . .2500400100RP
9. Upper Light Wire Harness . . . . . . . . . .2500400200RP
10. Mirror . . . . . . . . . . . . . . . . . . . . . . . . . .5900680100RP
11. Front Glass . . . . . . . . . . . . . . . . . . . . .5900310500RP
12. Remote Transmitter ...............3000300100RP
13. Remote Receiver . . . . . . . . . . . . . . . . .3000300200RP
14. Flicker Rod . . . . . . . . . . . . . . . . . . . . . .5900080700RP
15. Purire™ Filter ...................0439060100RP
16. Switch Housing Door . . . . . . . . . . . . . .0439210200RP
17. Wire Harness - 1 socket . . . . . . . . . . . .2500150200RP
18. Fireplace Foot . . . . . . . . . . . . . . . . . . . .8800090100RP
6
1
2
3
4
5
9
10
7
13
14
12
11
15
16
8
17

8
Cord Set
Heater Assembly
Main On/Off Switch
Remote Control Receiver
Flicker Motor
DFB8842 Wiring Diagram

9
FrontGlassReplacement
If unit was operating prior to servicing allow at least 10
minutes for light bulbs and heating element to cool off to
avoid accidental burning of skin.
Disconnect power before attempting any maintenance or
cleaning to reduce the risk of electric shock or damage to
persons.
ReplacementProcedure
1. Slide rebox out of mantel.
2. Lay unit on it’s back for safe removal of Front Glass.
3. Remove four (4) Phillips screws from right side of Trim
(Figure 4).
4. Remove Trim.
5. Slide glass to the right side of the rebox to remove
(Figure 4).
6. Reassemble using replacement Front Glass in reverse
order as described above.
CAUTION:Even though the glass is safety glass it may
break if bumped, struck or dropped. Care must be
taken when handling the glass.
UpperBulbReplacementProcedure
1. Slide rebox out of mantel.
2. Lay unit on it’s back for safe removal of Front Glass.
3. Remove four (4) Phillips screws from right side of Trim.
4. Remove Trim.
5. Slide glass to the right side of the rebox to remove
(Figure 4).
CAUTION:Even though the glass is safety glass it may
break if bumped, struck of dropped. Care must be taken
when handling the glass.
6. Upper bulbs are located in the upper left and upper right
corners of rebox, behind the Light Block Bracket.
7. Remove Light Block Bracket by sliding forward and to the
right (Figure 5).
LightBulbReplacement
Allow at least ve (5) minutes for the light bulbs to cool
before touching them to avoid accidental burning of the skin.
The light bulbs need to be replaced when you notice a dark
section of the ame or when the clarity and detail of the
log ember bed exterior reduces. There are three (3) bulbs
under the Log Set Assembly, which generate the ames
and embers, and two (2) bulbs above that illuminate the log
exterior.
It is a good idea to replace all of the light bulbs at one time
if they are close to the end of their rated life. Group
replacement will reduce the number of times you need to
open the unit to replace the light bulbs.
UpperBulbRequirements:
A quantity of two (2) chandelier or candelabra bulbs with an
E-12 (small) socket base, 15 Watt rating are required.
Donotexceed15Wattsperbulb.
8. Unscrew bulbs counter clockwise to remove.
9. Insert new bulbs and screw in clockwise.
10. Replace Light Block Bracket.
11. Lay unit on it’s back, slide Front Glass back into position
and attach Trim.
LowerBulbRequirements:
A quantity of three (3) chandelier or candelabra bulbs with an
E-12 socket base, 60 Watt rating are required.
Donotexceed60Wattsperbulb.
LowerBulbReplacementProcedure
1. Slide rebox out of mantel.
2. Lay unit on it’s back for safe removal of Front Glass.
3. Remove four (4) Phillips screws from right side of Trim.
4. Remove Trim.
5. Slide glass to right side of rebox to remove (Figure 4).
CAUTION:Even though the glass is safety glass it may
break if bumped, struck of dropped. Care must be
taken when handling the glass.
Figure 4
Trim
Front Glass
Figure 5
Upper Light
Bulbs (2)
Light Block
Bracket

10
6. Pull the front edge
of the plastic Ember
Bed or plastic grate
up and forward until
the rear tab releases
from the ledge
located at the bottom
of the Mirror
(Figure 6).
!IMPORTANT:Only
handle the Log Set
Assembly by the Ember Bed or plastic grate.
!NOTE:Log Set Assembly ts tightly into rebox, some
force may be necessary to remove.
7. Disconnect LED harness (Figure 7).
8. Set Log Set Assembly in front of rebox.
MirrorReplacement
If the replace was operating prior to servicing allow at least
ve (5) minutes for light bulbs and heating element to cool off
to avoid accidental burning of skin.
Disconnect power before attempting any maintenance or
cleaning to reduce the risk of electric shock or damage to
persons.
ReplacementProcedure
1. Slide rebox out of mantel.
2. Lay unit on it’s back for safe removal of Front Glass.
3. Remove four (4) Phillips screws from the right side of
Trim (Figure 4, page 7).
4. Remove Trim.
5. Slide glass to right side of replace to remove (Figure 4).
CAUTION:Even though the glass is safety glass it may
break if bumped, struck of dropped. Care must be
taken when handling the glass.
6. Pull the front edge of the plastic Ember Bed or plastic
grate up and forward until the rear tab releases from
the ledge located at the bottom of the Mirror (Figure 6).
!IMPORTANT:Only handle the Log Set Assembly by the
Ember Bed or plastic grate.
!NOTE:Log Set Assembly ts tightly into rebox, some
force may be necessary to remove.
7. Loosen but do not remove the two (2) Philips screws that
clamp the Mirror in place, and swivel down so that the
clamp clears the edge of the Mirror (Figure 8).
Mirror
Clamp
Figure 8
Back
Ledge
Log
Ember Bed
Rear
Tab Front
Edge
Side Section
Figure 6
8. Push the Mirror out from behind to clear the frame and
remove.
9. Insert replacement Mirror top end rst and lay the bottom
end gently in the bottom track of the frame.
10. Tighten clamps back into place and re-assemble rebox
in reverse order as described above.
Figure 7
Log Set Assembly
LED Wire
Harness
Lower
Bulbs (3)
Plastic
Bushing
Flicker Rod
! NOTE:Lower bulbs are accessible without moving
Flicker Rod. If additional room is required, twist Plastic
Bushing as shown in inset of Figure 7 until it allows the
Flicker Rod to slide up from bracket. The spring on the
opposite end of the Flicker Rod is exible enough to
allow Flicker Rod to be turned away, allowing greater
access to bulbs.
9. Unscrew bulbs counter clockwise to remove.
10. Insert new bulbs and screw in clockwise.
11. Move Flicker Rod back into place (if applicable) and
ensure Plastic Bushing is turned to lock rod in place.
14. Reconnect LED harness.
15. Install the Log Set Assembly by placing the front, bottom
edge of the Ember Bed in the track behind the control
panel. Once in place, push down on the back edge of
the Ember Bed until the rear tab snaps into place under
the Mirror (Figure 6).
16. Lay unit on it’s back and slide Front Glass back into
position and attach Trim.

11
11. To replace the Remote Switch Board, properly orientate
the replacement board and re-attach to plastic switch
housing using the two (2) screws removed in step 10.
Re-assemble rebox following steps 1 through 9 in
reverse order.
To replace Main On/Off Switch, continue to step 12.
12. Remove the Main On/Off Switch by squeezing the two (2)
retaining clips on either side of the switch and from within
the rebox, then push out the front of the unit.
13. Properly orientate the replacement switch and push into
place until retaining clips snap the switch into place.
14. Re-connect the two (2) wires and cable connector as
shown in Figure 9 and re-assemble rebox following
steps 1 through 11 in reverse order.
CAUTION:Internal wiring and colors may not be the
same within the unit being serviced as those shown. To
avoid damage to the unit, damage to property or personal
injury, ensure wires are reconnected to match their
original locations.
FlickerMotor/FlickerRodReplacement
If the replace was operating prior to servicing allow at least
ve (5) minutes for light bulbs and heating element to cool off
to avoid accidental burning of skin.
Disconnect power before attempting any maintenance or
cleaning to reduce the risk of electric shock or damage to
persons.
ReplacementProcedure:
1. Slide rebox out of mantel.
2. Lay unit on it’s back for safe removal of Front Glass.
3. Remove four (4) Phillips screws from right side of Trim
(Figure 4, page 7).
4. Remove Trim.
5. Slide glass to right side of rebox to remove (Figure 4).
CAUTION:Even though the glass is safety glass it may
break if bumped, struck of dropped. Care must be
taken when handling the glass.
6. Pull the front edge of the plastic Ember Bed or plastic
grate up and forward until the rear tab releases from the
ledge located at the bottom of the Mirror (Figure 6,
page 8).
!IMPORTANT:Only handle the Log Set Assembly by the
Ember Bed or plastic grate.
!NOTE:Log Set Assembly ts tightly into rebox, some
force may be necessary to remove.
7. Disconnect LED harness (Figure 7, page 8).
8. Set Log Set Assembly in front of rebox.
9. Locate Flicker Rod and Flicker Motor in the base
assembly (Figure 10, page 10).
MainOn/OffSwitchandRemoteSwitch
BoardReplacement
If the replace was operating prior to servicing allow at least
ve (5) minutes for light bulbs and heating element to cool off
to avoid accidental burning of skin.
Disconnect power before attempting any maintenance or
cleaning to reduce the risk of electric shock or damage to
persons.
ReplacementProcedure:
1. Slide rebox out of mantel.
2. Lay unit on it’s back for safe removal of Front Glass.
3. Remove four (4) Phillips screws from right side of Trim
(Figure 4, page 7).
4. Remove Trim.
5. Slide glass to right side of rebox to remove (Figure 4).
CAUTION:Even though the glass is safety glass it may
break if bumped, struck of dropped. Care must be
taken when handling the glass.
6. Pull the front edge of the plastic Ember Bed or plastic
grate up and forward until the rear tab releases from the
ledge located at the bottom of the Mirror (Figure 6,
page 8).
!IMPORTANT:Only handle the Log Set Assembly by the
Ember Bed or plastic grate.
!NOTE:Log Set Assembly ts tightly into rebox, some
force may be necessary to remove.
7. Disconnect LED harness (Figure 7, page 8).
8. Set Log Set Assembly in front of rebox.
9. Disconnect the two (2) wire clips and cable connector
from the rear of the switch and remote board noting their
original positions (Figure 9).
Figure 9
Exploded view shown for detail
Main On/
Off Switch Remote Switch Board
Cable Connector
Black wire to
“ O” side of
switch
Red wire to
“” side of
switch
Screws (2)
Retainer clips
10. Using a short Phillips screwdriver, remove the two (2)
screws that attach the Remote Switch Board to the
switch housing from within the rebox.

12
10. Turn the plastic bushing on the support bracket until it
allows the Flicker Rod to slide up and out of the bracket
(Figure 10).
11. Gently pull the Flicker Rod away from the motor to
expand the spring attaching the Flicker Rod to the motor
shaft.
12. Using side cutters, cut the spring to release the Flicker
Rod.
DonotremovetheremainingspringfromtheFlicker
Rod.
13. If replacing Flicker Rod only:
i) Remove remaining spring from Flicker Motor shaft.
ii) Push smaller opening of rubber sleeve from
Replacement Part Kit onto the Flicker Motor shaft.
iii) Push larger end of replacement Flicker Rod into open
end of rubber sleeve.
iv) Move plastic bushing from old to new Flicker Rod in
the same position and slide rod into support bracket.
Turn bushing to lock into place.
v) Follow steps 1 through 8 in reverse order to re-
assemble rebox. Otherwise continue with step 14.
14. Use a short handled Phillips screwdriver to remove the
two (2) screws that attach the Flicker Motor to the bracket
(Figure 10).
15. Cutting as close to the motor as possible, cut each of the
ve (5) colored wires leading from the Flicker Motor.
16. Discard old Flicker Motor.
17. Pick up new Flicker Motor and cut wire leads to 3 ½ inch
long with wire cutters.
18. Using one of the supplied wire connectors from the
Replacement Part Kit, place one (1) yellow wire from the
new Flicker Motor and the yellow wire cut in step 15 into
each terminal.
19. Secure the wire connector by crimping the 3M symbol
with pliers.
20. Pull on end of wires to ensure a strong connection.
21. Repeat the process for the four (4) remaining wires.
Ensurethatallwiresarepairedbycolorineach
connector.
!NOTE:In the event that multiple Flicker Motors were
already replaced within unit, or if required wiring has been
cut too short, it may be necessary to replace Flicker Motor
and the attached cable as a whole.
To do so:
i) Follow steps 1 through 12 and 14.
ii) Follow steps 1 through 8 from Mirror Replacement
procedure (page 8) to remove Mirror.
iii) Cut all cable ties that bind the Flicker Motor Cable and
other wires together (wires and cable run behind the
Mirror and up the corner of the rebox to the Remote
Receiver Board).
iv) Unplug Flicker Motor Cable from Remote Receiver
Board (Figure 12, page 11).
v) Discard defective Flicker Motor and cable.
vi) Plug in replacement Flicker Motor into Remote
Receiver Board and run cable down back corner of
the rebox, using cable clamps and ties as needed.
vii) Properly orientate and attach new Flicker Motor to
bracket using screws from step 14.
vii) Re-install Mirror and continue with step 23 below.
22. Properly orientate and secure the replacement Flicker
Motor to the bracket with screws removed in step 14.
23. Push smaller opening of rubber sleeve from Replacement
Part Kit onto the Flicker Motor shaft.
24. Push larger end of replacement Flicker Rod into open
end of rubber sleeve.
25. Move plastic bushing from old to new Flicker Rod in the
same position and slide rod into support bracket. Turn
bushing to lock into place.
26. Follow steps 1 through 8 in reverse order to re-assemble
rebox.
RemoteControlReplacement
Remote Control hand held transmitters require no
replacement procedure however, a reinitialization procedure
may need to be followed. Refer to Page 3 for the Remote
Initialization procedure.
If the replace was operating prior to servicing allow at least
ve (5) minutes for light bulbs and heating element to cool off
to avoid accidental burning of skin.
Disconnect power before attempting any maintenance or
cleaning to reduce the risk of electric shock or damage to
persons.
ReceiverReplacementProcedure:
1. Slide rebox out of mantel.
2. Lay unit on it’s back for safe removal of Front Glass.
3. Remove four (4) Phillips screws from right side of Trim
(Figure 4, page 7).
4. Remove Trim.
5. Slide glass to right side of rebox to remove.
CAUTION:Even though the glass is safety glass it may
break if bumped, struck of dropped. Care must be
Figure 10 Flicker Rod
Support
bracket Plastic
bushing
Flicker Motor
Screws (2)
5 wire
cable

13
taken when handling the glass.
6. Pull the front edge of the plastic Ember Bed or plastic
grate up and forward until the rear tab releases from the
ledge located at the bottom of the Mirror (Figure 6,
page 8).
!IMPORTANT:Only handle the Log Set Assembly by the
Ember Bed or plastic grate.
!NOTE:Log Set Assembly ts tightly into rebox, some
force may be necessary to remove.
7. Disconnect LED harness (Figure 7, page 8).
8. Set Log Set Assembly in front of rebox.
9. Loosen but do not remove the two (2) Philips screws that
clamp the Mirror in place, and swivel down so that the
clamp clears the edge of the Mirror (Figure 8, page 8).
10. Push the Mirror out from behind to clear the frame and
remove.
11. Remove the 14 screws that attach the top panel to the
rebox. There are: one (1) screw on either side of the
Purire™ lter; two (2) on each side; and a total of eight
(8) on the top panel (Figure 11).
CAUTION:Internal wiring and colors may not be the
same within the unit being serviced as those shown. To
avoid damage to the unit, damage to property or personal
injury, ensure wires are reconnected to match their
original locations.
16. Feed Antenna wire through rubber housing and out the
back corner of the rebox.
17. Follow steps 1 through 12 in reverse order to re-
assemble the rebox.
HeaterAssemblyandCutout
Replacement
If the replace was operating prior to servicing allow at least
ve (5) minutes for light bulbs and heating element to cool off
to avoid accidental burning of skin.
Disconnect power before attempting any maintenance or
cleaning to reduce the risk of electric shock or damage to
persons.
ReplacementProcedure
1. Remove the rebox from the mantel.
2. Remove the 14 screws that attach the top panel to the
rebox. There are: one (1) screw on either side of the
Purire™ lter; two (2) on each side; and a total of eight
(8) on the top panel (Figure 11).
3. Remove top panel and Purire™ lter (lift lter straight up
and out of rebox).
4. To replace Cutout only:
i) Remove the one (1) small Phillips screw that attaches
the Cutout to the Heater Assembly as shown in
Figure 13.
Figure 11
Screws to Remove
Top View
12. Remove top panel.
13. The Remote Control Receiver board is fastened to the
back, right hand corner panel of the rebox by seven (7)
mounting studs (Figure 12). Squeeze each mounting
stud’s clasp to release the circuit board from the rebox.
!NOTE: If mounting studs are damaged, replacement
mounting studs will need to be inserted from the outside
of the rebox. It is recommended to attempt to release
the receiver board without cutting mounting studs.
14. Properly orientate the replacement Remote Receiver
board and push it onto the seven (7) mounting studs until
the clasps of the mounting studs snap the board into
place.
15. Disconnect one of the wire leads from the original control
board (which are still connected to parts within the
rebox) and immediately connect it to the new control
board’s terminal, matching its position. Continue with the
remaining two (2) wires and ve (5) cable connectors,
using the same procedure.
Figure 12 Antenna wire
5 color cable to
Flicker Motor
Cable connector to
upper and lower light
harness
Cable connector
to Log Set LED
harness
4 wires to Heater
Assembly
①
②
③
①
②
③
Red wire to Main On/Off Switch
White wire to Cutout
Black wire from power cord
Mounting studs (7)

14
ii) Properly orientate replacement Cutout and attach to
Heater Assembly with screw from step 4.
iii) Disconnect the two (2) wires from the defective
Cutout (one (1) from the Remote Receiver board, and
one (1) from the Heater Element with a piggy-back to
the Motor), noting their original locations.
Figure 13 Heater Assembly
Cutout and
screw (1)
Retaining screw
Purire™
lter
iv) Referring to Figure 14, connect the new Cutout’s two
(2) wires to the Remote Receiver board and Heater
Element and Motor.
v) Follow steps 1 through 3 in reverse order to re-
assemble rebox.
5. To replace Heater Assembly:
i) Remove the one (1) small Phillips screw that attaches
the Cutout to the Heater Assembly as shown in
Figure 13 and stow Cutout safely aside.
ii) Remove the Phillips retaining screw using a short
handled driver. This will release the Heater Assembly
from the rebox (Figure 13).
iii) With Heater Assembly in hand, remove the two (2)
mounting brackets and element bafe. Two (2)
Phillips screws hold each mounting bracket to the
Heater Assembly and four (4) screws attach the bafe
to the element (2 on top and 2 from underneath).
iv) Using screws removed in step iii, attach mounting
brackets and bafe to replacement Heater Assembly.
v) Disconnect one of the wire leads from the defective
Heater Assembly (which are still connected to itself
and the Remote Receiver board) and immediately
connect it to the new Heater Assembly’s terminal,
matching its position. Continue with the remaining
wires using the same procedure (refer to Figure 14).
 CAUTION:Internal wiring and colors may not be the
same within the unit being serviced as those shown. To
avoid damage to the unit, damage to property or personal
injury, ensure wires are reconnected to match their
original locations.
vi) Properly orientate replacement Heater Assembly
into top of rebox and re-attach to the chassis using
screw removed in step i.
vii) Re-attach Cutout to replacement Heater Assembly
using small Phillips screw removed in step 1.
viii) Follow steps 1 through 3 to re-assemble rebox.
PowerCordReplacement
If the replace was operating prior to servicing allow at least
10 minutes for light bulbs and heating element to cool off to
avoid accidental burning of skin.
Disconnect power before attempting any maintenance or
cleaning to reduce the risk of electric shock or damage to
persons.
ReplacementProcedure:
1. Remove the rebox from the mantel.
2. Remove the 14 screws that attach the top panel to the
rebox. There are: one (1) screw on either side of the
Purire™ lter; two (2) on each side; and a total of eight
(8) on the top panel (Figure 11, page 11).
3. Remove top panel and Purire™ lter (lift lter straight up
and out of rebox).
4. Lay unit on it’s back for safe removal of Front Glass.
5, Remove four (4) Phillips screws from the right side of
Figure 14 Remote
Receiver board
Mounting
brackets (2)
Element
Bafe
screws (4)
①
②
③
Long white wire from Cutout to JP16 terminal
Short white wire from Cutout to bottom Element terminal
then piggy-back to bottom, right terminal of Motor
Red wire from bottom, left Motor terminal to cable connector
①
②
⑥
⑤
④
③
④
⑤
⑥
Black wire from top, right of cable connector to top, front
Element terminal
Blue wire from top Motor terminal to cable connector
Black wire from bottom, right of cable connector to top,
inside Element terminal
Heater
Assembly

15
Trim (Figure 4, page 7).
6. Remove Trim.
7. Slide glass to right side of rebox to remove (Figure 4).
CAUTION:Even though the glass is safety glass it may
break if bumped, struck of dropped. Care must be
taken when handling the glass.
8. Pull the front edge of the plastic Ember Bed or plastic
grate up and forward until the rear tab releases from the
ledge located at the bottom of the Mirror (Figure 6,
page 8).
!IMPORTANT:Only handle the Log Set Assembly by the
Ember Bed or plastic grate.
!NOTE:Log Set Assembly ts tightly into rebox, some
force may be necessary to remove.
9. Disconnect LED harness (Figure 7, page 8).
10. Set Log Set Assembly in front of rebox.
11. Loosen but do not remove the two (2) Philips screws that
clamp the Mirror in place, and swivel down so that the
clamp clears the edge of the Mirror (Figure 8, page 8).
12. Disconnect the black wire from the back of the Main On/
Off Switch (Figure 9, page 9).
13. Cut all cable ties that bind the black wire to other cables
and wires as it leads up the rear corner of the rebox.
Figure 15
14. Disconnect the black wire from the Remote Receiver
board (Figure 15).
15. Using pliers, squeeze the sides of the plastic wire clamp
on the Power Cord from inside the chassis and push it
through the sheet metal.
16. Release clamp from the Power Cord and remove Power
Cord from the rebox.
17. Run replacement Power Cord through the rebox as
above and connect wire ends as described in Figure 15.
18 Leave two (2) inches of slack in cord and secure in place
with clamp.
19. Follow steps 1 through 11 in reverse order to re-asseble
the rebox.
Antenna wire
Power cord
Remote Receiver
board
①
②
①
②
Black wire with smooth sides (from narrow blade of
plug) leading to Main On/Off Switch
Black wire with ridged sides (from wide blade of plug)
leading to JP15 terminal of Remote Receiver board