Dimplex SPF1808L-IR User manual

7215900100R00
IMPORTANT SAFETY INFORMATION: Read this manual before attempting to
install or use the Dimplex Electric Fireplace. Always comply with the warnings and
safety instructions contained in this manual to prevent personal injury or property
damage.
To view the full line of Dimplex products, visit www.dimplex.com
Owner’s Manual
Models SPF1808L-IR (6910280100)
SPF2308L-IR (6910290100)
A BRAND OF GLEN DIMPLEX AMERICAS

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Table of Contents
Conventions used in this manual:
!NOTE: Procedures and techniques considered important enough to emphasize.
CAUTION: Procedures and techniques which, if not carefully followed, will result in
damage to the equipment.
WARNING: Procedures and techniques which, if not carefully followed, will expose
the user to the risk of re, serious injury, or death.
Welcome .............................................................3
IMPORTANT INSTRUCTIONS............................4
Specications ......................................................6
Installation ...........................................................7
Operation.............................................................8
Maintenance...................................................... 11
Troubleshooting.................................................13
Warranty............................................................14
Technical Support..............................................16

3
Welcome
Thank you for purchasing a Dimplex Electric Fireplace. Please use our
convenient online registration page to record your model and serial numbers for
future reference at:
www.dimplex.com/register
CAUTION: Read all instructions and warnings carefully before starting installation.
Failure to follow these instructions may result in a possible electric shock or re hazard
and will void the warranty.
Serial Number
Model Number
ELECTRIC FIREPLACE FOYER ÉLECTRIQUE CHIMENEA ELÉCTRICA
3165189
SP2320-IR-FGPB
XXXXXXXXXXXXX
VOLTS/ VOLTIOS AMPS/AMPÈRES/ AMPERO Hz
CAT. #
№ DE CAT.
CAT. NO.
ETL #
SERIAL NO. / № DE SÉRIE /№ DE SERIE:
24120SLF SO 693
7122520X00RXX
CAUTION:
ATTENTION
PRECAUCIÓN
MADE IN CHINA FOR: / FAIT EN CHINE POUR:
HECHO EN CHINA POR:
MODEL:
MODÈLE:
MODELO:
6910290100
NO NEED TO RETURN TO THE STORE
Questions with operation or assembly? Require Parts Information?
Product Under Manufacturer’s Warranty?
Contact us at: www.dimplex.com/customer_support
For Troubleshooting and Technical Support
OR Toll-Free 1-888-346-7539
In order to better serve you, please have your model and serial numbers
ready or register your product online before calling (see above).

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Read this manual before attempting
to install or use the electric fireplace.
Always comply with the warnings and
safety instructions contained in this
manual to prevent personal injury or
property damage.
When using electrical appliances, basic
precautions should always be followed
to reduce the risk of fire, electric shock
and injury to persons, including the
following:
• This appliance is hot when in use.
To avoid burns, do not let skin touch
hot surfaces. Keep combustible
materials, such as furniture, pillows,
bedding, papers, clothes and
curtains at least 3 ft. from the front of
this appliance and keep away from
sides and rear.
• Extreme caution is necessary when
any heater is used by, or near,
children or invalids, and whenever
the heater is left operating and
unattended.
• Do not operate any heater with a
damaged cord or plug, after the
appliance malfunctions, or if it has
been dropped or damaged in any
manner. Disconnect from power
and call Technical Service or have it
inspected by qualified electrician.
• To disconnect the fireplace, turn the
controls off, then remove the plug
from the outlet.
• Do not use outdoors.
IMPORTANT INSTRUCTIONS
• Do not insert or allow foreign objects
to enter any ventilation or exhaust
opening as this may cause an
electric shock or fire, or damage the
fireplace.
• All electrical heaters have hot and
arcing or sparking parts inside. Do
not use it in areas where gasoline,
paint or flammable liquids are used
or stored.
• Use this appliance only as described
in the manual. Any other use not
recommended by the manufacturer
may cause fire, electric shock or
injury to persons.
• If possible, always unplug this
appliance when not in use.
• Any repairs to this fireplace should
be carried out by a qualified service
person.
• Under no circumstances should this
fireplace be modified. Parts having
to be removed for servicing must
be replaced prior to operating this
fireplace again.
• This heater is not intended for use
in bathrooms, laundry areas and
similar indoor locations. Never
place heater where it may fall into a
bathtub or other water container.
• Always connect to properly
grounded outlets.
SAVE THESE INSTRUCTIONS

5
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NO USER-SERVICEABLE PARTS INSIDE
• Do not run cord under carpeting.
Do not cover cord with throw rugs,
runners or the like. Arrange cord
away from traffic areas and where it
will not be tripped over.
• Always plug heaters directly into a
wall outlet/receptacle. Never use
with an extension cord or relocatable
power tap (outlet/power strip).
• To prevent a possible fire, do not
block air intakes or exhaust in any
manner. Do not use on soft surfaces,
like bed, where opening may
become blocked.
• There is a resettable cutout switch
inside the heater. Should the heater
overheat, the cutout will turn the
fireplace heater off. To reset the
cutout switch unplug the unit and
wait 5 minutes before plugging it
back in.
CAUTION: If you need to
continuously reset the cutout,
unplug the unit and call Technical
Support.
• Remote control contains small
batteries. Keep away from children.
If swallowed, seek medical attention
immediately.
IMPORTANT INSTRUCTIONS
FCC Compliance
This equipment has been tested and found
to comply with the limits for Class B digital
devices, pursuant to part 15 of the FCC
rules. These limits are designed to provide
reasonable protection against harmful
interference in a residential installation.
The equipment generates, uses and can
radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference
to radio or television reception, which can
be determined by turning the equipment off
and on. The user is encouraged to try and
correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving
antenna
• Increase the separation between the
equipment and the receiver
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected
• Consult the dealer or an experienced
radio/TV technician for help
This device complies with Part 15 of the
FCC rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. This device must accept any interference
received, including interference that may
cause undesired operation.
Modifications not approved by the party
responsible for compliance could void
user’s authority to operate the equipment.
This Class B digital apparatus complies with
Canadian ICES-003.

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Specications
Electrical
Volts: 120 V~, 60 Hz
Amps: 12.5 A
Watts: 1500 W
Heating: Infrared
Wiring: Plug-In
Bulb Type: LED
Approvals
Dimensions
SPF1808L-IR
Width: 19" (480 mm)
Height: 17" (430 mm)
Depth: 8-1/2" (215 mm)
Weight: 28.6 lbs (13 kg)
Mantel Opening
Width: 18-1/4" (462 mm)
Height: 16-1/2" (419 mm)
SPF2308L-IR
Width: 24-1/4" (615 mm)
Height: 20-1/2" (520 mm)
Depth 8-1/2" (215 mm)
Weight: 33.1 lbs (15 kg)
Mantel Opening
Width: 23-1/4" (590 mm)
Height: 20-1/8" (521 mm)

7
Installation
Figure 1
The replace insert is intended for use with a mantel. Make sure you can access the back
of the mantel as your replace is installed from the back.
Follow the mantel instructions for proper replace installation, if available.
!NOTE The replace insert needs to be secured to the mantel before it is used.
The electric replace air intake is on the back and top of the unit. Do not seal the back of
the mantel or place tight against a wall.
When choosing a nal location for your replace, make sure you will have clear access to
grounded electrical outlet.
If installing the unit in a custom built mantel ensure that there is clearance around the
replace insert as per Figure 1.
≥1"
≥1"
≥1.5"
REAR
VIEW OF
FIREPLACE
REAR
VIEW OF
FIREPLACE
≥1.5"
≥1"
≥1"
REAR VIEW OF FIREPLACE
(A) (B)
Grounding Instructions
• This product is equipped with a cord having an equipment-grounding conductor and a
grounding plug. The plug must be plugged into an appropriate outlet that is properly
installed and grounded in accordance with all local codes and ordinances.
Grounding
Pin
• This heater is for use on 120 volts. The cord has a plug as
shown.
• A 15 Amp, 120 Volt circuit is required. A dedicated circuit is
preferred, but not essential in all cases. A dedicated circuit will
be required if, after installation, the circuit breaker trips or the
fuse blows on a regular basis when the heater is operating.
Additional appliances on the same circuit may exceed the
current rating of the circuit breaker.

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Operation
The fireplace can be operated with the multi–function IR remote control or
from the control buttons located on the top-right corner of the fireplace.
The remote control has an operating range of up to 5.8m / 19ft.
1. Power ON/OFF
2. Mode Button
3. Up/Down Buttons
4. Indicator Icons
5. Digital Display
Remote
154
3
2
Power ON/OFF
The ON/OFF button turns the fireplace ON and OFF. When the fireplace
is OFF, power indicator icon is lit red. Power icon turns green when power
is ON.
The fireplace has a built-in memory function, when turned back on, it
starts at the last used settings except for the timer. If the fireplace insert is
disconnected from the main power source, it reverts to the default settings.
! NOTE: Each time the fireplace insert is plugged in, it runs an internal
program check and the heater will turn on for 5 seconds.

9
Operation
Mode Button
Press the Mode Button to cycle through Heat, Timer or Flame Brightness
set mode.
Heat Set Mode
When active press Up or Down Button to set temperature from 59°F
(15°C) to 86°F (30°C), ON and OF. ‘ON’ means the heater operates
continuously. ‘OF’ (OFF) means only the fan will operate the heater will
be off.
! NOTE: When the heat is turned off, the heating element will shut down
first then the fan after 20 seconds.
Changing the Temperature Unit (°F °C):
Press and hold the Mode Button on the fireplace for 3 seconds to change
the displayed temperature units.
! NOTE: This function cannot be set with the remote control.
Timer Set Mode
When timer mode is activated 0.0 appears on the display and the timer
indicator light is lit yellow. Press Up or Down Button to set the sleep timer
by scrolling through the following:
0.0 (off), 0.5 (30 min), 1.0 (1h), 1.5, 2.0, 2.5 ...9.0.
The fireplace shuts off after the selected time period. Switching the
fireplace off with the Power Button clears any timer setting.
Flame Brightness Set Mode
When set in this mode, use the Up and Down Buttons to select from the
available 6 options: F0 (no flames), F1, F2, F3, F4 and F5 (the brightest
flames and ember bed).

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Operation
UP/DOWN Buttons
These buttons are used to adjust heater, timer and flame settings.
Child Lock Enable & Disable:
When the fireplace is ON, press and hold the Power ON/OFF Button on
the fireplace for 10 seconds. Three beeps and flashing ‘E3’ indicate that
the Child Lock function is activated. The Mode, Up or Down buttons will
not operate and ‘E3’ will be displayed when pressed. The power ON/OFF
button will also not operate, but only beeps will indicate that the child lock
has been activated.
To disable the Child Lock, again press and hold the Power ON/OFF
Button for 10 seconds.
! NOTE: This function can only be done through the fireplace controls, not
using the remote control.

11
Disposal of Used Batteries
Batteries may contain hazardous substances that could be endangering to
environment and human health.
• This symbol marked on the battery and/or packaging indicates that used
batteries shall not be treated as municipal waste. Instead they shall be left at
the appropriate collection point for recycling.
• By ensuring the used batteries are properly disposed of, you will help prevent
potential negative consequences for the environment and human health. The
recycling of materials will help to conserve natural resources.
For more information about collection and recycling of used batteries, please
contact your local municipality, your waste disposal service or the point of sale
where you purchased this item.
Maintenance
Remote Control
The battery compartment is located on the back end of the remote control.
• Press the small tab inward as you slide the battery door open.
• Insert the included or a new CR2025 lithium battery, ensuring the polarities of
the battery match the inside of the battery compartment.
• Re-insert battery door.
!NOTE: The battery should be removed if the product is to be left unused
for a long time.
CAUTION: Non-rechargeable battery is not to be recharged. Exhausted
battery is to be removed from product and properly disposed of.
Replacing the Remote Control Batteries
• When replacing the battery, replace with a new battery of the correct type.
• Do not mix old and new batteries.

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• Clean the metal trim using a water-dampened soft, clean cloth. DO NOT use
brass polish or household cleaners as these products will damage the metal
trim.
• The motors used on the fan and the ame generator assembly are pre-
lubricated for extended bearing life and require no further lubrication. However,
periodic cleaning/vacuuming of the fan/heater and air intake/output vents
is recommended. The heater should be cleaned and inspected regularly,
depending on conditions, and at least at yearly intervals.
WARNING: Any electrical repairs of this unit should be carried out by a
licensed electrician in accordance with national and local codes.
WARNING: Disconnect power by unplugging the power and allowing heater
to cool before attempting any maintenance or cleaning to reduce the risk of
re, electric shock, or injury.
!NOTE: When the heater is not in use, the heater should be stored in a dry
location, away from possible damage. The power cord should be stored
properly to avoid contact with hot or sharp objects.
Maintenance

13
Troubleshooting
PROBLEM POSSIBLE CAUSE SOLUTION
No power,
logs do not
glow.
The unit does not have
power. Check that unit is plugged into a standard 120 volt outlet. Then make
sure power is set at “ON” position.
E1 displayed
on control
panel.
The overheat
protection device has
been engaged.
Unplug unit, wait 5-10 minutes, then
the sensor will reset itself. Plug the unit
back in and turn on the heater. If the
problem persists, call customer service.
E2 displayed
on control
panel.
The ambient
temperature sensor is
broken or not working
correctly.
Unplug unit, wait 5-10 minutes, then
the sensor will reset itself. Plug the unit
back in and turn on the heater. If the
problem persists, call customer service.
E3 displayed
on control
panel.
Child lock function
activate. To inactivate the Child Lock function, holding the POWER button for 10
seconds.
Fan motor
continues
to blow
after unit is
powered
off.
Normal operation This is a standard feature; the blower
runs for an additional 20 seconds to
ensure heat will not be trapped inside
the unit.
Power cord
gets warm to
the touch.
Normal operation. This is normal for a heater appliance
as it requires more current to operate.
Check the connections of the appliance
cord and the outlet. Make sure the plug
ts tightly into the outlet. During use,
check the plug and outlet frequently to
determine if it is HOT; if so, discontinue
use of the appliance and consult with a
qualied electrician to check or change
the overheating outlet(s).

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One Year Limited Warranty
Products to which this limited warranty
applies
This limited warranty applies to your newly
purchased Dimplex electric compact
insert. This limited warranty applies only to
purchases made in any province of Canada
except for Yukon Territory, Nunavut, or
Northwest Territories or in any of the 50
States of the USA (and the District of
Columbia) except for Hawaii and Alaska.
This limited warranty applies to the original
purchaser of the product only and is not
transferable.
Products excluded from this limited
warranty
Light bulbs are not covered by this limited
warranty and are the sole responsibility of
the owner/purchaser. Products purchased
in Yukon Territory, Nunavut, Northwest
Territories, Hawaii, or Alaska are not
covered by this limited warranty. Products
purchased in these States, provinces, or
territories are sold AS IS without warranty
or condition of any kind (including, without
limitation, any implied warranties or
conditions of merchantability or tness for
a particular purpose) and the entire risk of
as to the quality and performance of the
products is with the purchaser, and in the
event of a defect the purchaser assumes
the entire cost of all necessary servicing or
repair.
What this limited warranty covers and for
how long
Products covered by this limited warranty
have been tested and inspected prior to
shipment and, subject to the provisions of
this warranty, Glen Dimplex Americas Ltd.
(herein called Glen Dimplex Americas)
warrants such products to be free from
defects in material and workmanship for a
period of 12 months from the date of the
rst purchase of such product.
The limited 12 month warranty period
also applies to any implied warranties that
may exist under applicable law. Some
jurisdictions do not allow limitations on how
long an implied warranty lasts, so the above
limitation may not apply to the purchaser.
What this limited warranty does not cover
This limited warranty does not apply
to products that have been repaired
(except by Glen Dimplex Americas or its
authorized service representatives) or
otherwise altered. This limited warranty
does further not apply to defects resulting
from misuse, abuse, accident, neglect,
incorrect installation, improper maintenance
or handling, or operation with an incorrect
power source.
What you must do to get service under this
limited warranty
Defects must be brought to the attention
of Technical Service at 1-888-346-7539.
Please have proof of purchase, catalogue/
model and serial numbers available when
calling. Limited warranty service requires a
proof of purchase of the product.
What Glen Dimplex Americas will do in the
event of a defect
In the event a product or part covered by this
limited warranty is proven to be defective
in material or workmanship during the 12
month limited warranty period you have the
following rights:
• Glen Dimplex Americas will in its sole
Warranty

15
rights which vary from jurisdiction to
jurisdiction. The provisions of the United
Nations Convention on Contracts for the
Sale of Goods shall not apply to this limited
warranty or the sale of products covered by
this limited warranty.
What Glen Dimplex Americas and its dealers
and service agents are also not responsible
for:
IN NO EVENT WILL GLEN DIMPLEX
AMERICAS, OR ITS DIRECTORS,
OFFICERS, OR AGENTS, BE LIABLE
TO THE PURCHASER OR ANY THIRD
PARTY, WHETHER IN CONTRACT, IN
TORT, OR ON ANY OTHER BASIS, FOR
ANY INDIRECT, SPECIAL, PUNITIVE,
EXEMPLARY, CONSEQUENTIAL, OR
INCIDENTAL LOSS, COST, OR DAMAGE
ARISING OUT OF OR IN CONNECTION
WITH THE SALE, MAINTENANCE, USE,
OR INABILITY TO USE THE PRODUCT,
EVEN IF GLEN DIMPLEX AMERICAS
OR ITS DIRECTORS, OFFICERS, OR
AGENTS HAVE BEEN ADVISED OF
THE POSSIBILITY OF SUCH LOSSES,
COSTS OR DAMAGES, OR IF SUCH
LOSSES, COSTS, OR DAMAGES ARE
FORESEEABLE. IN NO EVENT WILL
GLEN DIMPLEX AMERICAS, OR ITS
OFFICERS, DIRECTORS, OR AGENTS
BE LIABLE FOR ANY DIRECT LOSSES,
COSTS, OR DAMAGES THAT EXCEED
THE PURCHASE PRICE OF THE
PRODUCT.
SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION
OR EXCLUSION MAY NOT APPLY TO THE
PURCHASER.
discretion either repair or replace such
defective product or part without charge.
If Glen Dimplex Americas is unable
to repair or replace such product or
part, or if repair or replacement is not
commercially practicable or cannot be
timely made, Glen Dimplex Americas
may, in lieu of repair or replacement,
choose to refund the purchase price for
such product or part.
• Limited warranty service will be
performed solely by dealers or service
agents of Glen Dimplex Americas
authorized to provide limited warranty
services.
• The purchaser is responsible for removal
and transportation of such product or
part (and any repaired or replacement
product or part) to and from the
authorized dealer’s or service agent’s
place of business.
• This limited warranty does not entitle the
purchaser to on-site or in-home services.
On-site or in-home services may be
performed at the purchaser’s specic
request and expense at Glen Dimplex
Americas then-current rates for such
services.
• Glen Dimplex Americas will not be
responsible for, and the limited warranty
services shall not include, any expense
incurred for installation or removal of
the product or part (or any replacement
product or part) or any labour or
transportation costs. Such costs shall be
the purchaser’s responsibility.
How State and Provincial law apply
This limited warranty gives you specic
legal rights, and you may also have other
Warranty

In keeping with our policy of continuous
product improvement, we reserve the right
to make changes without notice.
Glen Dimplex Americas
1-888-346-7539 | www.dimplex.com
© 2020 Glen Dimplex Americas
Technical Service
Contact our friendly customer service team for technical and trouble-shooting
support. Make sure you have your sales receipt, location of purchase, and the
model and serial number of your product.
1-888-346-7539 | www.dimplex.com/contact_us