Dimplex IGNITE XL BOLD User manual

Installation and User’s Guide
IMPORTANT SAFETY INFORMATION:
Read this manual first before attempting to install or use this electric fireplace. Always comply with the
warnings and safety instructions contained in this manual to prevent personal injury or property damage.
To view the full line of Dimplex products, visit www.dimplex.com
7216300100R03
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Models
XLF5017-XD
XLF6017-XD
XLF7417-XD
XLF8817-XD
XLF10017-XD
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Welcome ....................................................................3
IMPORTANT INSTRUCTIONS ...................................................4
FCC Compliance ............................................................5
Technical Specifications .......................................................6
Electrical Rating .............................................................6
UL Listing ..................................................................6
Product Dimensions ..........................................................6
Package Contents ............................................................7
Installation...................................................................9
Placement..................................................................9
Preparing the Firebox for Installation ............................................10
Installation Instructions.......................................................11
Electrical Installation.........................................................14
Heater Hardware Disconnect ..................................................16
Mirrored Glass Installation ....................................................17
Media Arrangement .........................................................17
Side Glass Installation .......................................................18
Front Glass Installation .......................................................18
Operation ..................................................................19
General Operation ..........................................................19
Hidden Touch Controls.......................................................19
Remote Operation ..........................................................19
App ......................................................................19
Resetting the Temperature Cutoff Switch.........................................22
Maintenance ................................................................23
Troubleshooting .............................................................24
Wiring Diagrams .............................................................25
Warranty ...................................................................27
Conventions used in this manual:
!NOTE: Procedures and techniques that are considered important enough to emphasize.
CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment.
WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of re,
serious injury, or death.
Table of Contents

3
Model MOD
Serial Number
NO NEED TO RETURN TO THE STORE
If you have questions regarding the operation of this product or if you require
service, before returning this product to the place of purchase,
Contact us at: www.dimplex.com/customer_support
For Troubleshooting and Technical Support
OR Toll-Free 1-888-346-7539
Please have your model number and product serial number ready.
QR Code label
(behind front glass)
For more information on
the Flame Connect app,
visit dimplex.com/fcapp
Welcome
Thank you and congratulations for choosing to purchase a Dimplex replace.
Please carefully read and save these instructions.
WARNING: Read all instructions and warnings carefully before starting installation. Failure to follow these
instructions may result in a possible electric shock, re hazard and will void the warranty.
Please record your model and serial numbers for future reference. Model and serial numbers can be found on the
label located behind the front glass of your replace.
Model and serial
number label
(behind front glass)

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When using any electrical appliance, basic
precautions should always be followed to reduce
the risk of re, electric shock, and injury to persons.
These precautions include:
①Read all instructions before using this electric
fireplace.
WARNING: High temperatures may be
generated under certain abnormal conditions. Do
not partially or fully cover orobstruct the front of
the fireplace.
② This fireplace is hot when in use. To avoid burns,
do not let bare skin touch hot surfaces. The trim
around the heater outlet becomes hot during
heater operation. Keep combustible materials,
such as furniture, pillows, bedding, papers,
clothes, and curtains at least 3 feet (0.9m) from
the front of the fireplace.
③ Extreme caution is necessary when the fireplace
is used by or near children or people with
disabilities and whenever the fireplace is left
operating and unattended.
④Always turn off the fireplace when it is not in use.
⑤Do not operate the fireplace after it malfunctions,
has been dropped, or damaged in any manner.
Disconnect power at the service panel and have
the fireplace inspected by a reputable electrician
before using.
⑥ Do not use this fireplace outdoors.
⑦ Never locate the fireplace where it may fall into a
bathtub or other water container.
⑧Do not insert or allow foreign objects to enter
any ventilation or exhaust opening as this may
cause an electric shock, fire, or damage to the
fireplace.
⑨ To prevent a possible fire, do not block air
intakes or exhaust in any manner.
⑩To disconnect the heater, turn the unit off with
the controls and turn off the power to the heater
circuit at the main disconnect panel.
⑪All electrical heaters have hot and arcing or
sparking parts inside. Do not use it in areas
where gasoline, paint, or flammable liquids are
used or stored.
⑫ Do not modify this fireplace. Use it only as
described in this manual. Any other use may
cause fire, electric shock, or injury to persons.
⑬Do not burn wood or other materials in this
fireplace.
⑭Disconnect all power coming to the fireplace at
the main service panel before performing any
cleaning or maintenance.
⑮ When transporting or storing the fireplace, keep
it in a dry place, free from excessive vibration,
and store to avoid damage.
⑯ Always use a qualified technician or service
agency to repair this fireplace.
!NOTE: Changes or modifications not
expressly approved by the party responsible
for compliance could void user’s authority to
operate the equipment.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NO USER-SERVICEABLE PARTS INSIDE
SAVE THESE INSTRUCTIONS
IMPORTANT INSTRUCTIONS

5
FCC Compliance
CAUTION: This unit has been tested and found
to comply with the limits for Class B digital
device, pursuant to part15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This unit generates, uses
and can radiate radio frequency energy and, if
not installed and used in accordance with the
instructions, may cause harmful interference
to radio or television reception, which can be
determined by turning the unit OFF and ON,
the user is encouraged to try to correct the
interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the unit and the
receiver.
Connect the unit into an outlet on a circuit different
from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV
technician for help.
This unit complies with Part15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This unit may not cause harmful interference,
and (2) this unit must accept any interference
received, including interference that may cause
undesired operation.
FCC CAUTION: Any changes or modications
not expressly approved by the party responsible
for compliance could void the user’s authority to
operate this equipment.
IMPORTANT INSTRUCTIONS
WARNING: This product can expose you to
chemicals including nickel which is known to
the State of California to cause cancer. For more
information, visit www.P65Warnings.ca.gov

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UL Listing
File Number: E71416
Model Reference
XLF5017-XD 6911580000
XLF6017-XD 6911590000
XLF7417-XD 6911600000
XLF8817-XD 6911610000
XLF10017-XD 6911620000
Electrical Rating
Voltage: 120 V (3-Wire) or 240 V (4-Wire)
Power: 1500W at 120V, 2500W at 240V
Product Dimensions
2323 77//88""
[607mm][607mm]
1111 33//88""
[289mm][289mm]
18"18"
[456mm]456mm]
4433//88""
[112mm]112mm]
Technical Specifications
Model A
XLF5017-XD 49" 1246 mm
XLF6017-XD 61 5/8"1565 mm
XLF7417-XD 74 1/8"1883 mm
XLF8817-XD 86 11/16"2202 mm
XLF10017-XD 99 1/4"2521 mm
A

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Package Contents
Image Description Quantity
XLF5017-XD XLF6017-XD XLF7417-XD XLF8817-XD XLF10017-XD
Firebox 1 1 1 1 1
Front Glass 1 1 1 1 1
Mirrored
Glass 11111
Side Glass 2 2 2 2 2
Closed Side
Trim 22222
Open Side
Trim 22222
Mirrored
Glass Bracket
(lengths may
vary)
22333
Bag of Small
Acrylic
Crystals
11111
Large
Acrylic
Crystals
56779
Extra-Large
Acrylic
Crystals
34567

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Package Contents
Image Description XLF5017-XD XLF6017-XD XLF7417-XD XLF8817-XD XLF10017-XD
Driftwood 6 8 9 10 11
Remote
Control 11111
User’s and
Installation
Guide
11111
Do not dispose of the suction cup
after installation. Keep it in a secure
location as it will be helpful for
maintenance and service of the unit.
Suction Cup 1 1 1 1 1
Hardware Kit
Mounting
Brackets 44666
Front Glass
Brackets 12222
1" Wood
Screws 44466
Black
M3x10
Screws
11 14 14 18 18
Bubble
Level 11111

9
Placement
!NOTE: It is recommended that the bottom of the unit be mounted between 5" (13cm) and 40" (102cm) from the
ground to maintain an optimized viewing angle of the ame.
WARNING: The top of the replace must be installed a minimum of 24" (61cm) from the ceiling.
The replace must be installed a minimum of 5" (13cm) from the ground.
Installation in a Bathroom
If this unit is installed in a bathroom, it must be protected by a GFCI receptacle or circuit. If a receptacle is used, it
must be readily accessible.
This electrical appliance is NOT watertight. To prevent electric shock, it must be installed as to prevent water from
entering unit, or installed away from showers, tubs, etc. Never locate replace where it may fall into a bathtub or
other water container.
Wi-Fi
For installations where the use of the Flame Connect app is desired, ensure the replace is located within range of a
Wi-Fi network.
Installation Recommendations for Overhanging Objects
For overhanging temperature-sensitive objects, such as a television, a mantel, or artwork, always follow the
recommendations provided by its manufacturer for installation over a heater.
!NOTE: Using normal heat mode, surfaces 7" (18cm) above the replace will not exceed 40° C, as long as
installation procedures are followed and heater inlet and outlet are not obstructed.
Installation

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Installation
Preparing the Firebox for Installation
!NOTE: For multi-unit installation, refer to instructions provided with the accessory
kit (XLFXDLINK, sold separately).
1. Remove packing support brackets by removing the 2 screws on the top and on the
1 screw on the bottom of each bracket. (Figure1) These brackets and screws can
be discarded.
2. Install the desired side trim option on each side of the rebox. Install the side panel
using 7 black screws.
• For open sides, select the open side trim. (Figure2)
• For closed sides, install the closed side trim. (Figure3) Do not install the side glass
panels in this conguration.
• For multi-unit installations, remove side panels on adjoining sides by removing the
9 screws. (Figure4) Do not install any trim or side glass on adjoining sides.
Figure2 Figure3
Figure4
Figure5
Figure 6 Figure 7
Figure1
3. Install the optional power cord accessory if desired,
following the instructions in the Electrical Installation section
(p.15). (XLFXDPLUG, sold separately)
4. If a permanently heat-disabled installation is desired, follow
the instructions to disable the heater in the Permanent Heat
Disable section (p.16).
5. Carefully lay the rebox on its back and install the mounting
brackets to the top and bottom of the rebox with the black
screws provided. (Figure5)
!NOTE: There are 4 mounting brackets for
XLF5017-XD and XLF6017-XD units (Figure6), and 6
mounting brackets for XLF7417-XD, XLF8817-XD and
XLF10017-XD units. (Figure7)
!NOTE: The mounting brackets are equipped with slots to
allow small adjustments to t the framing. Ensure all the
brackets are aligned.