Dimplex purifire DF3220 Sseries User manual

Serial Number
Model Number
CAT Number
Quality checked by:
Valued Customer,
We are pleased that you have chosen to purchase an electric
fireplace product manufactured by Dimplex North America Ltd.
Over the years, valuable memories will occur around the warmth
and comfort of your hearth. Thank you for allowing our product
to be the backdrop for those special moments. 7208690100REV01
PRACTICAL USER’S GUIDE
FOR THE DIMPLEX
ELECTRIC FIREPLACE
MODEL NUMBER:
DF3220 series
EU RU UA FR ES IT DE PL

QUICK REFERENCE GUIDE
1. Prior to the first use of the fireplace verify the following:
• Are the circuit breakers for the unit on?
• Are the light bulbs in your fireplace loose? (to check, follow
the instructions for replacing the light bulbs under the
Maintenance section of this manual)
2. The heater on your fireplace may emit a slight, harmless odor
when first used. This odor is a normal condition caused by the
initial heating of internal heater parts and will not occur again.
3. If your heater does not emit heat, ensure the switch is on and
the thermostat is turned fully clockwise. If this does not work,
switch the unit off for 5 minutes and try again. Consult page 5 of
your Practical User’s Guide for further information.
CONTENTS
PAGE 1 Important Instructions
PAGE 2 Model and Serial Number Information
PAGE 3 Site selection and preparation
PAGE 3 Fireplace Installation
PAGE 5 Operation
PAGE 9 Maintenance
PAGE 12 Warranty

IMPORTANT INSTRUCTIONS
PLEASE RETAIN THIS USER’S GUIDE FOR FUTURE REFERENCE
When using electrical appliances, basic precautions should always be followed to reduce the risk of fire,
electric shock, and injury to persons, including the following:
1. Read all instructions before using the electric fireplace.
2. This fireplace is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. The trim
around the heater outlet becomes hot during heater operation. Keep combustible materials, such as
furniture, pillows, bedding, papers, clothes, and curtains at least 0.9m from the front of the unit.
3. Extreme caution is necessary when any heater is used by or near children or invalids and whenever
the unit is left operating and unattended.
4. Young children should be supervised to ensure that they do not play with the appliance.
5. The appliance is not intended for use by young children or infirmed persons without supervision.
6. The appliance must be positioned so that the plug is accessible.
7. Always unplug the electric fireplace when not in use.
8. If the supply cord is damaged, it must be replaced by the manufacturer, or its service agent, or a
qualified person in order to avoid a hazard.
9. Do not operate any unit with a damaged cord or plug, or if the heater has malfunctioned, or if the
electric fireplace has been dropped or damaged in any manner. Return heater to authorized service
facility for examination, electrical or mechanical adjustment, or repair.
10. Do not use outdoors.
11. Do not use this fireplace in the immediate surroundings of a bath, a shower or a swimming pool.
12. Do not install the fireplace directly on carpet or a similar surface which may restrict air circulation
beneath the unit.
13. Do not run the cord under carpeting. Do not cover cord with throw rugs, runners, or the like. Arrange
cord away from traffic area and where it will not be tripped over.
14. Do not locate the heater immediately below a fixed socket-outlet.
15. To disconnect the fireplace, turn the controls off, then remove the plug from the outlet.
16. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an
electric shock or fire, or damage to the heater.
17. To prevent a possible fire, do not block air intake or exhaust in any manner. Do not use on soft
surfaces, like a bed, where openings may become blocked.
18. All electrical heaters have hot and arcing or sparking parts inside. Do not use in areas where
gasoline, paint, or flammable liquids are used or stored or where the unit will be exposed to
flammable vapors.
19. Do not modify the electric fireplace. Use it only as described in this manual. Any other use not
recommended by the manufacturer may cause fire, electric shock or injury to persons.
20. Avoid the use of an extension cord. Extension cords may overheat and cause a risk of fire. If you
must use an extension cord, the cord must be 3-core type and have a rating no less than 13 amps.
21. Do not burn wood or other materials in the electric fireplace.
22. Do not strike the fireplace glass.
23. Always use a certified electrician should new circuits or outlets be required.
24. Always use properly grounded, and fused outlets.
25. Disconnect all power supply before performing any cleaning, maintenance or relocation of the unit.
26. When transporting or storing the unit and cord, keep in a dry place, free from excessive vibration and
store so as to avoid damage.
27. WARNING: In order to avoid overheating, do not cover the heater.
SAVE THESE INSTRUCTIONS
1

NOTE: Procedures and techniques that are considered important enough to emphasize.
CAUTION: Procedures and techniques, which, if not carefully followed, will result in damage to the
equipment.
WARNING: Procedures and techniques, which, if not carefully followed, will expose the user to the risk of
fire, serious injury, illness or death.
MODEL AND SERIAL NUMBER INFORMATION
If you have any questions regarding our products please have the product model and serial numbers
available upon calling customer service or technical support. To locate the model and serial number
labels see below (FIGURE 1). Record the Model number, Serial number, and CAT number on the front
cover of this manual for future reference.
2
Model Number Serial Number
XXXXX
SERIAL No.
FIGURE 1
Serial Number
Model Number
Firebox
Carton
Model Number
Label
Serial Number
Label

3
NOTE 1
A 13 AMP, 230 VOLT circuit is required. A dedicated circuit is preferred but not essential in all cases. A
dedicated circuit will be required if, after installation, the circuit breaker trips or fuse blows on a regular
basis when the heater is operating. Additional appliances on the same circuit may exceed the current
rating of the circuit breaker.
WARNING
Ensure the power cord is not installed so that it is pinched or against a sharp edge and ensure that the
power cord is stored or secured to avoid tripping or snagging to reduce the risk of fire, electric shock or
injury to persons.
Construction and electrical outlet wiring must comply with local building codes and other applicable
regulations to reduce the risk of fire, electric shock and injury to persons.
Do not attempt to wire your own new outlets or circuits. To reduce the risk of fire, electric shock or injury
to persons, always use a licensed electrician.
SITE SELECTION AND PREPARATION
This section provides instructions for selecting a location and preparing the site to install the fireplace into
your Dimplex mantel surround.
1. Select a suitable location that is not susceptible to moisture and is away from drapes, furniture
and high traffic.
2. For ease of electrical hook up you may wish to locate the fireplace near an existing outlet. (refer
to NOTE 1)
3. Store the fireplace in a safe dry and dust free location.
NOTE
The dimensions of the fireplace are 927mm wide X 805mm high X 356mm deep. The viewing area is
807mm wide and 587mm high. The fireplace does not require any additional venting.
FIREPLACE INSTALLATION
1. Install the Bi-fold doors to the fireplace.
IMPORTANT
Bi-fold doors MUST be installed to the firebox prior to installing firebox to mantel.
BI-FOLD DOOR INSTALLATION (FIGURE 2)
1. Remove the bi-fold doors from packaging.
2. Remove the Philips head screw and the door spacer from the bottom edge of the bi-fold door
opposite of the door handle.
3. Insert the door spacer into the bottom panel ledge mounting hole.
4. Insert the top edge of the bi-fold door into the top door track on the fireplace.
5. Secure the bi-fold door to unit with supplied screw using a short handled screwdriver.
NOTE
If short handled screwdriver is not available tilt the unit back.
6. Repeat steps 2-5 for the other side.

4
Bi-fold Door
Door Spacer
Screw
Bottom Ledge
Mounting Hole
FIGURE 2
2. Install the fireplace assembly into the mantel. (refer to mantel assembly instructions)
IMPORTANT
If not using a Dimplex mantel, the fireplace must be installed in an enclosure with the following
MINIMUM internal/opening dimensions. (FIGURE 3)
FIGURE 3
3. Ensure the MANUAL CONTROL on the unit is in the Remote position (left position).
(refer to electric fireplace manual control instruction section)
4. Plug the fireplace into a 13AMP/230Volt outlet. If the cord does not reach you may use a 3-core type
extension cord rated for a minimum of 13 AMPS.
WARNING
Ensure the power cord is not installed so that it is pinched or against a sharp edge. Also ensure the
power cord is stored or secured to avoid tripping or snagging to reduce the risk of fire, electric shock
or injury to persons.
203mm
811mm
876mm
1282mm
1014
mm
317.5mm

5
OPERATION
ELECTRIC FIREPLACE MANUAL CONTROL
The manual controls for the fireplace are located in the upper right hand corner. (FIGURE 4)
A. Main On/Off Switch
Supplies power to the 3 position manual control switch.
B. 3 Position Manual Control Switch
Remote (left position): The unit is operated with the remote control.
Flame (center position): The flame effect is turned ON.
Flame & Heat (right position): The flame effect and heater are turned ON simultaneously.
When the manual control is in the Flame & Heat position the heater does not run on the
remote operated thermostat. When the heater is ON the red indicator light is activated on the
firebox and the fan and heater are running on low.
NOTE
When the manual control switch is in the Flame and Flame & Heat positions, the fireplace unit will
not operate with the remote control.
SERIAL No.
XXX XX
FIGURE 4
Indicator
Light
C. Initialization
Button
B. 3 Position
Manual
Control
A. Main
On/Off
Switch
C. Initialization Button
Used to synchronize the remote control to the fireplace.
RESETTING THE TEMPERATURE CUTOFF SWITCH
Should the heater overheat, an automatic switch will turn the heater off and it will not come back on
without being reset. The temperature cutoff switch can be reset by unplugging the unit, waiting 5 minutes
and plugging the unit back in.
CAUTION
If you need to continuously reset the heater, unplug the unit and call your local dealer.
REMOTE CONTROL
The remote control has a range of approximately 15.25m, it does not have to be pointed at the fireplace
and can pass through most obstacles (including walls). It is supplied with 243 independent frequencies to
prevent interference with other units.

6
BATTERY INSTALLATION (FIGURE 5)
1. Depress tab on the battery cover on the back of the remote
transmitter and remove battery cover.
2. Install 2 AAA batteries into the remote control (included).
3. Ensure child lock is in the “unlocked” position.
4. Replace the battery cover.
NOTE
When the “BAT” symbol is present on the remote control it is
recommended to replace the batteries promptly, to maintain full
functionality of the remote/fireplace. The remote transmitter has a
battery backup time of only several hours.
INITIALIZING THE REMOTE CONTROL
1. Plug the fireplace into a 13AMP/230Volt outlet.
2. Ensure the Main On/Off switch located in the switch box on the fireplace in the lower right hand
corner is in the ON position.
3. Set the 3 position manual control to the Remote position (left position).
4. Press and hold the initialization button on the unit.
5. While holding the initialization button, press the Flame/Heat ON/OFF button or the Purifire™
ON/OFF button on the remote control transmitter.
6. Release the initialization button on the unit.
7. Press the Flame/Heat On/Off button to turn the Flame/Heat function ON or press the
Purifire™ On/Off button to turn the Purifire™ function ON.
FREQUENCY INTERFERENCE
If the fireplace does not respond properly to the remote control, the remote operating frequency may
have to be reset. The remote control can send another frequency code to the circuit board to eliminate
interference.
1. Simultaneously press the “SLEEP TIMER DOWN” button and the “PURIFIRETM LOW SPEED”
button on the remote control.
2. “COD” will appear in place of the sleep timer digits.
3. Release the “SLEEP TIMER DOWN” button and the “PURIFIRETM LOW SPEED” button.
4. Press the initialization button on the unit.
5. Press the button on the remote.
Your remote will now have a different frequency communicating with the fireplace.
FIGURE 5
Batteries

7
REMOTE CONTROL FUNCTIONS (FIGURE 6)
Batteries
Child
Lock
Temperature
Down
Dimmer
Down
Flame Speed
Down
Sleep Timer
Down
PurifireTM Low
Speed
Temperature Up
Dimmer Up
Flame Speed Up
Sleep Timer Up
PurifireTM High Speed
Flame & Heat
On / Off
PurifireTM
On / Off
Room Temperature
Set Temperature
Dimmer
Flame Speed Control
Sleep Timer
PurifireTM
FIGURE 6
FLAME/HEAT ON/OFF BUTTON
Press the “Flame/Heat On/Off “button to turn the Flame/Heat function ON. When the “Set
Temperature” is higher then the “Room Temperature” the heat will come on. To turn the heat off,
lower the “Set Temperature” so that it’s setting is lower then the “Room Temperature”. The default
temperature setting is 22°C (72°F).
NOTE
When using the remote control the heater runs on a thermostat. Press the “Temperature Up” or
“Temperature Down” button to adjust the set temperature. Once the desired set temperature is reached
the heater will turn OFF. The heater will cycle ON and OFF to maintain the desired set temperature.
PURIFIRETM ON/OFF BUTTON
Press the “Purifire™ On/Off” button to turn the Purifire™ function ON. When the Purifire™ function
is ON the Purifire™ symbol will flash. When off the symbol will be solid. The default setting for the
Purifire™ is set at low speed. Press the “Purifire™ On/Off” button to turn the Purifire™ function OFF.
NOTE
To turn the Flame/Heat and Purifire™ “OFF” at the same time, press both control buttons
simultaneously.
SET TEMPERATURE
1. Press “Flame Heat On/Off” button to turn fireplace on.
2. Press “Temperature Up” to raise thermostat.
3. Press “Temperature Down” to lower thermostat.
4. Press both “Temperature Up” and “Temperature Down” to change °F to °C.

8
FLAME SPEED
1. Press the “Flame/Heat On/Off” button to turn the Flame/Heat ON.
2. Press the “Flame Speed Up” to increase the speed of the flame.
3. Press the “Flame Speed Down” to decrease the speed of the flame.
LIGHT DIMMER
1. Press the “Flame/Heat On/Off” button to turn the Flame/Heat .
2. Repeatedly press the “Light Dimmer Up” or “Light Dimmer Down” button to decrease or
increase the brightness of the upper lights.
CHILD LOCK (FIGURE 7)
1. Depress tab on the battery cover on the back of the remote transmitter and remove the battery
cover.
2. Move “Child Lock” tab to the right to lock the remote transmitter.
3. Move “Child Lock” tab back to the left to unlock the remote transmitter.
4. Replace the battery cover.
NOTE
To temporarily unlock the remote transmitter press (in order) “Temperature Down” then “Temperature
Up” then “Dimmer Down”.
When the remote transmitter’s backlight is illuminated the “Child Lock” is bypassed. When the backlight
is off the “Child Lock” is re-activated.
FIGURE 7
Unlocked Locked
Child Lock Switch
PURIFIRE™
The Purifire™ includes a high efficiency filter to help improve the quality of air.
1. Press the button for the Purifire™ function.
2. Press the “Purifire Low Speed” button or the “Purifire High Speed” button to select LOW or
HIGH.
3. Press the button to turn the Purifire™ ON, press the button to turn the Purifire™ OFF.
SLEEP TIMER
The Sleep Timer automatically shuts off the fireplace after a preset time (from 30 minutes to 8 hours).
1. Press the “Flame/Heat On/Off” button to turn the fireplace ON.
2. To set the sleep timer press the “Sleep Timer Up” button.
3. Set the timer from 30 minutes through 8 hours.
4. The fireplace will automatically turn OFF when the sleep timer reaches 0 minutes.
5. The sleep timer can be cancelled at any time by pressing the “Sleep Timer Down” button
repeatedly until the sleep timer displays “0”.

9
MAINTENANCE
WARNING
Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire, electric shock
or damage to persons.
LIGHT BULB REPLACEMENT
Allow at least 5 minutes for light bulbs to cool before touching bulbs to avoid accidental burning of skin.
Light bulbs need to be replaced when you notice a dark section of the flame or when the clarity and detail
of the log ember bed exterior disappears. There are four bulbs under the log set, which generate the
flames and embers, and two bulbs above the log that illuminate the log exterior.
LOWER LIGHT BULB REQUIREMENTS
Quantity of 4 clear chandelier or candelabra bulbs with an E-14 (small) socket base, 60 watt rating.
DO NOT EXCEED 60 WATTS PER BULB
HELPFUL HINTS
It is a good idea to replace all light bulbs at one time if they are close to the end of their rated life. Group
replacement will reduce the number of times you need to open the unit to replace light bulbs. Care must
be taken when removing the logset as the logset contains LED’s and wires.
TO ACCESS THE LOWER LIGHT BULB AREA:
1. Open the bi-fold doors.
2. Pull the front edge of the plastic ember bed or plastic grate up and forward until the rear tab
releases from the ledge located at the bottom of the mirror.
IMPORTANT
ONLY handle the logset by the emberbed.
NOTE
Logset fits tightly into firebox, some force may
be necessary to remove.
3. Set logset in front of firebox.
4. Disconnect the logset LED wire harness
from unit.
5. Lift the left side of the flame rod out of
the mounting bracket.
6. Examine the bulbs to determine which
bulbs require replacement.
7. Unscrew bulbs counter clockwise.
8. Insert new bulbs.
9. Install the left side of the flame rod to
the mounting bracket.
10. Reconnect the logset LED wire harness.
11. Replace the logset by inserting the front of
the emberbed under the front edge of the
fireplace and push down on the rear edge of
the emberbed until it snaps into place
(FIGURE 9).
NOTE
Ensure the logset is installed tightly under the back ledge
to prevent light leakage.
12. Close the bi-fold doors.
FIGURE 8
FIGURE 9
Light Bulb
LED Wire
Harness
Logset

10
UPPER LIGHT BULB REQUIREMENTS
Quantity of 2 clear chandelier or candelabra bulbs with an E-14 (small) socket base, 25 watt rating.
DO NOT EXCEED 25 WATTS PER BULB
TO ACCESS THE UPPER LIGHT BULB AREA:
1. Open the bi-fold doors.
2. Remove upper light bracket with a
screwdriver.
3. Replace bulb.
4. Reassemble in the reverse order
as above.
PURIFIRE™ FILTER
The Purifire™ filter supplied in your fireplace is reusable and washable. The filter should be cleaned or
replaced on average once a year. To clean the filter gently tap filter on a hard surface to dislodge any
loose dirt or debris, and then clean with water. No soap or cleaning products are recommended. The
filter size is 508mm (20”) X 244mm (10”) X 25mm (1”) rated at MERV 10. If using an after market filter
follow the manufacturers recommended replacement instructions.
TO REPLACE FILTER:
1. Open the bi-fold doors.
2. Remove the 3 mounting screws from the air filter bracket.
3. Remove the air filter bracket assembly from the firebox.
4. Slide filter out of air filter bracket.
5. Reassemble in reverse order as above.
NOTE
If after market air filter is used ensure it is installed according to the manufacturers recommended
instructions.
FIGURE 10
Upper Light
Screw
Upper Light
Bracket
FIGURE 11
Air Filter
Air Filter
Bracket
Mounting Screws

11
GLASS CLEANING
The glass is cleaned in the factory during the assembly operation. During shipment, installation, handling,
etc., the glass may collect dust particles, these can be removed by dusting lightly with a clean dry cloth.
To remove fingerprints or other marks, the glass can be cleaned with a damp cloth. To prevent
scratching, do not use abrasive cleaners or spray liquids on the glass surface.
FIREPLACE SURFACE CLEANING
Use a cloth dampened with warm water only to clean painted surfaces of the electric fireplace. Do not
use abrasive cleaners.
RECYCLING
For electrical products sold in the European Community.
At the end of the electrical product’s useful life it should not be disposed of with household waste.
Please recycle where facilities exist. Check with your Local Authority or retailer for recycling
advice in your country.
A
P
a

12
WARRANTY
Dimplex Electric Fireplaces are tested and inspected prior to shipment and are guaranteed from defect
to the purchaser of each new product. Any part which proves to be defective in material or workmanship
under normal use within one year will be repaired or replaced without charge.* The Company will not be
responsible for any expense incurred for installation, removal for service, or transportation costs. Any
such defect should be brought to the attention of the Dealer where the product was purchased and is
authorized to repair or replace within the terms of this warranty.
The Company’s only obligation under this warranty will be at its sole option to repair or replace any part
proving defective or to refund the purchase price thereof.
The owner/user assumes all other risks, if any, including the risk of any direct, indirect or
consequential loss or damage arising out of the use of or inability to use the product.
The warranty will not apply if, in the sole judgment of the Company, damage or failure has resulted
from accident, alteration, misuse, abuse, incorrect installation, or operation on an incorrect power
source.
The foregoing is in lieu of all other warranties expressed, implied, or statutory, and the Company neither
assumes, nor authorizes any person to assume for it any other obligation, or liability in connection with
said product.
*Light bulbs are not covered in the warranty.
SERVICE
Contact your local dealer for service or warranty information.
The product comlies with the European Safety Standard EN60335-2-30 and the
European Standard for Electromagnetic Compatibility (EMC) EN55014, EN61000
and EN50366 which cover the essential requirements of EEC Directives 2006/95 and
2004/108.

1. Warranty Card 2. Guarantee
Period (in Years)
3. Model(s) 4. Date of Purchase
5. Stamp & Signature of retailer 6. Fault/Defect
7. Contact Number & Address
DE
UK / AU / NZ
UK
NZ
FR
ES
IT
Glen Dimplex Deutschland Gmbh
ewt-Kundendienst
[phone] / 398 346
Fax. [phone] / 355 467
(12Ct./Min aus dem dt. Festnetz)
[email protected]
Glen Dimplex UK Limited
Millbrook House
Grange Drive
Hedge End
Southampton
Hampshire. SO30 2DF
0845 600 5111
Fax. [phone]
customer[email protected]
Glen Dimplex España S.L.
C/ Bailén, 20, 4º,2ª
e-08010 BARCELONA
(+34) 93.238.61.59
Fax. [phone]
Glen Dimplex Australasia
38 Harris Road
East Tamaki
Auckland
New Zealand
[phone]
Fax. [phone]
[email protected]
Glen-Dimplex Italia S.r.l.
via delle Rose 7,
24040 lallio (BG)
035-201042
Fax. [phone]
[email protected]
Glen Dimplex France
ZI Petite Montagne Sud
12 rue des Cévennes
91017 EVRY - LISSES
www.glendimplex-france.fr
1. Warranty Card
2. Guarantee Period (in Years)
3. Model(s)
4. Date of Purchase
5. Stamp & Signature of retailer
6. Fault/Defect
7. Contact Number & Address
1. Garantiekarte
2. Garantiezeitraum (in Jahre)
3. Modell(e)
4. Kaufdatum
5. Stempel & Unterschrift des
Einzelhändlers
6. Fehler/Defekt
7. Kontakt-Tel.-Nr. & - Anschrift
1. Bon de garantie
2. Période de garantie (en années)
3. Modèle(s)
4. Date d’achat
5. Cachet et signature du vendeur
6. Anomalie/Défaut
7. Nom et adresse du contact
1. Scheda di garanzia
2. Periodo di garanzia (in anni)
3. Modello(i)
4. Data di acquisto
5. Timbro e firma del rivenditore
6. Guasto/difetto
7. Indirizzo e numero di contatto
1. Tarjeta de garantía
2. Período de garantía (en años)
3. Modelo(s)
4. Fecha de adquisición
5. Sello y firma del distribuidor
6. Avería/Defecto
7. Número y dirección de contacto
DE FR IT ES
AU
Glen Dimplex Australia PTY Ltd
Unit 2, 205 Abbotts Road
Dandenong
Melbourne
Victoria 3175
Australia
[phone]
Fax. [phone]
[email protected]
13