Dinex Smart-Therm STS 3 DXSMA2081 Installation and operation manual

Smart•Therm™
Operating & Maintenance Manual
Model: DXSMA2081 (208V/240V, 60Hz, 1-Phase)
Smart•Therm™ STS III: Induction Base Heating System
Introduction...................................................................................................................................................................................2
Installation....................................................................................................................................................................................2
Operating Instructions..................................................................................................................................................................3
Troubleshooting............................................................................................................................................................................4
Maintenance.................................................................................................................................................................................4
Dinex® Warranty...........................................................................................................................................................................4
For Service Information call 1.888.673.4639
Please provide following information:
•Model number
•Serial number (from bottom of unit)
Manual No. STSIII_2021A
© 2021 CFS Brands
Oklahoma City, OK 73131
www.carlislefsp.com | 800-
654-8210

Smart•Therm STS III | 2
INSTALLATION
INTRODUCTION
Congratulations! You have purchased the new Dinex® Smart•Therm™
STS III Induction Charger. Your Dinex Smart•Therm STS III induction
heated base system, when used within a controlled hot food trayline
process and covered with Dinex insulated domes, will keep hot plated
food satisfying for up to one hour from plating.
Please read this manual for helpful guidelines on how to use your new
equipment. Should you have any questions concerning the equipment,
please call Dinex Service at 1.888.673.4639.
!
IMPORTANT: For your safety, read and follow all cautions,
information, and warnings.
FREIGHT DAMAGE CLAIMS
Your Smart•Therm STS III Induction Charger was carefully inspected
and packed before leaving our factory. The transportation company
assumes full responsibility for the safe delivery of this equipment. Dinex
cannot assume responsibility for damage or loss incurred during transit.
Visible damage or loss should be noted on the freight bill and signed by
the person making the delivery.
A freight claim should be filed immediately with the transportation
company. If damage is unnoticed or concealed until the equipment is
unpacked, notify the transportation company immediately and tell them
you want to file a concealed damage claim. This must be done within
fifteen (15) days after delivery was made. Be sure to retain all packing
materials and cartons.
!
ATTENTION: Use of this symbol identifies a potentially hazardous
situation which, if not avoided, may result in damage to the machine
or injury to the operator.
!
CAUTION: If the product is used without observing the information
given under this symbol, minor personal injury, or damage to
equipment may result.
!
ATTENTION: Installation of this equipment should be performed
only by persons qualified or licensed to install electrical equipment.
•Adjustments and service work should be performed onlyby
qualified service technicians.
•This equipment is intended for commercial use only. Not for
household use.
•Use of other than genuine Dinex replacement parts orservice
work performed by those other than authorized Dinex service
agents will void the warranty.
•Do not use corrosive cleaners on the equipment. Use
only mild detergents.
APPLICATION &USE
The equipment is for commercial use in the foodservice industry.
It provides maximum induction heating compatible with Dinex
Smart●Therm bases. Use only with Dinex Smart●Therm bases.
SAFETY
The instructions contained in this manual provide important guidelines
for the equipment user regarding correct and safe installation. Particular
attention should be paid to the precautions given in various parts of
this manual. Do not attempt to repair this equipment. Repairs must be
performed by authorized personnel only.
•Never use the equipment as a work surface or cuttingboard.
•Do not attempt to heat anything other than a Dinexbase.
!
IMPORTANT: Do not place a SmartTherm base in a microwave
oven.
!
INFORMATION: This appliance is for commercial use only and must
be used exclusively for the purposes prescribed.
!
IMPORTANT: The following instructions reduce the risk of fire,
electrical shock, or injury.
SET UP
1. Carefully remove any packing material from the induction charger
and check loose packing material for small parts or accessories.
Inspect the charger for concealed damage before placing packing
material aside. Keep the packaging until you are confident with the
equipment performance.
2. MAKE SURE THAT INCOMING VOLTAGE MATCHES THE
CHARGER REQUIREMENTS. A product identification label on the
bottom of the unit specifies the operating voltage, current,
frequency, phase, and maximum wattage of the charger. Plugging
or wiring the charger into less voltage than the charger is rated
may significantly decrease the performance of the unit or
damage internal electrical components.
3. Do not place foreign objects on the charger, or between the Dinex
base and the charger surface. Foreign objects may heat within the
induction field and cause damage to the charger surface and/or
base.
4. Do not use any Smart•Therm STS III charger that has a
damaged cord or plug. Consult the warranty and follow the
instructions for service.
5. Do not let the power cord touch hot surfaces.
6. The center of the charger may get hot to the touch after hours of
continuous use. Use caution when loading and unloading bases.
7. The charger requires ample airflow to cool the internal electronic
components. Air is pulled in from the bottom front and exhausted to
the back. Please assure that nothing obstructs the airflow. Allow at
least two inches from a wall or partition.
8. A dedicated electrical circuit is required for eachSmart•Therm
STS III charger.
!
IMPORTANT: Every installation site has different electrical wiring
requirements. Because many different local codes exist, it is the
owner and installer’s responsibility to comply with all federal, state,
and local codes. Dinex is not responsible for any consequential
damages, either expressed or implied, as a result of failure to
comply with installation requirements.
!
CAUTION: Please do not attempt to open the charger or perform
service of any kind. This product can only be serviced by a Dinex
Authorized Service Agent or designated Dinex personnel. Contact
Dinex at 1.888.673.4639 for service information.
!
CAUTION: Any installation not matching the requirements
discussed in this manual will automatically void the product’s
warranty.

Smart•Therm STS III | 3
INSTALLATION
The Smart•Therm STS III Charger can be installed on top of a flat, level
countertop or shelving, being careful to maintain at least two inches of
clearance on all sides of the charger for cooling. Do not place over paper
or loose material that may inhibit air flow into the bottom air intakes.
Consider the Dinex
®
Induction Stand (Accessory product)
DXPICTABLEM (Mobile with casters) DXPICTABLE (Not mobile).
1. The charger must be plugged into an appropriate grounded power
receptacle. Check rating plate on the charger to verify correct
voltage.
!
IMPORTANT: Each charger should be connected to its own
dedicated circuit. They should not be connected to circuits sharing
compressors or other heavy current draw devices (i.e. plate heaters,
steam tables, etc.)
2. Do not move the Smart•Therm STS III Charger when it iselectrically
connected.
3. Anairfilter is mounted to the bottom of the unit. Assure it is
seated and free of excessive debris or grease.
OPERATIONINSTRUCTIONS
Smart•Therm STS III Induction System
1. Make sure that your Smart•Therm STS III Charger is plugged into an
energized circuit as described in the previous section. This should
be a dedicated circuit, not shared with any devices utilizing motors,
compressors, or components requiring a heavy current draw.
User Interface:
5. YourSmart•Therm STS III charger and Smart Base system
uniquely knows the heat level of your bases. Youmay return a
base to the charger at any time, and your Smart•Therm STS III
charger will top off the heat in your base to assure proper delivery
temperature.
6. If the phrase “WAITING FOR BASE” still appears after placing a
base on the charger, remove the base and reposition –assuring
thebase is seated flat to the top, and within the positioning rails.
7. After the status bar is completely filled the charger will display
“BASE READY” and beep 4 times indicating that base is at full
temperature. Charge time for a base will be between 16 to 20
seconds. Low incoming voltage may increase charging time.
!
INFORMATION: Fluctuations in voltage may affect heating time.
8. If a base is left on the charger top after fully charged, the charger
will keep the base fully charged for up to 90 minutes by adding a
small charge every 30 seconds. One audible beep will sound at
every small charge. If the base is not removed after 90 minutes,
the charger will beep 2 times and shut off.
9. If the charger has no base on its top and sees no activity after 2
minutes, it will beep 2 times and shut off.
10.Power off the Smart•Therm STS III Charger by depressing
the POWER button.
POWER key will turn the unit on and off.
LCD DISPLAY provides feedback on the status of bases charging
and equipment operation.
2. The Smart•Therm STS III Charger is turned on by pressing the
POWER button on the right front of the user interface for 2 seconds
until the display lights up and 1 audible beep is heard. The LCD
display will show “WAITING FOR BASE” indicating the
Smart•Therm STS III Charger is turned on and ready for use.
3. Place a Dinex Smart base on the charger within the positioning rails,
making sure the base is seated flat on the top. Charging will start
automatically.
4. The LCD display will show “CHARGING” and a status bar that will
increase through the charging process until filled when a base is
fully charged. If the base is removed prior to the status bar being
completely filled, the base will not be fully charged and may result
in a lower delivery temperature.
!
INFORMATION: The display will flash “BASE NOT READY” and
you will hear continuous beeps for 30 seconds if you remove the
base before it is fully charged.

Smart•Therm STS III | 4
TROUBLESHOOTING
!
INFORMATION: Safety-relevant parts should be replaced with
original factory parts only. Any defective part must be removed
and replaced by a qualified service technician authorized by
Dinex. Should you require service please call the Dinex Hotline at
1.888.673.4639. In order for the warranty to remain valid, work must
be authorized by Dinex prior to being performed.
The Dinex Smart•Therm STS III Charger is a very intelligent device.
Built in error codes can help you to determine the cause of most
problems.
The following section explains how to determine if you are experiencing
a problem and what can be done to correct the problem. This
information can be very helpful if you are calling our Customer Service
department to report any operational difficulties.
ERROR CODES
Error codes will show on the LCD display. The code will remain on the
display until the problem is fixed and the charger is turned OFF and ON
again.
Error: Internal Temp Too High, Clean Air Filter
Cause: Internal temperature of the charger is too high. The
environment it too hot or the unit does not have proper airflow.
Solution: Turn the charger off and allow the unit to cool. Inspect the air
filter and clean if needed. Remove any obstruction that
prevents proper airflow.
.
Error: Input Voltage Low/Overload
Cause: Input voltage or frequency not within the proper range as noted
on the unit nameplate.
Solution: Turn the charger off. Check the input voltage and frequency of
the dedicated circuit being used. Only use with a circuit that
provides the proper power.
Error: E0 Base Detection Error
Cause: The charger is not capable of detecting a base on the surface.
Solution: Call Dinex Service at 1.888.673.4639.
Error: E2 RFID Error
Cause: The RFID reader or antenna is not able to read the tag and
charge the base.
Solution: Call Dinex Service at 1.888.673.4639.
MAINTENANCE
Smart•Therm STS III CHARGER CLEANING INSTRUCTIONS
1. Unplug the charger before cleaning. Do not submerge the charger in
water. Do not splash or pour water onto the charger’s control panel
or into intake/outlet vents. Possible shock hazard may result and the
charger may be damaged.
2. The heating surface is a high strength composite material. Please
use appropriate care in handling and cleaning.
3. Do not use steel wool, abrasive cleaners, or chlorinated cleaners on
the charger.
4. Wipe the entire charger off with a damp cloth and mild detergent.
Dry the charger before connecting it to its electrical source.
AIR FILTER
1. Inspect the mesh air filter on the underside of the unit each day. If
soiled, remove the filter and wash with hot water, dish washing
detergent and a scrub brush. Cleaning in a dishwasher is not
recommended. Dry and reattach to the unit before operating.
2. If using the unit daily, the recommended filter replacement period is
every 6 months. The preprogrammed message “MAINTENANCE
REPLACE AIR FILTER” will show on the display every 6 months as
a reminder. To clear this message, simply turn the unit OFF and ON
again.
4. Replacement filter can be ordered by calling Dinex customer service
at 1.888.673.4639. item number DXFTNSMA208.
!
WARNING: Never spray, wash or use excessive water on the
charger. Before cleaning it is absolutely necessary to unplug power
plug.
•Do not use the charger if the top is broken orcracked.
•Never use the charger as a work surface or cutting board.
•Never attempt to heat anything other than aDinex
8x1-Series Smart base.
WARRANTY
These Warranties cover the following Dinex | Carlisle (“Dinex”)
equipment products (the “Warranted Products”):
•Rethermalization Equipment Products
•Induction Heating System Products (excluding Induction Bases
covered under separate warranty)*
•Milk Cooler Products
•Ice Cream Freezer Products
•Air Curtain Refrigerator Products
•Blast Chiller Products
•Hot/Cold Food Counter Products
•Plate, Rack and Tray DispenserProducts
•Plate Heater Products
•Base Heater Products
•Drying and Storage Rack Products
•Starter Station Products
•Conveyer Products
•Tray and Other Cart Products
Warranted Products also includes any other Equipment System
Products identified on Dinex’s website (www.dinex.com) from time to
time.
Standard Warranty. Except as indicated otherwise below, Dinex
warrants that the Warranted Products will be free from defects in title,
material and workmanship under normal use and service and will
perform substantially in accordance with Dinex’s written technical
specifications for the Warranted Products (as such specifications
exist on the date the Warranted Products are shipped) (the “Product
Specifications”) . This warranty covers both parts and labor and
is available only to end-users (the “Customers”) that purchase the
Warranted Products from Dinex or its authorized distributors. For the
purpose of these warranties, a defect is determined by Dinex after its
good faith investigation.
Dinex Software. In addition to the other warranties set forth herein, with
respect to Dinex’s licensed software, Dinex warrants that it has the right
to license or sublicense the software to Customer for the purposes and
subject to the terms and conditions set forth in Dinex’s standard terms
and conditions.

Smart•Therm STS III | 5
Supplies and Accessories. Dinex’s warranty for its supplies and
accessories that are shipped with Warranted Products is covered by a
separate warranty statement, which is available at www.dinex.com.
Services. Dinex warrants that any service it provides to Customer will
be performed by trained individuals in a workmanlike manner.
DURATION
Dinex provides a one year warranty for the Warranted Products*. The
warranty period begins on the date the Warranted Products are shipped
to Customer. The warranty period for any Warranted Product or part
furnished to correct a warranty failure will be the unexpired term of the
warranty applicable to the repaired or replaced Warranted Product.
*Duratherm and Smart•Therm Induction Chargers are Warranted for
two years.
REMEDIES
If Customer promptly notifies Dinex of Customer’s warranty claim and
makes the Warranted Product available for service, Dinex will, at its
option, either repair or replace (with new or exchange replacement
parts) the non-conforming Warranted Product or parts of the Warranted
Product. With respect to Dinex’s licensed software, Dinex will, at its
option, either correct the non-conformity or replace the applicable
licensed software. Warranty service will be performed without charge
from 8:00 a.m. to 5:00 p.m. EST, Monday - Friday, excluding Dinex
holidays, and outside those hours at Dinex’s then prevailing service
rates and subject to the availability of personnel. With respect to
Dinex’s warranty for the services it provides to Customer, Customer’s
exclusive remedy shall be the re-performance of the services by Dinex.
The foregoing remedies are Customer’s exclusive remedies and
Dinex’s sole liability for warranty claims under this warranty statement.
This exclusive remedy shall not have failed of its essential purpose(as
that term is used in the Uniform Commercial Code) as long as Dinex
remains willing to repair or replace defective Warranted Products within
a commercially reasonable time after being notified of Customer’s
warranty claim.
LIMITATIONS
THESE WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL
OTHER WARRANTIES, WHETHER WRITTEN, ORAL, EXPRESSED,
IMPLIED OR STATUTORY.EXCEPT AS PROVIDED HEREIN, NO
EXPRESS OR IMPLIED WARRANTIES, INCLUDING BUT NOT
LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT,
SYSTEM INTEGRATION AND DATAACCURACY, WILL APPLY.
THERE ARE NO WARRANTIES THAT EXTEND BEYOND THOSE
DESCRIBED IN THIS DOCUMENT AND NO PRIOR STATEMENTS
BY ANY OF DINEX’S REPRESENTATIVES SHALL MODIFY OR
EXPAND THESE WARRANTIES. DINEX AND DINEX’S AFFILIATES
AND REPRESENTATIVES SHALL HAVE NO LIABILITY TO
CUSTOMER FOR (1) ANY SPECIAL, PUNITIV E, INCIDENTAL,
INDIRECT OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR
IN CONNECTION WITH THE WARRANTED PRODUCTS,
REGARDLESS OF WHETHER SUCH LIABILITY SHALL BE
CLAIMED IN CONTRACT, TORT, EQUITY OR OTHERWISE, (2) ANY
ASSISTANCE NOT REQUIRED UNDER DINEX’S QUOTATION OR
(3) ANYTHING OCCURRING AFTER THE WARRANTY PERIOD
ENDS.
DINEX’S STANDARD WARRANTIES ONLY APPLY TO END-USER-
PURCHASERS LOCATED IN THE UNITED STATES AND CANADA.
ANY SALE TO END-USER-PURCHASERS OUTSIDE THE UNITED
STATES AND CANADA WILL BE SUBJECT TO COMMERCIAL
TERMS SPECIFICALLY AGREED BY DINEX AND THE END-USER
PURCHASER. DINEX MAKES NO WARRANTY, EXPRESS OR
IMPLIED, TO END-USER-PURCHASERS OUTSIDE THE UNITED
STATES OR CANADA UNLESS OTHERWISE EXPRESSLY
AGREED IN WRITING.
These warranties do not apply to, and Dinex shall not have any
obligation to Customer hereunder with respect to, any warranty claim
resulting from or arising out of: (i) normal wear and tear; (ii) damage
caused by shipping or accident; (iii) damage caused by improper
installation, repair or alteration not performed by Dinex; (iv) the use
of the Warranted Product in combination with any software, tools,
hardware, equipment, supplies, accessories or any other materials or
services, not furnished by Dinex or recommended in writing byDinex;
(v) the use of the Warranted Product in a manner or environment,
or for any purpose, for which Dinex did not design or license it, or
inconsistent with Dinex’s recommendations or instructions on use
including, but not limited to, power supply requirements identified in
Product Specifications; (vi) any alteration, modification or enhancement
of the Warranted Product by Customer or any third party not authorized
or approved in writing by Dinex; (vii) Warranted Product manufactured
to meet customer specifications or designs; or (viii) any accessories or
supplies or other equipment or products that may be delivered with the
Warranted Product .
In addition, these warranties do not cover: (i)Any defect or deficiency
(including failure to conform to Product Specifications) that results,
in whole or in part, from any improper storage or handling, failure
to maintain the Warranted Products in the manner described inany
applicable instructions or specifications, inadequate backup or virus
protection or any cause external to the Warranted Products or beyond
Dinex’s reasonable control, including, but not limited to, power failure
and failure to keep Customer’s site clean and free of dust, sand and
other particles or debris; (ii) the payment or reimbursement of any
facility costs arising from repair or replacement of the Warranted
Products; (iii) any adjustment, such as alignment, calibration, or other
normal preventative maintenance required of Customer; and (iv)
expendable supply items.

Smart•Therm STS III | 6
NOTES: