DMX ProFusion iS User manual

ProFusion iS
ProFusion®iS
USER GUIDE

CAUTION
RISK OF ELECTRIC SHOCK!
DO NOT OPEN!
NO USER-SERVICEABLE PART INSIDE!
This symbol is intended to inform users that internal
parts may cause electrical shock and injury.
This symbol is intended to inform users of important
operational instructions and clarications.
WARNING!
To reduce the risk of re, electric shock, or injury:
Do not use ProFusion® iS if it has been exposed to water.
Do not use ProFusion iS if it has been dropped and or damaged.
Do not use ProFusion iS with a damaged power cord.
Do not unplug by pulling on the cord.
Do not restrict case airow by blocking or inserting objects into
case ventilation openings.
Do not use in environments with excessive heat, humidity, mag-
netic elds, or dust.
Place ProFusion iS only on a stable surface of sucient size and
strength where it will not be exposed to excessive vibration.
Do not overload power outlets.
Route all cables safely. Do not place any items on or against the
cables.
Do not allow children to operate without supervision.
Use only attachments that are approved by DMX, Inc.
Where the AC line power plug or an appliance coupler is used as
the disconnect device, the disconnect device shall remain readily
operable

Contents
Features .........................................................................................................................................................................................1
Getting Started
Checking the Package Contents................................................................................................................................... 2
Installation and Setup....................................................................................................................................................... 2
Placement Guidelines................................................................................................................................................ 2
Rack Placement............................................................................................................................................................ 2
Connecting ProFusion iS to Your Amplication Equipment........................................................................ 3
Connecting ProFusion iS to Your Network......................................................................................................... 3
Controls and Functions
Front Panel............................................................................................................................................................................ 4
Rear Panel.............................................................................................................................................................................. 5
Basic Operation
Powering ProFusion iS On and O............................................................................................................................... 6
Updating ProFusion iS via CD ........................................................................................................................................ 6
Control Panel Menu System ........................................................................................................................................... 7
Navigation Buttons ........................................................................................................................................................... 7
ProFusion iS Device Information .................................................................................................................................. 8
Changing Styles.................................................................................................................................................................. 9
Style Blocking ...................................................................................................................................................................... 9
Viewing and Setting Date and Time............................................................................................................................ 9
Adjusting Volume Levels ............................................................................................................................................... 10
Muting a Zone................................................................................................................................................................... 10
Standby Mode .................................................................................................................................................................. 11
Messaging........................................................................................................................................................................... 11
Advanced Operation
Network Connectivity (Ethernet Update Only) ..................................................................................................... 12
Viewing the Network Settings.............................................................................................................................. 13
Changing the IP Type............................................................................................................................................... 13
Changing the IP Address ........................................................................................................................................ 14
Changing the Subnet............................................................................................................................................... 14
Changing the Default Gateway............................................................................................................................ 15
Changing the FTP Server........................................................................................................................................ 16
Testing the Network Settings ............................................................................................................................... 16
Viewing the Update Status.................................................................................................................................... 17
Updating the Conguration.................................................................................................................................. 17
Updating the Content & Conguration.............................................................................................................18
Stopping an Update................................................................................................................................................. 18
Scheduling.......................................................................................................................................................................... 18
System Diagnostics.......................................................................................................................................................... 19
Appendix A: Glossary............................................................................................................................................................ 20
Appendix B: Troubleshooting ............................................................................................................................................ 21
Appendix C: Specications ................................................................................................................................................. 23
Appendix D: Contact DMX ................................................................................................................................................. 23

Safety Agency Listings
This product was tested and found to be fully compliant with
FCC Part 15 Subpart B/Class A
CE Class A
C-Tick/Class A
cTUVus TUV CB Scheme
RoHS Compliant
WEEE marked
© DMX, Inc. 2011. All rights reserved.
DMX and PROFUSION are registered trademarks of DMX, Inc.
All other trademarks are the property of their respective owners.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause
undesired operation.
Contains FCC ID: VOEWL0118 (if optional Wi-Fi module installed)
Changes or modications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for
a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the
interference at his own expense.

1
Features
What is ProFusion iS?
As our leading on-premise system, the ProFusion iS digital audio and video delivery system provides ex-
tensive commercial-free music and video programming, engaging message marketing, exible scheduling,
and the ability to play dierent types of music in various areas of your business. ProFusion iS provides total
control over what your customers hear and see.
MUSIC DESIGN
Music and Video for your Unique Business. ProFusion iS puts your DMX music and video programming into
action eortlessly. Our experienced music and video content design teams ensure your music and video is
aligned with the goals you have for your business and brand. Our music design team is recognized around
the world as the best in the business.
SCHEDULING
Easy Music and Video Management. The ProFusion iS scheduling allows your music and video to target
specic customer demographic types as well as change the tempo of your business by the hour, day, week,
as well as for seasonal or promotional events. Manage the music and video that you want your customers to
hear and see.
MESSAGE MARKETING
Eective Customer Communications. The right message at the right time has the power to engage a cus-
tomer and inform, educate, or entertain. ProFusion iS supports your business’s message marketing needs by
seamlessly integrating your music and video programming with the right message, at the right time.
RELIABILITY
Dependable Platform. ProFusion iS is commercially built for extended life in heavy-use environments. Each
internal component is carefully selected and tested for maximum reliability. Thousands of ProFusion prod-
ucts installed as far back as the year 2000 are still servicing our customer’s in-store media needs today.
HANDS-FREE UPDATES
A Connection You Can Count On. ProFusion iS has been designed to deliver new music, video and congu-
ration updates, quickly and cost eciently using your company’s existing network. ProFusion iS dramatically
cuts the time it takes to receive new music and video. ProFusion iS also supports updates via disc. If you
choose to receive your updates via disc, each month you will receive a disc containing new music that will
update your ProFusion iS using its built-in DVD-ROM.
CONVENIENCE
Simple-to-Use Design. ProFusion iS is engineered for easy integration with most commercial amplication
and visual equipment. ProFusion iS includes a simple-to-use control panel and menu system that allows you
to control your music and messaging at your ngertips. Simply connect your ProFusion iS and begin enjoy-
ing your music, messaging, or video programming.

PROFUSION iS USER GUIDE
2
Getting Started
Checking the Package Contents
• (1)ProFusioniSplaybackdevice
• (1)ProFusioniSUserGuide
• (1)ExternalPowerSupply(USversionAClinepowercordsupplied)
• (1)Compositevideo+stereoaudiocablew/m-mRCA
• (1)HDMIcable
• (1)S-videocable
• (1)CAT5cable
Any additional or dierent cables required to complete the installation will need to be obtained sepa-
rately. Please keep all packaging material for later use in case your ProFusion iS must be re-shipped.
Installation and Setup
Placement Guidelines
• ProFusioniSisdesignedtobeplacedhorizontallyandright-sideup.Otherpositionsmaycauseproblemswith
air ow within the case and may signicantly shorten the lifespan of the components.
• ProFusioniSshouldbeplacedinaclean,well-ventilatedarea.DonotstackitemsonoragainstyourProFusioniS
as this can create excessive heat and/or static electricity charge problems.
• ProFusioniSshouldonlybeplacedonasurfaceofadequatestrengthandstabilityandfreeofexcessivevibra-
tion.
• Ensureallcablingisroutedproperlyandsafely.ThiswillavoidtrippinghazardsthatcouldpullyourProFusioniS
o the surface you have placed it on.
• EnsureyourProFusioniSispluggedintoaproperlygrounded,always-onACelectricaloutlet.
Note: Do not plug your ProFusion iS into a switched outlet, such as power strips or other outlets that
may be inadvertently turned o. This can lead to improper shutdowns which will likely shorten the life
of the equipment.
Rack Placement
• IfyourProFusioniSisgoingtobeinstalledinarack,atleast3.5”(8.89cm)(2RU)verticalrackspacewillbere-
quired.
• Donotimprovisearackmountsolution;instead,installarackshelfsuitableforapproximately3.9lb(1.77kg)of
weight, and place your ProFusion iS on the shelf.
Note: ProFusion iS has been designed to be mounted in a rack. Please contact DMX Customer Service if
you would like to order a rack mount kit.

3
Connecting your ProFusion iS to your amplication equipment:
Always connect audio and video cables prior to powering on your ProFusion iS
• Turnvolumeonyouramplicationequipmentcompletelydownandthenturnpowerobeforeinstallingyour
ProFusion iS.
• OnlyplugyourProFusioniSpowersupplyintoaproperlywiredoutletwhichisingoodworkingorder.Useof
switched outlets, power strips and extension cords should be avoided.
• Toavoidbeinginadvertentlypoweredo,neverplugyourProFusioniSintoaswitchedoutlet.
Connecting ProFusion iS to Your Amplication Equipment:
STEP 1 Connect the white RCA plug of the audio cable into the RCA jack labeled Zone1/L on the rear panel
of your ProFusion iS. Connect the other white end of the RCA cable into the corresponding input of
your amplication equipment.
Note: If your ProFusion iS is congured for a single mono zone, use only the RCA jack labeled Zone
1/L to feed your amplication equipment. The RCA jack labeled Zone 2/R is active only when the
ProFusion iS is congured to provide a single stereo zone or two mono zones.
STEP 2 If your ProFusion iS has been congured with one stereo zone or two mono zones, connect the red
RCA plug of the audio cable to the RCA jack labeled Zone 2/R on the rear panel of your ProFusion iS.
Connect the other red end of the RCA cable to the appropriate input of your amplication equip-
ment.
Connecting ProFusion iS to Your Network
Connecting your ProFusion iS to your company’s network:
STEP 1 Connect one end of a CAT5 Ethernet cable to the Ethernet port located on the rear panel of your Pro-
Fusion iS.
STEP 2 Connect the other end of the CAT5 Ethernet cable to your network equipment (router, hub, or
switch).
It is highly recommended that a connectivity test is performed after changing any network
settings. See Testing the Network Settings for instructions.

PROFUSION iS USER GUIDE
4
Controls and Functions
Front Panel
The front panel of ProFusion iS is used to change music and video styles, stop playback, and access the Control
Panel menu system.
The Front Panel
LCD Control Panel: The ProFusion iS has a 2x20 LCD display on the front panel. While in Playback Mode, the
LCD control panel will display the title and artist information of the content currently playing.
Standby Button: The Standby button is used to start/stop the ProFusion iS playback.
Note: Do not hold in the Standby button when powering ProFusion iS on or o.
Power LED (light): When the power to the iS is turned on from the power button on the back panel, the far
leftlightonthecontrolpanellabeled“Power”willbelit.
Ethernet LED: The“Link”displaylightonthefrontpanelindicatesthattheiSisconnectedtoanetworkvia
Ethernet and is downloading new content.
IR LED: The“IR”displaylightonthefrontpanelindicatesthataremotecontrolisbeingused.
WiFi LED: The“WiFi”displaylightonthefrontpanelindicatesthattheiSisconnectedtoaWiFinetworkandis
downloading new content.
DVD ROM Drive: The optionally installed DVD-ROM is used to update ProFusion iS via CD with the latest
configuration, software and content. Your ProFusion iS may not have a DVD-ROM drive present on the front
panel.
DVD-ROM Drive Eject Button: This button is used to open and close the DVD-ROM drive when updating your
ProFusion iS via CD.
HDD LED: The“HDD”displaylightonthefrontpanelindicatesthattheiSsoftwareisaccessingcontentfrom
the Hard Drive.
: The front panel circle, which is the larger circle on the right side of the IR LED, is the remote control sensor
and does not light up.

5
Navigation Buttons: The front panel control buttons labeled with an up arrow p, down arrow q, left arrow
t, right arrow uand asterisk *are used to move through the options that appear on the 2x20 LCD. The
asterisk *button is similar to the ENTER button on a keyboard and is used to select menu options from the
Control Panel menu system.
Rear Panel
The rear panel of ProFusion iS has a variety of connections that are used to integrate it with your existing
amplification equipment and Ethernet network.
(From left to right)
If a (optional) WiFi module is inserted inside the iS, the first connector on the far left of the iS is for the WiFi
antenna.
Pb is 1 of 3 component video out.
Pr is 2 of 3 component video out.
CVBS is the composite video out.
Yis 3 of 3 component video out.
Zone2/R in the Audio section is the right RCA audio out.
Zone 1/L in the Audio section is the left RCA audio out.
S-Video is the S-Video video out.
SPDIF is the SPDIF coax digital audio out for stereo audio (if desired over RCA).
HDMI is the HDMI video out.
The Ethernet Port is used to connect ProFusion iS to your network in order to receive configuration, content
and software updates.
USB: The two USB ports on the back of the iS are not currently used.
SD: The SD card slot holds an SD storage card that stores music channels and audio messaging content.
The iS should never be operated by anything other than an approved power supply provided by DMX.
On/Off: This is the main power switch for the ProFusion iS. This button must be in the ‘On’position for the
ProFusion iS to operate. All functions stop immediately in the ‘Off’ position.

PROFUSION iS USER GUIDE
6
Basic Operation
Powering ProFusion iS On and O
Always use the Power button on the back panel of the ProFusion iS to power o ProFusion iS before
unplugging it from an electrical outlet. Failure to do so may result in damage to the device.
Powering On ProFusion iS
STEP 1 Place the main power button on the rear of the ProFusion iS in the‘On’ position.
STEP 2 The power indicator will illuminate. After approximately 10 seconds the LCD control panel will illumi-
nate and display dmx profusion is.
STEP 3 Playback will begin after approximately 25 seconds. The LCD control panel will display the title/artist
information of the content currently playing.
Note: If your ProFusion iS is powered on during a time the device is not scheduled for playback, the
LCD control panel will display music stopped and the time playback is scheduled to begin.
Powering O ProFusion iS
If your device is congured to receive its updates via Ethernet, your ProFusion iS must remain pow-
ered on at all times.
STEP 1 Press the Standby button once (do not hold the button in).
STEP 2 Approximately 10 seconds after the pressing the Standby button, ProFusion iS will enter a Standby
Mode. At this time playback on all zones will stop. The ProFusion iS can receive updates via Ethernet in
this mode. See section on ‘Standby Mode’.
STEP 3 Once ProFusion iS is in Standby Mode;presstheStandbybuttononcetocompletetheshutdownpro-
cess. This will take approximately 20 seconds. The ProFusion iS will not receive updates via Ethernet in
this mode.
STEP 4 It is now safe to place the main power button on the rear of the ProFusion iS in the ‘O’ position. NOTE:
NeverremovetheProFusioniSpowercordbeforepressingthe“Standby”buttontwice,waitingforthe
LCD display to turn o and then placing this button in the ‘O’ position
Updating ProFusion iS via CD
ProFusion iS can be updated via Ethernet or CD. It is important to update your device as soon as you receive
any update CDs. Please note that customers with devices configured for Ethernet updates may still receive CD
updates, and should load them as soon as they arrive.
Always verify the update disc is clean and free of scratches, smudges and fingerprints. To clean a CD use a lint-
free cotton cloth and wipe against the tracks, starting in the middle of the disc and wiping towards the outside
of the disc. Do not wipe in a circular motion as this can create scratches.