DMX ProFusion M5 User manual

ProFusion® M5
USER GUIDE
ProFusion M5
ProFusion M5

CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NO USER-SERVICEABLE PARTS INSIDE
This symbol is intended to inform users that internal
parts may cause electrical shock and injury.
This symbol is intended to inform users of important
operational instructions and clarications.
WARNING!
To reduce the risk of re, electric shock, or injury:
Do not use ProFusion® M5 if it has been exposed to water.
Do not use ProFusion M5 if it has been dropped and or damaged.
Do not use ProFusion M5 with a damaged power cord.
Do not unplug by pulling on the power cord.
Do not restrict case airow by blocking or inserting objects into case
ventilation openings.
Do not use in environments with excessive heat, humidity, magnetic
elds, or dust.
Place ProFusion M5 only on a stable surface of sucient size and
strength where it will not be exposed to excessive vibration.
Do not overload power outlets.
Route all cables safely. Do not place any items on or against the
cables.
Do not allow children to operate without supervision.
Use only attachments that are approved by DMX, Inc.

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ii
Safety Agency Listings
ProFusion M5 – Version 1.0
This device is in compliance with FCC rules Part 15B for class A devices. This device provides reasonable pro-
tection against harmful interference if installed and used in accordance with the instructions.
This device is UL/CSA listed.
This device is certied as a CE Class A appliance.
ProFusion M5 – Version 2.0
Regulatory and Safety
This device is in compliance with Class A limits for FCC Part 15B and Industry Canada ICES-003. This device provides
reasonable protection against harmful interference if installed and used in accordance with the instructions.
FCC
This equipment has been tested and found to comply with the limits for a Class A device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communica-
tions. Operation of this device in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his/her own expense.
Industry of Canada
This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regula-
tions. Operation is subject to the following two conditions; (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired
operation.
Cet appareillage numérique de la classe A répond à toutes les exigences de l’interférence canadiennecausant
des règlements d’équipement. L’opération est sujette aux deux conditions suivantes: (1) ce dispositif peut ne
pas causer l’interférence nocive, et (2) ce dispositif doit accepter n’importe quelle interférence reçue, y compris
l’interférence qui peut causer l’opération peu désirée.
Note: This device contains a Class 1 Laser Product.
This device contains a Li battery. CAUTION: Risk of explosion if battery is replaced with incorrect type. Please
dispose of used batteries according to battery instructions.

iii
Contents
Features.................................................................................................................................................. 1
Getting Started
Checking Your Package Contents..................................................................................................................................2
Identifying your ProFusion M5 product version ......................................................................................................2
Controls and Functions
Front Panel.............................................................................................................................................................................3
Rear Panel...............................................................................................................................................................................4
Installation and Setup
Placement Guidelines........................................................................................................................................................6
Rack Placement....................................................................................................................................................................6
Connecting ProFusion M5................................................................................................................................................6
Basic Operation
Powering ProFusion M5 On and O .............................................................................................................................8
Updating ProFusion M5 via Disc....................................................................................................................................8
Control Panel Menu System ............................................................................................................................................9
ProFusion M5 Device Information.............................................................................................................................. 10
Changing Styles ................................................................................................................................................................ 11
Viewing and Setting Date and Time.......................................................................................................................... 12
Style Version Information.............................................................................................................................................. 12
Messaging........................................................................................................................................................................... 13
Advanced Operation
Video Settings ................................................................................................................................................................... 15
Determining the Current Video Output Type ................................................................................................. 15
Changing the Video Output Type ...................................................................................................................... 15
Setting the Video Output Resolution.................................................................................................................15
Creating a Custom Resolution.............................................................................................................................. 16
Rotating the Screen Orientation..........................................................................................................................16
Network Connectivity (Ethernet Update Only) ..................................................................................................... 16
Viewing the Network Settings.............................................................................................................................. 17
Changing the IP Type...............................................................................................................................................17
Changing the IP Address and Subnet Mask .................................................................................................... 18
Changing the Default Gateway............................................................................................................................ 18
Changing the FTP Server IP address .................................................................................................................. 19
Testing the Network Settings ............................................................................................................................... 19
Viewing the Update Status.................................................................................................................................... 19
Updating the Conguration..................................................................................................................................20
Updating the Content & Conguration ............................................................................................................20
Stopping an Update.................................................................................................................................................20
System Diagnostics.......................................................................................................................................................... 21
Appendix A: Glossary .........................................................................................................................22
Appendix B: Troubleshooting............................................................................................................23
Appendix C: Control Panel Menu System Tree .................................................................................25
Appendix D: Specifications................................................................................................................26
Appendix E: Contact DMX ..................................................................................................................27

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iv

1
Features
What is ProFusion M5?
ProFusion M5 is a high-performance, easy-to-use, multimedia platform, which delivers your brand im-
age, digital signage, advertising, full-motion video, messaging and music.
ProFusion M5 System Overview
Only ProFusion M5 has the adaptability to deliver a variety of multimedia content from a single, space-
ecient component. Multiple visual eects can play simultaneously, from Adobe® Flash™ animation
to Web content and music videos. Combine visuals with music, audio and video message marketing
to create a custom in-store experience at the touch of a button.
ProFusion M5 Features
Supports multiple visual and audio elements, including video, music, digital signage, messaging,•
web content, and branding.
Eortless integration with existing audio visual components.•
Ease of installation and management.•
Optimized, ecient, and reliable distribution of high-quality multimedia content throughout a•
company’s multiple locations.
Supports multiple formats; MPEG 1, MPEG 2, JPEG, PNG, MNG, HTML and Adobe® Flash™.•
How Does ProFusion M5 Work?
Your ProFusion M5 arrives pre-loaded with music, imaging and messaging per your exact specications.
It works seamlessly with most existing audio and video systems and can deliver images to LCDs, plasma
screens, TVs, kiosks, and video projectors. Conguration and content is updated in two ways; Ethernet or
disc.

Profusion m5 user Guide
2
Getting Started
Checking Your Package Contents
(1) ProFusion M5 playback device
(1) ProFusion M5 User Guide
(1) 6’ (183cm) 18 AWG UL power cord
(1) S-Video/Composite breakout adapter cable (version 2.0 only)
Note: This cable is required for ProFusion M5 devices using S-Video or Composite
(1) 6’ (183cm) S-Video cable
(1) 6’ (183cm) Composite cable (S-Video connector to RCA connector)
(1) 1/8” Stereo mini plug to stereo RCA audio adapter
(1) 6’ (183cm) Dual RCA stereo audio cable
(1) Stereo male to RCA male Y-cable
(Optional) Additional second set of audio cables for ProFusion M5 devices congured for two audio
zones
Any additional or dierent cables required to complete the installation will need to be obtained
separately.
Please keep all packaging material for later use if your ProFusion M5 must be re-shipped.
Identifying your ProFusion M5 product version
V• ersion 1.0: Serial numbers (located on the rear panel) that start with the letter D.
Version 2.0:• Serial numbers (located on the front and rear panel) that start with the letter C.

3
Controls and Functions
Front Panel
The front panel of ProFusion M5 has an LCD control panel used to change styles and access other aspects of
the Control Panel menu system.
1. POWER Button
To turn ProFusion M5 on or o, press the POWER button once.
Note: Do not hold in the POWER button when powering ProFusion M5 on or o.
2. DVD-ROM Drive
The DVD-ROM drive is used to update ProFusion M5 with the latest conguration, software and con-
tent. Press the eject button in the lower right corner of the DVD-ROM drive to open and close the disc
tray.
3. LCD Control Panel
The LCD display panel is also used to access the Control Panel menu system. While in Playback mode,
the main screen of the LCD control panel will display the title, artist, style name and zone name of the
content currently playing. The last line of the main screen will automatically scroll between the zone
name, Schedule Mode, and date/time.
4. Navigation Buttons
The UP, DOWN, LEFT and RIGHT buttons are used to navigate the Control Panel menu system.
5. Enter Button
Press the ENTER button to access the Control Panel menu system. The ENTER button is also used to
select highlighted options in the Control Panel menu system.
Note: The F1 and F2 buttons are not functional.

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Rear Panel
The rear panel of ProFusion M5 has a variety of connections that are used to integrate it with your existing
audio/visual system and Ethernet network.
1. Power Cord Input
ProFusion M5 operates on AC power.
Note: Never attempt to operate ProFusion M5 on
DC power.
2. On/O Switch
This switch should be left in the ON position at all
times.
3. Ethernet Port
The Ethernet port is used to connect ProFusion M5, via a CAT5 Ethernet cable, to your network in order
to receive conguration, software and content updates via the Internet.
4. Music Zone Audio Connector (Green Jack)
This connection is a 1/8” stereo mini-plug jack used to connect ProFusion M5 to your amplication
equipment.
5. Video Zone S-Video/Composite Port
This port is used for S-Video and Composite video signals.
Note: When connecting your ProFusion M5 to display, or other external video equipment, the pro-
vided S-Video/Composite breakout adapter cable is required if the video output type will be S-Video
or Composite (version 2.0 only).
Version 2.0
Version 1.0

5
6. VGA (D-Sub) Port
This port can be used to connect ProFusion M5 to LCD and plasma displays or external video equip-
ment that support VGA or RGBHV video signals.
7. DVI (Digital Video Interface) Port
This port is designed for the highest resolution video, including “high denition” video. This video out-
put type allows for a purely digital video signal from ProFusion M5 to a display or other external video
equipment. This connection type is usually found on digital-ready display devices such as certain LCD
and plasma displays.
8. (Optional) Second Music Zone Audio Connector (Green Jack)
This connection is a 1/8” stereo mini-plug jack used to connect ProFusion M5 to your amplication
equipment. This output is available for ProFusion M5 devices congured for a second zone of audio.

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Installation and Setup
Placement Guidelines
ProFusion M5 is designed to be placed horizontally and right-side up. Other positions may cause•
problems with air ow within the case and may signicantly shorten the lifespan of the internal
components.
ProFusion M5 should be placed in a clean, well-ventilated area. Do not stack items on or against your•
ProFusion M5 as this can create excessive heat and/or static electricity charge problems.
ProFusion M5 should only be placed on a surface of adequate strength and stability and free of•
excessive vibration.
Ensure all cabling is routed properly and safely to avoid tripping hazards that could pull your Pro-•
Fusion M5 o the surface.
Ensure your ProFusion M5 is plugged into a properly grounded, always-on AC power outlet.•
Note: Plugging ProFusion M5 into a switched outlet may lead to improper shutdowns which will
likely shorten the life of the equipment.
Rack Placement
If you are planning on installing your ProFusion M5 in a rack, a minimum 6½” (16.5 cm) (4RU) vertical rack
space will be required. Do not improvise a rack mount solution; instead, install your ProFusion M5 on a rack
shelf suitable for approximately 40 lbs (18.1 kg) of weight.
Connecting ProFusion M5
Always connect video cables prior to powering on ProFusion M5.
Turn o your amplication equipment and the volume completely down before installing your•
ProFusion M5.
ProFusion M5 should not be plugged into the AC outlet found of the rear of some audio amplica-•
tion equipment due to potential grounding issues. Only plug ProFusion M5 into properly ground-
ed electrical outlets.
ProFusion M5 supports the following four video output types:
DVI (Digital Visual Interface)•
VGA•
Note: ProFusion M5 natively supports VGA to RGBHV Component signals. ProFusion M5 does
not support VGA to Y-Pr-Pb Component video. External video equipment will be required to
convert the VGA signal to Y-Pr-Pb Component.

7
S-Video•
Composite•
ProFusion M5 supports the following video broadcast standards:
PAL A•
NTSC M•
Connecting the Video Output
STEP 1 Properly secure the video cable to the corresponding output port of your ProFusion M5 that matches
the video input of your display or external video equipment.
Note: When connecting ProFusion M5 to your display, or external video equipment, the provided
S-Video/Composite breakout adapter cable is required if the video output type will be S-Video or
Composite (version 2.0 only).
STEP 2 Connect the other end of the video cable to the display or external video equipment.
Connecting the Audio Output
STEP 1 Plug the 1/8” stereo mini plug to stereo RCA audio adapter to the green audio output on your ProFu-
sion M5.
Version 2.0
STEP 2 Connect the appropriate audio cables to the 1/8”stereo mini plug to stereo RCA adapter and your
amplication equipment.
Note: Although ProFusion M5 version 1.0 has audio jacks located next to the Ethernet port, these
outputs have been disabled.
STEP 3 (Optional) If your ProFusion M5 has been congured for two zones of audio, repeat steps 1 and 2 for
the second audio zone.

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Basic Operation
Powering ProFusion M5 On and O
Always use the POWER button to power o ProFusion M5 before unplugging it from an electrical outlet. Failure to
do so may result in damage to your ProFusion M5.
Powering On ProFusion M5
STEP 1 Press the POWER button once (do not hold the button in). ProFusion M5 will start up and the LCD
control panel will illuminate approximately 30 seconds later.
Note: When powering on ProFusion M5 version 1.0, the LCD control panel will illuminate immedi-
ately after pressing the power button.
STEP 2 ProFusion M5 will begin playback approximately one minute later.
Powering O ProFusion M5
If your ProFusion M5 is congured to receive it updates via Ethernet, it must remain powered on at all times.
STEP 1 Press the POWER button once (do not hold the button in).
STEP 2 ProFusion M5 will shut down approximately 30 – 60 seconds later.
Rebooting ProFusion M5
STEP 1 Press the POWER button once (do not hold the button in).
STEP 2 ProFusion M5 will shut down approximately 30 – 60 seconds later.
STEP 3 After the shutdown, wait 30 seconds.
STEP 4 Press the POWER button once (do not hold the button in). ProFusion M5 will begin playback approxi-
mately 30 – 60 seconds later.
Updating ProFusion M5 via Disc
ProFusion M5 can be updated via Ethernet or disc. It is important to update your ProFusion M5 as soon as you
receive any update discs. Please note that if your ProFusion M5 congured for Ethernet updates, you may still
receive disc updates, and should load them as soon as they arrive.
Always verify the update disc is clean and free of scratches, smudges and ngerprints. To clean a disc use
lint-free cotton cloths and wipe against the tracks, starting in the middle of the disc and wiping towards the
outside of the disc. Do not wipe in a circular motion as this can create scratches.
STEP 1 If your update contains multiple discs, load disc #1 rst.

9
STEP 2 Hold the disc face up and by the edges.
STEP 3 Press the DVD-ROM eject button to open the tray.
STEP 4 Insert the disc into the center of the DVD-ROM tray.
STEP 5 Press the DVD-ROM eject button to close the tray (do not push the tray in).
STEP 6 Approximately 15 seconds after the tray has closed, the update will automatically start. The update
will take anywhere from 60 seconds to 15 minutes, depending on the type and size of the update.
STEP 7 The DVD-ROM tray will automatically eject once the update has completed and the control panel will
display the status of the update.
STEP 8 Repeat the steps above for any other discs included in your update.
Control Panel Menu System
ProFusion M5 Control Panel menu system allows you to perform numerous tasks, including:
Changing styles for playback•
Changing and testing network settings•
Changing video settings•
Initiating conguration and content updates•
NAVIGATION Buttons
Scroll Up Increase Value
Scroll Down Decrease Value
Menu Navigation Functionality Data Entry Functionality
Using the Control Panel NAVIGATION buttons:
To acess the Control Panel menu system, press the ENTER button, located right of the LCD control•
panel display.
To scroll through menu options, press the UP or DOWN button.•
To select menu options, press the ENTER button.•
To return to previous menus, press the UP or DOWN button until• BACK is highlighted, then press the
ENTER button.

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Control Panel Menu Permissions
Upon request, your ProFusion M5 Control Panel menu system can be congured so any of the following menu
option are disabled:
Changing styles•
Changing date and time•
Changing volume levels•
Disabling and enabling messages for playback•
Initiating conguration and content updates via network update•
Note: If you require any menu permissions disabled or enabled, contact DMX Customer Service.
See “Appendix E: Contact DMX” (p. 27).
ProFusion M5 Device Information
The Device Information menu option provides key information specic to your ProFusion M5. The Device Infor-
mation option will continuously scroll between Device ID, conguration version, software version, and operat-
ing system version. You can also the UP or DOWN button to scroll through the Device Information items.
Accessing the Device Information option from the title/artist screen:
STEP 1 Press the ENTER button to access the Control Panel menu system.
STEP 2 Press the DOWN button until the Device Information option is highlighted, then press the ENTER but-
ton.
STEP 3 This option will automatically scroll between the Device ID, Conf Ver (Conguration Version), SW Ver
(Software Version) and the OS Ver (Operating System Version).
Device ID
The Device ID is a number specic to your ProFusion M5. It ensures that custom congurations and settings
are applied only to this specic ProFusion M5.
Note: When calling DMX for assistance, please conrm your Device ID prior to calling.
Conguration Version (Conf Ver)
Conguration version refers to a set of specic settings such as scheduling, playback start and stop times, and
other settings specic to your ProFusion M5. This number also ensures that an older conguration update to
your ProFusion M5 will not overwrite the current conguration settings.
Software Version (SW Ver)
Software version indicates which version of the ProFusion software is currently installed on your ProFusion M5.
Operating System Version (OS Ver)
This indicates which operating system version is installed on your ProFusion M5.

11
Changing Styles
Your ProFusion M5 is congured to follow a pre-determined schedule. You may override the schedule by
changing the style.
The ability to change styles may be disabled, if requested, for your ProFusion M5. If you attempt to change
styles and the control panel displays Access denied: Style change, you do not have permission to change styles.
If your ProFusion M5 is scheduled to stop playback at a certain time, the control panel will display Music
Stopped. You may manually begin playback by changing to any available style.
Changing styles from the title/artist screen:
STEP 1 Press the ENTER button to access the Control Panel menu system.
STEP 2 Press the DOWN button until Select Style is highlighted, then press the ENTER button.
Note: If your ProFusion M5 is congured for only one zone; skip to Step 4.
STEP 3 Press the UP or DOWN button to select the specic zone in which you would like to change styles, then
press the ENTER button.
STEP 4 Press the UP or DOWN button until the desired style is highlighted, then press the ENTER button. The
ProFusion M5 will immediately begin playing the style.
Note: If a music style is selected on Zone 2 and the visual style currently playing contains audio, the
style change will be disallowed. The music style for Zone 2 can only be changed if the visual style
currently playing does not contain audio.
SinglePlay Styles
SinglePlay styles are visual styles that will play through its playlist once, and when complete, will revert auto-
matically to the style scheduled to play at that time.
Selecting a SinglePlay style from the title/artist screen:
STEP 1 Press the ENTER button to access the Control Panel menu system.
STEP 2 Press the DOWN button until Select Style is highlighted, then press the ENTER button.
STEP 3 Press the UP or DOWN button to select the visual zone, then press the ENTER button.
STEP 4 Press the UP or DOWN button until SinglePlay is highlighted, then press the ENTER button.
STEP 5 Press the UP or DOWN button until the desired SinglePlay style is highlighted, then press the ENTER
button.
Note: If no styles appear after selecting SinglePlay, there are no SinglePlay styles available.
STEP 6 Press the ENTER button to select the highlighted SinglePlay style. The SinglePlay style will immedi-
ately play.

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Viewing and Setting Date and Time
If your ProFusion M5 is congured to receive its updates via Ethernet, it will synchronize the date and time
with its designated FTP server each time it connects.
Viewing Date and Time
This option allows you to view the current date and time for your ProFusion M5. Changes to the date and time
cannot be made from this menu option.
Viewing the date and time from the title/artist screen:
STEP 1 Press the ENTER button to access the Control Panel menu system.
STEP 2 Press the DOWN button until Date and Time is highlighted, then press the ENTER button.
Note: The ability to change the date and time may be disabled for your ProFusion M5 if requested.
If you attempt to access the Set Date and Time option and the control panel displays “Access denied:
Set Date and Time”, you do not have permission to modify the date and time.
STEP 3 Press the DOWN button until View Date and Time is highlighted, then press the ENTER button. The cur-
rent date and time for your ProFusion M5 will be displayed.
Setting Date and Time
Your ProFusion M5 comes congured with the correct date and time for your location. Incorrectly modifying the
date and time may cause undesired changes to time-sensitive activities such as scheduling.
Setting the date and time from the title/artist screen:
STEP 1 Press the ENTER button to access the Control Panel menu system.
STEP 2 Press the DOWN button until Date and Time is highlighted, then press the ENTER button.
STEP 3 Press the DOWN button until Set Date and Time is highlighted, then press the ENTER button. The cur-
rent date and time will be displayed.
STEP 4 Press the UP or DOWN button to change the month.
STEP 5 Press the ENTER button if only the month needs to be changed. If you need to make further changes
to the date or time, press the RIGHT button to move to the day, time, and AM/PM setting. Once the
current date and time have been set, press the ENTER button.
Style Version Information
The Style Version Information menu option allows you to conrm the playlist version for all styles currently on
your ProFusion M5.
Viewing the Style Version Information menu option from the title/artist screen:
STEP 1 Press the ENTER button to access the Control Panel menu system.

13
STEP 2 Press the DOWN button until Style Version Info is highlighted, then press the ENTER button.
Note: If your ProFusion M5 is congured for only one zone; skip to Step 4.
STEP 3 Press the UP or DOWN button to select the zone containing the style in question, then press the ENTER
button.
STEP 4 Press the UP or DOWN button to select a style, then press the ENTER button. The playlist version for
the style will be displayed.
Messaging
If your ProFusion M5 is congured to utilize Messaging, the playback of messages will be scheduled to play at
specic times and days. Changes to Messaging, including scheduling, should be congured by DMX for your
ProFusion M5. If necessary, the Message Control option will allow you to suspend a message immediately.
Message Control
Turning messages on or o from the title/artist screen:
STEP 1 Press the ENTER button to access the Control Panel menu system.
STEP 2 Press the DOWN button until Messaging Control is highlighted, then press the ENTER button.
Note: If your ProFusion M5 is congured for only one zone; skip to step 4.
STEP 3 Press the UP or DOWN button to select the zone that contains the message you need to turn on or o,
then press the ENTER button.
STEP 4 Press the DOWN button until Messaging Control is highlighted, then press the ENTER button.
Note: If “No Messages” is displayed, there are no messages scheduled for the selected zone.
STEP 5 Press the UP or DOWN button until the desired message is highlighted, then press the ENTER button.
STEP 6 Press the UP or DOWN button to toggle between ON and OFF, then press the ENTER button to accept
the change. When a message is set to ON, it will playback according to its schedule, and when set to
OFF, the message will be suspended.
Note: If your ProFusion M5 receives a conguration update that includes a suspended message,
the message playback will revert to ON. If changes to your Messaging are needed, see “Appendix E:
Contact DMX” (p. 27).
Message Playback
Forcing playback of a message from the title/artist screen:
STEP 1 Press the ENTER button to access the Control Panel menu system.
STEP 2 Press the DOWN button until Messaging Control is highlighted, then press the ENTER button.
Note: If your ProFusion M5 is congured for only one zone; skip to step 4.
STEP 3 Press the UP or DOWN button to select the zone with the message that you would like to play, then

Profusion m5 user Guide
14
press the ENTER button.
STEP 4 Press the DOWN button until Messaging Playback is highlighted, then press the ENTER button.
Note: If “No Messages” is displayed, there are no messages available for that zone.
STEP 5 Press the UP or DOWN button until the desired message is highlighted, then press the ENTER button.
The currently playing content will stop and the message will play. Once the message has completed
playing the previous style will resume playback.