Dormakaba ALVARADO Supervisor 2000 User manual

Alvarado Manufacturing Company, Inc.
12660 Colony Street, Chino, CA 91710
Phone: [phone]
Fax: [phone]
[email protected]
www.alvaradomfg.com
PUD3722R1-4
Supervisor 2000
(SU2000)
Barrier-Free Optical Turnstile
User Guide

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Supervisor 2000 User Guide
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Contents
Safety Precautions. ........................................................................................................................................ 4
Purpose Of This User Guide. ......................................................................................................................... 5
Intended Users. ........................................................................................................................................ 5
User Responsibilities. ............................................................................................................................... 5
SU2000 Overview........................................................................................................................................... 6
SU2000 Cabinets. .................................................................................................................................... 6
SU2000 Components. .............................................................................................................................. 8
SU2000 Options. .................................................................................................................................... 10
Access Control Integration. .....................................................................................................................11
SU2000 Functionality.....................................................................................................................................11
Passage Modes.......................................................................................................................................11
Setting Passage Modes.......................................................................................................................... 12
Bi-directional Trafc and Smart Use of Passage Modes. ....................................................................... 12
User Status Display. ............................................................................................................................... 14
Operational Sounds................................................................................................................................ 15
SU2000 Operation........................................................................................................................................ 16
Powering On / Off. .................................................................................................................................. 16
Lane Key Control (Option)...................................................................................................................... 17
User Instructions..................................................................................................................................... 18
Turnstile Operations. .............................................................................................................................. 19
I/O Control. ................................................................................................................................................... 22
Inputs...................................................................................................................................................... 22
Outputs. .................................................................................................................................................. 25
SU2000 Conguration Preparation............................................................................................................... 27
Overview................................................................................................................................................. 27
New Installation Conguration Checklist. ............................................................................................... 27
Installing the Conguration Tools............................................................................................................ 28
Connecting a Laptop Directly to the Turnstile......................................................................................... 29
Operating System Conguration. ................................................................................................................. 30
Setting the Local System Time. .............................................................................................................. 32
Setting the Turnstile IP Address. ............................................................................................................ 34
Maintenance................................................................................................................................................. 35
Weekly Safety Check. .................................................................................................................................. 36
Troubleshooting............................................................................................................................................ 37
Revision History............................................................................................................................................ 38

Supervisor 2000 User Guide
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• For indoor use only.
• Use only skilled individuals to install and service the turnstile.
• DO NOT operate the turnstile if it has been damaged in any manner. If damaged, have the unit
repaired or adjusted by a skilled service person before use.
• DO NOT modify or alter the turnstile.
• Have skilled individuals maintain the turnstile according to a proper maintenance schedule.
• In access control applications, train all personnel that will be using the turnstile in the proper
method of operation. In addition, properly train new users as they are added to the system.
• DO NOT use non-Alvarado parts to repair a damaged turnstile.
• Power off the turnstile before connecting or disconnecting any communication or power wiring
to the turnstile.
• Pour utilisation à l'intérieur seulement.
• Utilisez uniquement des personnes qualiées pour installer et entretenir le tourniquet.
• NE PAS faire fonctionner le tourniquet s'il a été endommagé de quelque façon. S'il est
endommagé, faire réparer ou ajuster l'unité avant l'utilisation par un(e) préposé(e) à l'entretien
qualié(e).
• NE PAS modier ou altérer le tourniquet.
• Le tourniquet doit être maintenu selon un calendrier d'entretien adéquat par des personnes
qualiées.
• Dans les applications de contrôle d'accès, former tout le personnel qui utilisera le tourniquet
selon la bonne méthode de fonctionnement. De plus, bien former les nouveaux utilisateurs à
leur intégration au système.
• NE PAS utiliser des pièces ne provenant pas du Alvarado pour réparer un tourniquet
endommagé.
• Suivez strictement les instructions de manutention pour déplacer ou soulever le tourniquet lors
de l'installation
• Éteignez le tourniquet avant de brancher ou de débrancher le câblage de communication ou le
câblage d'electricité.
• This turnstile can be used by children aged 12 and above, inexperienced persons, or
persons with reduced physical, sensory, or mental conditions, if such children or persons are
supervised, or have been provided instruction regarding the safe and proper usage. Children
shall not play with or around the turnstile.
• The turnstile shall be disconnected from its power source during service and when replacing
parts. The turnstile shall be disconnected from its power source before connecting or
disconnecting any communication or other activation/feedback control wires. If it is not possible
that the technician can check from any point to which he has access that the main power is
removed, a disconnection with a locking system in the isolated position shall be provided.
Safety Precautions
WARNING The Supervisor 2000 may present a risk to persons and property if it is not
operated correctly. Therefore, this manual must be read in its entirety and
all safety and operations information must be adhered to. Note the following
precautions:

Supervisor 2000 User Guide
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Purpose Of This User Guide
The Supervisor 2000 (“SU2000”) User Guide is an operational manual which describes the operational
features of Alvarado SU2000 optical turnstile product.
The manual is intended for use by owners, facility operators and system integrators responsible for the
product, the facility access system and the employees, vendors and invitees that will use the equipment on
a day-to-day basis.
As owner or caretaker of the equipment, it is essential that you maintain your SU2000s and ensure safe
product use by the employees, vendors and invitees that will be utilizing the product.
The operation of the SU2000s should be tested weekly to ensure the product is operating correctly. This
User Guide provides instructions for a Weekly Safety Check.
Intended Users
User Responsibilities

Supervisor 2000 User Guide
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SU2000 Overview
The Supervisor 2000 is a barrier-free optical turnstile that provides bi-directional access control and
other passage modes. In Controlled Passage mode, upon receipt of a valid card signal from an access
control system or GateKeeper turnstile control software, the integrated sensors allow a single user to pass
through the turnstile in the requested direction. If an unauthorized user attempts to tailgate on the entry,
the unit will recognize the illegal passage, a violation alarm will sound and red noti cation lights will  ash.
The SU2000 utilizes integrated optical sensors to control access. The optical sensors detect patrons,
determine the direction of patron movement, and (in conjunction with the facility access control system)
detect unauthorized users as well as “piggybacking” or “tailgating” on allowed entries.
While access control throughput will depend on the access control system and readers used, the SU2000
supports extremely rapid entry and throughput. It will “stack” valid scans and process patrons as fast as
they can walk through the turnstile.
SU2000 Cabinets
There are three types of SU2000 cabinets used to create passage lanes: Main, Secondary, and center
(expansion). A single lane consists of a Main cabinet and a Secondary cabinet [Fig. 1]. The center cabinets
are used to create additional lanes with the addition of a single cabinet [Fig. 2].
Each cabinet has an unsecured and secured side. Alvarado follows what we call the “right-hand rule." User
status lights and card readers are always installed on the right-hand side as you enter the turnstile.
The Main cabinet contains the main turnstile
controller, I/O control board, power supply,
operational sensor receivers, crawl sensor
receiver, and a recessed power button.
The reveal of the Main cabinet contains the user
status display that communicates turnstile status to
the user.
Main Cabinet
Secured Side
Unsecured Side
Secondary
Cabinet Main
Cabinet
Power
Button
The Secondary cabinet contains operational
sensor transmitters and crawl sensor transmitter.
The reveal of the Secondary cabinet contains the
user status display that communicates turnstile
status to the user.
Secondary Cabinet
Fig. 1 Single-Lane Con gurationSingle-Lane Con guration

Supervisor 2000 User Guide
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SU2000 Cabinets (cont.)
Center cabinets contain both Main and Secondary components. Center cabinets are extension cabinets
used in multi-lane applications. An unlimited number of center cabinets can be added.
The center cabinet contains the main turnstile controller, I/O control board, power supply, operational
sensors, crawl sensors for both the Main and Secondary side of the center cabinet, and a recessed power
button.
The reveal of the center cabinet contains two user status displays that communicate turnstile status to the
user for both directions of travel.
Center Cabinet (Multi-Lane Con guration)
Secured Side
Unsecured Side
Secondary
Cabinet Center
Cabinet Main
Cabinet
Main
Side Secondary Side
Power
Button Power Button
Main
Side
Secondary
Side
Fig. 2 Multi-Lane Con gurationMulti-Lane Con guration

Supervisor 2000 User Guide
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An overview of the major turnstile components is presented below [Fig. 3]. More information on these
components can be found later in this document.
SU2000 Components
A
B
C
D
F
H
II
F
H
I
I
A
B
C
G
EE
Top ViewTop View
Main SideMain Side SecondarySecondary
SideSide
SideSide
ViewView
Fig. 3 SU2000 ComponentsSU2000 Components

Supervisor 2000 User Guide
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A
B
C
D
F
H
Cabinet Lid / User Status Display
Cabinet Lids are fabricated from 100% acrylic resin. For each direction of travel, there is a user
status display located on the right-hand side. The user status display provides visual instructions to
users regarding the status of presented credentials (based on data from the access control system)
and visual notication of alarm conditions.
End Panels
End panels are fabricated from #304 stainless steel. Slim mullion-style card readers may be installed
to the end panels. An example card reader is shown installed in [Figure 3 - Side View].
Speakers
Two speakers are mounted to the fascia of Main and center cabinets. The speaker is used to play
auditory sounds and alarms.
Power Button
There is one power button installed per turnstile. The power button is installed in the base of the
Main / center cabinet on the secured side.
Operational Sensors
Operational sensors are used to detect and monitor users as they enter, pass through and exit the
turnstile. Infrared transmitters are on the Secondary side of the turnstile. Infrared receiver sensors
are on the Main side of the turnstile.
Main Turnstile Controller
The main turnstile controller houses the CPU unit and various hardware ports, such as USB,
Ethernet, and HDMI.
I/O Control Board
The I/O control board is the interface point between the turnstile and the facility access control
system. Passage activation and the various other inputs and outputs available from the turnstile are
accessed through the I/O control board terminal strips.
Power Supply
There is a single power supply installed in the Main / center cabinet. This supply converts primary
power to12V and 5V low-voltage power for main turnstile controller, optical sensor, and light
operation.
Crawl Sensors
Crawl sensors are used to detect users attempting to crawl through the lane. Crawl sensors are
located near the cabinet base on both the entry and exit side of the turnstile. Infrared transmitters are
on the Secondary side of the turnstile. Infrared receiver sensors are on the Main side of the turnstile.
SU2000 Components (cont.)
I
G
E

Supervisor 2000 User Guide
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SU2000 Options
There are various SU2000 options. Options relating to turnstile operation are listed below:
Alternate Power Supply
A 220 - 240 VAC, 50 Hz power supply and appropriately rated power button are utilized.
Baseplate
A baseplate for either single lane or multi-lane congurations is available. The baseplate is powder coated
black with a black non-slip coating in the passageway area. The baseplate includes enclosed cable runs
and eliminates the need for trenching or stubbing up conduit from the oor.
Card Reader Integration
Due to the extremely slim architectural prole of the SU2000, generally only mullion-sized readers can be
installed to the end cabinet. Custom reader integration is available. If you are utilizing larger sized readers,
this will have been addressed during the ordering and product checklist process.
Alternate Cabinet Materials
Cabinets may be fabricated from wood, laminates, or other materials. Contact Alvarado to discuss
requirements.
Power-Coated Cabinets
External cabinet materials may be powder-coated in a variety of colors.
Lane Key Controls
A pair of 3-position key switches are provided to control each direction of travel per lane. Turning the key to
one of three positions overrides all settings and can place the turnstile in Controlled Passage mode, Free
Passage mode, or No Passage mode. Settings are user-congurable for each direction of travel.
Longer Interconnect Cables
Among the cabling requirements for the SU2000 is an “interconnect cable" that runs through conduit
between the two turnstile cabinets. The standard interconnect cable length is 11’. Longer interconnect
cables, available in 20’ and 40’ lengths, are available on a custom order basis.
GateKeeper
GateKeeper is an optional desktop application that allows installed Alvarado optical turnstiles to be
controlled from a single PC. GateKeeper allows the control and scheduling of most day-to-day operating
functions including designating a turnstile as entry or exit only, opening or closing a turnstile, and allowing
single passage overrides for guests or personnel that have forgotten their access card. The application also
includes various other functions. These functions include an emergency “open all turnstiles” capability that
is in addition to the emergency override / re alarm capabilities of the SU2000. The application has tiered
login levels with three levels of security (Operator, Supervisor, and Administrator).