Dormakaba ALVARADO SUPERVISOR 5000 User manual

Alvarado Manufacturing Company, Inc.
12660 Colony Street, Chino, CA 91710
Phone: [phone]
Fax: [phone]
[email protected]
www.alvaradomfg.com
PUD3668R2-0
SUPERVISOR 5000
(SU5000)
Optical Turnstile with Bi-directional Motorized Barriers
User Guide

This page intentionally left blank.

Supervisor 5000 User Guide
Page 3 For Assistance: [email protected] [phone] PUD3668R2-0
Contents. ........................................................................................................................................................ 3
ETL Certi cation. ............................................................................................................................................ 3
Safety Precautions. ........................................................................................................................................ 4
Purpose Of This User Guide. ......................................................................................................................... 5
Intended Users. ........................................................................................................................................ 5
User Responsibilities. ............................................................................................................................... 5
SU5000 Overview........................................................................................................................................... 6
SU5000 Components - Exterior View. ...................................................................................................... 6
SU5000 Components - Center Portion Interior View. ............................................................................... 8
SU5000 Cabinets. .................................................................................................................................. 10
SU5000 Options. .................................................................................................................................... 13
Access Control Integration. .................................................................................................................... 14
SU5000 Functionality.................................................................................................................................... 15
Passage Modes...................................................................................................................................... 15
Setting Passage Modes.......................................................................................................................... 16
Bi-directional Traf c and Smart Use of Passage Modes. ....................................................................... 16
User Status Display. ............................................................................................................................... 18
Open / Close Status Light....................................................................................................................... 19
Operational Sounds................................................................................................................................ 20
SU5000 Operation........................................................................................................................................ 22
Powering On / Off. .................................................................................................................................. 22
Lane Key Control (Option)...................................................................................................................... 23
User Instructions..................................................................................................................................... 24
Turnstile Operations. .............................................................................................................................. 26
I/O Control. ................................................................................................................................................... 32
Inputs...................................................................................................................................................... 32
Outputs. .................................................................................................................................................. 35
SU5000 Con guration Preparation............................................................................................................... 38
Overview................................................................................................................................................. 38
New Installation Con guration Checklist. ............................................................................................... 38
Installing the Con guration Tools............................................................................................................ 39
Connecting a Laptop Directly to the Turnstile......................................................................................... 40
Operating System Con guration. ................................................................................................................. 41
Setting the Local System Time. .............................................................................................................. 43
Setting the Turnstile IP Address. ............................................................................................................ 44
Maintenance................................................................................................................................................. 46
Weekly Safety Check. .................................................................................................................................. 47
Troubleshooting............................................................................................................................................ 48
Revision History............................................................................................................................................ 50
Contents
This product is fully certi ed by a nationally recognized testing laboratory to UL 2593 and
CSA C22.2 #247. Unauthorized modi cation to this product in any way is prohibited.
ETL Certi cation

Supervisor 5000 User Guide
Page 4 For Assistance: [email protected] [phone] PUD3668R2-0
• For indoor use only.
• Use only skilled individuals to install and service the turnstile.
• DO NOT operate the turnstile if it has been damaged in any manner. If damaged, have the unit
repaired or adjusted by a skilled service person before use.
• DO NOT modify or alter the turnstile.
• Have skilled individuals maintain the turnstile according to a proper maintenance schedule.
• In access control applications, train all personnel that will be using the turnstile in the proper
method of operation. In addition, properly train new users as they are added to the system.
• DO NOT use non-Alvarado parts to repair a damaged turnstile.
• Power off the turnstile before connecting or disconnecting any communication or power wiring
to the turnstile.
• This turnstile can be used by children aged 12 and above, inexperienced persons, or
persons with reduced physical, sensory, or mental conditions, if such children or persons are
supervised, or have been provided instruction regarding the safe and proper usage. Children
shall not play with or around the turnstile.
• The turnstile shall be disconnected from its power source during service and when replacing
parts. The turnstile shall be disconnected from its power source before connecting or
disconnecting any communication or other activation/feedback control wires. If it is not possible
that the technician can check from any point to which he has access that the main power is
removed, a disconnection with a locking system in the isolated position shall be provided.
• Pour utilisation à l'intérieur seulement.
• Utilisez uniquement des personnes qualiées pour installer et entretenir le tourniquet.
• NE PAS faire fonctionner le tourniquet s'il a été endommagé de quelque façon. S'il est
endommagé, faire réparer ou ajuster l'unité avant l'utilisation par un(e) préposé(e) à l'entretien
qualié(e).
• NE PAS modier ou altérer le tourniquet.
• Le tourniquet doit être maintenu selon un calendrier d'entretien adéquat par des personnes
qualiées.
• Dans les applications de contrôle d'accès, former tout le personnel qui utilisera le tourniquet
selon la bonne méthode de fonctionnement. De plus, bien former les nouveaux utilisateurs à
leur intégration au système.
• NE PAS utiliser des pièces ne provenant pas du Alvarado pour réparer un tourniquet
endommagé.
• Suivez strictement les instructions de manutention pour déplacer ou soulever le tourniquet lors
de l'installation
• Éteignez le tourniquet avant de brancher ou de débrancher le câblage de communication ou le
câblage d'electricité.
Safety Precautions
WARNING The Supervisor 5000 may present a risk to persons and property if it is not
operated correctly. Therefore, this manual must be read in its entirety and
all safety and operations information must be adhered to. Note the following
precautions:

Supervisor 5000 User Guide
Page 5 For Assistance: [email protected] [phone] PUD3668R2-0
Purpose Of This User Guide
The Supervisor 5000 (“SU5000”) User Guide is an operational manual which describes the operational
features of Alvarado SU5000 optical turnstile product.
The manual is intended for use by owners, facility operators, and system integrators responsible for the
product, the facility access system and the employees, vendors and invitees that will use the equipment on
a day-to-day basis.
As owner or caretaker of the equipment, it is essential that you maintain your SU5000s and ensure safe
product use by the employees, vendors, and invitees that will be utilizing the product.
The operation of the SU5000s should be tested weekly to ensure the product is operating correctly. This
User Guide provides instructions for a Weekly Safety Check.
Intended Users
User Responsibilities

Supervisor 5000 User Guide
Page 6 For Assistance: [email protected] [phone] PUD3668R2-0
SU5000 Components - Exterior View
An overview of the major turnstile components is presented below [Fig. 1 & Fig. 2]. More information on
these components can be found later in the User Guide.
Fig. 1Fig. 1 SU5000 Components - Exterior ViewSU5000 Components - Exterior View
H
A
B
C
D
E
F
G
SU5000 Overview
The SU5000 is an optical turnstile that provides bi-directional access control in conjunction with a facility
access control system. The SU5000 utilizes tandem motorized barriers and integrated optical sensors to
control access. The optical sensors detect patrons, determine the direction of patron movement, and detect
both authorized and unauthorized users.

Supervisor 5000 User Guide
Page 7 For Assistance: [email protected] [phone] PUD3668R2-0
SU5000 Components - Exterior View (cont.)
A
B
C
D
User Status Display / Card Reader Location
The user status display provides visual instructions to users regarding the status of presented
credentials (based on data from the access control system) and visual notication of alarm
conditions.
Card readers are normally installed underneath the lid directly below the user status display.
Open / Closed Status Light
Open / closed status lights are mounted to the right-hand leg for each direction of entry. The lights
function similar toll booth lights, and notify the user of turnstile availability status.
Free Passage Sensors
Free passage sensors are located on both ends of the turnstile in the area indicated. Infrared
transmitters are on the secondary side of the turnstile. Infrared receiver sensors are on the Main side
of the turnstile.
In Free Pass mode, these sensors detect users as soon as they enter the turnstile, triggering the
barriers to open away from the user.
Operational Sensors
Operational sensors are located inside the top channel of the cabinet, running horizontally the length
of the cabinet. Infrared transmitters are on the secondary side of the turnstile. Infrared receiver
sensors are on the Main side of the turnstile.
Operational sensors have multiple purposes. These include the detection and monitoring of users
as they enter, pass through and exit the turnstile, and the detection of objects in the path of opening
barriers.
Safety Sensors
Safety Sensors are located in the center portion of the cabinet on both the entry and exit side of the
turnstile. Infrared transmitters are on the secondary side of the turnstile. Infrared receiver sensors
are on the Main side of the turnstile. Safety sensors are used to prevent the barriers from opening
and closing on a user.
Motorized Barriers
The motorized moving barriers are acrylic with a special abrasion resistant coating. Barriers are
offered in three heights: 35”, 46” or 69”. The barriers operate bi-directionally. Movement of the
barriers is accomplished through the integration of brushless DC motors, digital position encoders,
motor controllers and motor control software using closed loop position control.
Speaker
A speaker is mounted to each leg of Main and center cabinets. The speaker is used to play auditory
sounds and alarms.
Side Panels
Side Panels are acrylic with a special abrasion resistant coating.
E
F
G
H

Supervisor 5000 User Guide
Page 8 For Assistance: [email protected] [phone] PUD3668R2-0
I
J
K
M
L
N
Fig. 2Fig. 2 Center Portion Interior (Main Cabinet)Center Portion Interior (Main Cabinet)
SU5000 Components - Center Portion Interior View

Supervisor 5000 User Guide
Page 9 For Assistance: [email protected] [phone] PUD3668R2-0
Main Turnstile Controller & I/O Control Board
There is one CPU and one I/O control board per turnstile. The two boards are stacked inside the
Main cabinet. The I/O control board is the outward most accessible board and is the interface point
between the turnstile and the facility access control system. Passage activation and the various
other inputs and outputs available from the turnstile are accessed through the I/O control board
terminal strips. The main turnstile controller houses the CPU unit and various hardware ports, such
as USB, Ethernet, and HDMI.
Motor Controller Board
Each turnstile has two motor controller boards. Each motor controller board controls one of the
two turnstile motors. Low-voltage power and various data signals are also routed through motor
controller boards.
Motors
Each turnstile has two brushless DC motors (combined with planetary gearbox and electro-
mechanical brake) that operate the drive system moving the barriers.
Power Supply
There is a single 24V power supply installed in the Main / Center cabinet. This supply converts
primary power to 24V low-voltage power for motor operation. Motor controller boards reduce the 24V
power to 5V and 12V for main turnstile controller, optical sensor, and light operation.
Power Switch
There is one power switch installed per turnstile. The power switch is installed in the base of the
Main / Center cabinet on the secured side.
Safety Sensors
There are four safety sensors per cabinet.
I
J
K
M
L
N
SU5000 Components - Center Portion Interior View (cont.)

Supervisor 5000 User Guide
Page 10 For Assistance: [email protected] [phone] PUD3668R2-0
SU5000 Cabinets
There are three types of SU5000 cabinets used to create passage lanes: a Main Cabinet, a Secondary
Cabinet, and a Center (Expansion) cabinet. A single passage lane consists of a Main cabinet and a
Secondary cabinet [Fig. 3]. The Center cabinet is used to create additional passage lanes with the addition
of a single cabinet [Fig. 4].
Each cabinet has an unsecured and secured side. Alvarado follows what we call the “right-hand rule." User
status lights and card readers are always installed on the right-hand side as you enter the turnstile.
The center portion of the Main Cabinet contains
the turnstile CPU, I/O control board, motor and
motor controller board, power supply, safety
sensor receivers, one moving barrier, and a power
switch located at the base on the secured side.
The top channel of the Main Cabinet contains the
operational sensor receivers, a drive system, and
a User Status Display that communicates turnstile
status to the user. A card reader is normally
installed during installation underneath the lid
below the User Status Display.
Main Cabinet
Fig. 3Fig. 3 Single Lane CongurationSingle Lane Conguration
Secured
Side
Unsecured
Side
Secondary
Cabinet
Main
Cabinet
Power
Key
Switch
The center portion of the Secondary Cabinet
contains a motor and motor controller board,
safety sensor transmitters, and one moving barrier.
The top channel of the Secondary Cabinet
contains the sensor transmitters, a drive system,
and a User Status Display that communicates
turnstile status to the user. A card reader is
normally installed during installation underneath
the lid below the User Status Display.
Secondary Cabinet
*
*
*Normal positions for card readers
located under the user status display.