Doro 824 User manual

Quick Start Guide
English
Doro 824

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Doro 824
FULL MANUAL
For further information and the full manual please visit
http://www.dorocanada.com/support/ or contact our support:
• Phone: [phone]
• Email: [e-mail]
GET STARTED
Insert SIM card, memory card and battery
Remove the battery cover
Important!
Becarefulnottodamageyourngernailswhenyouremovethe
battery cover. Do not bend or twist the battery cover excessively
as it may get damaged.

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Insert the SIM card
Important!
This device is compatible with micro
SIM cards.
Insert the memory card (optional)
Important!
Compatible card types: microSD,
microSDHC. Some phones may have
a pre installed memory card.
CAUTION
Use only compatible cards with this device. Use of incompatible
cards may damage the card or the device, and may corrupt data
stored on the card. Take care not to scratch or bend the contacts
on the cards.
Insert the battery (required)
and replace the battery cover

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Turn the phone on and off
Turn on the phone
1. Press and hold the ! Power button
located on the side until the phone
vibrates.
2. Follow the instructions in the
setup assistant to activate your
device and set it up.
Note! When turning on your phone, the installed applications
may need to be updated and this can take a few minutes
depending on the internet connection. This will require an
Internet connection, it is preferable to use a Wi-Fi connection to
reduce data costs.
Turn off the phone
1. Press and hold down the ! Power button until the options
menu opens.
2. In the options menu, select Power off â OK .
Charge the phone
Caution
Only use batteries, charger and accessories that have been
approved for use with this particular model. Connecting other
accessories may be dangerous and may void the phone’s type
approval and guarantee.

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1.
AB
Insert the small end of the USB cable into the charging
port of the phone (A) or into the charging port of the cradle
(B).
2. Insert the other end of the USB cable to the AC
adapter that you plug into a wall socket or to a USB port on a
computer.
If the phone is turned off during charging, the phone will still
charge. Press the ! Power button to view charging status.
Note! To save power, the display will lock after a set time. Press
the ! Power button to activate the screen.

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GENERAL INFORMATION
SAFETY INSTRUCTIONS
CAUTION
The unit and the accessories can contain small parts. Keep all of the equipment out
of the reach of small children. The AC adapter is the disconnect device between the
product and AC power. The AC socket outlet must be close to the equipment and easily
accessible.
Operating environment
Follow the rules and laws that apply wherever you are, and always turn off the unit
whenever its use is prohibited or can cause interference or hazards. Only use the unit in its
normal user position.
This unit complies with guidelines for radiation when it is used either in a normal position
against your ear, or when it is at least 0.4 in (1.0 cm) from your body. If the unit is carried
close to your body in a case, belt holder or other holder, these holders should not contain
anymetal,andshouldbeplacedatadistancefromyourbodyasspeciedabove.Make
sure that the distance instructions above are followed until the transfer is complete.
Parts of the unit are magnetic. The unit can attract metal objects. Do not keep credit cards
or other magnetic media near the unit. There is a risk that information stored on them can
be erased.
Medical units
The use of equipment that transmits radio signals, such as mobile phones, can interfere
withinsufcientlyprotectedmedicalequipment.Consultadoctororthemanufacturerof
the equipment to determine if it has adequate protection against external radio signals, or
if you have any questions. If notices have been put up at health care facilities instructing
you to turn off the unit while you are there, you should comply. Hospitals and other health
care facilities sometimes use equipment that can be sensitive to external radio signals.
Implanted medical devices
To avoid potential interference, manufacturers of implanted medical devices recommend
a minimum separation of 6 in (15 cm) between a wireless device and the medical device.
Persons who have such devices should:
• Always keep the wireless device more than 6 in (15 cm) from the medical device.
• Not carry the wireless device in a breast pocket.
• Hold the wireless device to the ear opposite the medical device.
If you have any reason to suspect that interference is taking place, turn the phone off
immediately. If you have any questions about using your wireless device with an implanted
medical device, consult your health care provider.

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Areas with explosion risk
Always turn off the unit when you are in an area where there is a risk of explosion. Follow
all signs and instructions. There is a risk of explosions in places where you are normally
requestedtoturnoffyourcarengine.Intheseareas,sparkscancauseanexplosionorre
which can lead to personal injury or even death.
Turnofftheunitatllingstations,andanyotherplacethathasfuelpumpsandautorepair
facilities.
Follow the restrictions that apply to the use of radio equipment near places where fuel is
stored and sold, chemical factories and places where blasting is in progress.
Areas with risk for explosion are often – but not always – clearly marked. This also applies
to areas such as below decks on ships; the transport or storage of chemicals; vehicles that
use liquid fuel (such as propane or butane); areas where the air contains chemicals or
particles, such as grain, dust or metal powder.
Li-ion battery
ThisproductcontainsaLi-ionbattery.Thereisariskofreandburnsifthebatterypackis
handled improperly.
WARNING
There is a danger of explosion if a battery is incorrectly replaced. To reduce risk of
reorburns,donotdisassemble, crush, puncture, shortexternalcontacts,exposeto
temperatureabove60°C(140°F),ordisposeofinreorwater.Recycleordisposeof
used batteries according to the local regulations or reference guide supplied with your
product.
Protect your hearing
WARNING
Excessive exposure to loud sounds can cause hearing damage. Exposure to loud sounds
while driving may distract your attention and cause an accident. Listen to a headset at
a moderate level, and do not hold the device near your ear when the speakerphone is
in use.
Emergency calls
Important!
Mobile phones use radio signals, the mobile phone network, the terrestrial network and
user-programmed functions. This means that connection cannot be guaranteed in all
circumstances. Therefore, never rely only on a mobile phone for very important calls such
as medical emergencies.

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Vehicles
Radiosignalscanaffectelectronicsystemsinmotorvehicles(forexample,electronicfuel
injection, ABS brakes, automatic cruise control, air bag systems) that have been incorrectly
installed or are inadequately protected. Contact the manufacturer or its representative for
more information about your vehicle or any additional equipment.
Donotkeeportransportammableliquids,gasesorexplosivestogetherwiththeunitor
itsaccessories.Mostvehiclescomeequippedwithairbags;keepinmindthatairbagsll
immediatelywithconsiderableforce.Donotplaceobjects,includingxedorportableradio
equipment in the area above the airbag or the area where it might expand. Serious injuries
may occur if the airbag deploys near mobile phone equipment that is incorrectly installed.
Itisprohibitedtousetheunitinight.Turnofftheunitbeforeyouboardaplane.Using
wireless telecom units inside a plane can pose risks to air safety and interfere with
telecommunications. It may also be illegal.
Driving safely
Adapted from CTIA-The Wireless Association®
WARNING
Use of this unit alone or with headphones (even if used only in one ear) while driving a
motor vehicle or riding a bicycle is dangerous and is illegal in some areas, and the user
should not engage in such conduct. Driving while operating a mobile phone is distracting
and could cause serious injury or death.
If you use this unit while driving or riding a bicycle, keep in mind the following guidelines:
• Give full attention to driving and to the road.
Usingamobiledevicewhiledrivingmaybedistracting.Ifyounditdisruptiveor
distracting while operating any type of vehicle, riding a bicycle, or performing any activity
that requires your full attention, pull off the road and park before making or answering
a call.
• Get to know your phone and its features such as the phone book, call memory, and
speakerphone.
These features help you to place your call without taking your attention off the road. See
the applicable portion of this user’s guide for more information.

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• Use a hands-free device.
Add an extra layer of convenience and safety to your unit with one of the many hands-
free accessories available. Use of a headset or other hands-free device may be legally
required. Distracted driving is a national issue and as a result, all 10 provinces in
Canada have some form of cell phone/distracted driving legislation in place. For more
information please visit http://distracteddriving.caa.ca/.
• Position phone within easy reach.
Keep your eyes on the road. If you get an incoming call at an inconvenient time, let your
voice mail answer it for you.
• Assess the trafc before dialing, or place calls when you are not moving or before
pulling into trafc.
Try to plan calls when your car will be stationary. Never dial, send SMS text messages, or
enter other text while you are driving.
• Let the person you are speaking with know you are driving.
Ifnecessary,suspendthecallinheavytrafcorhazardousweatherconditionssuchas
rain, sleet, snow, icy roads, and fog.
• Do not take notes, look up phone numbers, or perform any other activities that require
your attention while driving.
Jottingdownato-dolistorippingthroughyouraddressbooktakesattentionawayfrom
your primary responsibility, which is driving safely.
• Do not engage in stressful or emotional conversations that may be distracting. Make
people you are talking with aware you are driving and suspend conversations that have
the potential to divert your attention from the road.

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HEARING AID COMPATIBILITY
Note!
For hearing aid compatibility, you should turn off the Bluetooth connectivity.
Your mobile device model complies with FCC rules (C63.19-2011) governing hearing aid
compatibility. These rules require an M3 microphone or higher value. The M-value, shown
onthedeviceboxandbelow,referstolowerradiofrequency(RF)emissions.Ahigher
M-valuegenerallyindicatesthatadevicemodelhasalowerRFemissionslevel,whichmay
improve the likelihood that the device will operate with certain hearing aids. Some hearing
aids are more resistant than others to interference. Please consult your hearing health
professional to determine the M rating of your hearing aid and whether your hearing aid will
work with this device.
Your device meets the M3/T4 level rating.
TTY COMPATIBILITY
Your mobile device model is compatible with TTY devices. Please check with the
manufacturer of your TTY device to ensure that it is compatible with digital cell phones.
For further information, please see the full manual.
RF EXPOSURE INFORMATION (SAR)
This model phone meets the government’s requirements for exposure to radio waves.
This phone is designed and manufactured not to exceed the emission limits for exposure
toradiofrequency(RF)energysetbytheFederalCommunicationsCommissionoftheU.S.
Government and by the Canadian regulatory authorities. The exposure standard for wireless
mobilephonesemploysaunitofmeasurementknownastheSpecicAbsorptionRate,or
SAR.TheSARlimitsetbytheFCCandbytheCanadianregulatoryauthoritiesis1.6W/kg.
*TestsforSARareconductedusingstandardoperatingpositionsacceptedbytheFCCand
IndustryCanadawiththephonetransmittingatitshighestcertiedpowerlevelinalltested
frequencybands.AlthoughtheSARisdeterminedatthehighestcertiedpowerlevel,the
actualSARlevelofthephonewhileoperatingcanbewellbelowthemaximumvalue.This
is because the phone is designed to operate at multiple power levels so as to use only
the poser required to reach the network. In general, the closer you are to a wireless base
station antenna, the lower the power output.
ThehighestSARvalueforthemodelphoneasreportedtotheFCCwhentestedforuseat
the ear is 0.74 W/kg and when worn on the body, as described in this user guide, is
0.94 W/kg (Body-worn measurements differ among phone models, depending upon
available enhancements and FCC requirements.).
WhiletheremaybedifferencesbetweentheSARlevelsofvariousphonesandatvarious
positions, they all meet the government requirement. The FCC has granted an Equipment
AuthorizationforthismodelphonewithallreportedSARlevelsevaluatedasincompliance
withtheFCCRFexposureguidelines.SARinformationonthismodelphoneisonlewith

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the FCC and can be found under the Display Grant section of
http://www.fcc.gov/oet/ea/fccid after searching on FCC ID: WS5DORO824U.
Forbodywornoperation,thisphonehasbeentestedandmeetstheFCCRFexposure
guidelines for use with an accessory that contains no metal and the positions the handset
a minimum of 0.4 in (1.0 cm) from the body. Use of other enhancements may not ensure
compliancewithFCCRFexposureguidelines.Ifyoudonotuseabody-wornaccessoryand
are not holding the phone at the ear, position the handset a minimum of 0.4 in (1.0 cm)
from your body when the phone is switched on.
*IntheUnitedStatesandCanada,theSARlimitformobilephonesusedbythepublicis
1.6 watts/kilogram (W/kg) averaged over one gram of tissue. The standard incorporates
a substantial margin of safety to give additional protection for the public and to account
foranyvariationsinmeasurements.SARvaluesmayvarydependingonnationalreporting
requirements and the network band.
IC Radiation Exposure Statement
ThisEUTiscompliancewithSARforgeneralpopulation/uncontrolledexposurelimitsin
ICRSS-102andhadbeentestedinaccordancewiththemeasurementmethodsand
proceduresspeciedinIEEE1528andIEC62209.Thisequipmentshouldbeinstalled
and operated with minimum distance 1.0 cm between the radiator and your body. This
device and its antenna(s) must not be co-located or operating in conjunction with any other
antenna or transmitter.

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CARE AND MAINTENANCE
Your unit is a technically advanced product and should be treated with the greatest care.
Negligence may void the warranty.
• Protecttheunitfrommoisture.Rain,snow,humidity,andalltypesofliquidscan
contain substances that corrode the electronic circuits. If the unit gets wet, you
should immediately power off the phone, remove the battery and allow the unit to dry
completely before you replace it.
• Do not use or keep the unit in dusty, dirty environments. The unit’s moving parts and
electronic components can be damaged.
• Do not keep the unit in warm places. High temperatures can reduce the lifespan for
electronic equipment, damage batteries and distort or melt certain plastics.
• Do not keep the unit in cold places. When the unit warms up to normal temperature,
condensation can form on the inside and can damage the electronic circuits.
• Do not try to open the unit in any other way than that which is indicated here.
• Do not drop or shake the unit. If it is treated roughly the circuits and precision
mechanics can be broken.
• Do not use strong chemicals to clean the unit.
• Do not disassemble, open, crush, bend, deform, puncture or shred.
• Do not modify or remanufacture, attempt to insert foreign objects into the battery,
immerseorexposetowaterorotherliquids,exposetore,explosionorotherhazard.
• Onlyusethebatteryforthesystemforwhichitisspecied.
• Onlyusethebatterywithachargingsystemthathasbeenqualiedwiththesystem
perIEEE-Std-1725.Useofanunqualiedbatteryorchargermaypresentariskofre,
explosion, leakage, or other hazard.
• Do not short circuit a battery or allow metallic conductive objects to contact battery
terminals.
• Replacethebatteryonlywithanotherbatterythathasbeenqualiedwiththesystem
perthisstandard,IEEE-Std-1725.Useofanunqualiedbatterymaypresentariskof
re,explosion,leakageorotherhazard.
• Promptly dispose of used batteries in accordance with local regulations.
• Battery usage by children should be supervised.
• Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a
hard surface, and the user suspects damage, take it to a service center for inspection.
• Improperbatteryusemayresultinare,explosionorotherhazard.
For devices that utilize a USB port as a charging source, the device’s user manual shall
includeastatementthatthedeviceshallonlybeconnectedtoCTIAcertiedadapters,
products that bear the USB-IF logo or products that have completed the USB-IF compliance
program.
The advice above applies to the unit, battery, mains adapter and other accessories. If the
phone is not working as it should, please contact the place of purchase for service. Don’t
forget the receipt or a copy of the invoice.

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DISCLAIMER AND LIMITATION OF LIABILITY
DoroABanditsafliates,licenseesandretailersassumenoresponsibilityforanydamage
orlossresultingfromtheuseofthisguide.DoroABanditsafliatesorlicenseesassume
no responsibility for any loss or claims by third parties that may arise through the use
ofthissoftware.DoroABanditsafliatesorlicenseesassumenoresponsibilityforany
damage or loss caused by deletion of data as a result of malfunction, dead battery, or
repairs. Be sure to make backup copies of all important data on other media to protect
against data loss.
TOTHEMAXIMUMEXTENTPERMITTEDBYAPPLICABLELAW,UNDERNOCIRCUMSTANCES
SHALLDOROABORANYOFITSAFFILIATES,LICENSEESANDRETAILERSBERESPONSIBLE
FORANYLOSSOFDATAORINCOMEORANYSPECIAL,INCI-DENTAL,CONSEQUENTIAL
ORINDIRECTDAMAGESHOWSOEVERCAUSED.THECONTENTSOFTHISDOCUMENTARE
PROVIDED“ASIS.”EXCEPTASREQUIREDBYAPPLICABLELAW,NOWARRANTIESOFANY
KIND,EITHEREXPRESSORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,THEIMPLIED
WARRANTIESOFMERCHANTABILITYANDFITNESSFORAPARTICULARPURPOSE,ARE
MADEINRELATIONTOTHEACCURACY,RELIABILITY,ORCONTENTSOFTHISDOCUMENT.
DOROABRESERVESTHERIGHTTOREVISETHISDOCUMENTORWITHDRAWITATANY
TIMEWITHOUTPRIORNOTICE.

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FCC/INDUSTRY CANADA NOTICE
Thisdevicecomplieswithpart15oftheFCCRulesandIndustryCanadalicense-exempt
RSSstandard(s).Operationissubjecttothefollowingtwoconditions:(1)Thisdevicemay
not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital
device,pursuanttopart15oftheFCCRules/CanadianICES-003.Theselimitsaredesigned
to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorientorrelocatethereceivingantenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver
is connected.
• Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
The FCC or Industry Canada can require you to stop using your unit if such interference
cannot be eliminated.
Dorohasnotapprovedanychangesormodicationstothisdevicebytheuser.Anychanges
ormodicationscouldvoidtheuser’sauthoritytooperatetheequipment.

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Doro 824
BATTERY DISPOSAL AND RECYCLING INFORMATION
When the battery in this unit has reached the end of its useful life, please dispose of it
according to your local environmental laws and regulations. For information about recycling
cell phone batteries, go to: http://www.call2recycle.ca/
Proper disposal of the battery and recycling of the unit will help reduce waste, conserve
natural resources and protect the environment.
WARRANTY
This product is guaranteed for a period of 12 months from the date of purchase. In the
unlikely event of a fault occurring during this period, please contact the place of purchase.
Proof of purchase is required for any service or support needed during the guarantee period.
This guarantee will not apply to a fault caused by an accident or a similar incident or
damage, liquid ingress, negligence, abnormal usage, non-maintenance or any other
circumstances on the user’s part. Furthermore, this guarantee will not apply to any fault
causedbyathunderstormoranyothervoltageuctuations.Asamatterofprecaution,we
recommend disconnecting the charger during a thunderstorm.
Batteries are consumables and are not included in any guarantee.
ThisguaranteedoesnotapplyifbatteriesotherthanDOROoriginalbatteriesareused.
COPYRIGHT AND OTHER NOTICES
Copyright©2015 Doro AB. All rights reserved.
Bluetooth®is a registered trademark of Bluetooth SIG, inc.
vCard is a trademark of the Internet Mail Consortium.
Wi-Fi is a trademark or a registered trademark of the Wi-Fi Alliance.
microSD is a trademark of SD Card Association.
Java, J2ME and all other Java-based marks are trademarks or registered trademarks of Sun
Microsystems, Inc. in the United States and other countries.
Thecontentsofthisdocumentareprovided“asis”.Exceptasrequiredbyapplicable
law, no warranties of any kind, either express or implied, including, but not limited to, the
impliedwarrantiesofmerchantabilityandtnessforaparticularpurpose,aremadein
relation to the accuracy, reliability or contents of this document. Doro reserves the right to
revise this document or withdraw it at any time without prior notice.

16
Doro 824
Google, Google Maps™, Gmail, Google Calendar, Google Checkout, Hangouts, YouTube, the
YouTube logo,Picasa and Android are trademarks or registered trademarks of Google, Inc.
ThisproductislicensedundertheMPEG-4visualandAVCpatentportfoliolicensesforthe
personal and noncommercial use of a consumer for (i) encoding video in compliance with
theMPEG-4visualstandard(“MPEG-4video”)ortheAVCstandard(“AVCvideo”)and/or(ii)
decodingMPEG-4orAVCvideothatwasencodedbyaconsumerengagedinapersonal
and non-commercial activity and/or was obtained from a video provider licensed by MPEG
LAtoprovideMPEG-4and/orAVCvideo.Nolicenseisgrantedorshallbeimpliedfor
any other use. Additional information including that relating to promotional, internal and
commercial uses and licensing may be obtained from MPEG LA, L.L.C.
See http://www.mpegla.com. MPEG Layer-3 audio decoding technology licensed from
Fraunhofer IIS and Thomson.
Other product and company names mentioned herein may be the trademarks of their
respective owners.
Any rights not expressly granted herein are reserved. All other trademarks are property of
their respective owners.
To the maximum extent permitted by applicable law, under no circumstances shall Doro or
any of its licensors be responsible for any loss of data or income or any special, incidental,
consequential or indirect damages howsoever caused.
Doro does not provide a warranty for or take any responsibility for the functionality, content,
or end-user support of third-party apps provided with your device. By using an app, you
acknowledge that the app is provided as is. Doro does not make any representations,
provide a warranty, or take any responsibility for the functionality, content, or end-user
support of third-party apps provided with your device.
Content copyright
The unauthorised copying of copyrighted materials is contrary to the provisions of the
Copyright Laws of the United States and other countries. This device is intended solely for
copying non-copyrighted materials, materials in which you own the copyright, or materials
which you are authorised or legally permitted to copy. If you are uncertain about your right
to copy any material, please contact your legal advisor.
SUPPORT
For further information and the full manual please visit
http://www.dorocanada.com/support/ or contact our support:
- Phone: [phone]
- Email: [email protected]

17
Doro 824
SPECIFICATIONS
Network: 2G GSM
3G UMTS
4G LTE FDD
850, 900, 1800, 1900
1 (2100), 2 (1900), 4 (1700), 5 (850)
2 (1900), 4 (1700), 5 (850), 17 (700)
Operating system: Android 5.1.1
SIM card size: Micro-SIM (3FF)
Wi-Fi: WLAN IEEE 802.11 b/g/n
Bluetooth: 4.1
Dimensions: 5.7.in (146 mm) x 2.9 in (73 mm) x .4 in (10 mm)
Weight: 5.5 oz (157 g)
Battery: 3.7V/2000mAhLi-ionbattery
Image format: BMP, GIF, JPG, PNG
Videoformat: AVI,MP4,3GP,3GP2
Audio format: WAV,AMR,MIDI,MP3,AAC
Main camera resolution:
Front camera resolution:
8 MP
2 MP
Camera digital zoom: 4x
Display: Size
 Resolution
Colour depth
5”
720 x 1280
16 M
Memory: Internal
External
8 + 1 GB
microSD max. 32 GB
Sensors: Accelerometer, Light sensor, Proximity Sensor
Operating ambient temperature: Min: 32°F (0°C)
Max: 104°F (40°C)
Charging ambient temperature: Min: 32°F (0°C)
Max: 104°F (40°C)
Storage temperature: Min: -4°F (-20°C)
Max: 140°F (60°C)

©2015 Doro AB. All rights reserved.
QSG
English (CA)
Version2.0
Model: DSB-0020
Doro 824 (2111)
FCCID:WS5DORO824U
IC:8175A-DORO824U
www.doro.com