freight bill or the express receipt and 2) signed by the carrier's
agent; otherwise, the carrier may refuse the claim. If damage
becomes apparent after the equipment is unpacked, retain all
packing materials and submit a written request to the carrier
for inspection within 14 days of receipt of the equipment.
Failure to follow this procedure will result in refusal by the
carrier to honor any claims with a consequent loss to the
consumer.
If a UPS shipment has been damaged, retain the damaged
material, the carton and notify us at once. We will le a claim.
LOST/MISSING ITEMS
Equipment has been carefully inspected to insure the highest
level of quality. Any claim for lost/missing items must be made
to Hillphoenix within 48 hours of receipt of the equipment.
When making a claim please use the number listed below.
SERVICE & TECHNICAL SUPPORT
For service or technical questions regarding this case, please
contact our Service Department at 1-800-283-1109 For
questions regarding our refrigeration systems or electrical
distribution centers, please contact our Systems Division
Customer Service Department at 1-770-388-0706.
CONTACTING THE FACTORY
If you need to contact Hillphoenix regarding a specic xture,
be certain that you have both the case model number and
serial number (this information can be found on the data tag,
located on the top-left interior of the case). When you have
this information, refer to pages 20 and 24 of this manual or
contact 833-280-5714.
ID PLATE
The display case has an ID plate as illustrated below:
CASE DESCRIPTION
This manual specically covers the MIDA-4’ & 8’ meat, deli,
dairy, cheese, produce, bakery and meal kits applications
and the MIDA-3’ for deli, dairy, cheese, produce and bakery
applications. This is a self-service open single-deck merchan-
dise refrigerated display case with R-290 refrigerant.
STORE CONDITIONS
Hillphoenix cases are designed to operate in an air-conditioned
store that maintains a 75°F (24°C) store temperature and 55%
(max) relative humidity (CRMA conditions). Case operation will
be adversely affected by exposure to excessively high ambient
temperatures and/or humidity.
REFRIGERATION SYSTEM OPERATION
Air-cooled condensing units require adequate ventilation for
efcient performance.
SHIPPING CASES
Transportation companies assume all liability from the time
a shipment is received by them until the time it is delivered
to the consumer. Our liability ceases at the time of shipment.
RECEIVING CASES
Examine xtures carefully and in the event of shipping damage
and/or shortages, please contact the Service Parts Department
at the number listed below.
CASE DAMAGE
Claims for obvious damage must be 1) noted on either the
Thank you for choosing Hillphoenix for your food merchandising needs. This handbook contains important technical infor-mation
and will assist you with the installation and operation of your new Hillphoenix display cases. By closely following the instructions,
you can expect peak performance; attractive t and nish; and long case life.
We are always interested in your suggestions for improvements (e.g. case design, technical documents, etc.). Please feel free to
contact our Marketing Services group at the toll-free number listed below. Thank you for choosing Hillphoenix, and we wish you
the very best in outstanding food merchandising.
Hillphoenix
1925 Rufn Mill Rd.
Colonial Heights, VA 23834
Mon.-Fri. (8 a.m to 5 p.m EST)
Tel: 1-800-283-1109
Web site: www.hillphoenix.com
THIS UNIT CONTAINS R-290 FLAMMABLE REFRIGERANT.
USE CAUTION WHEN HANDLING, MOVING OR SERVICING
THE DISPLAY CASE. AVOID DAMAGING THE REFRIGERANT
TUBING WHICH COULD INCREASE THE RISK OF A LEAK.
5
GENERAL INFORMATION
