Draytek Vigor2962 Series User manual

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Vigor2962
2.5G Security VPN Router
Quick Start Guide
Version:1.0_(official)
Firmware Version: V3.9.3
(For future update, please visit DrayTek web site)
Date: December 9, 2020

Intellectual Property Rights (IPR) Information
Copyrights © All rights reserved. This publication contains information that is protected
by copyright. No part may be reproduced, transmitted, transcribed, stored in
a retrieval system, or translated into any language without written permission
from the copyright holders.
Trademarks The following trademarks are used in this document:
Microsoft is a registered trademark of Microsoft Corp.
Windows, Windows 8, 10 and Explorer are trademarks of Microsoft Corp.
Apple and Mac OS are registered trademarks of Apple Inc.
Other products may be trademarks or registered trademarks of their
respective manufacturers.
Safety Instructions and Approval
Safety
Instructions
Read the installation guide thoroughly before you set up the router.
The router is a complicated electronic unit that may be repaired only be
authorized and qualified personnel. Do not try to open or repair the
router yourself.
Do not place the router in a damp or humid place, e.g. a bathroom.
Do not stack the routers.
The router should be used in a sheltered area, within a temperature
range of +5 to +40 Celsius.
Do not expose the router to direct sunlight or other heat sources. The
housing and electronic components may be damaged by direct sunlight or
heat sources.
Do not deploy the cable for LAN connection outdoor to prevent electronic
shock hazards.
Keep the package out of reach of children.
When you want to dispose of the router, please follow local regulations on
conservation of the environment.
Warranty
We warrant to the original end user (purchaser) that the router will be free
from any defects in workmanship or materials for a period of two (2) years
from the date of purchase from the dealer. Please keep your purchase receipt
in a safe place as it serves as proof of date of purchase. During the warranty
period, and upon proof of purchase, should the product have indications of
failure due to faulty workmanship and/or materials, we will, at our discretion,
repair or replace the defective products or components, without charge for
either parts or labor, to whatever extent we deem necessary tore-store the
product to proper operating condition. Any replacement will consist of a new
or re-manufactured functionally equivalent product of equal value, and will
be offered solely at our discretion. This warranty will not apply if the product
is modified, misused, tampered with, damaged by an act of God, or subjected
to abnormal working conditions. The warranty does not cover the bundled or
licensed software of other vendors. Defects which do not significantly affect
the usability of the product will not be covered by the warranty. We reserve
the right to revise the manual and online documentation and to make changes
from time to time in the contents hereof without obligation to notify any
person of such revision or changes.
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EU Declaration of Conformity
We DrayTek Corp. , office at No.26, Fu Shing Road, HuKou County, Hsin-Chu Industry Park, Hsinchu
300, Taiwan , R.O.C., declare under our sole responsibility that the product
Product name: 2.5G Security VPN Router
Model number: Vigor2962 Series
Manufacturer: DrayTek Corp.
Address: No.26, Fu Shing Rd, HuKou, HsinChu Industry Park, Hsinchu 300,
Taiwan
is in conformity with the relevant Union harmonisation legislation:
EMC Directive 2014/30/EU, Low Voltage Directive 2014/35/EU and RoHS 2011/65/EU with
reference to the following standards
Standard Version / Issue date
EN 55032 2012+AC:2013 class A
EN 61000-3-2 2014 Class A
EN 61000-3-3 2013
EN 55024 2010+A1:2015
EN 62368-1 2014+A11:2017
EC No. 1275/2008 2008
Hsinchu 9th September, 2020 Calvin Ma / President
(place) (date) (Legal Signature)

Regulatory Information
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference, and
(2) This device may accept any interference received, including interference that may cause
undesired operation.
More update, please visit www.draytek.com.
Company name ABP International Inc.
Address 13988 Diplomat Drive Suite 180 Dallas TX 75234
ZIP Code 75234 E-mail [e-mail]
USA Local
Representative Contact Person Mr. Robert
Messer Tel. [phone]
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Ta ab bl le e o of f C Co on nt te en nt ts s
1. Introduction........................................................................................................... 1
2. Panel Explanation................................................................................................. 2
3. Hardware Installation ........................................................................................... 4
3.1 Connecting Device..................................................................................................................... 4
3.2 Wall-Mounted Installation........................................................................................................... 5
4. Software Configuration........................................................................................ 6
5. Customer Service............................................................................................... 12

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1. . I In nt tr ro od du uc ct ti io on n
Take a look at the package content. If there is anything missed or damaged,
please contact DrayTek or dealer immediately.
Vigor router Quick Start Guide
RJ-45 Cable (Ethernet) Standard brackets
The type of the power cord depends on the country that the router will be
installed.
UK-type Power Cord EU-type Power Cord
USA/Taiwan-type Power Cord AU/NZ-type Power Cord
Note Input Rated for Vigor2962: 100~240V, 50/60Hz, 0.7A
Input Rated for Vigor2962P: 100~240V, 50/60Hz, 1.5A
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2. . P Pa an ne el l E Ex xp pl la an na at ti io on n
LED Status Explanation
Blinking The router is powered on and running normally.
ACT Off The router is powered off.
On The fiber connection is established.
Blinking The data is transmitting.
SFP Off No fiber connection is established or the system
is hanged.
On The USB device is installed and ready.
USB Off No USB device is installed.
MSG On /
Off /
Blinking
MSG means this LED is user-defined. It will be on
/ off / blinking according to the rule defined on
WUI.
On Power sourcing equipment for PoE is enabled.
PoE (for 2962P) Off Power sourcing equipment for PoE is disabled.
On A PoE equipment is connected to port P1, P4, P5
or P6.
P1, P4, P5, P6
(for 2962P) Off No PoE equipment connected.
On The Ethernet link is established.
Off No Ethernet link is established.
Left Blinking The data is transmitting.
On The Ethernet link is established with 1/2.5Gbps.
P1
Right Off The Ethernet link is established with less than
1Gbps.
On The Ethernet link is established on
corresponding port.
Off No Ethernet link is established.
P2
(Right)
~P6 Left
Blinking The data is transmitting.
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On The Ethernet link is established on
corresponding port with 1Gbps.
Right Off The Ethernet link is established on
corresponding port with less than 1Gbps.
Interface Description
Reset
The Factory Reset button is used to restore the default
settings. Turn on the router (ACT LED is blinking). Press
the hole and keep for more than 5 seconds. When you see
the ACT LED begins to blink rapidly than usual, release the
button. Then the router will restart with the factory
default configuration.
P1 Connector for local network devices (LAN) or a modem for
accessing Internet (WAN).
P2 (Left) Connector for SFP module with the rate of 1G bps.
P2 (Right)~P4 Connectors for remote network devices or local network
devices (WAN/LAN) with the rate of 1G/100M/10M bps.
Or connector for a modem for accessing Internet (WAN).
P5~P6 Connectors for local network devices (LAN) with the rate
of 1G/100M/10M bps.
USB1~2 Connector for the USB device.
Connector for a power cord.
ON/OFF - Power switch.
Note 1 P1 to P4 port can be configurable as WAN / LAN interface. At least, up
to two of them can be set as the WAN port at one time.
For Vigor2962P, P1, P4, P5 and P6 also can be connected by PoE
equipments.
Note 2 The PoE Power budget is up to 60W.
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3. . H Ha ar rd dw wa ar re e I In ns st ta al ll la at ti io on n
This section will guide you to install the router through hardware connection and
configure the router’s settings through web browser.
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3. .1 1 C Co on nn ne ec ct ti in ng g D De ev vi ic ce e
Before starting to configure the router, you have to connect your devices
correctly.
1. Connect a modem to any WAN port of Vigor2962 with Ethernet cable (RJ-45)
to access Internet.
2. Connect the other end of the cable (RJ-45) to the Ethernet port on your
computer (that device also can connect to other computers to form a small
area network). The LAN LED for that port on the front panel will light up.
3. Connect the power cord to Vigor2962’s power port on the rear panel, and
the other side into a wall outlet.
4. Power on the device by pressing down the power switch on the rear panel.
The PWR LED should be ON.
5. The system starts to initiate. After completing the system test, the ACT LED
will light up and start blinking.
Below shows an outline of the hardware installation for your reference.
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3. .2 2 W Wa al ll l- -M Mo ou un nt te ed d I In ns st ta al ll la at ti io on n
The Vigor2962 Series can be mounted on the shelf or on the wall by using
standard brackets shown below.
Here we take mounted on the wall as an example.
Choose a flat surface (on the wall) which is suitable for placing the router. Make
the screw holes on the short side of the bracket aim at the screw holes on the
router. Next, fasten both the bracket and the router with two screws; and fasten
both the wall and the bracket with another two screws. Refer to the following
figure.
Then, continue to fasten the screws on the other side of the router and the wall
with other screws.
When you finished about procedure, the router has been mounted on the wall
firmly.
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4. . S So of ft tw wa ar re e C Co on nf fi ig gu ur ra at ti io on n
To access Internet, please finish basic configuration after completing the
hardware installation.
1. Make sure your PC connects to the router correctly.
Note You may either simply set up your computer to get IP dynamically
from the router or set up the IP address of the computer to be the
same subnet as the default IP address of Vigor router
192.168.1.1. For the detailed information, please refer to -
Trouble Shooting of the user’s guide.
2. Open a web browser on your PC and type http://192.168.1.1. A pop-up
window will open to ask for username and password. Please type
“admin/admin” as the Username/Password and click Login.
Note If you fail to access to the web configuration, please go to “Trouble
Shooting” on User’s Guide for detecting and solving your problem.
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3. Now, the Main Screen will pop up.
4. Open WAN>>Internet Access. Click Details Page of WAN1/WAN2.
Here, we take WAN1 as an example.
There are two access modes for you to configure. Choose PPPoE, Static or
Dynamic IP according to the access mode offered by your ISP.
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PP PP Po oE E
1. Click Details Page of WAN1. When the following page appears, choose
PPPoE.
2. After clicking Enable and entering the Username/Password provided by your
ISP, click OK to get the following page.
3. To reboot the system, click OK again.
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4. Later, Vigor system will reboot. Please login Vigor router again.
5. Then, you can enjoy surfing on the Internet.
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DH HC CP P
1. Click Details Page of WAN1. When the following page appears, choose Static
or Dynamic IP.
2. After clicking Enable, select Obtain an IP address automatically. Click OK
to get the following page.
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3. To reboot the system, click OK again.
4. Later, Vigor system will reboot. Please login Vigor router again.
5. Then, you can enjoy surfing on the Internet.
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5. . C Cu us st to om me er r S Se er rv vi ic ce e
If the router cannot work correctly after trying many efforts, please contact your
dealer for further help right away. For any questions, please feel free to send
e-mail to [email protected].
Be a Registered Owner
Web registration is preferred. You can register your Vigor router via
https://myvigor.draytek.com.
Firmware & Tools Updates
Due to the continuous evolution of DrayTek technology, all routers will be
regularly upgraded. Please consult the DrayTek web site for more information on
newest firmware, tools and documents.
GPL Notice This DrayTek product uses software partially or completely licensed
under the terms of the GNU GENERAL PUBLIC LICENSE. The author of
the software does not provide any warranty. A Limited Warranty is
offered on DrayTek products. This Limited Warranty does not cover
any software applications or programs.
To download source codes please visit:
http://gplsource.draytek.com
GNU GENERAL PUBLIC LICENSE:
https://gnu.org/licenses/gpl-2.0
Version 2, June 1991
For any question, please feel free to contact DrayTek technical
support at [email protected] for further information.